[Q] Elf 100: unexpected crash - Touch GSM General

Hi,
My device often has an unexpected crash.
Sometimes the charge has sudden collapses and the battery is hot.
I replaced the battery with a product compatible because the original is not available but the problem has remained.
Now use my device in airplane mode (sim not inserted) and if necessary use the wifi.
Device information:
OS: Windows Mobile 6 Pro
ROM version: 1.11.408.1B ITA
What could be the problem?
Thanks in advance,

Hi
Elf has very small memory, a few programs running together and you get a crash. I personally would flash a custom 6.1 Onyx Rom http://forum.xda-developers.com/showthread.php?t=426540 to rule out software related issues. If you need an italian version seach in the Development forum http://forum.xda-developers.com/forumdisplay.php?f=374.

elf-uspl.exe (3.10), step 2/3 output:
"Phone screen should now be blank and the activesync icon gray. If not, the loading procedure has failed and you'll have to repeat again."
Where is the problem?

i have reboot device and completed the process but i receive an error 270 from "PDA Phone ROM Update Utility 3.27.4.3" applcation: "The image file is corrupted. Please check your Update Utility"

Error 270 means you are still cid locked, so you can't flash any custom rom.

Today I install Onyx 4.1 in my device but the problem has remained.
In particular, I highlight the following critical issues and problems:
- charge the device (usb and electricity network)
- turn on device
- sudden crash
Now, i think this is an hardware problem. Are you agree with me or you have other software solutions?
Thanks!

Yes, you should see if your battery fits well and contacts are tight, look also in usb if something's not ok, change cables before you go to service.

I have checked the battery and its contacts and it all seems ok.
I have changed the usb cable but the problem has remained. Now?

I now remember the same problem with my brother's elf: we eventually brought it to service which diagnosed a damage to the motherboard. He decided not to repair due to the high cost so the question remains open...

Ok. Now, I would consider changing the motherboard. Where can I find online, the board?

Related

critical problem in jamin for help please

My friend's jamin when he tried upgrading with smart1 wm6
after the flashing process finished it gives the 3 colors of boot loader
the screen flickers continously with the 3 colors
no way to hard reset the device
and activesync doesn't feel it
I searched all the forum for a problem like this but I didn't find any
any suggestion please, or any help?
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
NetrunnerAT said:
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
Click to expand...
Click to collapse
Please how can i flash with the activesync doesn't notice my device and where's NVID Rom
Ok. I'll search for it but please help how can I flash it to the device which doesn't recognized or felt by PC
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
divxmaniak said:
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
Click to expand...
Click to collapse
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
must use NVID rom. maybe qtek nvid one from here? http://wiki.xda-developers.com/index.php?pagename=Prophet_ROMs
hasanemara said:
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
Click to expand...
Click to collapse
If the problem still there, Try to release the battery for 1-3 hours and put it again to the device, go to the boot loader and pray. Hopefully it could work. Actually, this way worked on my Himalaya and Prophet.
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
ekto said:
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
Click to expand...
Click to collapse
I shall try and tell you the result
error 260 this is the result
i have a slight variation problem like this...
1. i was upgrading my O2 Neo to the latest WM05 & the phone went to bootloader mode & the upgrade started searching for the phone as normal..then some error & it stopped upgrading while the phone was in bootloader mode..
2. at that time,i got an urgent call & had to leave the phone in bootloader mode...
3. when i came back..the phone was dead & now it wont startup at all.. not even in the bootloader mode.
4. Maybe the batteries dead...so i charged it (Over night)..nothing happened in the morning..
5. kept the battery removed for about 5-6hours & still nothing happens..it simply does not startup.
6.I've tried holding the camera button & resetting, but it wont go into bootloader mode.
7. i;ve tried holding the connections button + camera button _ reset but it wont hard reset...
can anyone help me here...
what can i do???
hasanemara said:
error 260 this is the result
Click to expand...
Click to collapse
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
ekto said:
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
Click to expand...
Click to collapse
No I didn't change any and I can connect my o2 xda mini to the same cable
I want to ask few technical question
HOW CAN A SOFTWARE DAMAGE THE DEVICE?
CAN A SOFTWARE FOR EXAMPLE BURNS A PROCESSOR OR SOMETHING LIKE THIS?
If So there will be a big problem with those types of devices
a virus for example can destroy my device's board or processor!!
Yesterday My friend went to an I-mate customer service who tel him that
the board had been destroyed by the bad software !!!!!!!!!
Please Give me technical advice about this problem
and is there a web site for him to buy this board (i-mate jamin)?
I've tried everything... even tried it on my desktop... but my phone just wont turn on now. i've kept the battery removed for more than 8hrs now... i've even charged it for more than 8hrs non-stop..nothing happens..
maybe i should get hold of a charged battery & try it with that battery...?
Any clue how to get my phone started??
got it working !!! PHEW... i used my HP battery which was charged & put it into it..now i've got my bootloader & i'm installing the new OS as we speak... 15% done.... keeping my fingers crossed
done.. got my HP Ipaq battery , which was charged & my new started up in bootloader more.. PHEW !!!
66% done... keeping my fingers crossed
ok, installed...now, one more problem..my touch screen's not working...???
Any idea what to do?
i installed "Prophet_PDAViet_Step1"

