Database Users

Flashed 32B on 32A HTC Magic

So I have bought a HTC Magic in Singapore about a year ago.
Some of the information about my phone before it got stucked in HTC Magic power-on screen:
SAPPHIRE PVT 32A SHIP S-ON A
HBOOT-1.33.0007 (SAPP10000)
CPLD-12
RADIO-6.35.07.29
Aug 4 2009,19:43:30
I found a site that helped me to get my phone rooted as follow:
SAPPHIRE PVT 32A ENG S-OFF H
HBOOT-1.76.2007 (SAPP10000)
CPLD-12
RADIO-6.35.08.29
Aug 21 2009,18:19:15
Soon after, I started searching for new ROM elsewhere and managed to update my SPL to 1.33.2007 and that's where problem starts to occur..
My phone get stucked on HTC Magic screen display forever.
I was eager to get this problem solved and have not done enough research before I got myself in a worse situation with the phone hbooted like this:
SAPPHIRE UNKNOWN 32A SHIP S-ON G
HBOOT-1.33.0006 (SAPP10000)
CPLD-12
RADIO-2.22.19.26I
May 27 2009,19:06:41
Now I can only enter hboot and fastboot.
Can somebody help me to at least get back to my original ROM? I don't wanna root my phone ever again..
Help please~

If you can get into fastboot you're fine. Just flash 32A radio/spl again and then the desired ROM. Old radio/spl - 1.33.X/3.22.X New radio/spl 1.76.X/6.35.

yeah when turning on the phone hold home and power, if you get the recovery menu then you got nothing to worry about, just flash the proper rom and all will be fine, there is even a stock htc rom with root around here.
right here http://forum.xda-developers.com/showthread.php?t=622038
but you dont have to go back to stock, you just need to put on a rom that fits your phone. i personally suggest this http://forum.xda-developers.com/showthread.php?t=654284
so good luck post back when you get it figured out

Thank you Reziukas and sike89 for the reply..
I will try the ROM recommended in the links. =)
I cannot get into recovery (-Home- & -Power-) now due to the perfected SPL (1.33.0006).
And whenever I use the goldcard method that flooded over the internet, I always get this "Main version is older!" failure message.
I think I have made the goldcard correctly cause it worked while I was trying to flash my 1.76.0007 SPL to 1.76.2007.
Any idea?

when you hold home and power what does it do?
did you root your phone with the recovery-RA-hero-v1.6.2.img?

I did but after I flashed RADIO-2.22.19.26I with SPL 1.33.0006 I can't get into this recovery mode anymore.
When I press Home and Power, it starts booting but stucked on HTC Magic screen forever..
Easily said it, I can only enter hboot (vol down and power) and fastboot (back and power) now..

Procedure
1.Turn your phone off. Turn it on by holding Back and Power, or Vol. down and Power. Either way, boot into the bootloader.
You should see the three Androids on skateboards, and the menu title should say "Fastboot".
2.Connect your device to the computer. The display on your phone should now say "Fastboot USB".
3.Open up the shell/terminal on your computer, and type
fastboot devices [enter]Your device should be listed with it's serial number, and should say "fastboot".
4.Change directory to where you have saved your recovery image. I.e. type "cd /path/to/recovery.img in windows prompt, press enter.
5.You may issue a "dir" command (Windows) or "ls" (Unix/Linux) to make sure you are at the right directory, or just skip this step.
6.Type
fastboot flash recovery recovery.img
Check your phone's display, as recovery is being sent and flashed to your device.
Check your command prompt/shell to make sure the process is over.
i got all that from Binary100100 who got it from here http://wiki.cyanogenmod.com/index.php/RE-recovery-img
give that a shot
also maybe this might help
http://forum.xda-developers.com/showpost.php?p=4066552&postcount=2

I seem like I cannot use the fastboot command in 1.33.0006 SPL??
Whenever I type a fastboot command and press enter, I always get an error message.
>> ... FAILED (remote: not allow)
Do we have any windows application that can help to bypass all checking on the phone stats and proceeds with fastboot flash directly?

