Blank Screen Today (HELP) - Defy Q&A, Help & Troubleshooting

this seems odd but i started having problems with my Blur Widgets last week,
my NEWS and HAPPENINGS (FB and Tweeter) widget not getting updates shown on home screen but the MESSAGING / CALENDAR works fine.
so i decided to restore it (wipe cache + partition) and started all over again, but still they won't work neither sync/update (which now i think could be a problem with the Motoblur Server).
i turned off my phone and removed my battery, sd card, and SIM card for a while and then turned it back on.. and NOW got a BLANK SCREEN, although my phone seems to boot just fine (i can hear it load up and try and feel to unlock it (slide to unlock). i can't see the battery charge status/indicator when my phone is OFF and charging
so i am not sure if i just need to FLASH it. (phone is detected on RSDLITE) but i can't get into recovery as i can't see anything on screen or i have a mess up screen (LCD) that i need to replace?
any ideas?
thanks for helping!

lucid_nightmare927 said:
this seems odd but i started having problems with my Blur Widgets last week,
my NEWS and HAPPENINGS (FB and Tweeter) widget not getting updates shown on home screen but the MESSAGING / CALENDAR works fine.
so i decided to restore it (wipe cache + partition) and started all over again, but still they won't work neither sync/update (which now i think could be a problem with the Motoblur Server).
i turned off my phone and removed my battery, sd card, and SIM card for a while and then turned it back on.. and NOW got a BLANK SCREEN, although my phone seems to boot just fine (i can hear it load up and try and feel to unlock it (slide to unlock). i can't see the battery charge status/indicator when my phone is OFF and charging
so i am not sure if i just need to FLASH it. (phone is detected on RSDLITE) but i can't get into recovery as i can't see anything on screen or i have a mess up screen (LCD) that i need to replace?
any ideas?
thanks for helping!
Click to expand...
Click to collapse
Where are you from? You might want to see what sbfs you can flash just in case your phone decides to troll you any further.
But be careful. are you on eclair? chinese froyo? froyo? gingerbread?

Related

reboot loop

sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
Click to expand...
Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict

[Long]Trials and Tribulations of my G1. Issues and Insight.

