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8525 doesn't recognize SIM card anymore

My unlocked 8525 quit recognizing my SIM card this morning. It says "SIM card is missing, You can still makle emergency calls if your service provider supports it." The SIM card works in other phones, so it's not the card.
Is there any way to make it recognize my SIM card again? What went wrong?
Gayla

Also..
I noticed that when I slipped the SIM into it's place, it kind of bends up a little. I didn't think much of it, and figured I hadn't noticed it before, but I got to thinking...so I tried putting it in again, and then the battery, and I sort of squeezed it together to compress the SIM down and then started the phone. It worked! I had a signal, and I called my home phone to confirm. And then as soon as I let go of the pressure it died again.
After looking at the space that the SIM card fits into, I couldn't see anything that would make it bend up like that.
Any help???

Post some pics if you can, many eyes might see something that one set may not.... also you could pm Mike Channon and see if he has any ideas, but without seeing, my guess is as good as yours (and Mikes is as good as everyones combined). Cheers...

Issues like crazy

Ok first off im a total noob when nit comes to Windows mobile. Ive been using a Palm treo for 2 years and was given an att 8525 for free i just have to see if i can fix it. i have searched for my issues in other threads and found some but not all of the issues, so here goes
~Screen fades to white and if squeezed on the left side will come back but then fades out again and it seems to be worse when slid open. (i believe this is the flex cable issue that ive read about)
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it.
~When send sms it will send a few but then i will get a few that come back saying phone not ready.
~Power button has a almost exact 23 second delay from the time you push it to the screen comming on ( i noticed that after i did a fresh install of wm6 it went away for a little while and then came right back)
~Wifi wont connect to secure network (i enter the PW and it will connect then as soon as i igo to a website it says cannot connect and then asks me for the PW again)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card
Thank you in advance for any help even iif its direction to a forum that has answers that might help.

Damn, your 8525 has alot of problems, iam guessing it was dropped??. There may be a chance that all these repairs will cost you the price of a working used hermes. Anyways, I had the same radio problem as you, and it was the most longest, and stressfull thing ever to get it to actually work. I was opening up hardware, flashing radio/roms, using mtty, numerous of times. Trust me, its not worth it. And if your flex cable is damaged its gonna cost $30 or more to fix. And if wifi or SD card slot is broken too, the device is practically an PDA of the past. You could try to fix it(With the possiblitiy of killing yourself from all that stress), or sell it on ebay for parts(sells for a decent price actually).

Thank you for your response. was kind of afraid that was the response i was gonna get. damn that sux. the $30 for the flex cable i could swing, but from what your saying it sounds like majority of my issues are hard ware and not software (like i was hoping) and ive priced most of that out and might as well buy a new one i agree. thanks though ill keep playing with it. but now i know not to get my hopes up.

For sd card problem, you might be able to get it to recognize the sd card if you insert then do a soft reset, others have had this issue. I'd also check to see if the sd card is registering on the pc with a card reader because if its not, you may need to get a new sd card.
Wifi, Might be a rom problem... Read up on the thread if others have this problem, might have a fix or might need to find another rom...

Here are Some of the Fixes that i have found and some of the issues i am still having~~
~Screen fades ---fixed Kinda, i have disassembled the phone checking all the connections and putting tape tightly over all connections, i still get the white screen on occasion but its %90 better and i can always press on the bottom ov the screen and bring it right back
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it. (still an issue but am trying to update radio ROM to one that i read in the forums that is supposed to be better for my carrier. If i can get the RUU issue corrected)
~When send sms it will send a few but then i will get a few that come back saying phone not ready. (i have found it is realted to the radio issue above)
~Power button has a almost exact 23 second delay-- i have found it seems to be correctable if i make sure there are not alot of stuff running. (found a program that actually closes the apps with the x button instead of just minimizing them)
~Wifi wont connect to secure network--didnt really do anything but seems to be working again (who knows)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card... still an issue but now it will on occasion recognize the SD Card.
Thank you in advance for any help even iif its direction to a forum that has answers that might help.

SIM card not inserted - anyone else had this problem?

Hi all,
Just got home, looked at my mobile and it said there was no signal - so I turned it off and back on again, then it said there was no SIM inserted. Keep restarting the phone, keeps saying the same thing. Why?!
Am going to try it in my old SE K850i to see if it's the SIM card or the phone at fault.
In the mean time, does anyone else know of this fault and how to fix..?
I didn't the drop the phone or anything, it was just in my pocket, on it's own - like it always is!
Cheers

Tried it in my K850, works fine. Please someone help

yeah i usually dont put the sim card all the way in but slightly in and it works

I've re-opened this thread due to me misreading....DOH! Apologies (Mental note to one self.......follow own advice and read before posting).
Ta
Rick

you could try to clean the contacts on the sim card connector of the phone with a q-tip, and see if that solves the problem.
also check if any of those contacts appears to be bent or something, and so doesn't make a connection with the card.

