I switched from the Nokia N900 to the Note 2 weeks ago.
Were I never had any problems with the call quality with the N900, with the Note it's impossible to make any normal phone calls.
I get a connection, i can hear the other person very well, but everybody is telling me my voice sounds like I am in a tin box.
Its very bad to here what I am saying.
I tried a lot off things.
-First a hard reset (sim out, and than *2767*3855#)
I didn't put any backup back, the note in factory state and I have the same problems.
-I switched it to GPRS mode only.
Same problem.
If I Look in "Settings/About Phone/Battery usage" and I click on top off the screen, I can see my Phone Signal is not green as it should be.
Sometimes it is, but it turns to yellow very fast and after that it turned in to grey.
Strangest thing is, that in "Settings/About Phone/Status/Signal Strength very often the strength is -80, 90, or above 100. (so it is normal to have a bad connection.)
But even when it is -around - 50 dBm I have a bad call quality.
An other Sim (other network provider) has the same problem.
Should I return it or is there an other way to solve this?
Don't you have any problems with call quality?
Hi, I just wanna tell you that the quality call is PERFECT with my Note. The noise cancellation works perfectly well. My friend couldn't even notice the noise traffic surrounding me. It's also loud enough. No complaints for me.
I've made the latest upgrade via KIES (KJ9) I guess. I didn't make any call before the upgrade, so I can't tell whether it's the upgrade that's solved the problem. Good luck with your phone, hope you find a solution
Sent from my GT-N7000 using xda premium
I face same problem with my Samsung Galaxy S, but it was issue to all with sound driver. I got Voodoo control plus, then it was almost normal.
But in My Note, there is no issue at all. May be it cud be your mic related problem. And i heard voodoo control wont work with Note, as it have yamaha codec, non supported with voodoo
Same problem for me. When I disable Noise Cancellation, my voice gets really live and nice. Everybody hears me fine, but with NC on... well I have to shout.
I went from an N900 to the Note as well but no problems with call quality, it sounds fine to me and no-one I've been speaking has said anything about it sounding poor to them
Seems like i have to talk louder with nc on. Even though im in a quiet room. I have to block the top hole then its ok. Must be a software bug
Sent from my GT-N7000 using xda premium
We are some people affected. Just waiting for someone who can implement NR off in the phone.apk
Look at http://forum.xda-developers.com/showthread.php?t=1344659
EDIT: Afther KK9 upgrade, the call quality has improved quite a lot !!!!
Mine works fine.
rossygnol said:
Hi, I just wanna tell you that the quality call is PERFECT with my Note. The noise cancellation works perfectly well. My friend couldn't even notice the noise traffic surrounding me. It's also loud enough. No complaints for me.
I've made the latest upgrade via KIES (KJ9) I guess. I didn't make any call before the upgrade, so I can't tell whether it's the upgrade that's solved the problem. Good luck with your phone, hope you find a solution
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Well I haven't updated yet cos of vodafone taking it's time to completely activate my plan but I have no problems either. In fact my girlfriend says I'm much clearer on this phone than my old one.. (although that was a low-end non-smartphone from Nokia, so maybe the comparison isn't so telling..)
Thanks for the reply's.
An upgrade to the new firmware isn't possible for me.
I'm from Holland, and my phone has the PDA:KJ4 / Phone KJ4 / CSC:KJ4 (KOR) firmware.
I don't know what (KOR) stands for, but I got the message onscreen that says : GT-N7000 does not support firmware upgrade.
I didn't know about switching off NC would help, but I am gonna give it a try!
Thanks for now.
i got the note ....eu rom and UAE rom..the qualities are good now one told me about voice problems....about the kies not upgrading...did u install another rom? if yes...try the CSC change code ,,,change it to xeu (eu) if u cnt do that...flash XEU rom via odin then do the CSC change code to XEU and it will be supported....i used to hav eu rom...but i need arabic support so i changed to UAE rom...then kies told me i cnt upgrade...so i had to change the CSC code to XSG ....then i got kies support again
Strange...I've tried 3 different firmwares so far, no problems at all. The calls are a little bit on a quiet side but I guess the noise cancellation does it's magic and I can't say that I had to ask anybody to repeat anything nor have I been asked to do the same so far. Sounds rather like a faulty phone...bad mic or/and speaker...
