Database Users

[Q] N7 4.4 update issues?

Not sure if I'm the only one, and if I am that really sucks, but I got tired of waiting for the OTA and decided to install the update via the fastboot method, unlocked my bootloader installed without a problem.
However the issue now seems to stem from transferring media files to my tablet, which I never had a problem doing, a pop up window will tell me that android.media.storage has stopped, giving me an option to report and to simply tap okay.
Not sure reporting ever does anything, and if it does I've never seen it change a single thing at all, but after I tap okay or send the report, any files transferring will just exit out, then if I unplug my usb and plug it back in, it doesn't seem to recognize the tablet at all.
I've so far remedied this, not sure if it's a permanent fix or temporary, by going into settings>apps>all, then from there tapping the app, clearing data and cache, restarting my tablet with a hard reset and it seems to be working for the moment.
However transferring files since the update are sluggish at best, and taking a 356MB folder of images used to take maybe a few minutes, 5 or 7 at the most, now it's hanging there at times with the transfer time increasing.
As a matter of fact I'm transferring said 356MB folder right now and it's stuck at 10 minutes to finish and hasn't moved for about 10 minutes.
If anybody else is having these problems, can you suggest ways you've fixed it? Or do I simply need to either do a factory reset or straight up flash it again to fix the problem?
Also, I made another article detailing my problems with updating, which I've since fixed obviously, but Recovery Mode isn't anywhere to be found, I do the regular method and before it showed the android with the red triangle and below him it would say no command, now it just shows the android with the same triangle with no wording underneath at all.
I've also re-downloaded the official factory image 4.4 from google's developer site and tried to manually flash recovery onto it, and it says that it succeeded but then when it goes back to fastboot and I choose recovery it loads then shows me the android with the red triangle.
I've even tried downgrading back to 4.3 but it tells me during the rewrite of the bootloader that there's a signature mismatch.
In addition, this should be the last revision to my issue, I've even tried re-flashing 4.4 and now that's kicking back an error saying there's a signature mismatch, so I can't go into recovery, I can't downgrade, I can't flash a recovery image to my tablet, I think I screwed up in ever updating to 4.4.

Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart

StuMcBill said:
Im having the same problem with Media Storage when transferring pictures via Android File Transfer on Mac, tried it on Windows also, same problem.
It happens with my Nexus 4 on KitKat also!!
I still havent found a way to fix it, did you (OP) ever find a fix?
Cheers
Stewart
Click to expand...
Click to collapse
Nope no fix yet, I haven't tried transferring a large number of files since, oddly enough, I finally did get the OTA update and it installed 4.4 again.
It didn't take long and the file size was puny, only about 32MB, I assume it installed what was missing, but I haven't noticed anything out of the ordinary since the official updated kicked in.

Yeah I have the latest OTA also, but I am still having the same issue!!

StuMcBill said:
Yeah I have the latest OTA also, but I am still having the same issue!!
Click to expand...
Click to collapse
Not really sure why it's different for you, like I said I got tired of waiting for the OTA and manually flashed the factory image, that's when the problems started, but after a few days I got a notification that the new update was ready which really confused me.
But I installed the downloaded update without a hitch, booted like normal and I just finished transferring a 100MB folder of images to my N7 without an error popping up on my tablet saying something crashed, so I can only assume for the moment until I transfer a larger folder, that the DL'd update fixed the problem.
I've also heard people flashing it again, or side loading it, or even a factory reset would fix the problem, but there weren't many replies as to this actually fixing the data transfer problem.

Problem with downloading ota update kitkat 4.4
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?

manow91 said:
I have stock rom and waited for the ota update. It came this morning and while downloading twice the verification failed.i rebooted and the screen came up download failed and had a retry button which i tried to activate and does nothing, The screen has been stuck on the return download for over 12 hours. My wifi connection is strong. Any ideas?
Click to expand...
Click to collapse
Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.

