My usb port in the phone got loose and wiggled and i had problems when charging and connecting to the pc the last few days. Brought it to a service center today for repair.
Did more people experience this problem?
gee2012 said:
My usb port in the phone got loose and wiggled and i had problems when charging and connecting to the pc the last few days. Brought it to a service center today for repair.
Did more people experience this problem?
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I currently have a strange problem, don't know if you mean the same but my USB keeps connecting and disconnecting while I move it very little, I already blew on both the cable and the port but it always keep disconnecting/reconnecting. I don't really know if I should bring it to a repair center, currently I'm just trying to put in in "charge mode" and don't move it anymore.
EleCtrOx666 said:
I currently have a strange problem, don't know if you mean the same but my USB keeps connecting and disconnecting while I move it very little, I already blew on both the cable and the port but it always keep disconnecting/reconnecting. I don't really know if I should bring it to a repair center, currently I'm just trying to put in in "charge mode" and don't move it anymore.
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Yes i had the same, but my english is not 100%.
If i were you i would bring it to a servece center for repair, it should not take long. It`s listed as a quick repair job.
Related
Hi everybody.
I don't know, what is going on with my Att 8525.
I bought this earphones for it like 3 months ago, and they do work. I mean, the audio is coming out from the USB Connector.
But, when I plug it to my computer, it does not detected at all. I plug in to power and does not charge. But if I connected back to the earphones, sounds comes out.
I already try to do a soft reset, delete everything, and start from scratch, but it does not wants to charge or connect to Activesync.
If there is someone, that can help me, please tell me.
I'm guessing here, but it seems to me that the constant use of the EXT port (via inserting/removing your headphones) has possibly damaged the EXT port internally (ie dislodged it from PCB). I believe the ports on WM machines in general tend to be a major point of failure due to the physical stress due to insertion/removal
I had a 2.5mm port on my HP rw6828/Atom clone fail on me after using it for a while to connect my headphones.
The thing is, I only used the Headphones one time.
I was at work watching some comedy show on my phone. So battery was running low. I close down everything, disconnected the headphones and connected to my works computer through USB, but then Activesync didnt detected nor the phone.
So i reseted the phone, and try again to connected to the computer and yet still didnt want to connect.
I went home, and tried to connected to laptop as well, and the charger and nothing. It didnt want to charge at all.
So I had to buy a battery charger to charge the battery, that's the only way to charge my phone.
If you have any idea, what's going on, please help me, to resolve this problem.
hey did you get solution to your problem? if yes please let me know..i have same problem except i dint check with ear phones..
teluguone12 said:
hey did you get solution to your problem? if yes please let me know..i have same problem except i dint check with ear phones..
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If after a hard reset the problem persists then:
As suggested above, it is likely a cracked solder joint on the USB to motherboard OR a bent pin in the phones USB port. Check this with a magnifying glass.
Mike
thanks for reply..do you have any idea where can i fix if it is problem with connection to motherboard
Perhaps if you say the city/town where you live someone might be able to suggest a shop that does repairs without sending your phone away.
Mike
iam in tampa,florida. if you can suggest me any shop that would be helpful..although this is my backup phone i dont want to keep it idle..
teluguone12 said:
iam in tampa,florida. if you can suggest me any shop that would be helpful..although this is my backup phone i dont want to keep it idle..
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I don't know but does anyone in Tampa know of a shop that does on site repairs?
Mike
thanks...will enquire it..
will the phone charge with the wall plug, or only fails charge connected to computer? I had a problem with the computer once, I just went into device manager and uninstalled the USB hubs, they reinstalled fine afterwards and work great (have to do this every few months, probably because I never use the safely remove crap)
koikaze said:
will the phone charge with the wall plug, or only fails charge connected to computer? I had a problem with the computer once, I just went into device manager and uninstalled the USB hubs, they reinstalled fine afterwards and work great (have to do this every few months, probably because I never use the safely remove crap)
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no its not working either with usb or wall charger......
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!
ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
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Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
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Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
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Click to collapse
Have you tried updating your USB drivers?
Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.
The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.
I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..
same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.
I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!
The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?
also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different
Recently I've been getting these "USB Malfunctioned" errors in Windows whenever I connect my phone to my computer. It was working fine a few days ago. I've tried disabling USB devices and resetting my computer but it fails to recognize the device. What could be wrong? I've tried replacing the USB cable and I'm running Windows 7. The phone is charging fine so I doubt it's a hardware fault. What do you guys think?
I had the same problem. I bought a new USB Micro USB-B Cabel.
Then it was all fine, no errors, no problems.
But I've tried another USB cable so what could the problem possibly be?
Could be your USB jack in the computer, happens to me. I have to unplug the cable, turn off the phone, then back on, and then plug the cable in and the computer.
The jack isn't so tight on my motherboard so if I move the phone while it's plugged in, it does a quick unplug, plug in, and that causes the problem for me.
