I left mine unused for a month.
Now, there is a ghost image permanently imprinted on a quarter of the screen (a partial image no matter what page I am on, blocking the readibility).
I understand this is what they have screen savers for, to prevent burn in images from permenantly forming. I think it is a malfunction of the screen saver, so it was held at a single image, which burned in permanently.
I will try to return it for a replacement, though BN is acting is if it's my fault, asking me over and over again if i dropped it. The person I spoke to had no idea what a burned in image is!!! As well they are very disorganized regarding how to make arrangements for a return, had to spend 3 hours yesterday to do this! Unacceptable.
I think their tech suppert is substandard, and this is a key issue for the future of the Nook, or any BN product.
Since I am stuck with the Nook (assuming they will give me a new one), I would like to know if there is a way to prevent the screen saver failure, or if the ghosting is due to some other problem. Perhaps if I root the machine I can use my own screen savers, or even choose to blank the screen out. If there is no image when it is "sleeping" there would be not ghost!
Would rooting it help me prevent this from re-occuring?
Thanks
I'll be uploading an image of the burn in later today, if I am able to.
Root?
Is it rooted?
You need to return it to the Store! DON'T call tech support. When you are in store you are actualy talking to a human, not some rep crampted in a qubicle in India.
Sent from my NOOK using XDA App
I returned my ghosting nook via mail, as reported above they refused to allow me to switch it to the store.
My main question remains unanswered: how to prevent ghosting in the future. Any other thoughts on how to prevent this? It is currently unrooted, but will root it if it will help me prevent it from getting another burn in image
Related
Hello.
I could not use the device for some time. It lay on the shelf for a month. The device was switched off. When I got it, I saw the horizontal bands on the screen.
If you turn the nook, the bands disappear. But traces of them can then be seen on different pictures. If you read about 100 pages, the bands disappear finally. If you turn off the device at a time, such a day, the band appear again.
Obviously, this is due to the power supply to the screen.
But, it is a defect or a feature of his screen work?
Hayz, this is an uncommon behavior of the screen. Any sort of ghost like this should disappear after a few page turns, and shouldn't come up during sleep.
I'd go for defect.
I also have to put my vote in for some sort of defect, if your device is rooted I'd unroot it and see if it persists. If it does at this point I'd go to your local B&N or call B&N and get it replaced.
ghosts in the nook
started new thread is the nature of the artifact was different, actually a "burn in image"
Use NookRestore.img on your NST if it is rooted and then go to your local B&N and they should replace it for you as long as you don't mention the root.
I rooted my NST a long while back. It slowly started dying over time but I was lazy, didn't bother to unroot and swap it in a timely manner (got the extended warranty) and now it is stuck "Off", as in won't start. That wouldn't matter, only it froze with the rooted navigation icons that button savior brings up showing on the screen! Oops.
In additional to the existing problems (sticking buttons, dead region on screen etc.) the battery indicator started showing a question mark two days ago. A while later it died and wouldn't start. I tried charging, of course, and lots of long power button presses, but the only life I've seen is when I took the card out: at that moment it went through a normal startup... and promptly died showing the stock Home screen with the additional icons overlayed as if I'd triggered the "button savior" app.
Anyone have any ideas of a way to clear the screen? Any suggestions on getting it to boot? I saw I can't crack the case without removing the telltale on the torx screw under the power button.
I don't want to walk into the store and have them decline to swap because it is rooted, even though the problems it has are physical.
Thanks for any suggestions, and for providing the original instructions I used to root - made it worthwhile to get the device in the first place!
My first thought was to just borrow somebody's working Nook and plug your display in long enough to set some image.
But that would make you lose the little sticker on your Torx screw.
OTOH, would they really check that? Certainly not in the store.
I was wondering if an external high voltage would be enough to influence the little pearl spheres.
Thanks
Renate NST, thanks for the suggestions. As it turned out, I just went ahead and tried returning it in the store. This is one case where seriously horrible employee attitude actually helped!
The short version:
they swapped it with no problems and you're right, they wouldn't have noticed the torx telltale missing!
Long version:
I found the screen is surprisingly resistant to damage. Out of curiosity I tried a hair dryer, impacts, magnet. Then again, a 100 lbs dog's claw on the screen had left a small unresponsive region a while back. I didn't think any of those would work, but thought I'd try - why not? won't "hurt" to hurt it. Couldn't think of a good way to get a charge to the screen.
I arranged a swap at the store by calling the central number. I got the email saying the device was on hold and headed out. The store called while I was on the way there (left voicemail - was driving afterall) saying they had no refurbished ones in stock. I went ahead anyhow, hoping I'd get a new one instead. No luck, they had the refurbished ones. I don't know what that was about.
They didn't even look at it. For that matter, they hardly looked at me. I asked one person, who argued with another about who would help me (no other customers needing help - just didn't want to help). I won't bother you with details, but the attitudes of all there were rather amazingly bad. I am slow to blame employees for the problems encountered shopping - normally it is the company I fault - but all three employees there spent much more effort arguing about who would have to help me than actually swapping the nook. They never once looked at it, didn't even ask what was broken about it, and I certainly could have gotten away with opening it up and, I don't know, taking a spare battery or whatever out of it. Oh well. Live and learn.
