Just how bad is Samsung with updates? - Epic 4G General

I've been disgusted by Samsung's lack of support of this phone or any phone they've released in the US. When the galaxy S line came out in the US, I encouraged everyone to buy them because they were such good phones. Well they were good on Eclair when they came out and didn't really fix all the problems in the extremely delayed Froyo release. I still laugh to my self when I remember asking the Sprint salesman when the Epic will get Froyo and he said "by the end of September" (I bought it September 9th). For anyone that uses the "best hardware" bs excuse I don't care. I want my phone to work not to have the "best hardware". The keyboard still doesn't work properly and that's the only reason I bought this stupid phone. Anyway, I was looking at this androidcentral article about fragmentation and I noticed something interesting; Samsung has only updated ONE phone to gingerbread in the US. Just one phone on one carrier, the Droid Charge. The other Samsung phones on gingerbread are the ones that launched with it. I would never in my life buy another Samsung phone but unfortunately the Nexus Prime is made by Samsung so they'll have to get my money again. I'm definitely buying the Prime next month and either smashing this epic piece of s**t to pieces with a hammer or donating it to a developer. Probably the latter since I've been dying to have a fully functional cm7 build for months.
Sources:
http://www.androidcentral.com/dear-molly-rants-lets-talk-about-android-fragmentation

They are bad... The worst IMO. Its all because of the "UI's they put on. But if the prime comes to sprint i will be buying it. I assume the prime will NOT have touchwiz. But we will see, I at lease hope because it does not have a keyboard it should have CM7 soon.

Samsung is known for its prominent hardware manufacture ability.
If they had deep software capability, they would've not use android to sell their phones.
They're strategy is to own other handset manufacturers with superior hardware qualities like SAMOLED, curved screen, thinness, etc..
After they sell their product to customers, they just do enough support to prevent a riot.
So for the software updates, you can't expect from Samsung. It is waste of money for their view. Just make the next one with Gingerbread or ICS and sell 'em.
Want proof? Search for Omnia 2 that was sold as "iPhone killer" in Korea. It had Winmo 6.5 on it. People had to be stuck with it for two years, and by that time even Microsoft dropped Winmo and got Windows 7. If you search in youtube, you can see people video hitting the Omnia 2 with hammer.
Moral of the story? Don't expect awesome software supports from Samsung.
Get nexus.

They are definitely becoming better. The Omnia thing is a pretty bad example (Samsung didn't say the device was an iPhone killer, it had Windows Mobile on it (an OS by Microsoft which wasn't very elegant and Microsoft didn't bring updates very often, in fact 6.5 was the latest version and Microsoft killed it, what could Samsung have done about it? An update to the completely different WP7 years later was practically impossible and never promised by anyone). Plus, it is an old example, things can change totally in the smartphone world in some months. SGS1 users -especially in the US- had to wait extraordinarily long for Gingerbread but it feels like the whole thing has become better (rather subjective but also visible in terms of the SGS2).
In the end most over the average users didn't know that Gingerbread existed and didn't miss much, the Galaxy S1 was certainly no bad phone, hardware- and softwarewise. And all those Geeks who are longing for every little update and who read and post here in the forums are probably more happy if they just install another ROM.

First off Samsung makes the Nexus. 2nd off Samsung is great with updates....if you don't have a US carrier or Touchwiz. European Galaxy S phones have had Gingerbread for 6 months. Nexus gets very timely updates. To judge a company on 1 out of the thousands of products they make is being very single-minded. All the major US carriers Galaxy S line have not been updated. When we didn't get Froyo for 6 months Sprint blamed Samsung and Samsung blamed Sprint. This phone was the 1st Galaxy S to get Froyo then they took it back and T-mobile got theirs then Sprint. So obviously there are issues when dealing with Touchwiz, FCC hardware restrictions and the carriers. For all we know Sprint is holding onto the OTA because they are having equipment maintenance issues across the country an want to wait until they are fully operational. The 99% of Epic owners are oblivious to what Gingerbread even is so Sprint figures it can wait a few weeks.
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kennyglass123 said:
First off Samsung makes the Nexus. 2nd off Samsung is great with updates....if you don't have a US carrier or Touchwiz. European Galaxy S phones have had Gingerbread for 6 months. Nexus gets very timely updates. To judge a company on 1 out of the thousands of products they make is being very single-minded. All the major US carriers Galaxy S line have not been updated. When we didn't get Froyo for 6 months Sprint blamed Samsung and Samsung blamed Sprint. This phone was the 1st Galaxy S to get Froyo then they took it back and T-mobile got theirs then Sprint. So obviously there are issues when dealing with Touchwiz, FCC hardware restrictions and the carriers. For all we know Sprint is holding onto the OTA because they are having equipment maintenance issues across the country an want to wait until they are fully operational. The 99% of Epic owners are oblivious to what Gingerbread even is so Sprint figures it can wait a few weeks.
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All excuses, if other manufacturers like HTC and Motorola can push gingerbread updates in a timely manner then Samsung should be able to as well. I'm not judging them on one product, I'm basing my argument on every phone they released in the US. I know Samsung makes the Nexus S and the Nexus Prime... I clearly stated that in the OP. Clearly you have trouble reading and/or comprehending written statements.
What makes it even more pathetic on their part is that they've had a phone with gingerbread on it with essentially the same hardware as the other galaxy S phones for almost 10 months and still nothing. Just ****ty leaks with tons of things not working. I know the international version has had it for a while and it's been working out well for them but why such a delay with the US market? It's a huge market when it comes to mobile and they've sold millions of handsets here. They clearly could care less about what happens in the US which is why I'm always perplexed when people drool over new Samsung phones. I can't help but laugh when I hear ZOMG EXYNOS DUAL CORE, IT CAN RUN THE INTERNET! Too bad all that processing power won't save you from ****ty programming and no updates.

Okay okay no need to take things personally.
We all are dissatisfied customers.
About Samsung's omnia 2 reference, I am pointing out that Samsung only focuses on delivering phones with high specs on paper. it is quite obvious that Winmo 6.x was crap and having it on the flagship phone at the time is like shooting yourself on the foot. Indeed nobody promised upgrade from winmo 6.x, however it's their arrogance/ignorance that gets me. They are like "we can make phone with better cpu+scree+build quality, so we are better". This approach worked for them 5~10 years ago, but not anymore. At this time of age, I want real quality product that can bring quality experience. That means hardware alone can't cut it.
It's a fact that Samsung does provide quality hardware. However, they certainly are poor at anything software. In fact they don't have any quality software to show because they don't. Touchwiz is not even a standalone OS, its just a skin/theme.
So how do Samsung try to compete with phones like iPhone? Take the idea, slap better cpu/gpu on it and stamping out phones like a crazy factory, with their massive hardware manufacturing capability. How many samsung phones we have now? And how many of them actually beat iPhones?
Galaxy S2 is very close but it is safe to say that none of them are as optimized as iPhone.
I just don't like their business style of just producing phones with highest and newest technology on it but don't care about fine tuning and optimizing the whole system.
Look at Epic 4G. It had so much capability with keyboard, good front facing camera, Wimax 4G, awesome 1ghz hummingbird cpu. But in fact they are all good on paper, but in real life experience, they fail to utilized completely.
What's good if I have the keyboard if it ignores key inputs. What's good to have ffc if like apps such as Skype don't support it (now it does, but man.. after like 10 months of ownership...?). What's good with all the cpu if the OS is not optimized and I have to install custom roms/patches to get the phone to be snappy.
The point is... Samsung can't deliver iphone killer alone.
Buy nexus, because it is combination of samsung's hardware capability with Google's software capability.

