[Q] Slow / not reliable mobile data connection on Android... - HD2 Android Q&A, Help & Troubleshooting and Genera

Hello everybody,
I have used / tested many Android custom ROMs until now and I have allways observed a very unstable and not reliable Internet data connection. I am living in Germany and I have also changed the provider (from E-Plus to Vodafone, both prepaid) due to this issue, but with the Vodafone I have the same slow and unstable connection, meaning: a lot of times, when I activate the mobile data, I don't get connected at all to the internet, so I have to try later, and this is happening even when I have full signal strength; when I (finally) get connected, the internet is very slow - I can say that, because some times (very rare) I get good connection speed; sometimes when I activate the mobile data, the connection isn't established (no icon on the status bar) and I have to switch between 2G and 3G or to switch shortly to airplane mode...
I can't remember to have had those problems with WM6.5 (also custom ROMs), so my question would be if it is really Android which has a problem with the data connections...
Thanks in advance for your opinions.
Conrad

Did you tried another radio rom?

Hello, check your mobile network settings - Access Point Names settings. Try to compare with someone who have good internet data speed or check the settings in windows mobile and set the same. If this won't help try to start "from the scratch". Reflash Radio - Radio Leo 2.15.50.14 very recommendable.

@icke: I have already tried different radios - no improvement
@sn0vvman: I have currently the Leo Radio 2.15.50.14 installed - maybe I will try to flash it again...
@ all: should I understand that you don't have any problems at all with the mobile data connection on HD2 with Android? This would be good news - I would try in this case further and quit thinking on going back to WM...

Yes, definitely mobile data connection on HD2 with Android works fine.

I also have problems with data connection with any NAND rom. I also tried different radios clk and magldr and so many roms. I am on O2 Germany and I also got connection problems every now and then. Sometimes it's working flawlessly. Sometimes it shows good connection but would not load a web site or check emails. Sometimes it's after a good time of usage that the connection gets unstable. Restarting data connection or a reboot always solves the problem. I'm so used to it that I don't even realize it most of the time.

getting this problem as well on TMobile in the US. i constantly lose signal on 3G/H but when I select use only 2G, signal is strong and doesn't drop. also on latest radio as well... maybe will try a previous radio

Try this app
https://play.google.com/store/apps/details?id=com.connectionstabilizerbooster

Related

HSDPA Internet sharing / modem issue

With internet sharing, my Kaiser used connect to the internet (T-Mobile mobile broadband) without problems fro the past year. Now since I got the HD, my internet connection is inconsistent. Sometimes it tries to load pages for ages, then timeouts, and sometimes it works like a charm. I don't think it's because of the signal, because network coverage seems fine (nearly always at 4 bars with HSDPA).
Has anybody been experiencing something similar ? Don't really think it's a problem related to USB because when my internet connection doesn't work when connected via USB, I sometimes switch to bluetooth, and that seems to work for a while, then it fails again.
I also tried it on a PC with XP, and had similar problems. Any ideas ?
Thanks
sbirsen said:
With internet sharing, my Kaiser used connect to the internet (T-Mobile mobile broadband) without problems fro the past year. Now since I got the HD, my internet connection is inconsistent. Sometimes it tries to load pages for ages, then timeouts, and sometimes it works like a charm. I don't think it's because of the signal, because network coverage seems fine (nearly always at 4 bars with HSDPA).
Has anybody been experiencing something similar ? Don't really think it's a problem related to USB because when my internet connection doesn't work when connected via USB, I sometimes switch to bluetooth, and that seems to work for a while, then it fails again.
I also tried it on a PC with XP, and had similar problems. Any ideas ?
Thanks
Click to expand...
Click to collapse
Hey there,
I'm experiencing the exact same problem with my Touch Diamond ...
My internet sharing via usb has been working fine for months now until this this week. Now, since monday, connection times out, loads half a page, etc. i.e. exact same symptoms as yours.
Internet sharing via bluetooth works fine.
Need help PLEASE!!!
Cheers
[email protected] G
It lasted for a few days and since last week it's working brilliantly as it should. Maybe it was just a network issue ? Did you manage to get your connection to work again ?
I also think it's network related ...
It was working fine again for one day, then it just started acting up again.
I now use the bluetooth connection instead of USB. Seems to be much more reliable and for some reason I'm getting better speeds than via USB.
I always thought USB wud be much quicker.
If only our ISP can get their damn act together.
Thanx for the feedback ..
Cheers
Has anyone found a solution to this problem? I'm having the same exact issue with my Raphael.
Hey... my Problem is the Internet, Data Connection to works fine very fast.... but the Internet Sharing with computer doesnt work anymore since Yesterday... but i dont know why... i flash new ROM and Radio Yesterday soo maybe thats why...
I flash Duttys V2.1 and the 1.12.25.16 radio....
Is it at all possible to use internet sharing and activesync or use the phone as a modem while using active sync?
O and O said:
Is it at all possible to use internet sharing and activesync or use the phone as a modem while using active sync?
Click to expand...
Click to collapse
So far i know active Sync Closing if you use it as Modem...
So no Sync and modem at all? That sucks, worked great for ym old Nokia.
I have noticed the following problem:
When I use my HD as a modem it functions properly for about the first 15 minutes, then HSDPA icon disappear and remain fixed only 3G icon and the connection becomes very slow.
Similarly this happens even if I use my HD with built in opera browser; besides in this manner I notice that the memory usage increases: even if I stop the internet connection and I delete cache the memory usage remain high and it is necessary to perform a soft reset to fix it.
I've tried with another sim card and GSM operator; with HSDPA and HSUPA enabled and supported by the operator, but I've experienced the same problems.
If I use my old USB or express card wireless modems I have no problems and the connection is always very fast
A ROM upgrade by HTC to solve once and for all this problem will be appreciated !!!

