Samsung Warranty - Galaxy S II General

I have just had this recommendation form Samsung - don't take your phone outside if it is going to rain.
Thankfully there is not a problem with my phone.
A friend used their phone once in the rain and a coupe of months later after a nightly recharge the phone would not switch on (it was left on the previous night). The phone prior to this would take a couple of attempts to switch on, but when it was on it did everything fine and the phone hardly ever got switched off - so no real reason to return it for servicing. Servicing reported traces of water and thus invalided the warranty.
To say that we should never take our phone out in the rain is an appalling attitude to a device by it's very nature is meant to be taken with us outside.

fred_up said:
I
To say that we should never take our phone out in the rain is an appalling attitude to a device by it's very nature is meant to be taken with us outside.
Condensation rather than rain is the usual problem for water damage .
Its not waterproof and i would not use mine in the rain full stop .
jje
Click to expand...
Click to collapse

fred_up said:
I have just had this recommendation form Samsung - don't take your phone outside if it is going to rain.
Thankfully there is not a problem with my phone.
A friend used their phone once in the rain and a coupe of months later after a nightly recharge the phone would not switch on (it was left on the previous night). The phone prior to this would take a couple of attempts to switch on, but when it was on it did everything fine and the phone hardly ever got switched off - so no real reason to return it for servicing. Servicing reported traces of water and thus invalided the warranty.
To say that we should never take our phone out in the rain is an appalling attitude to a device by it's very nature is meant to be taken with us outside.
Click to expand...
Click to collapse
My USB port had been playing up for a while and I sent it off to the service centre, it got the exact same diagnosis. I didn't even take it near my bathroom as I was worried about condensation but I do remember changing a song when it was drizzling a couple of times so guess that did it.

Buy a Defy.
It's waterproof...

Although certainly not waterproof, I believe my Otterbox Commuter case helps with water resistance. But yeah, I wouldn't even think of using my phone in the rain. That said though, I have used my phone while it's snowing .. probably similar amount of risk.

I think they meant not to take it out of your pocket or use it in the rain. I doubt they meant leave it at home.
Anyway, like all past phones, my S2 stays sheltered until I'm out if the rain.
Sent from my GT-I9100T

Related

[Q] water damage?

So check this out.... I was using my n1 one evening and dropped it in the jacuzzi. I quickly was able to take it out (within 3-5 seconds) imeditially took the batt cover off, turned the n1 off and dried the phone to the best I could. I let it sit overnight and when I turned it on in the morning it was working fine. I was happy everything in the n1 never worked better. At this point I was using the n1 for about a good 1 to 2 weeks. About a month before I unrooted my N1 to wait for the 2.3 update so Ive been running 2.2.2 stock.Now here comes the fu_ked up part. I did a manual update to 2.3 once it came out cuz the OTA was taken forever. I never rooted my N1 I just did the manual update. All of a sudden the N1 started acting funny once I updated. The app draw would flash, and sparatic un normal things. at this point I'm thinking it has nothing to do with the water incident cuz Ive already have been using my n1 with no problems on 2.2.2 . The problems started oncce I updated. At this point its been about 3 weeks since the water I'm running 2.3.3 and now my N1 freezes I reboot it and It wont get past the google X. I'm pissed, right... So my N1 is not rooted its been 3 weeks since the water I'm thinking its cuz 2.3.3. So I call HTC I let them no whats going on and they tell me to send in the N1. They get back to me today pretty quick, But its bad news they tell me its water damage and its gonna be 196.00 to fix. I never told them about the water damage cuz I dont think it has anything to do with it, the N1 worked for 3 weeks before this happen. All of a sudden it freezes after the update, I dont think so. At this point I dont know what to do. Oh one more thing, The N1 powers on and I can also hold the power and the track ball and go to that white screen with the androids. If the Phone had water damage wouldnt it not power up at all. This is a software issue. Any ideas ?
Sounds like water damage - just that it sometimes takes a while to take effect, especially if you just left it for 1 day to dry (when should really be several, if it fell into a jacuzzi.. and in a rice bowl at that).
But like you said, HTC doesn't have to know - you can only hope internal indicators don't show it up as water damage.
They have water damage indicators in the phone, plus - believe me, it's very easily determined. As one who once had a BT headset in the washing machine, and repaired it afterwards by myself - there's a build-up of salt around the power conductors on the board (and that includes all metal pins).
When they have warranty repair, they specifically state that they check for all the signs of out-of-warranty damage, and when such signs are present - they have a right to charge for them. And since they know that the phone has been damaged by water, even if it didn't show immediately, they can charge you.

