[Q] cant update my a500 from 3.1 - Acer Iconia A500

Hi. i get my acer today and when i launched device new update came up (350mb) so i started downloading it. when it downloaded about 60-70 % of all it disappeared. i was trying few times, i even change ip to static and it doesnt help, can you give me any advice ?

I read somewhere in here or one of other Acer Forums for the update or one of the updates to work is to be sure and not let the unit go to sleep. In other words, tap or ensure the screen stays up and not go to sleep mode during the downloading of the update. I am sure there are others that will jump in to correct to add to this. Hope this helps....

that might be true i will try to keep it active and let you know, thanks

nope it doesnt help :-( im getting tired of this, do you guys have any other idea?
i think updates have time limit, any idea how to turn them off ? becouse i hve only 512kb/s and 350mb is downloading about one and half hour

Funny question, but why stay stock? I would root it, then install acer recovery and flash to 3.2.1 stock rooted (if stability is what your worried about) or flash to flexstriker or something else

Related

Wondering if the leaked ROM is really final...

Hi all,
it has been now nearly two weeks since the rom update leaked, and still so sign of an official update on htc website.
I'm wondering if this was really the final rom version, if so i don't know why htc would wait another two weeks after the leak.
I heard that somebody got that rom from an ftp server which is used by htc to upload data before it gets released. In this case two weeks seems also way too long for a deployment.
Are there any signs of the official release? I'm curious to see whether there are any last minute changes done.
well it could do with both orange and tmobile (in the uk) need to add there custom rubbish to there phones?
I read about major improvements in speed.
BUT - I also read about weather DB issues, WiFi issues, a.o problems.
So, I am definitely going to stay put, until an official release.
I am not going to waste time on reinstalling software etc, by flashing something "maybe-this-is-a-rom-very-close-to-the-final-one"!
yeah of course the carrier updates will take more time, but im talking about the htc update for unbranded devices.
since i made the ruu update i can confirm speed updates (but not huge difference), and i can confirm that more often the browser seems to have issues when going online via wlan. connection is there, signal is there, but the browser cant open pages.
and my device actually freezed two times, i couldnt make softreset and had to take the battery out. annoying.
but overall im satisfied with the performance optimization, still i will make another update as soon as the official rom is out..
and another minor thing: updating weather information manually will result in three updates. the app will update the weather data three times in a row, even though you only pressed update once,
I've had none of those problems, just checked the weather and it seems to update just once. I did have to pull the battery a couple of times BEFORE installing this new ROM when my phone totally locked though.
two weeks?? that's wrong.
The user who uploaded it, __htc__, leaked 2.73 on the 3rd of September....5 days ago.
they release to the ftp, this allows the repair centres, factory and call centres to get it, and then they release it on the website.
yes it is the final version.
if you want it, download it now, or dont. it's up to you, but yes this is the final release and it will be up soon.
rom t-mobile
@rhedgehog hi mate this might be silly but will this update work on locked t-mobile or willi have to root said device?
ps dont slap me to hard if its been asked before lol
rhedgehog said:
two weeks?? that's wrong.
The user who uploaded it, __htc__, leaked 2.73 on the 3rd of September....5 days ago.
they release to the ftp, this allows the repair centres, factory and call centres to get it, and then they release it on the website.
yes it is the final version.
if you want it, download it now, or dont. it's up to you, but yes this is the final release and it will be up soon.
Click to expand...
Click to collapse
yeah two weeks was maybe too much. I was hoping this is not final since i have some new issues since i made the ruu update:
- peep widget updates only every 30th try. I'm trying to update the tweets and it doesn't work for about 20 times, and then somehow it works after many more tries. When i open peep app i get an error message that the service is not reachable.
- wifi has problems. many times it seems the connection is dead, when technically everything is ok.
- freezes (but i installed about 40 apps, maybe this was too much...)
- keyboard has sometimes lags. i never had ANY lags inputting text before the update.
- more force closes by 3rd party apps.
- touchflo force closes seem to occur more often also (but i had them before too so this might be the same).
- freezes when the device is in sleep mode. I was at a meeting, not doin anything with the device. Then i wanted to check the time and the display didn't power on. So the device freezed during some background process by android or any 3rd party app. I never had this problem before the update.
