Database Users

Really annoying problem...

Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus

Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.

I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.

Sounds like a defective battery to me...

That's a good idea, better to get a new one.

crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Click to expand...
Click to collapse
switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...

Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.

Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.

[Q]Battery Problem/HD2 shuts down, 100% charged...

My phone has a charge problem, after 5 minutes on the charger, he stops charging (orange light becomes green...). When I try using it without charger, the batter seems to be charged 100%, but after a few minute, he shuts down, sometimes with a warning (of low battery), but mostly the battery still gives 99% and shuts down without warning...
When connected to the charger, no problems occur...
I already tried a soft reset and a hard reset (via buttons and via the settings)
Somebody thinks he knows a solution?

Sounds like a hardware fault either battery or phone its self

I agree, most likely a faulty battery.

thx for the very quick reply... I'm going to send it back. Found a forum where users of the HTC HD (1) had the same problem.

X2 Charging problem

So the phone was really low, at 6% this morning. SO I put it on the wall charger. I saw the icon come up that it was charging and then put the phone down.
A while later I went back to the phone and saw that although the charger was plugged in to the wall and also plugged into the phone, it was NOT charging.
Using the phone I went to my contacts to check a phone number and then it turned off, due to no charge.
I plug it into the wall charger, the USB connected to the computer, as well as the car charger and here is what happens:
The top and bottom of the phone blink red for about 1-3 minutes.
Without pressing anything on the phone it automatically turns itself on, I see the Sony Ericsson boot screen, the Windows boot screen then my SPB Mobil Shell screen for about a second and then it turns off again showing and the blinking red light for about 1-3 minutes and then it starts the process all over again.
I think that a setting for Backlight/Power management was changed. As setting similar to "Only charge with usb", or "only charge when connected with ActiveSync" or somthing like that.
The problem is that I turned off the Active sync on the phone in order to conserve battery power so that I could look up the phone number from my contacts. And after I did that the phone shut off and I cannot change it, because it will not charge.
I do not have a different, charged, battery to try and do not think that I can find one easily.
Any suggestions?

Now when I see that the phone is re-booting(I see the SE logo), I use the stylus to to soft reset. It is obvious that there is some type of charge happening before it re-boots, , otherwise it would not re-boot. SO my theory is that by doing a soft rest between restarts, the battery will gain more of a charge each time. And possibly have enough of a charge so that I can go into my settings and see the backlight/ power settings have been changed.

So I took a battery from my old SE 902 phone and rigged it to work with my X2.
It booted up just fine. I was able to get into the menu for power settings. Nothig was changed however I did check the box "do not charge when connected to the computer" backed out of that screen and then went back into the screen and unchecked the box.
I powered down the phone and the screen went to the default charging battery meter.
I then put the proper battery in the phone and it was still blinking red. I saw it blink green for a few seconds, then I felt it vibrate, and then I saw the green battery meter. But after a few seconds it went back to blinking red and I could not see the battery meter again.
This seems to be happening intermittenly. As of right now there is a green blinking light and I see a dimmed battery meter.
Hopefully it will be fine, we shall see.

So it was charging for a while and now has stopped. I see the battery meeter, but there is no green bar moving up. and the light has stopped blinking.
I unplugged the usb and I still see the battery meter with no green bar moving. Installed the back cover and plugged the usb back in.
Now it is back to the red blinking again. . . ? ? ? ? ?

I think that it is a battery issue.
CAn anyone suggest why a battery would all of a sudden stop working?

Just ordered a new battery. $70.00!!! Ouch!!!
It does come with a battery charger for use with a Mini USB, but still, $70.00 is a lot of money!!
I will update with the results after i charge it up.

