Device driver failed... Error Code 28... Please help
cj.arvind said:
Device driver failed... Error Code 28... Please help
Click to expand...
Click to collapse
What operating system are you using? Do you have the latest samsung pc drivers installed?
Is this when in "download mode"?
this happened to me before. Go and buy a new charger and see if that works. Also have all of your apps closed maybe that will work
Not recognised...
M using Windows 7 64-bit.. And it got detected after selecting zune sync... How ever the PC suit for focus is not available and if I select USB + tethering , the phone will not get detected I wanna user tethering.. Plz help..
PS:this phone is AT&T unlocked.. let me if its possible or not
I had got Samsung Focus ATT unlocked one and my windows 7 64-bit is not recognizing it. I had tried all the options suggested in the wp7 forums, but of no luck.
I want to connect to Zune and upgrade to Mango, but due to this, am not able to do anything.
Friends, please help me out here, and really appreciate all your inputs.
tech4pk said:
I had got Samsung Focus ATT unlocked one and my windows 7 64-bit is not recognizing it. I had tried all the options suggested in the wp7 forums, but of no luck.
I want to connect to Zune and upgrade to Mango, but due to this, am not able to do anything.
Friends, please help me out here, and really appreciate all your inputs.
Click to expand...
Click to collapse
Have you tried on another computer?
no, I have not tried in another computer. Will try as soon as I get to work.
tech4pk said:
no, I have not tried in another computer. Will try as soon as I get to work.
Click to expand...
Click to collapse
Use the instructions below and select Zune.. That should work.
Dial ##634#
In the diagnostics mode that opens up, enter *#7284# in the phone dialer.
vivakh said:
What operating system are you using? Do you have the latest samsung pc drivers installed?
Click to expand...
Click to collapse
The drivers aren't available. I have to use Zune to make it work.!! May thats how the Windows phones are designed, im guessing...
had to to do go to diagnostics on my wifes focus the other day , simple fix:
*#7284#
Micro USB Test
USB Path Control:
Zune Sync
Modem,tethered Call
Modem,USB Diag.
she was in Modem USB Diag , had to check Zune Sync , reboot works fime and synced immediately with Zune!
Vintage144 said:
had to to do go to diagnostics on my wifes focus the other day , simple fix:
*#7284#
Micro USB Test
USB Path Control:
Zune Sync
Modem,tethered Call
Modem,USB Diag.
she was in Modem USB Diag , had to check Zune Sync , reboot works fime and synced immediately with Zune!
Click to expand...
Click to collapse
I changed and tried 3 of them but it didnt work.
PC cant recognize
I have been struggling with this issue as well.
Simple solution i found (and after reading about million posts on web as well)... ORIGINAL CABLE seems to solve the issue. I saw it posted even on one Korean forum. Seems simple enough, use original data cable that came with phone and that seems to be it. wierd
Totally agreeing with PP
PP is correct in suggesting the original data cable being used.
I had the same issue, the pc would not recognize the phone. The fix for me was to connect to the usb ports on the back of my pc. They were the only ones that let the phone connect to zune.
Sondie said:
PP is correct in suggesting the original data cable being used.
I had the same issue, the pc would not recognize the phone. The fix for me was to connect to the usb ports on the back of my pc. They were the only ones that let the phone connect to zune.
Click to expand...
Click to collapse
Btw, for these issues with USB only working on the back of the comp the culprit is either the motherboard (drivers or other) or the PSU (not enough power).
Enderpsp could be right.... Mine was the USB port, I had to plug it in a different port and it started working... Just keep trying, make sure you don't have any USB options about power management in your computer's bios
Sent from my SGH-i917 using XDA Windows Phone 7 App
Related
So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
DanMccoy1 said:
So just recently my usb and sd card decided to malfunction. My usb will charge via my pc but it comes up on the pc (Vista 32bit) as 'Windows cannot recognise this device' my drivers are up to date. However in my device management i did notice that my 'Mobile Device's' section had gone
I also tried formatting my sd card using a card reader, but it wont format it
I want to flash a new ROM, any way of doing it without an activesync connection? i managed to get the NBH image on my sd card by using another storage card but i still couldnt establish an activesync connection.
Any help would be much appreaciated as this is driving me crazy
Thanks, Dan.
Click to expand...
Click to collapse
Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
You can also try this solution, it helped another user earlier
ClydeB1 said:
Just checking, you did update your usb drivers according to this guide?
Otherwise, do you not have access to another pc?
Click to expand...
Click to collapse
Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
DanMccoy1 said:
Yes i used that guide.
I have another pc and another laptop
seems to be doing exactly the same
i figured its a hardware config in my phone but i dont know how to sort it out so i need to flash a new rom somehow lol
i've tried my other usb lead too, but they both charge but wont connect to activesync or disk drive =\
Click to expand...
Click to collapse
I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
ClydeB1 said:
I just edited my post above, another user came right by going to Settings\Connections\USB to PC and unticked the Enable fast data transfers.
