[Q] Back Camera Problem and/or Replacement - Acer Iconia A500

Hi,
Drop my a500 in the hardwood floor, about 2 to 3 feet i think, and my a500 is inside the acer official case,, so i thought it is nothing to bother about.. test it everything works as the i open my camera to check, then the problems struck..
the front is fine but the back one is not..
So my question is... I see green and a lot of distorting lines,, when i take a picture it is all green..(Back Camera)
so should i replace it?? i mean buy a new parts
(if so where could i find or bought one of the camera)
(i did try to google it but i didn't find any)
or the camera just need a reset i mean pry open the a500, dissemble the board, remove the camera from it's connector the reconnect it again?
Thank you...

Sorry to re-ignite an old thread, but....
I'm having the same issue with mine. I've read elsewhere it can happen if the tablet gets a knock from the wrong angle, it loosens the ribbon cable to the camera slightly.
Did you ever get this fixed? If not, watch this space as I am going to investigate the internals myself...

Problem Solved....so far anyway.....
After stripping and rebuilding my A500 I can tell you that, so far as I can tell, I have solved the problem.
The rear camera module seems to be very loosely attatched to the motherboard by a pushfit connection (like laptop dial-up modems are connected).
The process went as follows:
1) I removed the camera module
2) I checked the connections were not damaged
3) I checked that the plastic cradle that supports the module on the motherboard for fit and position
4) I replaced the camera module, making sure it was CORRECTLY ALIGNED BEFORE pushing it back down
5) As an extra precaution before reassembly, I taped the module down to the board from the socket side, just in case it ever decides to dislodge again.
6) Reassemble the tablet.
Whether it was the strip and rebuild that corrected the problem or the NECESSARY reset via the tiny reset button (it wouldn't reboot without resetting, probably due to the battery removal on strip down), I'm not sure but the problem seems to have rectified itself for now.
If it ever happens again, I'll repost here to confirm that it was the hard reset that helped.
For anyone that has problems with their A500/A501, here is a link to the service manual hosted online

stressfreesoul said:
After stripping and rebuilding my A500 I can tell you that, so far as I can tell, I have solved the problem.
The rear camera module seems to be very loosely attatched to the motherboard by a pushfit connection (like laptop dial-up modems are connected).
The process went as follows:
1) I removed the camera module
2) I checked the connections were not damaged
3) I checked that the plastic cradle that supports the module on the motherboard for fit and position
4) I replaced the camera module, making sure it was CORRECTLY ALIGNED BEFORE pushing it back down
5) As an extra precaution before reassembly, I taped the module down to the board from the socket side, just in case it ever decides to dislodge again.
6) Reassemble the tablet.
Whether it was the strip and rebuild that corrected the problem or the NECESSARY reset via the tiny reset button (it wouldn't reboot without resetting, probably due to the battery removal on strip down), I'm not sure but the problem seems to have rectified itself for now.
If it ever happens again, I'll repost here to confirm that it was the hard reset that helped.
For anyone that has problems with their A500/A501, here is a link to the service manual hosted online
Click to expand...
Click to collapse
Dude this is an awesome reference you have here... amazing manual at service site you have.. i did send it back since it's still under warranty and everything got fixed for me.. and thanks for the awesome tip you gave and thank you for being part of this community..
Sent from my A500 using XDA Premium HD app

