Database Users

[q] sprint service rep messed up my phone!

so I took my epic to a sprint store to get a new screen. got it back and turned it on. found out they deleted a few games and my task killer. and for some reason, my phone could not get an service whatsoever. it says I am in roaming with no bars and I know that's wrong because I get full bars in my house. also, I cannot send or receive calls or texts. after n hour on the phone with sprint, they couldn't fix it and they finally just switched my service to an older phone. I will go to a sprint store at a current date but I'm on vacation and don't have a chance to go to the store.
so, any ideas what mightve happened? and ideas how I should go about talking to sprint to get this issue fixed?
thanks in advance.
Sent from my SPH-D700 using XDA App

We will need to know more about the phone. Are you running stock ROM or not? Are you rooted? I am guessing that since you took it into the store that you were running it stock and unrooted. Give us some more details and we might be able to be more help.
It looks like you might need to factory reset, but you can d/l a backup program to save all the .apks for the apps you have gotten from the market, or you can root the phone and get a better backup program. I would not recommend using clockwork recovery as, I believe, it will back up everything and might just restore the phone to its unusable state. That being said it couldn't hurt to try Clockwork recovery and if you just have to wipe the phone again you can.
It's really annoying when you take a phone into Sprint and they just make matters worse. One time I took a phone it for an issue with the screen and they actually broke the screen further and then refused to figure out a way to fix it.

I'm rooted and I'm running the latest epic experience based off of dk28. was not able to odin completely back to stock before taking it to the store. they never said anything about it being the wrong firmware.
when I returned home, it was too late to actually do anything about the issue, so I called tech support. the woman worked me through some tests and nothing indicated what was wrong and therefore there's no solution to it. she finally just said that its a hardware malfunction, which it could be. only way to get that fixed is to go to the sprint store whenever I'm able to, which might not be for a while.
Sent from my SPH-D700 using XDA App

Yeah I don't think it's a hardware issuer personally. If you haven't tried wiping the phone and starting fresh that would be my first step. The fact is that if it's hardware you will end up with a fresh phone anyhow, so why not factory reset the phone and see if it fixes the problem...also maybe uninstall the last few apps you downloaded. They might be messing with your radios.
Sent from my SPH-D700 using XDA App

Did they choc the screen? If stop I guess it's possible that they messed up your radios at thst point.
Sent from my SPH-D700 using XDA App

I actually think this is a hardware issue. Better flash back to stock before you bring it in for any issues or they can deny your replacement. Sprint corporate repair centers have advanced testers specifically for signal related issues and without an antenna it will fail for sure. You may want to explain the issue started when your screen was replaced.
When they replaced the screen they may have screwed up the antenna internal. Generally, a tech will not do anything with the firmware/software when they are fixing hardware so I am not sure what happened with your apps.
Also, the part was likely harvested from another phone... If they brought the antenna from the other phone it could be defective (which is possibly why it was there to harvest from). It's also possible that your antenna is not actually in your phone.

wait I thought if you were within your first year they had to give you a new phone anyway?
I would definatly be raising a stink! Look you paid good money for the phone and hopefully you paid for insurance. dont let them give you second rate service. Go ask for a new phone and just transfer all your stuffto that one.

boominz28 said:
wait I thought if you were within your first year they had to give you a new phone anyway?
I would definatly be raising a stink! Look you paid good money for the phone and hopefully you paid for insurance. dont let them give you second rate service. Go ask for a new phone and just transfer all your stuffto that one.
Click to expand...
Click to collapse
Not if he rooted and flashed a non apporved update and they see it
GituSum Epic

As stated above, odin to stock, and ***** till its resolved. IDK if another sprint store is an option, but that can help, also calling into tech support and getting an appt with the repair center seems to help. Was just in today and should be getting a 'replacement' Monday, I have a purple line of what appears to be stuck pixels along the bottom or left side of screen. First sprint store, the brilliant techs tried to tell me it was a 'cosmetic flaw' and that they could fix it for 35 bux, knowing I have TEP... got home, called in, tech support guy was really cool, and also noticed that 35 bux applies to people w/o TEP, the only way money would be involved would be water, loss, etc... got an appt for today, and yeah... hoping the replacement is new... but whatever. Anyways, you have a 500 dollar phone, don't take any BS... the first guys even said to call sammy for a warranty.... idiots.

