I am a proud owner of Galaxy Note since a month ago, and I have problems with an echo on the call since than, althow I changed the firmware for many times. Now I use the XXKL7 version, and the problem persists. My mobile operator is Orange Romania, but I faced the same problem whith Vodafone.
Yes, I experience this problem as well - or rather, the people who call me have been complaining about echos.
I think this has something to do with the dual-microphone configuration.
My impressions:
The echo is experienced by the other party - not by the user of the Galaxy Note.
Echo is experienced only on normal cellular voice calls, not with other programs (e.g. Skype).
Phone cases aggravate the problem - the echo is very slightly audible when phone is used as is, but is terrible when a TPU case is attached to the back of the phone.
Echo is inaudible when phone is muted.
I use firmware, KK9.
This is obviously a problem that needs to be addressed by Samsung, but as a first aid I recommend you to remove your phone cover.
OK, looks like this is a well known problem, affecting both Galaxy Note and Galaxy S2.
Google it, you'll find a lot of discussions and various workarounds.
I still want to try the latest firmware KL7, see if issue is resolved.
I.m using the KL7 version, but the problem persists. Maybe the KL8 would solv my problem?? I.ve changed a lot of firmwares, I swiched all the Romanian SIMs operators, but the problem remained
Related
I have had my HD2 for 2 months now I often have problems calling someone as they cant hear me (I can hear them fine) I reboot the device and I can call them and they can hear me fine. This often happens if I run another PGM and then close it and make a call, sometimes after I reboot and make an call and then make another cal the second call wont work.
I contacted HTC and the said hard reset as I knew they would do a rom upgrade I decided to wait rather than go through set up again. I upgraded from 1.48 to 1.66 on the weekend and still have the problem although I must admit it does not happen as much.
There was a similar problem with Samsung Intrepid but could not find a fix for this does any one have any ideas..
I have the exact same problem, i dont know what caused it.
wierd and annoying at the same time.
i just hope it doesnt happen to often.
i have the same problem , i can hear them , they cant hear me and honestly sayin i dont run any programs besides those which came with htc .
same...
i have the same problem, apperently when i make a call people say that they cant hear me or if they do that i tend to break up or sound low like a "robot"...but i can hear them just fine....
i am on att running official 1.66 rom...
Company
by the way what company are u guys on? att or tmobile if any of the 2...
same
im with t-mobile uk , and just about 5mins ago , phoned my gf talked with her for a while then her voice cracked and changed to a "robot" version so hanged up phoned her again and then it was fine , well i dont want to moan , but htc got to do something with so many bugs
used to happen all the time on my old phone, i think its a network issue...
in the first week that I had the phone, I also had some problems, but now I haven't had one for over a month.
with my previous phone I had it also, so I don't mind (and it could be a network problem indeed)
Network issue?
so if its a network issue then what does that mean for those that it still keeps happening too?...
in other words a rom upgrade wouldnt do it justice?...
Same problem here. It happened randomly a few times.
im on o2 germany and i get that thing with the robot voice too.
its wierd
Network problem unllikley
I used the phone here in Australia and had this issue went to Vietnam and had the exact problem I dont think it is a network problem. The robot voice are you using the external speaker as I have had several complaints and when I turn it of they can hear me perfectly...
Same problem here. Is not network related. I am on Vodafone RO. I`m not using Sense UI and still have same problem. If you change to speaker during call and microphone again is start working for that phone call. All the clues point to HTC software. Please confirm if someone of you have this problem but it doesn't use any auto call recording software.
hmmm...
well i havent had the issue with the speaker phone or rather i havent spoken to anyone through the speaker phone yet...
guess ill give it a shot and ill switch to the regular mic during the call to see if the person can hear me better...
i hope this isnt a hardware issue, better yet i hope the next rom fixes this up...
paying so much money for a phone that cant even do what a flip phone could do?
Yeap me too. Voda UK....
I un-installed some games and other apps and the problem has now gone. Think it must be something to do with 3rd party software.
It coincided with the whole phone being laggy and unresponsive so i have now flashed to a later rom and phone is like new!!!
DB
...
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
sasukeanime said:
what rom did you change too? official or is it a cooked rom?....
i tried the switching from speaker then to the mic and again i have the other person still saying that they cant hear me...
this is very frustrating....
Click to expand...
Click to collapse
I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off.
