Wifes Desire Z boots to a blank white screen - G2 and Desire Z General

Yesterday my wife picked up her phone to use it and found that when she pressed the power button the screen was just white. She couldn't turn it off and had to pull the battery to restart it. The phone is now still going the same thing.
It's running completely stock and has been fine for the 11 months she's had it.
I've tried the hard reset using the buttons and while I can't see anything on the screen the phone does vibrate when expected. Also if i tap the screen with my finger the occasional black line will appear and then vanish again.
Any thoughts?

Are you able to enter bootloader or recovery?
Sent from my HTC Vision using XDA App

No matter what I do the screen is just plain white. I think the phone is working as normal apart from the screen itself. Sadly I have it with me at work and the wife took the SIM out since it was broken. I want to see if it can receive calls.

Can you boot into fastboot via power + vol down?
If so, you can perform a factory reset and that skulls fix it.

I believe the phone is going into it but I cannot SEE that it is as the screen never displays anything other than blank white.
I know that it is doing something different to normal boot because normal boot has a vibration and booting with vol down does not.
I've tried the various button presses even though I cant see the display and I think it's worked, but the screen is still just plain white.
I have a feeling it is just the ribbon.

DarrenT said:
I believe the phone is going into it but I cannot SEE that it is as the screen never displays anything other than blank white.
I know that it is doing something different to normal boot because normal boot has a vibration and booting with vol down does not.
I've tried the various button presses even though I cant see the display and I think it's worked, but the screen is still just plain white.
I have a feeling it is just the ribbon.
Click to expand...
Click to collapse
Sounds like ribbon to me boss
Sent from my HTC Vision using xda premium

Just an update. Sure enough with a new £28 screen from eBay the problem is resolved.
I think Wifey wants to sell it and get P4U to buy her out of what is left on the contract so she can get something else. She really wanted a keyboard but she's found she doesn't use it.

I also think the ribbon's the problem. Take it to HTC, maybe?

Related

HELP desire z screen wont turn on

Hi everyone, I got my desireZ back in November and it has been working perfect ever since, i have it rooted using VISIONary and everything was perfect until today. The phone was in my pocket and i was lsning to music, i looked at my phone and all i saw was a white line going from the top of the screen to the bottom, i pressed the power button to turn of the screen, then i pressed it again and now all I see is a black screen with the back light on.
I have tried to soft reset the phone, took out the battery sim card and left the phone for a while, came back turned it on and still the same thing black screen with the back light on... The touch screen works fine i still hear the phone receiving txt msges and emails, i can even receive phone calls, and answer them by sliding my finger across the screen like usual.
I am trying to do a hard reset of the phone but i can't do that cause even when i turn on the phone while holding the volume down key i still dont see anything on the screen
any help would be appreciated.
EDIT - after trying to open the keyboard a couple of times, now the screen turns on white... when i press the power button to turn of the screen and turn it back i see a fading effect where the screen slowly turn on from left to right (fades from black to white) and then stays white till i press the power button again....
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
awsrasool said:
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
Click to expand...
Click to collapse
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Not sure how 'tight' your service provider is, but if the screen is dead, and you are still under your warranty period, they may simply swap the device for you after doing some 'basic' tests and dump it into the bucket that goes back to the factory for refurb. The fact that it is rooted won't be discovered until much later, if ever, so it may not be an issue.
Good luck!
gbarayah said:
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Click to expand...
Click to collapse
Any idea on the location of this thread, can't find it anywhere.
I am suffering the exact symptoms as the OP with my Desire Z which is rooted with visionary rom flashed - I would really like to know how to use adb to resolve this !
Cheers,
Ste
http://forum.xda-developers.com/showthread.php?t=898486&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=864948&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=843578&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=844795&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=821229&highlight=blank+screen
..... Aint read none of em myself,.... Good luck. If you find some to be of use, report back for the others. Peace
Cheers mate, will have a good look tonight

