Database Users

Help - Kies will not link to phone

I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.

I had a similar issues earlier. My SGS would ay it was going into Kies mode then flash back to the home screen, then back to kies mode. This was both on my Win 7 and XP PCs.
I had to use Odin to totally reinstall the firmware.

MotoBorg said:
I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.
Click to expand...
Click to collapse
Is your W7 x64 or x32?
This topic should be made sticky. I had the same problem too.

I have noticed on some other sites that people seem to say that a previous version of Kies may work. Does any one have access to previous versions.
One site suggested version 1.5.1.10056.

Sorry forgot that part. It is 32 bit.
In case it helps list of apps installed, other than standard: (But do not think any will interfer as I am on the 'idle' or home screen after close all.
# Advanced Task
# Air Control
# Bump
# ES File Explorer
# Jewels
# Klaxon
# Labyrinth
# MeteorLite
# Motris
# Setting Profiles Full
# Smooth Calendar
# System
# tCalendar
# Tower Raiders
# Tricorder
# TV Guide UK Pro
# Unit Converter
# UNO
Any help greatfully received - Many thanks to rkantos and chrisduffer for quick updates.
If I find anything else out will post here. Some one else is always having the same problem. If I can ever help I always share my experience and solutions.
Thanks.

Same issue here. Formatting my PC didn't solve the issue (I needed to do it anyway, thankfully).

Are you using a different launcher perhaps? Make sure you have touchwiz set as the default launcher or kies will not connect to the phone.

Have just found a message on the Samsung community site.
The pertinent message is:
Hi,
At the moment there is a connectivity issue between the phone and the software.The software will only pick up the memory card,if using one, but not the phone memory.The issue has been raised to the headoffice and a resolution is expected soon in the regard.
Click to expand...
Click to collapse
This is dated 21/6/2010
link to page is:
http://forumuk.samsungmobile.com/PostsList.aspx?ForumPostID=200454

The only apps installed are per above. I found that the installed launcher (touch-wiz) works ok for me and am happy with it. (well someone has to )
Any further advice?

connection to keis can be easily fixed
I had this problem too. It was caused because only in idle mode of the Samsung home rancher can keis connect. You may have installed a different launcher. Try the following:
Put use to keis mode in settings
download home switcher from the market
run home switcher an set touchwiz as default home
Reboot phone (task killing other launchers don't work for me.)
make you phone is in the home screen - press home to get there
now connect the cable with keis running on pc
sync everything you need to
In future I suggest you move all contact to Google so they sync over the air and you'll no longer need keis. crappy software!

Tried suggested by ryukent and did not seem to work for me.
I have now decided to give up on Kies and use alternate software.
# Google for contacts
# Use MTP mode for devise management.
# Sync music with MediaMonkey

Where did you get that version of kies? From samsung-firmware-webs.com?
I think that's not an official release and It seems that it has connection issues.
Kies tells me the latest version is 1.5.1.10062

according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe

emelie said:
according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
Click to expand...
Click to collapse
Strange then why does Kies not find the update like it usually does?!? Those with connection issues I would still give the older version a shot.

Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?

INeedYourHelp said:
Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?
Click to expand...
Click to collapse
Doesn't matter. Kies "location" is basically for installing of Samsung Apps as it displays apps for your region only. However, since there are no apps from Samsung (other than the default already on the phone) it doesn't matter.
I chose UK on desktop and US on laptop if u were wondering...no difference (that i can tell at least)

..i suggest you skip kies.. not a good application at the moment.
..what I do is to extract the installer and copy the USB driver from my temp folder in windows 7.
..install the driver and you are set.. your phone will be detected.. you can now use drag and drop method or 3rd part application to transfer media or applications to your phone.
..as per "ryukent", make sure you have the TW Launcher set as default and use Home Switcher.. very useful app.
..and if your issue is something where your phone is not detected even if you have TouchWiz enabled and the phone is always trying to connect but never successful.. it might be the time to perform a "format" on the Internal SD card and "restore" the phone to Factory Default.

Kies will not work once you have installed too many application in your SGS. But it will work well once you reset your SGS to default setting.
or
Try to take out and put back the USB till it can detect.
Check it out

I have the same problem. It's clearly to do with either an app or setting in the phone, possibly media causing the phone to fail to connect to kies.
At home Vista 32 will cause MTP application to continually crash to the touchwiz UI and then rerun MTP application ad nauseum. I have a totally stock SGS, no launchers nothing. This is a BUG on the phone software.
At work, (XP 32) the launcher simply says initialising and sits there forever.
I have raised a support email with samsung but I haven't heard anything back yet. I reset my phone once to make it work again, but I'm not going to do that again, I finally have the config the way I want it and all my contacts in the right spot.