Water damaged phone.. Help :(

UPDATE: The phone is magically fixed!
Hey guys!
So i was at a party 2 nights ago, and I lost my S2. I finally found it in the morning, it had been outside all night, and then I realised that it had been raining heavily.
I took the battery, sim card and micro sd card out and placed the phone somewhere warm and let it dry for about a day and a half. I plugged it in earlier, and it started charging fine, and then I turned the phone on.
It booted up. The hardware buttons are working fine, and the touch buttons below the screen also work, but the screen is completely unresponsive
EDIT: Just as I posted this, i got signal, so only problem i can see is the touch-screen
Is there anything I can do, or is this phone screwed?
I cant remember if I have Vodafone's insurance or not, I'm praying to god I do :/
Put it in a bag of rice and let it dry out even more
Look this thread:
http://forum.xda-developers.com/showthread.php?t=1128594
You'll find some tips that might be useful
danstah said:
Put it in a bag of rice and let it dry out even more
Click to expand...
Click to collapse
I was gonna say.... put it in rice. Should dry up faster
Had good result with silicate packets (the little bags in shoeboxes and many electrical goods) and rice. But let everything dry for days and don't reassemble - left my old PMP for 5 days after a toilet swim, still working. Smells great too. Honest.
Thanks for the replies guys. I've now put the phone in a bag of rice so I guess I just have to wait and see.
Lol keep us updated!
The problem could by the fact that the digitizer on capacitive screens are very sensitive, it sounds as if that may have been damaged.l I would think that the only thing you can do is to replace the touch screen, because it is gorilla glass and the fact the entire phone would need dismantling, If it isn't insured I would expect it wouldn't be cheap to get replaced. But you should be thankful that you entire phone didn't die, I mean you were quite lucky there. I broke my old hero by leaving it out side for 5-10 min whilst it was raining.
Bad news guys, its still not working.
Cant believe I let this happen, I need some trousers with tighter pockets for this damn phone! (and perhaps not carry it with me when I'm drinking haha)
Luckily its covered under my home insurance.
Do I get a new one or get it repaired?
Edit: Its also bloody ironic that I had just put a pattern unlock screen on my phone, so now I cant back up the contents because its locked! Is there any way to get round this? Or external ways to control the phone so I can get into it?
Cheers
There's insurance that covers phone water damage?
Hazlynch, you really need to keep it much, much longer than one day in the rice.
Trust me, apart from my aforementioned toilet episode, I've also lost phones and PMPs in the snow - all have worked again, but the shortest dessicating time was 3 days.
One day is simply not enough - not saying 100% it'll work after 5 days, but 100% certain it won't after one.
For the record, lost my Cowon S9 (OLED touchscreen) in a snowdrift - 5 days dessicating and worked - still going strong.
Ah right thanks for that info! From what I heard about the digitizer being sensitive I'm not very hopeful, but it wont harm to leave it in the rice longer.
I wasn't with my S9 either, but it surprised me, especially also being a touchscreen device too.
Remember to disassemble as much as you can from the phone - all cards and battery out but also in the box/bag - you need to expose as much surface area as possible of the device to the dessicant.
Try my silicate bag tip posted earlier too!
Let us know wha'ppen?
Ready to give it a try? How's it looking/feeling?
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
hazlynch said:
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
Click to expand...
Click to collapse
Shame - not optimistic.. A couple more days won't hurt if you have the patience!
Yeah, I wont be able to get anything done about the insurance stuff for a few days anyway, so I'll leave it in there for longer. Starting to miss it now! Haha.
Oh and thanks again for everyone's help on this!
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
hazlynch said:
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
Click to expand...
Click to collapse
This has me worried haha. My SGS2 has recently took a bit of a bath as well. The phone worked perfectly fine after sitting off overnight drying out. However after about 3 days it started random hang up and shut offs. I sent it in to a repair center a week ago and i am just hoping for the best. I dont have high hopes that they will replace it as it was water damage but i suppose its worth a shot for a $600 phone.
If they dont replace/repair it i will be taking it apart and cleaning it in hopes that i can make it work.
Here is my old sgs2 after a dip in the ocean. No insurance either. What you guys think?
Sent from my GT-I9100 using XDA Premium App

Samsung Warranty

I have just had this recommendation form Samsung - don't take your phone outside if it is going to rain.
Thankfully there is not a problem with my phone.
A friend used their phone once in the rain and a coupe of months later after a nightly recharge the phone would not switch on (it was left on the previous night). The phone prior to this would take a couple of attempts to switch on, but when it was on it did everything fine and the phone hardly ever got switched off - so no real reason to return it for servicing. Servicing reported traces of water and thus invalided the warranty.
To say that we should never take our phone out in the rain is an appalling attitude to a device by it's very nature is meant to be taken with us outside.