Click to expand...
Click to collapse
Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
DanMccoy1 said:
Already tried that, just tried again and reset the device, still no luck
The Error message im recieving is:
'USB Device Not Recognised
One of the USB devices attatched to this computer and had malfunctioned, and windows does not recognise it.'
Click to expand...
Click to collapse
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
ClydeB1 said:
Have you tried a simple thing like rebooting the pc? That sounds however more like a hardware issue on the pc or phone. What happens if you plug another usb device into the port eg a usb flash drive, does that pick up? In your device manager, are all usb devices functioning properly? Perhaps try to roll back the drivers on the ports if possible and re-install the usb driver update.
Click to expand...
Click to collapse
Yeah Rebooted Everything About 10 Times Lol
All My Other USB Devices Are Fine
I Cant Roll Back The Driver In Device Manager Because It Apparently Isnt There, But Nothing Has Been Changed, WMDC Has Been ReInstalled, Net Framework Reinstalled Etc Im Just Not Getting Any Mobile Devices Show Up.
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
ClydeB1 said:
Okay, you need someone more technical than me then bro. Sorry, but I've run out of ideas.
Click to expand...
Click to collapse
Ah. Thanks Anyway Bro
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
DRTigerlilly said:
If you've changed usb cables, and you've checked the usb to connection setting is not on advanced, then it means the usb port & possibly main board are damaged. Did you hardspl your device?
Click to expand...
Click to collapse
Yeah Ages Ago, Im All Up To Date With HSPL And What Not, Usually Flash ROM's Every Week So, Im Pretty Annoyed Lol.
Other Things Work In The USB Port. But It Just Charges If I Plug My Blackstone In
just re-install microsoft windows mobile centre and you will be ready to go.But install with phone NOT Pluged.
i had the same problem here.
regards
Team,
For those of you having trouble finding drivers here are some links.
64bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
32bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
For Linux and Mac the Android SDK drivers should work fine.
I don't know if it is a conflict with my AV or something else, but when I use the x86 drivers linked, my phone will shut off completely when attaching with "PC Internet" option in the USB settings.
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
designgears said:
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
Click to expand...
Click to collapse
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
systoxity said:
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
Click to expand...
Click to collapse
Also on a mac you do not need the sdk. You do need to be in debugging mode though.
Also, you could just go to the Captivate webpage on Samsung's site and get the Captivate drivers, not the generic Galaxy S drivers linked in the OP.
thanks was looking for these!
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
iamcombat said:
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
Click to expand...
Click to collapse
I had this problem on my desktop as well. I was using a front USB port on my computer and when I plugged it into one of the back ports, it worked. I also found the USB cable that came with the phone to work better than a cable I had lying around. Try different ports and if all else fails, try a different cable.
So here's something bizarre. I've been using my PC (Win 7 64bit) for weeks now with my Captivate and no issues. Had originally had woes when I got it, but it started working. Anyway, today I plug it in and ... it doesn't recognize it. Have installed / changed NOTHING -- only M$ patches have been applied. Tried to roll back prior and get the lovely BSOD probably because I have 4 SATA Raptors RAID-0'd and M$ doesn't know how to use that, but has anyone else seen this behavior before?
And to add to this. I rebooted my phone and now it works again. Very odd but problem solved.
Sent from my SAMSUNG-SGH-I897 using XDA App
ive been trying for weeks and trying all three, generic Galaxy S, AT&T captivate drivers and Kies and can't get anything working in USB Mass storage mode or Kies mode...
This is on Windows 7 64bit. Driving me crazy. USB mode wont install the Mass storage drivers and Kies wont recognize
My issue is that when I connect the phone on Windows 7 32bit the phone and the internal SD card will connect but one I try to click on anything inside the phone or card the phone will immediately disconnect and then reconnect. When I try to click again it will repeat the disconnection. After that, I don't even have to click on the phone or card directories, it will disconnect then reconnect about 6 more times. Eventually it will be stable and not disconnect. This is extremely annoying. Anyone else with this issue.
. .
drivers from softpedia are OLD
drivers are updated!
v1.3.2250.0 (dated 8 march 2011)
download here
<PLEASE READ WELL>
So,i have a galaxy s GT-i9000T and it seems there is no way of updating it! i can only put it on download mode trough ADB(dont know if that has to do with anything,just pointing it out since a lot of people cant use 3 button combo) and ive installed samsung drivers,kies,android sdk,java sdk and when i connect the phone to my pc in download mode it displays ''unrecognized device'' odin doesnt detect it and kies gets stuck at 0% while in download mode im supposing neither of my <<two different computers with 3 usb ports each>> seem to recognize it im on echlair 2.1 update 1 and i am very frustrated.
any help is apreciated!
PS:sorry for long post!1!!!
Check your drivers mate.
