Database Users

Market Issues (Wi-Fi Only)

I'm not sure if this is an issue in how my works Wi-Fi is set up and prohibiting me from connecting appropriately or if it's the Market itself.
Anyway I just got my Wi-Fi Xoom in today and immediately went to configure it to get apps and what not. I'm connected to my offices wi-fi and can browse the web, and get applications from Amazon's app store.
:
-- selecting apps to download/install doesn't do anything. The selected app won't show in "My Apps" I can't even get Maps to update.
Then randomly, the apps I have tried to download will somehow show themselves in "My Apps" under downloading, but they don't progress at all.
I've already tried to wipe it, close and wipe data from the market app, all to no avail. I'm really not sure what is going on.
The week prior I was using a colleagues xoom (3g version but 3g disabled), and had a similar problem as well, but eventually I had it working. I was given permission to wipe it and set it up as my own, so I don't know if the settings are messing with it from me using the other xoom with the same google account.
My office uses WPA2 Enterprise with a username and password, and have it set up in my Xoom as
Security: 802.1x EAP
EAP method: PEAP
Phase 2 Auth: None
Then my username and pass to connect.

Just curious... but because you are using the Amazon app store, have you checked the box "install from unknown sources"?

Correct. Since that's what allows for the apps to be installed from Amazon App Store.

Have you either used a file manager or plugged it into the USB on your computer, checked the root>downloads folder for the .apk files?

The only .apk files in there are the amazon app store.

Dunno what the problem could be then since its not a setting, but perhaps its a firewall issue in your office? Have you tried a different wifi connection completely to rule that out?

It is a firewall issue....I ran into the same problem when setting up a xoom in our network...

coreyzw said:
Dunno what the problem could be then since its not a setting, but perhaps its a firewall issue in your office? Have you tried a different wifi connection completely to rule that out?
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That's the only possibility I can think of. I've tried to share out my laptops connect see if going through that way would work, but no dice. Then using PdaNet on my iPhone, but won't even discover that network. I'll just have to wait till I get home.

At the apps download screen, try to hit cancel and download again, will that help?

jiwengang said:
At the apps download screen, try to hit cancel and download again, will that help?
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Nope. The apps show the "install" option and then would sometimes go to downloading under "my apps" but then other times it won't do a thing.

Is not a network problem since i try in 3 different networks personals, corporate and tethering from Nexus S via T-mobile, here is a copy from Market help forums since i cant paste links in the forums.
I bougth the Xoom today ans I'm having issues with a lot of market applications. The message is Item not available for your carrier but I'm connecting via hotspot on my android smartphone an all aps are downloading OK. Why the apps work in one device and not in the Xoom if I'm using the same carrier? Please help
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Are you by any chance in PR? I'm having the same issues on my Wifi Xoom. This is ridiculous!
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Yes, I am. But I saw some posts also in the Motorola Support forums from another US users having issues with some apps. I think Moto mess up something. Please keep me posted in any possible solution or updates. Regards...
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Ironic, Amazon App Store work great, im installing all the apps from Amazon until they fix the official market.
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70% of the apps don't install in the Android Market or give messages of unsupported carrier.

If the issue you are having relates to your location being in PR.. how would you go about guessing that the OP is from PR as well?

coreyzw said:
If the issue you are having relates to your location being in PR.. how would you go about guessing that the OP is from PR as well?
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I know but in the Support forums there are others in the US whit the same problem, anyway i've never had issues in the market in the past with my G1 and Nexus S.
But I saw some posts also in the Motorola Support forums from another US users having issues with some apps.
Click to expand...
Click to collapse

Still waiting to see if the OP posts whether his problem was related to the wifi at his work, or if he is still having issues.. and what his locale would be.

Sorry for the late response as once I got home I was busy playing with my Xoom and then today was actually trying to get some work done .
So it's pretty much resolved at this point.
1) I'm in the states. Northeast to be somewhat exact.
2) Definitely my work's network. As soon as I connected to my home network all of the apps I tried to install at work but weren't showing up, queued right up and got to downloading.
Come in to work today, and try downloading an app. And wouldn't you know it, the damn thing downloaded and installed just fine! It seemed like another one was going to resort back to the results I had yesterday, but tried again and it worked fine. Definitely odd.
Not sure if there was some sort of handshake that wasn't working with my xoom and the Android market while in the office on first use yesterday or what, but things are looking good now.
Thanks for your responses. While nothing was done from what I can see to fix it, I appreciate the help.

[Q] how to trick market into thinking i am in the us

How would I be able to trick the market into thinking I am based in the us? There are a few apps like Google books and even nook is not available for my country. With the phone I can slip in a t mobile similar and problem solved.
I have tried using market enabler but that is a no go.

