Hi,
Is it true there is no two year global warranty if I buy galaxy note outside UK (or Europe) now ???
Because I ordered note from negrielectronics and it was shipped from Hong Kong.
If it it true, I would sell and receive the other one which I ordered through UK website.
Thanks in advance.
choikugi said:
Hi,
Is it true there is no two year global warranty if I buy galaxy note outside UK (or Europe) now ???
Because I ordered note from negrielectronics and it was shipped from Hong Kong.
If it it true, I would sell and receive the other one which I ordered through UK website.
Thanks in advance.
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In order to qualify for Samsung's global warranty two conditions must be met:
1) The device is purchased in its country of intended sale.
2) The device is purchased from an authorized Samsung retailer/reseller.
Should it need service, you'll have to ship it back to the UK. Once it's received, Samsung will ask for a receipt showing the purchase in the currency of the country of intended sale and/or a credit card receipt. They also know which serial numbers were dispatched to which resellers. They frown on grey market sales and are very strict about warranty claims on international devices. There are cases in the SGS2 forum where warranty service was denied because both 1 and 2 above weren't met. Many resellers claim the warranty is in effect but, unless both conditions above are met, it's simply not true. I did a lot of research on this before I bought my ISGS2 in May and it's the reason I just bought a 3G G-Tab from the UK.
does this cover anything more than dead on arrival kind of hardware problems?
dinguznomad said:
does this cover anything more than dead on arrival kind of hardware problems?
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It covers all manufacturers defects for two years. No matter where you buy it, a reputable seller should/would make good on DOA issues.
Related
Anyone know the country of origin of the GSII that Newegg.com is selling?
It doesn't look like it's Europe because in the product picture tour it has what looks to be a US travel charger. Other vendors that sell the GSII show European chargers with a US converter added.
Central, South American maybe?
Bump? Talked to Newegg in an email and they replied made in Korea....sigh.....
Sigh? You rather want one made in china? Remember samsung is in korea.
No, i wanted to know where they imported this phone from not where it was actually manufactured.
Get it from Expansys, they should be shipping UK phones now that supply is keeping up with demand. Tell them you want a UK phone when you place the order and you should be fine. If it ends up being something else, they're easy to work with for exchanges too. They'll also ship the phone back to the UK for you should you ever need warranty work whereas the newegg.com phone is sold without a warranty.
I bought mine from overseaselectronics.com and it came with U.S. samsung OEM charger and last but least it's made in china...but the quality of the phone is top notch, I don't think it's a knock offs....Oh...this version of the phone when you first power on the phone it's in different language as a default.
I just got my SG2 from newegg yesterday. I can't tell where it's from. I guess I'll have to do some more reading to find out what the differences are.
thrasher9 said:
I just got my SG2 from newegg yesterday. I can't tell where it's from. I guess I'll have to do some more reading to find out what the differences are.
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DIAL *#1234# and Look here for hints.
http://forum.xda-developers.com/showthread.php?t=1113928
I bought mine from Amazon. It's from Claro carrier in Chile, but I flashed the European ROMs with XEU and they update just fine in KIES.
Thanks nraudigy2.
I did get mine from newegg.com and from what I can tell it's not from Korea.
PDA:I9100UHKE2
PHONE:I9100UHKE2
CSC:I9100UUBKD1
CLARO
Chile
UHKE2
Firmware info: PDA:UHKE2 PHONE: UHKE2 CSC:CHLKE3
Now to root.
I'm looking to buy a Note pretty soon and since it looks like there won't be an official release in the USA any time soon it looks like I'l have to import one. My major concern with this is what to do if there is a problem and want to return it. I see that some appear to have issues with the display and with any new device there's always the concern that they haven't got all the bugs worked out so being an early adopter caries with it some defect risks. So, what's the deal with importing from Germany or the UK and are there any sellers to stay away from or prefer?
Thanks,
Brian
same concern here. i am really close to buying from either from clove or handtech, both UK retailers. do they provide any kind of warranty/satisfaction guarantee? also, what about the manufacturer warrany? do these brand new phones not come with a Samsung warranty? thx
mike2518 said:
same concern here. i am really close to buying from either from clove or handtech, both UK retailers. do they provide any kind of warranty/satisfaction guarantee? also, what about the manufacturer warrany? do these brand new phones not come with a Samsung warranty? thx
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They are EU phones so come with a Samsung 2 year international warranty which doesn't include the US. Handtec and I'm sure probably Clove as well cover the phone for the full 2 years. If you need warranty service you ship it back to them in the UK and they handle the repair through Samsung for you.