"I don`t remember what ROM I had at the time but yes it was cooked.
Now i changed and i stop Resco Audio Recorder from recording my calls.
This is definitely a software problem. The "robotic voice" is a proof of processor overloading from some messed up processes. First culpits in my opinion areSense UI or some HTC code or Resco Audio Recorder.
Now I am on SPB Shell instead of Sense and Resco off. "
so with the spb shell is it working now? i mean do u still get the messed up calling on the other line where the person constantly says "i cant hear you" lol
besides that i actually switched off Sense UI and actually hard reset my phone and made a call but the problem still persist...
has anybody tried changing the sim card? i mean i went over to att today and i got a new sim card when i made a call i still had sense UI on and it worked flawlessly but then i put my old sim card in and then i switched back to the new one (had to import the contacts) and it messed everything up the problem came right back...
Also there seems to be such few people with this problem? maybe we got faulty phones?....
Damn, this phone is crap!!!!!!!
No one can here me again soft reset hasn't helped.
This problem is a nightmare!!!!!!!!!!!!!
mine is working fine now (in this moment anyway).
My actual ROM Leo lite v2.1WWE (30.1.2010)
Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.
Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.
Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...
No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.
I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?
Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...
in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?
leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...
malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon
I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.
malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use
leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere
Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.
I'm having problems when using earphones from the first day I bought my Omnia7. The problem is:
Earphones are fully functional, and there are no problems with listening music etc. But, after I make FIRST phone call using earphones or after I answer the FIRST phone call, my phone becomes unresponsive within short period of time, and I don't hear other people during calls nor they hear me. So the first call triggers all this. That first call however goes through without any problems, problems come after that. I tried using several earphones with same results. After I reboot everything works fine again.
I'm pretty much sure it isn't hardware related problem since I listen to music without any problem and the first call works great every time.
I'm running the latest version of OS and I got these new drivers from Samsung few days ago, but still no improvement. Anyone here with similar problems and if so, did you manage to solve it and how?
...
Almost 300 views so far, but none reply... It can't be I'm the only one with this kind of problem?!
I have same problem! Please help
When did you guys get your phone. Where are you now, have you flashed your phone or messed with any functions with in the Diagnosis App at all.
Omnia 7 has original Rom with mango update, no modding or special things.
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
hatuna said:
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
Click to expand...
Click to collapse
Samsung in a nutshell
Hi All!
I've been trying multiple ROMs on my old Note 3 (hlte) and every single one of them, apart from other issues, has one huge problem - everytime I talk to someone, the other person hears their echo in their speaker. I've tried MIUI, LineageOS, many Note 5 & Note 7 ports, RR, AOKP, etc. Every ROM has this issue on my phone. Today I flashed the stock Samsung ROM just to check if it's a software or hardware issue, and the problem is gone...
Have you had similar problems with your phones and custom ROMs? Have you found a custom ROM that doesn't have this irritating echo problem? It's probably because of the noise cancellation which has no support (cannot turn it on or off) on any custom ROM I've tried. Do you guys know any ROMs on which the echo problem doesn't occur or have the option to switch off noise cancellation mic?
Never had that on any rom.
Suggest you search your question .
jk84krk said:
Hi All!
I've been trying multiple ROMs on my old Note 3 (hlte) and every single one of them, apart from other issues, has one huge problem - everytime I talk to someone, the other person hears their echo in their speaker. I've tried MIUI, LineageOS, many Note 5 & Note 7 ports, RR, AOKP, etc. Every ROM has this issue on my phone. Today I flashed the stock Samsung ROM just to check if it's a software or hardware issue, and the problem is gone...
Have you had similar problems with your phones and custom ROMs? Have you found a custom ROM that doesn't have this irritating echo problem? It's probably because of the noise cancellation which has no support (cannot turn it on or off) on any custom ROM I've tried. Do you guys know any ROMs on which the echo problem doesn't occur or have the option to switch off noise cancellation mic?
Click to expand...
Click to collapse
I have the same problem ever since I tried any custom ROM, after a lot of investigation, it turned out to actually be the case that's causing the issue.
I have a Spigen SlimArmor and Zerolemon 10000mah battery case, both causing the issue on customs ROMs. Which don't happen on official TW for some reason but any custom ROM while having the case on causes the echo.
Hope that helps.
