Marketplace in ZUNE software - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Well, I didn't find any thread on this issue, so I started a new one. In my ZUNE software on PC there isn't a Marketplace. When I tried to download Music + Videos extension, there was written THIS IS NOT AVAILABLE IN YOUR COUNTRY OR REGION. So, is there something to unlock this option? Something like Market enabler in Android. Or there is a way to enable this without?

You need to connect zune to an american live account. And you need to search before posting.

Hagenlund said:
You need to connect zune to an american live account. And you need to search before posting.
Click to expand...
Click to collapse
Well, I was looking and i didn't find anything. How you mean american? I need to open a new one, like I'm in US?

You can't have searched for very long then, the answers are readily available on google. But yes, if your account wasn't originally registered in a country with marketplace access then you need to make one and set that as your primary account in Zune and WP7. You can then add your original account as an extra one. You also need to change your Windows OS locale to a country with marketplace access.

Related

[Q] Change Live ID or Zune Region

Hi all,
I have successfully activated WP7 on the HD2, but I made a critical mistake:
When I created my Zune account, you have to fill in your country/region. I filled in the Netherlands. But if you don't fill in a supported country here, Marketplace won't work, because you CANNOT change the country of your ZUNE account.
You can change the country of your live/hotmail account, but that won't help (and you will get an error in zune).
My question now: Is there any way to change my Zune-account/create a new Zune account on the same Live ID?
If not, when I hard-reset my phone to connect it to another live ID, do I have to call MS again for an activation code?
Same problem here. I think I tried just about everything.
I think the only solution is to hardreset the phone and setup a whole new live-account and call again with microsoft for the activation code on the new live-account
If there's anyway to solve it, please share it
I think you can revoke your Live ID from your phone on your Windows Phone page (on this one you can make ring your phone, erase your data or even block the phone). I don't know the URL but I got the page navigating Parameters>Locate my phone menu
Let's give it a try
I've done a reset of the phone and connected with a brand new live-id. I called Microsoft to get a new key, but without succes. The guy told me I had to go to HTC. This morning a lady helped me very well.
So I tried the key i got this morning, it worked perfect! Only problem of course is that i have multiple e-mail acounts on my phone. I'm not really sure how the connection with SkyDrive is, but I think I'll have to upload my photos to my new live-id.
Do you guys think MS will just give us a new activation code if we just tell the (partial) truth? So saying we want to change our Live-ID on WP7?
Because this issue is not limited to HD2-users, but also to "normal" WP7 users that want to use the market in countries without support.
You don't need a new activation code. A single code will work fine for multiple activations.
gl0b said:
I think you can revoke your Live ID from your phone on your Windows Phone page (on this one you can make ring your phone, erase your data or even block the phone). I don't know the URL but I got the page navigating Parameters>Locate my phone menu
Let's give it a try
Click to expand...
Click to collapse
I think the URL is windowsphone.live.com, but I can't revoke my ID there. It still won't solve my problems if I could, because I want to revoke my ZUNE ID, so I can set it up again...
onslaught86 said:
You don't need a new activation code. A single code will work fine for multiple activations.
Click to expand...
Click to collapse
Even with a different Live ID? And within 30 days?
Ok guys, I can confirm it works!
What I did:
1. hard reset the phone
2. create a new Windows Live ID, based in the USA.
3. connect the new ID to Zune, say you are in the USA.
4. set up the phone, without windows live, but with another email adress
5. do the whole unlock-thingy including the registry change to HD7
6. Activate your phone with the new live ID and the old activation code.
Result: a fully functional WP7 phone.
Daanmannetje said:
Ok guys, I can confirm it works!
What I did:
1. hard reset the phone
2. create a new Windows Live ID, based in the USA.
3. connect the new ID to Zune, say you are in the USA.
4. set up the phone, without windows live, but with another email adress
5. do the whole unlock-thingy including the registry change to HD7
6. Activate your phone with the new live ID and the old activation code.
Result: a fully functional WP7 phone.
Click to expand...
Click to collapse
That's the easy part. Now try to connect your non-US credit card with your account. You can't.
Or somebody found a solution to that?
PedrooNL said:
That's the easy part. Now try to connect your non-US credit card with your account. You can't.
Or somebody found a solution to that?
Click to expand...
Click to collapse
If you have an European Credit card, create a UK-based live-ID instead of an US. The Credit Card should work, just make sure you use an existing address (they will never send mail, so just pick one).
Nice, but I already have US account. Changing it to UK seems to be impossible. Screw that multiple accounts. I dont wanna buy apps with dummy fake account since there is no way how to transfer these apps to my regular account (which I use for everything actually - mail, contacts, calendar) later.
Daanmannetje said:
If you have an European Credit card, create a UK-based live-ID instead of an US. The Credit Card should work, just make sure you use an existing address (they will never send mail, so just pick one).
Click to expand...
Click to collapse
Nope. It won't work unless the billing adress of your credit card is in the UK. But then again you would have a UK credit card
That's right. I've tried to register 3 different cards (2 VISAs and one MasterCard) and none of them is accepted not only in US, but also in UK. I even bought a VPN access to have an IP as coming from US, but no luck
Daanmannetje said:
Ok guys, I can confirm it works!
What I did:
1. hard reset the phone
2. create a new Windows Live ID, based in the USA.
3. connect the new ID to Zune, say you are in the USA.
4. set up the phone, without windows live, but with another email adress
5. do the whole unlock-thingy including the registry change to HD7
6. Activate your phone with the new live ID and the old activation code.
Result: a fully functional WP7 phone.
Click to expand...
Click to collapse
Hard reset or only flash new/same wp7 rom?
By 'hard reset' is mean 'reflash the rom' right?
jvitor83 said:
By 'hard reset' is mean 'reflash the rom' right?
Click to expand...
Click to collapse
yes, you can do it on 2 ways,
1. go to settings -> about -> reset your phone
2. reflash the rom using MAGDLR etc.
both have the same effect.
Guys, if you know, if I delete my microsoft live account and then make the same one, with the same address (I am using a google account), will I have to ask for a new activation code from microsoft or can I use the one they sent me in the first place?
thank you
You try :
1. Install Registry editor
2. Modify any key :
- [HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\Partners\{B2830 118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"=new your email([email protected] or [email protected])
"User"=new your email
- [HKEY_CURRENT_USER\Software\Microsoft\IdentityCRL\Environment\Production]
"DefaultID"=new your email
3. Restart your phone.
4. access setting->email+accounts-> tap to new Windows Live ID -> tap to password -> typing newpassword -> Sign in.
jardan said:
Guys, if you know, if I delete my microsoft live account and then make the same one, with the same address (I am using a google account), will I have to ask for a new activation code from microsoft or can I use the one they sent me in the first place?
thank you
Click to expand...
Click to collapse
From my experience, the activation code is tied to the device, not your Live ID. I have hard reset my HD2 multiple times and re-activated using the same code for three different Live IDs. I was using a US-based Live ID, then my son used my HD2 with his Live ID for a while, and now I have it back and am happlity using my Australian Live ID - all with the same activation code.