For me my account is American, was created in the US and is backed by an American card. I don't "miss" any software that users outside the US do. Unfortunately, I live in Mexico. So while I have full access to the US market, it shows me prices in pesos, which pisses me off to no end. Not a huge problem, but annoying.
So to note: My A500 was bought in the US, my market account was made inside the US, with all US information, here in Mexico it works just like when I'm in the US only the prices are in pesos. Dunno how hard it would be to setup an account from outside to US to look like it was inside. Use a VPN while you set it up I suppose, look up some random business address and phone number if it asks for such. As far as buying a tablet in the US, well that'd be harder.

muqali said:
For me my account is American, was created in the US and is backed by an American card. I don't "miss" any software that users outside the US do. Unfortunately, I live in Mexico. So while I have full access to the US market, it shows me prices in pesos, which pisses me off to no end. Not a huge problem, but annoying.
So to note: My A500 was bought in the US, my market account was made inside the US, with all US information, here in Mexico it works just like when I'm in the US only the prices are in pesos. Dunno how hard it would be to setup an account from outside to US to look like it was inside. Use a VPN while you set it up I suppose, look up some random business address and phone number if it asks for such. As far as buying a tablet in the US, well that'd be harder.
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Thanks for replying. So basically I will need to reset from a fresh tablet using a bocom?
Seems like google does not give much love fire non us fans.will try to look for a vpn to find out.

Here's what I did:
Kill the market
Clear the cache
Remove my gmail account
Turn off all the location settings
Turn on airplane mode
Turn on wifi
Run market enabler
Restart market
re-enter my gmail account
Now the market shows me the books tab, and apps allow in-app purchases. None of these were possible before. Hope this helps.
Sent from my HTC Vision using Tapatalk

Here's how I always do mine:
a. Root your device and install Market Enabler
b. Remove all synced accounts in your Tablet
c. Go to Settings -> Applications -> Manage Applications -> All -> Market and Clear the data of the Market App
d. Run Market Enabler and choose T-Mobile or Verizon
e. Open the Market App and it should prompt you to login a registered Google Account
h. Once logged in, Market should recognize your A500 as a T-Mobile/Verizon A500
Note that you need to do this every time you reboot your tablet. Additionally, the trick also works for the browser version of the Market (it should list your device as T-Mobile/Verizon registered).

Thanks Will try that, because when i tried it with just the vpn, it did not work. Quick question, have either of you upgraded to the leaked 3.1? because that seems to be "china/taiwan" rom.

I got this working on 3.0.1 and the leaked 3.1 China ROM.
I'm on Picasso custom rom right now but haven't tried it yet as I just changed ROM a few hours ago.
You also mentioned using VPN - no need for that.

Thanks. Got it working, but still cannot see nook, google books, earth and some others.could you see if you can see google books on yours?

The Books link shows up in my Market but does not contain any books on sale.
As for Google Earth, I was able to see and download it before (and Blogger app too). Same thing for other paid games like Dungeon Defenders and Pinball HD that did not show up in my region before. Not sure about Nook as I never looked for it but it should be there.
You can check the browser Market App to see if your Acer A500 is registered to Verizon/T-Mobile. It it's not, it's possible that the hack was not properly executed (items for sale in $ but you are not able to see region-locked apps).
Did you also turn off the location settings (no need to go on airplane mode) as advised by ill_dawg?

I can see the books tab, but not the books app. I am going to try to reboot, clear cache and start from there, turning off all location services and try.
Ok rebooted into recovery cleared cache and also dalvic cache for good measure. Start up, take away all sync apps, clear data on market app. launch market app and can see the google books tab, but still not the app. On the desktop browser, i can see the app, but cannot actually download to device, because it is still not verizon or tmobile. Have you actually got a 3G tablet? Thanks for help Panda, much appreciated.

Omg just Google for Market access.apk; if the device is rooted, u won't experience any problem setting a default location and backing data up.

Hi,
Just an update, I was able to dl Google Books from the Market.
Unfortunately, this method does not seem to work with the Books Market only the Apps Market. Sorry!

brutalpanda said:
Hi,
Just an update, I was able to dl Google Books from the Market.
Unfortunately, this method does not seem to work with the Books Market only the Apps Market. Sorry!
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Thanks panda. I am still not seeing books on the market. Must be doing something wrong. Market access is just another market enabler, which already does not work for me. It's alright tho, sideloaded the app anyway.

I had seen books on my market...which ussually doesn't appear ....by installin market enabler on my phone and settin it to at&t.....or sprint(for codes look for market enabler codes) and used wifi tethering for internet access on my a500.....and it worked!.....and as a matter of fact price currency didn't change but books was available....so were the other apps which weren't b4.....so....give it a try(don't forget to clear market data).......and FYI....when I then I used regular wifi....books dissapeared!
Sent from my XT720 using XDA App

ok quick update. Redid the whole procedure and it worked this time. Was able to download the US only apps. My mistake was to just untick the sync accounts. Whereas this time, I REMOVED them as was instructed and it worked. Thanks guys.

Hey that's good to hear!

vari9 said:
I had seen books on my market...which ussually doesn't appear ....by installin market enabler on my phone and settin it to at&t.....or sprint(for codes look for market enabler codes) and used wifi tethering for internet access on my a500.....and it worked!.....and as a matter of fact price currency didn't change but books was available....so were the other apps which weren't b4.....so....give it a try(don't forget to clear market data).......and FYI....when I then I used regular wifi....books dissapeared!
Sent from my XT720 using XDA App
Click to expand...
Click to collapse
Well I'll have to try this on my Milestone although I'd prefer Wifi over 3G due to data costs!

