Database Users

HTC Magic (Sapphire) keeps rebooting

Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per

omg i having the same problem...did you fix your phone yet?

I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.

i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G

Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.

dang my phone is rooted

Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.

Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.

I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.

try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.

kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
Click to expand...
Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.

this prob anyone got fixed??

hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.

aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck

thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?

flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start

I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers

Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.

well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic

[Q] Stock Un-Rooted 4.2 - Red Triangle!

Hi everyone,
I received a Nexus 7 32GB off my lovely wife for christmas (I must have bee good this year!) and I have had 3 days enjoyment from it. When I came to it tonight I took it off charge and began using it and suddenly error messages started appearing:
"Maps has stopped working"
"Calendar has stopped working"
I wasn't using either of the applications but these messages were coming up every few seconds meaning I couldn't do much, so I thought I woud power down the device and boot it back up. Now all I have sat in front of me is Andy laid on his back with a red triangle above his belly with an exclamation mark in it. Every minute or so it tries to reboot but gets to the same point.
I've managed to get into recovery and I've tried wiping the cache and also factory reset but neither have worked.
I'm confused as I haven't tried to root or install a custom ROM, does anyone have a solution?

Keydogg1 said:
Hi everyone,
I received a Nexus 7 32GB off my lovely wife for christmas (I must have bee good this year!) and I have had 3 days enjoyment from it. When I came to it tonight I took it off charge and began using it and suddenly error messages started appearing:
"Maps has stopped working"
"Calendar has stopped working"
I wasn't using either of the applications but these messages were coming up every few seconds meaning I couldn't do much, so I thought I woud power down the device and boot it back up. Now all I have sat in front of me is Andy laid on his back with a red triangle above his belly with an exclamation mark in it. Every minute or so it tries to reboot but gets to the same point.
I've managed to get into recovery and I've tried wiping the cache and also factory reset but neither have worked.
I'm confused as I haven't tried to root or install a custom ROM, does anyone have a solution?
Click to expand...
Click to collapse
Since it's new, just exchange it.

FormerSlacker said:
Since it's new, just exchange it.
Click to expand...
Click to collapse
I was hoping there would be a quick fix but you're right, it's pointless meddling when I can just get it replaced.

Did you try a factory reset? My wife also surprised me on Xmas with a 32GB WiFi Nexus! No issues with mine....yet.
Sent from my Nexus 7 using xda premium

Stock 4.4.3 Update Stuck?

Hey guys,
I received the 4.4.3 update for my Nexus 4 earlier, and decided to update it. But it's been going for well over an hour now, and seems to be in a loop.
It's showing the Android robot with the rotating thing coming out of his stomach, saying "installing system update", and the progress bar is moving. But when it reaches the end, the screen flashes, and the screen appears again, and the progress bar does the same. It appears as if the progress bar moves at different speeds each time (never more than about 2/3 minutes to reach the end), but I'm not too sure. Is this normal?
My Nexus 4 is near enough completely stock, the only things that I think could effect it are that I'm running ART and the Google Experience Launcher, and have quite a lot of apps/photos etc. on it. I'm just worried because it's been cycling through this for about an hour now and that doesn't seem right.
Thanks

Hold the power button into out turns off. The update isn't working.
Sent from my Nexus 5 using XDA Free mobile app

That seemed to work! That was going to be my first option, but didn't know if it was safe, I guess. Thanks for the help!

help! black screen instead of lock screen - nothing works

hi all,
since a day i have an extremely annoying issue with the note3 (sm-9005)
first, when it boots - it takes ca.10 minutes. stuck on the samsung animated logo.
then the black screen appears with the status bar (which i can drag down). normally i should have a lock screen appearing. but it just remains black. and in the status bar i have a message " you can now safely remove sd card" and "tap to enter knox". nothing happens when tapping those two...
can i play back an update from the SD card so that FW renews and i don't have to so factory reset and reinstall everything?
(ps. when connecting phone to a pc it shows no disks inside the phone so that if it still was locked...)
thanks in advance!

What do you mean by an update ???

JJEgan said:
What do you mean by an update ???
Click to expand...
Click to collapse
well same thing as one would do using kies, only somehow without kies. i saw in the recover boot an option "apply update from external storage" and was wondering what file could i use for that?
i have SWC region on my device...

Answer is no via above.
Firmware update is via Kies or Odin .
Alternative is custom rom via custom recovery .
Sent from my SM-N920C using XDA-Developers mobile app

UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.

spad said:
UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.
Click to expand...
Click to collapse
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.

Security update ??
Sent from my SM-N920C using XDA-Developers mobile app

same problem
hi,
I have the same problem. how did your problem solved?
jake2097 said:
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.
Click to expand...
Click to collapse

Solved !!!!!!!!!
sade9gh said:
hi,
I have the same problem. how did your problem solved?
Click to expand...
Click to collapse
I did not receive any response from anyone from anywhere. So I tried on myself and started manipulating every corner. I tried bluetooth and I could backup my contacts. It was the first victory.
I restarted into safemode by holding down the Down Volume for about 10 minutes! I wanted to try calling via pc via bluetooth. Just as a blind try. Meanwhile I saw a Knox notofication I had seen before so I just clicked carelessly. Vow!! The Knox Lock Screen was there blinking behind some error messages. I tried my lock pattern but nothing happended. I tried more and more, I was thinking this may corrupt the LCD! because it was blinking and went on off rapidly.
I saw that a counter is reducing. 20 attempts left.. 19 attempt... I worked hard till 4 or 3 then some message popup saying knox may be uninstalled. I said who cares? and went on. finally knox was uninstalled. I continued manipulating other available corners of the Note 3 and after a while I restarted and vow!! It was like back to life!
I came here writing for those who are out there seeking every corner of the web for a liitle bit of information.
I backed up my stuff and did a factory reset. It seems fine now.
I suggest manipulating every possible sequence of events. It will pop up some error and then the answer may rise!
best wishes

in my case i unlocked it with findmymobile, backed up stuff to SD card and did factory reset without much further thinking.
phone works fine until today

