Anyone else get a leter from Assurant? - Vibrant General

I got a letter from Assurant solutions today.. They said that my tmobile contract is up and want to by my vibrant.. They offered 65 bucks on a debit card to be paid out in 3 to 4 weeks..... Also there is a 5 dollar per month maintenance charge to use it... What a fricken joke I wonder does anyone really fall for that. I know the vibrant is not worth a whole lot but they are selling for 100-150 here on craigs list. Done ranting now lol

They take advantage of those who don't know any better
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Related

£45 discount at CWH so quickly. How money back?

I guess we are considered early adopters when buying the galaxy tab in the first few days of launch.
Not even 2 weeks later and in the UK the prices drop, at Carphonewarehouse by £45, 10%
I feel being ripped off and would like the difference back. Not yet successful however...
Anyone else more successful?
Wouter
Sent from my GT-P1000 using XDA App
Thats not how it works mate. Youve just been a bit unlucky i guess. Got mine yesterday at 469 including the 16GB free.
I guess you paid more than that?
Sent from my GT-P1000 using XDA App
if you can return the product without suffering a restocking fee just do that and buy one all over again?
Pay to play. 'Nough said. Or, return it if they don't match the price...We will have Black Friday in teh states here and I've heard Best Buy gonna have Verizon tab for $50 less, no contract.
Wow! Great bit of thread necromancy with a thread thats of zero relevence after nearly 4 months!
Regards,
Dave

Gazelle.com....$59 Value (lol)

Anyone ever seen the commercials for this site? I've seen them a lot late night so o figured for fun, I'd check what a basically perfect Nexus One was worth...
http://www.gazelle.com/catalog/cell...ate[checked_ids][]=calculator_answers_248_531
What a rip! They offer you $59 for a Nexus One in great condition with all original accessories.
You can still get upwards of $180 on eBay..
Just felt like posting this, I thought that was outrageous.
Agreed. They probably sell it back through ebay making at least double the amount.
Sent from my LG-P500 using XDA App
uoY_redruM said:
Anyone ever seen the commercials for this site? I've seen them a lot late night so o figured for fun, I'd check what a basically perfect Nexus One was worth...
http://www.gazelle.com/catalog/cell...ate[checked_ids][]=calculator_answers_248_531
What a rip! They offer you $59 for a Nexus One in great condition with all original accessories.
You can still get upwards of $180 on eBay..
Just felt like posting this, I thought that was outrageous.
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It is outrageous. Especially because if you look on ebay, they sell extensively there. They also are always the ones charging the greatest prices or highest minimums on ebay.
They're like GameStop for phones. They might as well be called PhoneStop.
Just playing Devil's Advocate here a bit as I do agree, $59 is outrageously low *BUT* when my contract came up with AT&T a few months back, I bought a white iPhone 4 32gb to sell on Ebay and had to relist 3 TIMES before I got a successful bid. One of which I actually sent the device out, Paypal revoked payment and I had to get UPS to intercept the phone that was already 'out for delivery'.. by the time it was all said and done, I sold the phone for $250 over what I payed for it, but after the 1st shipping fiasco, getting eaten alive by Ebay's fees, and just the general pain in the ass, I made like $50.. I will never use Ebay again. So, long story short, if I wanted an easy, painless transaction I just might take that $59 and be done with it.. but i would never sell my N1 anway
crachel said:
Just playing Devil's Advocate here a bit as I do agree, $59 is outrageously low *BUT* when my contract came up with AT&T a few months back, I bought a white iPhone 4 32gb to sell on Ebay and had to relist 3 TIMES before I got a successful bid. One of which I actually sent the device out, Paypal revoked payment and I had to get UPS to intercept the phone that was already 'out for delivery'.. by the time it was all said and done, I sold the phone for $250 over what I payed for it, but after the 1st shipping fiasco, getting eaten alive by Ebay's fees, and just the general pain in the ass, I made like $50.. I will never use Ebay again. So, long story short, if I wanted an easy, painless transaction I just might take that $59 and be done with it.. but i would never sell my N1 anway
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yeah ebay is my last resort if craigslist fails me I might try gazelle in the future, just maybe if other people havent sold on ebay before, here it goes someone bids an auction for X dollars the paypal that their cut for providing the transaction then ebay towards the end of the month then bills you a precentage of what you sold. Ebay is great for buyers but if your not moving bulk it kinda sucks to sell there I typically will overcharge on shipping so that I dont lose much and shouldnt I be paid to drive this thing to the UPS store anywhos
BrianDigital said:
yeah ebay is my last resort if craigslist fails me I might try gazelle in the future, just maybe if other people havent sold on ebay before, here it goes someone bids an auction for X dollars the paypal that their cut for providing the transaction then ebay towards the end of the month then bills you a precentage of what you sold. Ebay is great for buyers but if your not moving bulk it kinda sucks to sell there I typically will overcharge on shipping so that I dont lose much and shouldnt I be paid to drive this thing to the UPS store anywhos
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<_< Shyt I got banned from ebay ... they wouldn't tell be why xD I never did anything wrong lol
Sent From In between Your Moms Boobies

TMobile no longer bills monthly for phone upgrades?