Perfected spl, you need to make yourself a goldcard

Goldcard doesn't seem to work..
Whenever I try to flash a new radio, it prompted me an error message "Main version is older!"..
What to do?

when it says main version is older it means you need the goldcard.
do you have a working goldcard? if not use this
http://revskills.de/downloads/psas.zip it will make the gold card.

No need for phone?
Hello there.
I was reading this thread and I'm having a similar problem.
I have a question, sike89.
Is it possible to create the goldcard just with the software you mentioned?
My magic 32a will only go into fastboot (stuck at splash screen) and so
I won't be able to use my phone to create the card.
Thanks!

As mentioned by YamatoDelgato, I cannot boot up my phone and thus far I am unable to re-create a goldcard.
But this "goldcard" I am using right now was a working goldcard and I am surprised that it doesn't work all the times..
By the way, I found an alternative on internet saying that you can use other HTC Magic phone to create a goldcard for your phone; Although I am not sure if its gonna work out, just give it a shot..

Sike89, am I right to say that this application does not require any HTC phone in order to create a goldcard?
I can just format my SD card using PC and input the necessary information into the application to create goldcard, is it true?

Problem Solved...with a Sacrifice.
Well I managed to get my phone booting again.
I have a rogers phone so I used their "mandatory"
update (2 sappimgs) to get my phone working again.
However, this resulted in getting the dreaded
SPL 1.76.0010 meaning I can't root it easily.
However, I know that with a working
phone that I now have, I could use it to obtain
a gold card.
Boy that was scary!
I'm so scared to try rooting again but I probably will hehe !
Thanks to xda community and google search!

I lost my original nandroid backup but did manage to install an original ROM on my 32B (Vodafone). Took some work but it worked Afterwards I wrote a tutorial about it (google How to restore your custom ROMed HTC Magic (Vodafone 32B) – a walk through, I can't post links yet).

[Q] Please help. (Radio Switcher v."GUI 4.1)

Hi guys.
I tried changing my spl, radio,recovery to old using Radio Switcher v."GUI 4.1
I had firmware 2.0 running before and wanted to update to 2.2 so tired changing to old spl before updating new firmware from zip. But now If I try to load the old radio, the green bar loads, then a red bar appears and then, screen starts to flicker. Then the whole screen black out. Can someone help me fix this. been trying whole day to fix this.
Here is my print info
Radio version: 6.35.16.19.
SPL/hboot version: 1.76.2007.
product: sapphire.
mid: sapp10000.
security: off.
build-mode: eng.

that's what I did with my phone about 3 months ago and never turned back on I guess it's bricked but wanted to see if there's away to bring it back to life I have the mytouch 4G now but miss my little mytouch 3G

Oh CMON! pls don't say that! isn't there anyway this could be fix!>?

rosemarygirl said:
Oh CMON! pls don't say that! isn't there anyway this could be fix!>?
Click to expand...
Click to collapse
What phone are you using to be exact?

Vodafone HTC Magic

Can you get into fastboot? Do you see a led when charging up the phone?

zeroafro said:
Can you get into fastboot? Do you see a led when charging up the phone?
Click to expand...
Click to collapse
yes i can get it to fastboot and the led is orange when i connect via usb cable.

I believe you have a 32b device. Please take a look at this post.
Judging by the reply, i think you have mixed radio/spl combo. The 6.35 radio is for the 32A devices.

zeroafro said:
I believe you have a 32b device. Please take a look at this post.
Judging by the reply, i think you have mixed radio/spl combo. The 6.35 radio is for the 32A devices.
Click to expand...
Click to collapse
But now on the fastboot screen top it say's "Sappjire Pvt 32A Eng S-OFF H.
BTW that link has nothing but just one question/

So is your vodafone magic 32A or 32B before you flash anything?

I have read this link and tried flashing the newspl, nr 1.76.2007 but at the end of the loading bar the screen goes blank and it fails flashing.

zeroafro said:
So is your vodafone magic 32A or 32B before you flash anything?
Click to expand...
Click to collapse
OMG! I didn't check that before trying this. but now it shows 32A. Damn!

