ATT is screwing me on data? Capped! - Galaxy Note GT-N7000 General

Okay first of all, I would consider myself a light-average data user. About 1 GB average or less on my T-mobile unlimited before using my ATT line as my primary. Most of the time I'm on Wifi at home or at work.
I have a grandfathered unlimited data plan.
I surf the internet usually when I'm on lunch.
I never use my phone on my way to work, a 1 hour commute. I do not have auto update on any of my apps in the market.
Well, my billing cycle started on the 11th of this month. 8 days later on the 19th, I get a message saying i'm approaching the top 5 percent, and I will be capped if I keep it up. Next day I am capped on the 20th. My data speeds went from 7-8mbps down to .12-.15mbps, making the data plan basically useless.
I looked at my data usage when I got home and found out that apparently I've been using 500mb of data on random days at around 7ish AM in the morning. at 7AM I'm in my car on the way to work, how the hell am I transfering half a gig of data on my way to work? I NEVER use Pandora, Slacker, Netfix or any other data intensive app.
The real kicker is this morning checked my data usage again, and this time I used 250mb of data again yesterday morning at 7:25 AM. I have not touched my phone yesterday morning since I was asleep till noon recovering from my Chinese New Year hangover. Also how am I suppose to use 250mb of data when I'm capped at .12-.15mbps, It would probably take me all day to transfer that much data!
I'm going to call ATT later on my lunch break, I'm hoping it's just a mistake in the computer system and not somebody stealing my bandwidth? Is it even possible to steal someone's cell phone data bandwidth?
How am I supposed to approach ATT with this matter, it's basically their word against mine.

Use this app to find what is using the data
https://market.android.com/details?id=com.mobidia.android.mdm
Sent from my GT-N7000 using xda premium

The time stamps are not when data was used but a collection of usage posted all at once at those times since the last posting

Related

[Q] T-Mobile's Unlimited Data Plan cap of 5GB data

I've been using T-Mobile for several years, and and I've gone from a RAZR to a Gravity to a Touch Pro 2 to a G2x. I've been using my G2x since May and had my Touch Pro 2 for a year. Both were on unlimited data plans. For the first time, near the end of last week, I received a text message telling me that I reached a 5GB cap on my data service and that I will have reduced speeds until September 2nd.
Naturally, I was unaware of that. It's in the TOS which I glance over. Mind you, I've been using smart phones capable of media streaming, web browsing, etc for over 15 months. On my new G2x, though, I use a lot more considering the browser has flash ability and the Youtube application is more intuitive. So, I went through 2 billing cycles on this before hitting the cap on the third. I've made up for it while I'm on the college campus by jumping on the wifi but it's frustrating until the billing period ends.
Reading some pointed out tethering is a major source of the data usage if used. I used it 2-3 times, once was mainly when a storm caused our power to go out and I was using my laptop. The wifi hotspot on my G2x works when it feels like it.
I mean, I'm waiting for GB 2.3.4 and/or 2.3.5 releases with A2DP so I can use Netflix, but I'm sure trying to use Netflix especially will shoot me to the cap in days. I love having Youtube all the time on my phone, but aside from tethering, what are some things to avoid to work around these caps?
Just use Wifi if possible.
I haven't went over in some time but I use to just turn off data during that day when I was at work. Doubt it really mattered but it saved some battery for sure. Most placed have Wifi nowadays.
Sent from my LG-P999
The only way to get out of the caps is to do some innovation and come up with some kind of app which reduces data consumption..I think it's the need of the hour for us..I hope some one comes out with such kind of an app..