So I called T-Mobile and got approved for an early upgrade since i've been a customer since 2004.
The only thing is I found out they no longer bill in a 3 month cycle but make you pay upfront for the phone.
I'm looking at the Galaxy S2 and I don't have $300 upfront to pay for the damn thing.
jwleonhart said:
So I called T-Mobile and got approved for an early upgrade since i've been a customer since 2004.
The only thing is I found out they no longer bill in a 3 month cycle but make you pay upfront for the phone.
I'm looking at the Galaxy S2 and I don't have $300 upfront to pay for the damn thing.
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Click to collapse
You might as well just say screw T-Mobile and buy one off eBay for $150-$200 more lol.
Thats what i've said..
Only good thing about getting it through T-Mobile is the warranty.
They should retain that billing feature for good customers...I've been with them since 2004.... am I really going to bail on them over a phone? Stupid...
Literally paying 300 is almost 3/4 of my paycheck... I mean yea right... I'm not right. I'll just use my Galaxy S... Thing works fine anyways.
Or you can get one off craigslist for 300 with no contract like I did.
Sent from my SAMSUNG-SGH-I777 using xda premium
I agree. The payment thing was great for them. It made people MORE likely to jump into a new phone and extend their contract. Pretty stupid business decision on their part.
But they've been going downhill for a while.
I'm thinking that its about time for this business model to die anyway. I hate being tied to a carrier, and I want a phone that actually gets upgrades.
The only thing that made the 2 yr. upgrade worth it was the fact that the phone was automatically cut in half. $600 retail, down to $250. They simply early upgraded me for being a customer since 2004... so cool..
But what I don't have is $300 to spare on a phone... or if I decide I don't want to be tied to a carrier (which doesn't matter because I can't use a T-Mobile phone or Verizon or on ATT 3g band)
I thought it was very convenient to go into the store, have to pay around $80 upfront, then have the remaining balance split up over a 3 month period... so people who don't have excess money to spend that often can go ahead and get an upgrade every so often..
In either case, this has just made me double think, and I will keep my Vibrant probably for another year or two now. Nothing wrong with it, could use better battery life though.
I am going to wait for if and when GS2 will show up for free with an eligible upgrade on Amazon or Wirefly. Get the 1800 mah epic touch battery for the time being if you are concerned about battery life.
So save $100 each month and after 3 months you can pay up front for it? I don't see what the big deal is.
jamesd86 said:
Or you can get one off craigslist for 300 with no contract like I did.
Sent from my SAMSUNG-SGH-I777 using xda premium
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Craigslist has SGSIIs for $300?
You must live in a nice place.
In my area I see them for about $350-500. So yes, they are going for around $300 on craigs.
Any any case, what does the price of this phone have to do with the topix of tmobile no longer billing monthly for phone upgrades?
chw2006 said:
Craigslist has SGSIIs for $300?
You must live in a nice place.
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jwleonhart said:
In my area I see them for about $350-500. So yes, they are going for around $300 on craigs.
Any any case, what does the price of this phone have to do with the topix of tmobile no longer billing monthly for phone upgrades?
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OP was complaining about them not splitting the price of the phone up and I mentioned that for 300 he could get an sgs2 off contract. Dude you quoted was just surprised you could find them that cheap I guess.
Sent from my SAMSUNG-SGH-I777 using xda premium
I have a business account and whenever I purchase a phone they just add it to my bill. I don't have to pay upfront.
jwleonhart said:
...could use better battery life though.
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I made the same decision except I might go for the sgs3. I bought the 1800 mah Anker battery on Amazon (sorry, my links are still disabled) and I'm really happy with it. I get about 20 hours moderate use running ics passion v12 at 1000 MHz on conservative.
amb13n said:
I made the same decision except I might go for the sgs3. I bought the 1800 mah Anker battery on Amazon (sorry, my links are still disabled) and I'm really happy with it. I get about 20 hours moderate use running ics passion v12 at 1000 MHz on conservative.
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20hours? Hmm I get like 2 days if I really stretch it. I also don't use my phone excessively or for games often.
up............................
mask_of_fear said:
up............................
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Trying to get your post count up?
Would be nice if they brought back the 3 month billing split for New equipment. It made it nice and easy to split it across three billing cycles...
nomadrider123 said:
Trying to get your post count up?
Click to expand...
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Yes!
LOL!!
Back to the OP, I'm annoyed that TMo didn't offer the SGS2 to me for $100. They were running a special on "new customers" only, but wanted to charge me $349 to "upgrade" my line. I've been with them for over 6 years and 5 lines on the account.
Goes to show how they take care of their existing customers. Glad I didn't upgrade my contract as I'm thinking of going to Verizon and getting the Galaxy Nexus as soon as one of my other line's contract is up.