Raptor1956 said:
I'm looking to buy a Note pretty soon and since it looks like there won't be an official release in the USA any time soon it looks like I'l have to import one. My major concern with this is what to do if there is a problem and want to return it. I see that some appear to have issues with the display and with any new device there's always the concern that they haven't got all the bugs worked out so being an early adopter caries with it some defect risks. So, what's the deal with importing from Germany or the UK and are there any sellers to stay away from or prefer?
Thanks,
Brian
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Hello,
I am also looking for note and my condition is same they don't provide any manufacturer warranty.
So I am concerned about the quality, I also doubt that it could be refurbished or korean copy of the cell phone
Sellers are saying that the import it from Indonesia. Also they are saying that its genuine and will connect via samsung Kies as well so I am thinking to go for it.
What will you suggest?
Buy the way did you purchased the cell?
Thanks
I have a friend coming over from HK next month & was thinking of asking him to get the wifi version Gtab 7.7 for me. He told me that Broadway sells it for HK$4088. Anyone here from HK know of somewhere to get it cheaper?
Thanks
Yrah, im interested in that too, just i need gsm version
Sent from my GT-I9100 using Tapatalk
The retail price for 3G version and wifi (16GB) should be $5,088 and $ 4,088 HKD.
3G version included a 16 GB micro sd card~~
A colleague came back from HK sporting one she picked up at the Airport Duty Free, apparently for a very good price (don't have details now). Might want to consider that. Said that it was the best impulse buy she'd made for a long time.
amuroares said:
The retail price for 3G version and wifi (16GB) should be $5,088 and $ 4,088 HKD.
3G version included a 16 GB micro sd card~~
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This is correct. I bought mine in HK 2 weeks ago and all major stores use the same price; I got mine at Fortress.
My cousin doesn't suggest buying from the grey market, and I echo that excellent advice.
I bought mine in NYC about a week after it was released and paid $750 or something.
I have just brought at new one, the price is
Tab 7.7 (3G) : HK$4680 with 16g SD card
Tab 7.7 (Wifi only) : 3680
Mine was 4200 RMB in Shanghai, 16 gig 3G
Check http://www.price.com.hk/product.php?p=134460&hw=h&ps=star . Address of the shops is usually at the bottom of each listing. You can just search on google maps using them. So the price is in general around 470 USD (including 1 year warranty).
you can buy a wifi version 7.7 @ HK$3500 @ a shop called
A Grade
Lower Ground, (near escalator)
Golden shopping center
Sham Shui Po , Kowloon , HK
junta_mpb said:
This is correct. I bought mine in HK 2 weeks ago and all major stores use the same price; I got mine at Fortress.
My cousin doesn't suggest buying from the grey market, and I echo that excellent advice.
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What is the grey market? I saw the price.com.hk link and some stores have 2 different prices. Can someone help explain to me. I plan to make a business trip to HK and would like to pick 1 WIFI only version.
Thx in advance
but the warranty only apply to hk samsung
smartgroupxda said:
What is the grey market? I saw the price.com.hk link and some stores have 2 different prices. Can someone help explain to me. I plan to make a business trip to HK and would like to pick 1 WIFI only version.
Thx in advance
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In HK there as 2 ways of buying electronic goods. From authorised retailers where you generally pay rrp but get the benefit of full manufacturer warranty & the security of knowing the item is legitimate.
The 2nd way is from unauthorised resellers (the grey market) where the same item generally costs considerably less than rrp. The main negatives of this are no warranty except for the token one the reseller gives you, depending where the item was sourced it may not have menus in the language you require & most importantly legitimacy of the goods in that they may be factory seconds, stolen (rare), certain included accessories may have been taken out prior to sale, etc.
When I lived in HK a few years I bought 90% of technology items from grey market & only ever had one serious problem.
As you are not resident in HK I would go grey market you'll save a lot of $$$s and any warranty would only apply to HK only, but make sure you inspect THE actual tab you are getting making sure that everything supposed to be in the box is in there, turn on the tab making sure it works & inspecting it for any damage.
Best place to go for these sort of items in Kowloon side is Mongkok -Sin Dat Centre or Sham Shiu Po - Golden Centre. If you are nearer Hong Kong Island side then Wan Chai Computer Centre. I used spend hours in those places.
zen123 said:
In HK there as 2 ways of buying electronic goods. From authorised retailers where you generally pay rrp but get the benefit of full manufacturer warranty & the security of knowing the item is legitimate.