Related

[UPDATE]Help with small hardware hd2 fixes

Check latest post for latest info!
Ignore post #2 since it's the answer to my past question.
I'm owner of HD2 EU, i got my screen broken.
I gave phone so that it would be repaired > after it was repaired flew away to other country.
Anyway few things don't work after they have changed the screen:
1) WIFI signal is really really low(need to hold phone ~10sm close to other phone/router in order to receive signal
2) GPS is not working(checked both android/wp7 with various tweaks(f.e. gps.conf/roms....)
3) Volume- button is not working(it was working, but it broke few weeks after the screen was changed), mb there's a way to just remove the volume rocker and click the buttons with something else f.e. small pencil or smth, since i'll need those buttons only when i rewrite software, atm i can't do that due to not working volume- button)
4) 5main buttons(call/home/win key/back/call drop) are "recessed"(hopefully google translated it the right way - incase it didn't: i mean they are slightly badly positioned: towards the one side(left) they're positioned fine, towards the right side they're slightly too deep into the screen).
Can i fix any of these issues at home myself and any thoughts what exactly needs to be checked/possibly/for sure replaced?
Fixing this phone by a repair man would cost way too much, i'd rather change the phone, anyway fully working hd2 = i'm really happy.
Between i checked tutorials on disassembly(f.e. pocketno*.***/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked ) - everything seems fine, but the thing is, that it shows full disassemply of all parts, not sure exactly what i need to do for checking f.e. the wifi/gps cable only.
Edited:
There are 2 brass clips on the top right of the motherboard which attach to the rear case antenna. Make sure these brass clips are correctly functioning and working. There are 2 for the gps at top left big ones from memory then there are 2 at bottom for radio antenna and two at top right for wifi.
Click to expand...
Click to collapse
That's what i found from a topic of guy with similar story and wifi not working - guys adviced to check these parts. Is it hard to reach em? Also what can be used instead of "flange plastic stick" and also what can be used a screw driver of those special hd2 screws?
Current thoughts:
Solutions:
1) WIFI - i bet the cable is not fully connected, just slightly so it results in low electric signal = low wifi signal received by motherboard. I saw where those 2 connectors go and seems easy to reach that spot
2) GPS - the cable is not connected at all, i saw one of 2 places where the connector goes, one on motherboard top, and 2nd - i don't know?
3) Not sure if can be fixed, mb replacement part is required, not sure about idea with pen or smth like that.
4) Seems easy to be fixed, anyway it seems also that it's the hardest place to be reached, since i need to disassemply the motherboard fully, mb any though of how to do this faster?
Extra: what if i'll use blunt table knife instead of "flange plastic stick"?
Edit2: forgot to mention, when i click the volume- button - i can't feel any click(as there should be).
Without the volume down rocker/having winmo installed, you can't get into the boot loader, and without being able to get into the boot loader, there is no way to flash a radio (or even anything else ).
Sent from my HTC HD2 using XDA Premium App
eXtremeLT said:
That's what i found from a topic of guy with similar story and wifi not working - guys adviced to check these parts. Is it hard to reach em? Also what can be used instead of "flange plastic stick" and also what can be used a screw driver of those special hd2 screws?
Click to expand...
Click to collapse
No, its not hard to reach them. You can use a guitare plectrum http://www.amazon.com/Planet-Waves-...503326&sr=8-1-spell&keywords=guitare+plectrum instead of "flange plastic stick".
For HD2 screws you need a torx screwdriver T5.
eXtremeLT said:
Current thoughts:
Solutions:
1) WIFI - i bet the cable is not fully connected, just slightly so it results in low electric signal = low wifi signal received by motherboard. I saw where those 2 connectors go and seems easy to reach that spot
2) GPS - the cable is not connected at all, i saw one of 2 places where the connector goes, one on motherboard top, and 2nd - i don't know?
Click to expand...
Click to collapse
The second one goes on the little GPS board.
eXtremeLT said:
what if i'll use blunt table knife instead of "flange plastic stick"?
Click to expand...
Click to collapse
You will have a few scratch in backcover. I would only use plastic parts to open the phone.
eXtremeLT said:
Edit2: forgot to mention, when i click the volume- button - i can't feel any click(as there should be).
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=28796701#post28796701
Wohoo! Fixed the volume- button myself, adjusted that little metal part in the spot where the volume- presses.
Anyway:
The black cable(pretty small compared to white1) i think so it's wifi/bluetooth - is ruined. One part of it is fine, but the other1 hasn't got the connector to the board, it's just tearn off(by awesome people who changed my screen). So i'll try to buy a new cable > change it > hopefully wifi will work(btw when the cable is fully disconnected, it works with that small ~10sm distance).
GPS(i guess it's the white cable):
the one side of the cable(on top of the gps antenna board) is connected fully, anyway i can't access the second end of the cable(on the backside of motherboard. Any suggestions of how to do that? I know how to do that with all phone disassembly, anyway maby some parts can be skipped?
UPDATE:
I've done something to my camera, after i fixed volume button, and removed the black cable(since it wasn't connected) - my camera is not working on any roms, camera apps just crash>quit, what cable/part do i need to check? :S i haven't disconnected any wires, only unscrewed first 4 screws near the battery > removed the backpart of the phone to access wires > removed black wire > fixed volume button :S
UPDATE2:
Disassembled and reassembled the phone - at magically the camera works I don't know what was the problem :S

[Q] Camera not working after phone reassembly

I just disassembled the Atrix 4G and reassembled it. Everything works fine except the back camera. I am guessing it is a ribbon connector issue... I've tried removing and reconnecting it like 4 times now, and the rear camera still isn't working. Things I've tried:
- Factory Reset
- Re-installed ROM (TopSmarts)
- Disassembling and reassembling device
I would really appreciate any tips or things to check for. I'm guessing it is a hardware related issue, and related to that particular motherboard connector that has the black lock/ release switch since that's the ribbon connector leading to the back camera. Is there a sure shot way or efficient way of hooking it back up? Like I mentioned earlier I've tried it like at least 4 times and maybe I'm not doing something right.
Thank you for your time.
Not sure if it will help but disassemble it again. Look for bubbles, tears or bad connections with the ribbons. Make sure to lock the middle ribbon in place when its fully inserted and reapply the yellowish tape. Other than that I can only suggest replacing the ribbons. Does it open the camera app then crash or just a black screen?
Sent from my MB860 using xda premium