Automatically select preferred network when switching from Wifi to 3G

Hi all,
I have searched for the answer but only succeede in getting confused.
would someone kindly point me in the right direction...
when i turn on WIFI and connect to my router, i then have to go START>settings>connection>connection>advanced>select networks...etc to get my apps (opera etc) to use the wifi connection.
then when i switch wifi off i have to do it all again and select orange internet.
surely there is a simple app available that when i tap wifi it does this for me and when i switch it off again it connects back to 3g.
my kaiser was the same, i had hoped my blackstone may have done it...grr
PLEASE HELP
regards
purec0de
I used to have this - Opera would only prefer wifi once restarted, so if you connected via 3g, then went into a wifi area and connected, it would continue to use 3G.
Anyway, not an issue with the latest Dutty roms, they always use the wifi if it's connected (easy to check with whatismyip.org - connect 3g, load the page, connect wifi, refresh).
arfster said:
I used to have this - Opera would only prefer wifi once restarted, so if you connected via 3g, then went into a wifi area and connected, it would continue to use 3G.
Anyway, not an issue with the latest Dutty roms, they always use the wifi if it's connected (easy to check with whatismyip.org - connect 3g, load the page, connect wifi, refresh).
Click to expand...
Click to collapse
Hi, thanks for replying so quick..
yeah i had noticed that i always have to restart Opera...its all the other web based apps that i have to do this for as well (like google maps)
i don't mind having to re-start an app, its just a pain having to do the START>settings>connection>connection>advanced>select networks bit every time i turn wifi on and off.
my friend has an (dare i mention it) iPhone and he simply switches wifi on and ALL his apps connect through wifi. then when he switches wifi off ALL his apps default back to his 3G connection with no other fiddly settings at all!!!
(i really want to hate the iPhone but there are some things you can't deny it does very well. lol)
as for Roms...only had the phone 1 week and whilst i have no technical difficulty in performing this i would prefer to find an app based solution...
i remember reading a review of the blackstone and this very problem was mentioned (its a windows mobile issue not necessarily the phone) and they stated that there was a simple third party app that gets aroung this for 'one button wifi/3g switching) however they did not mention what the software was and have not responded to posting on that site/thread.
Just upgraded to the new HTC rom (official) and i no longer have the problem...turning on Wifi means it is used, turning off wifi means 3G is used.
no more fiddly START>settings>connection>connection>advanced>select networks etc having to swap between wifi and orange every time HOORAH.
+ the rom isn't poluted with a pile of Orange rubbish!!!
purec0de said:
Just upgraded to the new HTC rom (official) and i no longer have the problem...turning on Wifi means it is used, turning off wifi means 3G is used.
no more fiddly START>settings>connection>connection>advanced>select networks etc having to swap between wifi and orange every time HOORAH.
+ the rom isn't poluted with a pile of Orange rubbish!!!
Click to expand...
Click to collapse
I still have the problem with my email.
Opera works correctly though.

