[Q] Warranty problem - Kindle Fire General

Info: Ever since the day that I got my kindle the headphone port has been giving me trouble. I am forced to leave the jack hanging out slightly for it to work. I have tested it on many different headphones.
Question : I was wondering would my warranty be valid if I unrooted it?
Additional info : Currently rooted with burrito root, don't have any recovery installed or any other modifications.

Amazon accepts returns for the first year.
You may want to get on the phone or live chat with Amazon. I bricked my device by editing the settings DB and they had no problem sending me out a new one. Obviously though don't tell them its rooted. They wouldn't normally ask that question and never checked once the device was returned to them. Good luck!

mhalter said:
You may want to get on the phone or live chat with Amazon. I bricked my device by editing the settings DB and they had no problem sending me out a new one. Obviously though don't tell them its rooted. They wouldn't normally ask that question and never checked once the device was returned to them. Good luck!
Click to expand...
Click to collapse
I imagine they found out it was rooted when they examined it and you could have fixed it yourself with just a little effort.
Hopefully if you have a real hardware problem they replace the one you have now they very well could deny another replacement for you, I don't know they would do this but it is a possibility.

I didn't buy the Kindle off Amazon , but I found out it has a similar return policy to Amazon. I'm going to unroot and factory reset it just to be sure , but would there still be evidence that it was previously rooted?

Pup_Skag said:
I didn't buy the Kindle off Amazon , but I found out it has a similar return policy to Amazon. I'm going to unroot and factory reset it just to be sure , but would there still be evidence that it was previously rooted?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1399072

b63 said:
http://forum.xda-developers.com/showthread.php?t=1399072
Click to expand...
Click to collapse
I already have the stock Rom, I don't have any recovery installed nor any bootloader so I presume that an unroot with rootkeeper and a factory reset would do the job, right? Maybe I'm not entirely sure what part of my comment you were refering to.

it was'nt clear for me (forgot between reading posts - sorry) that you only rooted and nothing else
in that case it should be sufficient as you suggest

b63 said:
it was'nt clear for me that you only rooted and nothing else
in that case it should be sufficient as you suggest
Click to expand...
Click to collapse
It was part of my additional info at the start of the thread, but anyway, thanks for your help!
(Huh? Double post edit action)

Related

Bravo going back for warranty repair-unroot? UPDATE.

Hey all-
My Bravo's USB port is borked, won't hold a connection any longer, so I've got an RMA for repair. My understanding is that if the phone is rooted, the warranty is void. So, I'm assuming I have to unroot (used SuperOneClick to root, and will use it to unroot) it before shipping it back to Motorola. My questions are:
Do I need to uninstall any apps I installed while the phone was rooted?
Is there anything else I need to do to the phone before returning it?
Many thanks for any and all advice.
Scrondar said:
Hey all-
My Bravo's USB port is borked, won't hold a connection any longer, so I've got an RMA for repair. My understanding is that if the phone is rooted, the warranty is void. So, I'm assuming I have to unroot (used SuperOneClick to root, and will use it to unroot) it before shipping it back to Motorola. My questions are:
Do I need to uninstall any apps I installed while the phone was rooted?
Is there anything else I need to do to the phone before returning it?
Many thanks for any and all advice.
Click to expand...
Click to collapse
Just go into android recovery and wipe data/factory reset.
BravoMotorola said:
Just go into android recovery and wipe data/factory reset.
Click to expand...
Click to collapse
Took me a while to find it, but I finally figured out how to get into recovery. Thanks.
FWIW, I did the stock ROM recovery wipe, but superuser was still in my app drawer on reboot, so apparently this doesn't unroot the phone. Sent it out anyway, with a security lock. If they can get past this (and I bet they can, but hopefully won't bother) and decide I've voided the warranty, guess I'll just live with crappy USB port.
Scrondar said:
FWIW, I did the stock ROM recovery wipe, but superuser was still in my app drawer on reboot, so apparently this doesn't unroot the phone. Sent it out anyway, with a security lock. If they can get past this (and I bet they can, but hopefully won't bother) and decide I've voided the warranty, guess I'll just live with crappy USB port.
Click to expand...
Click to collapse
You need to flash with RSD Lite!!
You need to flash with RSD Lite!!
Click to expand...
Click to collapse
Well, since the USB port was non-functional, flashing with anything was out. I'm hoping they just see the port is useless and send me a new one or refurb. I really like the phone and, if Motorola discovers it's rooted and voids my warranty, I'll have to start over with a new model. Just got off chat with an AT&T sales rep and there was nothing they were willing to do for me, except steer me to a local store.
I was using my wife's Captivate last night. Not bad, but more of a handful than the Bravo.
So, for those of you sitting on the edge of your seats wondering how this warranty return went, I got the phone back the other day, no problemo. Same phone, so somehow the repair wizards were able to put a new USB port in. Groovy.
I am still wondering why, when I did a factory restore, Superuser remained installed. My being able to root the device and use ADB to install .apk packages from the command line is the limit of my knowledge (now using Side Load Wonder Machine instead). My attempts at getting SuperOneCLick to unroot the phone all met with failure, so I sent the phone in with fingers crossed; now I would very much like to use BandroidX's BravoX ROM, but am not sure how to proceed at this point. Any help is much appreciated.
First off... Motorola has released an official app that allows installing of apks from unknown sources so you don't have to use SLWM. The exact name slips my mind, bravo non market enabler maybe? Do a little searching in the market and you'll find it.
As for flashing bandroidx's rom... he has instructions in his release thread. If you need more detailed instructions, post back and i can help you out more.
Remember to be cautious and be prepared to flash the 2.2.1 sbf if something goes wrong.
Ah, yes, thanks. Bravo Sideload Enabler. Who knew? I'll read up on the BravoX ROM again, but that thread does go on.
Hey can somebody upload the apk file of motorola sideloader enabler for bravo?
I cant download it here in my country, I live outside US.
Please!!!