I got the new battery and put it into the charger. As I mentioned in an earlier post the new battery came with a separate charger for use with a mini usb. At first I had problems. The charger would not charge the new battery. I was using a wall connected mini usb to power the charger. So I went to the computer and tried the mini usb from there. It still would not charge. So I took the battery out of the charger and put it into then phone and went back to the wall charger and it was charging. I could feel the phone vibrate and then saw the battery meter slowly fill with green and back to empty and then fill green again.
So I decided to do a few other chores around the house and went to check the charging status after about 10 minutes. I noticed that the phone was on!! I did not turn the phone on. No one else was in the house to turn it on. It was just on. Weird.
So I took the battery out of the phone and decided to try the new charger again with the computer mini USB. It WAS charging this time!! I charged the new battery on this charger using the computer mini USB until the red light(charging) turned green (finished charging) and then put it in the phone. It works fine.
I then decided to put the defective battery into this charger and it was actually charging!! I left it overnight and it was green this morning: identifying it as a full charge.
When the new battery is down to 10% or less I will take it out and put the defective battery in and see what happens.

So I put the original battery back in after the green light came on identifying a full charge on the accessory charger.
It showed 1% and a message came up identifying that "the battery is low, please charge asap", something like that.
So, in my unprofessional opinion , the original battery is toast.
The new battery worked great after its initial charge using the included accessory charger.
When I decided to charge it using the phone itself with the wall charger I noticed some really weird things happening.
First of all you should know that I downloaded and installed Spoon Charge. Look it up here on the forums, free and works great. It basically tells you what charge level you have, temperature of the battery, what voltage is coming in to charge it and also type of charge the battery is doing: trickle, fast, very fast and on battery.You can set it to read reading at specific time intervals: I have it set to read at every second.
I noticed that the charge kept bouncing between very fast and trickle. At one point it went to on battery, then to trickle then to on battery then to fast.
Ok. Weird. . . I thought to myself.
So I let it continue to charge overnight.
The next day I "tried" to use the phone. it was as slow as it was at it's factory installed settings before I did the memory card fix, accelerator settings, and other fixes that I forgot now have forgotten that I have installed.
At this point I decided to drain the battery as fast as I could by turning on WiFi, Bluetooth, and play a movie at the loudest volume possible. As soon as it reached 10% I took the battery out and charged it with the accessory charger. The next morning I saw that the indicator light was green showing full charge and installed the battery in the phone. It booted up and I immediately received a message that the battery was low, saw 1%.
Knowing that this was a BRAND NEW BATTERY, I turned off the phone and took the battery out and waited a few seconds until I put it back in and rebooted the phone.
This time it said 86% charge!!!!!!
WTF!!!!
So I tried to use the phone and it was as sluggish as before. After about 25 minutes it was starting to be a bit faster but nothing like it was before.
I am really confused now. Since I have a new battery I have ruled out that as a problem. So now is it the phone itself? Could it be the wall charger that is faulty?
Any other suggestions would be greatly appreciated.

Another update.
I put the original battery in the phone and now it works!!!! The old battery that would not charge now charges and works!!!
The phone is not the same. Still really slow, can't get it out of the "LOCKED" position when I want to answer a phone call. Opera is sliggish then fast then sluggish. Not what I had the phone at before all of this started. It actually WAS stable. It WAS useable. Now I want to throw it into the drink!!!!!!
Not sure what to think anymore.

well bro go into the system help of ur mobile press as i say
2ce the end button one time call button, 2ce the end button one time call button,one time end button and u will find the problem it is in the charging port the same issue with me

[Q] palm treo pro charging

Hello there!
My name is Lannigans, I recently acquired a palm treo pro and have a few questions about it, just that I don't quite understand how the charging process works, I plugged it in but it still doesn't seem to want to work, I have managed to charge it once through USB charger, (cannot remember how) and every other attempt leads to the phone charging until it has enough power to turn on loads( the loading bar goes fulll and pauses for a few seconds), it vibrates and then turns off, it continues to do this, but it gets extremely annoying D:
I as wondering if anyone else had this problem or a problem similar, I know that the palm treo pro has a 'feature' where it very conveniently lacks a turn off function.
thankyou very much
-Lannigans