Drivers
I also had some trouble in the beginning. But I loaded new drivers and now it connects to Kies every time. I have Windows 7 64 bit at home and Vista 32 bit at work. Both work fine. Found the drivers when I googled this problem.

Kies Software...do you have to install it?

Just out of interest, do you have to install Samsungs Kies Software for a particular reason? I hear alot of people complaining about it, but not sure why you need it in the first place...
Is it to sync information? I am guessing to transfer info on and off the phone you dont need Kies installed..

djglenn1337 said:
Just out of interest, do you have to install Samsungs Kies Software for a particular reason? I hear alot of people complaining about it, but not sure why you need it in the first place...
Is it to sync information? I am guessing to transfer info on and off the phone you dont need Kies installed..
Click to expand...
Click to collapse
There are alternatives for every thing available in Kies (maybe with the exception of syncing with outlook, I'm not sure).
I got a Kies update alert today (Version 1.5.1.10074_2) btw, perhaps it works better than the earlier versions for those who have trouble? Get it here if you're interested. They're not very good at posting change logs at Samsung though, so I have no idea what the news are.

you can (theoretically) use kies to:
install the usb drivers for the phone
transfer and sync files
sync contacts etc
install an online firmware update
....however since kies doesn't actually work at all, or not properly, you only really need the usb drivers which you can download from softpedia

I installed the latest update to kies, and now kies doesn't seem to recognise my phone, it just gets stuck on connecting the device please wait?
Anybody have any ideas as to how I can fix this?
Otherwise how can I access my phone from the laptop?

if you use google apps, or sync with your google accounts/contacts/calendar/etc
then you do not need the PC software.
i sync my outlook stuff via google sync, same with contacts, emails are from gmail. so i don't need the desktop piece.

how do I transfer a file from my laptop to the phone though?
or music etc?

jjfeltham said:
I installed the latest update to kies, and now kies doesn't seem to recognise my phone, it just gets stuck on connecting the device please wait?
Anybody have any ideas as to how I can fix this?
Otherwise how can I access my phone from the laptop?
Click to expand...
Click to collapse
Disconnect the usb and reboot the phone. If that doesn't help disconnect and try a driver reinstall.there's an option for that in Kies.
Sent from my GT-I9000

if it's like NPC then u have to completely uninstall (everything ....use an uninstaller program), and install the new version from scratch, or it usually does not work properly

[Q] Galaxy Kies Sync Problem

Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...

My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?

Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.

Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu

I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.

Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless

AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...

I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?

I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k

bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'

opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.

Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.

kies problem

Hello,
recently I bought an i5800 (android 2.1-update 1), because I wanted to have rooted phone, I read informations about this on couple sites.
I decided to use z4root.
Now when I connecting my phon to the PC kies shows only Phone+Contacts.
Doesent show any data on the SD, and also doesn't show any informations about version of firmware...
How can I fix this?
Best Regards
v
PS: I also installed Link2SD, AppsToSD and Titanium Backup

update to latest version of kies and also un-install the USB drivers from device manager -> disconnect phone and connect it to other USB port open kies and the driver should install again hope this can fix your problem

Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....

I had exactly the same (infuriating) problem.
I fixed mine by uninstalling Kies, uninstalling the USB drivers then installing java (I know this shouldn't make a difference, but it seemed to).
I was using Windows 7 64 bit.
I found the Samsung_USB_drivers_for_mobile_phones.exe file & saved this to my desktop (before uninstalling).
I think Kies saves it to program files x86/samsung/kies/usb drivers/
Then after uninstall of everything, then installing java,
right click on the driver and run as an administrator.
When it asks where to install it, place it in the /program files/samsung/kies/usb drivers/ folder (not the x86 version, install it to the normal one).
Then find the Kies install file and right click that & install as an administrator to, but let Kies install this to the x86 program files location (default).
Then when it's completely installed (skip finding media, you can do that later), turn off the phone, then connect it to the USB cable.
Then turn the phone ON and let the drivers install as normal.
Just let it do it's thing and after a while, after all installations are complete, Kies will show your phone & will let you see all the folders, not just the contacts list & will show you the firmware version and everything.
Hope this helps.
I made sure I 'ran as administrator' on both install files.
Not sure which bit helped, but it worked for me (and I've tried everything, believe me)
*EDIT*
google "Why does Samsung Kies not detect my Samsung mobile phone" for the same info
**EDIT** x2
on looking in my /progam files x86/samsung/kis/usb drivers folder, it sems that Kies has reapplied the driver there & removed it from the 64 bit program files path. Ether way, one of the above steps fixed it, perhaps it's just that I ran everything ad an admin, who knows ?