Artemis USPL v.01 upgrade error with 270 code, Please HEPL

Hi Profs,
there are some problems with a Artemis Update SPL (USPL) v.01. I've found this problem is several topic but there was no solution for it.
#1:
http://forum.xda-developers.com/showpost.php?p=1739577&postcount=413
#2:
http://forum.xda-developers.com/show...44#post1745844
#3
http://forum.xda-developers.com/showpost.php?p=1713596&postcount=1
The problem:
use USPL to get rid of the CID....count goes up to 100% screen shows black with green text, then pops to white. I need to do a soft reset to get it running again.
Then i use ROM Update Utility to update my p3300....and it still keeps hanging on 3%....damn. i get mad...!! Have read almost all here online...no virusscanner, no firewall....I use win XP.
i even tried without memory card and phone card....and nothing seems to work.......
ipl 1.14.0001
spl 1.14.0000
gsm 02.07.90
os 1.14.0.0
Who has any clue...?
With other words:
I've just got back my P3300 from repair, they changed the main board. With the previous main board I was able to upgrade the device and I was using the B&B versions.
But with this new board I'm not able to upgade the SPL. When I try to upgade the device after and start the start_uspl .exe the 10...20... ....100 my device become an interresting "blue screen" status and only the reset help to get out from this status. If I start the RomUpdateUtility.exe after the upgrade I got the error message #270
IPL: 3.13.0001
SPL: 3.13.000
GSM: 02.94.90
ROM version: 3.13.405.1.WWE
ROM date: 8/28/07
ExtROM version: 3.12.405.102
This is not the solution for the problem. I've tried it:
Plug in USB cable. Hold voice recorder button and press reset button. Bootloader will appear (Three color stripes). Then you may flash up ROM. (This works only for RUU installation types, not for PDAmobiz modified installator) Original english HTC P3300 ROM you may download form here: http://wiki.xda-developers.com/index...temis_Upgrades ....
Please help us to solve this problem....
Probably the same problem
This should be the same:
Hello POF,
I was directed to this link by Rudegar because I want to change the french ROM to English ROM.
The relevant data of my PDA is:
The version of the ROM: 1.14.406.1 FRE
Date of ROM: 9/27/06
Radio version: 02.67.90
Protocol version: 4.1.13.28
ROM extension version: 1.14.406.101
I tried exactly the way you described in the USPL_manual and everything went well till I got to a stage where I was asked to click the update button which I did. After then there was a window which showed "updating from current version to version 9.99". I was confused at this point but clicked "continue" and after this stage I got an error message and there was no longer a connection bw my PDA and my computer.
Thanks,
Jonat
Reply With Quote
http://forum.xda-developers.com/showpost.php?p=1784337&postcount=430
Also the same
Problem "lost connection PDA-PC"
Hi,
first I would like to thank you for goooood job to many people here !
Back to my problem. I have HTC Artemis (T-Mobile MDA Compact III), OS WM6 T-Mobile Czech version.
I ran start_uspl.exe on my computer. The part in DOS based screen seems to finish everytime OK, but finally the connection with PC is lost. Therefore when the PDA Phone ROM Update Utility starts cheking version the error "lost connection with PC" appears . PDA stay in "black screen" mode and only hard reset start it again as usual.
Does anybody have the same problem? Any idea, how to solve it ?
Thanks
http://forum.xda-developers.com/showpost.php?p=1773030&postcount=426
When the screen goes white, don't restart. Just start flashing to the new ROM. Worked for me
Unfortunately it not a white screen, it a black one, connenction lost with the PC, and only the reset PDA helps to restart the unit again....
lenocs said:
then pops to white. I need to do a soft reset to get it running again.
Click to expand...
Click to collapse
What im saying is when it pops to white, dont soft reset it, just start the upgrade.
Anthony2oo5 said:
When the screen goes white, don't restart. Just start flashing to the new ROM. Worked for me
Click to expand...
Click to collapse
that what i also do When the screen goes white, don't restart. Just start your RUU
lenocs said:
Unfortunately it not a white screen, it a black one, connenction lost with the PC, and only the reset PDA helps to restart the unit again....
Click to expand...
Click to collapse
Same situation as above. Depending on the Artemis, the screen might go white or black. Just don't freak out and keep on flashing the USPL. It WILL work and then reboot. Then you can flash the actual ROM you want.
Hello from an absolut newbie trying his first upgrade,
And I have just experienced the same problem than lenocs.
I have run start_uspl.exe, but when the screen is suposed to become white or dark, it becomes dark and the artemis is in fact totally off and connection is lost.