[Q] Damaged phone, rooted, warranty HELP

Very sorry to post this in such a panic, I have been researching Google and XDA forums for a couple of hours now and just can't find the information I need.
I dropped my phone and broke the proximity sensor. It is making the phone all but unusable. I have the Total Equipment Protection from Verizon, which covers damage, theft, and loss. However, the problem is I have rooted the phone, and I am concerned they will say I have voided the warranty.
I tried doing a hard reset, and it still shows up as rooted. I have downloaded the files to 'restore to stock', but I don't know if that will unroot the device, or not.
I had previously installed Voodoo Rootkeeper when I had rooted it the first time. Now, after doing the hard (factory) reset, I installed Voodoo Rootkeeper from the Play store and it says I have Superuser installed, but I don't see it in my apps list. I am guessing that I just need to reinstall it from the play store because there is a button in Rootkeeper that says, "Google Play".
There's also a button that says "Temp un-root". Will this unroot my phone so that I can return it to the store under warranty?
Is there a way to completely un-root this phone, once it has been rooted?
Just FYI, I did not use the Chinese root. I used the root where you plug your phone in to the USB and use adb to run a program, which then asks you if you want full root or the partial root that you can only access via USB/abd.
I'm sorry if this seems confused... Basically, I want to unroot this phone and return it as quickly and simply as possible. Any help would be greatly appreciated!
Thanks!
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
usefulidiot127 said:
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
THANK YOU! I had hoped it would be that simple. I tried to read through that thread to see if that was the case, but couldn't see anything definitive. I was in a bit of a panic and distracted too, so it's possible I missed it. Hopefully, this thread will get indexed by Google and other people who may have the same problem can see this.
Will try that and report back!
George
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Thanks, hard brick?
willyjay said:
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Click to expand...
Click to collapse
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Not working
Ah, heck!
I tried the first generic 'restore to stock' from this link:
http://forum.xda-developers.com/showthread.php?t=2432476
and when I get to the step where I click 'ok' to proceed and flash the rom, the program stops and the phone displays a "B100" and then "ROOTED" in red letters!
I'm going to read through all 27 pages of that thread to see if anyone else has had this problem, but in the meantime, does that Verizon specific thread fix this problem, would either of you happen to know?
Thanks!
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
gwbyrd said:
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Click to expand...
Click to collapse
The VZW specific method worked perfectly for me....also, shows unrooted in the settings and download mode.
Just make sure to verify the md5 checksum on the tot file.
Verified, flashing the stock tot resets back to pure stock including a reset of the root flag. I used the VZW specific writeup and it went exactly as advertised. Recommend you use that one.
Thanks
06stang said:
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
Click to expand...
Click to collapse
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
gwbyrd said:
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
Click to expand...
Click to collapse
Can't hurt to do it. When I had my Incredible 1 I asked my buddy about it and he told me when he gets the phone they check for physical damage, check the water damage indicators, plug it in and flash the new software, then test it to send back out. I went through 6 incredibles, 4 incredible 2s, 4 rezounds, and 4 galaxy nexus. All rooted all returned without resetting no charges.
But i can say 100% guaranteed without a doubt your total protection insurance does no care what you do to the phone because it's not a warranty issue anyway. If you return your current device for a new one you're paying the $99 fee anyway. If you send it in as warranty they'll charge you full pop if they see physical damage.
HOORAY!
HOORAY!
I followed the steps at this link: http://forum.xda-developers.com/showthread.php?t=2448960, and it worked!
Thanks again, everyone!