Terrible experience with Tmobile trying to upgrade to GS2

I've been a loyal Tmobile customer for over 10 years, even before they became Tmobile. However, after the terrible customer service experience I've been having with them the past few days over trying to purchasing a GS2 I have decided to brake my contact and move to a different carrier.
They have been giving me the run around and wrong information. I've had enough of their bs!
This is what they have been telling me each time I have called to purchase one. Keep in mind I haven't purchased a Tmobile phone in over 5 years.
(paraphrasing here)
Call #1 They said yes I "qualify for a full upgrade discount" and they have the white GS2 "in stock".
Call #2 , 4 days later, It's my paydays and ready to purchase..."no sorry we don't have any in stock". I said ok nevermind. I'm now thinking I 'll just buy an iphone 4 from craigslist and jailbrake/unlock it. She then puts me on hold. Different rep answers and says "yes we do have some in stock". I order one and again specifically (because I thought they were just trying to keep me happy) say "I want a white samsung galaxy s2". The guys says "no problem, I have that noted."
Call #3, 4 days later they ship me a black GS2. I called and told them the mistake. The rep said I was given the wrong information and that the white GS2 is on "back order". She was very apologetic and said they would ship out a white one asap. I said fine, i'll ship it back and wait out for the white one since I have already been charged $340 for the white one.
Call #4, 5 days later I called to confirm if they received the phone back. They said yes and when I asked when the white would be shipped she said I "don't qualify for a discounted white gs2" and that I could only purchase the black one for the $340 I was charged. I of course was furious because I had been told that I do since I haven't even purchased a phone from them in years. On top of that I haven't found a different price for a white GS2 either from Tmobile.
That was it for me. I asked for a refund and as soon as I get credited back I'm cancelling my service with Tmobile.
I'm moving on to AT&T and getting that sexy Samsung Note!
Awesome story
Sent from my SGH-T989 using XDA
Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!
fastfed said:
Really sucks you went through that man.. I feel your pain..
Just really hope you don't go with an Iphone.. Don't get me wrong, its a decent phone, but a decent phone for a 3-4 year old platform..
There is absolutely no competition anymore, the tiny screens, the none existent 4g, the lack of freedom, the list just goes on.
Good luck with whatever you choose.. If you're really leaving I saw go to Verizon and get the Nexus!
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I've been an avid fan of the jailbraking community. It's nice what you can do with a jailbroken iphone. However, since I'm with Tmobile I don't ever get a chance to browse 3g/4g speeds. That's probably the main reason why I'm moving away from the iphone and into android/rooting community.
I was leaning on getting the GS2 but today I went to the AT&T store and was blown away by the Samsung Note. I'm getting one Wednesday.
yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.
Damn y are you guys paying so much with a contact? I was only 14 months into my contract when I called the loyalty department, told em att made me an offer I couldn't refuse which included paying my termination fees and asked what they were willing to do to keep me. I ended up with bogo free gs2's for $249+ tax waived the upgrade fees, shipping cost (express shipped), and activation costs.
Sent from my SGH-T989 using XDA
It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
Sent from my SGH-T989 using xda premium
there customer service may not be perfect but when calling in if the reg cs agent says thru can't do anything or basically tells you no...tell em you want to speak with loyalty department. I have yet to get off the phone without getting my way. Also when speaking with em don't ask for something, you tell em this is what is going to happen, they say O we can't do that simply ask, well fine what's my termination costs? That will get ball rolling.
Sent from my SGH-T989 using XDA
If you qualified for an upgrade you could get the phone through Amazon or Best Buy. Guess is too late for that.
Sent from my SGH-T989
loyalty/retention department is your best friend
when you call 611 or whatever to call tmobile and the automated system says "what can i help you with today.. you can say etc etc"
SAY: CANCEL or RETENTION
they will transfer you to that department right away. I always talk to the reps there, because they're basically the reps who has been with the company longer and has more power over everything. They are basically supervisors (not really but could be?) to the regular reps, that means their own supervisors even have more power lol.