Where is this noise cancellation found? But to be honest i have found call quality to be fine on mine
white-note said:
Thanks for the reply's.
An upgrade to the new firmware isn't possible for me.
I'm from Holland, and my phone has the PDA:KJ4 / Phone KJ4 / CSC:KJ4 (KOR) firmware.
I don't know what (KOR) stands for, but I got the message onscreen that says : GT-N7000 does not support firmware upgrade.
I didn't know about switching off NC would help, but I am gonna give it a try!
Thanks for now.
Click to expand...
Click to collapse
I changed the CSC Code (kies wont allow you to upgrade if you have KOR code, as this is the generic one and it is not linked to any region)
Just type type in *#272*IMEI# in your dialer (IMEI=your IMEI number)and it will come up a menu to choose the CSC.
I choose DBT (Germany) and after that was able to update via Kies.
NOTICE THAT CHANGING THE CSC CODE WILL RESET YOUR TERMINAL AND YOU WILL LOSE ALL YOUR DATA (factory reset).
qmaula said:
I changed the CSC Code (kies wont allow you to upgrade if you have KOR code, as this is the generic one and it is not linked to any region)
Just type type in *#272IMEI# in your dialer (IMEI=your IMEI number)and it will come up a menu to choose the CSC.
I choose DBT (Germany) and after that was able to update via Kies.
NOTICE THAT CHANGING THE CSC CODE WILL RESET YOUR TERMINAL AND YOU WILL LOSE ALL YOUR DATA (factory reset).
Click to expand...
Click to collapse
Will changing the csc void the warranty? If it doesn't then I will do it immediately! Thanx for your help!!
If I can change this in DBT, I always can go back i suppose.
So I tried, but the code you gave doesn't work.
I did a little research and discovered there's got to be a * in the code after *#272.
So the code should be *#272*IMEI#
Thanks for the tip, gonna try if it gets better
My call quality is horrible. Nobody can hear me and I have to repeat myself five times
Sent from my GT-N7000 using xda premium
I tried it, changed to DBT and after that XEU successfully.
Connected my Note to Kies but didn't got any update....
So I went back to KOR whiteout any problem.
What am I doing wrong?
Or, is it Kies on my macbook that ins't doing its job? Should I try on Windows?
white-note said:
If I can change this in DBT, I always can go back i suppose.
So I tried, but the code you gave doesn't work.
I did a little research and discovered there's got to be a * in the code after *#272.
So the code should be *#272*IMEI#
Thanks for the tip, gonna try if it gets better
Click to expand...
Click to collapse
Thats correct, I already edit my entry to fix it: The code is *#272*IMEI#
It is supposed that you don't loose guarantee as this was my dealer who advise me to change it because mine had also this problem with kies
---------- Post added at 10:32 PM ---------- Previous post was at 10:28 PM ----------
jason370 said:
My call quality is horrible. Nobody can hear me and I have to repeat myself five times
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Before changing the rom, I solved it by covering the upper mic with a adhesive tape. (faster way to disable noise reduction problem)
---------- Post added at 10:35 PM ---------- Previous post was at 10:32 PM ----------
white-note said:
I tried it, changed to DBT and after that XEU successfully.
Connected my Note to Kies but didn't got any update....
So I went back to KOR whiteout any problem.
What am I doing wrong?
Or, is it Kies on my macbook that ins't doing its job? Should I try on Windows?
Click to expand...
Click to collapse
Yes, you'd better try on windows.
As far as I know there is a KK9 update for DBT, but I think there is nothing for XEU.
And thats correct.
I installed Kies on my wifes Windows laptop.
Tried XEU (no update), and tried DBT.
I am downloading the update now.
I'll let you know how things go!
Related
Hi Guys,
Quite simply put, I WANT FROYO!
Help Pleaseeeeee
currently on Orange
Product Code - GT-I9000HKDORA (dnt know wa tha means)
Firmware JF3
Thanks Guys
Use THE REGISTRY HACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
how? Link?
ur speakin to a dumass n00b unfortunatly
Kerrai_9 said:
how? Link?
ur speakin to a dumass n00b unfortunatly
Click to expand...
Click to collapse
Complete directions can be found here
I'm on Orange and am waiting until it's officially released Via Kies. Only reason being, that I phoned them when I discovered the GPS problems and told them if it wasn't fixed in the firmware update, I'd be asking for a different phone.