[Note 3] GPS Hardware Fix [Pics] [Instructions] [Potentially any Note 3 model]

_____________________________________________
!!! 25+ ESTIMATED SUCCESSES!!! (Either reported or from thanks on this post)
_____________________________________________
For TL;DR - start at [[ WILL THIS HELP YOU? ]]
This ABSOLUTELY fixed my AT&T Note 3's GPS. However:
:::: DISCLAIMER :::: I had an unusual chain of events leading up to this fix. I hope it fixes your Note 3's GPS, but there's really no way to tell - unless you decide to try it. It may not help you at all. So, what have you got to lose? Well, take a look at [[ WILL THIS HELP YOU? ]] and [[ RISKS ]].
[[ INTRO ]]
If you're here, most likely your Note 3's GPS doesn't work, and you're desperate like I was for a fix. Here's the chain of events that led to my fix:
1. Got AT&T Note 3 - **out of the box** it had the 'blurry' camera issue, but outstanding GPS (consistent 3 second satlock).
2. Sent Note 3 in for Samsung Warranty Repair to fix the 'blurry' camera.
3. Samsung fixed the camera.
4. Disappointingly, Samsung broke the GPS (by bending the 'leaf' pin circled RED in my pic below, I assume inadvertently during reassembly).
5. Got Note 3 back - camera fixed, GPS broken by Samsung.
6. After observing an iFixit teardown, I followed this chain of logic: A - Since Samsung replaced my camera, and B - the camera is separate from the main board that the GPS is on, then C - Samsung must have only replaced the camera, and left the GPS alone. D - Therefore, Samsung did not replace my exceptional GPS, that, sadly, is now broken. E - Something else must have broken the GPS. F - I read a thread suggesting that tightening the 12 screws on the back fixes the GPS, then G - I decided it's time to check on the leaf pins after looking at the iFixit teardown. Below is what I found.
[[ WILL THIS HELP YOU? ]]
Hopefully. I have no idea. Maybe. Decide if the [[ RISKS ]] are worth it to find out if one of your 'leaf' pins are bent or damaged (mine was bent by Samsung Warranty Repair, as explained above).
[ 1 ] Yes, if one of the 'leaf pins' is bent, dislodged, or otherwise not making contact.
[ 2 ] Yes, if one of the contacts that the leaf pins touch is oxidized. (Remove oxidation by scraping it off.)
--- Thanks to evilpotatoman for reporting this fix! ---
[ 3 ] Yes, if one of the 'leaf pins' is squished and is not pressing hard enough against the contact. (Bend "leaf pin" outward to make tighter contact.)
--- As suggested by evilpotatoman ---
Also, perhaps adding a small piece of stock paper under the offending leaf pin will make it keep contact better. ( !!!! Be careful - don't add too much paper, which could stress the pin or contact !!!! )
--- As suggested by superdookie67 ---
[4] Yes, if a screw is loose. This may happen if you remove the back cover frequently, which loosens the screw that keeps a solid connection between the leaf pin and contact near the back cover fingernail hole.
--- As suggested by yedidi2006 ---
Let's be honest: since Samsung Warranty Repair dislodged my Note 3's leaf pin, isn't it plausible that a maybe even a few Note 3's shipped with bent leaf pins?
I'M WILLING TO BET YES. So please reply and let everyone know if this fixes it.
[[ RISKS ]] (Honestly, this is a pretty basic procedure. But here goes)
1. Potentially voiding warranty, though I have no idea how it can be proven (put some new Loctite on the screws afterward if you're paranoid.)
2. (Only a risk for those who are completely careless) Potential damage to internal equipment.
3. Losing 30 minutes of your life. Personally, I love tearing stuff apart whenever I have an excuse, so for me this wasn't a risk.
[[ INSTRUCTIONS ]] (See attached pics for details)
1. See your favorite teardown site for even more details. Remove the back cover, stylus, SIM, and microSD.
2. Remove the 12 Phillips screws on the back. They are sealed with Loctite, so don't damage your phone with too much force.
3. !!!Carefully!!! remove the inner plastic shell (clipped in).
3a. !!!Only lift up!!!, perpendicularly from the screen to avoid damaging the leaf pins.
3b. !!!Take your time!!! Gently open around the edges until all edges and clips are loose.
4. Observe the leaf pin locations shown below.
5. Samsung bent my leaf pin circled in RED below. This one is clearly related to the GPS, because bending it back restored my GPS to perfect functionality.
6. !!!!Extra Carefully!!!! bend the leaf pin back into position, if you find a dislocated leaf pin.
7. Replace the inner plastic shell, making sure to not damage the leaf pins.
8. Replace the 12 screws (with new Loctite, at your discretion).
9. Obviously, replace the SIM, microSD, stylus, and back cover.
10. Fire it up.
11. MOST IMPORTANTLY, reply back if this helps - maybe this is a fix for many of the Note 3's that shipped with terrible GPS reception.
________________________
Nope, I looked in and my 'leaf' pins were all properly shaped. I even slightly bent it to look more like yours, and still having GPS issues.