Sudden issues with internet connectivity.

So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Maybe it's a network issue. Do you have a sim card for another network you could try?
trice1921 said:
Maybe it's a network issue. Do you have a sim card for another network you could try?
Click to expand...
Click to collapse
Yeah, I tried. Same thing.
Any more ideas?
It's really wired, I rolled back to old HTC stock rom (still the same issue), installed stock 1.56 again ... and it's working. I have no idea what was the issue, especially considering how many times I've flashed it before and it was always there.
Oh well, I'm happy
Scratch that, forgot that the HD uses my PCs connection when plugged in.
So, it still doesn't work. Think I'll write to HTC, or is there anything else I could try doing?
Have you tried calling someone when you have the problems? After a couple of weeks-months a lot of people seem to have connectivity problems. I've sent mine back and hope to have it back soon!
I have this problem all the time for a week now. Everything but 3G internet works fine.
I did install SPB Wireless monitor yesterday, to check how is the data transfer.
Running the browser, hitting refresh each time, downloaded about 2KB of data (on average). (Same on both, 3 and T-Mobile)
Then, I've left youtube app and browser on - after about 40 minutes, it managed to download most of the youtube app start page and most of one of the pages I've opened with the browser. Data rate was highly random, often not downloading anything for a couple of minutes. In total, it was about 1.1 MB.
Then, after those 40 minutes - it didn't download anything any more for another hour or so. After that (the connection was still active), I've refreshed the browser and tried to load a different tab in youtube app, but for another hour or so no data was transferred.
did you install a new radio? and ifso did you also install the corosponding rilphone.dll?? maybe you can use hd tweak and set the data connection you use to always on. this works fine for me
Yeah, I tried a few radios (with dlls). Didn't help.
Data connection stays on, for hours. (without tweaking, which I find kind of strange).
As I said before, it's not an issue with disconnecting. Connection stays on, yet data is not being downloaded properly.
which data plan are you using?
Also can you navigate here and see if this is like your problem (post 22 and down):
http://forum.xda-developers.com/showthread.php?t=479403&page=3
Thanks
It's web'n'walk. (uk)
However, it's certainly not an issue with t-mobile, as it works exactly the same on '3' as well.
I'm running out of ideas here really. Seems like no one so far (including HTC tech support) had the same issue.
I think the only possibility is, that it is hardware related somehow.
Hi Volw, did you find a fix for this? This is happening to my bosses phone.
Hi... is it my impression or is you Touch HD's behaviour similar to this ?
Sorry for the link, but didn't want to repost...
I think you're not alone!
Have you tried a hard reset? In my case it solved until I disconnected from my home network again!
I hope I can help (so little) in detect the specific circumstances in which the error occurs....
My solution, since I had mine for less than 30 days was going to the shop where I bought mine, swaped for a brand new one and I kept for the firmware that came from factory... didn't flash for the current official rom (cooked roms are out of the question for now - with all do respect) and I'm very very reluctant in flashing my new TouchHD. I even flashed the first unit twice but I kept having the same problem.
Now I'm affraid of flashing this one and going back to the shop with a second phone in the same condition...
Still with the installed firmware from factory (previous from the current oficial) I still get a few minutes for it to "see" the active HSDPA connection after disconnecting Wifi!
Sorry if i deviated a bit from subject... just trying to help.
Regards,
MD
I have exactly the same issue. I've had my HD for about 6 weeks and the Wifi has always worked fine with my home network. But then suddenly one day last week it stopped working.
It's still connected, but no data is being transferred. I can't update the weather or browse the web.
I've tried playing with all the settings and connected to my neigbours unsecured wifi network, but still nothing works.
This is particularly annoying because data is not part of my contract, so wifi was my only way downloading files, updating things etc.
Anyone had any luck solving the issue yet?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Hi guys, I had exact the same problem.
I'm on O2 Germany network and figured out, that when disabling HSDPA and only using 3G I never had that problem anymore.
I mean although I had full HSDPA connection, Opera was sometimes able to load the Websites, but most of the time the loading failed (mostly the first page load was ok, but all other calls ended in a blank screen, or the "Could not locate remote server"...). This is pretty strange and I would love to use the HSDPA connection again, but for now disabling HSDPA is the only solution for me
greetz giniman
EDIT: I had this behaviour with the stock ROM and also with Dutty's V3.3 which I'm running right now. What I was thinking is, that maybe the auto switching between GPRS/3G/HSDPA is damaging the connection???
HTC HD / Blackstone connection issue
I have the same problem in SG - Opera does not load web page some times, even when the 3G/HSDPA icon is flashing on the top bar, and that the Data Connection in CommMgr is showing green.
I have to click on the Data Connection in CommMgr again (which will not go off), and the connection back up again.
These happen to other internect connectivity as well. Usually happen in the first connection (of each app) to the internet after I restart the phone.

