Anyone who has got an early upgrade please post how much earlier than what you were supposed to get. also state from the 1 or 2 year mark.
I was due June 1st for the for the $75. They bumped it for the full upgrade on both lines for that date.
And a mod will probably move this :/
Sent from the 3VO
My friend was due August 2012 he got his reset to evo 3D launch date LOL. Gotta know how to work your magic...or just do like me and sleep with 11 old women for 50 bucks each or one really fat one for 550.
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I bought my phone on 7/31/10. After the Silver/Gold change, my full upgrade was in spring of 2012. I called and they moved me to full upgrade effective 6/1/11.
dirkyd3rk said:
My friend was due August 2012 he got his reset to evo 3D launch date LOL. Gotta know how to work your magic...or just do like me and sleep with 11 old women for 50 bucks each or one really fat one for 550.
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Click to expand...
Click to collapse
I hope you turned the lights off with the old women.....but I bet u enjoyed that fat chick......more cushion for the pushin.....lol jk...
Mines was due June 2012. Third line of a family plan. Got it reset to June 2011. I haven't used it yet. Probably for the nexus 3/prime or sgs2. I used my airave line to get my 3vo.
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What do you say to them to reset your upgrade date. I have spoken to them and they told me $75 and mine is up 7/4/12 . What can I say to change this date to now ?
sent from my phone.
I called on Saturday, my 150 was not going to come until November, after 5 minutes of waiting, the csr came back on and said you'll be set in 24-48 hours, when i check last night I was good to go. Going to Radio Shack to trade this one in for the 3d, should cost me about 60 dollars after trade in.
My wife called and complained about our Samsung Moments this morning, we still had 190 days left to $150... upgrade amounts were updated in less than 1 hour. Went to the Sprint store after we got the update texts and got $99 EVO x 2. Very happy!
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What number did you guys call to get this changed? I believe mine is due in August but I'm not sure and previously I had a $150 upgrade until it was changed to $75. I'm not so sure about the Evo 3D but I would love to get a Sprint version of the Galaxy S II
Resets are no longer done due to the Evo3D so if you still get it, consider yourself lucky.
You can try the number located in this thread. That's the one I used. Like the above poster said tho, they probably aren't gonna do it anymore. Still, it couldn't hurt to call.
http://forum.xda-developers.com/showthread.php?t=1093232&highlight=excellent+customer+service
The number still works. They said I had to speak to the manager and he got on talking about a 75 dollar upgrade for the one yr so I started complaining so he said he would pit in to reset my contract and it should be done in 24 hours. Sweeeeeeeeet thanks guys.
sent from my phone.
When I called, I was told that if you were eligible for the full upgrade (hit your 1 year mark) and then they took it away from with the silver/gold break that they would give it back to you. I'm guessing that if your 1 year mark is anything after the 3D launch that you are probably SOL. So I hope you got your Evo on launch day, otherwise enjoy this forum for another 10+ months.
Yep I got shot down, probably gonna try again tomorrow.
I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
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I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App
Got mine online. Can't stand most bb associates.
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Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App
I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
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I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Some people suck. Thats why I do most of my shopping online haha
LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?
Had mine within 20 mins!
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Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.
tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
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I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
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ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
Sent from my Nexus S 4G using XDA Premium App
really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.
I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.
I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
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