Database Users

Serious HD2 00028002 error CAN"T USE PHONE!

Hello fellow HD2 users,
I've got an HD2 T-Mobile UK. I've just tried my luck with HSPL, I've succeessfully installed HSPL using the steps in this thread: http://forum.xda-developers.com/showthread.php?t=609477
However, when I copied the LEOIMG.nbh (1.48 offiicial rom) file to the micro SD 8GB card; and rebooted, things seemed ok untill it suddenly stopped the progress of flashing the ROM and gave me a Grey screen with the Error 00028002 "not Allow" sort of thing.
So I tried yanking battery out, rebooting normally, it displays a grey triangle with " ! " in the middle and then displays the 00028002 error then back to Tri colour bootloader, I noticed that the HSPL is gone and its back now to 1.42.0000
I even tried a Factory reset, it does the reset I reboot, but it still shows me grey triangle and same routine. I've tried everything now. This bloody T-mobile phone is just useless to me at the moment !
Can you please HELP !!! Thank you so much !
Regards !!

Ok found solution, I just had to install the official T-mobile 1.43.110.0 ROM from this link:
http://rapidshare.com/users/258XUJ
After just switching on the phone with microsd inside, I just plugged the usb and started the RUU and followed the steps and things are back to square one now.
not thrilled that it has been a nightmare so far to get a new rom on.
but at least I can use my phone with its basic functionalities. not gona push my luck again...

You cannot flash official ROMS from the sd because it replaces the SPL with a stock one. Presume it got half way through then decided the ROM was not for your device since it hasd replaced the SPL. Cooked ROMS are ok to flash from SD but for Stock use the RUU.

tell me it's working please.my HD2 from UK T-Mob is same "bricked" and in Slovakia is very very difficult to find somebody who can fix this....i think maybe only the HTC repair center

^
If your phone can load up into the boot loader (tri-color screen) your phone is not bricked.

Deeper Trouble:Same error,but cannot use USB!!!
Guys,
im in even much deeper **** now.I accidentally tried flashing a stock ROM via SD card and now ive gt the same ROM code error.What makes this worse is that my Vista computer is not recognizing any USB connection when i connect my HD2 to the computer.If i need to flash a stock rom via RUU wrapper to get through this stupid ROM code error, i need a USB connection at the first place...which IS NOT WORKING NOW!!!...im sitting duck here guys...i really really need your help on this one.im extremely frustrated and helpless.thanks alot...

When u say USB not working, how do you know?
Put phone in bootloader, connect USB cable,,, on phone does "serial" become "USB"? If yes then just run the flash.

samsamuel said:
When u say USB not working, how do you know?
Put phone in bootloader, connect USB cable,,, on phone does "serial" become "USB"? If yes then just run the flash.
Click to expand...
Click to collapse
Go to this thread Sam as kawshigan started a new thread

semo2010 said:
Ok found solution, I just had to install the official T-mobile 1.43.110.0 ROM from this link:
http://rapidshare.com/users/258XUJ
After just switching on the phone with microsd inside, I just plugged the usb and started the RUU and followed the steps and things are back to square one now.
not thrilled that it has been a nightmare so far to get a new rom on.
but at least I can use my phone with its basic functionalities. not gona push my luck again...
Click to expand...
Click to collapse
broken link

Bricked via HSPL?

Hey all,
Just a little background information:
- Hard SPL'd my phone to flash Dutty's cooked ROM.
- All of a sudden one day, the phone switched off. I tried to boot it up but it will freeze on the HTC loading screen where it displays the radio version, ROM version in red down the bottom - the phone would not go any further.
- My computer won't even recognise it when I plug in my USB.
Anyway, I figured I'd try to uninstall HSPL and start over again. I downloaded an official HTC ROM, tried to load into the bootloader and now I'm stuck.
The screen reads:
Upgrade ROM code error
Please try again
If I pull out the battery/SD card, it will load into this screen again.
What *I THINK* may be the issue is that I didn't use the original ROM SPECIFIC to my phone, i.e. WWE Asian ROM.
I've updated the ROM image on my SD card but I can't get into the original bootloader to start the uninstallation process again.
Help!

Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.

samsamuel said:
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
Click to expand...
Click to collapse
I can get into the bootloader just fine.
It will display the error message and I can't do anything.

OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe

samsamuel said:
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
Click to expand...
Click to collapse
My computer refuses to connect to the phone.
I'll plug in my USB cable, windows will make the connection sound but the phone won't load into Windows Explorer.

What does it say by the spl? 1.42.0000? or 1.42.HSPL?

Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.

samsamuel said:
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
Click to expand...
Click to collapse
No, it doesn't work.
When I run HSPL.exe, it says it can't find my phone.
I already have HSPL installed with a custom ROM.
The phone is stuffed whereby I couldn't get past the HTC logo screen - it just freezes there.
I tried uninstalling HSPL thinking this would solve my problem with no luck.
The phone boots into the bootloader with an error message that I can't seem to get around.

Ah ok, so you get the error message on the 3 coloured screen? If that is the case, then spl itself is corrupt.
I thought you got the error message when the phone tried to boot, my mistake.
Next to try then is to find the original rom that came on your phone, and flash it from sd card, and hopefully it will overwrite the spl. It must be the correct rom for your provider and region, though.
If that doesn't work, then i'm afraid all I can do is wish you best of luck.

samsamuel said:
It must be the correct rom for your provider and region, though.
Click to expand...
Click to collapse
I think this is where I went wrong.
I tried uninstalling HSPL with a ROM that wasn't from my region which is why I'm getting these errors.
Surely there's a way around this?

If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?

samsamuel said:
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
Click to expand...
Click to collapse
I'm sure my phone's original rom was the WWE Asian version from Hong Kong.
I've uploaded the ROM onto my SD card but I can't get the bootloader to load it.
As stated before, I used another ROM at first and then it crashed on me.
Everytime I start the bootloader, it won't let me load the Asian ROM from scratch.
It just displays the error with no way around it.

Hmm, ok, just a couple of last thoughts then i gotta go to bed.
1 - sd card formatted fat32
2 - some people have better luck with 2gb cards than with bigger ones.
3 - Was the phone bought direct unlocked from HTC or is there a chance its provider locked? (i.e are you REALLY SURE you have the right rom)
4 - RUU_Signed.nbh coppied to sd card and renamed leoimg.nbh
Gotta go, best of luck.

ok. u are getting error in bootloader? what exacly is the error message you are getting..

Hard Reset
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.

DownloadMaster said:
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
Click to expand...
Click to collapse
Even that won't work!
Confirmed hard reset but pressing "Volume Up", then the screen blacks out immediately and nothing happens.
When I press the "power on" button, all I see is an exclamation mark for a second then a black screen.

I think the solution is for you to try flashing to HSPL again.
1. Boot to bootloader mode by pressing Vol down key and click the Power button. You should get the tri colour screen, and the word "Serial" on the bottom.
2. Plug in the USB cable to your PC. The word "Serial" should then change to "USB".
3. Run hspl.exe as administrator.
I did the same as you previously when I tried to load the SEA 1.66 ROM on my Hong Kong English phone, and recovered it by using the above steps. I had to run HSPL 3 times before it worked. The first 2 times, it would seem to work as I'd get the "We Hacked it!" message, but when I rebooted the phone to the bootloader, it still wasn't HSPL. Only on the 3rd try, did it successfully load HSPL to the bootloader.
-edit-
You can download the original Hong Kong CSL ROM from a link in this thread.

got to say, if in doubt - goldcard it!!!

what is your spl version now? 1.42.0000 or 1.42.hspl '?
only bootloader is never a problem with hspl installed.
only bootloader is no problem with original spl version as long as you have a compatible stock rom.
\I wonder whether the phone would connect to computer properly.

After plenty of reading around, I've finally fixed the issue!
It was the easiest of all fixes - all I had to do was to download the original factory ROM the phone came with (.exe file) and run the executable with the phone plugged in via USB.
Thanks to all those who have tried to help.

Htc hd2 brick =(

Hello people ...
not much to say ...
i think i bricked my phone .... =(
i installed one of the ROM downloaded from here ...
and it brick my device ...
what should i do ? :`(
it says on the screen :
" Your OS ROM isn't customized for you hardware.
Please refresh the proper ROM code or contact the service center. " ((
p.s. i cant install other ROM
couse it cant see the usb (((

i got the problem solved =)
guess it came from it self couse i was nurvios )))
i entered the hard boot menu pressed the UP (volume) button and then pressed 2 time i think the up(coluve) and down(volume) then it not entered the boot option but connected the USB ...
i installed other ROM and its working fine again ... )))))

so far I have seen 1000 people on xda developers that assume to have bricked their phone...and probably 1 out of 1000 has truly done something stupid to brick his phone.

[email protected] said:
so far I have seen 1000 people on xda developers that assume to have bricked their phone...and probably 1 out of 1000 has truly done something stupid to brick his phone.
Click to expand...
Click to collapse
And then there are the 999 who think they have done something clever, but still bricked their phone...

gladly im not one othe 1\1000 people that done it =)
i had my luck on this one =)

i guess i was celebrated too early...
i tryed to delete the HSPL
by the video tut ... ( yeh yeh ... what can be more easier )
well ...
it says to get a stock rom ( i did it )
it say to put it on the SD after formating it to 32 bit ( i did it )
then hard boot ... ( i did it )
power button ...
and ........... puff ...
now i get: ( On boot ):
PB81100 HX-BC
SPL-1.42.0000 XE
microP(LED) 0x05
microP(TOUCH) 0x03
Upgrage ROM code error
Please try again ...
WHAT IS THAT ? :`(
dose it means i brick it ?
(p.s.)
Tryed to install the HSPL again ...
the install is successfull. ... but no change on the device ...

you have used the wrong rom.
you must use the correct rom that was on the phone when you got it.