[Q] To claim or not to claim? S5 mysteriously survives dive into bubbly bucket.

Hi Everyone
I'd like to start off by apologizing that my first post is a question - as the welcome message so nicely encouraged helpful posts I promise I do have skills (not related to my question though, only software) & in future, when I have time, will hopefully manage to post something helpful. You can have a good lol at the stupid situation I've gotten myself into though.
I've looked over the internet for days but can't seem to find anyone in the exact same situation as myself... In a way I am extremely lucky but kinda not because now I've been left with a dilemma.
I have a Galaxy S5 and lo & behold it fell off the arm of the chair into a bucket of water (sadly not just any water but containing thoroughly diluted Fairy washing up liquid) which I was using to clean the floor an hour earlier. (Bucket placement fail. Rest assured I now always remove the bucket to the bathroom straight after cleaning.) It was submerged for ~2 seconds, was turned on at the time and when removed it was in the process of shutting itself down. Stupidly, my first instinct was to turn it back on (I know it's actually irrelevant but I was pretty uneducated on water damage before this happened so I thought if it came back on it was a good sign.) It began booting up normally but my second instinct was arguably more intelligent and I turned it back off again.
I went off to dissassemble it & just as I was thinking about how lucky it was that the S5 was water resistant I suddenly noticed a gap where the battery cover had come away (probably from the impact of hitting the bottom of the bucket - it fell bottom first and it was very shallow - still deeper than a phone.) That sucked. On removing it it was painfully obvious that water had got into it - everywhere - the water indicator behind the battery is so red it's half fallen off. So at this point I just consigned myself to claiming on my insurance (it is covered for this situation thankfully but there's an excess) and left it in pieces for a few minutes. I really stupidly turned it on again - just to check (please don't tell me off, I totally admit at this point I hadn't read on google this was a bad thing to do) - and the display did not work at this point, it constantly vibrated until I removed the battery again but I was erroneously relieved that it had powered on.
Remembering I had an emergency wet electronics pack - a rich name for a plastic bag with 2 big packets of silica gel in it - I thought I might as well try it (although I really did think there was no hope at this point.) I left it - and the battery - in the packet overnight and tried again in the morning - still no display (vibrating had stopped =)) I returned it to the emergency packet where I pretty much forgot about it for 3-4 days booting up my old S3 mini to use in the meantime. (Pay as you go so I still couldn't ring the 25p a minute insurance line.)
I was just about to pop to a relatives to use the house phone to make my claim when I thought I'd give it the S5 one last shot, not expecting anything, I pressed the power button & realised it wouldn't power on at all, so I wiped it with alcohol (having finally googled my problem... the cleaning kind, not the drinking kind), dried that off, plugged it in and lo & behold - again - it appears to work perfectly. This, ironically, is the crux of the problem.
I've read the insurance T& Cs over and over and whilst it covers water damage it says, in a totally unrelated section, that it doesn't cover damage that does not prevent the normal functioning of the device.
So I started googling some more. I read that water damaged devices may have some problems (namedly with the screen, audio or signal) yet I have none of these. I am ridiculously paranoid that every bit of lag is water damage but then again I have a lot of apps installed *naughty* so it's probably not... and tbh it does perform pretty well (my nonwater damaged laptop is lagging as I type & the S3 mini performs worse.) I also read that water-damaged devices frequently appear to work then give up the ghost within a few days of drowning - this also didn't happen. Aside from the indicator being red (and possibly soap residue inside knowing my luck) it's working. So, because of the fairly large excess I haven't reported it yet (there is no time limit on when you report the damage on my cover, I assume this is because most people want their phone replaced sooner rather than later.).
Soooo... phone is still working what I think is fine. Battery life sucks but tbf I think that's the case with all the droids I've had, if it did actually become a problem it's likely fixably by replacing the battery anyway. What I want to know is do I ring the insurance people anyway? There's no T & Cs regarding time of accident or when it breaks la de da but the clause that's worrying me is that the phone has to not be functioning normally. I don't want them saying "you can't have a new phone because it still works" and then snidily cancelling my insurance the next day because they know there is a heightenend future risk of breakdown. Or is water damage so bad that they will replace it anyway regardless of whether it's showing any signs of damage yet? I just want to know what the typical approach to that is.
I'd also like to know, based on the high-level of detail I've provided on what occured post-plunge - what are the odds & likely timescales of future breakdown? Is most the damage likely to have been done by now or is it still likely to turn into a brick at any second? If problems emerge are they likely to appear gradually or suddenly? It has been 4 weeks since the incident. I think I can safely rely on it day to day at this point but do you think it could last another 4 weeks? 4 months?
I guess I could dunk it again just to be sure it breaks :angel: but that seems like such a waste, both of the phone & the excess money... and not to mention stupid if there were any problems with the claims process or the new phone...
Thank you very much, Im really not much of an expert on what water does to phones. Especially not fairy liquid.
Many thanks
AngelzEye
TL;DR = Dunked S5 in water, waterproof cover failed on impact, did turn it back on whilst wet *idiot*, left it in emergency wet electronics pack for 3-4 days, works perfectly, insured for water damage but there's a clause that says damage that doesn't affect the normal functioning isn't covered - I'm guessing their talking about minor cracks here but does it apply to me? . What the hell do I do?? Should I break it properly and claim because the future risk of problems is so great, do I just wait it out and claim only if problems happen, will I get a replacement if i ring the insurance or will they refuse to replace it cos it still works and threaten my future cover.