Bell users: Question about data /data usage

I noticed something a little odd the other day. Since flashing CM& I had to re-install the Bell Self Serve app. I have done a bunch of downloads and for some reason, my unbilled data usage is only 6.8mb. I am sure I am using more than that. Its almost like is only registering what I use while in browser, not app or file downloads. Does the 500mb data plan I have only cover browser usage and the rest is unlimited ??
What plan do you have?
I have noticed the same thing. Download a 300mb file and at the end of the month its a 10mb on my bill. (along with self serve and tcare)
I'm on last year's student special plan.
sent from my Atrix via XDA premium
Be happy your self serve app works. Mine keeps saying it's not compatible with my account.
You can always send a text to 82273, and use the mobile menu system to check your data.
Or login to bell.ca, link your account to your bill, and then you can check your unbilled usage and compare the two.
Note: Bell now has a 55 Plan (fab 10 instead of fab 5, 200 minutes I believe, unlimited texting, and 1GB data for $55). Well worth the $5 difference compared to their 50M plan they had (fab 5, 200 minutes I believe, and 500MB data) I upgraded to it and it just took affect on next billing cycle.
Just use netcounter
Sent from my MB860 using XDA App
Its called Corporate Basic 36M. Here's a screen shot
I've noticed the same sort of thing. I recently switched from a 1GB plan to a 6GB plan. I was going slightly over my 1GB plan before but since I changed my plan to 6GB I've noticed on my self serve it's showing far less than I am using and because I have switched to 6GB I have been using a lot more than I would have previously. I am using the onavo data tracking app which told me I used 6GB total for last month yet my bill says I have only used 171mb total. This is with me tethering my phone to my laptop and using it for facebook, msn, research for school, youtube videos, several full length episodes of tv shows, downloaded a few small programs and so on. I am tempted to go by what selfserve says that I am using vs what I know I am using and onavo says I am using but I am afraid of getting a huge bill at the end of the month. Anyone know what might be going on?
Same here, Bell says I used 30 megs of my 500 meg plan, whereas ZDbox or other apps have me well over 500 for my bill date *shrug*
As far as i can tell, google Market doesn't count against the limit
As far as I know, if download an App or do anything, has been counted towards my 1GB bandwidth, cause within a week or so I see that I have already used up about 200MB.
BTW is there an app, which shows which app is using how much data from my connection.
mumbhai55 said:
As far as I know, if download an App or do anything, has been counted towards my 1GB bandwidth, cause within a week or so I see that I have already used up about 200MB.
BTW is there an app, which shows which app is using how much data from my connection.
Click to expand...
Click to collapse
I use ONAVO. It's really good and gives you 3 widgets. One is app watch which will tell you how much data each application has been using. Then it gives you a widget that shows your total data usage for your billing period and then there is live data usage which tells you how much data each app has been using in the last several minutes. It also offers a feature to disable your data once you have reached a certain limit to prevent you from getting charged for going over your data limit.
using 3g watchdog
Using 3g watchdog, pretty happy with it.
On a 500M plan, I have 200M on 3GWD and 164 on SelfServ. The truth is not much download.
I've been noticing this for the last 3 years. I had a 500mb data plan on my old HTC Touch Pro. I did not have any data monitoring apps installed on that phone, but my usage was always around 10-15mb per month, regardless of how much I used. I would download complete roms to flash on my phone over 3g, and still only have it show 10mb usage for the month.
Looking at billing details, each data session maxed out at a very low number, I forget how much, but like .091mb or something like that... but the data sessions would stay active for hours and hours so it all added up to not too much.
I then bought a sim card and a Nexus one a few years ago, and my data usage all of a sudden matched exactly what I was using.
When I upgraded(?) to the Atrix, I upped my data plan to 1gb, and have been experiencing the same data usage problems I had with the Touch Pro years ago. Monitor it with 3g watchdog, Onavo, or the built in data monitoring in ICS, and I always use over a gig, yet my bills and self serve always only report 15mb usage or so over a month. Somethings wrong with the data reporting, but Im not about to inquire about it, as I seamingly have unlimited data because of this. I do, however, still check self serve routinely just in case they fix the problem someday.