Everytime I open the back up to remove the SD card, I get the SIM card missing bit even though I have not touched it! My HD is only 3 months old and it has done this from the start. I just have to remove it a bit - shove it back in and the phone accepts it is there. Annoying but not enough for me to send it back.

hmm, maybe try to make the sim a bit thicker so it doesnt move around (it shouldn't move by removing the back cover, but it seems to happen on your phone / sim combination.
try putting a thin piece of paper on top of the sim (not the contacts side, but the side facing to the battery cover)
maybe that prevents this problem?

Missing simcard
I have the same problem with my simcard. Though something strange happens when the phone is off for more then 10min, it works fine and notices there is a simcard for like 30 sec after which the error pops-up again. I have tried all of the above things, my simcard works fine in my other phone, adding some paper to thicken it doesn't work either
Anyone who could help me with this?
P.S. sorry for the bad english

As in post 7# written, put some papersheet in the simholder above your simcard to increase the contactpreasure. This surely helps.
Tis trick is also useful for all dualsim users who thik the dualsimadapter does not work in their device (but after using this trick get astonished!)

for Thysiey:
Try to switch to Gsm mode to test . Maybe you have bad umts signal? Happens at other places too, or only at one place?

Got the same issue here...
I cannot move the SIM because it is being hold in place by the battery. (to little room)
Adding a piece did not work either.
Anyone got another solution?

anyone? My mothers HD just got this problem now. She has a new phone and for the contract renewal she had to read the backside of the sim. The phone all of a sudden didn't recognizes the simcard anymore.. I tried a few other simcards but it won't read it anymore.
My plan was to sell the old phone but now it's almost worthless just a shame it is still a great phone to operate.. handy with the navigation and all

Can't get HTC HD2 working again!

Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks

Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???

Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?

johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.

That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?

samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.

It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.

samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.

I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.

I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA

Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.

xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again

Did you try simcard from another carrier?

cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks

htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..

[Q] Losing Sim Card connection?

all the sudden about a week ago it seems like my sim card is not connedted to the phone. It doesnt say no sim but it seems like it loses all connection and the batttery needs to be pulled for it to connect. its very strange. I am running pre-mango 7712. I am going to flash back to 7004 to see if the problem still exists. Has anyone else with this phone (att) rev 1.3 had any issues where it seems that the sim card isnt connected? or maybe just the Antenna is lose inside? my phone has never been dropped. It slid out of my pocket when i was driving once but that shouldnt have damaged any soldering inside.

my phone did that and it turned out that the contacts under the metal plate where the sim card slides in had broken off somehow.
but mine said no sim, so maybe you have some other issue.
as for my problem, after samsung fixed the phone, i haven't had any connection or sim issues on nodo, premango, or mango.

Yeah my phones not saying no sum. It is just losing connection. Like I have it charging sitting on a table and it will be fine. The I will pick it up use it for say 20 minutes. Then next thing I know there is no service. Battery pull, take the sum out put it back in power on and its back to working. Idk its very frustrating
maybe I should call at&t. I still have a few months on my waranty

well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.

goldenpipes said:
well ive run out ideas i put my wifes simcard in to see if maybe it was just my sim and hers is doing the same thing. my sim is fine so its definitley the device. right now im actually using my good ol' samsung epix. gonna call att in the morning to see if i can get a replacement. or i might have to send it to samsung (hope not) i have flashed back to 7004 to see if it was some wierd bug. its not. it seems like the phone gets hotter than usual too. first noticed it the other day when i was using the maps at the state fair i kept losing signal and it was very hot in my palm. like i said before ive never really dropped this phone. its never got wet. im stumped.
Click to expand...
Click to collapse
looks like a hardware issue, hopefully att will swap it out for convenience, for my issue, i had to mail it in to samsung, who took about a week to get it fixed and sent back, it was actually a pretty pleseant experience.

Yeah that's what I'm thinking. I was looking at it this morning and it kind of looks like the solder is loose where the pins connect to PCB. Wierd how this could happen its not like I swap out SIM cards all the time. After wiggling the whole simcard slot about a tad it seems like its holding up. Well see over the weekend.

i´ve been having the exact same problem so maybe is a software problem and not hardware my info is this:
im in a re 1.3
SGH-i917
SO VERSION 7.10.7712.60
FIRMWARE 2103.11.3.3
HARDWARE 3.1.0.7
BOOT 5.3.1.6
tell yours and see if is a matter of hardware or software

No it was hardware problem for me.
The guy at ATT took the phone apart right in front of me and the charger port fell off the PCB. It was a refurbished phone.

so tech service help u, im asking becuse im in colombia so i cant send my phone to at&tfor tech support so i have to take it to a local cellphone tech shop, what was the diagnosis in yours so i can give a guide to help fix mine

Had a similar issue with my LG Optimus. Didn't see any SIM. Turned out to be software corruption, works just fine now after reflash.