I installed the Sprint TV cab that comes with the new ROM but every time I start the application I get this message.
Unable to get billing system indicator for the MDN(12)
MDN : ##########
CID : AFB52 - 73E8C- 16332
I noticed that the value of MDN is supposed to be my phone number but it's wrong. One of the numbers does not match with my phone number and I'm pretty sure that's what the problem is but I don't know how to change my device's phone number
Does anyone know how to change the phone number on Windows Mobile???
I'm sure the information is on this forum somewhere, but I'd say just give sprint a call. I can't rem. the exact steps so I won't tell you them as I don't want you wrecking your phone due to my poor memory...
I do know when I ported my number after getting my Mogul on Tuesday I was walked through some steps punching in various codes and the like and I was able to edit the phone number and something else on my phone.
jrobertiko said:
I installed the Sprint TV cab that comes with the new ROM but every time I start the application I get this message.
Unable to get billing system indicator for the MDN(12)
MDN : ##########
CID : AFB52 - 73E8C- 16332
I noticed that the value of MDN is supposed to be my phone number but it's wrong. One of the numbers does not match with my phone number and I'm pretty sure that's what the problem is but I don't know how to change my device's phone number
Does anyone know how to change the phone number on Windows Mobile???
Click to expand...
Click to collapse
I have the same problem with my Touch Pro. How do we change the MDN without going through Sprint CS? I have had enough of their crappy CS so I would rather get the info through the helpful mates on this forum.
dial ##778# send
then enter your MSL code, select edit, then select VIEW softkey, select NAM settings, there you'll find MDN, tap and hold with stylus and edit.
Hope this helps.
Oops, I just realized how old this was. Sorry, as it's probably already been resolved for the OP long ago.
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?
There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).
AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!
KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).
hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards
Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.
Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards
Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia
Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me
Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
livegod said:
Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
Click to expand...
Click to collapse
Don't know if it will work... but you coud try (using Advanced Config) to increase the number of digits used to "match" the numbers in the contacts... for example to 18 or 19 numbers... but I cannot immagine what other "consequencies"could happen...
Let us know !
Regards,
K
Hi Kostas
It seems that the problem is actually with spb Mobile Shell and not windows mobile.
When I dial using the windows mobile dialler, it gets the name and picture right, but when I use spb's dialler it shows the wrong person and name...
I will chase it up with them... and thanks for the good idea, unfortunately the Call ID Match does not help the problem.
Efgaristo!
Mark.
Hi to all geeks,
I am using my phone some time but I have a problem with the setup of the contacts,
how can u separetly put a mobile phone number and a text message number under the same contact? Every time a cell number entered it goes the same way to text message number too.
I use a 800 number and a pin code before I dial the phone number that I reach, this cause the call history to get the wrong names from adress book. For example
I call BBB but call history shows I call AAA, just because first 10 digits is the same.
Any help would be greatly appreciated
I have to dial my voice-mail number then press * to get to my voice mails, My cell phone dials the correct number but will not go to my messages , it just says leave a message, I have searched endless everywhere , is there a secret way it presses the * to go straight to messages. I edited the voice number under phone setting but no options , Thanks for any help
today my VM works normal, on both phones I have, I think it was a t-mobile issue
when not on a t-mobile tower voice mail seems to treat you as a caller LOL,