Database Users

Blackstone Build Quality - Creaking sounds when pressed near USB port

Does your Blackstone make creaking/squeaking noises when you press the glossy black plastic area around the USB port?
Mine creaks like an old bed even with light pressure. This is annoying because when the phone is on a table and I want to press the power button, I'll press on the bottom area of the phone to anchor the device.
So far I've compared with my buddy's set, and his Blackstone needs much more pressure before it creaks.
For a flagship device that costs so much, I really didn't expect to see this!

Yeah, mine creaks as well. It's annoying but you get used to it.
Not only at the USB port, though, at the back below the camera as well.

Don't know about everyone else's experience...but mine creaks only after it gets a little warm, ie while charging, heavy use, etc. It doesn't creak at all when it's cool. When it's warm, it creaks mostly in the virtual button area and isn't that bad, although it did scare me the first time it happened ha

My case is deformed, so it makes a clicking noise, and I can press it in, below the Volume controls. Annoying as hell!
After trying it, yeah mine actually does creak when I press it near the USB port... But I have to press pretty hard. Not noticable. But the loose, discount feel I get from press the side below the Volume buttons is unbearable!!! :'(

My HD make also clicking noise below the volume buttons. Except of this anything else is ok. No cracking on usb port, no dead pixel.

BlackMonkey said:
My HD make also clicking noise below the volume buttons. Except of this anything else is ok. No cracking on usb port, no dead pixel.
Click to expand...
Click to collapse
Still annoying though, ain't it? It's an expensive phone, I'd expect it to be top class... Really a big letdown for me. Reminds me of my Nokia N81 8GB... Squeaky as friggin' hell! Plastic all the way through!

I'll consider myself lucky then.... my HD is built like a tank. Noticed no creaks at all or pressure points. Way more solid compared to my old Touch.

imusion said:
I'll consider myself lucky then.... my HD is built like a tank. Noticed no creaks at all or pressure points. Way more solid compared to my old Touch.
Click to expand...
Click to collapse
You'll get there. Mine was ok for the first month. Started creaking beside volume buttons and it was barely noticeable at first, now it's really bad.
It also starts creaking near the power button and in other places.

BlackMonkey said:
My HD make also clicking noise below the volume buttons. Except of this anything else is ok. No cracking on usb port, no dead pixel.
Click to expand...
Click to collapse
Same here, creaking below volume buttons...near usb port...And 2 dead pixels! what luck

This problem is definitely a manufacturing defect.
I expect that HTC decided on a plastic back (which is also available on a lot of other mobile phones, but they just under specified the thickness of the material, maybe to save weight and make the phone slimmer, who knows.
However, it is annoying when it occurs, and HTC should provide a replacement cover free of charge.
The problem does seem to become more apparent with usage and heat.
Some users have reportedly strategically placing a piece of paper inside the back cover to alleviate the issue.

Lol-x said:
...HTC should provide a replacement cover free of charge...
Click to expand...
Click to collapse
I agree, and I'd really be delighted if they did... Like jumping up and down-delighted.
EDIT:
I've sent an e-mail to HTC about this problem, as I can see many people are having the same problems. I told them of the annoying squeaks and creaks, and if they were going to fix it in the near future, free of charge.

yeah, here in china me and my HD users all have this noise.

mine creaks only after it gets a little warm, ie while charging, heavy use, etc. It doesn't creak at all when it's cool.

Mine creaks around the usb port even if I touch it there very gently. And it's becoming more and more noisy with time! plus it started creaking when I touch the touch screen firmly. I am starting to be afraid it will fall apart someday because of this. I have never droped it, sat on it, and I never put it in my trousers pocket, whenever i put it out of my hand i put it in this sock that came with the phone. So why is this creaking getting louder?!?!? HTC should do something to fix this problem!!!

yes mine too. beside the volume buttons and on the other side.
2 stripes of paper are the solution. I got normal office paper, cut stripes and bend it on double size, noch creaking any more...
but it's a pain in the ass to put the stripes into the phone...