Hi Lannigans,
I would try to change the charger, maybe it's somehow broken?
Then, you could try to charge your Treo at some different computers.
I remember once i've had a similar problem with a Treo 750v.
Hope i could help
BloodyGenes

I've had this problem with my Treo Pro since last week as well. It was on very low juice (less than 10%), so I connected it to my work PC with the Palm USB cable but it did not charge the Treo .... and so the battery drained completely. Thinking it was the PC that caused the problem I connected the Treo to my laptop which has always charged it correctly. And here I began to have these symptoms as Lannigans described - red LED on, Treo booting up, running for a few seconds with charging icon visible in the status bar, then the icon disappears and phone dies immediately. After five rounds of this I took the wall charger and the same thing happens! Tried using different cables and batteries to no avail so this must be an issue on Treo's side. Funny enough, when I connect the phone without the battery to the wall charger or laptop, the red LED is turning on as well.
Honestly, I'm quite frustrated at this moment because I really liked this phone.

Hallo,
I have exact the same problem as you guys.
Has anybody tried it with an already charged battery? I'm just in China so I can't try to load it on an external device...
I hope somebody will find a solution for the problem.
-----------------------
edit:
I found the solution for my problem (and hopefully for yours too) in an other forum. Cover the 2 center Pins of the battery with tape. This will prevent the phone of booting. Then load the cell phone for more then a half hour. After that remove the tape and the battery has enough power for booting.

[Q] Note gets charging impulse again and again, as if I plugged in charger cable

Every once in a while my Note gets stuck in a "charge loop". So every 10 seconds I get the typical short charge vibration and the charging symbol at the top appears, as if I just plugged in the charger cable. The charging symbol dissapears and after 10 seconds it comes again. It acts as if I plug in the charging cable every 10 seconds.
It doesn't help if I restart my phone or switch it off and on. The only thing that helps is if I remove the battery and put it back in. Then the problem is gone - sometimes for a few hours, sometimes until the next day.
I didn't find out what triggers the problem, it seems as if it appears randomly without pattern.
The whole thing is not only annoying but it also sucks my battery dry, since it never is able to switch off the screen. Every 10 seconds it gets reactivated.
My phone doesn't have root and I haven't installed any apps in weeks.
Any ideas what could be the problem here?

Neur0mancer said:
Every once in a while my Note gets stuck in a "charge loop". So every 10 seconds I get the typical short charge vibration and the charging symbol at the top appears, as if I just plugged in the charger cable. The charging symbol dissapears and after 10 seconds it comes again. It acts as if I plug in the charging cable every 10 seconds.
It doesn't help if I restart my phone or switch it off and on. The only thing that helps is if I remove the battery and put it back in. Then the problem is gone - sometimes for a few hours, sometimes until the next day.
I didn't find out what triggers the problem, it seems as if it appears randomly without pattern.
The whole thing is not only annoying but it also sucks my battery dry, since it never is able to switch off the screen. Every 10 seconds it gets reactivated.
My phone doesn't have root and I haven't installed any apps in weeks.
Any ideas what could be the problem here?
Click to expand...
Click to collapse
Most probably hardware problem, charging port cable may have loose connection.

Same problem
[
COLOR="black"][/COLOR]​I'm new to this page and forum, so far everything I've read about kernels and mods an rom or something might as well be in another language because I don't understand it at all!! I just got this phone like 2 weeks ago and I'm still trying to figure it out. I'm also having the same problem every 5 or 10 seconds it vibrates like I plugged in the charger and I didn't. Then the battery symbol has the bolt through it as if it were charging. It's really annoying!! Have you figured out a solution? It's doing it right now as I'm writing this and it's driving me nuts!! If you found the cure I'd love it if you could share!! Also I just discovered this page and I'm reading these posts that I don't understand at all, if you're willing could you explain some of the terminology to me? I guess I'm a lot less tech savy then I thought lol