Now to see what the status of rooting is. I got the original one within a couple days of the first instrucitons on rooting hitting the web, seems things have changed a bit... so glad this forum is here.
At Worst...
You can do the "hard reset". Charge you NST totally and press the energy button for 60 seconds.
Hello guys,
I've had the Samsung S7 Edge since august, have always cared for it (i.e. never dropped it, etc.) when all of a sudden, while I was playing Sky Force Reloaded and charging (with fast charge) when I closed the game and turned the screen off, and back on, it was crazy. The image would be flashing white and this flashing changed with the luminosity (when was full luminosity was fine). I also had AOD, and there were no problems there, the screen worked fine. This was until I restarted the phone (though it was a software problem). After the reboot the problem got worse, and I could notice different brightnesses on different parts of the screen, when I could stabilize the image, using full luminosity (and having the setting fixed. As soon as I clicked automatic brightness, It would go mad even with full luminosity).
Having the phone for such a short time, I went to the samsung responsible repair place in my city (there is no official samsung here), because they work with samsung and evaluate the warranty and fix if the defect is on them.
Well, they told me the screen was broken (there was not a single scratch on the outside, which means that only the internal LCD broke somehow), and told me It was misuse.
My question is... How is it possible to break the internal lcd without a fall, without a scratch on the outside and having it to work on some software settings? Because I don't trust this repair shop, or their technicians (they have several bad reviews involving screen defects... they always assume broken screen), and the screen replacement is not really cheap.
Thanks in advance.
I had a similar issue with mine. It was a pink line across the screen from top to bottom. I contacted Samsung via the Samsung+ app and they had me send the phone to them and they replaced the screen free of charge.
Hardware faults can happen at any time, no matter if you drop stuff or not.
Does your screen flash also in Download Mode? AOD display?
Anyway, your responsible repair place is a sh*thole... "misuse" lol.
If you're not rooted Samsung will give you a warranty repair, at least here they'd do it here at my local Samsung repair center.
hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
fizbit said:
hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
Click to expand...
Click to collapse
Are you using a kennel with kcal support? Also have you considered changing the thermal paste? Couple of posts here about it.
It sounds like your issue is not the same as I have seen, but both V10 and the V20 have this curious "faux screen burn in/image retention" issue. I say "faux" because the particular issue I have seen can't be burn in. Burn in is permanent, it's literally an image burned into the effected pixels. But the issue with LG's is that there is an "after-image", often of icons on the notification bar, and it actually will change, fade away, or just be there for a while only to just suddenly disappear. I really don't know what could cause this, it happens often on my current V20, but also randomly and with no apparent reason or cause.
FYI some people have said this worked for them to fix the above-mentioned issue, but it requires root. I have not personally tried it. https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
Hi to everyone.
From 1 week my Mi9T has a ghost touchscreen.
How can i resolve it?
What do you mean by ghost touchscreen?
BranchPrediction said:
What do you mean by ghost touchscreen?
Click to expand...
Click to collapse
Screen responds to 'touches' you didn't actually make - like, there is a ghost touching your screen
oh, well i dont know how to fix that sorry. But maybe you touched the edge of the screen accidentally?
i have the same problem for about a week now! did you find any fixes?
me too
Me to. I have tried every possible solution. Eventually whole screen has been replaced on warranty.
No guys i dont find any solution. And now? How we can resolve it?
Pasquale91fg said:
No guys i dont find any solution. And now? How we can resolve it?
Click to expand...
Click to collapse
replacing the display is the only solution
i have the same problem, ghost touches in the upper side, near clock.. specially when phone is hot or i press the top of the phone
Im so angry ??? bc we have this phone not usable!!
It's a hardware failure. Faulty display. If you suffer from "ghost touches" you should back up the data you want to keep, and return your Device to where you have bought it from as it might still fall under warranty (depends op what the cause is, and where you live). This can also get worse over time making the screen partially unusable (which was in my case). contact the seller, or contact customer service from Xiaomi.
I suffered ghost touches at the beginning of December (owned the Device for at least a month). Tried every software options i found around internet that could resolve it, but it was to no avail. I proceeded to unlocking the bootloader, install TWRP, flash a custom rom... For a couple of days i was fine. After those few days the top part of the screen (the part with the status bar) rendered unusable, on custom rom and stock miui. Tested it and it seemed that the area increased and also decreased from now and then, which is strange. After contacting my seller they agreed on sending it back including screenshot and the tests i ran. 1 day after they received my device they contacted me to say that it cannot be fixed (or at least they didn't seem to bother as the phone's pricerange is low) and i am receiving a complete new one (this was in the weekend btw). After that weekend on monday i received the new one and it's running better then ever, even the fingerprint is much faster.
Now just as a warning, I don't say you still have warranty. i live in the Netherlands where unlocking, rooting and all that does not void warranty, and returning a product is very easy to do. But in other parts of the world the companies can screw you over so you'll have to check that.
For those who are asking what is it, juste have a look at mine in dev mode to show the touch : https://www.youtube.com/watch?v=-ZApYI9otJI
This happens to me only when I'm charging the phone, still annoying, , I think it's something to do with the voltage and could be fixed with a software update.