A person that takes to insults clearly has nothing intelligent to say.
FYI if you read your own thread I was responding to post 3 that said don't expect awesome updates from Samsung, get Nexus. Now who can't read or comprehend?
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kennyglass123 said:
A person that takes to insults clearly has nothing intelligent to say.
FYI if you read your own thread I was responding to post 3 that said don't expect awesome updates from Samsung, get Nexus. Now who can't read or comprehend?
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In case you were unaware nexus phones software updates come from google not the manufacturer.. Be it htc or samsung... So yes if you are unhappy about sammy updating the software a nexus phone is a viable alternative... Do your homework before you insult...
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Thank you. Wish more people were polite and helpful here.
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kennyglass123 said:
First off Samsung makes the Nexus. 2nd off Samsung is great with updates....if you don't have a US carrier or Touchwiz. European Galaxy S phones have had Gingerbread for 6 months. Nexus gets very timely updates. To judge a company on 1 out of the thousands of products they make is being very single-minded. All the major US carriers Galaxy S line have not been updated.
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Umm, this is America. We're on American carrier(s). We spend American money on this crap. Most of us ARE in fact American (or at least legal residents I would hope). In fact, after a few more beers I may even argue that supporting a foreign company's actions in this case is treason and punishable by being hanged.
Based on the above paragraph, I think we're well within our rights to judge Samsung on their American product support - which is basically non existent. Of the 3 Samsung phones I've ever owned, the only one worth a **** is the Captivate and that's only because it has fully working CM7. I won't waste anyone's time going into detail on my Epic gripes, and we all know (and probably furiously hate) the Moment.
But to diversify (and/or digress) just for a moment. I've had 2 Samsung DVD players that were complete crap and were returned. They were replaced with LG's that I am pretty impressed with. Also, my Samsung fridge makes me want to bash puppies every time I use the water dispenser.

OK, then why keep supporting them? Stop buying Samsung dude! I was just trying to note that there is more to it then just Samsung not updating the Galaxy S phones in the US. By all the RDFs it certainly isn't for lack of trying. Since the same thing happened on froyo, what really slows it down? Touchwiz? FCC hardware regs? They hate the US because Apple is based here? What really is the hold up? What is the real reason Europe gets it first?

Oh, I will stop supporting them. Epic 4g will be my last phone from Samsung.

Sir Alphonse said:
Oh, I will stop supporting them. Epic 4g will be my last phone from Samsung.
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OK. Out of curiosity which manufacturer will you try next? I also am not thrilled with supporting Samsung. I just don't think they are totally at fault. HTC rushes out updates that don't work and some claim make the phones unuseable. So are you thinking LG or Motorola?

Sir Alphonse said:
Oh, I will stop supporting them. Epic 4g will be my last phone from Samsung.
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Nexus Prime > all
And Nexus Legendary might be next Oo
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kennyglass123 said:
OK, then why keep supporting them? Stop buying Samsung dude! I was just trying to note that there is more to it then just Samsung not updating the Galaxy S phones in the US. By all the RDFs it certainly isn't for lack of trying. Since the same thing happened on froyo, what really slows it down? Touchwiz? FCC hardware regs? They hate the US because Apple is based here? What really is the hold up? What is the real reason Europe gets it first?
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We'll never know what the hold up is... For all we know they killed Jobs too.
And no, I no longer support them. Going back to your earlier point, I try not to judge them based on one product. The DVD players were crap, so they were returned. The fridge worked great for the 1st year or so before I started having problems with it (and if you think their mobile devices tech support is bad, try large appliances!). On the phones, the Moment I thought was a fluke of a bad phone, but it turned into a support nightmare. At least Sprint credited me back on that one. I thought the Epic would be a big improvement. While there was significant improvement on their part, they still suck IMHO.
In the grand scheme of things I own a HUGE amount of high tech devices. The amount of "support" I've shown Samsung with the 6 products I have bought (and 3 I've actually kept) is roughly equal to a pint of piss in the ocean. I won't write off a company based on 1 bad experience - I believe in 3 strikes and you're out and the Epic was #3.
At the end of the day, the only Samsung product I've bought and actually like is the Captivate. Ironically it's the only Samsung device I bought second hand (and behind a liquor store in a shady part of town at that).
While I'm thinking about it. I had a Philips Plasma TV which is now in pieces in my basement. About 95% of it's internals are Samsung manufactured and that thing was a steaming pile of baby ****. I now have 2 Panasonic TV's that I absolutely love.
---------- Post added at 09:09 PM ---------- Previous post was at 08:55 PM ----------
kennyglass123 said:
OK. Out of curiosity which manufacturer will you try next? I also am not thrilled with supporting Samsung. I just don't think they are totally at fault. HTC rushes out updates that don't work and some claim make the phones unuseable. So are you thinking LG or Motorola?
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Motorola for me. They may not have the fanciest screens but some close and quite technical friends of mine have the Droid 2, Droid X and their kids have Droid 3's. Yes, my SAMOLED's blow the Moto's screen away, but their phones have been quite reliable.
Also, I've been a fan of Motorola for a looooong time. My Nextel's took a brutal beating on a daily basis. I have no idea why my Razr's took all their abuse and survived. The radio's I installed in taxi cabs back in the early to mid 90's were not only rugged as all hell, but fairly high tech for their time in how they handled channel hopping and things. In my decade or so in cable we used TONS (literally tons) of their equipment and it always proved to be reliable. Not to mention the Motorola radio's that went to the battlefields and into space. That company knows how to build a damn fine RF device. I should have never strayed away from them.