Easy now...
Relax... you have eng spl... we have full control :0)
What's your fastboot info... ALL OF IT!
I need the CPLD to determin which device you have..
If you have CPLD-10, then you have 32B... if it CPLD-12 then it's 32A...
Provide the info, and we make sure you are done in 15 min :0)

mumilover said:
Easy now...
Relax... you have eng spl... we have full control :0)
What's your fastboot info... ALL OF IT!
I need the CPLD to determin which device you have..
If you have CPLD-10, then you have 32B... if it CPLD-12 then it's 32A...
Provide the info, and we make sure you are done in 15 min :0)
Click to expand...
Click to collapse
STARTING PRINT OF DEVICE INFO.
-----------------------------------.
Radio version: 6.35.16.19.
SPL/hboot version: 1.33.0013.
product: sapphire.
mid: sapp10000.
security: on.
build-mode: ship.
-----------------------------------.
Print of device info SUCCESSFUL.
Device is NOT ROOTED - flash old/new disabled.
Please visit http://forum.xda-developers.com/showthread.php?t=677045 for further instructions.
okay I know it show's not rooted, yesterday it wasn't like that, I even got to load to the recovery screen, but AGAIN I think i flashed or loaded my phone to 3A. My phone is google branded so I guess its 3B because in 3B i can flash and load anything without getting the screen going blank and all. So today I have been trying to root it again because obviously now i can use the radio switcher or anything.
I'm following these cyanogem mod instructions here
but after following up to these instructions
# Copy the COC10 build (SAPPIMG.nbh) file (and no others!!) to your SD card.
# Shut down the device.
# Reboot into fastboot by holding Volume Down + Power (you should see three Androids on skateboards)
I only see
<vol down> HBoot mode
<send> reset device
<action> reset to Hboot
<menu> power down
So what i did from here was pressed vol down and a screen appears, starting to load boot etc. and shows no image, no boot etc..
I'M STUCK HERE AGAIN.!

mumilover said:
Easy now...
Relax... you have eng spl... we have full control :0)
What's your fastboot info... ALL OF IT!
I need the CPLD to determin which device you have..
If you have CPLD-10, then you have 32B... if it CPLD-12 then it's 32A...
Provide the info, and we make sure you are done in 15 min :0)
Click to expand...
Click to collapse
Here is my fast boot info
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT-1.33.0013 (SAPP10000)
CPLD-10
RADIO-6.35.16.19
Oct 21 2009,22:33:37
on the back side of my phone cover it says with google, so i think its 32B

okay just now I did up to
Reboot into fastboot by holding Volume Down + Power (you should see three Androids on skateboards) step on link
and when it started checking for signature it showed an error after the blue bar went all the way to the top. The error shows "Model ID incorrect update fail"

oh someone please help me I've been without a phone for two days. I'm going through so much to fix this myself too.
I think I have to find a way to get back to 32B from 32A before doing anything.

You just messed up big time.
Your eng spl just got deleted.
I told you, this could be fixed in 15 min if only you gave the info i wanted.
Why are working in the blind?
Why did you not wait for instructions?
I only wanted 1 little thing from you... and you go and totally mess up your device.
DON'T WORK IN THE BLIND.
DON'T FLASH STUFF UNTIL YOU ARE SURE YOU KNOW WHAT YOU ARE FLASHING.
If you want help, then do this:
Write here ALL, i repeat, ALL your fastboot info.
Also, execute this command and post back the result:
Code:
fastboot getvar version-main
Then you sit and do NADA, until i tell you what to do.

mumilover said:
You just messed up big time.
Your eng spl just got deleted.
I told you, this could be fixed in 15 min if only you gave the info i wanted.
Why are working in the blind?
Why did you not wait for instructions?
I only wanted 1 little thing from you... and you go and totally mess up your device.
DON'T WORK IN THE BLIND.
DON'T FLASH STUFF UNTIL YOU ARE SURE YOU KNOW WHAT YOU ARE FLASHING.
If you want help, then do this:
Write here ALL, i repeat, ALL your fastboot info.
Also, execute this command and post back the result:
Code:
fastboot getvar version-main
Then you sit and do NADA, until i tell you what to do.
Click to expand...
Click to collapse
are you shouting at me I'm a newbie to these things. well I couldn't wait for someone else to reply or wait till help. so thought of going through things on my own. But from here on i'll wait for you <3 thank you
so first tell me how do I execute that command? what application do i have to use, I'm on a windows 7 system. I was using this radioswitcher thing to flash et.. before.

