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Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.
Anyone else hit this "threshold" ?
Sent from my SGH-T959 using XDA App
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
wow! you must tethering and d/l lots of porn or something. They will limit you after 10gbs. I think. With heavy usage I rarely go over 1gb.
thunderstruck! said:
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
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From a T-Mobile store manager, please... read the fine print.
This is directly from T-Mobile.com
Android Unlimited Web*
Includes:
* Unlimited Web access
* Unlimited personal e-mail
*To provide the best network experience for all of our customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users. Some devices require specific data plans; if you do not have the right plan for your device, you may not be able to use data services. 3G coverage is available only in certain markets and on certain devices. Taxes, fees, and additional charges may apply. Domestic use only. See your data plan terms and T-Mobile's Terms and Conditions on T-Mobile.com.
You gotta love marketing and the fine print. Still 10 gb is a lot, and if you go over you get crippled service instead of fees.
thunderstruck! said:
How can there be a threshold when it's advertised as unlimited service? You might consider a complaint to your states AG. Especially with elections coming up.
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Click to collapse
It is unlimited service, they're not shutting his data down they are just slowing it down. No where does it say about unlimited 3G service. The only people who are reaching this are the ones tethering and even then they are most likely downloading music or movies.
Yea, I know. The thing is, it's either unlimited or it's not. They are saying both. You should not have to read any fine print, instead of saying unlimited in big letters it needs to say Android 10GB monthly Web. F*** the fine print.
There's actually a lawsuit going on about this: http://www.consumeraffairs.com/news04/2010/08/tmobile_suit.html
Unlimited isn't really unlimited. They just throttle your internet and make it run slower. How the hell do you pass 10GB of bandwidth? You must be tethering or downloading A LOT on it
It's marketing. How can you advertise a 10gb cap? You can't, some of us will understand the concept and will appreciate the forwardness of the carrier, but an average Joe will just get confused and will start asking questions which are not.needed as most average data users on Tmobile will not hit that cap. I am streaming Pandora at the gym 3 hours a day, sometimes tether, browse the web on 3g, I have etc to even get close to the cap.
Sent from my SGH-T959 using XDA App
thunderstruck! said:
Yea, I know. The thing is, it's either unlimited or it's not. They are saying both. You should not have to read any fine print, instead of saying unlimited in big letters it needs to say Android 10GB monthly Web. F*** the fine print.
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Do you charged overages for using too much data? No. Can you not use your data if you go over 10GB? No. Its unlimited data, T-mobile puts that clause in there to cover themselves so if someone is abusing the service they can restrict them if need be.
rjwisniewski said:
From a T-Mobile store manager, please... read the fine print.
This is directly from T-Mobile.com
Android Unlimited Web*
Includes:
* Unlimited Web access
* Unlimited personal e-mail
*To provide the best network experience for all of our customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users. Some devices require specific data plans; if you do not have the right plan for your device, you may not be able to use data services. 3G coverage is available only in certain markets and on certain devices. Taxes, fees, and additional charges may apply. Domestic use only. See your data plan terms and T-Mobile's Terms and Conditions on T-Mobile.com.
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Click to collapse
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Well, he still has data access so I guess that makes it unlimited. I don't see anything unfair about it to be honest. I don't want my data access borked just because a bunch of kids are using their phones to download music and movies from the pirate bay all night.
When you see * it means there's some sort of caveat, and it pays to read to read the fine print.
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r6kid said:
Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.
Anyone else hit this "threshold" ?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Curious .. are you using it for your daily internet use with tether?
Wow, I go over 10Gigs a month all the time... Internet at home got shut off here from roomate downloading movies off of bittorrent. I tether with it all the time, pandora, heck I even play battlefield on my ps3 with it...
Never got a message like that from t-mobile and hope I never do. I totally understand why they would do that though. Did this message come in the mail or via text message?
SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
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Click to collapse
The only one cocky is you Mr. my dad is an attorney. It all depends on how you interpret "unlimited." Although his speed is crippled, he no doubt has unlimited data--as advertised. It is still via the 3g network. I personally see no legitimate grounds for any suit.
SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
If a cell phone company runs advertisements on tv talking about their unlimited fast 3g, runs print ads talking about their unlimted fast 3g, has store reps advertise unlimited 3g to walk in customers, etc ... you get my point, the average person expects unlimited 3G, not edge. The law in all states specifically says there should be no ambiguity and ambiguity is based upon understanding from a resonable person. I'm resonable, and so are thousands of others who assume when they see advetisements for unlimited 3G, that means unlimited 3g!
I'm happy you have an understanding, but you also work for the company.
All it takes is 1 person, 1 person to fight t-mobile, start a class action law suit, and your pretty little statements are useless.
Now, going back to the person who got the t-mobile message. ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
Click to expand...
Click to collapse
Uhm...What?
It is not advertised as unlimited 3g you should get that strait first. Your whole argument is flawed.
It is advertised as unlimited internet and indeed unlimited internet it is.
Is the op still receiving internet access through his phone? Yes.
Thus it is unlimited.
ARE YOU TETHERING? IF SO, YOU DESERVE TO BE KICKED OFF THE NETWORK FOR LIFE.
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Click to collapse
You have a very narrow view on things. For life? really?
All contracts have fine print. OP signed the contract so OP is abided by the contract. If he does not like it he can take this to court but ofcourse was OP breaking the contract? If the contracts states no tethering and the OP is tethering than the OP has no chance of winning.
Tmobile is not doing anything wrong here at all.
If they did however cut off his service or charged extra fees then Tmobile is wrong.
Why is everyone here rushing to tmobiles aid? Kicked off for life? Really? The OP never even said anything negative he just asked if anyone else got the same message.
You all realize tmobile makes plenty of cash right?
Everyone here has a point. Not everything has to be a flame war.
While it might be easier and even more profitable for them to only put this in the fine print they need to be ready to deal with the consequences of misleading consumers. Which I'm sure they are.
Texted While Driving
My concern is that if people star challenging this that we will end up with tiered pricing and hard caps similar to AT&T.
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SamsungGalaxySVibrant said:
Hey, store manager, don't get so cocky, and try to throw contract statements in peoples face. I come from a family of attorneys, and just because something is stated in contract doesn't mean the consumer is wrong.
Click to expand...
Click to collapse
I am an attorney myself, and people really need to stop assuming it's a spectator sport. Any lawsuit over this issue is probably bull****, but who knows how it would actually come out - there's a heck of a lot of relevant background you would need to know. It's very difficult to predict. And if assholes with porn addictions or who use 3G data as a substitute for home internet start suing Tmo, we are very quickly going to end up with tiered data plans. Is that what you want?
But please people, stop speculating about lawsuits and holding forth on what the law is if you're not a lawyer. And no, having friends and family who are lawyers doesn't qualify you.
sl0play said:
Kicked off for life? Really? The OP never even said anything negative he just asked if anyone else got the same message.
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Click to collapse
Well, im no attorney but personally I think that's too lenient. I feel that anyone caught tethering should be buried up to their necks in mud and stoned to death, and left there for the crows to pick away the remains, and it should be broadcast via real-time web cam as an example to others who might try the same.
If the offending party were to admit guilt only then would there be some leniency, and they would be sentenced to life in prison.
And by life I mean they put you in the cell and weld the door shut.... and that's that. No clothes, no blankets, just a blackberry curve with edge connection.
I'm from the old school.
Tmo for life, bro!
;-)
Sent from my SGH-T959 using XDA App
In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
haha, i live in baton rouge and i dont like sprint either. i was thinking of switching to Verizon when my contract ends since they have 4g lte in baton rouge.
Yes their 3G speeds suck but having true unlimited is important to me since I stream a lot of music/video so that makes up for it.
See ya! Jk. Sorry to hear about your speeds but their network upgrade is definitely worth the wait
Sent from my Nexus S 4G using xda premium
No. Will be waiting for their network upgrade. Sprint is the only network which allows a true nexus with wallet. I don't need to be forced with some apps which apparently can not be removed unless you root it.
MrDrumngun said:
In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
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Click to collapse
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
Yup!!