Sorry to hear that didn't fix it for you. Thanks for posting your results though.
If someone is feeling ambitious (and somehow doesn't care about their warranty), the other thing I was thinking is to clean off / polish the contacts that the leaf pins touch, but that's almost certainly a warranty-voider. Not to mention it could possibly damage or ruin the contacts.
Sent from my SM-N900A using xda app-developers app
Switched my rom back to stock NB4 rooted, having no gps issues now (if I remember, it worked just fine on NB4 before). Bent pins may be a problem for others though.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Interesting, well at least it's working again.
I'd be stoked if someone else fixed their GPS because of a bent leaf pin, since it's such an easy and decisive fix.
Sent from my SM-N900A using xda app-developers app
wish i had seen this earlier. I had mine done just like what you did plus the pins from the backside of the motherboard. mine wont lock unless i am outside and had clear view of the sky (no signal if inside the car). and had to conclude that its the hardware and not the software. after doing all of those pins. i got lock in less than 3 secs!
damn note 3.
also, i had to spray those pins with an electronic contact cleaner before I put them back together
jay185 said:
wish i had seen this earlier. I had mine done just like what you did plus the pins from the backside of the motherboard. mine wont lock unless i am outside and had clear view of the sky (no signal if inside the car). and had to conclude that its the hardware and not the software. after doing all of those pins. i got lock in less than 3 secs!
damn note 3.
also, i had to spray those pins with an electronic contact cleaner before I put them back together
Click to expand...
Click to collapse
Fantastic, glad to hear it worked :good: Thanks for posting your results.
Is there a fix for the compass not working correctly? Sometimes when I'm driving, it makes it look like I'm traveling sideways. This is on GoogleMap. My GPS has been working fine since the first day.
hp79 said:
Is there a fix for the compass not working correctly? Sometimes when I'm driving, it makes it look like I'm traveling sideways. This is on GoogleMap. My GPS has been working fine since the first day.
Click to expand...
Click to collapse
My guess is that this fix should work for any subsystem that uses one of the leaf pins (of course only if said subsystem has a bent leaf pin).
We'd have to determine where the compass is located and if it uses the pins. Otherwise, I'm not aware of a compass fix. Mine has exhibited that behavior too. I'll report back if I find anything.
Sent from my SM-N900A using XDA Free mobile app
Thanks!
I was suffering from little to no GPS fix. Opened it up per your instructions to find that my gps pin wasn't bent, but the terminal to which it contacts was oxidized. I bent the pin up to ensure a tight fit and I marred the terminal with a razor to remove the oxidation. My GPS works flawlessly now.
would anyone know among those pins, where exactly is the gps antenna connected to?
ok nevermind. i figured it out. its the 2 pin at the top right (where the volume keys are)
SchecterRocker said:
For TL;DR - start at [[ WILL THIS HELP YOU? ]]
This ABSOLUTELY fixed my AT&T Note 3's GPS. However:
:::: DISCLAIMER :::: I had an unusual chain of events leading up to this fix. I hope it fixes your Note 3's GPS, but there's really no way to tell - unless you decide to try it. It may not help you at all. So, what have you got to lose? Well, take a look at [[ WILL THIS HELP YOU? ]] and [[ RISKS ]].
[[ INTRO ]]
If you're here, most likely your Note 3's GPS doesn't work, and you're desperate like I was for a fix. Here's the chain of events that led to my fix:
1. Got AT&T Note 3 - **out of the box** it had the 'blurry' camera issue, but outstanding GPS (consistent 3 second satlock).
2. Sent Note 3 in for Samsung Warranty Repair to fix the 'blurry' camera.
3. Samsung fixed the camera.
4. Disappointingly, Samsung broke the GPS (by bending the 'leaf' pin circled RED in my pic below, I assume inadvertently during reassembly).
5. Got Note 3 back - camera fixed, GPS broken by Samsung.
6. After observing an iFixit teardown, I followed this chain of logic: A - Since Samsung replaced my camera, and B - the camera is separate from the main board that the GPS is on, then C - Samsung must have only replaced the camera, and left the GPS alone. D - Therefore, Samsung did not replace my exceptional GPS, that, sadly, is now broken. E - Something else must have broken the GPS. F - I read a thread suggesting that tightening the 12 screws on the back fixes the GPS, then G - I decided it's time to check on the leaf pins after looking at the iFixit teardown. Below is what I found.
[[ WILL THIS HELP YOU? ]]
Hopefully. I have no idea. Maybe. Decide if the [[ RISKS ]] are worth it to find out if one of your 'leaf' pins are bent or damaged (mine was bent by Samsung Warranty Repair, as explained above).