Point taken. Funny thing was I bought a Samsung bluetooth headset. The ear hook snapped in half within 90 days and Samsung told me that is not included in the warranty and wanted to sell me a ear hook for $6. I told them to go screw themselves and would never buy another Samsung product. Then the Epic came out...LOL.
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kennyglass123 said:
Point taken. Funny thing was I bought a Samsung bluetooth headset. The ear hook snapped in half within 90 days and Samsung told me that is not included in the warranty and wanted to sell me a ear hook for $6. I told them to go screw themselves and would never buy another Samsung product. Then the Epic came out...LOL.
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Figures, the only movable part is not covered? Douchenozzles....
FWIW, I've always been happy with Plantronics devices. I have 2 of their BT earpieces for my mobile phones and use their CS50 series on my Avaya and Cisco endpoints.

kennyglass123 said:
OK. Out of curiosity which manufacturer will you try next? I also am not thrilled with supporting Samsung. I just don't think they are totally at fault. HTC rushes out updates that don't work and some claim make the phones unuseable. So are you thinking LG or Motorola?
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If the google merger goes through, I would go with Motorola.

The thing that pissed me off was it sounded like it happened all the time. Got a package of 3 ear hooks for $6 from ebay instead of giving it to them for 1. But yeah, heard Plantonics makes good bluetooths.
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Related

Samsung is missing the boat with no FROYO!

Samsung should take notes from Motorola.
The Droid 2 is breaking records in sales, mostly due to
marketing the Android 2.2 software and UI. Samsung has to hurry and get Froyo to the masses of Galaxy S owners and sell the hell out of it.
They have to keep up with the Jonses in order to sell these phones.
I think T-Mobile should step in and push this with their partners and have a huge re-launch of the phone. The vibrant is a great phone It just needs better marketing and cutting edge UI.
What do you think?
That's why it's called Samsung and T-mobile.
I'm thinking Samsung will announce something at IFA, which starts September 2nd. Their twitter keeps saying they're making a lot of big announcements. I'm hoping to get a definitive date for froyo then or at very least, the GPS fix.
Yeah I definetly agree with you. These Galaxy S phones have the hardware, but not the killer software to match it.
I was set on buying an iPhone, because I had no clue a phone like this even existed on my network.
But Samsung is by no means stupid and have been making some really indicative suggestions that we will be seeing some big changes in software in the next couple of months.
I'm more than sure that we will get Froyo, GPS fixes, and more by the end of September.
WHAT?!?!
FIRST:
the X doesn't have froyo. They have a leaked version with piss poor benchmarks.
SECOND:
the galaxy is always having a commercial on tv.
Their also selling very well.
He's referring to the "Droid 2", not the "Droid X."
I think that us techno gadget geeks here on xda certainly care about Froyo. But out of all the people I know that are in the market for a new smart phone, or actually have android phones, they don't care about froyo, or even really know what that is if you mentioned it. I think the masses care about getting on facebook and taking a picture with their phone, etc... I think the silly things like having avatar on it are a bigger selling point to the masses compared to which version of android it has on it.
jeremiah_mn said:
I think that us techno gadget geeks here on xda certainly care about Froyo. But out of all the people I know that are in the market for a new smart phone, or actually have android phones, they don't care about froyo, or even really know what that is if you mentioned it. I think the masses care about getting on facebook and taking a picture with their phone, etc... I think the silly things like having avatar on it are a bigger selling point to the masses compared to which version of android it has on it.
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i'm lost, you want to put food on your phone and that is supposed to be a selling point...
People don't even know what android is. They go around asking if that's the droid phone. I'm sure they aren't aware of different versions of software or why it matters.
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disturkis4u said:
People don't even know what android is. They go around asking if that's the droid phone. I'm sure they aren't aware of different versions of software or why it matters.
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Lol. I get that all the time, I switched from the iphone 4 to the vibrant and everyone of my friends calls it a droid. Verizon spent alot of money on marketing, but i guess any "droid" exposure is good.
Yeah + let's not forget motorola's other phones sitting on 1.5 with blur...even the behold 2 got 1.6 lol nothing to strive for
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LOL get the same thing.
Google was probably so pissed Motorola.
jeremiah_mn said:
I think that us techno gadget geeks here on xda certainly care about Froyo. But out of all the people I know that are in the market for a new smart phone, or actually have android phones, they don't care about froyo, or even really know what that is if you mentioned it. I think the masses care about getting on facebook and taking a picture with their phone, etc... I think the silly things like having avatar on it are a bigger selling point to the masses compared to which version of android it has on it.
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I agree, I think that most people want to hear "it's like an iphone" not "it's running android 2.2 with a 1ghz blah blah blah...."
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dabezt1 said:
Lol. I get that all the time, I switched from the iphone 4 to the vibrant and everyone of my friends calls it a droid. Verizon spent alot of money on marketing, but i guess any "droid" exposure is good.
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Ha. Same here. People at work ask me questions about my "droid phone". My co-worker said she almost bought a droid the other day. I asked her which one and she said, "you know, the droid phone," as if there's only one. I've explained to them before what android is but it clearly doesn't sink in. I think its safe to say most people that aren't tech nerds are clueless. Even my iphone sporting friends don't know what Android is.
Pretty much they only care can about the surface stuff really. My brother in law has a news girlfriend who had a hero and didn't even know about the market on it at all. She didn't even know it was android.
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Yea I will have to agree that the mainstream consumer isn't going to know what version of android they're running/if they have an android phone/care about updates. All they're going to see is the big screen and avatar on the vibrant and want to buy it. The tmobile store demos has a little sign listing the specs like 1ghz processor but a good mass of people won't have a clue what that even means.
Hopefully froyo comes in September because I decided to not go the rooting route this time and just patiently wait it out. I would be annoyed if they waited until the fascinate came out to release froyo.
Where do you see the Droid 2 is breaking sales records? Have you seen the numbers for Galaxy S phones? They expect to sell 10 MILLION over the next 12 months. That's more than iPhone 4 by itself. Samsung has got the Galaxy S on pretty much every provider in every country, I would have to call that pretty damned good marketing. The fact that a few hundred or every a few thousand people are chomping at the bit for Froyo doesn't even begin to move the needle enough for them to even care. The fact that they are moving forward and will be pushing updates and Froyo soon enough means that all the gearheads like us will be recommending the phone to everyone we know.
Missing the boat? I beg to differ, I would say they built the damned boat this year and are fully in charge of its direction.
I really don't understand how the OP says that Samsung is missing the boat with Froyo. They already announced that it will be released in the early part of Sep. A few extra weeks won't KILL YOU!
backslide311 said:
I really don't understand how the OP says that Samsung is missing the boat with Froyo. They already announced that it will be released in the early part of Sep. A few extra weeks won't KILL YOU!
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No, it won't kill us, but it will make me think about getting another Samsung.
If Samsung wants to add TouchWiz on their phones, then they should be prepared to react quickly when a new OS upgrade arrives. They've certainly had enough time before the Froyo original announcement.
The fact that they are lagging behind with what is supposed to be their flagship device, makes me nervous about how long it will take for the upgrade to OS 3.0, which will be a much more significant upgrade.
MacGuy2006 said:
No, it won't kill us, but it will make me think about getting another Samsung.
If Samsung wants to add TouchWiz on their phones, then they should be prepared to react quickly when a new OS upgrade arrives. They've certainly had enough time before the Froyo original announcement.
The fact that they are lagging behind with what is supposed to be their flagship device, makes me nervous about how long it will take for the upgrade to OS 3.0, which will be a much more significant upgrade.
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What makes you think they will ever upgrade the galaxy s lineup to 3.0?