JohnathanKatz said:
Take anything I say with a grain of salt as I'm not the greatest guy to ask for help, I only really ask questions here and I'm just going to suggest what to do, if you do it is up to you and I take no responsibility for your device having further issues.
1. Hard reset your device and upon it rebooting, check for the update again and try downloading it again
2. If that doesn't work then back up your data
3. After backing up your data do a factory reset on your device and once you've booted back up to Android, check for the update again and install
4. If that doesn't work, I'm not sure what else to suggest, this is what I would do to try and fix the problem, but for my situation it was unique in that I tried fixing it various ways that seemed to make it worse before it got somehow better.
I hope issuing a factory reset works for you, if not then that hard reset does when you try to redownload the update.
Click to expand...
Click to collapse
Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days

manow91 said:
Thanks for your reply back. Yep i also thought of the same 4 step solution as yourself but i also heard from 2 people that had the same thing happen to them and they thought it could be a goggle server problem, So i am going to wait to see if it sorts itself out over the next few days
Click to expand...
Click to collapse
That could be too, just thought I'd take a shot, hope it works out for you.:good:

[Q] Galaxy S4 restarts every 10 minutes

Well for starters, high everyone!
I have an issue with my S4 and I've searched all over but none of what has been recommended helps.
The issue I have is that my phone will restart about every 10 minutes (give or take). I used Reboot Logger to determine this. The phone only restarts when it is idle. It WILL NOT restart if I am using it (screen is on). The weird part is that it doesn't even go through the whole reboot sequence. The screen will stay black the entire time. The notification button pulses and the home buttons will light up like it was restarting though.
I had a bad battery and had it replaced with a stock Samsung battery. I've tried pulling the SD card, pulling the battery for 10 minutes, pulling the battery while the phone is on, and I've performed two factory resets.
The one thing I have noticed is that, after performing the factory reset, I get an "error" under the little android dude. This also happens if I do a cache wipe.
My model is the SPH-L720 running on android v4.3. The phone has never been rooted and there are no software or firmware updates that are found.
I was beginning to think that this was a hardware issue but the consistency in reboot intervals makes me believe otherwise. At this point I'm at a loss. I rooted my old phone but my experience in that area is very limited. I have read that the cache partition is bad from the factory on some of these (hence the error message) so I was thinking about rooting the phone and trying to use a good cache partition, but that's the only other option I could think of.

sounds like a voltage prob....or mem prob... id redownload a new rom..wipe wipe wipe..reinstall and that should fix it
Sent from my SPH-L720 using xda app-developers app

Insufficient voltage at idle was my first thought too, but if you haven't undervolted (since you aren't even rooted), that seems less likely. If I were you, I'd root the phone so I could do more to figure things out. Maybe try bumping up the voltage a little on the lower clock speeds.

Ok, first of all, do not root your phone. As you admitted yourself, you have limited experience in this area, and there is nothing that rooting will do for you. Not to mention, if you think you have a bad cache partition, you don't need root to fix it. Your phone is stock, running the stock kernel, there is no reason to suspect voltage issues that are not hardware related. If you root the phone, you will likely trip KNOX, and void your warranty.
My personal opinion is that your phone has a hardware problem. If you want to truly start over, either recover your phone through KIES, or better yet, download and flash via ODIN a stock MK2 ROM from this forum. Since this is a stock, signed ROM, you will not trip KNOX, and it will rewrite every partition properly on it's own. This is all assuming you don't have a hardware problem. But do not go ahead and try to fix anything yourself besides what I mentioned. You will not succeed, and likely lose your warranty in the process.
Edit: did you buy this phone new or used? If you bought it used, more than likely somebody ruined it for you. And more than likely, you can fix it. If this was a new device, more than likely it will be a warranty issue. That's why you shouldn't do anything to void the warranty.

