Signal disappears completely - myTouch 4G Q&A, Help & Troubleshooting

I was just curious to see if anyone else was having this problem. I have searched and found no threads that were describing exactly what was happening to me. My signal just drops out completely and doesn't come back for a full 5 minutes sometimes. I'm pretty sure it's not the root doing it either, because it was happening before I rooted it. I figured the root would solve it, but it hasn't. If anyone has any ideas, please share. I'm going to try a different radio right now and I'll share with you the results, but ideas are still appreciated.

Evo4eva said:
I was just curious to see if anyone else was having this problem. I have searched and found no threads that were describing exactly what was happening to me. My signal just drops out completely and doesn't come back for a full 5 minutes sometimes. I'm pretty sure it's not the root doing it either, because it was happening before I rooted it. I figured the root would solve it, but it hasn't. If anyone has any ideas, please share. I'm going to try a different radio right now and I'll share with you the results, but ideas are still appreciated.
Click to expand...
Click to collapse
Definitely your radio. Flash the latest radio and see if that improves it.
Sent from my HoneySmartDroid Port using XDA Premium.

I tried a new radio yesterday, for pretty much all day. It didn't solve the problem, but I'm going to try all the radios I can. If anybody else has another suggestion besides radios let me know please.

Okay, sorry it took me so long to respond. I have tried almost all the radios and none of them have solved this problem. I know it's not a T-mobile issue either because I get great service at my house with every other phone except this one. It's looking like a hardware issue, but I was wondering if anybody had any input on it.

Evo4eva said:
Okay, sorry it took me so long to respond. I have tried almost all the radios and none of them have solved this problem. I know it's not a T-mobile issue either because I get great service at my house with every other phone except this one. It's looking like a hardware issue, but I was wondering if anybody had any input on it.
Click to expand...
Click to collapse
I would send it back to tmobile, tell them about it and send her back, you might want to remove soff though

Its not new and I didn't buy it from T-mobile. I guess I can try sending it back to HTC though. I did call them and see if it was still under the 1 year. Thankfully the previous owner didn't register it. It's now registered under my name and I have a backup phone, so I guess I will do that. The charger port is loose and needs to be fixed anyway. Thank you everyone for your input.

Related

HD2 Data working whenever it feels like it <_<

Hey guys.
My HD2 sometimes show that my data is fine and working, but when i for example try to access a webpage, or anything else, where i have to use the internet nothing happens. The phone acts just like if it did not have any data. The only way i can get it to work is to go disable data, and then enable it again, but that really gets annoying when you have to do it quite often
I have the newest official rom (1.48.), and the problem exist both in that, and the standard one (1.43.). I have also applied the sim update, which also udates your radio, so it seems to me that it might be a hardware issue
Does anyone experience problems like that too? and more important does anyone have a fix
My telecompany wants me to send it to repair but if i could get it working myself i really do not want to wait 7 days for them to do it.
thought and opinions would be much appreciated
Check my thread here: http://forum.xda-developers.com/showthread.php?t=595703
Hojlind said:
Hey guys.
My HD2 sometimes show that my data is fine and working, but when i for example try to access a webpage, or anything else, where i have to use the internet nothing happens. The phone acts just like if it did not have any data. The only way i can get it to work is to go disable data, and then enable it again, but that really gets annoying when you have to do it quite often
I have the newest official rom (1.48.), and the problem exist both in that, and the standard one (1.43.). I have also applied the sim update, which also udates your radio, so it seems to me that it might be a hardware issue
Does anyone experience problems like that too? and more important does anyone have a fix
My telecompany wants me to send it to repair but if i could get it working myself i really do not want to wait 7 days for them to do it.
thought and opinions would be much appreciated
Click to expand...
Click to collapse
Welcome to my world.
I'm still trying to figure out the issue too. I do the whole disable/enable data trick as well. It seems to be the fastest way to get back on rather than waiting for the phone to sort itself out.
Will check out Master's link now...
well now i've sent my hd2 to reparation so now i will just have to wait and see

Sprint hero restarting after 2.1

I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
I am having the same issue on the stock 2.1. The only answer I have gotten from HTC is hard reset. But I have already done this twice. So I am going to root my phone and hopefully get rid of this problem. It only started after I updated to 2.1.
BigDiz007 said:
I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
Click to expand...
Click to collapse
Silly question perhaps, but are you completely wiping data and dalvik cache before flashing any of these 2.1 ROMs? Sometimes this happens if you don't do a full wipe before installing new ROMs.
I'm having the same issue, and I did a full wipe, installed several different roms and finally settled on aloysius
i've had the same problems with every 2.1 rom with the exception of darchdroid.
for me it usually happened after i placed a phone call and tried to hang up
and yes everything was wiped before flashing....
im having the same issue i knew i wasnt the only one, has anyone figured out why this is???
I am getting that error trying to install ZenEXP.
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
I do not have any issues that have been listed here. I am running fresh rom and everything is working great.Just wanted to make sure all views arebeing represented in this thread
hmmm....had a thought, did the phone get really hot when it happened....cause that is what happened when i was on fresh....
NomadHellfire said:
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
Click to expand...
Click to collapse
You won't be able to go back to the stock 1.5 original. That has been tried already by a bunch of developers here and it didn't work. You would probably be able to flash a 1.5 ROM (browse way back into the Development pages forum here), but since you had stock 2.1, there's no way for you to go back to stock 1.5.
For all the rest of you, not sure why you are getting random reboots, but as mentioned in the previous post, sometimes the Heros do that when they get overheated or overworked. It would be best to root and start with a very stable, non-overclocked ROM. A couple of the most stable and reliable stock-based ROMs here in this section are DamageControl 2.09.1 and nfinitefx45's Stock 2.27.651.6. I recommend you try either of those out if you haven't already -- hopefully that will fix/solve some of your troubles.
Please report back if any if you have success or more problems with these...we want to make sure you get the help you need
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
shawnwojcik said:
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
Click to expand...
Click to collapse
Sorry, I don't understand much of the code myself. And I think a handful of our devs here who understand all that coding have already moved on to the EVO. I read your other thread too but don't know what else to suggest. Wish I could help more. You could just be one of the unlucky few who got a bad, buggy phone right out of the box.
Have you thought about just calling Sprint customer service and asking for a replacement phone? Certainly with all the trouble you're having it may be worth it. I think even if you don't have the insurance plan, a replacement phone is only around $35.
@chromiumleaf, yeah sadly i think its time for a different phone.