This is unacceptable.

The fact that we were promised a piece of software that should only require minor tweaking is absolutely unacceptable. I use linux for almost everything and that being said I know a bit about rolling out releases of different distros and how to integrate them into different systems. Android is a linux based software, (Opensource might I add), the only reason we don't have the bleeding edge is because Samsung needs to put their horrible UI into it, TW. I don't care about "Touchwiz" its badly programmed and anyone who has taken basic programing courses could program a GUI for this phone that puts it to shame. I'm sick of dealing with leaked versions of things that I was promised. No offense to any of the Devs, you guys are incredible and should be paid to roll out these releases rather than waiting for these bad companies with their "programmers" to try to find out how to use a toilet. we should have a stable build of gingerbread by now and I'm sorry but building a driver/hardware file for a computer isnt that hard, nor should it be so for Samsung since they placed all the parts into the phone. What do they have like one person with half a brain trying to reprogram the whole OS using Assembly code? Do they not realize the OS its self is open source and you can mod the code for each phone?? Both sprint and Samsung are horrible companies, if Froyo doesn't show soon, I will never touch a single one of their products after my contract is up, which is soon. Sorry, I just needed to rage. Hard.
Im with you man. Samsung stinks! I traded my EVO for a Epic and I have regretted it since. It has the best hardware out there and ZERO support. They are too slow about upgrades that are available and even lower end phones have gotten Froyo. They should skip Froyo and be first to drop Gingerbread. But, that would be too much like right for Samsung who sold the phones then dropped all of its users like a bad habit. If they dont do something soon Ill never buy another phone from Samsung. I dont blame Sprint because dropping updates is not on them. The EVO will probably be the next to get Froyo because that's the phone that Sprint has thrown it all in with.
Actually, I'm pretty sure it's Sprint's fault for the delayed release. Sprint putting in their bloatware is the most likely reason we have not received the OTA yet. While Samsung is at fault for not getting it out sooner, it is Sprint that is causing this delay.
All companies are like this its not just sprint or samsung... I've been with every carrier except att and I've tried all three major cellphone brands and they've all lagged behind like this.
Until android is less fragmented, (think its getting there), and carriers realize their UIs only frustrate consumers and there are better ways to advertise/garnish more fundage from existing customer base; we will face "version lag" all the time regardless of carrier/phone.
Just my $0.02
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I think saying Gingerbread should be available now is pushing it..at this stage Gingerbread is for "developers"...I'm not saying that its not stable or anything, but it requires time to optimize for the hardware at hand...no phone ever gets a new Android OS until a few months after it came out..other the developer phones...
As for Froyo..according to samsung they gave it to the carriers..yes they have been slow overall but considering they are releasing 2.2.1 and not just 2.2 puts them there...
We know 100% that touchwiz is not the issue at this point as the leaks are running touchwiz just fine..
Either way there is still hope for end of the year update..as next playbook comes out on the 29th
metalblaster said:
The fact that we were promised a piece of software that should only require minor tweaking is absolutely unacceptable. I use linux for almost everything and that being said I know a bit about rolling out releases of different distros and how to integrate them into different systems. Android is a linux based software, (Opensource might I add), the only reason we don't have the bleeding edge is because Samsung needs to put their horrible UI into it, TW. I don't care about "Touchwiz" its badly programmed and anyone who has taken basic programing courses could program a GUI for this phone that puts it to shame. I'm sick of dealing with leaked versions of things that I was promised. No offense to any of the Devs, you guys are incredible and should be paid to roll out these releases rather than waiting for these bad companies with their "programmers" to try to find out how to use a toilet. we should have a stable build of gingerbread by now and I'm sorry but building a driver/hardware file for a computer isnt that hard, nor should it be so for Samsung since they placed all the parts into the phone. What do they have like one person with half a brain trying to reprogram the whole OS using Assembly code? Do they not realize the OS its self is open source and you can mod the code for each phone?? Both sprint and Samsung are horrible companies, if Froyo doesn't show soon, I will never touch a single one of their products after my contract is up, which is soon. Sorry, I just needed to rage. Hard.
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+1K
we could all do one thing in the morning CALL SPRINT AND *****
Ya it may not do any thing but piss off the cs that takes the call but o well
zman519 said:
+1K
we could all do one thing in the morning CALL SPRINT AND *****
Ya it may not do any thing but piss off the cs that takes the call but o well
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Why ***** to customer service? They can't do a damn thing. If you were to ***** to anyone, ***** to the techs or their managers.
I haven't heard any body mention this in the forums but I was reading an article that said sprint was bringing their new crappy sprint ID software to the new epic update and I guarantee that's probably what's causing the delay
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Sprint "bloatware" is only a few apps worth a few megs. I think the only bloatware would be TW. I will never understand why is it so hard to port, say, the g2 build of android to our phone or any other android phone considering its pure vanilla with a few apps installed extra.. but that's why I'm no dev lol
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elihmph said:
Im with you man. Samsung stinks! I traded my EVO for a Epic and I have regretted it since. It has the best hardware out there and ZERO support. They are too slow about upgrades that are available and even lower end phones have gotten Froyo. They should skip Froyo and be first to drop Gingerbread. But, that would be too much like right for Samsung who sold the phones then dropped all of its users like a bad habit. If they dont do something soon Ill never buy another phone from Samsung. I dont blame Sprint because dropping updates is not on them. The EVO will probably be the next to get Froyo because that's the phone that Sprint has thrown it all in with.
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right its not like ANY of the us carriers have gotten froyo on the galaxy s, something is seriously WRONG HERE and samsung is to blame! the phone should had froyo on it since DAY1! the nexus s had gingerbread since day 1 why didnt the galaxy s. regardless the epic should have froyo on it and if they want to release gingerbread later then go ahead. release froyo already! the phone never realized its potential. making us wait this long and i mean all of AMERICA is going to hurt samsung in the long run. i for one WILL NEVER BUY ANOTHER SAMSUNG PHONE AGAIN! tweet email samsung and tell them them same.
btw if u bought a vibrant, how pissed off r u that the nexus s came out!
diego1985 said:
Why ***** to customer service? They can't do a damn thing. If you were to ***** to anyone, ***** to the techs or their managers.
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They can't do a damn thing either. Especially if you're in a non-corporate store.
Can anyone put a link of as to who we can ***** too??
Let's KILL!! (lol)
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
Well Samsung must be to bizy making Auto Guns to keep the Crazy ****s in the North at bay. Than to hire any of the devs around hear that seem to know a little about our phone.
People. Say don't ***** out sprint well start posting some @samsung.com emails that you think we can ***** to insted?
Sent from my ComBadge
Matstarr said:
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
Click to expand...
Click to collapse
Exactly. Very well said. This is a samsung issue and sprint has nothing to do with it. If that was the case then when the Evo got Froyo it would have probably been delayed also. I am only posting here because I was considering getting a epic but with all this delay and lack of support, I think I will have to re-think that. Everyone said from day one that Samsung would not support the phone and it has been proven true. Just a note on the delay, I have to say that the update was out for the vibrant and it was bricking phones. That shows how good the developers are over at samsung. They can't even program their own product. It's a shame because it's such a nice phone and the keyboard was the icing on the cake. Oh well.
Jjday7 said:
Exactly. Very well said. This is a samsung issue and sprint has nothing to do with it. If that was the case then when the Evo got Froyo it would have probably been delayed also. I am only posting here because I was considering getting a epic but with all this delay and lack of support, I think I will have to re-think that. Everyone said from day one that Samsung would not support the phone and it has been proven true. Just a note on the delay, I have to say that the update was out for the vibrant and it was bricking phones. That shows how good the developers are over at samsung. They can't even program their own product. It's a shame because it's such a nice phone and the keyboard was the icing on the cake. Oh well.
Click to expand...
Click to collapse
Vary true
But in away i feel kinda bad for the hardware Engs that made the Epic they put all that work into a sweet phone and the SW people just totally drop the ball
musclehead84 said:
Can anyone put a link of as to who we can ***** too??
Click to expand...
Click to collapse
http://tinyurl.com/2al2h5u
there you have it. Have fun!
Where can we contact the company to ***** at them. Cause calling sprint isn't gonna do anything
Matstarr said:
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
Click to expand...
Click to collapse
They are both at fault actually. Samsung was slow to release the update to carriers and now they are being slow to release it to the end user. SGS devices in europe have had the update since november.
As to the evo issue, sprint considers the evo its flag ship device and as such makes sure it is up to date whereas they have made it abundantly clear they don't give a single flying **** about the epic so there is no incentive to update.
Sent from my Samsung Epic CyanogenMod 6.2 (much thanks noob)