If you're going to use odin for anything, just make sure you follow someone's directions step by step. Otherwise very bad things can happen.

im also having a slightly similar problem
Problem : The screen after a sleight amount of time of being on, or sometimes instantly when opening the lockscreen it freezes for 10-15 sec then shoots black lines across it, then reboots.
Things ive tried :
1. Installing a new rom ( from AOKP 4.4 and Triforce 4.3)
2. Changing modem (from MJA, MK2, NAE)
3. Changing the type
of Gapps i was using. (4.3 gapps for triforce, aokp 4.4 gapps, and pa gapps)
Current Phone Info:
Rom: aokp_jfltespr_kitkat_nightly_2014-02-08
Modem/Firmware: NAE
Gapps: Pa.gapps 4.4.x
Let me know if you need anything more! plz!

I'll look into Odin before I root. The phone was also purchased new. I spent most of today monkeying around with different settings to see if I could trigger the issue as well. As it turns out, the phone will only restart at idle if it's plugged into the charger, or the wifi is on. If wifi is off and it's not plugged in it's fine. I am also using the stock Samsung charger that came with the phone. Again though, if I'm actively using the phone it doesn't happen (charging or connected to wifi). I did turn the phone off earlier to charge it but would keep freezing at the sprint logo upon boot up. I thought it was bricked for a second... I wiped the cache (didn't do a factory reset) and that fixed it, but now I have that stupid issue where videos won't play on wifi, only on 4G or 3G. It's an issue I thought I had solved.
Le sigh. This is frustrating. The Odin option is looking to be my best bet it seems.

Tizamarou said:
im also having a slightly similar problem
Problem : The screen after a sleight amount of time of being on, or sometimes instantly when opening the lockscreen it freezes for 10-15 sec then shoots black lines across it, then reboots.
Things ive tried :
1. Installing a new rom ( from AOKP 4.4 and Triforce 4.3)
2. Changing modem (from MJA, MK2, NAE)
3. Changing the type
of Gapps i was using. (4.3 gapps for triforce, aokp 4.4 gapps, and pa gapps)
Current Phone Info:
Rom: aokp_jfltespr_kitkat_nightly_2014-02-08
Modem/Firmware: NAE
Gapps: Pa.gapps 4.4.x
Let me know if you need anything more! plz!
Click to expand...
Click to collapse
Since you are running a custom source-built ROM, first thing to do would be to ODIN a stock ROM. If the problems go away, you have your answer. If not, this would likely be a warranty issue. Of course you tripped KNOX most likely already.

sputnik767 said:
Ok, first of all, do not root your phone. As you admitted yourself, you have limited experience in this area, and there is nothing that rooting will do for you. Not to mention, if you think you have a bad cache partition, you don't need root to fix it. Your phone is stock, running the stock kernel, there is no reason to suspect voltage issues that are not hardware related. If you root the phone, you will likely trip KNOX, and void your warranty.
My personal opinion is that your phone has a hardware problem. If you want to truly start over, either recover your phone through KIES, or better yet, download and flash via ODIN a stock MK2 ROM from this forum. Since this is a stock, signed ROM, you will not trip KNOX, and it will rewrite every partition properly on it's own. This is all assuming you don't have a hardware problem. But do not go ahead and try to fix anything yourself besides what I mentioned. You will not succeed, and likely lose your warranty in the process.
Click to expand...
Click to collapse
Alright I'm a little confused as to what exactly I should be using. I found this:
http://forum.xda-developers.com/showthread.php?t=2575470
which is a stock ROM. Although I also found this:
http://forum.xda-developers.com/showthread.php?t=2259513&highlight=odin
which is the stock firmware.
Which one do I use, or do I use both of them?

Dfeeds said:
Alright I'm a little confused as to what exactly I should be using. I found this:
http://forum.xda-developers.com/showthread.php?t=2575470
which is a stock ROM. Although I also found this:
http://forum.xda-developers.com/showthread.php?t=2259513&highlight=odin
which is the stock firmware.
Which one do I use, or do I use both of them?
Click to expand...
Click to collapse
Neither. Use this one : http://forum.xda-developers.com/showthread.php?t=2601443
Follow instructions in the thread. This is a completely stock rom with no root or mods and will not trip the Knox bootloader. If you flash anything other than this, including custom recovery, cf autoroot, etc, you will void your warranty.