thanks for all the replies.
part of the tests included doing a factory reset. and that didn't work. I can't believe that doing a repair could completely mess up my phone even more. of course I'll ***** and complain until I get my way. I'm used to it with sprint.
Sent from my SPH-D700 using XDA App

They probably didnt reconnect the antenna. I had to get my 3.5mm headphone jack replaced on my epic and when the sprint rep handed the phone back, I went outside and couldnt get any signal whatsoever. I immediately took the phone back and the rep reconnected the antenna in a matter of minutes.

dee32181 said:
They probably didnt reconnect the antenna. I had to get my 3.5mm headphone jack replaced on my epic and when the sprint rep handed the phone back, I went outside and couldnt get any signal whatsoever. I immediately took the phone back and the rep reconnected the antenna in a matter of minutes.
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Click to collapse
this sounds almost exactly like what I'm experiencing. as soon as I return home or find spare time, ill go back to sprint and see if they can reconnect the antenna.
Sent from my SPH-D700 using XDA App

Definitely could be a simple issue with the antenna being plugged in. If it was reset already then its likely not software BUT... they will not replace it if it needs to be replaced if they notice that its rooted.

I had same issue after camera button failed. Antenna wasnt put back on properly. I had crazy signals.
Sent from my SPH-D700 using XDA App

So you haven't tried odin yet...? Just a fw? What if your modem is just buggy...
Sent from my SPH-D700 using XDA App

boominz28 said:
wait I thought if you were within your first year they had to give you a new phone anyway?
I would definatly be raising a stink! Look you paid good money for the phone and hopefully you paid for insurance. dont let them give you second rate service. Go ask for a new phone and just transfer all your stuffto that one.
Click to expand...
Click to collapse
Wrong. Sprint doesn't HAVE to give you a new phone. Its a fix/replace policy and if you don't have insurance it will cost you $35. That's a recent policy change. You can go through Samsung if your looking to excersise your one year warranty...but good luck on a rooted phone.
Sent from my SPH-D700 using XDA App

unfortunantly, my laptop is down right now. so I cannot odin back to stock. no, I've never had this problem before and judging by a few others, it seems that this is a common problem.
Sent from my SPH-D700 using XDA App

Quis89 said:
Wrong. Sprint doesn't HAVE to give you a new phone. Its a fix/replace policy and if you don't have insurance it will cost you $35. That's a recent policy change. You can go through Samsung if your looking to excersise your one year warranty...but good luck on a rooted phone.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I will disagree with you, I do beleive that within the first year of you buying that phone they have to give you a replacement, But I will research this further and post my results.

I'll help with the policy, If you don't have a service and repair plan, or TEP, then they will charge you 35 for a repair, regardless of if the phone is in warranty or not. 35 bucks includes everything except board damage, phone coming in the store in two pieces, or liquid damage. I.E. something that can't be repaired anyway by anyone, I.E damaged beyond repair.
If you have the service plan, then you don't get charged the 35 bucks.
If the store can't fix the issue, they order a refurb phone that usually shows up in one/two business days at the store or to your house, your choice.
The only time you get a NEW phone is when you've had the device for less than 30 days, you can return it any time in that period or get it swapped out for a new one if there is a issue and the store can't fix it. You can return it for any reason as well during this time.
Anyway, like everyone stated, the issue with the phone is that the antenna is probably not hooked up. It's at the bottom of the phone, and is connected with a cable that has two connects on it, one at each end, at the antenna and at the main board. One or both of them is off the phone, and that could be fixed by anyone with a screw driver and a butter knife in about 5 minutes.