A friendly warning about the waterproofness of the Z3C

Hi guys,
These forums has helped me a lot so here I am trying to give something back. So here's what happened.
I have just received my Z3C from the Sony service centre as the waterproofness of this phone is sadly, not that reliable. I went swimming in a river with this phone while taking pictures and shooting videos, and the next thing I know. Bam, the screen goes dark and the phone was dead. I did not submerge it for a long period of time either. I took underwater videos for around 2-3 minutes and I resurface it again. It worked flawlessly for the first 2 videos but the third time is really not the charm. I thought the battery was dead at first but later that night when i tried to charge it, i saw water vapours inside the lens and that was when I realised the horror that I am in.
I did secure the two flaps many times before diving into the water so its not an issue of carelessness. The incident also happened after 1 and a half months after I owned the phone so I don't think the integrity of the rubber flaps would have been compromised by constant opening and closing for charging by then. If it is, then it is another thing that we should be worried about.
What I think happened was the current in the river (although not strong) might have had an effect on the integrity of the rubber flaps and caused the leak. I have submerged my Z3C in the bath tub a couple of times before and it was fine. However, the currents of the river might not be that forgiving towards the phone. THEREFORE, I urge caution towards my fellow Z3C users when taking it towards watery places as you might taste the same tears of disappointment just as I had.
Don't get me wrong, the phone is awesome, and I still love it very much, but lets just say that I will not be putting it even near a glass of water next time around. Hope this post can help save a few people from suffering the same fate as I am in the future.
Thank You.
Curious if you're going to make a warranty claim. The waterproof feature is a Catch-22: there's no way to substantiate the user's claim that the flaps were all properly sealed, so Sony will say that water intrusion was due to carelessness.
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
This is just bad luck. You have a faulty unit. Mine is working fine after some movies into the pool, soda spilled all over it, etc. Thanks for the friendly warning
waterPOOF
A friendly reminder:
Just don't use the phone on any type of water, though it can survive on the rain but as far as i concern, i don't trust the waterproof/water resist of xperia. Don't also use water to cooloff your phone if it overheats. Remove any protective case and cool it down for a minute.
For more protection, you can look for a waterproof pouch with double zip lock if you want to use the phone in watery place. I always use that kind of pouch and i can still shoot nice photos.
Some Info regarding Waterproof and Water Resistant [HERE]
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
kentaurest said:
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
Click to expand...
Click to collapse
Oh wow, to think that someone had actually suffered the same fate as I am. For the warranty claim, I did sent it back for repairs but after I got back, it just came back with more problems. As a result I had to send and resend the phone for a total of 3 times. In the end, I also requested a new phone and they did agree to it (After countless phone calls and arguments). However, the overall process took me over 4 months (no kidding) and god knows how I feel during that time. Not every country's Sony service centre was excellent and mine was particularly bad. Still, I'm glad you could get a new one for your troubles as well .
People,
I have an old z3c, second hand, with back cover replaced by my self and a shabby flap.
Trust me, I am a perfect unconscious without care for his own things.
This to say that I'm used to clean my phone under tap water, and during these holidays, I make some videos under river and waterfall, and also a lot of photo and video under the sea!
Yes, I'm unconscious and luky, but just to say that not all z3c are defective in waterproof
When a phone or anything says ''water proof'' to me that means ''Slightly better than water resistant''
I dont ever intend to submerge my Z3C in water. To me it just adds a little bit of peace of mind when it comes to spills or accidental submersion and a quick pull out of water.
thobi3 said:
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
Click to expand...
Click to collapse
Why wash it every week? haha..
I also met this problem last week. It was not really water-proof.