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
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where in hammond is there 4g? it does not specify 4g on the sprint 4g map
jesusice said:
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
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Click to collapse
They are definitely not raising prices
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
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No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Sent from my Nexus S 4G using xda premium
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
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not once in my 8 years with sprint have i ever had an issue with going over 5gb which i always do, nor have i ever heard anyone say it happened to them unless they were roaming more then using sprint
3G here in new Orleans has been terrible since 08 but there family plans just beats anyone. And I'm constantly around wifi so its not as bad.
Sent from my Nexus S 4G
robbierockz said:
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
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Anything is "a lot less" when people are just looking for an excuse to cancel. The highest discount will be losing $5.40 a month, but those are rare, most people will go down just a few cents to a dollar a month.
I actually like what they've been doing and the direction they're headed, it is putting a stop to all these people talking advantage of what they have to offer. Where I live, my 3G gets over 2Mbps and 4G gets 10 so my unlimited data works great
Sent from my Nexus S 4G using xda premium
.....
DirtyShroomz said:
No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Then why would they send me a letter about my 3g usage and direct me to this passage
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Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
andrewt328 said:
where in hammond is there 4g? it does not specify 4g on the sprint 4g map
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4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
If you want out, roam like a mofo. You have to roam a certain percentage in order for them to boot you.
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
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Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
im pretty sure sprint is unlimited no limitations
Have you considered moving away from Louisiana?
DirtyShroomz said:
Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
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I dont use tethering on my phone because I have wifi around most the places I go not to mention the data speeds in baton rouge are slower than dial-up, so tethering woudn't be much use. It was one of those months I was downloading a bunch of different roms though.
Sorry to burst your bubble but not all sprint customers are bad customers. I had them send me a letter a time before that to tell me I was using too many roaming minutes the previous months and when I checked my bill for the prior months I only had about 30 or 40 minutes roaming for all the months. I called them and they were at a loss for words
So I received a letter from Sprint last week that states: "we noticed a type of usage on your account not allowed by our terms and conditions."
Then further stating: "One of the examples provides that our data services may not be used to generate excessive amount of internet traffic through continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting..."
"In order to avoid termination of your service with Sprint, we ask that you change your data use to comply with our terms and conditions outlined above. We will monitor your account to ensure compliance. If a violation occurs after 10 days from the date of this letter, we reserve the right to terminate service on the account listed above without additional notice.
Has anyone else received this letter or one similar? It just seems odd that after almost 2 years of my "abuse" I finally receive this letter about how I'm using too much of "unlimited" data that I pay an extra $10 for monthly.
I'm definitely guilty as charged, and I'd hate for this abuse of mine to severely ruin Sprint's data network but I am only curious to find out how many services have been terminated for such violations. Is Sprint bluffing?
Everyone I know that got those letters was tethering while using vzw prls. But no its no bluff.
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Well that's scary. Do you know if there are any other ways I can tether using other prls?
Sent from my SPH-D710 using xda premium
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
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mteezey said:
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
Sent from my PG86100 using XDA App
Click to expand...
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If the OP was on Sprint PRL's I doubt that (s)he would be receiving this. If you did not change your PRLs check to see if you have roaming on. Sometimes if you're in a place in between coverage spots it'll switch you without you knowing.
If turning off roaming doesn't work and you didn't change your PRL's than one of two things happened: Someone else did or sprint sent the letter to the wrong place. Call sprint and complain about how you have unlimited data blah blah blah. Make sure you mention how you 'were not' tether.
The other possibility is that they noticed an unusual spike in your activity. You'll need to explain to them why you went from 2GB to 20GB. I've never had this problem because ever since I got my phone I've always used 15+ GB a month.
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
cMeka said:
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
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I actually I remember hearing something in September(guess) that Sprint was gonna have a 5gb cap for hotspot users and it would be 5cents a mb above that. Crazy I know. Obviously hasn't been done yet. Anyway back to the prl. Since you were using Sprint and not a hybrid or Verizon that's not the issue. The user above was right when he said they noticed a spike in your usage. If you constantly streaming movies and hosting something maybe slow down just to be safe. That's JMO
Sent from my PG86100 using XDA App
5GB is a tight cap for the average of 10GB per month.
But according to this table I found on my online Sprint account, my big spike was during the month of December but I slowed things way down the following month in January. Hopefully I can continue not having so much usage but that letter really bothered me. I love Sprint, I wouldn't even consider another carrier after termination.. That's just the unthinkable for me right now.