hdnet1 said:
I'll help with the policy, If you don't have a service and repair plan, or TEP, then they will charge you 35 for a repair, regardless of if the phone is in warranty or not. 35 bucks includes everything except board damage, phone coming in the store in two pieces, or liquid damage. I.E. something that can't be repaired anyway by anyone, I.E damaged beyond repair.
If you have the service plan, then you don't get charged the 35 bucks.
If the store can't fix the issue, they order a refurb phone that usually shows up in one/two business days at the store or to your house, your choice.
The only time you get a NEW phone is when you've had the device for less than 30 days, you can return it any time in that period or get it swapped out for a new one if there is a issue and the store can't fix it. You can return it for any reason as well during this time.
Anyway, like everyone stated, the issue with the phone is that the antenna is probably not hooked up. It's at the bottom of the phone, and is connected with a cable that has two connects on it, one at each end, at the antenna and at the main board. One or both of them is off the phone, and that could be fixed by anyone with a screw driver and a butter knife in about 5 minutes.
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Well that stinks if i buy a almost 600 dollar phone and say 2 months goes , if they send me a refurbished , im gonna raise a stink.

Evo microUSB charging part broken?

From what i have read, a broken microusb port on an evo from tripping over it or dropping while charging is common. I have also read that in the past, customers with this problem have been denied repair or replacement by sprint. As of now, the most current instruction given to sprint employees is to give a replacement phone. I am getting my new evo on thursday. similar experiences with sprint support?

My wife and I both had issues with this on our first phones within a couple of months of getting them launch weekend. Sprint acknowledged that it was a problem and promptly replaced them, albeit with refurbished phones.
The refurbishment must have worked, though, since neither of us has had any charging problems since.
[edit]
Well, until today, that is. I think I broke it myself this time, though.
[/edit]

This is what I absolutely hate about sprint, they cannot get their sh1t straight. One store will do it, another wont. Thats ridiculous.
Anyway, the usb port breaking IS a hardware failure, and IS covered under the 1 year warranty. If a sprint store gives you crap about it, call *2 and talk to Account Services, tell them you will cancel your account if they dont fulfill the warranty.

Yeah the insurance only covers software problems like the phone won't even turn on same Thing happened to me it broke Sprint denied me and I had to go to a phone repair shop paying $118 but one time my phone didn't turn on because the heat fried it (summer time) and they replaced it.
Sent from my PC36100 using XDA Premium App

Mine works great, I love it!

Yeah the insurance only covers software problems like the phone won't even turn on
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Click to collapse
No, insurance is for lost, stolen, or broken (by you, i.e. you drop in toilet or run over with a car). Anything else that YOU didn't do to the phone is considered a manufacturer defect, and is covered by the warranty. I hate to say it, but you got screwed, you should have gotten it fixed for free.

I'm having the same issue right now. I've had my phone for 10 months and the USB port went defective a few weeks ago. I have to wiggle the cord around to get it to charge and sometimes it will and sometimes it won't.
I'm trying to get my phone back to stock because i used Simple Root v.1 when it came out last year.
This thread says i can just flash a stock signed rom, but my phone says "S-off" even though i never used unREVoked forever. Do i just flash the rom anyway?

My first Evo had the same problem within the the first 4 months. I purchased it and launch and found out that it was a hardware defect but could not go through all the hastle of getting it fixed. I would have been phone-less for too long so I ended up paying 35 to the local repair spore and got a new phone. I have yet to run into the same problem with the replacement phone. I wonder if I could get the 35 refunded to me because I do have chat logs where representatives said it was a defect.
Sent from my PC36100 using XDA App

My first launch day EVO broke 2 months in. One sprint store told me I would have to call the insurance and so I went to another sprint store and for $35 got a replacment.
No consistency!!

Well when I asked sprint if they could fix it they said damages like that would be through your one year warranty with HTC and would have to pay deductible.
Sent from my PC36100 using XDA Premium App

You need to run a ruu my guess is your rooting process installed the ENG bootloader and that is why it still says s-off
Sent from my PC36100 using XDA App

It depends on how the charging port is detached from the board. If the solder joints are left intact, it's a manufacturer defect and is actually a known issue in the Sprint system.
If the solder joints are damaged or "torn", then it's customer abuse and an insurance claim will have to be filed.

Would the loud speaker being muffled be considered a defect? I have a speaker problem and charger problem. Sprint was telling me $39 to fix it, which sadly is cheaper than I can do it since you have to buy about 6 speakers online
Sent from my PC36100 using XDA App

Steve325 said:
Would the loud speaker being muffled be considered a defect? I have a speaker problem and charger problem. Sprint was telling me $39 to fix it, which sadly is cheaper than I can do it since you have to buy about 6 speakers online
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
anyone have any ideas? I was going to try another sprint store tomorrow. If I brought it in, should I unroot it first?