Point being, just be sure you aren't going to void your warranty using the Reg hack.
Logicalstep
Im on orange UK and updated via the reg hack without any issues apart from no longer being able to send MMS even after setting up correct APN...
koe1974 said:
Complete directions can be found here
Click to expand...
Click to collapse
complete directions can be found on google? very helpful u are.....
jonlewi5 said:
Im on orange UK and updated via the reg hack without any issues apart from no longer being able to send MMS even after setting up correct APN...
Click to expand...
Click to collapse
what version of kies are you using? I tried the reg hack on the latest 1.5.3.10103
but it does Not work
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
jonlewi5 said:
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
Click to expand...
Click to collapse
Sir, You are a Gentleman and a Scholar,
Have been waiting for this to work for bloody agesss
Many Thanks
jonlewi5 said:
I used this post.
http://forum.xda-developers.com/showpost.php?p=9010791&postcount=152
It also gives you a link to the correct kies to use
I followed that exactly and everything went perfectly
Oh and i should of said, you will need to uninstall your current version of kies.
Click to expand...
Click to collapse
Was your handset debranded and/or unlocked at the point of updating?
FYI
Spoke to the Orange Customer Service team today. He confirmed that Froyo should see a full release over Kies by the second week of December.
Even though it won;t fix my GPS issues, at least I'll be able to copy and pasts from Emails!
Logicalstep
Thanks for that info logicalstep- Shall believe it when we get it though....
haha yeah I know what you mean.
My phones also being replaced tomorrow to see if I can get one with a working GPS. I have told them that I'm prepared to go through their whole stock until I find one that works
Either that or give me a white one, that way I know it's a more recent manufacture and will hopefully have the GPS fixed.
Wish me luck.
Logicalstep
Good Luck!
Hate to boast but my GPS works really well ...
Really?
What's the longest journey you have been on? and have you deviated from the set course?
This is when I see it at it's worst.
Just for you information as well, it seems a bit strange to me. The replacement phone they have sent it a cross between Eclair and Froyo. It says 2.1 update in the software screen, but it has a GPS button and new task manager? Bit stange
It also comes with more Orange Crapware. And here's a slightly interesting thing. On my first SGS, I noticed it had a kind of springy sound inside, if you gave it a light flick it would have the very slight reverberation, as if there was a spring inside that was attached only at one end. The new one doesn't have any such sound / feeling to it.
I wonder if there is a connection to the GPS being crap on the first device?
I'll do a proper test of the next few days and report back.
Baseband: I9000BVJM1
Kernal 2.6.29 - [email protected] #2
Build Number ECLAIR.BVJM5
PDA: I9000BVJM5
Phone: I9000BVJM1
CSC: I9000ORAJM3
Just in case anyone wants to compare their UK Orange info
Logicalstep
My SGS firmware/software exactly as yours is-only got it 6 weeks ago.
Havent been any vast distance on gps but mucked up with it seeing how fast it picks up satellites,trying it out on localish roads and turning off bypasses for example the exit before it tells me too (cos I know the roads) it generally has worked out the route by the time Im on the roundabout at the top of the slip road. Bearing in mind Im in a Transit usually so not moving that fast to start with... Does all I need, and well. Apps like Layar work well too.
Hopefully for you this version sorts out the hassle with GPS.
I did a track back from Footie tonight, only 5 miles, but it seemed good!
No jumping about, although I did have the updates set slow-ish. Will try with Google navigation on Friday, have an hours drive to do.
Logicalstep
Hello to all of you,
I am new the forum and I got my Omnia 7 just about 2 weeks ago. I really like it because of the excellent screen and build quality.
I also like the smooth and sleek feeling of Windows Phone 7.
However, I had regular issues during calls.
During about a third of my calls (including incoming and outgoing calls), I was not able to hear anything at some point during the conversation. The person called or the person who called me could also not hear me anymore.
The phone seems to work (no freeze) and the signal was ok. Turning the speaker on did not help.
Moreover, when I stopped calling and called back everything was fine and working again.
Sometimes it happened already when I picked up a call, sometimes after just a few words and sometimes in the middle of a longer conversation.
It seems to be random but regular, since about one out of three of my calls was interrupted.
It is really annoying and the phone is therefore going back.
However, I really liked the Omnia 7 and I would get another one, if the unit I got was just faulty.