I only washed it for 30 seconds and the screen went dead. I send it to the support to repair it, after they check it they found it is impossible to repair. Hopeful they send me a new one back. I swear this time I will never trust its water proof.
One thing i have noticed about the seals under the flaps. They need to be carefully cleaned BEFORE you close up the flap. Not a problem for the one over the SIM card as its rare to open this.
Major issue i think for the one over the USB port. I have usually found that after opening there are "bits" in there where they can interfere with the seal. They accumulate on the phone and case in normal use, and then drop in when you open the flap.
I use a magnetic charger and really only use the USB for large file transfers from or to the PC, and under my PC screen i have a good quality paintbrush and i check to make sure no hairs get left behind.
The seal just slides in much like a lot of "tough" cameras. Pressing the flap in hard makes no difference. The seal and mating surface must be clean and smooth.
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Wew
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway:
Just use your phone... :good:
Click to expand...
Click to collapse
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Wew...
Gh0stzer0 said:
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Click to expand...
Click to collapse
Well my point is that there are many threads (not countless... ) about this phone not being waterproof and that is just WRONG!
This phone is build to be waterproof, it is commercialized to be waterproof (and yes!!! when Sony focuses that much on how you can use this phone under water then you should also expect the phone to actually be waterproof...) and it is sold to be waterproof...
As long as the flaps are closed properly it is waterproof!
Every post about the phone not being waterproof is a warranty issue because it's a faulty unit.
It's very nice of you to come with this friendly warning but it's almost the same as saying to people, that they should not drive around on their bicycle because they might risk to get a puncture...
So far my phone has been under water many times - also in rivers with strong water - and there hasn't been any problems what so ever and if it should ever come to the day, that my phone breaks due to this usage then it will be a warranty issue because the phone is supposed to be waterproof... :good:
As long as the flaps are closed properly it is waterproof!
Click to expand...
Click to collapse
The problem is imo in the rear glass or screen sealing which starts leaking over time.
Markers under the flaps were white when my phone died after washing under the tap.
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Click to expand...
Click to collapse
Well, so much for SONY standing behind the waterproof claim:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This is technically the right thing for Sony to do, but it sure is complete BS that they wait until after they sell millions of these under false pretenses.
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
Foxhunter123 said:
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
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Click to collapse
I agree, but the tech site is doing what Sony isn't, and that's being transparent with this new info. Song is basically making changes to its warranty and support policy without informing the customer. If something does happen to our phones, then Sony will say it's not covered because of this fine print.
If HTC ever makes another compact flagship, Sony would lose me as a customer.
Sent from my D5803 using XDA Free mobile app
well, add me to the list of people who lost their phone to water damage.
I made the pressure test before entering in a small lake and it all looked alright. after taking some pictures the screen started switching itself on and off.. I immediately switched the phone off, took out the memory and sim cards, left the flaps open and put in in a dry place. Once I got home I put it in a bowl of rice (which is supposed to absorb the remaining humidity) but after a night it still wouldn't switch on.
I have used the phone under water on several occasions before, so it's not that it was faulty from the beginning. What I noticed is that on the inside of the flaps there is a small rubber sealing, which came off almost by itself when I opened the flap to get the water out.. I guess that could be the issue.
Farewell to the z3c forums, I won't spend another 400 bucks on a z3c so for the time being, I'll revert my old s4 mini..

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