Steve325 said:
anyone have any ideas? I was going to try another sprint store tomorrow. If I brought it in, should I unroot it first?
Click to expand...
Click to collapse
Definitely unroot it. Lady at my local Sprint store got all uppity with me because she saw CM7 on mine. x_x

I went in with mine rooted and all. The guy actually was pretty into the phone being rooted lol. Asked me what time I was using etc. Charge port was broken, ordered me a new (refurbished) phone, sent me on my way lol.
Sent from my PC36100 using XDA Premium App

I believe I posted this in another thread, but can't remember.
It depends on how the port is damaged. If it just pulls completely loose from the board, solder joints intact, then it's a known issue. Replacement will be given through S&R.
If the solder joints are broken or the charging pins are bent, it's considered customer abuse and an insurance claim will have to be filed.

The ports cannot be replaced in a service center. I work in an ASC & the service centers do not solder anything back on to the board so replacement is the only option.

my evo died :-(

this blows.
of all the crap going on in life right now, the one thing I could count on was my Evo. music, games, and kindle for the commute now that i take the train to my internship.
a couple of days ago I noticed the phone wasn't charging. if i just plugged in the power cord it wouldn't charge, but if i pulled it down, so that it would be at an angle, it would charge. but of course i couldn't keep it that way all night.
opened up the phone and found that the charging plug thing was coming off on at least three of the four big solder points. we just recently fixed my LCD tv with a cheap soldering kit so i figured we'd solder those points and it would work. no difference.
tried it twice and put the phone back together twice, it would turn on and finish loading but wouldnt charge.
opened it again, took out the one screw holding the pcb board to the screen, and looked around to see if there was anything that could be done from that side. i don't think my dad did anything there. i've checked since and nothing got even a scratch. put it back together.
this time the phone vibrates when i turn it on, but the screen never comes on.
opened it again, the charging plug had completely fallen off. the solder does not stick at all.
at this point, i don't care. i can buy a battery charger, and I can remove the memory card to transfer files. i'm happy with my rom so i could live not being able to directly hook up the phone and change system files.
but no screen?!!
so at this moment, for the first time since September, my Evo is out of commission and I can't do anything about it.
anyone know what may have happened here? any solutions? i'm willing to try any suggestions since i can't use the phone at the moment and I need it back.
thanks.

You likely could have had it fixed under HTC's warranty. But once they see it's been opened I believe the warranty is instantly void. You could take it in to the store and see if they will warranty it out and charge you the $35 advanced exchange fee.

Pretty much what he said lol. If you already opened the phone you have voided your warranty so sprint won't want to fix it neither will HTC. Your only two options are fix it yourself with parts off ebay. Second one is run it over with the car pay 100 to Asurion if you have TEP and they will send you a refurb and you send your old one back to them other then that you kinda screwed the pooch when you opend your phone up.
Hope you get it worked out.

i have agree since you cracked it open you screwed yourself :/

the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!

you can pick up and evo for between $150-200 on craigslist. just sell your broken one for parts, you would be shocked how many people would buy it.

Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Made in China usually does it...
Sent from my PC36100 using Tapatalk

Charge the battery and then put it back in and try try boot it. See if it works that time.
Sent from my PC36100 using XDA App

nah the phone has taken quite a lot of use and abuse since I got it. i'm sad that it got messed up but in no way am I unsatisfied with it.
I did find some on craigslist already. now to wait until I can pay for one!
EDIT: the battery was at 70%. the phone does turn on. not the screen :-(

welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.

really? this is my second HTC phone. first was 8125 and I loved it so much I lost it and bought a second one. now the Evo breaks after all this (ab)use and i'm planning on buying a second one or an Evo 3D if i can afford it when it comes out.
so, i'm pretty happy with HTC products.

SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
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Click to collapse
Well you just go enjoy your Sam****, and we'll suffer with crappy HTC phones....

