[S] Another bricked, won't even start, Kindle Fire - Kindle Fire General

I've tried the Kindle Unbrick Utility, but it never found the device because it won't even turn on. Not a hint of a button glow, nor relief from the 20 second hard reset solution. I am currently trying the 15 minute hard reset, as I am left with no logical conclusions as far as I am concerned. Help me geniuses?

Are there any brave souls out there? I'm on the verge of giving up, so either tell me to suck it up and send it in, or give me constructive advice, please?

Does it have a charge? Put it on the charger for a couple hours and try again.

krelvinaz said:
Does it have a charge? Put it on the charger for a couple hours and try again.
Click to expand...
Click to collapse
It was fully charged and plugged in to my computer when I first shut it down and attempted to turn it back on. I will leave it on the wall charger all night, and hope for the best in the morning. Good suggestion.

Still not turning on. I suppose I know what needs to happen next..

Make sure your using the correct charging cable. My wife had a similar issue with charging only and it turns out she was trying to charge using another cable. I noticed that the kindle fire charges at a different voltage than say her HTC Evo 4g. Same cable connection USB mini B but very different voltages for charging.
Next thing to try would be a factory cable and see if you can force it to boot into Fastboot. If it does recovery from there is possible.

It is on the factory charger now, but what do I try now? I've just tried the 20 second hard reset while on the factory charger, yet still no luck.

When its charging does the power button light up green or orange?

trvor said:
It is on the factory charger now, but what do I try now? I've just tried the 20 second hard reset while on the factory charger, yet still no luck.
Click to expand...
Click to collapse
By Factory Cable he meant one of these, not the charging cable.

rolyatkcinmai said:
By Factory Cable he meant one of these, not the charging cable.
Click to expand...
Click to collapse
Well, I am unsure whether or not to make one of those. As long as the Kindle Fire doesn't turn on, nor does a green or orange light glow, I think I will ship it back (since it will be free and I have no money for investments right now). Yes, I've rooted it and also added TWRP to it, but since I've tried methods the people at Amazon would try (besides the factory cable), I'm rather certain it will not void the warranty, and a new one will sit comfortably in my hands.
Would any one else consider this question solved? (so I can change the status of the thread)

sound really like a hw failure - amazon don't look very close

trvor said:
Well, I am unsure whether or not to make one of those. As long as the Kindle Fire doesn't turn on, nor does a green or orange light glow, I think I will ship it back (since it will be free and I have no money for investments right now). Yes, I've rooted it and also added TWRP to it, but since I've tried methods the people at Amazon would try (besides the factory cable), I'm rather certain it will not void the warranty, and a new one will sit comfortably in my hands.
Would any one else consider this question solved? (so I can change the status of the thread)
Click to expand...
Click to collapse
I think that's what I would do, worst thing that can happen is they send it back not fixed.

b63 said:
sound really like a hw failure - amazon don't look very close
Click to expand...
Click to collapse
This is what I hope for.
tonebone said:
I think that's what I would do, worst thing that can happen is they send it back not fixed.
Click to expand...
Click to collapse
I read on random forums, and the Amazon forum, that the shipping will be free as long as they can't fix it, meaning there are no obvious fixes (like a hardware failure), and they replace it with a brand new copy. I'm not sure that is the correct truth though.

as i have read from many others here - they simply send you a new one without looking very closely
many people got for a new one allthrough it would have been easy to fix
many with much minor problem as you have
and if a device is fixable and someone want to fix it i help them to do
but for me your device seems not fixable - as i said - i think hw failure
return it - go for a new one and don't worry !

b63 said:
as i have read from many others here - they simply send you a new one without looking very closely
many people got for a new one allthrough it would have been easy to fix
many with much minor problem as you have
and if a device is fixable and someone want to fix it i help them to do
but for me your device seems not fixable - as i said - i think hw failure
return it - go for a new one and don't worry !
Click to expand...
Click to collapse
Yeah! As I talked with the woman who worked for Amazon's customer service, she asked me to try the hard reset option, and plugging it in to a computer and the wall charger. As I knew, they would not prove to be successful attempts.
I was eager to fix the Kindle Fire, but now I'm excited for this new one to play with!

Related

No charge, no sync - loose MHL cable port.

Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Wow bad luck man, but really you don't need the F word to express your frustration.
stoolzo said:
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Click to expand...
Click to collapse
was it an official desktop charger or 3rd party?
DO a factory reset using code *2767*3855#
(please not this will wipe everything including built in memory, so do backup before you proceed. Backup possible by moving content of internal memory to SD card by copy paste in file manager)
I had a problem when my phone stopped charging after I upgraded firmware, It would also launch Connected to computer screen when it wasnt . Thought its dead.
Did factory reset using this code and its working flawlessly ever since. Seems to be some kind of bug which happens out of nowhere as 2 people I know have experienced this after upgrading to KE2.
stoney73 said:
was it an official desktop charger or 3rd party?
Click to expand...
Click to collapse
I was going to ask exactly the same thing...
I think the OP means that the micro usb receptacle has come away from the board and has been pushed back into the body of the phone. I hope this is not going to turn out to be a common problem as it's something that seemed plague to the Nokia N900 and it took ages for Nokia to acknowledge a design/production fault.
great advice, now it wont boot at all, just goes round in circles....
F**cked.....
anyone got any ideas?
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Will be interesting to see if your wifi is any better on the new phone stoolzo. Maybe you could let us know. Thanks.
good old phones4you
got it already, yes I really have. Phones4you are just round the corner in PC world. Will check my wifi tonight and report back on the other thread.
Please change the thread title. All type of people view xda.
Sent from my GT-I9100 using XDA App
remove and reinsert battery
i had this issue when running custom kernels. somehow doesnt happen with stock.
issue happens like this:
u go to bed while charging
u wake up and the phoneis off or very hot with battery and temperature warning
u reboot and it doesnt reboot, doesn't boot, just goes in circle battery display/reboot cause it doesnt seem to charge neither have enough power to boot.
removing battery + cable then putting both back = it boots again and charge normally
stoolzo said:
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Click to expand...
Click to collapse
************************************************************
Yeah, did all the usual things, I have bricked phones before and always managed to turn them around but we have no CMR to flash anything from ROOT/SD so when it wouldn't boot after a factory reset I knew I was in trouble
The MHL port being loose was the tell tale sign of a fault as I hadn't misused it at all. When I compared it to my new phone I got today it was defo a little further back, just enough to prevent it connecting.
Good old phones4you, fault report to phone exchange in under an hour, impressive.
Just in case the charger had anything to do with this I am going to get rid, dont think it did but I don't want to risk it.
its this one:
http://www.mobilefun.co.uk/desk-dock-for-samsung-galaxy-s2-i9100-p29488.htm

[Q] It seems to be a "full brick"

Was updating using Odin when, as my luck always proves out, a circuit breaker tripped and cut power to my PC. The phone seemed to be frozen on the "Download Mode" screen (30+ minutes of zero activity) so I pulled the battery. Upon reinserting the battery I discover that the phone is 100% unresponsive. I've tried every trick google could produce for me with the exception of the "homemade jig" method as it seemed fairly clear that the phone needed some semblance of life for that to be effective.
So, my question is... WTF??? I've soft modded wiis, hard modded xboxes, hacked PSPs flashed hundreds of phones and generally revel in futzing around in this manner of endeavor and have NEVER bricked a device (even after some incredibly stupid mistakes). This just doesn't make sense and I haven't seen sysmptoms such as mine presented in any of my web searches. Any ideas???
I'm not saying your not a modder, but you should know to have a UPS hooked up to your dev box, for me its a laptop, so...
Anyway, try removing the battery for 1m, press power button with batt removed, now start up Odin, plug the phone in (batt removed still) and see if the phone connects. I'm sure someone will pop in here and provide links to several threads that describe different methods to help you fix this, I would but I'm sorta busy...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Keep the battery out for like a half hour and then try again. That has worked for some people.
Or try the mysterious button that may or may not exist. I know I'd be pushing the heck out of it just in case.
Thank you so much for your quick input... I tried precicely that 3-4 times (google search turned it up) and it was a futile endeavor.
And yes, I am fully aware of all the proper precautions to take, unfortunately I am also fully stupid with frightening regularity (well, maybe just lazy and reckless), I seem to have become a tad cocky as I have never really had to face disaster before today.
It won't happen again!
plug phone into computer without battery. Then hold power and 1 to go into download mode (still no battery)
That there is what I've seen as most effective thing to work on bricked phone's.
cool... I just popped out the battery and will let you know the result in about 40 minutes...
this happened to me recently, i found a post with the solution being to pull the battery out of the phone hold down 1 and the power button at the same time before popping the battery back in and it will send you to the proper screen to odin back to what you need, worked perfect for me
oh crap I editted my previous post. i forgot to mention go into download mode...
It's --
Remove battery and plug into computer. then go into download mode WITHOUT Battery still.
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Krojian said:
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Click to expand...
Click to collapse
there is no hole in the back case of my device. I've had my device powered on and bent the **** out of a paper clip trying to push the 'hidden magic button' to no avail.
YMMV (false hope ??)
Cool, didn't know that little button existed!
I bricked mine the same way a few weeks ago and tried every trick in the book over the course of 2 days. It was truly bricked. I don't have insurance; however, my phone was under warranty. Since I couldn't get the phone to boot or anything I figured there was no real way of telling what went wrong. I sent it in for warranty repair and 10 days later, the phone returned in working order. Work order says they replaced the main board. I marked the phone before returning it so I know its the same phone and it works fine now.
And before anyone says anything, I know, I'm an evil bastard. But I figure it's payback for a samsung flatscreen that died 6 months out of warranty.
I've done this, leaving my battery out for 20 mins or so, and leaving it out while going into download mode worked for me. I don't know why but sometimes I can't even get into download mode with my battery in.
keeepinitgansta said:
Cool, didn't know that little button existed!
Click to expand...
Click to collapse
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
daddymikey1975 said:
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
Click to expand...
Click to collapse
I hope you guys are messing with him...
hardrock121 said:
I hope you guys are messing with him...
Click to expand...
Click to collapse
No, it's just not proven. Some people swear by it, some say it's a myth and some say it depends on when your phone was made.
Sent from Godot's place.