chong81 said:
Does your Blackstone make creaking/squeaking noises when you press the glossy black plastic area around the USB port?
Mine creaks like an old bed even with light pressure. This is annoying because when the phone is on a table and I want to press the power button, I'll press on the bottom area of the phone to anchor the device.
So far I've compared with my buddy's set, and his Blackstone needs much more pressure before it creaks.
For a flagship device that costs so much, I really didn't expect to see this!
Click to expand...
Click to collapse
Shield your HD with ZAGG INVISIBLE SHIELD, it may reduce the creaking!

not looking forward to it
I didn't know the Blackstone had this problem. Although mine sort of has a few little spots that have very minor creaking, I have only had it for a week and I could see where it might get worse. But I have a worse problem. My vibrate doesn't work! And its a manufacturer's defect. I never dropped it or anything like that, I am very disappointed about that. I will have to get a replacement I suppose, but I do look forward to my new creaking phone, lol
blacksage

Mine didn't creak in the beginning but after many back cover removals it creaks like crazy. I just bought a new type of cover that is tough soft plastic and less elastic than silicon. It fits perfectly and really tight. That has stopped mine from creaking...at least for the time being.

defcon2000 said:
yes mine too. beside the volume buttons and on the other side.
2 stripes of paper are the solution. I got normal office paper, cut stripes and bend it on double size, noch creaking any more...
but it's a pain in the ass to put the stripes into the phone...
Click to expand...
Click to collapse
can you upload a picture of the "solution"?
thank you!

noris08 said:
can you upload a picture of the "solution"?
thank you!
Click to expand...
Click to collapse
This is my solution.
The creaking sounds is gone from the back cover part but is still present when I press on the stylus (the shiny part of the bottom) and around the charging plug.
My Touch Pro had the same problem with plastic parts that could be pressed in.
Too bad that devices in the price range have this problem.
Pretty much all HTC devices have had some kind of build problem sine the beginning of when they started releasing phones. Dust problems on the screen (behind the front cover) were quite common back in the days.

Annoying Rattle = Volume Rocker (My Solution)

So I use the T-Mo black gel case and love it. I get annoyed when I take the phone out because the volume rocker is loose and rattles.
I finally gave up and went ghetto. I took about a 1/2" of tape and rolled it up twice and left just a little of the sticky side showing.... popped it down and snapped the case back on.
Phone is snug, you cant see the tape (covered by case entirely), it is not going to move out of place... the volume rocker works, and best yet, there is no rattle.
I admit this is ghetto and should not be needed on a nice phone like this.... that said, it works, and works well. Anyone have any other suggestions (other than returning the phone)?
I'll try and snap a pic later... difficult now, as my phone IS my camera most days.

So that's where the rattle is coming FROM! I have three phones from the Amazon fire sale and one of them was rattling. I has to shake it in a weird angle and the sound never came back. But I'm definitely subbing for this when the sound comes.back. thanks

I don't hear any rattling either

Didn't notice this rattle previously, now i can't stop noticing
Sent from my SGH-T959 using XDA App

Sorry, not implying all phones have this... But it seems to be a common problem.

I have creaking/play on the opposite side. Pressing on the chrome trim on the right side of the phone in certain places gives me some creaking.

thegreatcity said:
I have creaking/play on the opposite side. Pressing on the chrome trim on the right side of the phone in certain places gives me some creaking.
Click to expand...
Click to collapse
i have that too...its the the battery cover.

^ you sure? I was afraid it was the chrome.... I've not played around with it too much, denial I suppose.

s15274n said:
^ you sure? I was afraid it was the chrome.... I've not played around with it too much, denial I suppose.
Click to expand...
Click to collapse
I noticed it the second I pulled it out of the box. It is definitely the volume button hitting the back cover. i.e. the volume button isnt connected firmly.
To fix it I just got a silicon case with a tight grip to cover my phone. I know not all people want a case, but after having broke my N1 the week I pulled it out of its case I guess you can say I learned my leason.

s15274n said:
^ you sure? I was afraid it was the chrome.... I've not played around with it too much, denial I suppose.
Click to expand...
Click to collapse
Yeah, Ive had the creak there since I bought it. Its been a pretty hot summer here, could that have possibly warped the chrome or something?
Got the Tmobile gel case on it right now, sort of remedies it.