But anyways, any problems you guys have.. talk to these guys first because they have more access to "the system" than the regular reps, such as discounts and ****.
like bobby said he got a bogo free for $249 free everything.. this is their regular deal.. in fact it's not a deal at all. usually when you're almost 1.5 years into your contract, you're allowed early upgrade.
why is it not a deal? because... the standard upgrade price ranges from free-250 (depends if there are any promotions) so they could've just beautify and you're actually paying the regular upgrade price of $125 per phone (look into it, a lot of people either get the phone free or around $125 when upgrading). Or the phone is $249 and they credit you the $250 "credit" you get when you sign a extension to your contract and that goes into buying your phone.
Anyways! retention! thats who you have to call, I usually jump in and ask the rep whats the best they can do for me. If they say anything lower than $250 credit. that's BS. I have seen people get free phone + $250 credit. you can tell the rep that's what another rep has offered just "30 mins ago" they will try to match it, if not, hang up and call again, talk to another rep.
You know what I ended up getting $250 credit + $10 off every month of my contract. IT is usually one or the other because $10x24 = $240. And yes I have access to $10 2gb plans and $20 5 gb plans as well.
sorry for the ramble but hope this helps people save money on dealing with tmobile reps
iwasblown said:
It looks like everyone is facing hardships with Tmobile. I was yelled at by a manager at a retail location and am in the process of writing a letter to corporate, I'll let you guys know how that goes.
Sent from my SGH-T989 using xda premium
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I'm sorry but, lmao
Sent from my SGH-T989 using xda premium
13 months into my contract I called and upgraded 2 lines, both got SGS2 for $279 with a $50 mail in rebate. Of course when you deal with t-mobile it's a flip of a coin on getting someone who actually wants to help you. I have hung up and called back several times until I get someone who is helpful and speaks English that i can understand.
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0
This is way i just do pre-paid and buy all of my phones ....
Sent from my SGH-T989 using xda premium
funeralthirst said:
yup. my wife ordered me one as a surprise/gift and they sent an amaze. two months later i finally got my sgs2, $400 on a 2 year contract... if my wife wasn't making me stay with tmob, i would pay the etf and get a galaxy nexus tomorrow.
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Click to collapse
oh, and all of this was through the loyalty dept and i had been off contract for 4+ years.
TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion.
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Click to collapse
Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.
XPerties said:
Ive been with tmobile before it was ever tmobile and my bill is $325+ tax every month which I don't call abusing anything.
Enough said, Bye.
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Proof now.
Sent from my SGH-T989 using xda premium
TheD_R_E said:
As an employee I'm hella disappointed so many people are abusing the retention department in this fashion. And to the op, why didn't u just upgrade in store??? 340 is way more than it is in store so u didn't get a deal...
Sent from my Samsung Galaxy S II... On Juggernaut 5.0
Click to expand...
Click to collapse
They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
Sent from my SGH-T989 using XDA
My two cents......... I've also been with t mobile for over 12 years. Went thru the same thing as the op, with one exception i was just trying to get a sgs2. Didn't care what color it was. i was told i had to order one and that it wouldn't come till April (this was at the beginning of march) at a price of 340 dollars .
long story short, got mad, cancelled my order with t mobile and told them i was talking my business elsewhere. they told me no one in my market had this phone, and going thru them would be the fastest way to put this phone in my hands----WRONG. an hour later and only 160 dollars spent i had the phone. TARGET had 10 in stock at half the price.
bobby3306 said:
They will bend you over any chance they get, so for anyone to stick it to them for a change its well deserved.
Sent from my SGH-T989 using XDA
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In addition, the reason why i think op didmt buy the phone in the store is because he wanted the white one
Sent from my SGH-T989 using Tapatalk