Or the correct region. In doubt, just enter your phone's serial number on the HTC download page (here for 1.66) to make sure you get the correct official rom.
Then extract it, put the nbh on your card, etc.

" Sorry, this software download is not suitable for your device. "
hhmm .... i had the hong kong rom originaly ...
maybe it means i have to download it from an hong kong htc site ?

yes....choose the hk site

Are you solved the problem?
How?
I have a similar problem.
I have the same screen at boot, but when I try load anything my device as stuck in progress bar (0%) even for shipped rom’s…
This happens when I try load a shipped rom from SD. Before that I have loaded several cocked rom’s from SD without problem.

the fix...
hold volume up and down together and insert the USB cable then run a different or a good ROM

Bricked friends hd2!!!?!?
PLEASE HELP... I was trying to install android throught NAND on my friends hd2,, in the process of flashing the ROM via Magdalr or whatever.. it froze so i pulled the battery.... and it doesn't turn on. I've pulled the battery on my other friends HD2 so im confused as to why this one in particular does not turn on! PLEASE HELP!!! SHE'LL KILL ME IF SHE FINDS OUT!!!
EDIT: PHEW i figured it out... but im having trouble installing these ROMs

Did i brick my phone??
So my brother was trying to do who knows what to my hd2 and now the hd2 powers on and it says "stick together" (its a t-mobile hd2) and it just stays on that screen.. I'm not the most tech savvy person so bare with me... usually below where it says "stick together" it would show a bunch of numbers and codes and after a few seconds it would load windows mobile and the phone would work fine. However, mine just stays on the stick together and theres no more of those numbers and codes on the bottom.
Did he just brick my phone? And if he did... HOW THE HECK DO I FIX THIS???
HELP :*( i need to use my phone!!
Thanks

Heh I'm in the process of doing my very first flash to get a full install of Andriod 2.2 on my HD2, once I find out a specific answer I've been looking for I'm gonna start the process

HD2 brick
I just bricked my HD2 (USA T-Mous). I tryied update RADIO when was progress on PC 100% in PDA 96% and freezed. I just pulled battery and phone is bricked. When I connect to PC via USB, i can listen twice short plug sound and this is all. No bootloader, nothing. Any reason? Thanks

Did you try to turn on your mobile pushing "vol down" to load usb mode ?
After that, you can flash an official rom.
That "saves" my Leo...

NarkotiQUE said:
I tryied update RADIO
Click to expand...
Click to collapse
if the radio had 51 in the version (example 2.07.51.xx) then it is a brick, dead, gone.

NarkotiQUE said:
I just bricked my HD2 (USA T-Mous). I tryied update RADIO when was progress on PC 100% in PDA 96% and freezed. I just pulled battery and phone is bricked. When I connect to PC via USB, i can listen twice short plug sound and this is all. No bootloader, nothing. Any reason? Thanks
Click to expand...
Click to collapse
Did you have any luck? Does your device have HSPL? Let me know if you still need assistance.

xtntx said:
Hello people ...
not much to say ...
i think i bricked my phone .... =(
i installed one of the ROM downloaded from here ...
and it brick my device ...
what should i do ? :`(
it says on the screen :
" Your OS ROM isn't customized for you hardware.
Please refresh the proper ROM code or contact the service center. " ((
p.s. i cant install other ROM
couse it cant see the usb (((
Click to expand...
Click to collapse
hi i'm looking for a motherboard htc hd2 bricked? can you sell yours?

Phone Bricked - Need advise/review

Hi, I have flashed several ROMs, anyway today I got an HD2 from a friend who said his HD2 that he just bought kept restarting, so I thought I could try couple things to help him out.
1) I placed HSLP 2.08 on the Tmobile USA HD2
2) Then I proceeded to install and run TASK 29 from the HD2 forums (http://forum.xda-developers.com/showthread.php?t=644781) using ShaDrac repack by using the youtube video
3) I proceeded to install Energy 21916 from HD2 USA Rom Development
4) Now, it froze on the Energize screen, one the first boot, for about 15 minutes, so I thought maybe it does not have a radio
5) Downloaded Radio Leo_RADIO_2.10.50.26 and when to the BootLoader screen to install
6) At bout 98% a message showed up and the phone rebooted stating Software Update failed! Please try again! Something similar showed up on the PC.
I would appreciate it if someone would advise further. At this point I am going to try the MTTY process from the forum "Possible sollution to unbrick TMOUS HD2/EU HD2"
Thanks

4) Now, it froze on the boot screen for about 15 minutes, so I thought maybe it does not have a radio
Click to expand...
Click to collapse
Did it freeze while the progress bar was on the screen or while the bootloader was on the screen?
And does the bootloader show 2.08.hspl or 2.08.0000?