I used a strip of electrical tape right next to the rocker it worked great.

Tiny bubble under screen

Good Day
My gf's white I9500 has a tiny bubble (or what seems like one) under the screen of her phone.
It is not showing on the pictures I take so I will try my best to explain it to you.
The phone was purchased on Saturday 14th September and she noticed it on Tuesday evening. There is NO screen protector on the phone.
So it's located towards the top and slightly left hand side of the phone screen.
It's quite small probably 1-2mm
When I press it, it seems to disappear but reappears shortly. When I blow on to the screen to create steam as if I am going to clean it, everywhere around the bubble streams up except the actual bubble. When I run my nail across the screen I feel maybe a slight bump.
In my opinion I feel the last coat on the glass was a thin film which was not put on properly due to dust or an air pocket.
Has anybody seen this or have an idea of what it is and what has caused it?
Samsung should clearly cover it because it seems like a defect
Sent from my GT-I9500 using Tapatalk 4

milan188 said:
Good Day
My gf's white I9500 has a tiny bubble (or what seems like one) under the screen of her phone.
It is not showing on the pictures I take so I will try my best to explain it to you.
The phone was purchased on Saturday 14th September and she noticed it on Tuesday evening. There is NO screen protector on the phone.
So it's located towards the top and slightly left hand side of the phone screen.
It's quite small probably 1-2mm
When I press it, it seems to disappear but reappears shortly. When I blow on to the screen to create steam as if I am going to clean it, everywhere around the bubble streams up except the actual bubble. When I run my nail across the screen I feel maybe a slight bump.
In my opinion I feel the last coat on the glass was a thin film which was not put on properly due to dust or an air pocket.
Has anybody seen this or have an idea of what it is and what has caused it?
Samsung should clearly cover it because it seems like a defect
Sent from my GT-I9500 using Tapatalk 4
Click to expand...
Click to collapse
Sent from my GT-I9500 using Tapatalk 4

Take it back from where she bought it and ask for replacement. They will check it and if is a manufacturing defect (which 100% is), she will get a new one.

Ask for replacement if that tiny bubble really bothers her.
Sent from my GT-I9500

Thanks for the replies it's going to Samsung to get checked
Sent from my GT-I9500 using Tapatalk 4

Yes samsung should replace it but so should place it was purchased from. Next time remember to post under the questions and answers section.
Sent from my GT-I9505G using Tapatalk 2

hey milan188, did you got your gf's phone replaced under warranty?
I noticed the same issue about one week after I bought my phone.
But on my device, the bubbles appear and disappear without a trace. I couldn't establish a pattern or a reason. See the attached picture.

those seem on surface of the screen so maybe the screen protector causes them ... especially if they aren't permanently there ...

AvelonTs said:
those seem on surface of the screen so maybe the screen protector causes them ... especially if they aren't permanently there ...
Click to expand...
Click to collapse
I forgot to say I removed the screen protector and the bubbles are still there, unchanged. It's something wrong with the samsung amoled + gorilla glass combo.

Today is expanded, see the picture
LE: later it went away, slowly. This time it responded to pressing on the glass of the screen, the more I pressed, the more it dissipated away slowly.
It's like the glass hasn't been applied properly from the factory. But why is it appearing randomly? Why do the air bubbles come back?

iovaniorgovan said:
Today is expanded, see the picture
LE: later it went away, slowly. This time it responded to pressing on the glass of the screen, the more I pressed, the more it dissipated away slowly.
It's like the glass hasn't been applied properly from the factory. But why is it appearing randomly? Why do the air bubbles come back?
Click to expand...
Click to collapse
Get Samsung to repair it. They come and go most likely cause of pressure? Most of the time I guess this bubbles appear is cause the loca is being spread away but when pressure is pressed against it the bubbles go away? I'm not sure but just warranty service it and get it over with.
"All men are created equal, some work harder in pre-season."
- Emmitt Smith

Screen issues. Lifting?

