Hey all-
My Bravo's USB port is borked, won't hold a connection any longer, so I've got an RMA for repair. My understanding is that if the phone is rooted, the warranty is void. So, I'm assuming I have to unroot (used SuperOneClick to root, and will use it to unroot) it before shipping it back to Motorola. My questions are:
Do I need to uninstall any apps I installed while the phone was rooted?
Is there anything else I need to do to the phone before returning it?
Many thanks for any and all advice.
Scrondar said:
Hey all-
My Bravo's USB port is borked, won't hold a connection any longer, so I've got an RMA for repair. My understanding is that if the phone is rooted, the warranty is void. So, I'm assuming I have to unroot (used SuperOneClick to root, and will use it to unroot) it before shipping it back to Motorola. My questions are:
Do I need to uninstall any apps I installed while the phone was rooted?
Is there anything else I need to do to the phone before returning it?
Many thanks for any and all advice.
Click to expand...
Click to collapse
Just go into android recovery and wipe data/factory reset.
BravoMotorola said:
Just go into android recovery and wipe data/factory reset.
Click to expand...
Click to collapse
Took me a while to find it, but I finally figured out how to get into recovery. Thanks.
FWIW, I did the stock ROM recovery wipe, but superuser was still in my app drawer on reboot, so apparently this doesn't unroot the phone. Sent it out anyway, with a security lock. If they can get past this (and I bet they can, but hopefully won't bother) and decide I've voided the warranty, guess I'll just live with crappy USB port.
Scrondar said:
FWIW, I did the stock ROM recovery wipe, but superuser was still in my app drawer on reboot, so apparently this doesn't unroot the phone. Sent it out anyway, with a security lock. If they can get past this (and I bet they can, but hopefully won't bother) and decide I've voided the warranty, guess I'll just live with crappy USB port.
Click to expand...
Click to collapse
You need to flash with RSD Lite!!
You need to flash with RSD Lite!!
Click to expand...
Click to collapse
Well, since the USB port was non-functional, flashing with anything was out. I'm hoping they just see the port is useless and send me a new one or refurb. I really like the phone and, if Motorola discovers it's rooted and voids my warranty, I'll have to start over with a new model. Just got off chat with an AT&T sales rep and there was nothing they were willing to do for me, except steer me to a local store.
I was using my wife's Captivate last night. Not bad, but more of a handful than the Bravo.
So, for those of you sitting on the edge of your seats wondering how this warranty return went, I got the phone back the other day, no problemo. Same phone, so somehow the repair wizards were able to put a new USB port in. Groovy.
I am still wondering why, when I did a factory restore, Superuser remained installed. My being able to root the device and use ADB to install .apk packages from the command line is the limit of my knowledge (now using Side Load Wonder Machine instead). My attempts at getting SuperOneCLick to unroot the phone all met with failure, so I sent the phone in with fingers crossed; now I would very much like to use BandroidX's BravoX ROM, but am not sure how to proceed at this point. Any help is much appreciated.
First off... Motorola has released an official app that allows installing of apks from unknown sources so you don't have to use SLWM. The exact name slips my mind, bravo non market enabler maybe? Do a little searching in the market and you'll find it.
As for flashing bandroidx's rom... he has instructions in his release thread. If you need more detailed instructions, post back and i can help you out more.
Remember to be cautious and be prepared to flash the 2.2.1 sbf if something goes wrong.
Ah, yes, thanks. Bravo Sideload Enabler. Who knew? I'll read up on the BravoX ROM again, but that thread does go on.
Hey can somebody upload the apk file of motorola sideloader enabler for bravo?
I cant download it here in my country, I live outside US.
Please!!!
Related
I know if you root you lose your warrenty, but my question is will you still be able to get an insurance replacement? Or is that also void? If you still can get an insurance replacement I don't see a reason not to root. I know for the Fuze I would just have to reinstall the factory rom, does this work the same way on android?
Also if I root and flash a new rom onto my nexus one, will I lose all the apps i bought? I really don't want to have to buy them all again.
Moved as not Android Development.
No, the apps you buy are synced with your google account so when you sign back in then you can redownload them.
About insurance, just give it some water damage or something and claim that. Root status or not shouldn't void it.
First off, thank you for your reply.
So my purchased downloads should appear under the downloads tab in the market after I finish flashing a new rom?
Also, just to make sure I have this process down right (trying hard not to brick my phone so please forgive my noobness to andriod, I got so used to WM phones)
First I need to make sure i have all the proper USB drivers.
Next I have to root my phone found in the following link which will wipe my phone also? http://theunlockr.com/2010/01/02/how-to-root-the-nexus-one/
Then I can flash CM 5.0.2 following his first time flash instructions found here http://forum.xda-developers.com/showthread.php?t=623496
I assume this has the recent OTA update already built with in the rom.