the good:
- yes its faster (homescreens)
- even the contacts list has LESS stutter, but stutter is still there. IPHONE 3gs is way ahead in this regard. i don't know why other lists on android are completely fluid while the contacts app list is not fluid.
- battery seems to last longer
overall the first impression was VERY good, but is somehow stained by the problems that surface after some usage time...i'm not 100% sure if the speed update was worth it...waiting for android 1.6 update, maybe this sorts some stuff out..
I'm using Modacos 2.0 rom, and I've not encountered a single one of the issues you are reporting here.
Did you wipe before installing the RUU version? If not, I suggest you give it a try. Alternatively, wipe and install Modaco.
Regards,
Dave
locutus-of-borg said:
@rhedgehog hi mate this might be silly but will this update work on locked t-mobile or willi have to root said device?
ps dont slap me to hard if its been asked before lol
Click to expand...
Click to collapse
the RUU update won't work on a branded device. You need root to install the new rom in this case.
foxmeister said:
I'm using Modacos 2.0 rom, and I've not encountered a single one of the issues you are reporting here.
Did you wipe before installing the RUU version? If not, I suggest you give it a try. Alternatively, wipe and install Modaco.
Regards,
Dave
Click to expand...
Click to collapse
hmm i didn't do a wipe. How can you wipe the unrooted phone manually? i thought the RUU update will wipe the phone. It explicitly says so when updating the device that all data is lost. to me this means: your phone will be wiped...
Shahpur.Azizpour said:
hmm i didn't do a wipe. How can you wipe the unrooted phone manually? i thought the RUU update will wipe the phone. It explicitly says so when updating the device that all data is lost. to me this means: your phone will be wiped...
Click to expand...
Click to collapse
Well, Menu->Security->Factory Data Reset should do the job. To be honest though, I'd be more inclined to trust the "standard" Android way of updating your ROM than the HTC RUU process, because, as far as I'm aware, this'll be their first RUU for an Android device.
Regards,
Dave
Interestingly, the second poster here, http://forum.xda-developers.com/showthread.php?t=557628 , indicates that they had a problem with the factory data reset, but a recovery image wipe fixed it. I wonder if this related to your issues?
Even if you don't want to flash the modified recovery image permanently to your phone, you could boot it using fast boot and then wipe.
Regards,
Dave
how does it work? how can i restore a revocery image? isn't this an issue with the latest RUU update, that flashing recovery rom is not possible anymore or am i mixing things up here?
Steps 1 to 5 in this link, http://forum.xda-developers.com/showpost.php?p=4257045 , tell you what you need to do to boot the modified recovery image. Note that this doesn't flash anything to your phone - it just boots off the image you've supplied. You can permanently flash the recovery image later if you wish, but since you took the RUU root, I guess you don't want to put anything "unofficial" on your phone.
I've no idea if you having RUU'd already will prevent this, and I'm not going to RUU my phone to find out, but I doubt you would be stopped booting using fastboot.
Regards,
Dave
okay, thanks for the info!
Modaco wrote on a thread that doing the RUU update will make it nearly impossible to flash a modified recovery image.
I'm going to work with my current setup for some more days. If i see the mentioned problem reoccuring more often, i will proceed with the steps in your post.
or maybe we will see some changes (if not to the rom itself maybe at least the RUU will get an update) with the official rom update.
bye
shahpur
Just searched and you are right, you can't boot the recovery image if you have the new HBOOT from the RUU. However, the situation is not irreversible!
http://android.modaco.com/content/htc-hero-hero-modaco-com/292396/if-you-flashed-the-2-73-ruu-and-got-the-new-hboot/
Regards,
Dave
got an email from HTC yesterday:
"Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
You recently wrote us about an issue that you have encountered with your HTC device.
This update should be available later on this week. Keep an eye on our website.
sorry, was busy working, but it seems you;ve got the answers...
i;ve not had any problems that you have had either with those apps. mine is so much better it's ridiculous. but then i wiped first and again afterwards just to make sure.
Lars8000 said:
got an email from HTC yesterday:
"Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
You recently wrote us about an issue that you have encountered with your HTC device.
This update should be available later on this week. Keep an eye on our website.
Click to expand...
Click to collapse
Wow cant wait for tht, but 2bh I wud like T-mob to release their update as well at the same time as I am getting the G2 Touch on friday.