Anyway I supossed that it was because the scrren got black and I tried to run the update utility, but I´ve got an error (the terminal is disconnected or similar) and nothing happens.
I have had to soft reset the terminal and fortunatelly it seems that I still have my previous ROM and it seems that it works. But, do you know if there could be some "side effect" because the first step of start_uspl script?
Anyway I would like to move to WM6, so, any suggestion would be really appreciated.
Thank's a lot
When you restart, what is the USPL number?
Ooopppssss!
I didn't pay attention.
As I've said, I'm a newbie, so I was just woried because I thought I had "bricked" my new atemis.
How can I know now the USPL number?
Anyway I tried the star_uspl again (I'm a crazy newbie) and it failed. The artemis went off almost inmediately.
Thank you very much for your help
SpiggyTopes said:
When you restart, what is the USPL number?
Click to expand...
Click to collapse
solved ... at least for me
I think the problem is in SPL version 3.13 (or maybe anyone newer than 1.11).
Try different Artemis USPL - for me worked version from this page:
http://wiki.xda-developers.com/index.php?pagename=Artemis_DumpedRoms
It's very confusional, because file sizes and also dates are the same as in unfunctional version, but this one worked.
Hope it'll help you as it helped to me.
Maybe this can help you
I bought a 8gb card the week before, so I needed to update the rom in order to have my new SDHC working. But whn I was trying to update the rom, through UPSL 1.1, I had an error. This was the first time I had an error because I have modified the room many times before. My error was about a CMD.EXE issue, something like Error code line 26 "can´t spawn cmd.exe" so I was not able to change my rom. What I did was to copy CMD.EXE from Windows/System32 and put in the same folder where I had the start_uspl file, and finally works!
Do not ask me why, but this was the only way I could make works the update process.
Just try.
Rocheau said:
I bought a 8gb card the week before, so I needed to update the rom in order to have my new SDHC working. But whn I was trying to update the rom, through UPSL 1.1, I had an error. This was the first time I had an error because I have modified the room many times before. My error was about a CMD.EXE issue, something like Error code line 26 "can´t spawn cmd.exe" so I was not able to change my rom. What I did was to copy CMD.EXE from Windows/System32 and put in the same folder where I had the start_uspl file, and finally works!
Do not ask me why, but this was the only way I could make works the update process.
Just try.
Click to expand...
Click to collapse
do u have ur card in the phone while updating
you are suppose to remove the card
Problem solved (for me)
Hi,
i had the same problem error 270, 3% and lost connection with Activesync.
IPL: 3.13.0001
SPL: 3.13.000
GSM: 02.94.90
ROM version: 3.13.405.1.WWE
ROM date: 8/28/07
any way to upgrade was wrong ->> error 270
My good way was:
1. Downgrade to WM5 - original shipped ROM 1.12.405.1(link found on Wiki pages)
2. Under WM5 run USPL to unlock CID (now without any errors)
3. Final STEP - Upgrade to new ROM Artemis Touch 3.01 (without any errors by upgrade)
))
Now my Artemis seems to be OK.
I ran USPL with storage card inside the device...
no problem
switch SD card back to 2GB or smaller before USPL
Hi,
for me USPL did not work with my SDHC 8GB card but then I switched back to my previous 2GB SD card and then it works.
Perhaps the SDHC driver blocks USPL in some way.
Cheers,
Markus
i have been trying for 3 months
once i have upgraded my artemis to wm 6.0 everything seemed to be OK for two days... then the screen started to go black when i restart... şi downgraded to 5.0 but nothing changed... when i remove battery for a while, my arte works... when i try to do anything with it, the screen slowly goes black as if it is broken... please DO HELP ME! i am going to go mad... i have a new iphone, ihave i kaiser as well... but i miss my artemis very much...
Hello:
I have the same problem and realized hundereds have too. I have been checking in all forums and no asolution to it
The issue that happens to me is that I used USPL for upgrading to WM6 and worked, but now for the Touchflo it does not. Tried with all USB ports, tried with different computers and no good news.
The USPL msdos screen indicates that there is no connection at all in all percentage levels, then it bocomes dark and the 260 error whne installing the rom.
please help us soon !!!
we are in trouble!!
Same Problem : Screen shut down
Anybody can help us on this point ?
The only way to solve it is to remove the batterie during 30 min., then put it back and pray...
Then, for no reason, the screen shut down, a few minutes or days after
I've upgrade from WM5 to WM6 with the original Rom of HTC, it seems a little more stable but it shut down every 2 days when i'm lucky