Trust me your not suffering,the dude with the epic is...my big brother has it and he doesnt really like it lol. He is jumping the HTC ship,he is buying evo 3D. Samsung never responds,never update,the dev support is no where near evo support (IMO) but if I was you try to fix it or buy nexus S or evo 3D
Sent from my PC36100 using XDA Premium App

Dev Support isn't as good???????
Maybe not on here, but this site leans more towards HTC.
The Epic Sections of SDX-Devopers is FAT with Dev support.

+1. This is my 3rd HTC phone. All worked well for me.
Sent from my PC36100 using XDA App

Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Did you break a connection from the screen to the board ( I'm not good with hardware) there should be a connection try to find it and see if it's broken
sent from my Motorola XOOM

SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
Doesn't your phone still have 2.1?
Sent from my PC36100 using XDA App

SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
This is a ridiculous comment.
ropodope
Sent from my Vaelpak 3.2 RC2 Evo 4g. Flash and ye shall receive.

Broken speaker

Hey everyone. My epic recently took a tumble and the external speaker doesn't work...or should I say makes horrible crackling noises when there is sound going through it. My question is should I attempt to repair this myself or should I take it to a sprint store. I don't have insurance on it.
Sent from my SPH-D700 using XDA App

Try & go to radio shack & see if you can put insurance on it then wait a week & go to sprint store & get a new one! If they can't fix it then they give you a new phone but I still think you will have to pay around 100$ but it beats paying around 500$ for a new one this is my first phone I ever put insurance on!
Sent from my SPH-D700 using XDA App

Blitzpwnage said:
Hey everyone. My epic recently took a tumble and the external speaker doesn't work...or should I say makes horrible crackling noises when there is sound going through it. My question is should I attempt to repair this myself or should I take it to a sprint store. I don't have insurance on it.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
These guys will sell you the parts:
http://www.globaldirectparts.com/Samsung-Epic-4G-Replacement-Repair-Parts-s/6425.htm
And here is a dissasembly video. It it doesn't scare you, go for it!
http://www.globaldirectparts.com/Sprint-Samsung-Epic-4G-Galaxy-S-SPH-D700-Take-Apar-p/taprtvdo029.htm

poit said:
These guys will sell you the parts:
http://www.globaldirectparts.com/Samsung-Epic-4G-Replacement-Repair-Parts-s/6425.htm
And here is a dissasembly video. It it doesn't scare you, go for it!
http://www.globaldirectparts.com/Sp...Galaxy-S-SPH-D700-Take-Apar-p/taprtvdo029.htm
Click to expand...
Click to collapse
Thanks! I just need to get to the speaker and this will help me do so. Appreciate it man.
Sent from my SPH-D700 using XDA App

I just had the speaker on mine go out and I took it in. They tried to replace the speaker first, but that didn't fix the problem, so they ordered me in a new one. Charged me $35. I don't have insurance.

Right now you can sign of for the total protection plan. Do that at sprint.com, then go in and get I repaired for free... is only $8 per month...
Sent from my SPH-D700 using XDA App

poit said:
These guys will sell you the parts:
[/URL]
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I have the EXACT same problem. I don't mind fixing stuff myself, but I can't find the speaker. Are there any other places that sell them. The one you listed is only for dealers, they have a 5 per order minimum.

Like some others said if you go to an actual sprint store with a service tech they may fix it for 35 bucks. I dropped mine broke screen and the earpiece and a little sensor they fixed it all for 35 bucks no insurance. I got lucky someone was sending an epic in with all the parts I needed but it is worth a shot.

Killasmoke said:
Try & go to radio shack & see if you can put insurance on it then wait a week & go to sprint store & get a new one! If they can't fix it then they give you a new phone but I still think you will have to pay around 100$ but it beats paying around 500$ for a new one this is my first phone I ever put insurance on!
Sent from my SPH-D700 using XDA App
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Click to collapse
This is fraud. Do not do this.

www.cnn.cn has them if i remember right, thats where i ordered my amoled screen from and replaced it on my epic when i dropped it earlier this year.

The rumors are indeed true, we repair for $35. Hell, we even exchange for $35 so long as it's not liquid, a shattered screen (sometimes) or purely cosmetic.
Sent from my SPH-D700 using XDA Premium App

mengtor.com is also a great place to order replacement parts for ANY phone.
edit - btw the antenna HAS the seaker connected to it from what im seeing. same thing happened to me a while ago and the tech told me the epic has had that happen alot, apparantly the speaker tends to blow fairly easy

Phantoms headphones issue?