Accelerometer not working

Hi all, I was wondering if you could help with an annoying issue I'm having.
I made a big mistake by updating to an ICS Rom, it worked fine apart from the accelerometer which stopped 100%. I did a backup, but system crashed and that's the end of that backup
1: I've since downgraded to Honey Comb Acer_A500_7.14.14_COM_GEN1, but Accelerometer still won't work, I don't know why, is there some fix or file to replace or anything like that.
2: Second question, because I updated to ICS the boot loader got updated also, is there a way to revert the boot loader back to the original so the end product would be a 100% original
This is a 16GB UK version of the A500, so any help would really be grateful. Even if I can get both the boot loader and OS to original I can then send it off to Acer for repair.
Kindest Regards to all
Garret
Man, I don't have an Acer iconia, but I have a Samsung galaxy player 5.0 and I just experienced the same issue after trying an ICS ROM.
When I searched for a way to solve my problem, I've seen many many users (increasingly, indeed) with the same kind of problem. It's hard to think that so many users are having accelerometer hardware fail. I believe it's not physical problem, mostly because this kind of issue happens after ppl try modding their phones/tabs or changing roms. I've seen some users talking about removing a sensorfile yamaha.cfg and trying to reboot the device. That didn't solve my problem, or executing:
"sensorcalibutil_yamaha"
It is under /system/bin/, you can see that with root explore.
Unfortunately, didn't work for me. Hope it works for you.
Best regards.
Thanks for your reply, I found a way of down grading the bootloader and OS to 3.0.2 which fixed it, then updated the odds to the latest and back working 100%.
Hello, same issue for me, accelerometer doesn't work anymore! I had yesterday the official ICS fota. Is there a patch somewhere for this problem?
after official Acer ICS update - Accelerometer quit?
My A500 pad just quit doing auto-rotate just about 30 mins after I applied the "official" ICS update to my device. I haven't done anything different, I did lock the pad into portrait to read some stuff, but unlocked it (manual switch) and it was fine then all of a sudden - it stopped rotating between portrait and landscape. The switch now has no effect on it. Of course there's not a setting to change the rotation either. Argh? I was so excited to get ICS - not this goofs on me? I see quite a lot of posts about people who experience this from hacking around on their tablet or phone - I haven't hacked on this one at all - its the "official" stuff... Reset didn't help.
bthorsberg said:
My A500 pad just quit doing auto-rotate just about 30 mins after I applied the "official" ICS update to my device. I haven't done anything different, I did lock the pad into portrait to read some stuff, but unlocked it (manual switch) and it was fine then all of a sudden - it stopped rotating between portrait and landscape. The switch now has no effect on it. Of course there's not a setting to change the rotation either. Argh? I was so excited to get ICS - not this goofs on me? I see quite a lot of posts about people who experience this from hacking around on their tablet or phone - I haven't hacked on this one at all - its the "official" stuff... Reset didn't help.
Click to expand...
Click to collapse
This is the same issue I have on the leak version.
Sent from my PC36100 using XDA
gbyrne2011 said:
Thanks for your reply, I found a way of down grading the bootloader and OS to 3.0.2 which fixed it, then updated the odds to the latest and back working 100%.
Click to expand...
Click to collapse
I need to do the exact same thing. Could you please let me know what you did to start all over and get all the OTAs?
Thanks!