rebooting
i had this problem once and it was related to a corrupt file on my sdcard believe it or not. there are Defraggers out there for your android file system and internal SD card but your Ext sc you would have to do on your PC. it worked for me. the one i used is called CLEAN i got it off amazon app store.
cyberweasal
Dfeeds said:
Well for starters, high everyone!
I have an issue with my S4 and I've searched all over but none of what has been recommended helps.
The issue I have is that my phone will restart about every 10 minutes (give or take). I used Reboot Logger to determine this. The phone only restarts when it is idle. It WILL NOT restart if I am using it (screen is on). The weird part is that it doesn't even go through the whole reboot sequence. The screen will stay black the entire time. The notification button pulses and the home buttons will light up like it was restarting though.
I had a bad battery and had it replaced with a stock Samsung battery. I've tried pulling the SD card, pulling the battery for 10 minutes, pulling the battery while the phone is on, and I've performed two factory resets.
The one thing I have noticed is that, after performing the factory reset, I get an "error" under the little android dude. This also happens if I do a cache wipe.
My model is the SPH-L720 running on android v4.3. The phone has never been rooted and there are no software or firmware updates that are found.
I was beginning to think that this was a hardware issue but the consistency in reboot intervals makes me believe otherwise. At this point I'm at a loss. I rooted my old phone but my experience in that area is very limited. I have read that the cache partition is bad from the factory on some of these (hence the error message) so I was thinking about rooting the phone and trying to use a good cache partition, but that's the only other option I could think of.
Click to expand...
Click to collapse

sputnik767 said:
Neither. Use this one : http://forum.xda-developers.com/showthread.php?t=2601443
Follow instructions in the thread. This is a completely stock rom with no root or mods and will not trip the Knox bootloader. If you flash anything other than this, including custom recovery, cf autoroot, etc, you will void your warranty.
Click to expand...
Click to collapse
That solved my problem, thank you! I spent the last couple days testing it just to be sure I wouldn't be crying wolf. The phone has yet to restart on me even while charging or using wifi. The error message I would receive after a cache wipe or factory reset went away as well. It makes me wonder if the bad partition was what caused my old battery to fail.

Dfeeds said:
That solved my problem, thank you! I spent the last couple days testing it just to be sure I wouldn't be crying wolf. The phone has yet to restart on me even while charging or using wifi. The error message I would receive after a cache wipe or factory reset went away as well. It makes me wonder if the bad partition was what caused my old battery to fail.
Click to expand...
Click to collapse
Great, I am glad it worked out, and hopefully your problem is resolved. I doubt that your old battery failed due to a bad partition, and I have to wonder how your partition got messed up in the first place, but that's just a curiosity and is irrelevant in the grand scheme of things. Just remember that if you decide to root, cf_autoroot works but will trip the KNOX bootloader and potentially void your warranty.

[Q] Weird G2 bootloop - got a fix?

Verizon G2 - stock rom, rooted and had OTA updates blocked for at least 5 months.. 4.2.2 ver 11a build JDQ39B
restarted phone the other day and it would boot and you would briefly see your home screen and then boot loop to the white verizon logo screen. Every other time it looped, it would not show the home screen, just a blank screen. I did get it to boot to safe mode and unistalled a few apps I thought might be problems,,, didn't help. I discovered that if I quickly tapped the home screen in that brief 2 seconds during the loop, it would boot.
I really hate to undo tether, un-root and factory reset. I hate to go through updates and re-root and hack tether but I will as last resort.
Any thoughts on cause or suggestions?
Thanx

check lgocat for logs and try to eliminate the cause that way.
check kmesh in logs, dunno exact wording, but it also says something about boot there.
Use a tool like android tuner or something similar to disable startup stuff and try to eliminate that way

Weird G2 bootloop - got a fix?
Thanks for suggestions, I will give them a try.

