I cannot receive pictures on my dell venue pro. I can send but can't receive. Everytime I go to EM and then MMS settings to set up APN it always says "ERROR 1" when I hit "APPLY". Cincinnati Bell is my carrier and they even tried walking me through it and it didnt help. When I go to phone info, it says "CARRIER: FACTORY IMAGE". What does that mean? CAN SOMEONE PLEASE HELP ME!!!!!! My phone also said it had an update but it only upgraded to the 7392. Please help me guys!!!!
The last time I had an issue with MMS, I had to hard reset the device 3 times in a row to get everything in proper working order. That was back @ 7008.
jaedah513 said:
I cannot receive pictures on my dell venue pro. I can send but can't receive. Everytime I go to EM and then MMS settings to set up APN it always says "ERROR 1" when I hit "APPLY". Cincinnati Bell is my carrier and they even tried walking me through it and it didnt help. When I go to phone info, it says "CARRIER: FACTORY IMAGE". What does that mean? CAN SOMEONE PLEASE HELP ME!!!!!! My phone also said it had an update but it only upgraded to the 7392. Please help me guys!!!!
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I'm assuming that you have your correct apn in settings>cellular and that your phone is SIM unlocked. You need to set up your carrier here and reboot before changing your MMS settings in EM. BTW, I've only gotten "error 1" when I've tried to edit MMS without my SIM card installed.
Hey guys i need some help. I'm having a problem with my SGY. I cannot receive calls and text messages but I can send. When I go to Call settings>Call forwarding, it says "NETWORK OR SIM CARD ERROR". But when I restart my phone, I received the messages I wasn't able to receive. This always work when I restart my Phone. But, I cannot restart my phone 5 times a day so I searched google and then I found an answer which is upgrading the firmware/software using Samsung Kies. But the problem is Samsung Kies can't detect my SGY. It just says "Connecting.." but it won't connect even after 30 mins! How can I fix my SGY so I won't get the "Network or Sim Card Error" and receive calls and messages like before?
Additional Info:
Hyperion 8+ user
DLXF1 firmware
Version 2.3.6
Please help. :'( Thanks in advance guys!
denzel24 said:
Hey guys i need some help. I'm having a problem with my SGY. I cannot receive calls and text messages but I can send. When I go to Call settings>Call forwarding, it says "NETWORK OR SIM CARD ERROR". But when I restart my phone, I received the messages I wasn't able to receive. This always work when I restart my Phone. But, I cannot restart my phone 5 times a day so I searched google and then I found an answer which is upgrading the firmware/software using Samsung Kies. But the problem is Samsung Kies can't detect my SGY. It just says "Connecting.." but it won't connect even after 30 mins! How can I fix my SGY so I won't get the "Network or Sim Card Error" and receive calls and messages like before?
Additional Info:
Hyperion 8+ user
DLXF1 firmware
Version 2.3.6
Please help. :'( Thanks in advance guys!
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Click to collapse
clean your sim card, change your rom, restart the phone, if wont work, try with other sim card, if still wont work its your phone
Proper fix!!
denzel24 said:
Hey guys i need some help. I'm having a problem with my SGY. I cannot receive calls and text messages but I can send. When I go to Call settings>Call forwarding, it says "NETWORK OR SIM CARD ERROR". But when I restart my phone, I received the messages I wasn't able to receive. This always work when I restart my Phone. But, I cannot restart my phone 5 times a day so I searched google and then I found an answer which is upgrading the firmware/software using Samsung Kies. But the problem is Samsung Kies can't detect my SGY. It just says "Connecting.." but it won't connect even after 30 mins! How can I fix my SGY so I won't get the "Network or Sim Card Error" and receive calls and messages like before?
Additional Info:
Hyperion 8+ user
DLXF1 firmware
Version 2.3.6
Please help. :'( Thanks in advance guys!
Click to expand...
Click to collapse
Realxx!!!!!!!!!...........i had the same problem all you have to do is use the CWR spp to fix permissions and reboot
denzel24 said:
Hey guys i need some help. I'm having a problem with my SGY. I cannot receive calls and text messages but I can send. When I go to Call settings>Call forwarding, it says "NETWORK OR SIM CARD ERROR". But when I restart my phone, I received the messages I wasn't able to receive. This always work when I restart my Phone. But, I cannot restart my phone 5 times a day so I searched google and then I found an answer which is upgrading the firmware/software using Samsung Kies. But the problem is Samsung Kies can't detect my SGY. It just says "Connecting.." but it won't connect even after 30 mins! How can I fix my SGY so I won't get the "Network or Sim Card Error" and receive calls and messages like before?
Additional Info:
Hyperion 8+ user
DLXF1 firmware
Version 2.3.6
Please help. :'( Thanks in advance guys!
Click to expand...
Click to collapse
If none of the above tips work.. then flash a sweetable package for your region via odin... u can find odin flashable bundles in the general section.... And then try to reconnect with kies.... Hope it will work....
Hello
I have lg g2 d800( i bought it as d802)
when i got it everything working good
i have installed original d800 firmware and now i cant send SMS when sending dissapiers network (no signal)
and when i trying to unlock sim writes permentely locked.
Can someone knows whats wrong? how to fix this but with SMS
Hi I need help!! All of a sudden I am unable to make or receive calls on my blackberry priv unlocked AT&T. I have formatted the device thrice, used another carrier sim card, but no success. Need help!!!
Hello readers and devs,
TL;DR
Debranded a Sprint LG G6 --> Factory & Hard Reset phone --> SIM card not being read.
-----
Need help getting my phone back on MetroPCS network after a debrand. I will try to be a thorough as I can for SEO robots and to explain as best I can what I did and what I noticed changing.