att throttled

Throttled at 10gb with 9 days left in cycle!! So sad. I got the text yesterday for the warning, and got the text today that I am throttled.
Speedtest confirms it, I usually pull 2-3 mb/s, and now at 159kb/s.
Sucks!!!
you should watch it dude. they throttled me, got about 1megabyte a second where i live, down to about 15kilobytes. They allowed me to do this for 3 months before they finally forced me onto a different plan. I am in the process of fighting for the unlimited back though. just a fair warning though, cut that **** down.
geishroy said:
you should watch it dude. they throttled me, got about 1megabyte a second where i live, down to about 15kilobytes. They allowed me to do this for 3 months before they finally forced me onto a different plan. I am in the process of fighting for the unlimited back though. just a fair warning though, cut that **** down.
Click to expand...
Click to collapse
.. u got throttled 3 months in a row, and then they forced you onto a different plan ? are you ****ting me? holy crap.
this is such bull****.. they throttle you if you hit top 5% of users in your area... so eventually they force you to use much less data... then eventually everyone starts using less data, and then the 5% mark gets lower, so then your forced to use even LESSER data, and so on and so on. When is this going to stop? When everyone uses under 2GB?
i mean come on, seriously, WTF.
i mean it's a good measure to prevent people like you or me from using too much data. i mean, they don't expect you to use 10gbs on a mobile device. and I was pulling at least 30gbs monthly on a connection topping out at 1megabyte in my area (600-1000kilobytes per second usually). I don't blame them for throttling at all. I do blame them for thinking that I wasn't using all of that data on the mobile device. My data usage came pretty much from illegal piracy and random netflix and pandora sessions however they still believe it was from tethering so that's why i was knocked on that plan. It's hard to explain how all that data was being used w/o saying that I pirated a bunch of stuff during those months. so yeah, just be careful what you're doing with your phone, they will cut you off if you are consistently bad. If you can't take it, then switch networks to someone who offers inferior networks with unlimited data.
On the other hand. I live in California east bay... Have used1.5 gigs. I have received a warning that I'm nearing5%.. So I feel scammed.
Sent from my MB860 using XDA App
geishroy said:
i mean it's a good measure to prevent people like you or me from using too much data. i mean, they don't expect you to use 10gbs on a mobile device. and I was pulling at least 30gbs monthly on a connection topping out at 1megabyte in my area (600-1000kilobytes per second usually). I don't blame them for throttling at all. I do blame them for thinking that I wasn't using all of that data on the mobile device. My data usage came pretty much from illegal piracy and random netflix and pandora sessions however they still believe it was from tethering so that's why i was knocked on that plan. It's hard to explain how all that data was being used w/o saying that I pirated a bunch of stuff during those months. so yeah, just be careful what you're doing with your phone, they will cut you off if you are consistently bad. If you can't take it, then switch networks to someone who offers inferior networks with unlimited data.
Click to expand...
Click to collapse
Were you downloading movies on your phone? or streaming them from your PC? I use a ton of netflix and I have a few TV series that I stream from my PC.
My problem with being throttled is the way they are doing it.. the top 5% in your area will get throttled.
At first it may sound fair, heck, I live in MA where the top 5% puts me at 10 GB. but like i said.. once everyone starts bringing their data usage down, then the 5% cap is going to get smaller and smaller and smaller, then we'll have people getting throttled for using 1GB a month! You get what Im saying? It's BULL ****.
Eventually I will be switching carriers once the throttle point gets to about 5GB. Which.. given the way things are going, it would be about a year.
tangledskein said:
On the other hand. I live in California east bay... Have used1.5 gigs. I have received a warning that I'm nearing5%.. So I feel scammed.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
See, this is exactly what's wrong with this set-up. You're not even close to the standard 2gb and already getting warnings about throttling.
This was all on my phone. Mostly when I'm put and about I'll start a p2p on my phone and it's usually done by the time I get home. Then I do alot of surfing and video playing on my phone as well. But yeah I can see where they suspect its off a tether its just hard to explain to them its not.
Sent from my MB860 using xda premium
well damn dude, I was just streaming tons of video from my home media server. I abuse my FiOS connection must like my ATT connection.
I just got off the phone with ATT. Throttling will always be determined by top 5% of users in the country. There is no number that is available to tell us what the top 5% will be, so we're just gonna be at the mercy of what everyone is using.
The rep couldn't tell me if the 5% took account just unlimited users or Tiered data users as well. Either way --- if the top 5% is using only 1gb, we are S.O.L.
I refuse to pay $60 for 5gb of tiered data, highway robbery.
I will continue to stream music as much as I can in an effort to raise the 5% cap for other users. otherwise, we're gonna get throttled at 1.5gb.

Verizon Data Calculations not reset - Warning!