I just get frustrated when i see people mess up their device.
Specially when you write that this is the only one, and you now have been without a phone for 2 days.
Read your pm!

[Q] 32A Magic no ROM or adb only fastboot

I’m having a problem using my phone, it seems to be semi-bricked.
Phone Details:
HTC Magic 32A – bought in Singapore (SingTel)
CID: HTC__023
HBOOT: 1.76.0008 (SAPP10000)
CPLD-12.
RADIO-6.35.08.29
ROM: None (it was the latest CyanogenMod before it got erased)
Problem:
I tried flashing an incorrect RUU ROM on my phone and now it is stuck on the fastboot screen. Here is what I see when I press the power button:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-6.35.08.29
Nov 3 2009, 15:56:29
RUU
At the bottom of the screen there is an image of a microchip and a red hexagon with two crosses.
When I plug-in the phone to my computer "RUU" changes to "RUU USB".
The only command I can run from the cmd prompt is "fastboot". ADB does not work and I don't seem to be able to browse to my sdcard.
What I Have Tried So Far:
1. I have tried using the “fastboot” command to boot and flash images, radios, and hboots. Nothing works. Either my cmd prompt hangs or it just says “FAILED”.
2. I downloaded a variety of stock RUU ROMs. The Singapore/Philippine ROMs seemed to work but then I got the error “BOOTLADER VERSION ERROR”. With all other ROMs I got the Customer ID error.
3. I tried to make a goldcard, but the steps to make one requiring being able to use the “adb” command and whenever I try this it says “daemon starting” and then “error: device not found” (or something similar). So, I am unable to find the CID of my SD card and I am unable to make a “goldcard”.
What I Want To Do:
My phone was originally rooted and working fine. I was going to sell it to someone so I thought I would flash the stock Sense UI. I guess along the way I made a mistake and now it seems to be bricked.
Please note that I have tried steps 1 to 3 and they do not work. I have gone through hundreds of threads on XDA and other forums. Clearly, I need to figure out a new way of doing this.
If you could help me get it working (in any way, shape or form) I would be helpful.

Run this command:
Code:
fastboot getvar version-main

mumilover said:
Run this command:
Code:
fastboot getvar version-main
Click to expand...
Click to collapse
Thanks!
I'm at work right now, will try it when I get home. What should I expect after running the command?

More help :0)
I need the version to assess the state of the device.
I could be a simple reflash or some solution. But need to know what version you are on now.
You could spare yourself some time by doing a goldcard... just to be sure :0)

mumilover said:
More help :0)
I need the version to assess the state of the device.
I could be a simple reflash or some solution. But need to know what version you are on now.
You could spare yourself some time by doing a goldcard... just to be sure :0)
Click to expand...
Click to collapse
Ok thanks. Will give you the information when I can do it.
As I mentioned I am unsure how to do a goldcard if I cannot access the adb command. Basically, I can't do anything on my phone so how am I supposed to do the adb command?

Output of fastboot getvar version-main is
version-main: 3.04.401.2

http://forum.xda-developers.com/showthread.php?t=1134449
check my last post.
There are instructions reinstall your phone

mikeyv said:
http://forum.xda-developers.com/showthread.php?t=1134449
check my last post.
There are instructions reinstall your phone
Click to expand...
Click to collapse
NOOOOOOOO.... God no....

abhiroopb said:
Output of fastboot getvar version-main is
version-main: 3.04.401.2
Click to expand...
Click to collapse
That nr. is for HTC Austria test-signed.
You need Singapore/Phillippines WWE... but the newest for you cid nr is 3.03.707.5.
The only solution for your problem is to make a goldcard...
You can make a goldcard on ANY android phone... it will work for your phone also.