Phone upgrades.

I'm one for technical innovation, don't get me wrong. I'm loving all the new tech that comes out. The atrix 4g basically wet my panties with its specs.
BUT. I hate how youhave top of the line equipment one day, then 6 months later it is completely outclassed.
Imagine if the video game systems did this?
The gamecube/xbox cam out in 2001
The 360 came out in 2005
The wii in 06
The ps2 is STILL kicken, but its original life was from 2000-2006
And the 360 and ps3 are here for a while to come. That much is clear. Why? Because the hardware is still underutilized!
Yeah, there were remakes, but nothing was remade to the poin where you were just "I HAVE TO UPGRADE."
they build stuff that's aheadof their times. Just recently the gamecube was found to have hidden 3d connectors!
Also, when there is a remake of a system, its usually a LOT cheaper, mostl because the cost of the tech drops. Look at the xbox 360 kinect.
Its like thedifferencebetween the galaxy s and nexus s, yet its CHEAPER!
Now look what else samsung is doing
Our Vibrant Brethren got fluffed big time. T-mo is getting a "Vibrant 4g" which is the vibrant with the original galaxy s specs (same thing but with hspa+ and ffc) and....RUNNING TW FROYO!!!!!!
Samsung is the company I wouldn't wanna follow. I've always loved samsungs hardware. Its always top of the line. But I've never had a samsung phone before this one, and I'm pretty sure this is gonna be my last -_- I thought all the stories about samsungs horrible track record regarding updates was a bunch of hoopla becaue my hero was updated regularly. My thought was "lol if htc is pushing these updates out, imagine samsungs speed!"
Boy was I wrong.
If it wasn't for the android dev community, samsungs android phones would've been dead a long time ago. They should realize this.
/endrant
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
I'm one for technical innovation, don't get me wrong. I'm loving all the new tech that comes out. The atrix 4g basically wet my panties with its specs.
BUT. I hate how youhave top of the line equipment one day, then 6 months later it is completely outclassed.
Imagine if the video game systems did this?
The gamecube/xbox cam out in 2001
The 360 came out in 2005
The wii in 06
The ps2 is STILL kicken, but its original life was from 2000-2006
And the 360 and ps3 are here for a while to come. That much is clear. Why? Because the hardware is still underutilized!
Yeah, there were remakes, but nothing was remade to the poin where you were just "I HAVE TO UPGRADE."
they build stuff that's aheadof their times. Just recently the gamecube was found to have hidden 3d connectors!
Also, when there is a remake of a system, its usually a LOT cheaper, mostl because the cost of the tech drops. Look at the xbox 360 kinect.
Its like thedifferencebetween the galaxy s and nexus s, yet its CHEAPER!
Now look what else samsung is doing
Our Vibrant Brethren got fluffed big time. T-mo is getting a "Vibrant 4g" which is the vibrant with the original galaxy s specs (same thing but with hspa+ and ffc) and....RUNNING TW FROYO!!!!!!
Samsung is the company I wouldn't wanna follow. I've always loved samsungs hardware. Its always top of the line. But I've never had a samsung phone before this one, and I'm pretty sure this is gonna be my last -_- I thought all the stories about samsungs horrible track record regarding updates was a bunch of hoopla becaue my hero was updated regularly. My thought was "lol if htc is pushing these updates out, imagine samsungs speed!"
Boy was I wrong.
If it wasn't for the android dev community, samsungs android phones would've been dead a long time ago. They should realize this.
/endrant
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I agree with you 497%
http://ps3.ign.com/articles/114/1143070p1.html
just a little link I found about the ps3 totally unrelated to this forum but hey
Intersting observation and comparison. I think the difference is that it takes so much development to introduce a new system that the entire process is excessively costly. From my understanding, each manufacturer (Nintendo, Sony, Microsoft) loses money on each system sold because the costs are so high. They recoup the costs in peripherals and software development (getting game devlopers onboard to make games for their systems). Phone manufacturers make their money on the front end (phone sales) so they have every incentive to continue pushing out as many new phones as possible to cover every segment of the available phone market.
Different ideas at play.
tphillips78 said:
I agree with you 497%
http://ps3.ign.com/articles/114/1143070p1.html
just a little link I found about the ps3 totally unrelated to this forum but hey
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Click to collapse
Lol sony really hates having open software. If they REALLY go through the effort of designing a Whole new system JUST to do what htc thought they did with the g2, then the video game world as we know it will clearly be gone.
They sould just pull a nintendo. "Hey, If you manage to hack it, whatevs. But ifyou accidentally update and we brick it, don't get mad boo "
Sent from my SPH-D700 using XDA App
running_the_dream said:
Intersting observation and comparison. I think the difference is that it takes so much development to introduce a new system that the entire process is excessively costly. From my understanding, each manufacturer (Nintendo, Sony, Microsoft) loses money on each system sold because the costs are so high. They recoup the costs in peripherals and software development (getting game devlopers onboard to make games for their systems). Phone manufacturers make their money on the front end (phone sales) so they have every incentive to continue pushing out as many new phones as possible to cover every segment of the available phone market.
Different ideas at play.
Click to expand...
Click to collapse
But they're catering to the SAME individuals with ever release everyfew months.
Look at the HD2 and HD7 -_- STUFF LIK THAT KILLS ME
REALLY HTC? THE HD2 CAN'T HNDLE WINDOWS PHONE 7 BUT THE SAME HARDWARE RELEASED A YEAR LATER CAN?
Btw thanks for not flaming even though I was ranting
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
Lol sony really hates having open software. If they REALLY go through the effort of designing a Whole new system JUST to do what htc thought they did with the g2, then the video game world as we know it will clearly be gone.
They sould just pull a nintendo. "Hey, If you manage to hack it, whatevs. But ifyou accidentally update and we brick it, don't get mad boo "