I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
That sucks it didn't reset but good they helped you. Glad I'm still on unlimited
aVsG1rl said:
I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
Click to expand...
Click to collapse
My billing cycle ends on the 18th but my data resets on the 23rd. Maybe you have same situation? Data resets on the 23rd?
-Wizzle
i could care less. UNLIMITED DATA FTW
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
Click to expand...
Click to collapse
Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
Chuck_IV said:
Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
Click to expand...
Click to collapse
LOL it should reset on cycle though mine does when cycle day hits it is 0.00 resets everytime
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
Click to expand...
Click to collapse
How do u get unlimited data with verizon?
You can't get unlimited with Verizon anymore.
GTLuver said:
How do u get unlimited data with verizon?
Click to expand...
Click to collapse
no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
jayochs said:
no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
Click to expand...
Click to collapse
Yep me too. What do I look like getting a bad ass phone and can't use it the way I like? Lol brand new phone and have to put it down when data limit reaches threshold lol I feel sorry for the people that upgraded. When you're out of town you're definitely going to use alot. Unlimited comes in handy during those times.
Sent from my SM-N900V using XDA Free mobile app
That's pretty strange, indeed! For me however, my data doesn't reset until like four or five days after the bill is paid. My billing and data cycles aren't on the same period, so I would definitely check on that and see if you're in that same boat, too!
Off topic but fwiw I hate Verizon! Had to get it because of a move(I had T-Mobile) and for the few months I've had them I've had nothing but problems. Crap speeds, paying out the ass for 20 measly gigs,had to pay full price for a DE Note 4 for root and an unlocked bootloader..my last run in with them was yesterday when I was approaching my data cap and I tried to up to 30gb...they tried to say they couldn't since I had video calling on my phone..which doesn't make sense since one I don't have video calling and two what would it matter if I did?!?! I'm so sick of them its nuts. Plus the employees in the store are the dumbest known to man. I told them if I get an overage I'm not paying it since I tried multiple times to up my data and they were no help and if they hit me with the charges I'd dump them for AT&T and use a T-Mobile phone...they didn't care nor do I think they even listened. AT&T gives double the data for the same price, T-Mobile & Sprint have Unlimited data..if anyone can switch from Verizon they should..to hell with it I'm starting a petition where I live for a tally of people that would gladly switch to T-Mobile if they would put up a damn tower for LTE.lol
I still have my unlimited data as well! The bad part is Verizon took away using other lines to update and just switch it over to your unlimited line. That really pissed me off. That's a bad move and says a lot on how they feel about us with unlimited data. They want to so badly force us out of it. But not going to budge! Between me and my wife we use 14gb a month. And that's without root now so no WiFi tether. I'm glad to know that I'm not the only 1 spending $700. On a phone once a year!
Sent from my SM-N910V using Xparent Red Tapatalk 2
GTLuver said:
How do u get unlimited data with verizon?
Click to expand...
Click to collapse
had it FOREVER. buy phones off contract to keep it lol
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
Click to expand...
Click to collapse
oneandroidnut said:
had it FOREVER. buy phones off contract to keep it lol
Click to expand...
Click to collapse
I'm sure we'll have unlimited data as well in the near future. Look at how we had a limit on minutes and texts. I remember when a had 500 min/MO. & 500 texts also. Weekends were free. Lol that was so 90s

Anyone else believe the bandwidth reported by Project FI on the Nexus 6P?

