This item cannot be installed in your country- In the U.S. - Acer Iconia A500

my friend has an a500 and she cannot install anything from the market. It says cannot be installed in your country but we live in the United States!!!!
How can I fix tyis for her?

Novarider said:
my friend has an a500 and she cannot install anything from the market. It says cannot be installed in your country but we live in the United States!!!!
How can I fix tyis for her?
Click to expand...
Click to collapse
When did it start? Does it happen on certain apps or all of them?
Easy solution is to delete market data from settings, than delete google account from tablet and restart the tablet. Also, if it's rooted, you could try a different rom (maybe one with a market update).
This did not work for me, I have this problem for a month, I am not rooted and already sent a message to market. They are kinda trying to resolve it (I don't think so) and apparently they are waiting for ICS to come out and clear the problem.
cheers

And make sure the devices region is set to the U.S.?

It's 100% stock and she says it has always been this way (she didn't know it was supposed to be different)
I will try deleting market data next.
It's an old version of the marketing is there a way to manually update the market to the newest version? Would that help?
Where do you change the device region at? That was the first thing I looked for but couldn't find it.

Have her check her timezone. I know that sounds crazy, but I ran into that on a previous tablet I had.

I did a factory reset then went through setup and set it to the correct time zone but I didn't see anything for the region. I don't know what's up with it. I'm hopeing someone else has had this problem and can tell me how they fixed it. Short of rooting it I don't know what to do.

Novarider said:
I did a factory reset then went through setup and set it to the correct time zone but I didn't see anything for the region. I don't know what's up with it. I'm hopeing someone else has had this problem and can tell me how they fixed it. Short of rooting it I don't know what to do.
Click to expand...
Click to collapse
To change the region, you'll have to do it on your google account as you log in to market with that. It did not work for me but I did not change the time zone though.

The region on Google.com is set to united states.
I'm thinking that the only way to fix it is to root it.

log in with a different account and make sure it works. If not go get another one, that one sounds like a headache

Hmmm I was thinking it was a problem with the tab not her account. I will try putting my account on it and see what happens.
She can't return it she has had it since August she thought it was supposed to be the way it is.

Novarider said:
Hmmm I was thinking it was a problem with the tab not her account. I will try putting my account on it and see what happens.
She can't return it she has had it since August she thought it was supposed to be the way it is.
Click to expand...
Click to collapse
I don't believe it is a tab problem. I have the same issue with my A500 and HTC Sensation. It is either a region problem or market (app) problem.

Have u ever tried to log in on the market on a PC? There you can install apps too, if your account has recognised your device. The apps r then automatically installed on the device chosen by u....

swissdiving said:
Have u ever tried to log in on the market on a PC? There you can install apps too, if your account has recognised your device. The apps r then automatically installed on the device chosen by u....
Click to expand...
Click to collapse
I have same problem on the web also

rom on tab for foreign markets
This was a common issue back when the tablet started shipping. Look at the rom version in settings about tablet compare it to some of the us rom versions.
Has this tablet received ota updates.if not and will not do so. Root install cwm. Use acer recovery installer to do so.
Then install a rom of your choice. Look in dev area for a stock rom any us version will do even if its older.then run the update in settings about .
Good luck.
You can also try going to settings. Privacy and reset to factor default.
Or turn tablet off.hold the reset button in with a paperclip and power up.this will reset to factory (easy but not likely fix .
I agree with above its a region setting.
Had simlar issue I cleared all with wipe menue in cwm. Deleted and reinstalled my Google account.

Related

After Update No-wifi!?