Hey vari9, just tested your method and it worked with books! I learned something new today! Thanks!

suomaf said:
Thanks Will try that, because when i tried it with just the vpn, it did not work. Quick question, have either of you upgraded to the leaked 3.1? because that seems to be "china/taiwan" rom.
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i read in the moto section some time ago, it was enough to replace the build.prop with Verizon build.prop of xoom, but it didnt work.
so i used a VPN carrier (overplay.net) and instantly i got books and videos access so its for sure testing your origin by ip address.
and it worked with a A500 (PRIMEE!/asus) profile too.. as i tested videos (i just looked at its trailers)
but for me VPN is the only way it works, and if i disconnect vpn, i loose my web videos. i did not check if the books access also got lost as well, but the books remained on my bookshelf.

brutalpanda said:
Hey vari9, just tested your method and it worked with books! I learned something new today! Thanks!
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Click to collapse
I'm glad it worked for you.......but for some reason....it stopped workin for me!...lol..will have to try it again...
Sent from my XT720 using XDA App

[Q] New Market and FC

Hello!
New Market on motorola Xoom Wi-fi every time I want to upgrade giving me FC. I don't know how to fix it. Tried to delete upgrade install on the Application but it is upgrading by itself. Tried to clear the cash, clear data.
Nothing helps.
Please, who know how to fix this problem? Looks like new Market doesn't work on Honeycomb.
Guys, help me, please? I really need your advice?
Thank you!

What market version do you have?
Sent from my Xoom using xda premium

If you have Documents to Go installed, remove it. It has a problem with the manifest and Dataviz needs to update it, you can use the version from their website in the interim.
Or grab today's free Amazon Apps, Quick Office and Quick Office HD.

Tried everything. Market. 3.1.6, market 3.3.1.1 or something like that, all of them giving me fc.
Guys, please, I need a solution. Can somebody give some advice, please? Or maybe somebody have old mafket app flashable trough cwm? Because google doing nothing for honeycomb.
Sent from my Xoom using xda premium

The problem is almost certainly related to an installed app, if you don't have Documents to Go installed, started removing apps one at a time until the market begins working properly and report back when you identify the offending app.

I had a thread for the same thing a page or so back.
documents to go didnt seem to cause me much grief (but i removed it anyway), but i did have a problem with Enhanced Email FCing the market (which i also ended up removing on the xoom, working fine on the desire).
noticed my market updated itself to 3.3.1.1 (or similar) the other night too - same problems as the last version.
just waiting for ICS update now and will see if that fixes stuff - I imagine it will and/or devs will update their apps to ICS

Do you have apps that you side loaded that the market reported as not compatible? I get the market FC any time one of my side loaded apps tries to update.

I found that it was a certain alternative market that caused me to "loose" all of my apps... I thought that it was the new market and even went back to the moray 2.2.1 to have the old market.
I figured out it was that other market because I uninstalled it and bingo, I had my apps...
I was pretty stupid and used titanium backup to "force" the market links and ended up with one heck of a messed up android market.... Now I am working through that..

Uninstalled the app called "Download all files" and sims like everything working for now.
Thank you very much!
Sent from my Xoom using xda premium

actually i think i had getjar on there... that's missing from the supermarché now - I wonder if that was the issue
i was also guessing that by the time ICS hits the xoom - and all the devs update their apps for that most of this issue should go away

FWIW, I had the exact same problem I uninstalled Enhanced Email and the problem went away. Too bad, I really like Enhanced Email!

ebamit said:
FWIW, I had the exact same problem I uninstalled Enhanced Email and the problem went away. Too bad, I really like Enhanced Email!
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Click to collapse
I'm sure it'll be fixed soon . Dev is good at updates
Sent from my HTC Desire using xda premium

ICS and Amazon market

I have put AOKP_p4wifi_milestone-4 on my 10.1 Galaxy Tab and everything is working except for the camera as expected. As part of getting my apps back i need the Amazon market app but after I install it I cannot log in to the market. I verified that the id and password is correct and I was wondering if this is a known problem?
I keep getting an error saying 'There was a temporary error signing you in. Please try again in a few moments'. Has anyone else seen this?

never seen that. I've been on ICS for over 2 weeks and use amazon store daily.

I just did a device reset and reinstalled the Amazon app market and it is still no go. What version of the app store are you using? The one I just got from Amazon is 2.2.0.

did you go to settings applications and clear data
sgaar said:
I just did a device reset and reinstalled the Amazon app market and it is still no go. What version of the app store are you using? The one I just got from Amazon is 2.2.0.
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[Solution found] New nexus 7 error 497

My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.

Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium

Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
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I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom

I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.

My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4

Try and reset your routers and reboot your nexus 7.

huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??

sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app

How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them

adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app

I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app

jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.

sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."

sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app

I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse

Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.

Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app