Did Factory Reset in Recovery Mode now wont let me in unless i have previous credenti

A friend bought a this phone second hand and asked me to reset it to factory settings for them.
Naturally I did what i always do and went into recovery mode and dit it there.
Now i have rebooted it is asking for the previous owners Gmail credentials before allowing me any further.
Is there a guide to resetting the phone to ACTUAL factory settings or are we screwed?
Maybe screwed. There is a video in Youtube that shows how to bypass it but maybe it's already fixed by now. Maybe contacting Samsung/seller would help with that Do you have any documents that phone belongs to ur friend?
thanks for the post.
no documents on phone - otherwise i wouldnt have wiped it in the first place...remember i did a wipe and data reset through recovery - this wipes the data anyway.
i just want to be able to use the phone.
surely we are not at a stage now in where simply not knowing a username and password means you cannot use a £600 device???
this is truly security gone mad.
the thing is, this is all set up so that if your phone is stolen someone cannot set it up for themselves and use it. But in truth, if your phone is stolen and the criminal wipes the data, what the hell difference does it make to you if they can use it or not?
I would think a new stock rom flash could help ?
Security has increased but this has to some degree to do with Knox and its approval for restricted information
|Night| said:
I would think a new stock rom flash could help ?
Security has increased but this has to some degree to do with Knox and its approval for restricted information
Click to expand...
Click to collapse
i havent done this yet because i have read on other forums that people have tried this and it didnt work - it takes an age to download the original rom from sammobile as well
someone on another forum suggested to install TWRP and choosing the "format data" option - which wipes the security section...need to confirm this works though before i do it otherwise i will invalidate the warranty for no reason.
nk33 said:
someone on another forum suggested to install TWRP and choosing the "format data" option - which wipes the security section...need to confirm this works though before i do it otherwise i will invalidate the warranty for no reason.
Click to expand...
Click to collapse
You can do an emergency rapir from Kies which wipes everything on the phone, if you install TWRP you brake knox.
I know Knox is a love and hate affair but still
|Night| said:
You can do an emergency rapir from Kies which wipes everything on the phone, if you install TWRP you brake knox.
I know Knox is a love and hate affair but still
Click to expand...
Click to collapse
Personally, on all my phones, i install twrp straight away, root them and off i go....but this is not my phone..so want to try everything but tripping knox first...
nk33 said:
Personally, on all my phones, i install twrp straight away, root them and off i go....but this is not my phone..so want to try everything but tripping knox first...
Click to expand...
Click to collapse
This is my first phone which i have not wiped before removing the plastic wrapping, reading up on the security of the device it is high, there are some ways which shows up as workaround for this security option but those are on old devices.
http://www.progeeksblog.com/bypass-factory-reset-protection-on-samsung-devices/
edit: Kies is fun fun fun, just installed on one of my computers, and it claims my device is unsupported >p
---------- Post added at 02:38 PM ---------- Previous post was at 02:08 PM ----------
The "Firmware upgrade and initialisation" In Kies should restore your device bypassing that login screen from what I read.
Kies is old. Smart Switch is the new deal. Try emergency recovery with it This is more of an Android thing, so maybe TWRP should wipe everything. Also if you don't have any documents you dont have a valid warranty... just flash TWRT then root and live happy ever after I wish it would be possible to have root and OTA...
nk33 said:
A friend bought a this phone second hand and asked me to reset it to factory settings for them.
Naturally I did what i always do and went into recovery mode and dit it there.
Now i have rebooted it is asking for the previous owners Gmail credentials before allowing me any further.
Is there a guide to resetting the phone to ACTUAL factory settings or are we screwed?
Click to expand...
Click to collapse
Beautiful protection, don't you think? It's called FRP (Factory Reset Protection)!
Your friend must contact the person where he bought it from, and ask for the credentials!
When he/she doesn't know the previous owner anymore -> good luck!
mk89pwnz said:
Kies is old. Smart Switch is the new deal. Try emergency recovery with it This is more of an Android thing, so maybe TWRP should wipe everything. Also if you don't have any documents you dont have a valid warranty... just flash TWRT then root and live happy ever after I wish it would be possible to have root and OTA...
Click to expand...
Click to collapse
ok - regarding Smart Switch and TWRP.
the documents we were refering to previously are not documents relating to the purchase of the phone, but the data on the phone.
we have all the documents regarding the purchase so DO have a valid warranty.
henklbr said:
Beautiful protection, don't you think? It's called FRP (Factory Reset Protection)!
Your friend must contact the person where he bought it from, and ask for the credentials!
When he/she doesn't know the previous owner anymore -> good luck!
Click to expand...
Click to collapse
not sure if you are being sarcastic when you say "beautiful"?
seems a bit pointless to me. if your phone has been stolen it has been stolen. whether the person who stole it can use it or not is irrelevant isnt it? Doesnt exactly help you get it back!
nk33 said:
ok - regarding Smart Switch and TWRP.
the documents we were refering to previously are not documents relating to the purchase of the phone, but the data on the phone.
we have all the documents regarding the purchase so DO have a valid warranty.
Click to expand...
Click to collapse
So go to a repair shop of Samsung and they will fix it for you... Just say I forgot the account... END of story.
mk89pwnz said:
So go to a repair shop of Samsung and they will fix it for you... Just say I forgot the account... END of story.
Click to expand...
Click to collapse
Ok - i know that - but I would like to try other routes first as i am sure it wont be that quick doing it like that.
Also - if they can sort it then why isnt there a tool so we can sort it? Logic states if they can do it then surely we can...LOL
nk33 said:
Ok - i know that - but I would like to try other routes first as i am sure it wont be that quick doing it like that.
Also - if they can sort it then why isnt there a tool so we can sort it? Logic states if they can do it then surely we can...LOL
Click to expand...
Click to collapse
I rly doubt it will be easy anyway gl if you think going to Samsung is a hard way [emoji2]
nk33 said:
Ok - i know that - but I would like to try other routes first as i am sure it wont be that quick doing it like that.
Also - if they can sort it then why isnt there a tool so we can sort it? Logic states if they can do it then surely we can...LOL
Click to expand...
Click to collapse
Have a guess...
Maybe, to prevent "thieves" unlocking the phone?
If your friends phone is legit: go with the papers to a Samsung Service Point, explaining the situation -> voila! ?
Verstuurd vanaf mijn SM-T700 met Tapatalk
You have to remove your google account from your phone before selling it. The seller should have done this beforehand. Happened to me as well, when i sold my LG G4. Didn't remove my google account, just did a factory reset, and sold the phone. Few days later i got an e-mail from the buyer with the same symptoms. I solved it by signing in with my account (changed the password afterward of course) and manually removed the account again. A factory reset later the phone was free again.
This is the same for all android phones. It was first introduced with LP i guess. So keep this in mind if you are selling an android phone in the future.
nk33 said:
Ok - i know that - but I would like to try other routes first as i am sure it wont be that quick doing it like that.
Also - if they can sort it then why isnt there a tool so we can sort it? Logic states if they can do it then surely we can...LOL
Click to expand...
Click to collapse
If anyone could unlock the phone, then the security inherent in FRP would be invalid. I used to work for Apple, and they had a tool that could unlock a phone if the customer provided proof of ownership, but there is no legitimate way to perform this function without going through Apple. I imagine Samsung has a similar tool. If they can unlock it in a similar manner, it should take about 15 minutes out of your day. Good luck.
jjohnsonej25 said:
If anyone could unlock the phone, then the security inherent in FRP would be invalid. I used to work for Apple, and they had a tool that could unlock a phone if the customer provided proof of ownership, but there is no legitimate way to perform this function without going through Apple. I imagine Samsung has a similar tool. If they can unlock it in a similar manner, it should take about 15 minutes out of your day. Good luck.
Click to expand...
Click to collapse
ok thanks for all your help guys.
I will try and get the email and password first - if that fails then off to a Samsung Store it is.