Screen turning itself off when I slide it in

Hey guys, I jsu bought a used G1, since I needed a phone because I've started developing apps for android. Anyhow, since I don't have much money I had to buy a used one.
So this one has a (quite big) problem - when the screen is on the keyboard (normal position) the screen turns off. You can see the backlight, but nothing else. When the screen is slid out, it works perfectly fine.
Any idea what the problem may be?
Sent from my HTC Dream using XDA App
It can be a problem with the ROM also can be a hardware problem.. Try another ROM first and report back.
I tried more than 3 roms, still does the same.
I also filmed how it turns itself off:
http://dl.dropbox.com/u/5608529/vidya/g1.avi
Forgive me for stating the obvious, but have you tried wiping?
Yup, more than once.
At this point, if it was my phone, I'd consider breaking out a screwdriver set and try to see if something came loose or is worn.
Well now it's not working at all.
Not even when the screen is slid out.
And I don't have the required screws to open it... Guess I'll have to buy them somewhere :/
EDIT:
This is weird.. I somehow managed to turn it on, but now it's stuck on a black screen with "Build: " at the bottom of it...
EDIT2:
And now when I rebooted it, only the backlight turns on...
EDIT3:
When I turn it on regularly, the T-Mobile G1 screen appears and then disappears. You can still see the backlight, but nothing else happens.
When I turn it on to recovery mode, the G1 screen appears, then disppaears and then you can see a black screen with "Build: " at the bottom.
EDIT4:
Apparently, when I start it regularly, it does boot into Android, but it's like stuck.. Seems like it's kinda bricked? No idea.
EDIT5:
Is it possible to reinstall the ROM without having access to the recovery menu?
Crembo said:
Well now it's not working at all.
Not even when the screen is slid out.
And I don't have the required screws to open it... Guess I'll have to buy them somewhere :/
EDIT:
This is weird.. I somehow managed to turn it on, but now it's stuck on a black screen with "Build: " at the bottom of it...
EDIT2:
And now when I rebooted it, only the backlight turns on...
EDIT3:
When I turn it on regularly, the T-Mobile G1 screen appears and then disappears. You can still see the backlight, but nothing else happens.
When I turn it on to recovery mode, the G1 screen appears, then disppaears and then you can see a black screen with "Build: " at the bottom.
EDIT4:
Apparently, when I start it regularly, it does boot into Android, but it's like stuck.. Seems like it's kinda bricked? No idea.
EDIT5:
Is it possible to reinstall the ROM without having access to the recovery menu?
Click to expand...
Click to collapse
Getting a set of screwdrivers/torx/etc is a good idea. I picked mine up on eBay awhile back. An investment every techy guy should make.
It also sounds like you may want to get acquainted with adb and particularly fastboot. You *should* be able to use fastboot to get a working recovery and then use the recovery to get a rom loaded. This: http://forum.xda-developers.com/showthread.php?t=532719 seems like a decent guide to get you going with what you need if it is in fact a software issue.
Since your experience keeps deteriorating, I'm beginning to wonder if a chip inside is going bad - especially with the odd things like "Build: " showing up. (Let's hope this is not the case!) Nevertheless, I think I'd start with fastboot and go from there. Good luck.
Thanks a lot, ill try it as soon as I get home.
Sent from my FROYO X using XDA App
EDIT1:
What the hell? All I did was delete the recovery (didn't even install a new one, kept on saying it's missing the file, even though I did move it using adb push) and now suddenly Android works normally.
EDIT2:
Well now it's stuck again, just like before deleting the recovery...
I'll try to reflash the recovery and then see what happens.