very weird evo problem :(

greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App
I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.
Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App
what rom? if it's calkulin's evio 1.8, there's your problem.
Cm7 final
Sent from my PC36100 using XDA Premium App
dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
Click to expand...
Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
Click to expand...
Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
Click to expand...
Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
Click to expand...
Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
Click to expand...
Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
Click to expand...
Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!
don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.
dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
Click to expand...
Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.
calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!

[HELP] DHD wakes up by itself

Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!
I've a similar problem a bunch of months ago, my phone turn on automatically, without no logic. I've resolved the problem pulling out the battery for a night, after that the problem disappeared.
I hope that will help you to resolve your problem,
Rodomar705
Thanks, I will try that out tonight and report!
Ok, I tried it out last night, but it did not work
Does anybody have a different idea?
Dabarr said:
Ok, I tried it out last night, but it did not work
Does anybody have a different idea?
Click to expand...
Click to collapse
Did you check the date and time once you'd insert battery inside DHD? I think to solve the problem that way, you should leave DHD without battery until the internal battery will be totally discharged. It takes approx. 12-14 hours, and you can be sure only if turning on DHD you'll find time and date set to 12:00am, 1st jan 1980 (or something like that).
Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^
Dabarr said:
Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!
Click to expand...
Click to collapse
same here, i have the MIUI ROM, will try with another version.
Dabarr said:
Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^
Click to expand...
Click to collapse
Sorry mate!! Just wait for a week, ist not so long time, and you'll get back your phone as new as when you bought first time!! Hope this makes you feel a little bit of joy!!
Ok, I have gotten my phone back on thursday (after one week)...
SO far so good, everything worked again, they even set the proximity sensor right again... Then I rerooted it and put another MIUI on it...
On friday then, I put Vipermod back in and undervolted it by 50 mA... BOOM, the issue came back, I couldn't remove it, so I took the battery out and waited for 12 hours, as you suggested... and it worked... Issue was gone... Then I ran vipermod again and BOOM the issue was there again... It didn't even help to set the mA values back to normal, I had to reset it again by taking out the battery for 12 hours.
So my conclusion is that this issue is directly related to the actual USE (not just the installation) of vipermod... Can anyone confirm? Don't want to put out false information in the vipermod thread without having others to confirm...
need help also
Stinger696 said:
need help also
Click to expand...
Click to collapse
have you tried pulling out the battery already?
xlxl said:
same here, i have the MIUI ROM, will try with another version.
Click to expand...
Click to collapse
As I have stated before: Rom change haven't helped me.. Did it work for you ???
Dabarr said:
As I have stated before: Rom change haven't helped me.. Did it work for you ???
Click to expand...
Click to collapse
If changing the ROM didn't help then it is an app issue. One of your apps is causing it. Time to look deeper
I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).
freakshock said:
I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).
Click to expand...
Click to collapse
Only way to find out is to test them one by one by reinstalling them one at a time

Yep.. another thread related to WiFi disconnection!

Greetings everyone,
I am new to the XDA forums so first of all, I'd like to greet you all and send you all my gratitude for the helpful posts which had helped many times in the past.
Anyway, let me get to the point. As most of you already know, Android phones have WiFi issues and there are a lot of posts about them with little information that might be regarded as "fix".
My phone model is Xperia Ray (ST18i) and I've had an issue with the WiFi and it's the only problem I've ever had with this phone. The WiFi disconnects when I am attempting to download large data but after it disconnects, it almost instantly comes back on again but by then the transfer is already failed so most of the time, the process has to be repeated but the transfers are never completed successfully as a result. I tried many things, such as using static ip, proxy and different ROM's and kernels, but nothing worked and the problem persisted, even more often than ever before sometimes. I tried many other things but you get the idea... nothing ever worked.
I am starting to acknowledge that MAYBE my phone has a hardware problem so if that might be the case, is there anything I can do to repair or replace the faulty part myself? Is that even possible? I like my phone so I really want to fix this problem. I have been trying to fix this for a long time now and I really don't want to give up but repair it.
I would appreciate your thoughts, opinions and suggestions. Thank you in advance.
Kind Regards.

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