Yea that's a really tight cap. I can't speak for sprint coverage as I haven't had it in years. I have my 3vo on metroPCS and clearwire for 4g
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Termination Letter
Do you ever kicked off? Was there a solution? I just got a letter too!
If they term you does it let you out of the etf fees? By them terminating your contact if should void that early termination fee, could be a way out for some. Just a thought
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http://forum.xda-developers.com/showthread.php?p=5448865 [ROM] RUJELUS22 The Kuban FD24 (ICS) (Updateed 5-5-12)
Yes. If you are on a Sprint contract and want out quickly, just use Roam Control or some PRL hack and force it to use Verizon's towers all the time. They'll terminate you without charging you an ETF.
Aside from excessive data roaming on Verizon towers, I'm also hearing stories on this forum of Sprint customers getting warning letters for using torrents or similar programs, even on Sprint's towers. I have never had such issues with my Verizon 4G unlimited data plan. Is this true on Sprint's end?
I wonder how long Sprint will continue to just waive the ETF's for people that excessively roam on Verizon on purpose to get out. Seems like a big money loser to them, doesn't it? Unless you have to return the phone back to them, which I'll assume you have to.
Having not worked for Sprint in a couple years but having friends work there the main issue is that Sprint does not own their own network in many places and where they do the expense of maintaining that network has only increase several fold. They recapture the money through data plans but limit "excessive" users because of the strain. They know power users force a VZW PRL to improve EVDO speeds. What all of this does is force Sprint to pay it's roaming agreements and loose money to other networks. The only way to recapture this money is through it's users who use less data and forcing the data hogs to either comply or go elsewhere. It is cheaper to eat an ETF than have you use "excess" data month after month.
If you are on Sprint legendary grandfather plan. You should be very careful because Sprint will just cancel you line(s) without notice as being a breach of contract. From SlickDeals forums.
Just got a letter from Sprint, telling me control my internet usage within 10 days.... Otherwise they will kick me out. Sprint MOD EDIT: WATCH YOUR LANGUAJE, don't advertise as unlimited and then send these threatening letters to your customers.
Sent from my SPH-D710 using xda premium
Thats why I left sprint...they crippled...errr completely removed tethering from my Palm device. I used to be able to tether via bluetooth, then one day was greeted with a message to contact CS. when i called to inquire about the loss of functionality, they told me that they now only offer that service functionality for their new top of the line devices (at the time was the Evo 4G). I told them that they need to change the name of the "Simple Everything Data" Plan, to the "Almost Everything Data" Plan. I was so angry I broke contract and canceled service right then and went to TMO. I 2nd what you say about sprint.
They only send that letter if you abuse roaming (which is outlined in your ToS) they do not send the letter if you overuse sprints network
Thanks for trying, stop trying to sound innocent and making sprint look like the bad guy
Have you ever heard of a fair use policy?
Sprints network has very little bandwidth 3G wise due to using outdated tech, so if your a heavy user on 3G it affects their other users.
This is the easiest way out of any contract download several gigs of data (while roaming) in a few days on your phone and they will gladly kill your contract for you.**
Personally I bought roam control (for CDMA only) for my phone just so I could force it to roam (in my valley sprint service sucks) so while I'm home I force it to use Verizon's network which as you might guess makes Sprint real happy
-Ice
**I suppose I should add that I do not endorse this method for getting out of your contract & trying this method may end badly (500 page long multi-thousand dollar bill) if they catch on to what your doing.
lol, you must be using a lot of data!
MrLadoodle said:
Have you ever heard of a fair use policy?
Sprints network has very little bandwidth 3G wise due to using outdated tech, so if your a heavy user on 3G it affects their other users.
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Fair use means that if i am sold something as unlimited i should use it in that way.
That so call fair use policy is only fair on Sprint and T-mobile not on customers which are the ones that pay the monthly fee,and the reason why those companies exist,without me and you and the other sprint is just a bunch of empty useless antennas.
Is not my fault that they use outdated tech,in fact when i bought my Epic 4G touch 2 days ago no one from Sprint told me their network was as slow as 1998 DSL connections,and that their tech was outdated and that their wimax network is nothing but fake crap that only very few people can take advantage of.