Finally I can then install the black bar (reason for doing any of this) found here http://forum.xda-developers.com/showthread.php?t=617336
It says it just has the framework so I really don't know what to do yet, but I'm figuring after I go through this process it will make more sense by then?
I see on some places that it would be a good idea to use nandriod before I root, but when I read the nandroid description it says the phone has to be alreayd rooted. So I'm assuming this would be a waste of time for now?
Is there any way to back up my messages, bookmarks, etc. before I root? If I just have to kiss them good bye I'd understand, but just trying to make sure before I do it.
on most of the things you are correct, the black bar mod, you just flash in recovery after you flash the rom.
technically you can nandroid before you root, unlocking your bootloader and rooting are two separate things. After you unlock your bootloader and flash the recovery image to it, you are not technically rooted and can use the recovery image to make a nandroid of your unrooted phone.
there are a few backup apps in the market for various things. I know there are a few sms backup apps, but am not so sure about bookmarks.
you have the idea of what to do down though
Hey guys, need some help. I've searched around and tried to do different things but I'm afraid that I might be stuck (due to my limited knowledge of working with androids).
So I rooted my Fascinate and installed ROM manager and clockwork recovery onto it. Well, after fiddling around with it for a few weeks, I feel like I’ve gotten my self into a position where I’ve lost the way back. So now, I’ve tried unrooting using a couple of methods (update.zip and one click unroot) but it fails every time. This led me to believe that root/super user was not gone from my system (Super User icon/app is still there). This morning, I installed Titanium Back up and it said it couldn’t start because my phone is not rooted. I go into the Super User app and no app has requested it. I’m just kinda lost at this point and want my phone back to the state when I had first purchased it.
Now I know there is the Odin way, however, his post says that his files include superuser and busybox already installed – this I don’t want. I want the unrooted factory Samsung Fascinate state back. I was thinking about using the “factory reset” option in the settings but wanted to get your opinion on this before proceeding (since several posts said to do it where as others said don’t do this way).
Can someone help this clueless android n00b? Please?
If you do a factory reset superuser will still be installed.
When I did Oden restore i think I had to re-root my phone.
You could also root your pone again, then un-root to remove superuser.
Why do you care? My wife and I both have gotten replacements because of hardware defects. Both phones were rooted and they never questioned it either time.
This thread contains ODIN files for a completely stock device:
http://forum.xda-developers.com/showthread.php?t=782204
No root/bb/su.
NKT said:
This thread contains ODIN files for a completely stock device:
No root/bb/su.
Click to expand...
Click to collapse
Actually, the system file in that thread does have SU/Superuser.apk/Busybox, but otherwise it's stock.
atrich0608 said:
You could also root your pone again, then un-root to remove superuser.
Click to expand...
Click to collapse
This did the trick!!
I used the the z4root app from appbrain, rooted and unrooted. SU = Gone!! Amazing!
Thank you!!
I rooted my Epic 4G with the new Epic Experience Rom recently. I am going to return the phone, but they won't take it back rooted. I couldn't find anything in search. Does anyone know how to erase any trace of my phone being rooted?
Thanks everyone.
Edit: nm read his post wrong.
RootTheWorld said:
I rooted my Epic 4G with the new Epic Experience Rom recently. I am going to return the phone, but they won't take it back rooted. I couldn't find anything in search. Does anyone know how to erase any trace of my phone being rooted?
Thanks everyone.
Click to expand...
Click to collapse
ODIN, and an official release, not Froyo.. Use the DI18 Package..
Also remember to wipe your SD card too which will not be touched during install. ODIN will flash over EVERYTHING making it brand new.
Why would you want to return your Epic? I hope not to get an EVO.. The EVO is a good phone and I wanted it when it first came out, my gut kept telling me to wait and the EPIC really is a good phone.
brian_hoffman said:
ODIN, and an official release, not Froyo.. Use the DI18 Package..
Also remember to wipe your SD card too which will not be touched during install. ODIN will flash over EVERYTHING making it brand new.
Why would you want to return your Epic? I hope not to get an EVO.. The EVO is a good phone and I wanted it when it first came out, my gut kept telling me to wait and the EPIC really is a good phone.
Click to expand...
Click to collapse
Last time I had to take my phone into a sprint store, I ODIN'ed back to DI18 and thought that it removes root as I've read in multiple posts but apparently it doesn't because the technician said the phone is rooted and although they will service the phone this time, root voids warranty and they put a note on my account to check if phone is rooted if i ever take it back again. My speaker just died, so I ODIN'd and used this to remove root.
http://forum.sdx-developers.com/epi...ecovery-1-13-for-windows-intel-mac-and-linux/
When I took it in, they didn't mention anything about root. So either they didn't check or they saw phone wasn't rooted.
For you those going back to stock or are stock and u flashed 2.2 and want to downgrade or resort back to stock use this method.