Problems with update

This morning my phone notified me that there was an update available. I ran the update, and now my phone is pretty much completely unusable. If I try to make a call the phone app closes. If I try to text the messaging app closes. The phone also reboots every few minutes on its own.
I did the samsung support chat, they had me put the phone in safemode which didn't help at all. They suggested I do a factory reset, but I haven't been able to backup my phone without it restarting.
I'm skeptical the factory reset would help, anyway.
I'm thinking about just taking it into the verizon store and having them replace it (it's still under warranty), but I'm wondering if I could get an upgrade for the inconvenience.
Any ideas? Thoughts?
Thanks!
JMBush1007 said:
This morning my phone notified me that there was an update available. I ran the update, and now my phone is pretty much completely unusable. If I try to make a call the phone app closes. If I try to text the messaging app closes. The phone also reboots every few minutes on its own.
I did the samsung support chat, they had me put the phone in safemode which didn't help at all. They suggested I do a factory reset, but I haven't been able to backup my phone without it restarting.
I'm skeptical the factory reset would help, anyway.
I'm thinking about just taking it into the verizon store and having them replace it (it's still under warranty), but I'm wondering if I could get an upgrade for the inconvenience.
Any ideas? Thoughts?
Thanks!
Click to expand...
Click to collapse
I would Odin using home_csc to avoid wiping all data and either use qc5 or qa4 depending on which is available. Doubtful they'd offer an upgrade over a replacement
gunz.jones said:
I would Odin using home_csc to avoid wiping all data and either use qc5 or qa4 depending on which is available. Doubtful they'd offer an upgrade over a replacement
Click to expand...
Click to collapse
Okay, thanks. I did some rooting and ROMing back when I had a rezound, but haven't done anything of the sort on my S7. This method won't void my warranty, will it?
I know it's probably wishful thinking for the upgrade, but dang. Having to go a day without a phone and then through the trouble of replacing it seems like it should be worth something!
JMBush1007 said:
Okay, thanks. I did some rooting and ROMing back when I had a rezound, but haven't done anything of the sort on my S7. This method won't void my warranty, will it?
I know it's probably wishful thinking for the upgrade, but dang. Having to go a day without a phone and then through the trouble of replacing it seems like it should be worth something!
Click to expand...
Click to collapse
The rezound was a beast for this process. Like Simon says to get soff. But, know won't trip with Odin at all if you are using.stock fw
gunz.jones said:
The rezound was a beast for this process. Like Simon says to get soff. But, know won't trip with Odin at all if you are using.stock fw
Click to expand...
Click to collapse
I would think having s-off or root would be grounds for not covering on warranty, no? Or you're just saying that it's easy to get off on this device, not that I should?
I just got back from the Verizon store and the guy helping me saw the SuperSU app, which was there simply from being transferred over from google automatically from my last phone, and warned me that I may have tripped Knox and may not be covered by warranty if I had. He tried to look on the phone to see if it had, and he thought it was but said he wasn't sure because he hadn't done it in a while.
Like I said, I haven't done any thing like that, except today I did press pwr dwn + pwr + home, then I hit continue, so maybe that did it?
Anyway, if I can fix this myself I would like to just for times sake. However, since (presumably) it's under warranty still I don't want to do anything to it that will void that.
We got it to do a factory reset with much effort, finally having to copy paste my pin after typing it into the calculator and pasting it in the pin screen for the reset. Now it is stuck in the initialization mode, of the reset process and rebooting.
So, sorry to press further, but if you're sure this will not void my warranty, I will try the odin tool. I'm getting conflicting information on the interwebs about this. I want to make sure I get the right files and do it right, so do you mind linking? I've seen some stock flashes say they void the warranty. Although maybe I have already anyway?
Thanks again.
JMBush1007 said:
I would think having s-off or root would be grounds for not covering on warranty, no? Or you're just saying that it's easy to get off on this device, not that I should?
I just got back from the Verizon store and the guy helping me saw the SuperSU app, which was there simply from being transferred over from google automatically from my last phone, and warned me that I may have tripped Knox and may not be covered by warranty if I had. He tried to look on the phone to see if it had, and he thought it was but said he wasn't sure because he hadn't done it in a while.
Like I said, I haven't done any thing like that, except today I did press pwr dwn + pwr + home, then I hit continue, so maybe that did it?