Best Buy Exchange's

Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
DJsCrIBbLe said:
Any have experience exchanging phones within theyre 15 day period before. I have always had bad luck with best buy and cell phones, ei.. screwing up my plan. I did an upgrade reversal once and it was a nightmare. Any way i want to go in on the 10th and exchange for a 32GB s4 and i asked the guy if its as straight forward as swap one for the other and pay the difference and he said ya but im still skepticle it will actually be that easy.
Anyone have any experience doing such a thing..
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Nothing is ever easy at Best Buy which is why I haven't spent a cent there in over 2-years..
I'm actually surprised they haven't went out of business yet..
Sorry I can't answer your question but my guess is that it will end up being just as you suspect... A mess!
I usually buy phones there Cuz the 50$ gift card thing but after my experience just trying to purchase my s4 and two hours later a f'ed up plan ( deleted family text ) the saving are not worth it. After exchanging for the 32GB I'm done with BB
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Cheeze[iT] said:
No issues with returning / exchanging at bb. Im also premier silver so i get 60days to exchange since after 14 contract can't be reversed
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Will they really take a phone back if you had it that long?
Obviously you're limited if you buy it under contract but if you buy it retail ($749) it's yours and that return plan should be effective. We're also silver too and noticed 60 day returns are allowed!
As a Silver Rewards member too, I returned my launch SIII at day 59 just to get a fresh one, since the launch one had a slight issue with the volume buttons being loose - they would actually rattle when the phone vibrated! Since I'm not a complainer like so many others for the tiniest bit of lag they see on a 1.9GHz quad core PHONE (remember when desktops weren't even that powerful?), I didn't make a big deal out of it, but just went in before my 60 days ended last year and swapped it out.... I'm going to do the same thing this year for a 32GB S4 IF they aren't launching with some kind of prevention to the bootloader unlock!
People either love BBY or hate it, but if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing! I can't complain about the 60 day return policy either compared to everyone else's at only a quarter of the time to know if this is the device you want to keep for the next 2 years on contract.....
Best buy is a nightmare to deal with. I have had nothing but bad experiences with best buy. I hope they go out of business soon.
I used phone freedom which is why I purchased from bb. Most likely going to exchange for the 32 as I keep looking at the available internal storage and it bothers me even though my 16gb N7000 sufficed for a year ... decisions
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Good luck. Back in the day I was with my buddy at bestbuy, he was upgrading to the black berry curve when it first came out. Of course the rep was trying to sell the extra warrenty. They told us that there's no deductable and it covers everything including water damage. They actually had a small fish tank on the desk with a razor sticking out of the tanks gravel...there was a sign in the tank that read "does your insurance cover this?" They even told us we could smash the phone right in front of them and theyd give him a new phone. He bought the ins and a few months later he had a problem. Brought the phone in for inspection. They told us there was nothing they could do due to water damage. He was like I dont think so. They repeatedly told us they had no such policy...I than took out my bad ass black jack 2 and said "are you sure about that". Of course I took a picture of the "non exsisting" fish tank. He got a new phone and that was the last business either one of us had with Best Buy.
Sent from my SAMSUNG-SGH-I337 using xda premium
KryptosXLayer2 said:
if you aren't smart enough to have saved $50 at launch on the S4 like I did with the Phone Freedom deal they did again this year (saved $50 at launch on my SIII too), then you must enjoy spending more for the exact same thing!.
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Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
raqball said:
Not everyone is so broke that they want to put up with Best Buy just to save a few bucks.
I'll spend my cash elsewhere, thank you!
Purchase from Sams Club or Costco and you also get the extended return / exchange times..
I have no interest in setting foot in a best buy store and would still buy elsewhere if they were offering the phone for .99 cents..
That's my .02
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Click to collapse
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
It should be easy, I remember I switched out my hox+ for an s3 and it all went smooth. The only thing about best buy is the lines are freaking so long! I think it's a good idea to go switch your 16 for a 32 if you're under the 15 day period. i am too but i just don't want to wait. just got an invisible shield put on today and everything on my phone is so organized i don't want to redo everything. i went and got my s4 the other day and i told them i didn't want to spend too much money on accessories and the employee got my phone and typed into my messaging app that he was gonna do a price match with walmart and save me $20 bucks and that he couldn't say it out loud around other customers. that made my day lol
KryptosXLayer2 said:
Okay, moneybucks, no one said I was "so broke" I had to put up with BBY, I have had good experiences with them and enjoyed going back again this year.... last year I paid cash for the SIII at full retail (well, minus the $50 for Phone Freedom), off contract, so let's not go around speaking for other people's financial situations when the real story is that they haven't had any issues with BBY in the past....
Click to expand...
Click to collapse
Yawn... Is there anyone on XDA that you don't argue with, put down and 'act' like you are better than?
Good grief, a quick read through your posting history makes me think you need some help my man...
Added to my IGNORE list so respond back if you choose but I really have no interest in anything you have to say.. LOL
Another one bites the dust? Strange that I'm always here trying to help people, but yet some douche calls me broke out of nowhere and I'M the bad guy, acting like I'm better than someone else? Hmmmmmmmmmmmmmmmmmmmm........ Hypocrite much? Oh well, I'm ignored, I promise I won't lose any sleep over it!

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