Rooted/clockwork users skip the first step...
1. Do the one click root/clockwork/etc Here
2. Flash the d118 modem Here
3. Then Flash the zip file Here
4. Then flash the get rid of clockwork zip Here
5. Your are back to stock without using odin yay!!!
Now all links work!!! and added a step use this method to return to stock with out odin.
viper786 said:
Last time I had to take my phone into a sprint store, I ODIN'ed back to DI18 and thought that it removes root as I've read in multiple posts but apparently it doesn't because the technician said the phone is rooted and although they will service the phone this time, root voids warranty and they put a note on my account to check if phone is rooted if i ever take it back again. My speaker just died, so I ODIN'd and used this to remove root.
http://forum.sdx-developers.com/epi...ecovery-1-13-for-windows-intel-mac-and-linux/
When I took it in, they didn't mention anything about root. So either they didn't check or they saw phone wasn't rooted.
Click to expand...
Click to collapse
Perhaps,
If you ODIN to an offical "virgin" Rom you will lose root.. Period. If you dont believe me do it then try and run any app that requires root "like wifi tether" it will not work. There are roms that work with odin that are pre rooted.
What I got from the other thread was Sprint can tell by some method what OS version and build you have been using while connected to thier network... so if this is true they may be able to tell your running an "Epic Experience" build and put 2&2 together that you have rooted.
The fact of the matter is, if you are running software not designed for the phone or not ready to be released and things do not work then they waste countless man hours trying to figure our why things force close on a product that is no longer thiers.
So, it is not hard to see why they do not like people rooting thier devices.
If you ODIN back and still have the speaker problem then it is SAFE to assume its a hardware rather than a software problem regardless of your past programs that have run on the phone.
brian_hoffman said:
Perhaps,
If you ODIN to an offical "virgin" Rom you will lose root.. Period. If you dont believe me do it then try and run any app that requires root "like wifi tether" it will not work. There are roms that work with odin that are pre rooted.
What I got from the other thread was Sprint can tell by some method what OS version and build you have been using while connected to thier network... so if this is true they may be able to tell your running an "Epic Experience" build and put 2&2 together that you have rooted.
The fact of the matter is, if you are running software not designed for the phone or not ready to be released and things do not work then they waste countless man hours trying to figure our why things force close on a product that is no longer thiers.
So, it is not hard to see why they do not like people rooting thier devices.
If you ODIN back and still have the speaker problem then it is SAFE to assume its a hardware rather than a software problem regardless of your past programs that have run on the phone.
Click to expand...
Click to collapse
I was not aware that they can see what OS i've been using. Anyway, they are replacing the phone and said i should receive the replacement at my house tomorrow. Normally all replacements are sent to them this is the first time i'm getting a replacement sent to my house instead of the store.
Are you sure you searched? One of the very first threads in the development forum...
Sent from my SPH-D700 using Tapatalk
updated instructions to goto stock without odin, see post 5.
Very sorry to post this in such a panic, I have been researching Google and XDA forums for a couple of hours now and just can't find the information I need.
I dropped my phone and broke the proximity sensor. It is making the phone all but unusable. I have the Total Equipment Protection from Verizon, which covers damage, theft, and loss. However, the problem is I have rooted the phone, and I am concerned they will say I have voided the warranty.
I tried doing a hard reset, and it still shows up as rooted. I have downloaded the files to 'restore to stock', but I don't know if that will unroot the device, or not.
I had previously installed Voodoo Rootkeeper when I had rooted it the first time. Now, after doing the hard (factory) reset, I installed Voodoo Rootkeeper from the Play store and it says I have Superuser installed, but I don't see it in my apps list. I am guessing that I just need to reinstall it from the play store because there is a button in Rootkeeper that says, "Google Play".
There's also a button that says "Temp un-root". Will this unroot my phone so that I can return it to the store under warranty?
Is there a way to completely un-root this phone, once it has been rooted?
Just FYI, I did not use the Chinese root. I used the root where you plug your phone in to the USB and use adb to run a program, which then asks you if you want full root or the partial root that you can only access via USB/abd.
I'm sorry if this seems confused... Basically, I want to unroot this phone and return it as quickly and simply as possible. Any help would be greatly appreciated!
Thanks!
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
usefulidiot127 said:
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
THANK YOU! I had hoped it would be that simple. I tried to read through that thread to see if that was the case, but couldn't see anything definitive. I was in a bit of a panic and distracted too, so it's possible I missed it. Hopefully, this thread will get indexed by Google and other people who may have the same problem can see this.
Will try that and report back!
George
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Thanks, hard brick?
willyjay said:
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Click to expand...
Click to collapse
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Not working
Ah, heck!