I've only been using the phone since Thursday. It's just after midnight.. so Sunday morning. I don't work weekends, so Thursday and Friday I was at work (on their WiFi).
I've surfed the web probably, used Google Maps (maybe), checked email, and watched a few videos on YouTube.. I'm already up to 770MB of my 1GB data? In basically 3 days time? So by that estimate if I were to do what I've been doing I'll be at 7.7GB usage in 30 days time?
When I was on Sprint I'd do whatever the hell I wanted pretty much and I came in always under 3GB per month.
Did you receive an update? If you just got it out of the box it probably updated Android and apps, were you on wifi at the time? Also, youtube eats data.
go to settings > data usage
it will show you what is using data...
I've been on Project Fi for about a week and the bandwidth usage that the Project Fi app reports is in line with what the Android "Data usage" graph shows. I'm almost always on Wi-Fi, so I've only used about 180MB of cellular data so far.
I'd have to say you need to look at the data usage graph in depth in the settings, as stated above, and check the per app usage.
I'm on Fi and have add no discrepancies with the data usage.
I don't think I can look at bandwidth the other way through Android settings. Because when I rooted all that data went bye bye. Project FI app reports 843MB (says .84GB and shows the blue line getting close to my 1GB Plan green line) roughly and the Data Usage thing in settings shows 78.99MB.
jdubya42 said:
Did you receive an update? If you just got it out of the box it probably updated Android and apps, were you on wifi at the time? Also, youtube eats data.
Click to expand...
Click to collapse
I was on WiFi the minute I set up my phone. I didn't even have a sim card when I set it up and received the January OTA.
I got the phone Wednesday night. I set it up when I got home on WiFi. Thursday the sim card came and I plugged it in. I was already on work WiFi.
I used to use YouTube all the time on my HTC One M8. Sometimes half hour at a time. My commute to work is 1 hour roughly.
So I went out to get lunch today and coffee. I didn't use my phone. I came home and did laundry, used my PC, used the bathroom, made dinner, and yes played one Android game. I've had the phone charging for awhile now, not using it. I did have YouTube on while I was doing laundry.
I can confirm I am on my WiFi because well it says so and a speed test gets me over 100Mbps.
Out of nowhere just now I get a warning message from FI saying I used .99GB of data (.993GB if I open up advanced).
I find it hard to believe in 4 days I used 1GB. I'm no longer on Sprint, but I can log in and see my last 3 bills. Jan bill 2.24GB, Dec bill 1.7GB, Nov 2.3GB.
With Project FI I'm on target to do 7GB this month unless I shut off data.
I am totally fine with paying if I use 2GB or even 3GB data, because I've never gone higher than that, I just find it hard to believe I'll end up with 7GB.
I may leave already.
I found a service that uses Sprint only, but for $30 I get 3GB LTE/3G data, unlimited calling and texts.
If I want to go cheaper it's $19.99 for the above, but with 2GB data instead.
Actually for $10 bucks a month I can get 1.5GB data and 1000 minutes and texts.
Were can u get the $10 deal
Sent from my Nexus 6P using Tapatalk
yuppicide said:
I may leave already.
I found a service that uses Sprint only, but for $30 I get 3GB LTE/3G data, unlimited calling and texts.
If I want to go cheaper it's $19.99 for the above, but with 2GB data instead.
Actually for $10 bucks a month I can get 1.5GB data and 1000 minutes and texts.
Click to expand...
Click to collapse
"I found a service"
Purposely leaves out and omits the name of company.
Scam
Sent from my Nexus 6P using Tapatalk
yuppicide said:
I don't think I can look at bandwidth the other way through Android settings. Because when I rooted all that data went bye bye. Project FI app reports 843MB (says .84GB and shows the blue line getting close to my 1GB Plan green line) roughly and the Data Usage thing in settings shows 78.99MB.
Click to expand...
Click to collapse
It clears it but going forward it will show that data, unless you install a new ROM.
Sorry. I didn't want to post the name until I read more on it.
ringplus.net. Uses Sprint network. When people call you instead of hearing some kind of ringback tone, they here an advertisement. Plans start as little as free, but require you to top up a certain amount in case you go over. When your top up balance is $0 they bill you the top up amount again.
They have paid plans also. $12.99 gets you unlimited talk, text, and 1GB data.
People say there's a little delay in talking.. I'm wondering if it's the same experience as when I was on Sprint. Because Sprint itself was fine for me. A few spots along my hour long commute to work where I did not get data, but no big deal.
Cleva1 said:
"I found a service"
Purposely leaves out and omits the name of company.
Scam
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I just posted see my other reply here.
kenbrownstone said:
Were can u get the $10 deal
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
https://www.reddit.com/r/ProjectFi/comments/3k4r06/howto_enabledisable_airplane_mode_taskerroot/
If you are consistently on WIFI, I highly recommend set that up. My first month I used .2gb, my second month I was out of WIFI range for a week and racked up .6gb. I'm on WIFI at home and work all the time, also with lower cellular signal, so doing airplane mode with wifi on saves a lot of battery as well!
When I got the .99GB notice yesterday from Project FI I turned off Cellular Data.
Today I get a notification that I've used 1.013GB and I am .13 cents over.
I am guessing FI is slow at updating it's usage stats and informing you about your usage.
It shows nothing for today, and a tiny bit for yesterday. So this overage must actually be from yesterday and they're just now informing me that I am over.
Did you call or chat with someone from Fi to see if they can help you get to the bottom of all the data use and charges? They might also be able to find an issue you can't easily diagnose and might even grant you a free 1GB or something because of it. I've had great success speaking with them.

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