Hello, today I got my Amazon Kindle Fire! After starting an connecting to my Wifi network, I made an update, wich was available! But after installing the update I can´t find any Wifi-network! Also tried the factory reset, but didn´t work!
Can anybody help me? Is it possible to downgrade or something else??
Thx Chris
masterc1111 said:
Hello, today I got my Amazon Kindle Fire! After starting an connecting to my Wifi network, I made an update, wich was available! But after installing the update I can´t find any Wifi-network! Also tried the factory reset, but didn´t work!
Can anybody help me? Is it possible to downgrade or something else??
Thx Chris
Click to expand...
Click to collapse
Try contacting tech support they might have something for you to flash. And if they do, you should post the files and process here. Unfortunately without solid kernel, or recovery information there's little we can do.
Sent from my SPH-D710 using xda premium
Hopefully, cause I don´t want send it back
After chatting with Amazon, the problem wasn´t solved! But I looked a bit more on the Amazon Homepage and found where I can download the Software Update to 6.1:
Download Link
And here is the instruction:
http://www.amazon.com/gp/help/customer/display.html/ref=hp_k6_updatesi?nodeId=200790620
I will try it now and report what happends!
I think you already have that don't you?
When I got my KF, it immediately before I did anything updated to that version.
Code:
Current Version 6.1_user_2017120
Yes I have the one but I´ll try to run the update again manuelly, or do you think t wont work?
Masterc, didn't you say in another thread that you are in Austria?
You should mention that here if it is the case as it might affect the responses you get.
Yes thats true, but Wifi worked before I downloaded and installed the update! It also showed my name... the Amazon support told me it should work abroad..
I tried to install the update again, but it didn´t solve the problem.
So after playing around a while, the network pops up (yeahh) but when I enter the (right) passwort it always shows:
Error in conncection
unable to connect to selected access point. Please check the password you have provided
the kindle found my hotspot from my galaxy note (without password) and it connected just one time for arround 10 seconds..
Now I can´t connect again... quite intressting
Hopefully it is not the hardware - but I don´t think so otherwise I couldn´t download the update.

[Q] Play store not working ever since I flashed X-Note Rom

As the title says, the play store doesnt work for me ever since I flashed the xnote rom. I thought it was the roms fault, but then i did a factory reset and went back to stock and it still doesnt work. It doesnt connect to the play store both on wi-fi and on mobile net. I think it may be because I changed the csc, there was an option to change the csc when installing the rom and i chose some csc which I dont remember now, Is it possible changing csc can do this? How do I change back to the previous version or just change it at all?
Sway212 said:
As the title says, the play store doesnt work for me ever since I flashed the xnote rom. I thought it was the roms fault, but then i did a factory reset and went back to stock and it still doesnt work. It doesnt connect to the play store both on wi-fi and on mobile net. I think it may be because I changed the csc, there was an option to change the csc when installing the rom and i chose some csc which I dont remember now, Is it possible changing csc can do this? How do I change back to the previous version or just change it at all?
Click to expand...
Click to collapse
I don't remember changing csc can make you not able to connect to playstore.
If so, you can just dirty flash again over and choose the csc that you want.
But, for the playstore itself, when I was on Note 2, I did experienced once. But I manage to make it work again by updating the playstore service, clear all data related to playstore, delete the google account, and reboot. After that I put back the google account, on the playstore, and it run again. Might be different case & solution with you. Just to share.
Cheers.
antique_sonic said:
I don't remember changing csc can make you not able to connect to playstore.
If so, you can just dirty flash again over and choose the csc that you want.
But, for the playstore itself, when I was on Note 2, I did experienced once. But I manage to make it work again by updating the playstore service, clear all data related to playstore, delete the google account, and reboot. After that I put back the google account, on the playstore, and it run again. Might be different case & solution with you. Just to share.
Cheers.
Click to expand...
Click to collapse
OK so what I noticed is that, when I installed xnote rom, i probably chose some csc like Italy or something. That's why Google services wasnt workling like play store, chrome etc.
What I then did was try to change my csc. I got options for chaning it to Singapore, Thailand, Malaysia etc. I only had a few options available. I think I only got these countries because when I download 4.4.2 from sammobile, I chose the Singapore version. Thats why i can change to only these few regions. Anyways, once i went back to Singapore's csc, everything is working again