I tried the first generic 'restore to stock' from this link:
http://forum.xda-developers.com/showthread.php?t=2432476
and when I get to the step where I click 'ok' to proceed and flash the rom, the program stops and the phone displays a "B100" and then "ROOTED" in red letters!
I'm going to read through all 27 pages of that thread to see if anyone else has had this problem, but in the meantime, does that Verizon specific thread fix this problem, would either of you happen to know?
Thanks!
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
gwbyrd said:
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Click to expand...
Click to collapse
The VZW specific method worked perfectly for me....also, shows unrooted in the settings and download mode.
Just make sure to verify the md5 checksum on the tot file.
Verified, flashing the stock tot resets back to pure stock including a reset of the root flag. I used the VZW specific writeup and it went exactly as advertised. Recommend you use that one.
Thanks
06stang said:
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
Click to expand...
Click to collapse
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
gwbyrd said:
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
Click to expand...
Click to collapse
Can't hurt to do it. When I had my Incredible 1 I asked my buddy about it and he told me when he gets the phone they check for physical damage, check the water damage indicators, plug it in and flash the new software, then test it to send back out. I went through 6 incredibles, 4 incredible 2s, 4 rezounds, and 4 galaxy nexus. All rooted all returned without resetting no charges.
But i can say 100% guaranteed without a doubt your total protection insurance does no care what you do to the phone because it's not a warranty issue anyway. If you return your current device for a new one you're paying the $99 fee anyway. If you send it in as warranty they'll charge you full pop if they see physical damage.
HOORAY!
HOORAY!
I followed the steps at this link: http://forum.xda-developers.com/showthread.php?t=2448960, and it worked!
Thanks again, everyone!
I've rooted with King Root. Since I have got troubles with GPS and need to send phone for repair, I need to completely unroot with no trace that phone was rooted. Do you know hot to do it...? I've found that after unroot via King root RW is still mentioned while booting, so it's not clean unroot... Please explain if you can step by step.
Thank you very much.
Martin
Can you just do a factory reset from the recovery menu? Before I bought mine on Ebay I asked the seller about rooting and what if it bricks, he just said I can send it back within a month with no questions asked more or less.
Droid_Nut said:
Can you just do a factory reset from the recovery menu? Before I bought mine on Ebay I asked the seller about rooting and what if it bricks, he just said I can send it back within a month with no questions asked more or less.
Click to expand...
Click to collapse
Didn't try yet, in the meantime rather asking. Now did Nandroid backup and trying to find out if I can flash it without root in COS recovery or need to root again, install Nadroid backup and restore vie this app.
Also in Nandroid backup is missing script for Lenovo ZUk Z1 and no chance to find it, so I will cross fingers that it will not cause additional problem during recovering from backup...
Droid_Nut said:
Can you just do a factory reset from the recovery menu? Before I bought mine on Ebay I asked the seller about rooting and what if it bricks, he just said I can send it back within a month with no questions asked more or less.
Click to expand...
Click to collapse
Tried factory reset and full wipe and still not updatable, OTA update ends with same log "system was RW mounted" so it seems it's irreversible if you root. Very bad news, so you can't then apply warranty.
Do you have anybody advice how to reset into facotry default without any trace device was rooted..?????
You could try this toolkit, but you will need stock rom. http://forum.xda-developers.com/zuk-z1/development/win-zuk-z1-toolkit-0-1-alpha-t3235964
So it seems, it's not possible to make safe root and unroot on ZUk Z1 device as far as I know. Maybe somehow very difficult. That's not great news indeed. It's my first phone ever not possible root / unroot safely. And it's giving me feeling that Z1 despite it's great device in terms of hardware is not good choice. Also quite surprised how far away from well tuned OS is current release. I can't understand, why just CM didn't develop OS with possible root right or didn't incorporate full device backup. Honestly I don't care so much and probably neither other users about root, if natively in OS is complete backup / recovery. And... If I can do root without possibility go back (reclaiming warranty or not functional OTA update), then it makes me think, if really Z1 via CM is good choice or not. Despite really nice HW and materials... Pitty
martin_cz said:
I've rooted with King Root. Since I have got troubles with GPS and need to send phone for repair, I need to completely unroot with no trace that phone was rooted. Do you know hot to do it...? I've found that after unroot via King root RW is still mentioned while booting, so it's not clean unroot... Please explain if you can step by step.
Thank you very much.
Martin
Click to expand...
Click to collapse
No you should have read how to do it before you touched the phone. XDA is not a spoon feeding centre. It's for people who want to help themselves. If you had done the reading and had an issue with getting a part of the process to work, yes, but to blindly rush in and want it sorted out because of your own +++++ I must sound like a #### but you learn then act. Everyone has 4 posts and a screwed up phone wanting help. Errr there is a link between the two.
1.Flash a clean COS image via Twrp
2.Flash a clean COS recovery via twrp or adb sideload
3.Lock the bootloader