I do not have photos at the moment(no better camera atm) BUT on the sides the screen seems to be coming up. Bought the week it came out and haven't dropped it or replaced parts. Its not easily seen but I can press the sides down and the screen settles. Also its easily felt with the finger nail, it is not flush with the silver frame. It is like that on both sides. Anyone else have this issue?
Sent from my SGH-I337 using XDA Premium 4 mobile app

toxicpaulution said:
I do not have photos at the moment(no better camera atm) BUT on the sides the screen seems to be coming up. Bought the week it came out and haven't dropped it or replaced parts. Its not easily seen but I can press the sides down and the screen settles. Also its easily felt with the finger nail, it is not flush with the silver frame. It is like that on both sides. Anyone else have this issue?
Sent from my SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If it's causing you issues, then go back to AT&T and explain to them what the problem is, they might be able to swap it out, send it to AT&T or send it to Samsung for repairs.
Oh yeah. No problems with my device.

emckai said:
If it's causing you issues, then go back to AT&T and explain to them what the problem is, they might be able to swap it out, send it to AT&T or send it to Samsung for repairs.
Oh yeah. No problems with my device.
Click to expand...
Click to collapse
Well I do not use the insurance anymore, took it off about a month ago. Plus if I take it back they would swap it out for an mf3 so no thankyou xD I am just wondering if anyone else had that issue, aybe it could be that the phone has been getting super hot and caused the glue to mess up? I have sen my phone hit 50 degrees cel and up. I tax my phone a lot because I am on it all the time, I prefer it more than the PC.

See

It can be possible that the heat is causing the issue but the adhesive that is applied onto modern phones are very strong. Especially the adhesive bonding the glass and AMOLED. I doubt the heat from the phone will cause any kind of issues towards the adhesive on the AMOLED+glass. You'll need to get the screen to around 70C (constant) for the adhesive to become soft.
Regarding the insurance, if you bought it the week it came out you should still have warranty with Samsung. (1 year manufacturer)

Home button sticking/clicking *FIX*

Normally I don't experience issues with my phones that I've seen online. Especially the whole "gapgate" Note 4 problem! But today I noticed my home button making a loud click noise when pressed. It was also a bit hard to push down. So I took a regular paper towel and put some alcohol on it. Just enough to make it damp. I then wiped the home button and around it. Then I used a can of air and blew over and around it. No more click and it's smooth as ever! Just thought I post this in case anyone else came across this issue. *Try at your own risk*

I did the same on the 2nd day of release having my note 4.. Had some juice on my hand from my son and wiped over the fingerprint and it got some between the button.. Alcohol seems to be the best for this as it dissipates leaving no liquid behind..
Sent using my T-Mobile Note 4

My Note 4 recently started doing this. Thanks for the info. I will try it tonight.

Strange, my home button never did this, though I've noticed some home buttons appearing recessed and some elevated above the display of the phone.

My home button won't sink in though it still register touches and fingerprint scanner works fine.
Unfortunately wiping the home button didn't correct it. I'm having it replaced under warranty.

Mine did the same for the first 2 months. Then it went away
ROLL THAT SHT, LIGHT THAT SHT. SMOKKKKE THAT SHT

Home button not suppose to click?
Sent from my SM-N910T using Tapatalk

Limeybastard said:
Home button not suppose to click?
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
It's not supposed to make a very audible click. Mine started doing it months after it purchased and it stopped a week shortly after. Very weird.

Mines makes a noise lol why wouldn't it
Sent from my: SM-N910T / SQC100-4 with Tapatalk : PIN 2BFBBCE3 : T-Mobile 4G LTE
Facebook.com/UnFazedRebel

Uh...
shook187 said:
My home button won't sink in though it still register touches and fingerprint scanner works fine.
Unfortunately wiping the home button didn't correct it. I'm having it replaced under warranty.
Click to expand...
Click to collapse
So did they replace it?