Intermitant 3g connection,problem with network provider or phone?

I have had my hd2 for 5 months now (orange)and have had this problem for 2 months. Yes its intermittant data connection. I find that when I am using HSDPA or GPRS its fine, but when data conection switches to 3G, data connection stops completely and I have to wait for connection to HSDPA or GPRS before web pages start loading again. It is very frustrating and is spoiling what I love about the phone. I have sent the phone to HTC and it is still the same. I have tried new ROMS but to no avail. Can someone explain:
1) IS this an issue with the phone or network providor(orange)?
2) Has anyone else had problem and found solution?
Any help appreciated
eyeofthetiger said:
I have had my hd2 for 5 months now (orange)and have had this problem for 2 months. Yes its intermittant data connection. I find that when I am using HSDPA or GPRS its fine, but when data conection switches to 3G, data connection stops completely and I have to wait for connection to HSDPA or GPRS before web pages start loading again. It is very frustrating and is spoiling what I love about the phone. I have sent the phone to HTC and it is still the same. I have tried new ROMS but to no avail. Can someone explain:
1) IS this an issue with the phone or network providor(orange)?
2) Has anyone else had problem and found solution?
Any help appreciated
Click to expand...
Click to collapse
Try the different radios here and see which one works best for you.
http://forum.xda-developers.com/showthread.php?t=611787

[PROBLEM] Internet Connection Stops Responding

Hi,
I'm having this weird issue with internet connection on my Touch Pro. I'm using WM 6.5 build 24631 and 23134.
I'm able to connect to the Internet (3G) and is able to use it without any problem if I do not use it heavily, meaning light surfing. However if I use it heavily, like constant high speed download (either directly from the device or via Internet Sharing), then after a few minutes, the connection stops responding. When this happens, everything still works fine except the internet. I can't disable the data connection. Trying to do so will cause the application used to disable the data connection stops responding too. I can however enable Flight Mode, thus closing the data connection, but by doing so, I am not able to reconnect the data connection anymore. After a soft-reset, everything will go back to normal.
Does anybody out there ever experience this? If possible, a solution would be greatly appreciated.
Hmm ive been having some weird data connection trouble myself. im on a hd2 custom rom with 23134. sometimes the data connection taskbar icons show a working connection but none of my apps connect.
Maybe its related to the new builds
Mikenif said:
Hmm ive been having some weird data connection trouble myself. im on a hd2 custom rom with 23134. sometimes the data connection taskbar icons show a working connection but none of my apps connect.
Maybe its related to the new builds
Click to expand...
Click to collapse
Yes, that is what I am experiencing. BTW I discovered that if I use Internet Sharing via bluetooth, the problem would not occur.
Interesting,i would check if this problem is still active in 6.5 builds (21915),unfortunately i dont have a data plan so i can test it.
I attached Internetsharing and Browsing family from 21915 if you wanna try it but the connection package could be also in Os folder.
af974 said:
Interesting,i would check if this problem is still active in 6.5 builds (21915),unfortunately i dont have a data plan so i can test it.
I attached Internetsharing and Browsing family from 21915 if you wanna try it but the connection package could be also in Os folder.
Click to expand...
Click to collapse
Thanks for the files. I will try it out. Just now I just have to soft reset because I downloaded a big file using Opera 10. Only happens when the download speed is high. It's like it goes too fast for something to handle...
Hello guys i have the same problem but i dont need to use internet sharing havily in one minute internet sharing have stuck... i have try to contineus ping one web page and after a few secs its down.

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