So I would like to ask other Omnia 7 users if you have experienced a similar behavior of your Omnias during calls? Was my unit faulty or is it a general issue?
I would appreciate your feedback.
Thank you in advance.
Does really no one want to comment about how his Omnia 7 handles calls?
I would really appreciate your feedback, even simply stating your Omnia 7 works fine without any mic ans speaker issue.
I thus just added a poll to the thread, so that it becomes even easier to give some feedback.
Thanks in advance for your input.
Same with me on my Omnia 7 - A1 Telekom Austria
Spoke to Samsung but they were not able to help me out but sending me a contact info to a service partner (Extreme Communication in Vienna, btw)
Service Partner told me that there are issues with the Omnia 7 (amplitude control) and I should send my device to them...
As were are having the same troubles on approx 20 devices (95% of handed out devices) I have to check if repairing is an option (warranty from our provider)
will post later, if I have my device back...
No problems here, I've had an Omnia7 16GB since early February. It was unbranded about a week after I received it. No one I've heard of has had such issues but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
leoms17 said:
... but one who complains of "modem-like" sounds for him and the other part prior to missing a call. He also reported this happening every third time or so...
Click to expand...
Click to collapse
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
I have the same issue, using T-mobile in the netherlands, I just always assumed it was them.
I've noticed this only happens on 3G and 3G+ networks, if i turn off data and use the normal G network, I don't get call problems, which why I assumed it was t-mobile.
I'm having the same issue on most of my calls. In the beginning I thought it was a network issue. Haven't been able to figure out how to fix it so far. Will call Samsung support.
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
simon marktl said:
count me in...
having modem-sounds (or robot sounds) as well
and it's not only me - my co-workers have the same issues
but there are more issues:
it's annoying that my Omnia 7 (8gb version) is hardly able to receive calls at the first time (approx 75% of the incoming calls) - if I call back, most of the time it seems to be ok
these problems do not only affect my device, but about 95% of Omnia 7 we handed out to our co-workers
I had the chance to test a HTC 7 Trophy - none of the errors I have on my Omnia happened on the Trophy!
Click to expand...
Click to collapse
Please post on your service results! Are you using 3G and 3G+?
Blade0rz said:
Has anyone here updated their ROM to the latest XENJK from samfirmwares.com? I had issues with the mic going silent during calls til I upgraded to that
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Thanks for your comments so far...
At least I am not alone with this issue...
I am now really wondering if this could be a software/ROM/firmware issue given Blade0rz comment...
How can I check the firmware/ROM on the Omnia 7?...my Omnia 7 is unbranded from Germany and the "About" section in the settings of my Omnia 7 does not give any info on a build or version number...does anyone know?
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
@eqzgkxokwa: I would be pleased if you could let us know about the solution proposed by the Samsung support...thanks (by the way eqzgkxokwa, that´s a tricky nickname )
@ Phyx and leoms17: I actually use the 2G network 99.9% of the time...but as explained I have the issue regularly....so it is not limited to 3G or 3G+...but if 3G off helps for you it just makes the issue even more curious...I do not think it is due to the network, rather something is going on with the phone...
in diagnostic screen hit *#1234# you'll get all your info. Firmware ending in JK1 is the latest.
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
also have this issue, assumed it was a poor signal or something like the death grip. Does not seem to make a difference whether im being called or place the call myself.
I got it several times, suddenly it just goes silent. Holding the phone away from the ear so the diplsay turns on seems to make it work again but not for very long.
I had the original T-mobile Germany branded firmware I8700DTMJJ6, updated to JK1 yesterday, but did not test if its fixed now.
One final idea would be to play around with the volume settings in diag mode, increasing volume for incoming calls or something.
Btw, did anyone notice that there is absolutely no background noise during a call, even if the person is in a noisy environment?
leoms17 said:
Please post on your service results! Are you using 3G and 3G+?
Click to expand...
Click to collapse
Yes, I'm on 3G and 3G+
Turning off 3G seems to help a little bit - at least I'm not running into troubles as often as having 3G enabled...
malin_77 said:
@simon marktl:thanks for your feedback...actually 19 faulty units out of 20 sounds quite bad...I would be pleased if you could let us know if the service point could resolve the issue and especially how they did it once you get your device back...
Click to expand...