Error 0000 (Processing Failed) Stuck on Samsung Account Screen

Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app

SM-P605 KitKat - P605ZSUCNE3

Model: SM-P605
Model name: GALAXY Note 10.1 2014 Edition LTE
Country: Hong Kong
Version: Android 4.4.2
Changelist: 1600683
Build date: Wed, 21 May 2014 09:47:15 +0000
Product Code: TGY
PDA: P605ZSUCNE3
CSC: P605OZSCNE3
MODEM: P605ZSUCNE1
Terafile
Rapidgator
Mega
I am also a hong kong user, happen to know that update is available
Sent from my SM-G900S using XDA Free mobile app
I have the HK version. Waiting for a custom Rom version. Wouldn't install stock.
Sent from my SM-P605 using Tapatalk
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
from hk too lol
will upgrade until got root for 4.4.2
Sent from my N7105GTS-T via XDA Premium 4 mobile app
hochui said:
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
Click to expand...
Click to collapse
You can try Helium
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
Sent from my SM-N9005 using Tapatalk
caveat emptor
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
clock and owner info are gone from lock screen
Hi All,
I have ported this KitKat Hongkong version on my SM-P605 Singapore version. Everything looks perfect, except the lock screen. There's no clock and owner information in lock screen. I've set them in Setting, but still they did not show up.
This is not a big problem actually, but I just wonder, anyone notice this issue before ?
manhattan212 said:
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
Click to expand...
Click to collapse
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
mohammadreza.n said:
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
Click to expand...
Click to collapse
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
manhattan212 said:
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
Click to expand...
Click to collapse
I had the boot loop issue but it fixed after a while by itself and I thought it was a software issue! however, after I installed kitkat (for both NEE and Taiwan versions) no matter what I did I had this issue (like yours):
http://forum.xda-developers.com/showthread.php?t=2772289
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
mohammadreza.n said:
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
Click to expand...
Click to collapse
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
manhattan212 said:
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
Click to expand...
Click to collapse
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
mohammadreza.n said:
From where I should claim the warranty?!
Click to expand...
Click to collapse
I don't know the procedure for the particular shop where you purchased it, or how long you've had your device. I can't say whether taking it back to the shop for a refund or exchange is an option for you. Perhaps some of the German XDA users can chime on on this.
But, worst case scenario, you should take it to the nearest Samsung shop/center.
mohammadreza.n said:
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
To get a returned tablet that's dysfunctional is simply terrible. Never-the-less, so long as you have your proof of purchase, Samsung should honor the warranty. I'm guessing they must be able to speak English.
mohammadreza.n said:
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
Click to expand...
Click to collapse
Since the link you're trying to go to leads to a dead end, you should try to contact them via e-mail, phone or use the chat feature I noticed there.
mohammadreza.n said:
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
benni_1994 said:
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
Click to expand...
Click to collapse
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
mohammadreza.n said:
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
Click to expand...
Click to collapse
No problem mate, If you have further problems then you can contact me real quick, I hope you get your device replaced or fixed.
Android Beginner trying to have full Accessto SDCard
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
abracetti said:
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
Click to expand...
Click to collapse
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
alex_72gr said:
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
Click to expand...
Click to collapse
What's the matter with Kitkat 4.4.2 and SD cards? I use a 64GB one. Could this be the reason I keep boot-looping?

So I somehow managed to break my touchwizz, now what?