Installation of java wouldn't make any difference, unless the installer was java based. The admin rights might have done the trick.
Sent from my GT-I5801 using XDA App

Actually, ignore my last post.
Kies now cannot see my Galaxy Apollo anymore, (even though every other program on my PC can !! including WMP12 !!)
I'm sick of this.
What's so hard about detecting a connected device ? !!
Sorry for the rant, but I'm getting really annoyed by this piece of software (Grrr !)

Yeah, I do whay you write, it's the same on my pc... now everything is .. not working
I think it's not only a Kies problem+USB drivers but also system on the phon has been changed thats why my phone is not properly working with kies.
Of course, still when I trying to connect my phone to pc I don't see on my phone screen options window that was before z4root/app2sd/link2sd - I mean Kies, media, storage
I see that there is a problem with a part of the Kies - DeviceManager is crashing after phone connecting..

Well now, the only way I can connect, is by (control panel) > uninstall programs > uninstall SAMSUNG USB drivers.
(while the phone is NOT connected).
Then launch Kies.
Then select the menu (tools > install driver)
Then wait while it installs the drivers (again !!)
After waiting for about a minute, I reconnect my GT-I5800 to my PC via the (not so universal) USB cable.
I then wait till all the (your device has been installed) messages stop.
Then I have normal Kies control of my Apollo.
But, if I disconnect it, then try to reconnect it, I get no joy.
It will sit at "connecting" forever.
The only way I can reconnect, is to rinse & repeat.
(I.E. uninstall the drivers & 'GOTO 10', which is really starting to boil my p!ss as I have no idea why this is happening).
Every single piece of poo software on my PC can see my phone, except Kies.
Does anyone have any ideas as it'd driving me mad !! :`(

try this
uninstall kies and all samsung drivers from ur pc
goto download mode (does not need root & it's safe)-(do not open odin)
a list of 3-5 drivers will get installed
then unplug the device, remove and re-insert the battery
install kies then connect ur phone by the usual way

I have the same problem with my phone. An other i5800 can connect successfully with my laptop, KIES and the same cable, but my phone doesn't.

It works...
what I've done....
Back to factory settings in the phone... so just great, the best corrective actions that I ever had :/
I want my HTC Uni back...
*edit*
Kies works 100% ok eaven now sees the update to froyo
so problem was changes that was made by one of the additional software on the phone
Thread can b closed

I also had this problem from long time. I found the reason was the Kies (both 1.5xx and 2.XX) versions are unable to use the default USB driver thats come along with Windows OS.
So the best solution is uninstall the USB driver from Windows device manager and after that install the USB driver from Kies. Then definitely your phone will be recoginized with Kies.
Note: After Uninstalling USB driver and before installing the USB driver from Kies sometimes windows itself tries to install the default USB driver so disable it when its promted.
Hope this helps....

vvviii said:
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
Click to expand...
Click to collapse
Install latest kies (clean install). Before connecting the phone to usb remove the SD card and start in kies. The phone would be detected and drivers would be installed. Disconnect, reinsert SD card and connect again. Problem will be solved. Worked for me.

[Solution] Android MTP driver install error with KIES 2.x I9100 (Galaxy S2)

Hi all,
Yesterday I stayed till 3 AM trying to flash the new firmware to my 9100, but KIES was so unstable that I decided to re-install.
We all know if we simply install Kies under XP, there is an issue with an Android MTP driver failing to install. No matter what you do, it won't install. This is the driver that Kies requires to work in order to sync contents and flash new firmwares.
After trying different options and settings, the solution is quite simple. Follow the steps (XP tested):
1.- Remove Kies entirely.
2.- Remove Samsung USB Drivers
3.- Reboot.
4.- Install latests .NET framework.
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
6.- Reboot
7.- Download and install latest Kies. Reboot.
6.- Plug in your phone. It will detect everything.
8.- Start Kies.
This should make it.
Hope it helps!
Cherni.

I had Rooted and Custom ROM-ed with AOSP GingerMOD.
Then when connected to PC via cable, W7 failed to install MTP driver.
Heres what worked.
Turn off USB Debugging on the phone. Reconnect via USB storage mode.
Voila!
Am not using Samsung Kies. so dont know whether it will work with the same trick.

cherni said:
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Click to expand...
Click to collapse
What if you have XP?

ro-mann said:
What if you have XP?
Click to expand...
Click to collapse
He said version 11 for xp lol.
BTW, for those of you with windows 7 enterprise N - The "N" means no multimedia drivers, so media player would not be enough.
You need to download some 300+MB package which I don't remember the name. and then media player.