Click to collapse
good morning
as soon as I have a feedback from my provider if the repairing is covered by our warranty contract, I'm going to send in a few more phones to the service point...
of course I will post the results here, but could take a while...
til later
simon
I've had this issue with my Omnia 7 (T-Mobile US) as well. There were a couple instances where I answered a call and was not able to hear the person on the other end.
malin_77 said:
Thanks leoms17...I may sound stupid but how do I actually get in the "diagnostic screen"?...I did not find it in the menu, so I assume there is some trick...actually I do not want to brick the phone or do something wrong...
Is there no possibility to get a simple info about the firmware without using a crazy code?
Click to expand...
Click to collapse
just dial ##634#
wait about 2 seconds, than you are in the diag menu
after dialing ##634# you'll find diagnosis on your phone for future use
leoms17 said:
I also have the latest from samfirmware.com. Maybe that does it? Someone?
Click to expand...
Click to collapse
I had this issues with the original firmware from my provider (I8700XXJJ3)
and I still have them with
Phone I8700XXJK1
PDA I8700XXJK1
CSC I8700XENJK1
Software on Phone itself is 7.0.7008.0, no NoDo available yet
Maybe the new firmware I8700XXKA1 (January) helps out - but I wasn't able to download it anywhere
Same issues here
I have issues with both modem/robot-calls but lately it's gone from 1/3 of the calls beeing robot to 3/4 of the calls loosing all sound after 20-60 seconds. Robotic cals are not as common. For me I have problem only when I receive calls and never when I make the call.
I have had my Omnia in for service a month ago but the short message from them was that they found no problems. They upgraded the firmware to the latest version but I still have issues as stated above.
My radio hardware version is
0.0.0.2
I have seen posts where radio hardware is much higher. Can the problem be related to old radio hardware?
I am hoping nodo and new firmware from Samsung will fix this but so far I havn't got it.
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
no luck
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Come on guys please help me im super desperate
todorovic said:
Come on guys please help me im super desperate
Click to expand...
Click to collapse
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
lzk123 said:
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
Click to expand...
Click to collapse
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
todorovic said:
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
Click to expand...
Click to collapse
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
nope
lzk123 said:
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
Click to expand...
Click to collapse
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
dumbest fix
todorovic said:
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
Click to expand...
Click to collapse
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
i9505 Sound Problem
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
I have the exactly same phenomena on my new Samsung S4 i9505.
Took it to the lab , and they have replaced the "Ringer" hardware , but it did not help .
I tried changing it today to WCDMA Only , but I doubt if this will help . Don't believe in miracles .
The next thing to do is a Hard Reset and install OS from scratch .
If anyone knows the solution please advise .
Tx ,
Udi
someone have solution for that issuu?
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
=(
sagi1952 said:
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
Click to expand...
Click to collapse
has any1 found a fix?
Its been happening to me on the s4 active
I bought this phone unlocked in NYC, i dont live in America.
its getting worse and worse,
i make a phone call and people dont hear me, or they hear a heavy noise, and i dont hear them aswell
the guy on the store told me i had a 1 week warranty with the store and a year with Samsung.
im about to do a factory reset and hope it gets fixed.
resetting the phone used to work now it doesnt.
HELP
S4 call problem's fix
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
nanasmart said:
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
Click to expand...
Click to collapse
I am experiencing the same issue, and i also doubted viber, however some friends has viber installed and arent having any problem.
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
Ok i had the same issue here too. To test if it was my in call receiver i recorded my voice using the phone's voice recorder - and sure enough I could here the loud crackling noise that people on the other end claim they hear. Really strange because the call is fine if I use my (wired) headset or put the call on speakerphone.
I followed the advice on here and changed the network mode to WCDMA and all is well so far. crackling noise is gone and even the voice recorder is working fine now. I'm on Three Mobile UK (like OP). I think theres something up with the way the phones modem interacts with their signal/equipment. Hopefull thats the last I see of that issue. Fingers crossed,
I9505 Sounds fix
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Ok here is what worked for me to get all sounds back working on your gs4 first thing is to get hold of a stock unlocked Rom i9505XXUEMJ7 flash this in Odin 3.0.7 by putting the phone into download mode Switch phone off, HOLD DOWN HOME, POWER, VOLUME,DOWN, BUTTONS all at the same time till you see green Android open Odin up plug in cable click on PDA search for the i9505XXUAEMJ7.MD5 you downloaded it might take a few mins for Odin to find it once it has just click on START and let it do its thing DONT DISCONNECT while going through this process when its finished then like you did in Odin flash the (open recovery TWRP.tar) the same way only take like 10 sec it will reboot itself. Now after it starts up if you have a backup in ex-sdcard restore to that custom rom flash it let it boot up now your going to see in the bottom left hand corner safe mode, now try your volume keys on side of phone if you hear sounds then your good to go, now all you have to do then is reboot phone and when it comes back on everything should all be back to normal. Hope this helps
I am also facing same problem. Is it hardware problem? I am on warranty, if hardware problem it may replaced by samsung. Please advise.