They told me the phone was great and that the network was fast,not to mention the whole 4G crap hipping.
The only problem i see here is Sprint fault not his fault,is not his fault that Sprint used outdated tech i am sure no one when he bough the phone told him,hey we have and old crappy network so don't use it to much,even that is the only one advertised as ""Truly"" Unlimited and uncapped.
pretty lame company, offer you "unlimited" then complain you are downloading too much WTF
I don't understand why 'unlimited' is supposed to be Sprint's big selling point. Their 3G speeds are pathetic in most places, and even when the coverage map shows you squarely under 4G, you probably won't get it--especially if you're inside any sort of building, or God forbid, in a car.
I personally wanted 5GB of fast, reliable bandwidth than all you can eat crap, so I left.
I worked in a Sprint store before, and even before that, I received one of these letters. As someone stated above, it only applies to roaming, which costs them a lot of money once you pass your allowed amounts. They have an agreement with Verizon and roaming (and Verizon has one with Sprint). The rules are:
- 300 MB of roaming
- More than half of your minutes used for 3 consecutive months are roaming minutes
- Most of your text messaging (although I'm not sure on this one)
Chances are, you're either using a PRL hack, Roam Control (which is now off the Market I believe), or you just live in an area with ****ty Sprint signal. If the latter is the case, just save yourself the trouble and switch to another provider.
Haven't had any problems with sprint other than hitting their bandwidth throttle. Seemed to limit my down rates to 300Kb/s at first then just cripple to a trickle after that.
Did you have a high spike in usage? Did you move into a highly populated area?
These could be why. For example; 25GB, 41GB, 33GB, 44GB; Those are my usages for the last 4 billing cycles. I transfer a lot of data over wifi, my home network, and other networks. Along with solely high quality video and audio [MOG, Rhapsody] streams. I've never received a letter or complaint.
Just got a letter from sprint saying exactly what the OP said. Not roaming but "unlimited data" usage. I'm always on 4g and I used about 109gb of data this month. They said if I don't control it they will terminate my contract. That's a lot of data I know but unlimited is unlimited!!! F them!
inflewence said:
Just got a letter from sprint saying exactly what the OP said. Not roaming but "unlimited data" usage. I'm always on 4g and I used about 109gb of data this month. They said if I don't control it they will terminate my contract. That's a lot of data I know but unlimited is unlimited!!! F them!
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Even I would argue against you dude. 109GB is an insane amount. They mean unlimited to a reasonable amount. My friend goes to 60GB and doesn't get warned. You must've went crazy with your data to make them warn you.
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If it does happen, just start up a prepaid number somewhere and port it out. Then port it back into Sprint. They have no say then.
just to clarify, as I work for sprint currently:
Updating your PRL does nothing, other than tell the phone which towers have lower roaming costs. (on sprint)
Verizon doesn't roam on any network. (I was a verizon manager as well) If you have a vzw phone, you won't roam at all.
If your using 109 gb's a month and complaining about sprint saying something to you, I would reccommend getting an actual home internet connection instead of using it for tethering so much.
As far as the roaming stuff, yes, if you roam a ton while with sprint, they can release you from the contract, but its not an automatic thing. A lot of times you will have to call cs a few times (because sprint CS sucks, and are a bunch of morons usually) and have them pull the account and see how much you are roaming and how many dropped calls, ect, are.
jman42028 said:
just to clarify, as I work for sprint currently:
Updating your PRL does nothing, other than tell the phone which towers have lower roaming costs. (on sprint)
Verizon doesn't roam on any network. (I was a verizon manager as well) If you have a vzw phone, you won't roam at all.
If your using 109 gb's a month and complaining about sprint saying something to you, I would reccommend getting an actual home internet connection instead of using it for tethering so much.
As far as the roaming stuff, yes, if you roam a ton while with sprint, they can release you from the contract, but its not an automatic thing. A lot of times you will have to call cs a few times (because sprint CS sucks, and are a bunch of morons usually) and have them pull the account and see how much you are roaming and how many dropped calls, ect, are.
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I was a technician at both Sprint and Verizon and I can tell you Verizon roams on Sprint. It happens a lot on my campus.