One could conjecture that if the accelerometer is stuffed, so would the orientation detection be.
Cause and effect?
Z.
Sent from my A501 using Tapatalk 2
Same here but a reboot cured it.
anyone find a fix for this ? im on the official with no root ics update and mine has also stopped auto rotating.
What did you use to do the downgrade back to 3.0.2?
gr8buddha said:
anyone find a fix for this ? im on the official with no root ics update and mine has also stopped auto rotating.
Click to expand...
Click to collapse
The only solution I found so far is keepin rebooting, eventually at some point accelerometer starts to work.
Best regards.
Sent from my GT-I9000 using XDA
If any off you had a leak and altered boot loader prior to install, it may have caused that. You should have had a 2 step optimizing process in the update, when I tested it on a leaked/flashed back version the bootloader was wrogn and that issue resulted. The stock had no issue and went through the full hardware optimizing process.
Also you shoudl have applied the market place update first, it has a pre fix to prepare it for patching.
Hey guys, i also have the same issue with accelerometer. I downgraded the a500 to Honeycomb and it fixed now.
I followed this guide: http://forum.xda-developers.com/showthread.php?t=1516012
Rollback OS + Bootloader back to Rooted HC 3.2.1
Use this to Rollback OS + Bootloader back to Rooted HC 3.2.1
WARNING EXTREMELY DANGEROUS | YMMV | WARNING EXTREMELY DANGEROUS
http://forum.xda-developers.com/showthread.php?t=1516012
WARNING EXTREMELY DANGEROUS | YMMV | WARNING EXTREMELY DANGEROUS
the guides to rollback posted above can be used on an official pad , with no hack or root stuffs ?
No, it rolls you back to rooted 3.2.1. with stock bootloader. Once ur back, you can load your official 3.2 rom on an SD, use Pwr + Volume down to update to it. Then OTA to ICS.
Just saw a guy posted a system of methods to completely wipe all the system files (not just most) and clean install ICS which supposedly fixes the accelerometer problem.
Accelerometer / ICS
I sent my tab back to Acer for repair, they say they replaced the "motherboard" and it did work fine on stock ICS as returned for a while. Periodically it would stick in orientation and not auto-rotate, but a power cycle with a few minutes in between seemed to always bring it back ok. NOW - nothing I do brings it back - its working the very same way it was when it originally experienced this issue. I don't want to send this slab back to Acer every couple of months and deal with setting it back up when they ship it to me a week or so later. This is rediculous or am I just being picky?
Anyhow - How bout a reference or link for the info on downgrading, wiping ICS and re-installing from scratch as mentioned above? That would be helpful if I knew where to look.
UPDATE: This morning, based on another post about finding errors in the bootlog, I downloaded the bootlog capture app, ran it, and poof - the auto-rotate function came back to life - like magic. I'm sure it was NOT the app, but rather the fact that I had powered down the unit and let it sit all night long without touching it or powering it on/off, etc. so at least for now, I won't be sending it back to Acer for Warranty repair (AGAIN). BUT I might be listing it rather quickly on ebay and shopping for another tab that doesn't have this issue....
I have had this issue and normally a power cycle fixes it. I did have one time where it did not but I found an article that said to do a hard reset. You do this with a paper clip pushed into the very small hole. I did not lose any data.
Marc
Sent from my A500 using xda app-developers app
take a look at this. It work for me.
http://androidforums.com/acer-iconi...veral-a500-ics-related-symptoms-problems.html........
delete the last dots.