Anyway, if I can fix this myself I would like to just for times sake. However, since (presumably) it's under warranty still I don't want to do anything to it that will void that.
We got it to do a factory reset with much effort, finally having to copy paste my pin after typing it into the calculator and pasting it in the pin screen for the reset. Now it is stuck in the initialization mode, of the reset process and rebooting.
So, sorry to press further, but if you're sure this will not void my warranty, I will try the odin tool. I'm getting conflicting information on the interwebs about this. I want to make sure I get the right files and do it right, so do you mind linking? I've seen some stock flashes say they void the warranty. Although maybe I have already anyway?
Thanks again.
Click to expand...
Click to collapse
It will not trip knox. So far the only thing that would trip knox is flashing a custom recovery, which we can't do. I have used the eng boot kernel a few times and still haven't tripped knox. What you're doing is flashing stock firmware back to the device in the same manner that they would at any phone shop to repair it.
gunz.jones said:
It will not trip knox. So far the only thing that would trip knox is flashing a custom recovery, which we can't do. I have used the eng boot kernel a few times and still haven't tripped knox. What you're doing is flashing stock firmware back to the device in the same manner that they would at any phone shop to repair it.
Click to expand...
Click to collapse
Alright, thanks for the reassurance.
Unfortunately, after apparent successful attempts using odin, the phone is still exhibiting the same behavior with closed app notifications, not showing the keyboard at times, and restarting. Guess I will be make a service request tomorrow, unless you have any other ideas?
Odin is a factory Samsung tool and will not flash anything to your phone that isn't allowed, due to the locked bootloader. What is your full build number? I can walk you through the steps of reflashing with Odin.
CVertigo1 said:
Odin is a factory Samsung tool and will not flash anything to your phone that isn't allowed, due to the locked bootloader. What is your full build number? I can walk you through the steps of reflashing with Odin.
Click to expand...
Click to collapse
I tried flashing QC5 a few different times, and also QA4 after that, and it just kept rebooting after the initialization screen. I loaded all 4 files, and got (1 succeeded / 0 failed) message from odin each time.
However, just now I went on Verizon's support chat to get a warranty replacement issued. I entertained Jennifer, the tier two from the windy city, and booted up in safemode. Everything seems to be working fine now! Although I did get a few close app notifications after changing from high performance mode to optimized.. but the phone is still up and running fine since then. I've been able to text and make calls for the first time since running the update yesterday morning. I'm hoping everything stays stable.
Also, I'm wondering whether it makes sense to try running the update again through the phones system update mechanism.
Thanks for the help!
The only option now is to force factory reset and clean out everything after flashing
From what I gather, you have already done a factory reset, haven't you? When you flashed with Odin, did you use HOME_CSC or CSC_VZW?
CVertigo1 said:
From what I gather, you have already done a factory reset, haven't you? When you flashed with Odin, did you use HOME_CSC or CSC_VZW?
Click to expand...
Click to collapse
Yes, yes, and yes. I did a factory reset and everything has been erased. I tried using both at different times. My last one was with QA4, and I used CSC_VZW iirc.
My phone is still going strong with no reboots since I started it up this morning!
Welp, things still seem to be running smoothly.
I do keep getting update notifications though. I'm tempted to press my luck and install the update.
Opinions? I'd be a lot more confident had it started working immediately after I flashed with Odin. The fact that I finally turned it off for the night after it cycled through several boot loops with different installs makes me wonder what the problem/solution actually was.
I guess I'll try it. It is still under warranty, and would probably be best to find out if there's an issue with it now rather than later.
I have the latest update and never exhibited the issues you have. Since you've done the factory reset, it probably wouldn't hurt to do the update. I have a feeling it should be good now. If not, then you know the update is bad. Only way to know is to try. Hoefully, it should work for you. It's been excellent for myself and many others.
iBolski said:
I have the latest update and never exhibited the issues you have. Since you've done the factory reset, it probably wouldn't hurt to do the update. I have a feeling it should be good now. If not, then you know the update is bad. Only way to know is to try. Hoefully, it should work for you. It's been excellent for myself and many others.
Click to expand...
Click to collapse
Yup, ran the update and everything is good!
Thanks for all the help, everyone.