I Have The Same Problem!! Cant Hear Calls!!
Was this ever solved I'm experiencing the same issue. I cant hear callers or even the ringing when calling people. The weird part is it works when hooked up to my bluetooth in my car. If I restart my phone it will work for a little while then the issue comes back. I restored to factory settings and flashed AT&T's stock firmware still no luck. Someone please help!!!
any luck?
I was in a vibercall with my friend and heard some weird sounds like the ones when u tried to connect to internet in the olden days. Since than I am unable to hear a word and the other party as well can't hear nothing on a cellular call(viber and Skype etc working fine means no hardware issue, antenna is fine as the call connects perfectly and sms sent and received promptly). I reset my phone after backing up with samsung kies which was a headache in itself. After the reset problem persists but when I changed my sim card problem was solved but that didn't last long after a few minutes the glitch was still there. So its been more than 4 days now I am using S4 Active kindly let me know if you guys found any solution or else I will just hit to the repair center.
And if any custom rom than please note its s4 active i9525.
Thanks
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
Alright, I am currently on an sgh-i337 Galaxy S4. I'm updated to MK2 and have been trying to fix the problem I've been having for a week or two now and figured I could get some help from some real geniuses.
My problem is that when making a call or receiving a call, there is no audio transacted between my caller and I (they can't hear me and I can't hear them). After digging around on the Internet a little, I found several tips: factory restore, update from mf3 to mk2, wipe the cache and data on the phone application, use applications such as soundabout, clean out the mic with a needle, trying different ROMS. I have tried ALL these options and have yet to figure out a solution.
Some info- I know my microphone is working fine because I will record myself and play it back with crystal quality, Text to speech works flawlessly, and S-Voice works as well. My speakers work fine too. I can play music and the internal (ear) speaker works as well. I have data on the phone and can send and receive text messages perfectly. HERE IS THE KICKER: When connected to my bluetooth headset, the call works perfectly! This leads me to believe it is a software issue but I am puzzled as to why a factory reset (even a fresh mk2 Odin flash) won't work. I have tried downloading different dialer applications and dialing a call from android terminal emulator. Still, no dice.
Thanks for any and all help!
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
The French Tickl3r said:
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
So you think I should download the new kit kat modems and give them a flash? This is what I thought as well. I feel like there is just an internal software switch that is causing mute and hold to be constantly activated unless a bluetooth device is connected. I'll certainly do your suggestion and get back with you. Thank you
Olivecaus said:
So you think I should download the new kit kat modems and give them a flash? This is what I thought as well. I feel like there is just an internal software switch that is causing mute and hold to be constantly activated unless a bluetooth device is connected. I'll certainly do your suggestion and get back with you. Thank you
Click to expand...
Click to collapse
hey there,
give it a shot, but whatever you do, have a backup before you start!
The French Tickl3r said:
hi there,
sounds like a modem issue.. although the fact that it works with bluetooth makes me think otherwise. did you donan official update or is it a custom Rom? at one point I update to 442 (NC1) but still had the 422 basedband (MG1). I was getting signal drops all the time so I went back the 422, flashed the modem only using odin, then updated to 442 again and no more signal drops!
good luck!
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
I apologize it took me so long to get back with you, I had to flash full NB1, and zip the modems up, then downgrade, then flash. I couldn't find any individual tar files for NB1 4.4.2.
Thanks for the suggestion French but I'm afraid that's another idea we can add the list of busts. I first flashed the NB1 modems and then tried making a call. Everything was going normal but the call audio from either person has yet to budge. After that frustration I decided to wipe everything, update to NB1, reset the flash counter, and take it to best buy and the AT&T store for some more ideas. The guy at Best Buy was a total dweeb and said they didn't offer a service for flashing phone devices. How lame. I went to the AT&T store and the guy of course, didn't try to help me resolve the problem but just get a new phone.