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Oh, sweet. This argument again. Please read the 'unlimited' agreement you have with Sprint. Please note the conditions which apply. Please note what specific data activities you are permitted in the agreement. Note also the prohibited activities. Finally, pay close attention to the bottom of this contract where you electronically signed and acknowledged/agreed to all the conditions which they are well within their rights to enforce.
109gb of data is quite a bit. How does one's handheld use that much data in a month?
Imaginos said:
Oh, sweet. This argument again. Please read the 'unlimited' agreement you have with Sprint. Please note the conditions which apply. Please note what specific data activities you are permitted in the agreement. Note also the prohibited activities. Finally, pay close attention to the bottom of this contract where you electronically signed and acknowledged/agreed to all the conditions which they are well within their rights to enforce.
109gb of data is quite a bit. How does one's handheld use that much data in a month?
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Tethering, obviously. I'm ok with tethering to a reasonable amount (ie to browse the web for a little while when there's no connection), or even to download a couple of gigs (on 4G) but 109GB is ridiculous and I side with Sprint in this case.
Verizon throttled me for using 89GB ONE time, and then throttled me at 12gb. Now I have only used 5GB on my verizon phone so they don't come down with the throttle hamer of doom. Just giving a heads up that verizon is not true unlimited.
Proof:http://www.youtube.com/watch?v=RCbvDEewcJU&feature=channel&list=UL
That is all
I just received the below notice from Tmobile today and wanted to ask if anyone thinks that a cancellation would be honored if requested to not accept the new terms and not get charged an early termination fee?
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Important Notice about Domestic Data Use While Off the T-Mobile Network
Beginning on April 5, 2012 there will be a limit on the amount of data that can be used while a T-Mobile customer's device is connected to another provider's network ("off network" or "domestic romaing"). Customers that are domestically roaming will receive free text message usage alerts for data. If the roaming data limit is exceeded for a Rate Plan, then data service will be suspended from off-network roaming until the start of the next bill cycle or a qualifying change is made to the Rate Plan. This will not impact: (1) voice usage, and (2) data usage on the T-Mobile network.
To determine domestic roaming areas, see the T-Mobile data coverage map by visiting www.T-Mobile.com/Coverage. The domestic roaming data allowance for each Rate Plan is outlined in the chart below. To use this chart, review the Current Rate Plan Full Speed Data Allotment column to identify the megabytes (MB) or gigabytes (GB) included in your Rate Plan, and then see the domestic roaming data usage limit that applies on the right. The megabytes of gigabytes for a Rate Plan can often be found by reviewing the Available Service section on page 1 of the bill (ex: Classic Simple 200MB Data Promo) or by dialing #WEB# send from your mobile phone.
Current Rate Plan Full Speed Data Allotment New Domestic Off Network (Romaing) Data Limit
1MB to 199MB 5MB
200MB to 1.99GB 10MB
2GB to 4.99GB 50MB
5GB to 9.99GB 100MB
10GB and above 200MB
Mobile Web Pay Per Use 10MB
Off-network data use may occur even when you are within the T-Mobile coverage area. See T-Mobile.com for directions on how to update device settings to avoid domestic roaming and for more information about this notice. Review Sections 3-5 of T-Mobile's Terms and Conditions available at T-Mobile.com for information on your rights (which may include early service cancellation) as a T-Mobile customer. Please retain a copy of this notice for your records. © 2012 T-Mobile USA, Inc.
Im really tired of tmobile service and would LOVE to be able to bail on them early without a penalty. It does say in their contract that:
Code:
WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF:
(A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees);
(B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR
(C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS' NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.
It looks like these changes only affect roaming charges for data use when off T-Mo's network. I doubt they will let you cancel without a fee based on these changes, but who knows, couldn't hurt to ask if you really want to switch.
Hypothetically You could just go to a roaming area and start downloading stuff like crazy till you go over then once it gets charged to your bill you then you throw that at em and leave
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Nicgraner said:
Hypothetically You could just go to a roaming area and start downloading stuff like crazy till you go over then once it gets charged to your bill you then you throw that at em and leave
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Yeah but the notice says you need to notify them within 30 days of the notice.
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eqjunkie829 said:
Yeah but the notice says you need to notify them within 30 days of the notice.
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Well I dunno then, I've been out of contract since last march...
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