[Q] Problems after official ICS update- need help on rooting and else

Hi everybody, first of all sorry for my english.
I bought an A500 on ebay a couple of weeks ago, OS was 3.2 factory, I was thinking about trying to gain root permissions and maybe install a custom rom but tablet seems to work ok and I decided to wait for official ICS release, which arrived yesterday.
After the upgrade I noticed, as others did, strange behavior of wifi connection (strong to leak) and I cannot add any widget on home screen (keeping tapped shows only choices for changing theme).
At this point I guess it would be wise to try and install a custom rom, but I’m not confident and I really need help from the start.
I understood I need root permissions, but to gain them I have to downgrade.
Can anybody please tell me what to do, using dumb-proof terms ?
Many many thanks in advance.
update: i tried to downgrade to android 3, i think i bricked it ...
after the update i get a red error "Boot verified failed" .....
Probably wont help much now that you've bricked it, but to add a widget you need to be in the app menu and switch to the widget tab. And you should try looking at the wifi settings for default action when sleeping. For some reason, mine changed to always disconnect from wifi after turning off.
many thanks for your answer

help please! my tab's wifi wont stast! [error]

hello xdadev,
i really need your help. I am a newbie in android world [just purchased my first android device] last month [samsung galaxy tab p6800]. since then, i was really excited to explore android world and its features where I was led to this site.
now, heres my problem: just this afternoon, at first, i used my wifi to access a shopping mall internet connection. but minutes after turning my wifi off, when i turned it on again to connect to another network, i was surprised that it wont start and when i open the settings menu, under it says error. im really worried.
had my unit restored to factory settings but still no changes. Rooted my galaxy tab but today, i unrooted it thinking that the rooting caused the trouble.
im also hoping to update my tab to ICS but with this problem, im really stuck! i dont know how to access my apps in the appstore.
is this a firmware error or a hardware problem? please help me. my tab helps me a lot.
thanks in advance. im willing to add some details if you could help me.:crying:
try to go back to the mall where it 1st connected, if it still doesn't connect, then use your warranty and ask for replacement.
7.7 is notorious for being a bit choosy when it comes to wifi, sometimes, it just stuck with "obtaining IP address" then will revert back to scanning.
I also encountered your error before, but I just simply turn the wifi on and off again
before going back to your retailer, try to totally deplete the battery first (it's like removing the battery) then charge your unit and try to connect again
good luck
the last thing i could remember was busybox got updated but failed to install. is there any possibility that the failure caused the problem?
nope
biopsin said:
nope
Click to expand...
Click to collapse
Ah, sorry, busybox could, and may very likely be the culprit! An older version did just that to my (I have the 6810), and a number of others, tabs.
This was for Stericson's version 8.0 and here was his reply to my email:
Sadly you fell prey to a bug that was in Version 8.0 of my installer. I fixed it in 8.1, but it seems many still got the bugged version.
To fix the issue, you need to reflash your current rom. You do not need to wipe or clear any data.
You can also look in this thread: http://forum.xda-developers.com/showthread.php?t=1691410&page=2
It has an update method that should fix your issues.
Again, I apologize for this error
Please let me know if you need anything else from me.
I did just that and reflashed my rom using Odin and then re-rooted. I haven't, since, re-installed Stericson's busybox although later versions supposedly fixed the problem. I see there has just been another update in the Play store.
Damn I got the same error today, also after a lot of updates came trough.
Still working on fixing it. Will restore backup first after full wipe..
EDIT : Ok just went to recovery via power+volume up , factory reset, a nandroid restore and wifi working again.
Phew.
Ah! Got my tab working again. Thanks guys for the link and comments. The (update. Zip), did fix the issue. Busybox related bug. Starting to re download my apps again since I got my tab data wiped. :-(
Sent from my GT-P6800 using xda app-developers app
Not rooting my phone as of now. Will wait for the ICS first before rooting again. Tab is fully working already.
Sent from my GT-P6800 using xda app-developers app

[Q] Problem with WIFI, freeze and reboot after time of sleep (Also in secure mode)