Pls help ti solve NO GSM problem!

Could anyone can help me to solve No GSM poblem. I think there are many other users have same problem.
After it faild during update rom, My HP6915 represent NO GSM during booting and the phone funcation also doesn't work. But in HP Asset you can see it, just no firmware, no version number. I try to flash english radio rom and french radio rom, but always stop at 1%. This matter appeared after I flashed orange rom(french version). I think it locked by Orange.
Does any one can help us?
did you try the update with no sim and no minsd?
EREZYAD said:
did you try the update with no sim and no minsd?
Click to expand...
Click to collapse
Yes, I update without sim card and minisd. Always stop at 1%
to be on the safe side i will go over general insraction
battery full
recomended xp os & activesync 4.5 (not beta)
minsd & sim out
ac addapter connected (ac power from orig transformer)
hart reset your device before the update
connect device directly to computer's usb plug
run the update
try radio only &/or the all update you can also try on a different pc
if all didn't work read this and see if you can find somthing that works on the 6900
http://www.htcwizardweb.net/node/170
good luck
EREZYAD said:
to be on the safe side i will go over general insraction
battery full
recomended xp os & activesync 4.5 (not beta)
minsd & sim out
ac addapter connected (ac power from orig transformer)
hart reset your device before the update
connect device directly to computer's usb plug
run the update
try radio only &/or the all update you can also try on a different pc
if all didn't work read this and see if you can find somthing that works on the 6900
http://www.htcwizardweb.net/node/170
good luck
Click to expand...
Click to collapse
Thank you for your reply!
I tried but still same, stop at 1% when I flash Radio WAN OS, stop at 2% when I flash Radio FS. I tried to unlock simlock and CID unlock, but it doesn't work on my 6965
called a few places looks like the radio chip is fried. sorry man...not looking good.
try update again with this method
I got almost same problem. I tried to update GSM rom but update fail and my ipaq stuck at hp invent logo. try following steps to see if it works for you
Solution:
this is what I did to get this fixed.
1) Get the battery out of the iPaq, and wait for a few minutes while the "serial" image fades away slowly.
2) In the meantime, prepare your cradle, plugged into the AC charger and plugged via USB to your PC.
3) After a few minutes, with the screen of the iPaq completely gray, put the battery and battery cap back on (with our without SIM card), and put it on the cradle immediately.
4) The iPaq should start coming back to life, as if it were being hard reset. Let is stay on the welcome screen (i.e., do not tap it or anything).
5) Restart the upgrade process, it should proceed from there OK
Thank you to origianl solution provider
I also meet such question.
actualy. I met the same problem "No GSM" after wrong update. I thing I tried everything, but I Didn't try to flash the device via mini-sd card. I don't know the right address for GSM area. Did anyone know?
caoxt said:
I also meet such question.
Click to expand...
Click to collapse
COME ON guys some one can help us , i have too the same problem please help with radio stack !!!!!!!!!
me too,, really nedd help here.. my only phone sable...