!!! action --> I debranded (unbranded, sic) my Sprint LG G6 993 phone using the code provided in the forums, hoping for the best.
I noticed the following changed after debranding:
APNs were locked (not able to create new or edit, however the MetroPCS APN was still there)
Sprint logo during boot gone
WiFi Calling option gone (was not working on MetroPCS network anyway)
mobile settings -> network mode -> GSM and Automatic options missing; set to LTE/CDMA
the cellular network connection to MetroPCS was not functioning properly
SIM card error when a phone call was made, no texting either
So, I naturally read through the forums to try to get the phone working properly again on my network. I read the topic Sprint LG G6 (LS993) Dial Codes.
!!! action --> I used the code ##72786# to "Reset provisioning and makes phone reactivate".
After that, I noticed that the MetroPCS APN was removed. APNs still not editable. At this point after reading some more on the forum I decided that I needed to get the phones MSL code, go into the service menu and edit the APNs from there. However, after getting the MSL and going into the service menu area, the APN area would still not allow me to edit the fields.
I went to MetroPCS to see if they could put a new sim card in the phone, hell for all I knew maybe my sim card was bad, remember when I try to make a call I get a SIM card error message. MetroPCS guy tries some things, calls up a service person on the phone, says nothing is wrong with the sim. Tells me to come back in 30 min. I go over to Sprint, give them the phone and tell them what is happening. They say the phone IS unlocked. Then a sales rep tells me that debranding the phone means that it is no longer a Sprint phone and they will not touch the phone. I ask nicely for a tech supervisor. Sprint supervisor says that I should try to Factory Reset the phone. I go home, backup the phone and do a factory reset.
!!! action --> Factory Reset the phone.
Changes:
mobile settings -> network mode -> GSM and Automatic options appear again; set to Automatic
Still unable to add or edit APNs (the APN area options are all greyed out).
!!! action --> I take out the SIM card and put it into my previous phone (Samsung Galaxy On5) thinking well i need a working phone.
I get an error, On5 is not connecting to the network, needs to be activated.
!!! action --> I take out the sim card and put it back into the LG G6.
Changes:
Invalid SIM card error (phone does not detect the sim card)
The SIM card is not being detected by the phone.
I read the forums some more and discovered a post that referenced a LG G6 that was debranded and to get it working again the owner had to buy a Sprint Prepaid activation SIM to re-provision the phone to get it working again on his alternative network.
I downloaded a SIM Card reader and the LG G6 doesnt give me any information on the sim card. If I put the SIM card into my On5 phone and use the SIM Card reader app I can see that my SIM card is okay and all data is displayed properly for the SIM.
I am not really sure what to do, but try to get a Sprint SIM card and put it in to try to reprovision the phone to Sprint and then move it back over to MetroPCS.
Please help what should I do now to get the phone back on MetroPCS?
Thanks,
Trumpet
TrumpetWinsockError said:
*SNIP*
I downloaded a SIM Card reader and the LG G6 doesnt give me any information on the sim card. If I put the SIM card into my On5 phone and use the SIM Card reader app I can see that my SIM card is okay and all data is displayed properly for the SIM.
I am not really sure what to do, but try to get a Sprint SIM card and put it in to try to reprovision the phone to Sprint and then move it back over to MetroPCS.
Please help what should I do now to get the phone back on MetroPCS?
Click to expand...
Click to collapse
Debranding?
The boot loader is locked so how can you modify anything on the phone?
First I would kdz back to stock.
That is install the version of software unaltered that should have come with the phone.
I'll leave it up to you to search in the QA section.
Once that is done, confirm the phone is unlocked.
You should need to do nothing more than to drop in the Metro SIM to have it work.
If the phone is not unlocked you will get "invalid SIM" messages.
tech_head said:
Debranding?
The boot loader is locked so how can you modify anything on the phone?
Click to expand...
Click to collapse
Firstly, thank you for the read and reply. I was able to debrand the phone utilizing a dial code found in this thread:
sprint-lg-g6-ls993-dial-codes
The thread states:
"##27263# (##BRAND#) - Removes any carrier branding and redetects the carrier based on (NV registry/RUIM/SIM?).
Note: Useful if flashing to Boost Mobile or similar carrier."
After debranding the APN area became un-editable.
tech_head said:
First I would kdz back to stock.
That is install the version of software unaltered that should have come with the phone.
I'll leave it up to you to search in the QA section.
Click to expand...
Click to collapse
I checked this thread:
list-lg-g6-stock-firmware
At this time there is not a Sprint LG G6 KDZ.
tech_head said:
Once that is done, confirm the phone is unlocked.
You should need to do nothing more than to drop in the Metro SIM to have it work.
If the phone is not unlocked you will get "invalid SIM" messages.
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Click to collapse
I need to confirm that the phone is unlocked. I did have a conversation with Sprint technician that said it came up unlocked in their system. It could be possible (although I don not know for sure) that the phone's hardware/software is locked and yet Sprint cell network has the phone unlocked in their system. Maybe I need to purchase an unlock service for the phone?
Have you tried this thread? https://forum.xda-developers.com/sprint-g6/help/mobile-gsm-data-issues-unlock-t3625705
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
ultra_dd7 said:
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
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Click to collapse
Im also having the sam issue
The only way to fix this is to insert an active sprint sim card with service and dial ##72786# to re-activate
Since i switched to metro pcs ......my sim service is not active
I gotta find someone
ultra_dd7 said:
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
Click to expand...
Click to collapse
is your problem solved?
same problem
i have the same problem but i select de uicc unlock and works my mexico sim but just only voice calls and text. apn still greyed out and says otasn on apn settings grayed out too. any solution for this ?
Try this:
Dial 5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
After that you will be able to edit/add APNs