{ROOT} SM-G955F/FD G955FXXU1AQG5 Sucessfully Rooted With SuperSU

Hello XDAians
Today I sucessfully rooted my S8+ (G955FD) With Supersu.
Please Follow these Steps to get Root Access.... All files given in below link. This method only works on 955F/FD becoz i tested it. I dont know about other Variant. If anything happens to other variant i am not responsible, So please confirm before root.
So....follow these steps.
1. BackUp your existing important datas before root.
2. You need Odin 3.12.3 , you can find it on Odindownload.com
3. Download all files from below link and extract wherever you want
4. Switch off your device and go to download mode.
5. Connect your device with Original USB C cable to PC or Laptop
6. Now Open Odin, Select Ap and add TWRP 3.1.1.2 given in attachment.
7. DO NOT PRESS START YET..... Go to Options in Odin and remove tick on Auto-Reboot
8. Now Click Start.....Now your device will have TWRP installed.
9. Once Odin says PASS....Just Press and Hold Volume Down + bixby + Power buttons. in 5 Seconds Your screen will gone black. Immediatly with out release Bixby and Power button , release volume down and press and hold Volume Up. Now you will taken to TWRP Custom recovery.
10. Now you ask for some messages, do not click any check boxes, just swipe and you will be in main screen.
11. Now go to wipe - select format data- confirm with yes and format it.
12. connect your cable with pc/lap, go to advance settings and select ADB Sideload.
13. Most of you have minimal Adb package. if dont download from here https://www.androidfilehost.com/?fid=745425885120698566
14. So now you have to side load the first package.
15. Copy no-verity-opt-encrypt-5.1.zip and UPDATE-SuperSU-v2.82-20170528234214.zip to minimal directory. and change names for both zip files if needed. After that, Open cmd in minimal directory and enter the following commands.
16. First One. adb sideload no-verity-opt-encrypt-5.1.zip (you must flash this one first)
17. After flash done, go back to twrp main screen, Select reboot - and select recovery. if a screen shows two check boxes untick and select do not install.
18. Now your device restart and boot back to twrp. Now its time for second command. Now navigate to advance settings- select adb sideload
19. Second Command : adb sideload UPDATE-SuperSU-v2.82-20170528234214.zip
20. After sucessfull flash .....Reboot. if two check boxes shows again, untick it and select donot install. Your device will reboot.
Boot will take some time. So do not panic. You device is now rooted
DOWNLOAD AQG5 ROOT FILES 100% TESTED
wow,
no replies !?
Any1 else test it? @admirysolutions which carrier you have?
kasim1 said:
wow,
no replies !?
Any1 else test it? @admirysolutions which carrier you have?
Click to expand...
Click to collapse
Please watch this https://youtu.be/12Soyx9xiKE
Just now I upload it for your clarification. My variant is SM-G955FD Indian variant. This method works 100% on SM-G955FD / F Exenos variants. I dont tested on other variants
kasim1 said:
wow,
no replies !?
Any1 else test it? @admirysolutions which carrier you have?
Click to expand...
Click to collapse
This will not work on the US Snapdragon variant, so that's why no one is replying.
Hey, with this method your warranty is still void?
Draegloth said:
Hey, with this method your warranty is still void?
Click to expand...
Click to collapse
bro, I dont care about warranty. If you do care ....Please dont root.
admirysolutions said:
bro, I dont care about warranty. If you do care ....Please dont root.
Click to expand...
Click to collapse
I guess many of us cares about warranty, even if they want to root their phone (including me, without using custom rom). Too shame if you have root on your device, and it's stops working you aren't covered anymore even if you can demonstrably that it caused by defected hardwares.
ps: I had the same situation with my LG G4 with it's motherboard issue. They didn't wanted to fix it, even LG acknowledged that those phones have defective motherboard (And the fault was still in production).
Shame on LG...
Draegloth said:
Hey, with this method your warranty is still void?
Click to expand...
Click to collapse
Any method of rooting voids your warranty.
Sent from my SM-G950U using Tapatalk
GreatItami said:
Any method of rooting voids your warranty.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
Thank you, really appreciate your answer.
Draegloth said:
Thank you, really appreciate your answer.
Click to expand...
Click to collapse
Bro, you are from Hungary. By European union laws tampering with software doesn't void warranty.
NeedleGames said:
Bro, you are from Hungary. By European union laws tampering with software doesn't void warranty.
Click to expand...
Click to collapse
I've got no idea, but they still rejected my phone. Can you help me to link this EU law what I could refer to? Probably if its true I'm going to court.
Thanks in advance! :victory:
Draegloth said:
I've got no idea, but they still rejected my phone. Can you help me to link this EU law what I could refer to? Probably if its true I'm going to court.
Thanks in advance! :victory:
Click to expand...
Click to collapse