Imei & other stuff missing :| What can I do??

Nice thing happened to my hermes200: before christmas I upgraded it to the shap's rom, following the instructions... Everything was great until 2 weeks ago: without doing anything special the phone was not working anymore and the rest of the device was working very slowly. I tried several times a hard-reset but nothing changed. After this I tried to flash the rom with the original htc wm6 but it's impossible: at 12% everything freezes and the wizard says that there's a connection error ..From that moment I tried other several rom from different sites, some are faster and some slower, but every single one has the same problem: the phone doesen't work (It also shows "no GSM" every boot). Other interesting thing is that if it goes in standby, it's impossible to turn it on again and I have to soft-reset it.
But the best and amazing thing I found yesterday is this: if I go on the "device Information" of my device, with ANY rom there's NO RADIO VERSION, NO PROTOCOL VERSION and NO IMEI!!...
I tried to look on the net if someone had the same problem but, up to now, i didn't find any.
Thanks for everything, mediomat.
I too have the same problem with the device information settings. The version tab is displays no version, the Call Duration tab displays incoming and outgoing as unknown, the Identity tab only displays the proper Platform while Model No and IMEI are blank, and Hardware tab displays garbled text. Though, on the Hardware tab, it shows the RAM and Flash size as xxxxxxx MB.
I haven't had any luck either finding a solution to this.
Solution:
1. Check your SPL and flash HardSPL if you don't have it
2. Flash your shipped ROM
3. Repeat step #1
4. Flash back some Hermes cooked ROM
5. Done. Check Device info, if you don't believe me
Best regards,
aDEO
If the radio rom has been corrupted this STILL may not work... Its a brick... Sorry...
Still, no harm in trying....

Windows will not load without using mitty

I have been running Bepe .65 for a few months without fault. A few days ago as a call came in the phone froze. I manually reset and since then have difficulties booting from the 4 colour screen.
If I leave the battery out over night the phone will boot and operate. If I use mtty the phone will boot into windows and operate. If I then manually reset the phone I am back to the 4 colour screen.
When Windows is running and I plug in the USB cable the processor appears to go into overload and stops functioning. The moment I remove the USB cable the phone returns to normal. Active sync using Bluetooth is fine. USB works normally from the 4 colour screen as I have tried a few different roms hoping to fix the boot issue. I have also tried reloading Hard-SPL.
Any suggestions??
Heard about that specific problem some time ago, but I can't say where or provide links.
My suggestion would be to upgrade the ROM to bepe 0.67 or to a newer version from another chef, since the bepe-Project seems to be discontinued.
Personally I use the ROM "Project Glass 0.4" without any problems. I can also recommend the udK ROMs.
thanks for the suggestion. I'm using Ukd now though the fau;t remains.
The fix was to replace the radio Rom.

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