Zune Marketplace - download applications :(

Hi
I recently install wp7 inside my HD2
I'd love to install some apps inside hd2/wp7 but i suppose is really impossible
I install twice ChevronWP7, but after some days had problems with run ChevronWP7, probably MS or zune block it.
If i went Marketplace with WP7 after i clicK Install, receive this message:
Can't get info right now. Check back in a little while
I'm from Portugal, i creaet a US account with Zune, make some changes inside google chrome languages, to have access to Zune Marketplace.
Everything works fine, but after i get some download i can´t receive it inside applications.
I'm so really confused, i have my hd2 activated with microsoft activation key, but i'd love to have, some apps like, shazan, pdf reader, facebook, and some other apps, but it's impossible.
What's my best opption?
Buy a HTC HD7 when Microsoft Portugal have a Marketplace?
Wait for new and stable WP7/HD2 jailbreak?
Forget WP7 inside HD2 and install windows mobile 6.5?
If anyone live in Portugal i would pay to install me "forever" my favorite apps inside HD2/WP7
Waiting for some help, Many Thanks
You actually have several options.
Maybe you just check this thread first... lots of free apps from the marketplace are available as xap. More info in the linked thread.
Concerning your other issues, there are several other threads here. Please check.
Hi Sir
I have all this :xap
Sir, i send to my hd2 e-mail the certification file, run it, run chevronwp7 and install all this software(xap files). After 2 days if i decide to run some app like facebook or weather app, the screen go to white and after 1 or 2 seconds receive a message said, that software is revoked from Microsoft, Uninstall it
Than i decide to run one more time ChevronWP7 to unlock HD2, but "someone" block forever ChevronWP7
At this moment it is impossible to have, facebook, shazan, ip camara, twitter, Fim and Weather more than 2 DAYS.
Zune or something Block forever all this apps
Have you run the registry hacks to change your phone ID to a HD7? That's why it's not working for you.
Read the boards thoroughly first before posting.

How the heck do I change my windows live ID country?!