Phone stuck on USB/charging... very weird

Hey there. I have my Galaxy S II (GT-I9100) for about a month, and since a couple of days ago it has been behaving very weirdly about USB and charging.
First of all, the phone thinks it has USB connected at all times. When I go to the settings menu try to enable mass storage it says USB is already connected, even though it isn't!!!
Sometimes when I start the phone it goes to that USB Kies screen and says "connected", when absolutaly no cables are connected AT ALL!!!
When I turn the cell off, remove the battery and plug it back in, without turning the phone on, the recharging battery icon appears, but blinks with a drained battery icon with a yellow exclamation sign and a thermometer which I sincerely have no idea what that means.
It also takes ages to recognize the power charger or when I really connect the USB cable. And finally, when I take them off, it also takes a while to "perceive" they're off and remove the charging lightning from the battery icons.
PRETTY PLEASE, SOMEONE HELP ME OUT, as I don't have time to take the phone to service, and didn't really want to do that
Thanks!!!
This has also happened to me and loads of other SGS2 users! Although usually it only happens sporadically and not constantly. It seems that it's a bad soldering job or dust/dirt has gathered in the microUSB port. You might be able to fix it, if you're *really* careful.
Quote from another thread;
JaX3RiR said:
Last night my phone wouldn't even start charging, so I decided to take matters into my own hands. With the smallest screwdriver I could find, I carefully 'lifted' the tiny PCB in the USB jack while blowing in at the same time. Sure enough, some sand particles fell out, and I haven't gotten carmode'd in nearly 13 hours now. Previously it would do it once every 15 minutes. So far so good, it seems.
Click to expand...
Click to collapse
Thanks for the help... but what is PCB? Is it the connector inside the "hole"?
Tried that and it stopped thinking USB was connected the whole time... on the other hand, it doesn't detect when I connect the USB cable
Lets try keeping 1 thread
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
StupidIdea said:
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
Click to expand...
Click to collapse
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Thanks mate, I sent mine today as well... I hope they act the same with me, as I'm afraid customer service around here always tries to incriminate the user not to use the warranty...
ghnogueira said:
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Click to expand...
Click to collapse
There is no reason to be angry, I'm just trying to help, and just wanted that we all post in one thread, so it would be easier to track later.
I just posted longest thread. Here is another one if it helps to justify:
http://forum.xda-developers.com/showthread.php?t=1151863
I'm pretty sure you have the same problem. Sometimes Vlingo starts, sometimes phone thinks its charging, when trying to boot it shows battery image and won't boot, can boot only recovery and do restart from there.
Get of the high horse when people are trying to help you.
Are you sure you didn't connect USB cable upside down or bended USB port with the cable?
I have no idea what Vlingo is, and obviously I didn't connect the USB cable upside down. I don't think I bended the port with the cable since it still recognizes the cable for charging or booting and going directly into Kies mode, for example.
I am not on any high horse when people try to help me, as you could see my response towards the guys above. Your post wasn't sounding helpful at all, you were just sounding like "hey, you dumass noobie, don't open a new thread for yourself, check the forums first".
By the way, I also took a look at that thread you posted before posting mine, but I have no idea what is "car mode" on my phone...
Sorry if I sounded rough. I thought it is similar issue, so I posted link to longer thread. I had this issue myself.
Peace. Let us know what the service say .
This happened to me one week ago while on holiday....that temp indicator while charging plus the other stuff you mention....
Plus the phone went into flight mode and won't come out....
Got home and did a reset and phone now doesn't recognise sim card...
great phone but I'm a little disappointed
stevee1953 said:
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Click to expand...
Click to collapse
Hello,
Had the same problems aswell, only mine had a bunch of other problems aswell:
When I shut down my mobile it restarts itself and then shows a yellow exclamation mark with an tempgage. Only way to turn on my phone is to connect it with the charger, turn of my phone again, remove the charger and then the phone turned itself on again but without the temp gage.
My phone also thinks its charging when it is not, and when I am actually charging it, its not charging.
Also my PC does not recognize my phone so I am not able to update it.
I have also sent my phone for a repair, I will keep you guys posted.
greets from the netherlands
Yep, mine only got fixed by going into service. It got its mainboard warranty switched.
T- Mobile sent me a replacement phone
They seemed to know the symptoms when I explained what was happening
Same fault for me. Mainboard replaced, works fine now.
Sent from my GT-I9100 using XDA App
How did you guys get it fixed? Did you have to ship the phone out somewhere? How long did you have to wait to get it back? What was the process?
Thanks.
Mine is going to be repaired in two weeks.
I was the 8th SGS2 since tuesday which came in the repair center.
The repair guy said it is a manifacturing fault.
The phone gets hots, and outside temperature is cold, so it makes moisture in the phone.
This cause the phones power management to get fu up (SGS2 has a small battery inside of it, and that gets fu up). Only fix is replace hardware, but 9 of 10 times Samsung gives the fault to the customer. They say it has water damage and can't be fixed in warrenty...
I'm going to write a huge article about it, and I hope it will get published by a lot of site's soon. Phones he admitted having the problem: SGS1, SGS2 and SGSN.
I charged my GS2 2x by USB and it's discharged faster than by the sector
The USB power isn't enough for charge up the GS2 correctly
Are you guys suffering from rapid battery discharging, i have all of the above symptons but my battery drains within hours...I`ve even bought a brand new battery off ebay that is exacly the same issues... I`d like to send it back to O2 but i`ve rooted and flashed custom firmware...