Why can nobody do a simple google search? I have to do this every time for others. I'm not linking to the actual law because I don't have time but go here: https://forum.xda-developers.com/showthread.php?t=1998801
NeedleGames said:
Why can nobody do a simple google search? I have to do this every time for others. I'm not linking to the actual law because I don't have time but go here: https://forum.xda-developers.com/showthread.php?t=1998801
Click to expand...
Click to collapse
I can google and I did that, but Ive found no real solution thats why I asked it here. Not to mention that ive found that topic, but there werent any suggestions about a hungarian permutation of this law. Since mine was declined probably because there arent any local law . Even your reply style wasn't really nice I appreciate your answer.
Thanks
Draegloth said:
I can google and I did that, but Ive found no real solution thats why I asked it here. Not to mention that ive found that topic, but there werent any suggestions about a hungarian permutation of this law. Since mine was declined probably because there arent any local law . Even your reply style wasn't really nice I appreciate your answer.
Thanks
Click to expand...
Click to collapse
It's already in EU so all laws apply. No need for local laws.
Draegloth said:
I guess many of us cares about warranty, even if they want to root their phone (including me, without using custom rom). Too shame if you have root on your device, and it's stops working you aren't covered anymore even if you can demonstrably that it caused by defected hardwares.
ps: I had the same situation with my LG G4 with it's motherboard issue. They didn't wanted to fix it, even LG acknowledged that those phones have defective motherboard (And the fault was still in production).
Shame on LG...
Click to expand...
Click to collapse
Because of Hungarian and EU laws, even if Knox is triggered, Samsung can't refuse repairs within warranty But as soon as it is triggered, a few features will stop working and you'll need to be on a custom ROM for them to work (stuff like Samsung Health, pretty much everything Knox related, and of course Samsung Pay).
As it was said before, this regulation is to be used even if there's no local law about it. You can ALWAYS reference it towards the manufacturer. However Samsung in the EU, especially with flagships, is quite nice. Premium category, premium support, etc., they usually even replace stuff that was damaged by the user.
I have a G955FD also. I'll be trying this when I can to confirm. Yeah I returned my unlocked G955U because I hear there is no way in hell that was going to get the bootloader unlocked. All I want is to root my phone and do some minor tweaks, no change in ROM is fine with me. Maybe tomorrow if I can understand the steps well. I'm a noob so I'll have to make sure I get the steps right.
frankie1220 said:
I have a G955FD also. I'll be trying this when I can to confirm. Yeah I returned my unlocked G955U because I hear there is no way in hell that was going to get the bootloader unlocked. All I want is to root my phone and do some minor tweaks, no change in ROM is fine with me. Maybe tomorrow if I can understand the steps well. I'm a noob so I'll have to make sure I get the steps right.
Click to expand...
Click to collapse
Root was figured out for the USA Snapdragon S8+, and will trickle down to the S8 as well when the appropriate files are found. S8+ release will be any day now. Bootloader still faces the same issue.
TheLastSidekick said:
Root was figured out for the USA Snapdragon S8+, and will trickle down to the S8 as well when the appropriate files are found. S8+ release will be any day now. Bootloader still faces the same issue.
Click to expand...
Click to collapse
That's interesting. All the posts I read is that there's no way it would ever be rooted because of the bootloader. This is my first international phone, so I think it would be fine to steer away from the Snapdragon for a change.
Sent from my SM-G955F using Tapatalk
frankie1220 said:
That's interesting. All the posts I read is that there's no way it would ever be rooted because of the bootloader. This is my first international phone, so I think it would be fine to steer away from the Snapdragon for a change.
Click to expand...
Click to collapse
By all means, probably a good idea. Just simply updating you with the fact Snapdragon has root too, just not bootloader unlock.
I have the UAE version (G955FD) with build G955FXXU1AQG5.
THIS METHOD WORKS! Thank You!
I am not a developer, I am just a guy that likes to do minor tweaks with root access.
But I'm wondering if from step 12 onward, wouldn't it be possible to just load verity and supersu on the SDCard prior starting this whole process and just flash it that way rather than sideloading? Should be the same thing.
One more thing is I got this notification after the whole root process and installing all apps saying "unauthorized access blah blah, restart to fix." This was shown by the device management. I couldn't stop that notification from popping up even after swiping away. What I did was I just froze SecurityLogAgent 5.1.09 with Titanium and that solved that problem.

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