The 2nd way is from unauthorised resellers (the grey market) where the same item generally costs considerably less than rrp. The main negatives of this are no warranty except for the token one the reseller gives you, depending where the item was sourced it may not have menus in the language you require & most importantly legitimacy of the goods in that they may be factory seconds, stolen (rare), certain included accessories may have been taken out prior to sale, etc.
When I lived in HK a few years I bought 90% of technology items from grey market & only ever had one serious problem.
As you are not resident in HK I would go grey market you'll save a lot of $$$s and any warranty would only apply to HK only, but make sure you inspect THE actual tab you are getting making sure that everything supposed to be in the box is in there, turn on the tab making sure it works & inspecting it for any damage.
Best place to go for these sort of items in Kowloon side is Mongkok -Sin Dat Centre or Sham Shiu Po - Golden Centre. If you are nearer Hong Kong Island side then Wan Chai Computer Centre. I used spend hours in those places.
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Thx again for your well explanation.
I found the places you mentioned above on Google Map but not Sin Dat Centre. I found Sin Tat Plaza. Is that it? I will be on Kowloon side on Canton street so I should be able to take a quick MTR to Mongkok. I love trying to find my ways around in Hong Kong.
Thx in advance
Canton Road is the main tourist area of HK. Lots of electronics shops around there that have the signs that say tax free but don't be tempted to buy there, big rip off, HK doesn't have sales tax.
One more thing before you seal the deal don't be shy to ask for freebies such as case & screen protector. If you do get a screen protector ask them to put it on for you. Don't know how they do it but it will be much better than you doing yourself. But if they don't do it in your presence make sure you make a note of the serial # before they take it away.
zen123 said:
Canton Road is the main tourist area of HK. Lots of electronics shops around there that have the signs that say tax free but don't be tempted to buy there, big rip off, HK doesn't have sales tax.
One more thing before you seal the deal don't be shy to ask for freebies such as case & screen protector. If you do get a screen protector ask them to put it on for you. Don't know how they do it but it will be much better than you doing yourself. But if they don't do it in your presence make sure you make a note of the serial # before they take it away.
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You guys are great here with all these awesome tips. So forget about Nathan street nearby right?
Thx in advance
Nathan Road is long...from where you will be nearer the the waterfront its the tourist part so no go. The further you walk up you get to the more local areas from Jordan - Yau Ma Tai - Mongkok - Prince Edward.
By the way the main authorised dealers would be Broadway, Fortress & Chuen Yuen. I think you'll find the rrp from these dealers is HK$4088 for the wifi version. Mine was bought from Fortress with free screen protector & a neoprene pouch. I have friends & relatives that come & go over regularly so if I ever need to use the warranty they can do it for me.
The cheapest my friend found for wifi version was HK$3680 but I heard they are as low as HK$3500.
When I was in Hong Kong in January I was told that there are 3 models:
1. International Wi-Fi
2. International Wi-Fi/3G/GSM phone
3. Hong Kong Wi-Fi/3G (Chinese language only)
Is this correct? For me English International Wi-Fi of course.
Thx in advance
I just want to warn the forum readers from buying phones from the AliExpress-store called Origianl Meizu Store.
The store sells refurbished phones which they claim to be new… The phones has no serial number and the IMEI-numbers are not valid.
Unfortunately I was stupid enough to by a “new” MX4 PRO from them… and I experience a seller that is not interested in helping me. The name of the contact at the store is Kety Wu
My MX4 PRO died today (RIP). There is no way to get in contact with it anymore. It is not possible to turn it on. It does not respond on any combination of keys, and it is not registered when I connect it to my computer
So I opened it... As the pictures shows, it has definately been repaired at some point before it was sold as “new”
I'm sorry to hear that but I'm not surprised. I definitely not recommend to buy any smartphone on aliexpress, only accessories.
open a dispute on aliexpress
ChocholateMaster said:
open a dispute on aliexpress
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I would, but the dispute timer has counted down a short while ago. Tried AliExpress customer service today.... they promised to contact the seller, but I'm not convinced that it will help me
I confirm what you said. I bought my first MX4 in this shop and I suspect the same thing. I had no problem with but I have not kept long as it is hard bricked now (its my fault). But many shops sell refurbished on this kind of product I don't recommend to buy through aliexpress.
ouigo said:
I confirm what you said. I bought my first MX4 in this shop and I suspect the same thing. I had no problem with but I have not kept long as it is hard bricked now (its my fault). But many shops sell refurbished on this kind of product I don't recommend to buy through aliexpress.