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Lol what gets me is that they complain about the ps3 being hacked what about when the playstayion phone comes out on android? Back to Samsung/Sprint for a hot second though. If samsung can release Froyo on all these other carriers worldwide with the TW interface what's truly stopping them from a US release? Is it the fact that if its ready for one carrier and not the others the others ***** threatening to drop samsung support for there customers? That's my opinion on the subject. If and when Froyo is released it will be on all carriers at the same time
Sent from my SPH-D700 using XDA App
tphillips78 said:
Lol what gets me is that they complain about the ps3 being hacked what about when the playstayion phone comes out on android? Back to Samsung/Sprint for a hot second though. If samsung can release Froyo on all these other carriers worldwide with the TW interface what's truly stopping them from a US release? Is it the fact that if its ready for one carrier and not the others the others ***** threatening to drop samsung support for there customers? That's my opinion on the subject. If and when Froyo is released it will be on all carriers at the same time
Sent from my SPH-D700 using XDA App
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Click to collapse
Yeah they're probably gonna go the moto route and put a blocked bootloader and then drop all support if you root it lol.
But yeah bck to sammy/sprint, I though about that. Until the nexus s came out with gingerbread on tmo.
Same hardware, latest software. So its clearly possible to put the latest software in.
What if its google?
I mean...so far only the nexus s has gingerread, but all the phones at ces blow the pants off the NS and NONE of them were running gingerbread (cept the arc I guess).
I just wish that they would embrace the O in AOSP.
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
Yeah they're probably gonna go the moto route and put a blocked bootloader and then drop all support if you root it lol.
But yeah bck to sammy/sprint, I though about that. Until the nexus s came out with gingerbread on tmo.
Same hardware, latest software. So its clearly possible to put the latest software in.
What if its google?
I mean...so far only the nexus s has gingerread, but all the phones at ces blow the pants off the NS and NONE of them were running gingerbread (cept the arc I guess).
I just wish that they would embrace the O in AOSP.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Very true it could very well be google to promote their "Flagship Device" oddly enough made by Samsung. Which is only available at Best Buy I believe still and not through T-Moblie Corporate (why I don't know). The only reason I don't think that it is Google is the fact that Google has promoted the "O" in AOSP to the fullest if they didn't we wouldn't be on this site with this discussion. Sammy could have struck a deal worth millions with Google to have their device pushed through so quickly. I still have yet to play with one. From what I have heard it's not very sturdy. That's from friends and acquaintances at Best Buy. They recommend the Vibrant over that thing if T-Mobile is your thing.
There is also the issue of phone contracts. So they are not catering to the same exact customers. For example, I am out of the market because I recently purchased the Epic. But, there are other people whose contracts are just ending or will be ending soon. So they constantly need the next new thing out there to entice those folks into paying customers. Video game hardware is different because there are new video games (as opposed to new phones). The games developers make better games over time by learning the hardware. While phone manufacters make better (usually) phones over time.
running_the_dream said:
There is also the issue of phone contracts. So they are not catering to the same exact customers. For example, I am out of the market because I recently purchased the Epic. But, there are other people whose contracts are just ending or will be ending soon. So they constantly need the next new thing out there to entice those folks into paying customers. Video game hardware is different because there are new video games (as opposed to new phones). The games developers make better games over time by learning the hardware. While phone manufacters make better (usually) phones over time.
Click to expand...
Click to collapse
And some games have better resale value than others. Imagine if Game Stop was called Phone Stop and you could trade your old phone in for half the price you paid for it and buy a new one. I think I just had an epiphany lol. That settles it. Who's in with me to start this company lol. We just need $50,000 to start. I take pay-pal too lol
Haha. It's a nice notion. Ebay is the de facto 'phone stop' though. But hey, I have $1 to pitch in for start up money
running_the_dream said:
Haha. It's a nice notion. Ebay is the de facto 'phone stop' though. But hey, I have $1 to pitch in for start up money
Click to expand...
Click to collapse
True Ebay is. You have just shattered my dreams. Crushed my soul. Thanks lol
It may not compare to console gaming, but look at PC gaming which gets "outdated" faster than phones. Sure <insert game> will run marginally better on a high end gaming PC built today compared to 6 months ago, but the same game will play just fine on that 6 month old system.
I bought this phone in particular to future proof myself. The hardware on this thing should be more than efficient enough to handle anything thrown at it software wise until my contract is up for another upgrade.
Sent from my SPH-D700 using XDA App
CapsLockKey said:
It may not compare to console gaming, but look at PC gaming which gets "outdated" faster than phones. Sure <insert game> will run marginally better on a high end gaming PC built today compared to 6 months ago, but the same game will play just fine on that 6 month old system.
I bought this phone in particular to future proof myself. The hardware on this thing should be more than efficient enough to handle anything thrown at it software wise until my contract is up for another upgrade.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Yeah I will give Sammy that. The Hardware is absolutely unbelievable. I just get angry with all the software upgrades going around to other phones and not the Samsung "Flagship" (other than the Nexus S) device. I mean come on the Intercept has 2.2.

Do you still hate Samsung?