Ive had this hotmal account for over 9 years now, and I did not realise it has been set to USA (it was on that by default I think). Everything is linked to this account - my xbox account, my msn, my windows phone account, my zune hd account, my emails, my contacts etc... and its never been a problem.
My problem is when I was trying to buy an item in the Zune marketplace, it wouldn't let me put my credit card in because it can only be from USA, not Australia, which is where I live. Making a new account would absolutely be the worst thing I can think of and is an unacceptable solution from my point of view, this account has too much.
So how do I go about changing the account country from USA to Australia? Any help on this matter will be highly appreciated! Or am I screwed, or is there some workaround I can go with for the time being apart from hard resetting my phone. Would buying xbox live credit points from someone in the usa allow me to do the work around? I presume since I'm with an American account if I can fix that up, I can actually purchase music as well in Australia as well as games?
Thanks!
try http://account.live.com, changing your country
Yes, that's already set to Australia, but the billing account is set to usa. And stuck on.
Have you had your Nodo update? I thought I saw something in the changelist that applied to this?
Sent from my OMNIA7 using XDA Windows Phone 7 App
You can't change it. This has always been a point of contention with passport services. Once your billing region is set on account creation it can never be changed again. Ever.
I have the exact same problem, Have had for years now with my xbox. You're only option is to create a new account.
I've contacted Microsoft before about this and you get spun some nonsense about it being "impossible" to change.
No no-do update for my omnia 7 yet.
And if I do have to create a new account, how the heck do I even sign out. If only there was a way to *fake* an American card via paypal or something. You know.. anything.
Unfortunately to remove the "Primary" account you have to factory reset the phone. As far as I know. It's because everything (xbox, zune, market place) is tied to it.
I don't think the country information is encoded in the card number http://en.wikipedia.org/wiki/Credit_card_numbers as credit cards like Visa and MasterCard are not a national card. My guess is they query a central database which has the country of issue. As such I think it's hard if not impossible to fake.
Hello,
Let me suggest you a little trick...
1. Go to support.xbox.com
2. Log in
3. Click on My Account (top right)
4. Right down, the very last option - Manage Account Region
5. There you can change your country to your desired one
I did work for me and I hope it will help you...
Best regards,
Arnie
Did you sort out the problem in some way??? I am interested because I didn't put CC information yet for the marketplace and my main hotmail account is a .com registered in 1998 and i'm in Italy I have another one (.it) but I did it just for paypal
I'm lucky - my Dutch credit card (Master) just worked
Guys, please go to this link and vote for the suggestion:
http://windowsphone.uservoice.com/f...s/2283474-enable-to-change-my-account-country
Also here:
http://windowsphone.uservoice.com/f...llow-changing-your-windows-id-location-and-no
jubbing said:
Ive had this hotmal account for over 9 years now, and I did not realise it has been set to USA (it was on that by default I think). Everything is linked to this account - my xbox account, my msn, my windows phone account, my zune hd account, my emails, my contacts etc... and its never been a problem.
My problem is when I was trying to buy an item in the Zune marketplace, it wouldn't let me put my credit card in because it can only be from USA, not Australia, which is where I live. Making a new account would absolutely be the worst thing I can think of and is an unacceptable solution from my point of view, this account has too much.
So how do I go about changing the account country from USA to Australia? Any help on this matter will be highly appreciated! Or am I screwed, or is there some workaround I can go with for the time being apart from hard resetting my phone. Would buying xbox live credit points from someone in the usa allow me to do the work around? I presume since I'm with an American account if I can fix that up, I can actually purchase music as well in Australia as well as games?
Thanks!
Click to expand...
Click to collapse
You simply can't.
WMGreenhorn said:
Hello,
Let me suggest you a little trick...
1. Go to support.xbox.com
2. Log in
3. Click on My Account (top right)
4. Right down, the very last option - Manage Account Region
5. There you can change your country to your desired one
Click to expand...
Click to collapse
Worked for me! Thanks!
---------- Post added at 02:20 AM ---------- Previous post was at 02:19 AM ----------
kieboy said:
You simply can't.
Click to expand...
Click to collapse
Did you try WMGreenhorn's suggestion above?