Thanks. But, I only have the one Android phone and my friends don't have any. Is there any way to make a goldcard without the Android phone?
Thanks

Nop... ANDROID as far as i know.

Thanks, but I guess my device is effectively bricked then

ok I managed to get a spare Android device and create a goldcard. Now what do I do?

Are you still looking for help?

mumilover said:
Are you still looking for help?
Click to expand...
Click to collapse
Thanks for replying. Yes I do. Basically I created a goldcard using my GS2. I think I did everything that I had to do and the goldcard is visible on my computer so I think it works.
Basically, what steps do I have to take now?
Thanks

Download these files:
https://rapidshare.com/files/1199739414/3.05.401.1_1.zip
https://rapidshare.com/files/822530102/3.05.401.1_2.zip
1)rename the first file to sappimg.zip
2)put it on the goldcard
3)start in hboot mode (hold volume - together with power. '-' = volume decrease)
4)The device should restart into fastboot by it self, then power it down. If not just power it down when its done flashing.
5)rename the second file to sappimg.zip
6)put it on the goldcard (overwrite the old file if you have to)
7)start in hboot mode (hold volume - together with power. '-' = volume decrease)
8)Once done flashing, just restart into the system as a normal boot.
9) This should boot up a stock nordic rom. From there you should follow my root guide found in my signature. Do the custom recovery and eng spl.
10)come back here when all steps are done.
Post here if you get any problems.

mumilover said:
Download these files:
https://rapidshare.com/files/1199739414/3.05.401.1_1.zip
https://rapidshare.com/files/822530102/3.05.401.1_2.zip
1)rename the first file to sappimg.zip
2)put it on the goldcard
3)start in hboot mode (hold volume - together with power. '-' = volume decrease)
4)The device should restart into fastboot by it self, then power it down. If not just power it down when its done flashing.
5)rename the second file to sappimg.zip
6)put it on the goldcard (overwrite the old file if you have to)
7)start in hboot mode (hold volume - together with power. '-' = volume decrease)
8)Once done flashing, just restart into the system as a normal boot.
9) This should boot up a stock nordic rom. From there you should follow my root guide found in my signature. Do the custom recovery and eng spl.
10)come back here when all steps are done.
Post here if you get any problems.
Click to expand...
Click to collapse
Thanks for the response a few things:
Firstly, would you mind posting the file elsewhere (either MediaFire, Dropbox, or XDA-FTP itself). Unfortunately, rapidshare is blocked in Singapore.
Secondly, my phone only boots into the white fastboot screen, no matter what I press or do. I am not near my phone right now (and will test this method later), but I am fairly confident it won’t boot into hboot mode.
Again thanks for the response and hopefully it will work!

While we're on the same topic, I have the exact same problem as the OP, I've got no recovery and only have access to fastboot and hboot, problem is in the details:
SAPPHIRE PVT 32A SHIP S-ON G
HBOOT 1.33.0013 (SAPP31000)
CPLD-13
RADIO 6.35.10.18
and after running the getvar command as the expert suggested, my version is this:
2.10.531.4
I've tried what I assumed to be everything, I try pushing new radio and recovery images through fastboot, but it just won't work since I have the damn S-ON thing. And every SAPPIMG i find seems to just outright fail. Either it says incorrect Model ID, or in one case the damn thing flashed the locked hboot (put me in an even bigger pickle) and then hung at flashing the new radio. After 2 hours of it hanging, I gave up. Any advice would be appreciated, it's a friends phone and I said I'd do him a favor by rooting it (as I have rooted several android devices before) but I had no idea this device would be this difficult. I do have a goldcard.

I just tried the first sappimg file in your answer post, and it once again told me incorrect Model ID I don't know how much it matters, but I have the Mytouch 3G with the 3.5mm headphone jack.