It pisses me off cause it could totally f' up an update.
I've tried all the USB ports on my laptop, everything else works fine so it's not that.
Bump, some help would be good.
Bump, guys ._.
R3Z0N said:
Bump, guys ._.
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Well, I know precious little about stuff like this, but once you've exhausted all other possibilities it might be time for a hard reset and if that doesn't bring a cure, back to the shop, waving your warranty thingy.
Good luck!
Jab Roelof
I've got the same issue..anyone have any luck recently?
Try it on another computer, hard reset, if that doesn't work, contact Samsung for a replacement or repair.
Hey there...
Having a huge problem with S4...
It is not charging when plugged into wall charger and its not connecting to PC... Tried reflashing no help
JeKaSBaLTo said:
Hey there...
Having a huge problem with S4...
It is not charging when plugged into wall charger and its not connecting to PC... Tried reflashing no help
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Hi
If you tried different cables ( and chargers) and is not conecting to the pc it may be the usb port in your phone...maybe is just dirty if not it maybe loose or defective , take it to a local service shop to be replaced....
I guess thats only thing left... the funny part there is no animation of charging but it charges a lil bit much slower then usualy... but ... i guess it is the usb port
But the weird part is,.. when i turn off the phone and plug the cable in it says charging then turns on the phone and then again no charge....
JeKaSBaLTo said:
I guess thats only thing left... the funny part there is no animation of charging but it charges a lil bit much slower then usualy... but ... i guess it is the usb port
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sound like it , it happens a lot , usually they get loose a cold solder point breaks....should be easy to fix
Will i be able to fix it my self or should i take it to repair shop?
JeKaSBaLTo said:
Will i be able to fix it my self or should i take it to repair shop?
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Click to collapse
you can always take it apart and check it out.....if it looks to hard just take it to the shop , soldering in those boards is not easy if you do not have experience...
Hey all,
I've been having issues with battery drain for the past couple of months. I've tried flashing the stock ROM 3-4 times and I still have the same issue.
The strange things is, now when I connect my phone to a computer, it doesn't recognize it, it only charges. I do not even see the USB configuration pop up to choose mtp. When I try to change it from the developer options, I'm only able to select mtp or ptp but none of it makes any difference. The phone doesn't even get detected.
AkCullen said:
Hey all,
I've been having issues with battery drain for the past couple of months. I've tried flashing the stock ROM 3-4 times and I still have the same issue.
The strange things is, now when I connect my phone to a computer, it doesn't recognize it, it only charges. I do not even see the USB configuration pop up to choose mtp. When I try to change it from the developer options, I'm only able to select mtp or ptp but none of it makes any difference. The phone doesn't even get detected.
Click to expand...
Click to collapse
Problem is fixed. Issue may be due to faulty cable or usb port.
Try selecting "connected devices" in settings then make your choice.
I'm facing same issue since I installed the Gcam by using the non root method and now I'm stuck with Unlocked Bootloader and PC is not recognising my device and is just charging it. I have also tried installing drivers manually but it didn't helped. I'm on 8.1 now and the problem is since the May Update.
Nick2580 said:
I'm facing same issue since I installed the Gcam by using the non root method and now I'm stuck with Unlocked Bootloader and PC is not recognising my device and is just charging it. I have also tried installing drivers manually but it didn't helped. I'm on 8.1 now and the problem is since the May Update.
Click to expand...
Click to collapse
Can you try adjusting the USB cable in your phone? Like pull it out a Lil bit while it's still connected or tilt it upward or downwards. Helped me
AkCullen said:
Can you try adjusting the USB cable in your phone? Like pull it out a Lil bit while it's still connected or tilt it upward or downwards. Helped me
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Click to collapse
This is directly connected to your other posts on battery drain, if you are having to do this you have a damaged USB port and explains exactly why you experience that USB OTG wakelock, the damaged USB port is causing the phone to think an OTG device is connected and it keeps looking for it.
kudos1uk said:
This is directly connected to your other posts on battery drain, if you are having to do this you have a damaged USB port and explains exactly why you experience that USB OTG wakelock, the damaged USB port is causing the phone to think an OTG device is connected and it keeps looking for it.
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Won't a damaged USB port mean my phone would have charging issues too?
AkCullen said:
Won't a damaged USB port mean my phone would have charging issues too?
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Either way, what you are having to do is not normal, if it happens with more than one cable then it must be the port, take it to a service centre and get it fixed.
If it fixes the USB wakelock is another question but it's a bit of a coincidence you are getting a bad connection on the USB and also have a USB related wakelock.
kudos1uk said:
Either way, what you are having to do is not normal, if it happens with more than one cable then it must be the port, take it to a service centre and get it fixed.
If it fixes the USB wakelock is another question but it's a bit of a coincidence you are getting a bad connection on the USB and also have a USB related wakelock.
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Click to collapse
Okay I'll see if I can get it replaced.