Weird G2 bootloop - got a fix?
bachera said:
check lgocat for logs and try to eliminate the cause that way.
check kmesh in logs, dunno exact wording, but it also says something about boot there.
Use a tool like android tuner or something similar to disable startup stuff and try to eliminate that way
Click to expand...
Click to collapse
I didn't find any lgocat or kmesh folders/files anywhere
still stumped

r9ball said:
I didn't find any lgocat or kmesh folders/files anywhere
still stumped
Click to expand...
Click to collapse
try any logging tool from playstore. also try searching on how to obtain those logs. probably requires root. mind warrantee ofcourse.
at which point I would do a total complete clean install. that eliminates software issues. still there and you did not restore anything/install anything then its hardware.

"Decryption unsuccessful" message on stock 7.0/7.1.1

This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.

You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
You can set the phone to back up without wifi if you are good with that I've had my phone since December I have not had that happen odd.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
And how would you do that? Can't seem to find any way to do that...

In Google photos there is in settings also drive after that I believe the rest of settings will back up w/o wifi I know photos will
Sent from my Nexus 6P using Tapatalk

Dytoonn said:
This is the second time I get this message. First time was on stock Android 7.0. next time, ~2 weeks later on stock Android 7.1.1. To revive my phone I had to perform a factory reset twice.
What causes this message? Is it software or hardware related? I assumed the former, but the fact that it happened twice after a reset and on a new version made me wonder...
I'm heading to a country without 3G coverage and barely any WiFi, so if this happens then, I'm screwed on 2 levels: -Loss of pictures, due to not able to back-up -Not able to reset, since that requires WiFi.
Anyone else who had this issue? Any recommendations, RMA?
Full error message: "Decryption unsuccessful" The password that you entered is correct but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account"
Thx.
Click to expand...
Click to collapse
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?

rchtk said:
Did you experience any random reboots?
When you say stock you confirm that it's full stock (no root and running google's kernel) ?
Click to expand...
Click to collapse
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.

Dytoonn said:
Never had any troubles with random reboots.
My phone froze, got unresponsive. I had to restart, and when it tried to boot I got this message. This happened twice.
No root, standard kernel. Bootloader not even unlocked.
Click to expand...
Click to collapse
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)

rchtk said:
That's it. Storage corruption and the decryption unsuccessful is a consequence of your problem.
Sorry but that looks like a defective device.
ram/emmc/power, it's hard to find without root/twrp. Unless an update got wrong but I don't think that would show these symptoms.
First, I would also raise a PR on google to see what they suggest: https://source.android.com/source/report-bugs.html
You really need to backup your data and have a backup phone in case the following gets you a brick..
I'd actually try flashing factory images (you won't be able to flash recovery image but others yes ). Make sure to record the messages returned on your PC to see if something went wrong. The update process is a bit dumb, it goes on even if errors are encountered so even if it finishes it doesn't mean much.
Once the device is flashed, if it boots, you could try filling your data partition by moving big files using usb transfer. When its full, reboot and see what's happening.
If you are short on time, prepare the RMA process...
edit: oh btw, I'm sure people would be interested to get the information displayed in bootloader mode (power on the phone by pressing volume down)
Click to expand...
Click to collapse
Thanks for your reply.
I sent it for an RMA, so unfortunately not able to do what you described. Couldn't chance it getting this error message when abroad.
Curious though if they will grant an RMA, nothing much is looking wrong at the moment. Hope they will, because else I'm screwed.
If they don't, though, I'll see if I can get the information displayed in bootloader mode.

I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.

rwj5279955 said:
I'm having the same issue.
Same message, only I'm BL unlocked, rooted and twrp.
It happened twice. Once on 7.1 DP1, and again on DP2.
Once I get into recovery, the system is encrypted, and I can't do a thing.
I'm going to try and back up to a flash drive, and try to mount that in twrp if it happens again.
Click to expand...
Click to collapse
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3

rchtk said:
Recent Twrp now supports full disk encryption so you should be able to see your files? And even do a backup from there. Take twrp 3.0.2-3
Click to expand...
Click to collapse
Strange, that's exactly the version I'm using.