Sounds like a driver issue. Unless your phone's USB port or something is broken.
uninstalled kies and installed HTC and samsung driver for mobile phones and still no luck,i can transfer data/files from my phone to my computer so i dont think the usb is the problem :/
redXIII009 said:
uninstalled kies and installed HTC and samsung driver for mobile phones and still no luck,i can transfer data/files from my phone to my computer so i dont think the usb is the problem :/
Click to expand...
Click to collapse
So when you go to windows' device manager everything looks good?
No devices with question marks?
when i plug it it says ''unrecognized usb device''
redXIII009 said:
when i plug it it says ''unrecognized usb device''
Click to expand...
Click to collapse
Have you tried manually installing drivers in device manager?
How do i do that? im on windows xp sp2
redXIII009 said:
How do i do that? im on windows xp sp2
Click to expand...
Click to collapse
First try a normal installation of this package:
http://forum.xda-developers.com/showthread.php?t=728929
(pick the one for your OS, 32bit or 64bit - I don't know which one you got )
If that fails too, go into device manager, find the "unrecognized device", right click on it and click "Update driver software.." or something like that.
Then choose that you have driver files for this device and point to the folder where you extracted the package and let it search for the proper file.
i already had it installed...no luck! FML ):
redXIII009 said:
i already had it installed...no luck! FML ):
Click to expand...
Click to collapse
did u try the manual way?
yes,it said:no drivers found or something :/
but yeah,,thanks for taking a bit of your time to help me ill just take it to my carrier and see what they can do..
redXIII009 said:
yes,it said:no drivers found or something :/
Click to expand...
Click to collapse
Well, I don't know..
Can't think of anything else without actually seeing what's going on..
Maybe I could try helping you using some remote administration software, like teamviewer, but that requires that you trust me so.. ehh.
I also read on another topic that this could also be some usb malfunction (hardware issue).
Plus you said you used 2 PC's and many USB ports so.. don't know.
odin recognizes my phone while on with usb debugging on...
so it has to be drivers issue.
but I can't really help without seeing.
try playing around with the manual way again, pick some other options etc.
i'm off to bed. good luck
Sent from my GT-I9000 using Tapatalk
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
Ok so here's the thing. This morning when I woke up I dropped my phone on the floor and the battery flew out.Initially I thought it was nothing but later it started rebooting without any good reason. I tried restarting, it would stay on for a bit then it would go down again. I am(was) running CyanogenMod 7 on a Samsung Galaxy SI. I want to reflash it with Odin as it won't start anymore.At first it would just boot loop but now it won't even get past the first logo. The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS! I tried alot of drivers, I tried the have disk method with the usb driver from SDK Tools , nothing worked ! Please, give me some suggestions about what I should try more because honestly this is beyond my expertise in this domain.
androis said:
The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS!
Click to expand...
Click to collapse
unknown USB solutions http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Tried those options, still Unknown Device. More suggestions ?
androis said:
Tried those options, still Unknown Device. More suggestions ?
Click to expand...
Click to collapse
code 43, has more to do with Hardware, its about your cable and PC ...so check cable, try switch to another USB port
Microsoft engineers answer
I suggest that you connect the Controller to a different USB port and check if you have the same issue.
If this does not work, you can try to uninstall and reinstall the USB controller.
To remove and reinstall all USB controllers, follow these steps:
1. Click Start, type Device manager and open device manager.
2. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
3. Restart the computer, and then reinstall the USB controllers.
Disable and enable the USB device:
1. Click on start and type devmgmt.msc.
2. Right click on the caution sign on the USB.
3. Select disable and reboot the computer.
4. Enable the device after reboot.
Also make sure that you download and install the latest version of Software for this. Here is a link you can follow to download the Software:
http://www.microsoft.com/hardware/download/download.aspx?category=Gaming
Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.
Click to expand...
Click to collapse
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
androis said:
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
Click to expand...
Click to collapse
try and borrow another original samsung USB cable to test first, this is a major culprit, as numerous people including myself have experienced
what happens is one of the pins on the micro usb plug of rolls in and gets broken , also check your USB slot a good cleaning with a brush and alcohol would be good fro the connection ( do it when you have removed battery)
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
androis said:
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
Click to expand...
Click to collapse
was your cable an original samsung cable, IF not, many common cable do not work, due to pin configurations
For ADB, you still need connection with USB cable
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
androis said:
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
Click to expand...
Click to collapse
that was the solution given in my first post, have you not tried them all yet? samsung drivers were also attached on it and what PC software do you use XP or ?
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
androis said:
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
Click to expand...
Click to collapse
I think you have misunderstood it, there are many solutions mentioned there in, cause I am the one who wrote it ..your option was to try them all to see which one solved it
for win 7 . download this driver http://www.4shared.com/zip/0LQRmsMm/usb_driver.html and give it a go, if the other failed
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
http://cagnazzo.name/drupal/vista_corrupted_driverstore
Try the above, then install the Samsung drivers and then connect your device.
androis said:
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
Click to expand...
Click to collapse
problem is, its not the phone but its either, the micro USB slot or cable or your PC, if you have another USB cable and a lap top or a friends PC might be able to resolve your problem