I did something stupid. I used BK package disabler to disable a lot of stuff, including beaconmanager, aaaservice, push service, and a few more which I didn't know the function off. I thought if something breaks after restart, I'll just undo it.
Problem is, I didn't restart.
Then I got an update. It updated, and restarted.
Long story short, lots of settings were strange, like vibration feedback was off, and more small stuff.
More importantly, 2 things have broken: NFC is totally broken, it always makes the sound that the tag doesn't work.
And also, my notification tray is broken. The settings gear, and the down arrow don't work, but the switches do.
No notifications show, at all. None.
I really don't want to factory reset. Is there a way to fix this? I hope so.
andiling said:
Can't you enable the packages again?
Click to expand...
Click to collapse
Probably should have mentioned I did that, and also restarted a dozen times. I guess the update combined with the off packages broke something?
Edit, solution found!!!
http://forum.xda-developers.com/showpost.php?p=69837145&postcount=25
Can't you enable the packages again?
andiling said:
Can't you enable the packages again?
Click to expand...
Click to collapse
Probably should have mentioned I did that, and also restarted a dozen times.
I guess the update combined with the off packages broke something?
What if you try to uninstall the app? If it's possible
You need to flash your firmware again.
Sent from my SM-G935F using XDA-Developers mobile app
RuffBuster said:
You need to flash your firmware again.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
Will that not reset my phone to stock settings?
Delano.888 said:
Will that not reset my phone to stock settings?
Click to expand...
Click to collapse
Yep. But you'll get a working phone...
Well, factory resetting is basically not an option right now. Living without notifications, and nfc is also not great. Is there nothing else I can do? Like re flashing the firmware while keeping app settings?
Reable and odin the firmware. Should keep data, but clean up system
Delano.888 said:
Well, factory resetting is basically not an option right now.
Click to expand...
Click to collapse
OK. Enjoy your paperweight.
Flash something that works or look at a brick.
B3311 said:
OK. Enjoy your paperweight.
Flash something that works or look at a brick.
Click to expand...
Click to collapse
So you know for sure flashing is not possible without wiping? So xile6 is wrong?
Btw it's not a brick right now. It looks like a software problem. And those can be fixed, right?
Delano.888 said:
Btw it's not a brick right now. It looks like a software problem. And those can be fixed, right?
Click to expand...
Click to collapse
Try to flash only cp bl and ap file trough odin just in case flash home csc if its possible not the normal cscs make sure it is home csc.
Delano.888 said:
So you know for sure flashing is not possible without wiping? So xile6 is wrong?
Click to expand...
Click to collapse
Of course I don't. Neither do you. I don't know what you disabled, neither do you. No idea what your original firmware was, your exact S7E model, CSC, bootloader, modem, the update you mentioned, what flashing method you're planning on using etc etc. If you know you're keeping it secret. Presume you're not rooted but you haven't said.
The only info you've given is that you bust your phone doing something you shouldn't have but don't know what, and don't want to do a factory reset
Not very helpful.
In short, how can we help when you don't give any info and you admit yourself you don't know what you disabled that caused your problem?
Flashing stock FW will work (99.999% certain). Give more info and maybe it's not necessary, who knows? We're not telepathic.
B3311 said:
Of course I don't. Neither do you. I don't know what you disabled, neither do you. No idea what your original firmware was, your exact S7E model, CSC, bootloader, modem, the update you mentioned, what flashing method you're planning on using etc etc. If you know you're keeping it secret. Presume you're not rooted but you haven't said.
The only info you've given is that you bust your phone doing something you shouldn't have but don't know what, and don't want to do a factory reset
Not very helpful.
In short, how can we help when you don't give any info and you admit yourself you don't know what you disabled that caused your problem?
Just downloaded a clean push service apk, didn't change anything.
Flashing stock FW will work (99.999% certain). Give more info and maybe it's not necessary, who knows? We're not telepathic.
Click to expand...
Click to collapse
Sorry I'm not trying to be super unhelpful, I was typing via mobile. I'm on a PC now.
I'm not rooted. It's a stock S7edge from the Netherlands (GSM). The update which caused my device to restart was a security update, I think it had the date Nov 22 or something like that.
The packages I disabled before the update and restart were:
AAAservice, Beaconmanager, Briefing, Email, Facebook, Facebook app installer, Facebook app manager, GEARVR 3x, Health service, Instagram, Kies application BnR, Mmsservice, Nearby service, Onedrive, Print spooler, Remote controls, Samsung billing, Samsung Cloud, Samsung Gear, Samsung Mirrorlink, Samsung Print service, Samsung Push service, Samsung Setup wizard, Screen mirroring, Smartcardmanager, Smartcardservice (those 2 probably broke NFC) UIBCVirtualsoftkey (that broke the home button until I re enabled them), voice service & voice wake up.
Anyway, I guess push service broke the notification tray and the smartcardservices probably broke NFC. So, how might I fix those?
BTW just installed a clean push service apk, didn't change anything.
Reflashing should be unnecessary since the tool works without root and system should be untouched.
If enabling doesn't work I guess you're out of luck avoiding factory reset.
andiling said:
Reflashing should be unnecessary since the tool works without root and system should be untouched.
If enabling doesn't work I guess you're out of luck avoiding factory reset.
Click to expand...
Click to collapse
So there's simply no way to fix, in the software, what I did to break it?
Guess I'm never going near package disable apps ever again.
You may ask the developer for an idea...
Due to the sandbox system in Android you simply can't access the areas the apps mess around with if you don't have root. In addition those disablers use Knox..
Hi,
- BK Disabler did recommend all customers enable all disabled packages before system upgrade (OTA)
- BK Disabler is using Samsung SDK to work, it means if you uninstall BK Disabler app, it will reset to default (all packages will be enable). So, try to uninstall BK Disabler app, restart your phone and try to update firmware again!
- If it still not work well, backup all your data (copy to PC, Laptop...) before go Setting -> Backup and Reset ->Reset Factory
Contact with the developer at [email protected] to get more support
I mailed him, basically he can't help ATM.
How do I download the firmware (G935FXXU1BPJG) again? I found basically only this working link:
https://samsung-firmware.org/download/Samsung Galaxy S7 Edge/d804/PHN/G935FXXU1BPJG/G935FPHN1BPK1/
But it's going to take 8 hours.
Are there no official Samsung links? So where do these files come from?

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