Nexus 6P Bootloop after 4core

I applied the 4core fix for my N6P back in September of last year, and stopped using it around December because of the battery life. Around July/August I purchased a battery and installed it and things were going well. Now my phone is freezing and booting to the Google Logo and... Crash again. No Nexus animation; Google, crash. Sometimes it will attempt to boot and bootloop and sometimes it turns on and works fine. Sometimes if it turns back on it freezes and boom. Google logo.
I guess the remaining 4 cores in this phone are done completely from the looks of it? I know the patch wasn't meant to be permanen, only temporary because the remaining 4cores would eventually die.

snappycg1996 said:
I applied the 4core fix for my N6P back in September of last year, and stopped using it around December because of the battery life. Around July/August I purchased a battery and installed it and things were going well. Now my phone is freezing and booting to the Google Logo and... Crash again. No Nexus animation; Google, crash. Sometimes it will attempt to boot and bootloop and sometimes it turns on and works fine. Sometimes if it turns back on it freezes and boom. Google logo.
I guess the remaining 4 cores in this phone are done completely from the looks of it? I know the patch wasn't meant to be permanen, only temporary because the remaining 4cores would eventually die.
Click to expand...
Click to collapse
My 6p also started bootlooping again today and this time fix didn't help me. I think it's gone for good.

maxguncel said:
My 6p also started bootlooping again today and this time fix didn't help me. I think it's gone for good.
Click to expand...
Click to collapse
Is yours booting to the Google logo and crashing? Or simply bootlooping? Mine goes to the logo, crashes about 10-15 times and then eventually attempts to boot.
It's a shame, got a baby on the way and simply can't afford another phone right now

snappycg1996 said:
Is yours booting to the Google logo and crashing? Or simply bootlooping? Mine goes to the logo, crashes about 10-15 times and then eventually attempts to boot.
It's a shame, got a baby on the way and simply can't afford another phone right now
Click to expand...
Click to collapse
Displays Google logo about 20-30 sec and restarts. Before I could see the animation but this time no luck.
Congratulations! I also have a newborn, we'll see what the future holds

maxguncel said:
Displays Google logo about 20-30 sec and restarts. Before I could see the animation but this time no luck.
Congratulations! I also have a newborn, we'll see what the future holds
Click to expand...
Click to collapse
Thank you You too! Day of Thanksgiving he is supposed to get here, but my wife isn't doing too well lol do you know of any way for us to pull data? Adb is failing to see my device when it's in the bootloader, fastboot is working though. I tried once more to flash twrp 4 core and boot it with no luck. Those small cores gave out I guess. I left my phone on overnight bootlooping with no luck. I got most things off, just my actual camera fder I couldn't get and apps which aren't a huge deal.

Sadly this morning I had the same problem. Bootlooping, I even cannot enter into Recovery. Then, suddently, it restarted, but I wasn't home, so I hadn't the chance to save the data. Then, about 3 hours later, it restarted bootlooping and, since then, it's stucked into this bootloop. Even reflashing the modified boot won't work.
Anybody knows how to at least recover the data inside? Even if I have to break the phone (I'm going to buy onther one soon)

hey guys, me too. but you know something? my initial assessment was that it was a result of an update. Now looking here annd seeing so many others with the same problem at the SAME TIME?? mine happened out of the blue on about October 4th or 5th. Ive had this phone for two years and never had aproblem with it at all. right out of the blue (in the morning) i get the bootloop. I cleared the cache and it booted up again. it was just fine for two days and now it is down black and out. When i push the power button i get a red light. one blink. if i hold down pwr and vol i get 8 blinks. tried on stock charger and other charger. like was previously mentioned when i tried it on a different charger it worked. the first time. now its dead. any solutions?

Marxmellow said:
hey guys, me too. but you know something? my initial assessment was that it was a result of an update. Now looking here annd seeing so many others with the same problem at the SAME TIME?? mine happened out of the blue on about October 4th or 5th. Ive had this phone for two years and never had aproblem with it at all. right out of the blue (in the morning) i get the bootloop. I cleared the cache and it booted up again. it was just fine for two days and now it is down black and out. When i push the power button i get a red light. one blink. if i hold down pwr and vol i get 8 blinks. tried on stock charger and other charger. like was previously mentioned when i tried it on a different charger it worked. the first time. now its dead. any solutions?
Click to expand...
Click to collapse
It simply means that the battery is fully discharged. Keep it connected to the current and maybe it restarts working.
I'm in the same situation since yesterday, hoping that at some point it returns working for some time, just to backup some data. I have like 10GB of photos not backupped in it.

When I replaced my battery I reinstalled factory. Start from scratch.
I had the same issue and that's all I did. Booted fine after that. I used the ifixit battery tho, cause if you got a lower cost one it could be the battery itself too