Try to flash original ROM from T-mobile and try , if not try to flash from the memory card

and any bright ideas if it doesn't go into bootloader mode? appreciate ur suggestions!
WBR
ReyTech.

Scabes24 said:
Did it freeze while the progress bar was on the screen or while the bootloader was on the screen?
And does the bootloader show 2.08.hspl or 2.08.0000?
Click to expand...
Click to collapse
It froze after the progress screen, like when it suppose to load the rom for the first time. After I did task 29 again, I put the original T-mobile Rom RUU_Leo_1_5_TMOUS_2.02.531.MASD_S__Radio_Signed_15 .29.50.07U_2.06.50.04_TeleNav-5.5.42.zip via the memory card. This converted my SPL to 2.00.1000, which is what I have now.
ahmedmph said:
Try to flash original ROM from T-mobile and try , if not try to flash from the memory card
Click to expand...
Click to collapse
I put RUU_Leo_1_5_TMOUS_2.02.531.MASD_S__Radio_Signed_15 .29.50.07U_2.06.50.04_TeleNav-5.5.42.zip via the memory card but it failed when it got to part of trying to put the radio, I had to pull the battery and restart it, now it just turns on with a Triangle enclosing an exclamation point, not even the T-Mobile stick together logo.
It goes into Bootloader but gives the Rom error.
"Just to confirm can I take it to a T-Mobile store and ask them to replace it telling I was trying to update the official rom, and it froze on me.
Given that it gets stuck on Triangle with an Exclamation point, when I turn it on, it does NOT show the T-Mobile boot screen logo, probably task 29 took that away not sure."

Double Posted

I did that before with siemens and it worked !! they replaced the phone . . it was SX1 in that time

ahmedmph said:
I did that before with siemens and it worked !! they replaced the phone . . it was SX1 in that time
Click to expand...
Click to collapse
I just spoke with a store rep, he said to call T-mobile smart phone tech support. Tech support says, they can't do anything if I am not the original owner of the phone.
In addition, he told me that the Triangle with the exclamation point, is something from Android, not Windows. He has never seen or heard anything like that for HD2.
Asked me to call HTC and ask them to replace it.

U never call T-Mobile, especially with a hacked SPL, no way they would do anything, but if they ever did, u would be screwed

[Q] Help on fixing hd2 that wont boot up

Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .

If it doesn't install, and nothing installs, then you need to take it to repair I guess.

I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.

frequency1 said:
I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.
Click to expand...
Click to collapse
why dont you try sd card method for flashing your rom !1! you can pm me if you need further help

Do you mean that it can't get to the boot loader screen (rainbow) or that trying to install a ROM from there didn't work? You might want to flash the original HSPL too, just to check.

What I mean is that everytime I boot up the hd2 it stays stuck on the splash screen. It doesn't even show the rom information in red at the bottom left corner of the screen. But I can boot to the tri color menu though. I have tried to install the tmous official rom by plugging the USB when I'm in the tri color menu and it always stays stuck at 9%. So is there way to fix this or am I screwed.
Sent from my Android Powered HD2 using XDA App

Try the sd-card recovery instead of the USB one.
http://www.jayceooi.com/2011/01/01/how-to-upgrade-htc-hd2-rom-through-sd-card-video/
After that, even if it fails, it shows only SPL in the tri-color screen then you are set to claim warranty.

frequency1 said:
Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .
Click to expand...
Click to collapse
Well my bro... i think thats nand problems or heating issues ... does flashing rom goes all ok or it stops during flashing ? if stops than check if you phone is hot - hotter than normal.
Try this : Take out battery, memory card, sim card and put you phone in the fridge for about 5-10 min ( dont worry tried many times... no harm ) meanwhile prepare your sd card to flash rom with sd card method ... to do that extract Ruu rom - stock one - download with hd2 serial nr ( winrar, 7zip etc) find Ruu_Signed.nbh rename it to LEOIMG.nbh than copy to sd card ( format you sd card fat32 and make sure it works ... 2gb will work ) take phone out from fridge put sd card & battery into phone power one phone while holding volume down key ( go into tricolor screen - bootloader) and follow procedure in phone... i hope everything goes well and you fix you phone... but if still no success than flash android or wp7 ( if you have warranty flash stock SPL and return phone).
best regards from me