WARNING This is a long post describing various events of my G1 and things I was going through, so Im basically doing a dump of my thoughts and possible reasonings to put everything I can report, case it is a ROM, Hardware, or Software flaw somewhere or just user error. But since this forum is about feedback for devs or rom providers =)
Ok I dont know where to begin with this post. Last night my G1 needed a wipe. Why? Cause all it did was reboot over and over not getting past 1st home screen, then finally android screen. What happened before this? All I have of the things going on during that time frame was this:
(Now before the below stuff, earlier that day, Quest Live glitched on me, and when I was at the home screen, I tried to scroll left and right and it got stuck half way, which WORRIED me since I thought the touch screen was messed up. To my luck after a reboot and iso alcohol rub down on screen, it was fixed. Tho only after I unplugged it from the car charger (Which seems to really make the G1 % battery jump in record speed.. glicth?) Or Power Manager issues? Tho this wasnt the updated one, so the new one may have fixed the issues the dev said power manager was causing.
I plugged in the usb to a ubuntu running PC. To charge it, thus triggering Power Manager. Same time, I was trying to install SnapPhoto, which it downloaded, but didnt install, I was also noticing abit of lag, So I ran task manager to turn off some apps running in background, Camera, Gallery, Gaming Buzz Widget, Weather app Widget, Calender. (Then as I rem.. I tried to update AdFree when the new version came out.. it didnt install but same time when I tried to load it, it just came up black.. sign of a bigger issue maybe?)
After that of course couple of them came back. Then I tried to change the volume using the side button, It didnt respond, The on screen worked fine tho. So I decided ok, time to reboot fresh on the phone. Rebooted, Then it loaded to home screen before radio signal, then rebooted. After getting tired of not booting, (I had unplugged it from the USB btw which at 1st kept the charging light on before I rebooted it. ) I pulled the battery out. Which MAYBE I pulled it out at the wrong time during the android screen. Cause after that and I put it back in, all it did was goto the G1, then Android cycling screen, but no longer went to the home screen to try to load. Then was too late for this trick, but the Safe mode attempt. Which MAY have worked when it made it to the home screen, but once it was on Android only, safe mode didnt load at all. Just endless stuck on Android. So I had to wipe 1st then I reapplied the JF 1.51 update.zip to fix it and get the G1 to turn on again and boot.
Advice tip: If you can still boot to the home screen "somewhat" next time it cycles, try holding "Menu" in to have the G1 bypass any apps and load into safe mode, which may allow you to uninstall or fix whatever the issue is.
To my surprise. The Apps when the G1 started installing again went to the SD card. (I do not use apps2sd, Only Lucids orig) Now thats when I noticed more hell.. I went to the market to look at "My Downloads" and WHAM, the 10 apps it auto downloaded (Which I guess was a sync) are the only ones in the My Download section.. nothing from my past downloads.. Which is 110 more apps.
Advice tip: Use Atrackdog to "Export" your database to a text file and keep that on your PC. This way if ANYTHING happens, you least know which apps to look for.
Advice Tip: Upon reflection I probably should have made a nandroid backup after 1.51 was smooth. So if you havent, Id suggest looking at it) I know I will once Im set back up.
So now I am left with a interesting ponder. I msged Lucid to see if his scripts would allow me to use my 2GB which had my 1.51 data on it and somehow relink it to the G1 and have everything restored, then recopy to the 4GB which is my current one. But chances are I need to 1 by 1 install again. (Anyone know how you get apps back that arent on the market anymore? Extract from the SD card maybe?)
Anyways now I am wondering, If you install too much to the G1, will it in the end cause a problem? Im not a dev so I dont know how that all works with the ROM builds. But that wouldnt be good news if you have 129 apps, things could start messing up. (Tho not sure if that was a cause for any of the above)
Another thing I learned, if you have a GOOD screen protector on the G1 (Not the one it came with) and it smears up, or gets smudgy it seems it may interfere with the response of the touch screen. Ive notice if the screen thinks its being pressed in, a app could hang, lock up or choke the G1 to where it fixes itself by doing a reboot. Now that sounds odd that the G1 is sensitive to smudges or oil from your hands (If you had a humid hot day). Anyways fixed that with iso rubbing alcohol and a soft wipe cloth. Then rebooted.
Now my next task is to 1: Find out if my Cache since the wipe is running on the SD still, or if its on Internal. The app "Move Cache" I hear could do that, but I heard it messes up market, maps etc.. so not what I wanna do atm. Then I just gotta see if I can restore apps from SD using a app or terminal, which I am studying now, but just wanna end this post for now.
Will post more as I get around to it. Maybe I can restore the market cache manually.
do you still experiencing the touch screen error problem after all the steps you have taken? because i have the same problem. sometimes when i use touch screen to switch screens, the screen get stuck in the middle and shaking. i also cannot select anything correctly by touching. and i've read from various forums that this has something to do with the charger / charging process. i think that my problem occured because i charged using usb cable to my computer. because i never done that before (i usually charge my phone using a wall charger) and when i did, the problem happened.
How I fixed it? I turned off the G1, used rubbing alcohol with a tissue to gently wipe the screen off and clean it. Then turned back on and it was fine.

Phone crash after battery died!!

my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1

Unresponsive screen

Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.
If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.
So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?
Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.
I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?
factory reset. Mod feel free to close thread. -- yes im crying.
Did you try calibrating the touch screen?

screen constantly switching between lockscreen and stock homescreen

Okay, so yesterday I was out with friends and my battery was low.When I had to use my phone, shortly after the battery died.I came home, started charging it and when it had about 20% i turned it on.Ever since that, my phone is constantly switchung between my lockscreen and stock homescreen, with me not being able to do anything(go to the settings or something like that).So I hard reset the phone and when it booted up and I was going through the basics, one message popped up every few seconds: "The UI has stopped working." So it was difficult to go through all that stuff, but I made it only to see the problem is still the same.I also tried to take it apart and blow the dust off the MB hoping it would work, but unsuccesfully.I also have to mention the screen is cracked very bad and you can see inside the phone down where the LG logo is, but the phone was working absolutely fine in that state for over a year.Any help? :crying:
I'm guessing that you didn't have a lot of storage left on your phone, right ? A similar thing once happened to me, rebooted while storage was completely full. Refused to work until I reflashed it.
jonixas said:
I'm guessing that you didn't have a lot of storage left on your phone, right ? A similar thing once happened to me, rebooted while storage was completely full. Refused to work until I reflashed it.
Click to expand...
Click to collapse
So I should do a CSE flash, right?I'm flashing my phone for the first time now and waiting to complete the download of the .kdz file(slow internet )

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