So, I'm scraping bottom for ideas fellas. I'm open to any and all suggestions. Thank you all
hi there,
glad to hear you resolved your problem. sounds like it might have been a hw issue after all.
Olivecaus said:
I apologize it took me so long to get back with you, I had to flash full NB1, and zip the modems up, then downgrade, then flash. I couldn't find any individual tar files for NB1 4.4.2.
Thanks for the suggestion French but I'm afraid that's another idea we can add the list of busts. I first flashed the NB1 modems and then tried making a call. Everything was going normal but the call audio from either person has yet to budge. After that frustration I decided to wipe everything, update to NB1, reset the flash counter, and take it to best buy and the AT&T store for some more ideas. The guy at Best Buy was a total dweeb and said they didn't offer a service for flashing phone devices. How lame. I went to the AT&T store and the guy of course, didn't try to help me resolve the problem but just get a new phone.
So, I'm scraping bottom for ideas fellas. I'm open to any and all suggestions. Thank you all
Click to expand...
Click to collapse
The French Tickl3r said:
hi there,
glad to hear you resolved your problem. sounds like it might have been a hw issue after all.
Click to expand...
Click to collapse
I didn't resolve the problem and I'm still open to any and all suggestions. Getting a new phone is rarely the answer and in a case like this where the hardware works perfect on a Skype call, etc.. I really appreciate your help and if you got any more ideas, throw them at me!
I have a new Samsung Galaxy S7 Edge which is using android lollipop 6.0.1 and suffer from the following problems.
Video problem:
I could not watch any video in my device.
got this error “Sorry, cannot play this video."
Gallery video even if it has been recorded by the camera earlier.
Audio problem:
I’m not able to play any music, got this error “couldn't play the track you requested."
When i go to the settings to change the ringtone I am not hearing any sound for all them.
I did not put the phone in silent mode but no sound for any received calls, notifications or SMS.
I tried everything i know to solve this issue, I done all of the following but it does not works:
Clear the cache memory.
Uninstall all the application from the device.
Factory reset.
The phone is not rooted and the lattest update have been installed. Using official Turkey firmware
The only thing work with me is to restart the device but it will not solve the problem permanently, it will happen again after few hours.
Samsung service said that bring it to us so that we would install firmware.
Does it work? If so I can do this by myself.
I would appreciate if any one helps me in this regard.
Sadly, you're not the only one facing this issue, see thread below. I'm afraid there doesn't seem to be a solution to this as it seems to be hardware fault. I had my S7 Edge replaced by O2(UK).
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881
As I mentioned in my first thread samsung service said to bring it to them so that they would install firmware. If it works I can do it myself. Now downloading it from sammobile. But you say it is a hardware fault. Really? Terrible. What should we do then?
thanks for link. there are many users who faces with same problem. But does it software problem or hardware?
Esspee_London said:
Sadly, you're not the only one facing this issue, see thread below. I'm afraid there doesn't seem to be a solution to this as it seems to be hardware fault. I had my S7 Edge replaced by O2(UK).
http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-gold-sound-t3346881
Click to expand...
Click to collapse
how was the replacement process?
Did they offer you you first for instance?
Did the phone stay there, if yes how long? etc.
For me, it's my carrier O2 who replaced my device, not Samsung. Process was simple, courier collects the old phone, and delivers new one at the same time.
Sent from my SM-G935F using Tapatalk
Esspee_London said:
For me, it's my carrier O2 who replaced my device, not Samsung. Process was simple, courier collects the old phone, and delivers new one at the same time.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
hımm, nice. thanks. I'll see whether my carrier too works or not But hope it will be ok after I install firmware through odin. If not I'll give it to service for replacement.
my phone ofter installing the lattest official Turkey firmware did the same thing. turned off all sounds. Nothing solves this prob only restarting it. What if I install onother country's official firmware? Do this help? or any other solution?
Samsung service says coz you bought your phone turkcell operator you have install its firmware? Is that true?
If this doesn't solve the problem, he says, we may change required parts inside phone. I said how come you do this its a new phone? He said after one month from buying it isnt get changed only reparing.
what should I try to solve this problem?