Let's be honest: since Samsung Warranty Repair dislodged my Note 3's leaf pin, isn't it plausible that a maybe even a few Note 3's shipped with bent leaf pins?
I'M WILLING TO BET YES. So please reply and let everyone know if this fixes it.
[[ RISKS ]] (Honestly, this is a pretty basic procedure. But here goes)
1. Potentially voiding warranty, though I have no idea how it can be proven (put some new Loctite on the screws afterward if you're paranoid.)
2. (Only a risk for those who are completely careless) Potential damage to internal equipment.
3. Losing 30 minutes of your life. Personally, I love tearing stuff apart whenever I have an excuse, so for me this wasn't a risk.
[[ INSTRUCTIONS ]] (See attached pics for details)
1. See your favorite teardown site for even more details. Remove the back cover, stylus, SIM, and microSD.
2. Remove the 12 Phillips screws on the back. They are sealed with Loctite, so don't damage your phone with too much force.
3. !!!Carefully!!! remove the inner plastic shell (clipped in).
3a. !!!Only lift up!!!, perpendicularly from the screen to avoid damaging the leaf pins.
3b. !!!Take your time!!! Gently open around the edges until all edges and clips are loose.
4. Observe the leaf pin locations shown below.
5. Samsung bent my leaf pin circled in RED below. This one is clearly related to the GPS, because bending it back restored my GPS to perfect functionality.
6. !!!!Extra Carefully!!!! bend the leaf pin back into position, if you find a dislocated leaf pin.
7. Replace the inner plastic shell, making sure to not damage the leaf pins.
8. Replace the 12 screws (with new Loctite, at your discretion).
9. Obviously, replace the SIM, microSD, stylus, and back cover.
10. Fire it up.
11. MOST IMPORTANTLY, reply back if this helps - maybe this is a fix for many of the Note 3's that shipped with terrible GPS reception.
________________________
Click to expand...
Click to collapse
Where did you go? To an AT&T store or bestbuy?
My phone had no GPS issues at all until a couple of days ago after I dropped it flat on its back (with a thin cover on it) and picked it up with no scratch on it. Now I have NO GPS at all (I'm not sure it is because of the fall or something else. It fell several times before and it didn't mess my GPS). I tried every single GPS fix app in the Play Store that used to actually solve my GPS issues and nothing. I downgraded from KK to JB thinking it might have been KK that was causing the problem and also nothing. Now when I try to use my GPS, it hangs on "searching for GPS" forever. I'm thinking of re-flashing stock and un-rooting to take It back to them (I need your advice on where I should go, please). I don't want to start disassembling my phone first.
Thanks man.
from my 3rd beast of a phone..!!
I'm genuinely glad to hear this has helped at least 2 or 3 others! It was such an annoying issue for me that I hoped it would help someone else.
evilpotatoman said:
Thanks!
I was suffering from little to no GPS fix. Opened it up per your instructions to find that my gps pin wasn't bent, but the terminal to which it contacts was oxidized. I bent the pin up to ensure a tight fit and I marred the terminal with a razor to remove the oxidation. My GPS works flawlessly now.
Click to expand...
Click to collapse
Great news! Let's just say that your MJ5 restoration thread has saved me more than once, so I'm glad if I can pay it forward in any way. :good: I'll modify the instructions to suggest checking for oxidized contacts like yours were. Thanks!
jay185 said:
would anyone know among those pins, where exactly is the gps antenna connected to?
ok nevermind. i figured it out. its the 2 pin at the top right (where the volume keys are)
Click to expand...
Click to collapse
Thanks for reporting this. I actually bent the top left pin (where the power key is) to fix mine, so it would appear that either the top right or left pins could be causing issues for people.
K-Alzwayed said:
Where did you go? To an AT&T store or bestbuy?
My phone had no GPS issues at all until a couple of days ago after I dropped it flat on its back (with a thin cover on it) and picked it up with no scratch on it. Now I have NO GPS at all (I'm not sure it is because of the fall or something else. It fell several times before and it didn't mess my GPS). I tried every single GPS fix app in the Play Store that used to actually solve my GPS issues and nothing. I downgraded from KK to JB thinking it might have been KK that was causing the problem and also nothing. Now when I try to use my GPS, it hangs on "searching for GPS" forever. I'm thinking of re-flashing stock and un-rooting to take It back to them (I need your advice on where I should go, please). I don't want to start disassembling my phone first.
Thanks man.
from my 3rd beast of a phone..!!
Click to expand...
Click to collapse