[Q] Not able to buy apps in India because of Windows Live US account

I have a unlocked AT&T Focus working great in India with Mango updated. I use a Windows Live US account till now to download free apps from the marketplace. I am not able to buy because it is not accepting Indian credit cards.
Now since marketplace has opened in India, i would love to use that for purchase. Unfortunately the US live account is not working in the Indian marketplace.
I did some research and it seems that there is no way of migrating live accounts between regions.
I have read that doing a factory reset will make the phone ask for a live account again so that i can use my Windows Live India based account. But I fear that the unlock may go away doing a reset.
What are my options now to buy from the marketplace without loosing the unlock ?
If you're worried about Network Unlock, don't. Once unlocked, the phone will remain unlocked, no matter what you do (re/flash, hard reset, etc).
Refer to my post here for more details.
Thank you EnderPsp It worked. I did a hard reset using *2767*3855# and voila phone reset without loosing the Network Unlock. Then signed in with my india live ID and purchased from marketplace. Cool
inthezion said:
I did some research and it seems that there is no way of migrating live accounts between regions.
Click to expand...
Click to collapse
I've migrated my Live account from US to Russia using this link.
ru-dmitry said:
I've migrated my Live account from US to Russia using the above link.
Click to expand...
Click to collapse
Migration only works where XBOX live is supported. Unfortunately India is not on that list. Thanks.
PS: I removed the URL from the quote coz I am new here and not supposed to post any links.
Hi, I am thinking of buying focus from ebay india.It is AT&T unlocked version.According to your post you have upgraded it to mango.Can you please tell me How to do upgradation.Have you put any microsd card for expantion? Thanks.I am from Bombay
Can you please tell me How to do upgradation.
Click to expand...
Click to collapse
Just sync over zune. If mango is not showing for you, try the cutting internet off while zune is searching for updates trick. This will take you directly to Mango via few intermediate updates.
Have you put any microsd card for expantion?
Click to expand...
Click to collapse
So far I have not put any microsd card.
Note : Do sync using your India based Windows Live Account. Otherwise you will not be able to use the India Marketplace. Great Phone. You will love it
My phone will arrive sometime next week.Is there any support for this phone in india from Samsung?if you browse thru Samsung india web site you only see androied phones.samsung has launched new omnia W mango phone in India,but it is not on their site.
Great I don't think Samsung will support this in India. Focus is a US specific model.

Samsung Focus and straight talk help

I am very sorry for this burnt out topic, but I am in need of some assistance.
Basically I bought a Focus, and I am having trouble with marketplace, downloading apps, and other things.
I activated it, and can make calls, get on the internet, etc. I created a windows live ID, and for some reason when I go to market place it just says "no results" under everything I try to click. Basically, apps, games, and everything else is just blank.
I set up my email fine, facebook, outlook, and it all works, but for some reason none of my windows options seem to work.
Is there something else I need to do to get this stuff working?
The phone is not unlocked either. I went to "windowbreakme", but it says I cannot download ".js files" when I click the download link to unlock it.
Thanks for any help.
awforever said:
I am very sorry for this burnt out topic, but I am in need of some assistance.
Basically I bought a Focus, and I am having trouble with marketplace, downloading apps, and other things.
I activated it, and can make calls, get on the internet, etc. I created a windows live ID, and for some reason when I go to market place it just says "no results" under everything I try to click. Basically, apps, games, and everything else is just blank.
I set up my email fine, facebook, outlook, and it all works, but for some reason none of my windows options seem to work.
Is there something else I need to do to get this stuff working?
The phone is not unlocked either. I went to "windowbreakme", but it says I cannot download ".js files" when I click the download link to unlock it.
Thanks for any help.
Click to expand...
Click to collapse
Also, I have an update available, but not sure how to download it. There is no option to download it, and it says to plug into computer, but I have tried two computers now, and it doesn't get recognized. Like I never plugged anything in. It beeps that its charging, but no sync, pop up, nothing.
I would suggest you try resetting the phone and then do the setup over a wifi instead of cellular data. Once you get the updates and re-connect your live account then make sure you setup the APN proxy for StraightTalk.
RonV42 said:
I would suggest you try resetting the phone and then do the setup over a wifi instead of cellular data. Once you get the updates and re-connect your live account then make sure you setup the APN proxy for StraightTalk.
Click to expand...
Click to collapse
Ok. I will try that. Thanks.
awforever said:
Ok. I will try that. Thanks.
Click to expand...
Click to collapse
No. No. No. Do not use the proxy under the APN settings. Just the att.mvno. nothing else.
you may need to install samsung usb drivers (google it) for your pc to recognise phone in zune.
All is done thru zune.
Get WP7Tools in order to access a marketplace, there are some specialized apps on here to do this.
One is called Market Select.
If you can get your phone windowbroken on that web page (view in mobile mode) you can use Multiple Xap Installer v1.1 to
get unlocked apps onto your phone.
SdM123 said:
you may need to install samsung usb drivers (google it) for your pc to recognise phone in zune.
All is done thru zune.
Get WP7Tools in order to access a marketplace, there are some specialized apps on here to do this.
One is called Market Select.
If you can get your phone windowbroken on that web page (view in mobile mode) you can use Multiple Xap Installer v1.1 to
get unlocked apps onto your phone.
Click to expand...
Click to collapse
No, again this is incorrect information. Please do not post in threads if you are not 100% certain the advice you are giving is correct as it will just cause more confusion. Or if you are unsure about your advice please include that in your post. That said, your eagerness to help is always welcome.

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