Hi, I never root my phone or flash a custom ROM.
The problems was started when I flashed a new ROM from sammobile of another country, my phone comes with 4.2 and I flashed a 4.3.
I flashed newer ROM from only Vodafone-Spain (only those really are my official supplier), and then I update ever with Samsung KIES, (no Knox counter)
So, with Andorid 4.3 I had more problems than now with 4.4, now the only problem is with WIFI
I can use normally, with screen ON, the problem is when sleep for a long time (more than 1 hour) when I touch a button I see the unlock screen, but does not seem to work the touch screen, and screen go off after a seconds, if I touch other button the screen don't go on. And then, after aprox 30s it reboot itself, and show a window telling that the Process System is not responding, do you want to close?, and two buttons, close or wait.
I tried to start my phone in Secure Mode and I have the same problem, so it is not an app, it is the ROM.
I do at least 2 Factory Reset, but the problem is still there.
I think it is a software problem and not a hardware problem, because the problem start when I update to Android 4.3
I tried the trick WIFI Power save Mode OFF (on dialer, *#0011# -> WIFI -> Power save mode OFF) and never reboot automatically, so the problem I think it is with this power save mode. But if I turn off, when WIFI is ON, the battery drain fast.
In the samsung shop they tell me that first will format my phone to see if the problem solve and try for a time, if not solve, then I have to send by mail... and I will not send it because I know the time it will take to repair it is about 1-2 months and I need the phone for my work.
So is there another solution or something to try?
Napalm Candy said:
So is there another solution or something to try?
Click to expand...
Click to collapse
Try reflashing the Firmware once again mate and Here you can follow the tutorial from here
Repulsa said:
Try reflashing the Firmware once again mate and Here you can follow the tutorial from here
Click to expand...
Click to collapse
Since the first ROM (4.2) I flashed 3 or 4 ROMs from SamMobile, so I am not very optimistic. But I don't lost nothing, I will try it
I flash again the ROM, and after 2 days testing, the problem is still there.
Any other thing to try before send to samsung?
Please, give me another idea to try. I really have a problem with WIFI
This is how Wifi (some times) drain my battery when are not connected to a network. But the problem is worst when is connected, because it freeze and reboot.
Hello! You could fix the problem? I took suffering the same problem as your months, and I have not been solved, I'm for kicking the **** mobile! As may give so many problems with the wifi?
regards
manguila said:
Hello! You could fix the problem? I took suffering the same problem as your months, and I have not been solved, I'm for kicking the **** mobile! As may give so many problems with the wifi?
regards
Click to expand...
Click to collapse
Yes I solve. So.. I don't solve it, it solve it self. One day I saw that I don't had wifi connection, then I saw that I don't any WIFI names stored, all was erased automatically, I don't know how.
But the result it, I don't have anymore a freeze or a reboot because wifi. ALL, absolute ALL run fine now. I had a lot of WIFI names stored, about 30-50, maybe this was the problem, a conflict with some of these names, but I'm not sure
No one update, reflash, factory reset, or start in safe mode was solve any problem, the problem solve it self... very strange.
If you try a factory reset, then don't restore all your mobile config. Try to install all apps manually, one by one. I ever restored my backuped config, and I think this was the problem.
Hope you can solve it
Napalm Candy said:
Yes I solve. So.. I don't solve it, it solve it self. One day I saw that I don't had wifi connection, then I saw that I don't any WIFI names stored, all was erased automatically, I don't know how.
But the result it, I don't have anymore a freeze or a reboot because wifi. ALL, absolute ALL run fine now. I had a lot of WIFI names stored, about 30-50, maybe this was the problem, a conflict with some of these names, but I'm not sure
No one update, reflash, factory reset, or start in safe mode was solve any problem, the problem solve it self... very strange.
If you try a factory reset, then don't restore all your mobile config. Try to install all apps manually, one by one. I ever restored my backuped config, and I think this was the problem.
Hope you can solve it
Click to expand...
Click to collapse
Thank you very much for answering so quickly.
Happens to me exactly what you do, but seems to have no solution.
I have tried more than 8 roms, stock or mods, and always fails.
At first I thought it would issue the modem or kernel, but after many tests, I do not ****ing know what is causing the problem.
I'm running out of solutions, anyway thanks for telling your case...
I'm glad that in the end one way or another, you have it fixed.
:good:
manguila said:
Thank you very much for answering so quickly.
Happens to me exactly what you do, but seems to have no solution.
I have tried more than 8 roms, stock or mods, and always fails.
At first I thought it would issue the modem or kernel, but after many tests, I do not ****ing know what is causing the problem.
I'm running out of solutions, anyway thanks for telling your case...
I'm glad that in the end one way or another, you have it fixed.
:good:
Click to expand...
Click to collapse
What happens when you fully wipe, flash a 4.4.2 rom, don't restore anything, not even your google account and don't install any apps.
Lennyz1988 said:
What happens when you fully wipe, flash a 4.4.2 rom, don't restore anything, not even your google account and don't install any apps.
Click to expand...
Click to collapse
Thanks for your interest! The truth is that it is very strange ...
If I remember correctly, already try what you mention me, but I kept going ... It's like at some point something had happened which change roms not seem to solve..
I'm considering installing a rom with 4 files and pit file, but do not know if this will help in something
Let's see if I can come up with the bug because it is becoming a pain in the ass
:good:
I would try what say Lenny1988. So the only change before solution and after solution, was a big crash on WIFi drivers/app/modem (don't sure) it self, and was deleted all my stored wifi access points that I had. It was a problem related to Wifi power save, if I disabled it then I had no reboots/freezes.
So, I would try a factory wipe and DON'T restore anything, and try for a couple days. If work, then you know a way to solve it.
Tell us if it works.
Hello there! I will update with the latest news!
I tried the recommended advice, but no luck...Not seem to affect him leave without restoring.
The only thing that seems to work and keep it running, is to disable wifi power saving system
you know....
Code:
1. Go to your phone dialer
2. Dial *#0011#
3. When you see the "ServiceMode" screen, press the left menu button
4. Select "WiFi"
5. See that "Wifi Power Save Mode" button that is "ON" - well turn it "OFF"
But this way drain your battery much faster,so it does not seem a good solution to the problem.
Curiously, the same phone, some people suffer this problem and others do not....
It may be hardware? or software?
If I find something, I'll note here.
Regards

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