I shipped my Note 3 to be repaired by Samsung Warranty Repair somewhere in Texas (free of charge, since it's still under warranty) (if that's what you're asking - I didn't get it repaired at AT&T or BestBuy). I am by no means an expert on this, but from what you've described my first guess is one of your pins got dislodged somehow (presumably from the fall). Honestly this procedure isn't overly difficult, but I understand if you don't want to crack open your phone. Until I did open my phone though, I was having nearly identical issues as you are (hanging on "searching for GPS" , the GPS Status app could only find 2 or 3 satellites instead of the usual 12-19, etc, etc, etc).
Samsung Warranty Repair bent my GPS pin, causing it to malfunction. While I sincerely want to recommend that you send it to Samsung to fix, just be aware that things can go wrong - I speak from experience.
Thanks again for everyone's responses!
SchecterRocker said:
I'm genuinely glad to hear this has helped at least 2 or 3 others! It was such an annoying issue for me that I hoped it would help someone else.
Great news! Let's just say that your MJ5 restoration thread has saved me more than once, so I'm glad if I can pay it forward in any way. :good: I'll modify the instructions to suggest checking for oxidized contacts like yours were. Thanks!
Thanks for reporting this. I actually bent the top left pin (where the power key is) to fix mine, so it would appear that either the top right or left pins could be causing issues for people.
I shipped my Note 3 to be repaired by Samsung Warranty Repair somewhere in Texas (free of charge, since it's still under warranty) (if that's what you're asking - I didn't get it repaired at AT&T or BestBuy). I am by no means an expert on this, but from what you've described my first guess is one of your pins got dislodged somehow (presumably from the fall). Honestly this procedure isn't overly difficult, but I understand if you don't want to crack open your phone. Until I did open my phone though, I was having nearly identical issues as you are (hanging on "searching for GPS" , the GPS Status app could only find 2 or 3 satellites instead of the usual 12-19, etc, etc, etc).
Samsung Warranty Repair bent my GPS pin, causing it to malfunction. While I sincerely want to recommend that you send it to Samsung to fix, just be aware that things can go wrong - I speak from experience.
Thanks again for everyone's responses!
Click to expand...
Click to collapse
I appreciate it, man. I heard from some friends that it could be this http://www.androidpolice.com/2014/0...-services-are-experiencing-outages-right-now/
So before shipping my phone, I'm going to wait a little bit longer to see if this is the issue. I still have a long while on the warranty
I would like to say this fixed my GPS on my AT&T Note 3.
I didn't have to un-clip the complete back, just the top left section enough to see the two antennas.
Now my GPS works normally.
Funny thing is my Note 1 had the same problem, which I fixed in the same way over 2 years ago..
What I am guessing is that when we put pressure on the phone we squish the antennas down so when the pressure is relieved they are no longer in contact.
Seems to be a design flaw in all generations of the Note phone.
Samsung should change how this connection is made, as the flaw will continue to occur.
thank you for the post!
Itworked but only for a few minutes
SchecterRocker said:
For TL;DR - start at [[ WILL THIS HELP YOU? ]]
This ABSOLUTELY fixed my AT&T Note 3's GPS. However:
....
[[ INSTRUCTIONS ]] (See attached pics for details)
1. See your favorite teardown site for even more details. Remove the back cover, stylus, SIM, and microSD.
2. Remove the 12 Phillips screws on the back. They are sealed with Loctite, so don't damage your phone with too much force.
3. !!!Carefully!!! remove the inner plastic shell (clipped in).
3a. !!!Only lift up!!!, perpendicularly from the screen to avoid damaging the leaf pins.
3b. !!!Take your time!!! Gently open around the edges until all edges and clips are loose.
4. Observe the leaf pin locations shown below.
5. Samsung bent my leaf pin circled in RED below. This one is clearly related to the GPS, because bending it back restored my GPS to perfect functionality.
6. !!!!Extra Carefully!!!! bend the leaf pin back into position, if you find a dislocated leaf pin.
7. Replace the inner plastic shell, making sure to not damage the leaf pins.
8. Replace the 12 screws (with new Loctite, at your discretion).
9. Obviously, replace the SIM, microSD, stylus, and back cover.
10. Fire it up.
11. MOST IMPORTANTLY, reply back if this helps - maybe this is a fix for many of the Note 3's that shipped with terrible GPS reception.
________________________
Click to expand...
Click to collapse
Unfortunately it didn't work... I also found that my note 3 is a little different to your photos where the two leaf-pins are mounted side by side.
I followed your procedure, found what I think must be the same leaf pins you refer to, but they didn't seem to be bent or misshaped. I bent them up slightly anyway,since I'd gone to so much trouble to tear it down, before reassembling the device.
When I first switched it on I thought I'd had a win: Using the 'GPS Status' app I quickly acquired 4/ 23 satellites, where normally I see 0/23 (or 0/xx) the xx number varies.