rwj5279955 said:
Strange, that's exactly the version I'm using.
Click to expand...
Click to collapse
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.

rchtk said:
Weird. I don't have twrp so I can't check but you should see your data. Maybe the partition needs to be mounted (I think it is by default though). No /data/media ? /sdcard is the same but as a virtualized FAT file system to be able to be access from Windows. Could be that /sdcard is empty in twrp but /data/media shouldn't.
Click to expand...
Click to collapse
I'll have to look if it happens again.
I only remember trying to access /sdcard. Empty

https://twrp.me/faq/datamedia.html

Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on

Joeykatie said:
Same issue , rooted and twrp noto e4 plus , any help ? Idk what's is going on
Click to expand...
Click to collapse
If I understand this thread flash custom kernel like ElementalX to unencrypt your device.

S7 Edge keep freezing or suddenly rebooting

Hey guys, so i have s7 edge for 1 year, but since a couple days ago, the device keep reboot/freeze after i install app/update an app, i thought it was bcs of my sd card so i remove it, but the problem still persist, i already tried revert back to stock rom with odin but still no effect, any idea guys? Any help will be appreciated, thank you

Bumpppp
Please guys, its getting worst

Have you booted to safe mode and stayed for a few hours just to see if it was behaving differently.

Try to do a factory reset and restore your phones to its original settings!
Factory reset steps:Mod Edit
Go to Menu -> System Settings -> Privacy (or User and Back Up) -> Factory Data Reset
All data and apps added by you in the interim will be deleted. It is recommended to make a backup (if you can do that in the present state) or to save all data you want to keep.

sanctitude888 said:
Have you booted to safe mode and stayed for a few hours just to see if it was behaving differently.
Click to expand...
Click to collapse
Ok will try
RossTeagan said:
Try to do a factory reset and restore your phones to its original settings!
Factory reset stepsMod Edit
Go to Menu -> System Settings -> Privacy (or User and Back Up) -> Factory Data Reset
All data and apps added by you in the interim will be deleted. It is recommended to make a backup (if you can do that in the present state) or to save all data you want to keep.
Click to expand...
Click to collapse
The current state of my phone is now on stock rom no root, and the problem still persist, yes i already tried factory reset but no help

Then is hardware failure.
Nothing you can do but going to Sam's service

aditia581999 said:
Ok will try
The current state of my phone is now on stock rom no root, and the problem still persist, yes i already tried factory reset but no help
Click to expand...
Click to collapse
Hi! I'm dealing with a friend's no-warranty S7 Edge with a similar problem: the S7E would reboot and gets into bootloop until I go to SafeMode and let it cool down (I mean the phone heats up a lot before it reboots). I'm think about rooting and limiting frequency cores to avoid overheating. Did you try this? Any kernel manager app could do this. I have a Nexus 5X, and they suffer from a similiar overheating problem. Good luck!

CLPose said:
Hi! I'm dealing with a friend's no-warranty S7 Edge with a similar problem: the S7E would reboot and gets into bootloop until I go to SafeMode and let it cool down (I mean the phone heats up a lot before it reboots). I'm think about rooting and limiting frequency cores to avoid overheating. Did you try this? Any kernel manager app could do this. I have a Nexus 5X, and they suffer from a similiar overheating problem. Good luck!
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The thing is when the first time this happens, its when i use a custom kernel with undervolt + limiting freq, and goes on bootloop. So i revert back to fully stock rom, so yeah your mileage may vary.

Latest fw is causing overheating, bootloops, fast battery drain, stuck black screen with pulsing blue notification lights and buttons unresponsive. Just Google it.
Is there anyway to downgrade stock rom without tripping know.

tandeh said:
Latest fw is causing overheating, bootloops, fast battery drain, stuck black screen with pulsing blue notification lights and buttons unresponsive. Just Google it.
Is there anyway to downgrade stock rom without tripping know.
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Hi! Could you please specify which update causes these issues? We may not be in the same build . Thanks!

It was released in November the latest one in UK Vodafone, version:
NRD90M. G935FXXU1DQJ3