T-MOB010 is my CID

Please help!!!!i thing it is bricked

Hello
I tried to flash an original RUU to my sapphire 32A with 2010 hboot and 3.22 radio....I received an error while updating the radio..Now when i turn on the phone it shows me the Fastboot mode with 2009 hboot and 3.22 radio and cannot flash again..When it goes to radio the screen becames black
Please help!!!!

More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?

boot into recovery doesn't work?

no only the fastboot!nothing else

Please help mee!!!!

nikosdd said:
More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?
Click to expand...
Click to collapse
You have mismatching radio/spl combo.
Download my fastboot commander from my signature and provide here all device info.

............................................................
Operating system: Windows.
Tools folder found.
Windows fastboot tools found.
The folder containing the IMG files was not found.
No Nandroid folder was not found - "Restore" button disabled.
STARTING PRINT OF DEVICE INFO.
-----------------------------------.
SPL/hboot version: 1.76.0009.
Radio version: 3.22.20.17.
Main software version: 3.05.401.3.
cid: htc__n34.
cpld: 12.
product: sapphire.
mid: sapp10000.
security: on.
build-mode: ship.
-----------------------------------.
Print of device info SUCCESSFUL.
This device does not have s-off nor eng hboot.
ARE YOU SURE THAT THIS IS THE RIGHT TOOL FOR YOU?.

is the phone bricked????

Yes and No... it's very hard to bring it back...

please tell me the way...!

i tryed something and now i got this
HBOOT-1.76.0008 and from fastbootcommander the same as previous...Is now easier or i made a ........???

Please help mee~!!!>.......

The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.

mumilover said:
The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.
Click to expand...
Click to collapse
XTC clip got its price reduced by 83 % on their wesite (from 310 to 54 usd)

Yea... but is the phone worth it?
A new phone will cost you the same or a little bit more...

sir what about my case
sapphire unknown 32a ship s-on g
hboot- is for 32b(sapp10000)
2.22etc. also for 32b
after i flash sappimg.nbh, it became like that and i cant access recovery mode, bootloader only , but i cant change the spl and i cant put recovery.img. it says remote:now allow

The answer is found in your thread..

no it remains at the Fastboot mode.It vibrates and cmd stucks at INFO0 and after 2 minutes the phone does a soft reset showing the HTC logo and after 2 minutes again and again...XTC clip is 30 eyros and at ebay more cheaper..Are you sure that this will fix it?.Also if i try to flash a rogers rom with goldcard that has higher version than the current???But i heard about a risk that if it works you are ok but if not i will make the things worse...is that true?

And has HBOOTPREUPDATE = 12 (i thing is about hboot) and i created a goldcard Sandisk 2gb with SimpleGoldCard_v1.I took the CID of the memory stick from my other mobile HTC Desire

As long as you have mismatching spl/radio you will get failing radio flash.

[Q] HTC Sapphire stuck in RUU mode??????

Sapphire pvt 32a ship s -on h
hboot-1.76.0009 (sapp10000)
cpld-12
radio- 6.35.08.29
ruu
i tried with different original roms (stock roms) but in vain dont know from which country it belongs or which is the proper stock rom for it
i also tried with back + power button and volume down + power button
always comes above scene
can someone find with sn: Ht96rkf02355
plz tell some solution
thanx in advance

make sure your USB cable is working properly, secondly if you where attempting to flash a recovery (it happen with me) sometime recovery won't get flashed properly so phone stuck at splash screen (mytouch logo in your case it might be HTC) then at some corner of screen you get "RUU Mode" in red font, if it is so... then you might need this link, this link contain various list of RUU for 32a board and 32b board. Read carefully inside the link before you proceed.
http://forum.xda-developers.com/showthread.php?t=659403
and also try to flash using goldcard
Good Luck

white screen with green writing shows the following:
sapphire pvt32A ship s-off H
Hboot 1.76.0010 (sapp*****)
cpld -10
radio - 6.35.10.18
Jan 14 2010
RUU or (RUU USB if plugged into computer)
only have access to ruu or ruu usb
fastboot can see device but always fails
when try to flash anything
roms fail at 81% when trying to unzip system.img with rom utility