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Aliexpress isn't always bad, there are some good shops out there. Don't blame it on aliexpress, it's just some shops that sell fakes, clones or scam people.
I'm not saying it's always a bad idea. But there are many shops that sell refurbished phones and it's sold as new. Especially since many do not have products in stock, the shipping delays are long. So it is often a bad idea.
yes if i would buy a phone i definitly wouldn't buy it form aliexpress okay i bought here arduino + some parts relays etc. but for that money i wouldn't pay without paypal
All my meizus are bought in Aliexpress and no problem. The key is to buy reliable sellers
Feel free to share your links to shops, personally I'm interested. And I want to say that often it is not clear that this is a refurbished product, I'm not noticed before disassembly. I even had a sticker that sealed the box...
I have bought 4 meizus from this shops and no problem:
http://es.aliexpress.com/store/900031
http://es.aliexpress.com/store/1194377
One thing you can do to check if the phone is reburfished is to see if the imei of the box matches with the imei of the phone.
aliexpress store NO COSTUM!!!!
i bought mine here : http://www.aliexpress.com/store/342812
if you order from here there is no TAX to EU and DHL shipping is basic.
my MX5 PRO is new (but i guess there are not much refurbished one yet)
seller communicative.
I agree with snoopyrider80.
I ordered a Xiaomi Redmi Note 2 and it got delivered in 8 days, no customs no import tax. What they do is ship from China to the England and from England they then repackage it and ship it to the rest of Europe. And since England is part of Europe, there is no import tax or customs. I can recommend that particular shop also.
Hello everyone,
I am eagerly waiting to preorder the much-awaited S8(+), but since I do not live in any of the regions which traditionally supply the dual sim variant (South Korea? India? Singapore? China? Thailand?) I would like to know if any supplier is well known for forwarding a dual-sim S8 to Europe, and if so which one would you advise choosing.
My guess is preorders will be quickly saturated so I would like to know where I could get my hands on a dual sim S8 as early as possible
Thank you xda!
Me too, for import to France
In my opinion best dual sim versions coming from UAE. Currently I have s7 edge duos from UAE, and is perfect. Looks same like EU version (even address on backplate is UK). I had in the past s6 duos from china, all documentation in Chinese, also China address on the back. However it was working perfect.
Anyone know reliable online shop in UAE, who shipping to UK?
troxter said:
In my opinion best dual sim versions coming from UAE. Currently I have s7 edge duos from UAE, and is perfect. Looks same like EU version (even address on backplate is UK). I had in the past s6 duos from china, all documentation in Chinese, also China address on the back. However it was working perfect.
Anyone know reliable online shop in UAE, who shipping to UK?
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There is none reliable online store and I don't recommend buying from there as as difficult to get local warranty, still if you want to buy than get it from someone working or living there like friend or relative etc.
Saying reliable online store I mean, real store with good recommendation, who will send device to me without any problems. Unfortunately I don't know any person living there...
troxter said:
Saying reliable online store I mean, real store with good recommendation, who will send device to me without any problems. Unfortunately I don't know any person living there...
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I don't agree with many ppl here.. There are lots or reliable sources in uae, well known local online stores with a track record, i personally bought from them (and i live in dubai) and i know for a fact that they ship to many customers in Europe (reading from few other threads on xda related to Samsung products) try Mike&Smith uae and try mygsm uae.. Just Google them.. Hope this helps as i did buy from both many times..
I contacted mygsm uae. They will have s8 duos in stock next week, Shipping to UK is £20, so I will use them
troxter said:
I contacted mygsm uae. They will have s8 duos in stock next week, Shipping to UK is £20, so I will use them
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WooooW i never thought they will get it that fast, am already on the waiting list for several sellers here in dubai. Good luck for us.
Thank you for all the advice, mygsm does not display price yet and Mike&Smith sells the S8+ for 4000AED (1020€) which is crazy expensive, will any reseller be cheaper, or is there any other dual-sim friendly country which may sell it for less?
erclalle said:
Thank you for all the advice, mygsm does not display price yet and Mike&Smith sells the S8+ for 4000AED (1020€) which is crazy expensive, will any reseller be cheaper, or is there any other dual-sim friendly country which may sell it for less?
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This is the price for early birds, give it sometime till the official release, and the price will drop down.. These are my trusted sources whom i used for a while, can't advice on any that i didn't try..