Feeling smart?Help me solve this..

So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
My first thought would be to try a wireless charger.
Solutions Etcetera said:
My first thought would be to try a wireless charger.
Click to expand...
Click to collapse
This is a second option for me too.It just steps over the problem.But this will be my backup plan.Any further idea would be appreciated.
I've had this exact issue before.
Ended up being a problem with SuperSU.
xantonin said:
I've had this exact issue before.
Ended up being a problem with SuperSU.
Click to expand...
Click to collapse
I have no root at all.And also did hard reset as well.
lowert said:
I have no root at all.And also did hard reset as well.
Click to expand...
Click to collapse
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
22sl22 said:
If you have tried a full hard reset then its probably a hardware issue, not a software one. Try a different charger anyways, that could be it. Or like you've said, RMA or if your feeling brave you can open the phone up to see if anything battery related is loose/disconnected
Click to expand...
Click to collapse
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
lowert said:
Yes this was my first thought too.I just wanted to stay away from this thing,it's a little bit tricky when the phone is from England and I'm a thousand km away.But looks like I have no choice.Thanks for the confirmation.Any thoughts about the RMA?Will they repair it?Or Changing it?
Click to expand...
Click to collapse
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
lowert said:
So the problem is the following: my nex 4 has suddenly stopped charging..it was 2 days ago.The strange part is that when the system runs i can't charge the phone.It looks like the phone recognizes that i put the usb cable into it,but it shows the no charging sign on the battery history menu point (and the battery is discharging).And the twist is: when the phone is fully off and i put the usb into it it charges normally(white accu on black screen)but as soon as i turn on,it stops.
I did hard reset many times...Im on stock 4.3(unlocked bootloader,no root)
I changed the cable.No progress
I use a converter cause here in Hungary we have a two pin system,but this is nothing cause it has always worked.
Btw,the phone runs normally.
Any ideas?
First,I would like to get a solution,not a "RMA it answer",it would be the last option.
Thank you for your time.
Click to expand...
Click to collapse
Hi, I Do think the converter does not meet the specifications, if your device is off it generates just enough power to trigger the charge-regulator in your nexus4 and the phone is charging; if it is switched on, the phone drains so much power from your battery and/or charging unit that there is not enough voltage/mA-Load to switch the charge-regulator in your nexus4 to "On". The power provided by a converter is no sinus wave, it has irregular spikes and waves and this might over the time-being has "weakened" your Nexus- Charger or the charging controller in your phone.. Try another converter/charger combination if possible with a converter with pure sinus-wave output.
By "Hard reset" do you mean a "factory reset"?
I have an issue when the phone temporarily stopped charging, but it was a particular rom.
You can try buying a charging board replacement from ebay: http://www.ebay.com/sch/?_nkw=nexus%204%20usb%20charging%20replacement
greg17477 said:
By "Hard reset" do you mean a "factory reset"?
Click to expand...
Click to collapse
This. If you just went into settings and hit factory reset, it just wipes data, not the system. Try downloading the google images (Or wait for the KitKat OTA)
22sl22 said:
You can try. Ring up google in hungary and see if they will do it. Otherwise you would have to find someone you know in the uk to return it.
One other thing, have you tried charging from a pc, not the mains? You could try that
Click to expand...
Click to collapse
Okay,News...not charging from computer neither...it doesnt even recognizes it so I cant acces it trough computer.I will try with a different charger,but no chance this would be the problem