I meant W7!

Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works

undertaker677 said:
Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works
Click to expand...
Click to collapse
Is usb-debugging on?
Sent from my GT-I9100 using XDA App

I have tried it with or with out debugging

calexus1182 said:
Is usb-debugging on?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
All this started when I updated from version 2.3.3 to 2.3.4 through KIES

Hi, were you able to solve? I'm stuck at the same point, tried almost everything and i'm still getting the MFT driver error with my Galaxy S 2.
OS is WinXP 32bit, I tried before with Kies version 2.0.3.11082_152_2, then yesterday with 2.0.3.11082_152_4, no luck.
I tried the suggested Windows Media Player 11 procedure, i did the whole process as written in the 1st post (installed .net 4, then WMP11, then reboot, then Kies, then reboot again) and it didn't worked.
Before that i tried with USB debugging mode, i tried following what Kies says (connect device, got the error, disconnect the device then go to "tool -> the crap that should be supposed to repair drivers but that truly does nothing", then reconnect the device just to get the error again), I tried a tool i found somewhere on the internet while reading HUNDREDS of pages of users having the same error (Samsung engineers, that means that you really SUCK!) "FileSearcherforKiesFix" to find files with long extension on my SD, deleted some files (was only some thumbnails), NOPE, still getting the same F****n' error
So, were you able to solve in some way this error? How?
Thank you for your help, and sorry for my english (i'm Italian).

and if that doesn't work...try a different USB port on your computer. I have found that only one of the 4 on my t410 thinkpad plays nicely with the samsung usb drivers...
having said that, i have sworn off kies entirely and will only use Odin,

I'm on the Galaxy SII and was having similar problems. Went to the samsung website, DLed the USB driver, then to get the MTP to work: Turn off Debugging, go into "wireless and network", then into USB Utilities, unplug usb, click connect to PC, then plugged it back in, and bingo, we have a winner.
I didn't read the entire thread to see if this method was already posted, to f'ing tired!
Hopes this helps.
edit: looks like Kragusk did a similar (exactly the same?) install. So yeah, what he said....

the fix
This fix for windows XP was discovered by a chap named Dennis.
The problem is caused by some drivers from WMP11 failing to install correctly.
(WMP11 contains the MTP drivers, nothing to do with Samsung or USB drivers)
You just need to re/install them
rename C:\WINDOWS\system32\drivers\wudfrd.sys xxx_wudfrd.sys
rename C:\WINDOWS\system32\drivers\wudfpf.sys xxx_wudfpf.sys
rename C:\WINDOWS\system32\wudfhost.exe xxx_wudfhost.exe
rename C:\WINDOWS\system32\wudfsvc.dll xxx_wudfsvc.dll
rename C:\WINDOWS\system32\wudfx.dll xxx_wudfx.dll
rename C:\WINDOWS\system32\wudfplatform.dll xxx_wudfplatform.dll
rename C:\WINDOWS\system32\wudfcoinstaller.dll xxx_wudfcoinstaller.dll
Then run this file (umdf.exe) found inside the windows media player 11 install
(Hint: download then open in winrar to find the file)
Sorry as a new person I can't post a hotlink to a file.
wwwDOTmediafireDOTcomSLASH?2ak0f9n985ql00h
This not only cures Kies, but almost all other Media Player connection problems as well!

Kragusk said:
Go to Samsung Kies software, on top left of the window, click the menu > Driver recovery.
Let it reinstall drivers
After driver installation finished, go to your phone, Settings> Application > Development, tick USB debugging mode.
Under USB debugging mode connect your phone to the PC with USB.
It installs correctly!
Disconnect from PC
Untick USB debugging mode
Connect again
and it works!
Click to expand...
Click to collapse
This method really helped me. Thanks a lot man

wrong thread.....

Windows Media Player has the secret sauce! thx Cherni & pjclark1
5.- Download and install latest (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Cherni.
Worked for me, too. Didn't need to reboot.
XP sp3 captivate

I cant believe it that so many people are having this ****in problem! I will try post #1. Thanks

i tried post #1 but still doesnt work.
i tried installing a standalone Samsung USB drivers also doesnt work.
Anyone has a clue?

thank you v m~

It worked for me.
Thanks a lot.