Yeah, I've tried searching the Firmware forums and actually some people have the same problem with non-stock ROMs. I am just wondering if there is anybody found a ROM that works for them, and there is no echo.
And it has nothing to do with the case... I use only a metal bumper, and there is a hole for the noise reduction mic in it. Either way, even if I remove the case, the echo issue is still there...
jk84krk said:
Hi All!
I've been trying multiple ROMs on my old Note 3 (hlte) and every single one of them, apart from other issues, has one huge problem - everytime I talk to someone, the other person hears their echo in their speaker. I've tried MIUI, LineageOS, many Note 5 & Note 7 ports, RR, AOKP, etc. Every ROM has this issue on my phone. Today I flashed the stock Samsung ROM just to check if it's a software or hardware issue, and the problem is gone...
Have you had similar problems with your phones and custom ROMs? Have you found a custom ROM that doesn't have this irritating echo problem? It's probably because of the noise cancellation which has no support (cannot turn it on or off) on any custom ROM I've tried. Do you guys know any ROMs on which the echo problem doesn't occur or have the option to switch off noise cancellation mic?
Click to expand...
Click to collapse
Serach for QuickSortcutMaker app on play store.
Istall and open.
Up Change from Icremental search to Normal search.
Type in the search field (Phone).
Click on the one that has com.android.phone.
Go down to the ine that has (callSoundPrefrence) At the end and click it.
Click on try.
Another window will open uncheck noise reduction.
Some say that was the fix.if you want you can try
My regards
Sent from my SM-A710F using Tapatalk
JJEgan said:
Never had that on any rom.
Suggest you search your question .
Click to expand...
Click to collapse
donvito62 said:
Serach for QuickSortcutMaker app on play store.
Istall and open.
Up Change from Icremental search to Normal search.
Type in the search field (Phone).
Click on the one that has com.android.phone.
Go down to the ine that has (callSoundPrefrence) At the end and click it.
Click on try.
Another window will open uncheck noise reduction.
Some say that was the fix.if you want you can try
My regards
Sent from my SM-A710F using Tapatalk
Click to expand...
Click to collapse
Tried that... I've managed to turn off noise reduction on Magma NX (in LineageOS I didn't find CallSoundPreference) and I was soooo happy, because after having called a couple of people it turned out that the echo is gone. Then after 1 day the echo came back, so I checked if the noise reduction turned itself back on, but it was off. I don't seem to have luck with custom roms, so I re-flashed the original Samsung firmware.
I've been experiencing the same thing lately with my Note 3 (hltetmo), so it would seem little has changed in the nine months or so since this post in terms of custom roms. Every single one of them has the other-side-echo issue that makes them unusable, and going back to stock always fixes it right away. I don't have any type of case on my phone, so there's no external cause of the bug. If anyone ever discovers a rom that's free of this problem, please update this thread so we can all benefit. Thanks.
Every rom i have used has not had echo problem pn TW based roms .
If it was such a problem every rom thread would have thousands of echo problem post .
JJEgan said:
Every rom i have used has not had echo problem pn TW based roms .
If it was such a problem every rom thread would have thousands of echo problem post .
Click to expand...
Click to collapse
Touchwiz roms are based on stock though, and you're correct that stock-based roms work fine without the echo problem. Custom non-stock roms like LineageOS, RR, AOKP and all of their derivatives however, do in fact all have the same echo issue.
I was hoping to find a completely google-less ROM that works acceptably on my Note 3, and that means stock/TW type ones are out of the question. If you or anyone knows of such a rom, I'm all ears.
Nope i only use TW based roms dont like the non TW roms .
The issue in itself is quite straightforward, and I must confess I haven't gotten to the bottom of it yet. Essentially the phone seems to be generating a random echo for the person at the other end of the call (they can hear themselves talking when on the line with me). The issue seems to come and go unpredictably, at times lasting a couple seconds or up to a minute.
If I start to move the angle of the phone, the echo usually goes away, although I have also been told the echo happens even when using headphones (and so far it has proven to be the case when calling on both Signal and Whatsapp, so I doubt it's an issue with the apps themselves).
First of all has anyone else encountered this issue? And could it be related to LineageOS 16, or is it a hardware issue related to the speaker/microphone? Potentially I could reinstall the stock rom and find out if the problem persists, although I am still fairly new to the custom rom/recovery scene and I would rather ask around first.
Thank you very much for your help and suggestions!