I have phantom headphones in CM7.
This just came out of nowhere. Everything worked fine an hour ago.
All of a sudden the headphones icon is blinking. The phone thinks it has headphones connected, so it's blocking sound to the phone speaker. But there are no actual headphones involved.
Restarting didn't stop it.
I didn't make any system changes today. There's nothing physically in the headphone plug.
But my phone is suddenly useless as a phone because it thinks headphones are being plugged in and out every second.
Anyone got any idea what the hell is going on?

I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]

Skipjacks said:
I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]
Click to expand...
Click to collapse
that happened to me too and i just cleaned out the jack and rebootet and bingo. dust and gunk get in there and give you hell. and ive heard bad things about refurbished phones but ive never been able to tell the difference between that and a new one with ones ive had. it probly depends on the place it was its refurbed at.
Sent from my HTC Glacier using XDA App

Can you give me more details on how you cleaned it out?
I've picked at it with a tiny screw driver, put a headphone plug in it and spun it around, and hit it with compressed air.
Nothing seems to make the problem go away. Did you have some kind of awesome technique?
And T-Mobile is losing major credibility with me over this issue. I just bought the phone at the end of August. This is already my 2nd bad one. The T-Mobile guy on the phone told me there would be processing charges for BOTH phones on my next bill after the guy in the store who processed the exchanges specifically told me there would be no cost. And now I'm apparently waiting until November 16th to get the 2nd replacement after the guy in the store told me I'd get it today (next business day) and that's after it took this broken one a week to get to me after the guy in the store told me I'd have it the next day the first time.
When I got to the supervisor at T-Mobile she made it 10 times worse by trying to up sell me the warranty and exchange program saying that's the only way she could have this fixed by tomorrow.
I'm like "It was supposed to get fixed by today for no fees or charges according to the guy who processed the exchange. Now you're telling me you've added fees after the point of sale? And now you want me to agree to another $15 a month so you can get this fixed tomorrow? It was supposed to get fixed TODAY for no fees! I just bought the phone 2 months ago and I'm already waiting on a 3rd model due to the extreme lack of quality control on these POS's. Now you want me to spend more money? Are you high?"

i know!! they tried that crap with me and i said im not waiting a week for your f*** up and walked out. then called htc and they took care of everything because im still under warranty. dont deal with money hungry salesman holding phones hostage for $15 a month.
but i used the same technique as you except i put rubbing alchohol on the swab to clean the contact better. *dont use a jack ass amount of alcohol though*
Sent from my HTC Glacier using XDA App

Well that didn't work. I'm sure there's a short in the electrical system. The battery drains like water through a colander ever since this problem showed up.
But I think the short is internal and not right at the plug. (Which is odd because if I plug in a headset it works fine. I just don't want to carry a headset with me wherever I go.)
The best solution I've found so far is just to turn off the "Display headset icon" in the cyanogen settings so I don't have to look at the damned think blinking, then just use my phone as a text only device until the new one comes on Thursday.

yeah but it sucks that your battery is draining still..but im sure you can tough it out till tomorow
Sent from my HTC Glacier using XDA App

smokeuout said:
im sure you can tough it out till tomorow
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Click to collapse
It's torture!
Absolute torture! The CIA should realize they don't have to water board terrorists because of this. They can just take away half the functionality of their smart phones!
I mean it! I'll talk! I'll say whatever they want me to say! Just make my phone work!
Or...send me another borked one. I'm good with that too because I'll trade it as an even exchange for a 4G Slide, give it to my wife, and upgrade her account with a Sensation that I will take.
I think the thing that annoys me is that the one that just broke has the good emmc chip and the good screen. But this random stupid problem. Now I have to play the "Do you get what you paid for or do you get garbage parts" lottery again. And even if I get the good parts I can never rely on the device again because it's reputation is killed with me.
Update: And i came in 50/50 in the new phone lottery. Bad screen but good chip.

Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
Sent from my HTC Glacier using xda premium

smokeuout said:
Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
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Well when you put it in perspective like that I just sound whiny.