That soon increased to 11/ 19 and I thought yes its fixed AT LAST!!
For once I was even able to locate my device in Google Android Device Manager too - it rarely ever works. The only one that does is 'Where's My Droid' as it can find it using the WLAN and the mobile phone towers that my SIM is connected to. It appears that Google's ADM MUST use GPS only, because whenever Where's My Droid finds it via GPS (which isn't too often), Android Device Manager also works (finds it ok)... It was this constant failing of ADM which eventually brought me to the conclusion that the problem is to do with GPS (I've tried EVERYTHING to fix this over several months) and how I eventually found your post, which unfortunately doesn't seem to have helped me.
It does seem a bit odd though, that it worked for a few minutes after firing up the phone.
I just wonder if some component is failing once it reaches a certain temperature?
If so, I might was well forget it (warranty void - had to remove a sticker that was over screw # 12) and buy a new phone, but NOT a note 3!
I checked this with the recent gps trouble I've had with my tmobile version. I noticed mine were smashed down as low as they could be. Pulling them back up a bit, my gps does seem to be better now. I was wondering, would sticking some stock paper or anything under them help to keep them raised and connected to the other side?
And thanks so much for this post, I had been working on this problem forever.
ko9pora said:
Unfortunately it didn't work... I also found that my note 3 is a little different to your photos where the two leaf-pins are mounted side by side.
I followed your procedure, found what I think must be the same leaf pins you refer to, but they didn't seem to be bent or misshaped. I bent them up slightly anyway,since I'd gone to so much trouble to tear it down, before reassembling the device.
When I first switched it on I thought I'd had a win: Using the 'GPS Status' app I quickly acquired 4/ 23 satellites, where normally I see 0/23 (or 0/xx) the xx number varies.
That soon increased to 11/ 19 and I thought yes its fixed AT LAST!!
For once I was even able to locate my device in Google Android Device Manager too - it rarely ever works. The only one that does is 'Where's My Droid' as it can find it using the WLAN and the mobile phone towers that my SIM is connected to. It appears that Google's ADM MUST use GPS only, because whenever Where's My Droid finds it via GPS (which isn't too often), Android Device Manager also works (finds it ok)... It was this constant failing of ADM which eventually brought me to the conclusion that the problem is to do with GPS (I've tried EVERYTHING to fix this over several months) and how I eventually found your post, which unfortunately doesn't seem to have helped me.
It does seem a bit odd though, that it worked for a few minutes after firing up the phone.
I just wonder if some component is failing once it reaches a certain temperature?
If so, I might was well forget it (warranty void - had to remove a sticker that was over screw # 12) and buy a new phone, but NOT a note 3!
Click to expand...
Click to collapse
I have to take it back... It worked!
When I wrote the above reply, I didn't realize that I was too far inside my house (under it's steel roof). As soon as I went outside or even near a window it all worked great and still does, but I guess no GPS works too well when its effectively shielded under an iron roof...:laugh:
superdookie67 said:
I checked this with the recent gps trouble I've had with my tmobile version. I noticed mine were smashed down as low as they could be. Pulling them back up a bit, my gps does seem to be better now. I was wondering, would sticking some stock paper or anything under them help to keep them raised and connected to the other side?
And thanks so much for this post, I had been working on this problem forever.
Click to expand...
Click to collapse
Glad to hear it worked! I agree, perhaps sticking a little paper under the pin that's causing trouble may help it keep contact. I'll add that suggestion into the original post.
ko9pora said:
I have to take it back... It worked!
When I wrote the above reply, I didn't realize that I was too far inside my house (under it's steel roof). As soon as I went outside or even near a window it all worked great and still does, but I guess no GPS works too well when its effectively shielded under an iron roof...:laugh:
Click to expand...
Click to collapse
Good deal! I'm in the same situation - under a steel roof. Basically, my house similar to a Faraday cage, blocking out almost all radio communication (cell, AM/FM, TV, you name it.)
Sounds good, looks like we've got about 5 successes so far!
YES! I had absolutely no GPS, popped open the phone - the leaf was already bent back as in your "after" picture, but I just propped it up to get better connection, and now I finally have a GPS signal, 13/25 satellites within 30 seconds of my first test. Thank you so much for posting this.