Samsung sent its base 2.2 upgrade to T-Mobile in late November
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According to wikipedia "On 20 May 2010, the 2.2 (Froyo) SDK was released." Thats about 6 months for Samsung. Not too bad in my opinion. Def hate t-mobile though, always will. lol.
Edit:
Citations:
November citation: http://www.pcmag.com/article2/0,2817,2376045,00.asp
froyo release date: http://en.wikipedia.org/wiki/Android_(operating_system)#Update_history
YES, still never purchasing another Samsung product.
Oddly I'm the opposite of the OP. I've been with T-Mo for 11+ years and been pretty happy with them overall. Having had HTC phones in the past, I will probably look at their next offering when I'm eligible for an update. While I love that the Vibrant has been so easy to mod, they've left a bad taste in my mouth.
Don't hate them, but I will most likely not be buying anything from them again.
Sent from my SGH-T959 using XDA App
I do still hate them. I don't actually have froyo yet so they are still lying lol.
Sent from my peice of **** Samsung galaxy phone with out a ****ing single ducking hint of ****ing froyo where the only thing worth doing is using XDA App
Yeah i dont hate them but I will probably not buy another phone from them. I am eyeballing the LG Optimus 2X....
Of course I do, I don't have official froyo, so there still BSing ;]
Anywho, I don't like Tmobile, Samsung is Alright.
I wouldn't buy another Samsung phone that left them solely in charge of the updates. I actually do like T-Mobile though. Don't mind the 5gb cap either since I've began only using wifi in my appartment my usage has gone down from nearly 6gb a month to around 1gb.
Sent from my Nexus S using XDA App
I feel like they were mostly wrong about the gps. They should of came out and said they made a mistake and did a recall. Not to compare Apples to Oranges, but when Apple had the antenna problem at least they found a solution and gave out free bumpers/cases to help the issue. Samsung till this day has never said anything about the gps, at least not to my knowledge. Then they brag about how the Galaxy S line is such a success in sales, but we're just about the only high end Android device that's not on 2.2. It does not make sense to me. I definitely must say that I love the hardware minus the gps.
Sent from my SGH-T959 using XDA App
ferhanmm said:
According to wikipedia "On 20 May 2010, the 2.2 (Froyo) SDK was released." Thats about 6 months for Samsung. Not too bad in my opinion. Def hate t-mobile though, always will. lol.
Click to expand...
Click to collapse
So you cite wikipedia for your Froyo information, but you don't cite the original quote in the thread?
Citation pls.
I don't hate Samsung, I just don't trust them - Just look at their track record. Will look hard at HTC or Moto at upgrade time - Depends on what is out but Samsung products will be out of the question. Once bitten, twice shy...
Been with T-Mo a long time - Have a sweet deal on my plan for 4 phones...
No source code for anything yet = still hate Samsung.
I do not trust Samsung and do not intend to purchase them again. I will be leaning toward the LG Optimus 2X or the LG Black. The only way I would want to buy Samsung again is if they have a dual core Nexus S2 with vanilla android and external sd card and Google is in charge of the updates etc. I am also very interested in the LG 4G tablet coming to T Mobile.
I guess I'm in the minority -- I have no issues w/Samsung and have been pretty happy w/my Vibrant. Yes, 2.2 has taken an awfully long time...but I always knew I could flash it if I really wanted/needed something in 2.2 -- and ultimately, I did.
Seems to me the only phones that don't go through this are the official dev phones (Nexus); why, I still remember when T-Mobile was hinting that 2.x would come to the G1.
I would definitely buy another Samsung.
Will never buy another Samsung phone. Love T-Mobile though. Next phone will be an HTC.
OuncE718 said:
I feel like they were mostly wrong about the gps. They should of came out and said they made a mistake and did a recall. Not to compare Apples to Oranges, but when Apple had the antenna problem at least they found a solution and gave out free bumpers/cases to help the issue. Samsung till this day has never said anything about the gps, at least not to my knowledge. Then they brag about how the Galaxy S line is such a success in sales, but we're just about the only high end Android device that's not on 2.2. It does not make sense to me. I definitely must say that I love the hardware minus the gps.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Um sorry sir you are sadly mistaken, Apple used the bumpers as a cover up. Don't get me wrong i love Apple but they said there was nothing wrong with their antennas as well. So they are just as "wrong as samsung"
Sent from my SGH-T959 using XDA App
I won't be buying another Samsung phone, even if the next one comes with a 10MP Camera, 1.4GHz Processor, 1GB of RAM and a 4.5" screen. I don't trust them anymore. I also have mixed feelings about T-Mobile.. I've been with them for 7 years...
Still hate samsung even if we go receive 2.2, I WILL NEVER PURCHASE ANOTHER SAMSUNG PHONE!!
I used to hate Samsung, but their smartphone hardware is great (AMOLED baby!).
NS is one of my favorite phone and it has Samsung hardware with Google software.
never have/ will hate them.
They just disappointed me. thats all, but im sure they made it up by this update...

[Q] Why is Samsung so bad vs. HTC?