[Q] screen flickers and dies

My nexus7 screen flickers shortly after the launcher loads and dies
It runs lines scrolling up screen and dies
What could be wrong
more info? did you root, if so what rom and kernel combo? if not, i think it might be a software glitch, try rebooting it. if it happens all the time, you can replace it at your local retailer you bought the device from.
Get a new one. Nothing to think about rely?
Peninaa said:
Get a new one. Nothing to think about rely?
Click to expand...
Click to collapse
Please be constructive. This kind of post is not helpful.
The first thing you have to do is determine weather this is a software or hardware problem
Hold the power and volume down buttons for about 10-20 seconds
When it powers off keep the buttons held and it will reboot into the bootloader
Keep on this screen for a while
You can scroll through options with the volume buttons.
If this screen stays normal it could be corrupt software in which you should be able to fix by flashing a stock factory Rom.
If it still breaks on this screen it is most definitely hardware and you need to replace
Sent from my HTC One X using xda app-developers app

Phone screen is black, but phone still "works".. Cannot get screen to come back on!

Phone screen is black, but phone still "works".. Cannot get screen to come back on!
I have no idea what happened, 5 minutes after being in my pocket I pulled it out and the screen was un-responsive.
The notification light is still on, power light, etc. The power button works, I can push and hold and reboot and the two bottom buttons on the phone light up. I was able to "swipe" my password and it vibrated and accepted it, I am getting vibrate notifications too. I just have a black screen and I can't figure out what to do!
I am rooted, but I haven't had any changes to the phone in a few weeks since I had rooted. I tried using http://forum.xda-developers.com/showthread.php?t=2786395 but I cannot figure out how to get the device to show up in the program to use.
I am at a loss on what to do...
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
*Detection* said:
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
Click to expand...
Click to collapse
Nope, no nothing. No logos, no screen flicker, no colors of any sort - just black. The LED goes blue as it boots up, etc, so I know it does power up.. and once it is done I can even swipe my password and it gives the feedback vibrate..
Just in case this was an issue with the root and whatnot I flashed the stock with Odin and I still am getting black screened.
I contacted VZW support last night, and the chat rep told me they would have to just replace the phone. I am guessing this may be a hardware issue.
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
*Detection* said:
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
Click to expand...
Click to collapse
I don't believe it's G9000F... and I am fairly certain now that it isn't a software issue since everything else 'loads', just not my damn screen.. lol.
Thanks for your help though
The reason I posted that link, is, if the bootloader has corrupted, it is possible you won't get any logo at all, and that debrick image basically tricks the phone into using the MicroSD card to boot into download mode from, where you can recover the main storage
It should tell you under the battery which model S5 it is
If the screen doesn't even light up, then it sounds more like hardware
See if this gives you access
http://forum.xda-developers.com/showthread.php?t=2786395
It is connector issue.
Either connector is slight loose or if not then need to Change the connector.
My one has same problem.
Solved for less than 10$.
Sent from my SM-G900I using XDA-Developers mobile app

V20 Black Screen

Woke up this morning and started using my phone, noticed that the screen became unresponsive for a few seconds at a time and then I saw some gray horizontal lines.
Did a battery pull and restarted the phone, however, the screen is completely black and I can still hear the boot sound.
It requires a pin to start completely and I can feel the vibration when I touch the location of the back button (the only navigation key available on the pin screen).
Since this started happening I have tried restarting several times and I have seen the "LG splash screen" once, it freezes, the boot sound plays and the screen goes black once again.
The phone is unrooted and has never been modified any at all. It is the US996 variant.
Has anyone ever faced this issue? Could it be the display itself and maybe a replacement LCD will fix the issuse?
UPDATE
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Sounds like a hardware issue.
mausam233 said:
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Click to expand...
Click to collapse
Hi Have you fixed the issue?
Hi
it looks like a corrupt bootloader,
Was it rooted? try to press with the phone off volume + and plug in the usb to enter in download mode, if you enter download mode go back to factory
gilbertlucas46 said:
Hi Have you fixed the issue?
Click to expand...
Click to collapse
Had to send it in to LG to have it repaired
Oddly enough once it was returned the problem reoccured a few weeks later after using an aukey quick charge3.0 charger that I had. Which was when it happened the first time but I didn't make the connection until the second time around
I got rid of the phone though
No more LGs for me, I haven't had much luck with them
Throw that charger seems like or the cable or the charger itself gone bad ,one charger killed 2 of my phones not diferent brands

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