Both Cameras are busy...... Please advise

Hi,
I have a problem with both Cameras, both are not working and all camera apps show the Camera Busy note. I did the usual (restart, factory reset) nothing solved the problem. Any advice....,.
What does the it say when you open the camera app?
Camera busy please restart the phone.
When factory reset doesn't solve the problem, most probably hardware related issues
I'm having similar problems, including flash light not working as well, I've seen some disassemble videos and noticed that the flash is part of the back frame, so if you remove the back cover and push down, next to the word "camera", on top of the metallic antenna strip, the flashlight will start working and camera sometimes as well, so I've ordered a T4 and T3 screw driver and I'll see if any pins are not connected properly, maybe raise a bit of the pins of the motherboard, that touch the flash contacts on the back frame and see if it fixes it
Let me know if you are still having these issues, if not, how did you fix it.
So I got the phone open and it's very weird, without the back frame removed, the camera works always and when I put it on, it stops working, so I thought that something was shorting some circuit, tried to isolate all contacts from the back frame, antennas and everything just to see it would still happen and it does, so it does not seem to be shorting anything, just the pressure of the cover seems to disable the camera, so what I did for now was add some plastic (old SIM card cut into peaces ), put it between the SIM tray and back frame and all working fine now. It's a temp fix, but it's a fix =D
Hope this can help someone with the same issue.
One more update, what I did on the above post, was only temporary, after a day, it started happening again, no camera, so went back in again, turns out this issue was being cause by the front facing camera, when I removed it, the main camera started working straight away. Now all is good, just no front facing camera which I don't really care for =P but if anyone knows where I can get one, there is a guy on eBay selling one, but £16 seems a bit much, if anyone knows where I can get a front facing camera for the Moto X Play, please let me know.
you solved it?

Rear camera issues/not detected

Hello Team,
I've had my Essential Ph-1 for several years and loved it. Recently I replaced the battery with no issues. However, I notice that since replacing the battery, the stock camera app would not launch with an error initializing the camera, and it said to restart the phone. Rebooting the phone made no difference.
I opened the device back up and carefully checked all the wires and connections, and they're all tight and nothing looks cut, cracked, or disconnected. I tried a third party camera app (OpenCamera), and it worked fine on the front facing camera, but the rear camera was in black and white only. Since then I have tried factory resetting and re-flashing the firmware, and now the front camera works (in third party app) but the rear camera is not even recognized and I don't get an option to swap cameras.
Any suggestions? Is there anything I can check to troubleshoot this further?
TIA!
jbstanford said:
Hello Team,
I've had my Essential Ph-1 for several years and loved it. Recently I replaced the battery with no issues. However, I notice that since replacing the battery, the stock camera app would not launch with an error initializing the camera, and it said to restart the phone. Rebooting the phone made no difference.
I opened the device back up and carefully checked all the wires and connections, and they're all tight and nothing looks cut, cracked, or disconnected. I tried a third party camera app (OpenCamera), and it worked fine on the front facing camera, but the rear camera was in black and white only. Since then I have tried factory resetting and re-flashing the firmware, and now the front camera works (in third party app) but the rear camera is not even recognized and I don't get an option to swap cameras.
Any suggestions? Is there anything I can check to troubleshoot this further?
TIA!
Click to expand...
Click to collapse
As it's happened at the same time as battery replacement you'd have to think the two are related. Possible try a "simulated battery pull" to ensure camera is powered down, that is a force restart, press power button & vol driven together for 15secs (I think). If this doesn't work try disconnect/reconnect any components related to camera. Only other thing I can think of is the camera or related component has received ESD damage form static electricity (most likely a diode or small IC), maybe you can find a cheap bricked or damaged phone for spares, if camera module expensive, assuming it's the camera.
Appreciate the response. I think you're right. I've forced restarted and flashed it back to stock, and while the stock camera doesn't work, I found that if I use a third party app (such as OpenCamera) the rear camera works in Greyscale only (not in Color).
IronRoo said:
As it's happened at the same time as battery replacement you'd have to think the two are related. Possible try a "simulated battery pull" to ensure camera is powered down, that is a force restart, press power button & vol driven together for 15secs (I think). If this doesn't work try disconnect/reconnect any components related to camera. Only other thing I can think of is the camera or related component has received ESD damage form static electricity (most likely a diode or small IC), maybe you can find a cheap bricked or damaged phone for spares, if camera module expensive, assuming it's the camera.
Click to expand...
Click to collapse
jbstanford said:
Appreciate the response. I think you're right. I've forced restarted and flashed it back to stock, and while the stock camera doesn't work, I found that if I use a third party app (such as OpenCamera) the rear camera works in Greyscale only (not in Color).
Click to expand...
Click to collapse
hummmm ... Yes, hard to say for sure boat seems like some hardware issue on the color camera, hope you can find a simple fix.
Appreciate the followup. After looking farther. I see there is a hairline crack in the camera. I bought a parts EssentialPH1 off of eBay for ~$50 and will give swapping them a shot.
jbstanford said:
Appreciate the followup. After looking farther. I see there is a hairline crack in the camera. I bought a parts EssentialPH1 off of eBay for ~$50 and will give swapping them a shot.
Click to expand...
Click to collapse
that would likely explain it, hope you fix it easily (see the video on youtube from Fixeze & ifixit if you haven't already

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