Allow me~
So if you guys have seen me around, I am one of the guys who was on the forum about Note 4 bezels and replacing them. I replaced my Note 4 (black) with a gold bezel and power/volume buttons. Which definitely was easy as heck to do. Anyways, the point I'm going to mention is this:
The power button is supposed to be clicky, but not like those found on iPhone or Samsung S6/S6E. As they said prior, you can place alcohol into that area and it will help that problem with a sticky button. What I presume is some of the adhesive that keeps the screen down on the main board (NOT REFERRING TO THE LCD ADHESIVE TO THE GLASS) gets in the way and makes it sticky. The adhesive is some weird mix between some silicone or whatever. It feels almost like tar, in terms when heated its stretchy but pretty stiff when back to normal temps.
As for the dropping of the home button, that is caused by the mUSB port not being pushed up enough by the bezel. Basically, the mUSB port is not applied enough upward pressure by the bezel to keep it sitting flush. What is interesting is that this can also constitute to something where the home button is mushy and doesn't click. Not in the sense of "sticky" but as the point of just no tactile feedback, such as a click feeling or sound.
As for the "gapgate" issue, I just placed some silicone in between the cracks, between the glass and the aluminum bezel, and pushed it in. Then grabbing a cloth and removing the excess while smoothing the stuff in the cracks by going in a single direction. Let the stuff dry and its golden. Remember to tape off the earpiece, mic holes, and other stuff.
If anyone needs some pics on what I said above, let me know and I'll try getting those in.

philliman said:
Normally I don't experience issues with my phones that I've seen online. Especially the whole "gapgate" Note 4 problem! But today I noticed my home button making a loud click noise when pressed. It was also a bit hard to push down. So I took a regular paper towel and put some alcohol on it. Just enough to make it damp. I then wiped the home button and around it. Then I used a can of air and blew over and around it. No more click and it's smooth as ever! Just thought I post this in case anyone else came across this issue. *Try at your own risk*
Click to expand...
Click to collapse
anybody trying this alcohol treatment to the home button, I strongly suggest you turn off the phone and take off the battery while doing so. before turning it back on, also make sure it's totally dried off. you can use a hair drier to make sure....

does this happen after a while?

Thanks for this! Mine has always been that way. Painfully loud click. Like I broke something. Used an alcohol wipe (phone off) and I get a nice soft press now. Click is like my wife's Note 3 now. Much, much better.

I found the best solution... an app called " Swype Home". With a little swap from the home button to the screen acts like thehome button and goes
even more faster than clicking.. and it fixes the obsolescence of the button... works like a charm.

Averant said:
So if you guys have seen me around, I am one of the guys who was on the forum about Note 4 bezels and replacing them. I replaced my Note 4 (black) with a gold bezel and power/volume buttons. Which definitely was easy as heck to do. Anyways, the point I'm going to mention is this:
The power button is supposed to be clicky, but not like those found on iPhone or Samsung S6/S6E. As they said prior, you can place alcohol into that area and it will help that problem with a sticky button. What I presume is some of the adhesive that keeps the screen down on the main board (NOT REFERRING TO THE LCD ADHESIVE TO THE GLASS) gets in the way and makes it sticky. The adhesive is some weird mix between some silicone or whatever. It feels almost like tar, in terms when heated its stretchy but pretty stiff when back to normal temps.
As for the dropping of the home button, that is caused by the mUSB port not being pushed up enough by the bezel. Basically, the mUSB port is not applied enough upward pressure by the bezel to keep it sitting flush. What is interesting is that this can also constitute to something where the home button is mushy and doesn't click. Not in the sense of "sticky" but as the point of just no tactile feedback, such as a click feeling or sound.
As for the "gapgate" issue, I just placed some silicone in between the cracks, between the glass and the aluminum bezel, and pushed it in. Then grabbing a cloth and removing the excess while smoothing the stuff in the cracks by going in a single direction. Let the stuff dry and its golden. Remember to tape off the earpiece, mic holes, and other stuff.
If anyone needs some pics on what I said above, let me know and I'll try getting those in.
Click to expand...
Click to collapse
I'm trying to understand how the microusb port is blocking the button, is there any way you can explain it, and is it an easy fix? I just got a used note 4 and the home button doesn't click in.