Nexus 6p Won't Start (Suspected Hardware Failure)

My nexus 6p suddenly won't start, I've had my phone since May 2016 so more than a year now.
I've flashed a custom ROM onto it, I'm sure this isn't a software issue because it's been running fine since I bought it (and flashed it) and I followed all the instructions correctly.
I've read through this thread and tried the solutions there, hold the power button for longer than usual (a few minutes), hold the volume down button and power together, hold the volume down button then charge it, now hold the power button. I tried all 3 solutions which worked for many in that thread, but not me.
This all started 2 days ago, with no changes software-wise and using the same configuration as when I first flashed it, I opened the app HERE Maps and then my phone froze, totally stuck and unresponsive, restarting was no good, I had to go into TWRP and wipe the cache and dalvik cache, and it booted fine.
Today, same thing, I opened up HERE Maps and it got stuck again, I now notice that it takes longer than usual to start up via the power button, and wiping the cache and dalvik cache does not work anymore, it stucks on boot.
Now, my phone is not able to start at all. I think this is a hardware-related issue.
So quick recap:
1. Opened HERE Maps and gets frozen
2. Wiping cache and dalvik cache no longer works, stuck on boot.
3. Phone not able to start at all.
I am out of warranty period-wise, but I also custom it, so obviously my warranty is out the window. I need some insight from you guys here at XDA before I buy another costly phone.
someRandomSamaritan said:
...Now, my phone is not able to start at all. I think this is a hardware-related issue...
Click to expand...
Click to collapse
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
v12xke said:
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
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Click to collapse
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
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Click to collapse
Can you access recovery or bootloader mode?
If within warranty, contact google/Huawei depending on where you purchased the phone from.
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
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Click to collapse
Is it recognized at all when you plug a data cable to your PC? Your phone may be stuck in Qualcomm's EDL mode. Search.
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
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This is a possible option..I'll try that tomorrow when it's morning
Anything else I could try? I think the most obvious methods are not available for me with this kinda situation
someRandomSamaritan said:
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
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If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
v12xke said:
If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
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Okay, this is helpful, you guys seems to think it is in EDL mode (which I haven't heard of until now), I'll try this and hopefully a driver loads or something
EDIT: nope, no drivers are loading, doesn't seem to be anything new in device manager, no device plug in sound, how sure are you that I'm in EDL mode?
It did work a few times yesterday (being able to boot into TWRP and wiping cache and dalvik cache), but now I'm not so lucky, it doesn't work anymore. I don't believe my phone is completely dead for some reason, I still do believe it can be saved. Hopefully I'm right :|
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
someRandomSamaritan said:
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
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I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2. They have project treble.
Your issue is different than most others. Most n6p with issues are bootlooping devices.
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
BadBoy2K7 said:
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
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Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2.
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Click to collapse
Pixel 2 is some expensive thing, out of my budget
someRandomSamaritan said:
Pixel 2 is some expensive thing, out of my budget
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Then you should look for alternatives. Perhaps OnePlus 5T, etc.
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
someRandomSamaritan said:
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
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Click to collapse
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
I was facing bootlooping problem with my Nexus 6P and bootloader was locked so was unable to flash ROM by any mean.
So I tried following few threads and did "fastboot continue" and my device is not showing any sign of power since then. When connected to PC then no USB connection is there.
Is there any suggestions that can solve issue?
someRandomSamaritan said:
Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
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No. Unfortunately this happened to me last month and ive had the phone for almost 2 years now. Its sad because others are having the same issue and I think the hardware is faulty
I just called up a local phone repair and they said from their experience of repairing nexus 6p phones, most (if not all) of them had dead motherboards. The technician told me to get a new model of a phone and skip the 6p as it is a poorly built phone.
I consider saving up for a pixel..
NoobInToto said:
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
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Ive heard of people baking motherboard on Nexus 5x and many other phones to reflow the solder.

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