OK I had the Hero, and the Google phones by HTC on other carriers all had the same problem whether on 1.5 or 1.6 they all wanted 2.0+, most were very delayed, some other companies, Motorolla, have botched updates as well.
That being said, I came from the Hero where I liked HTC, didn't like not having a keyboard on that phone sometimes. I find that Samsung seems to be about equal from my perspective, I am wondering why so many people here make them out to be the devil and make HTC sound wonderful. Do you really think they don't ever mess up updates there and all their phones are better? I'm sorta lost on that point, vs. almost any other Android company. As far as I'm concerned, having a friend who had the G3? on T-Mo then I got the Hero soon after, I have found Google to be the delay...that or every company does it...
Am I wrong somehow?
Android users will *****, moan and complain until their faces are blue. Google has trained us to expect software updates immediately since they release them so rapidly. And if the Android userbase doesnt have the latest and greatest on our phones within even a month of Google releasing the source code...they blow thru the roof.
I had the Hero as well...and I recall being on 1.5 and everyone *****ing about when we would get 2.0. HTC got brownie points because they got EVO users 2.2 so quickly while Epic owners sat in the corner and watched the cool kids move their apps to their SD card.
We will be getting 2.2 on Monday...and then we will want 2.3. Its a process that will never end...
And the end of the day...Android users are the biggest pains in the a double s's ever. They cry, complain and moan and the sense of entitlement they possess is ridiculous. Software updates take time to format for different phones running different systems. Patience doesnt exist though. Thanks to Google...
Thank you for sharing your thoughts.
Sent from my SPH-D700 using XDA App
Im not concerned with froyo honestly. Im concerned with bug fixes for known problems
Sent from my SPH-D700 using XDA App
Ditto. I could give a crap about froyo at this point. If it doesn't fix all the bugs and battery problems, who cares. Airplane mode toggle, GPS, exchange connection problems and battery drainage, and DRM batter drainage are my biggest complaints. To be honest with you I would be happy if they fixed those things, cause it's a pain to have to deal with all of that. There's no reason why you should have to do all this tweeking to get your phone to work semi decent!
OP, this is true. If I switch it will be for greatly increased dev support.
I'm reluctant only because I will really miss the camera. I bought the phone for the keyboard but it has proven itself fairly worthless compared to the blackberry keyboards I'm used to.
I'm nowhere near the most hungry person for this new OS version (seriously, it's JUST SOFTWARE) but I have to admit it just doesn't make sense that a company worth possibly hundreds of billions of dollars can't update their "flagship" phones faster than this.
Yes, we all know Sprint figures into the equation somehow, but they sure managed to get Froyo onto the Evo quickly, didn't they? You can't tell me HTC, which is a far smaller and less influential company than Samsung, had less technical hurdles to overcome. (Well, you can, but I wouldn't believe you.)
Now Samsung and Sprint may be more conservative for the Epic's care, but their lack of transparency as to why is the issue here. It's largely about lack of communication. Sure, you can argue they don't owe us anything insider-y, but because we look at the technology as vital and spend so much money we want to feel taken care of and be assured our devices have value, and are valued. The phone should be better with this new version, but we probably shouldn't expect miracles either.
I just think Samsung, for all its admirable qualities, needs to really re-evaluate their product support. They've come a long way in mobile phones, and I bought the Epic because I liked the previous "dumb phones" they made well enough, but they also have a long way to go. With their smarts and innovation, I think they will be able to successfully reform. But they can't simply look at the immediate bottom line--competition in technology is too fierce now, reputations can get destroyed quickly, and companies which tarnish their brand can pay dearly for their errors. Just yesterday you had phone makers like Nokia and RIM high on the heap, and even Microsoft's Windows Mobile was once considered a potentially serious player--look at them now, struggling. It can happen to Samsung as well. But they can still make good, and maybe are finally turning the corner here in the U.S.
Most updates take a while for them to be released. There are always bugs that need to be fixed and the bugs are not usually easy to be fixed. The specs are slightly better on some other manufacturer phones, but the AMOLED screen keeps me sticking with Samsung. That and the fact that their charging ports don't have issues with falling off the mainboard like the Evo. It took thousands of complaints for HTC to come out with a reinforced charging port when they released the Evo Shift, but they still have not gone back and changed their manufacturing process of the regular Evo to incorporate the reinforced charging ports.
It is much easier to explain to a customer that damaged their ribbon cable when they dropped their phone with the slide open than it is to explain to a customer that their charging port is a common complaint, but since it damaged the solder joints and contacts beneath the port, they now have to pay $100 for their deductible or get a new phone if they didn't have ERP or TEP.
I really don't care what OS version im on as long as there's no bugs
Sent from my ADR6300 using XDA App
My guess is that HTC makes better android software to beging with.
I owned 2 samsung phones(Behold2 and Epic) and one HTC phone(MyTouch Slide 3GS).
MyTouch with only 600mhz CPU,512 ram and no dedicated GPU ran android(with Sense overlay) so well that it was unbelivebale.
MyTouch Slide 3GS with stock rom ran so much smoother and lag-free than my Epic is with any rom(maybe with exeption of Syndicate).I know people will say that its due to MTS3gs's lower resolution,while that maybe partialy true I think its because HTC takes their time to optimize android to run smooth on their hardware and has better developers.Samsung does **** halfassed,why not hire some better developers and make you software as good as your hardware and be number one phone company in the world?
I bought MTS3gs at launch date with 2.1 on it and within 2 months they released 2.2 for it,keep in mind that MTS3gs was not a heavy hitter,all 4 networks,flagship phone like Galaxy S is.That makes me feel that HTC cares about their reputation not like Samsung.
While my Samsung phones are of better build quality I would go back to HTC in a heartbeat if they had Amoled screens,but after using Amoled on Behold2 and S Amoled on Epic I cant,lol.
And one last thing why I think HTC is better-They release their source quickly.Why do you think all Cyanogens,MIUI and best roms hit HTC so quickly?
DroidApprentice said:
Yes, we all know Sprint figures into the equation somehow, but they sure managed to get Froyo onto the Evo quickly, didn't they? You can't tell me HTC, which is a far smaller and less influential company than Samsung, had less technical hurdles to overcome. (Well, you can, but I wouldn't believe you.)
Click to expand...
Click to collapse
Uh, lets review history a little bit.
HTC is the manufacturer of the Nexus 1, the first phone to get Froyo. They received froyo before the release of the Nexus 1 so that they could write drivers. SIX MONTHS LATER, the EVO4g comes along running a SLIGHTLY different first generation snapdragon SOC. In fact, the EVO has near identical hardware to the HTC Incredible which was released a full month before the EVO.
So HTC had PLENTY of time to begin developing drivers for the EVO.
You are saying that Samsung didn't have more technical hurdles to overcome creating drivers for the first devices to use their hummingbird processor and PowerVR SGX 540 gpu than HTC which built the reference platform for Froyo 2.2 through their Nexus One?
The Evo has also received multiple small patches from HTC because their Froyo update was obviously rushed by Sprint so that they could run all of those annoying "first" ads.
Also, take a look at some of the issues people have had with the Evo:
http://en.wikipedia.org/wiki/HTC_Evo_4G#Criticism
It has the same screen issues that my HTC TP2 had, which is the brightening in a small spot as an example.
HTC and Samsung are the same..the biggest difference is Sprint is Sprint released EVO as their June phone and wanted to be first to upgrade to 2.2 so they pushed HTC to upgrade faster...If you think about it they updated the international SGS at an ok time table (not the best but OK)..when it got to the carriers is when the issues started happening..
lviv73 said:
My guess is that HTC makes better android software to beging with.
I owned 2 samsung phones(Behold2 and Epic) and one HTC phone(MyTouch Slide 3GS).
MyTouch with only 600mhz CPU,512 ram and no dedicated GPU ran android(with Sense overlay) so well that it was unbelivebale.
MyTouch Slide 3GS with stock rom ran so much smoother and lag-free than my Epic is with any rom(maybe with exeption of Syndicate).I know people will say that its due to MTS3gs's lower resolution,while that maybe partialy true I think its because HTC takes their time to optimize android to run smooth on their hardware and has better developers.Samsung does **** halfassed,why not hire some better developers and make you software as good as your hardware and be number one phone company in the world?
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The MT3GS is using the 600mhz snapdragon processor is it not..that processor is pretty much an under-clocked EVO and GPU is the same..add to it the lower resolution and there is no reason why it shouldnt run smoothly..anyways on my Epic though when running 2.1 stock I had it smoothly no matter what I was doing :/
I bought MTS3gs at launch date with 2.1 on it and within 2 months they released 2.2 for it,keep in mind that MTS3gs was not a heavy hitter,all 4 networks,flagship phone like Galaxy S is.That makes me feel that HTC cares about their reputation not like Samsung.
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The mytouch series is T-mobile's brand...when your "branded" by the carriers you get more love...
And one last thing why I think HTC is better-They release their source quickly.Why do you think all Cyanogens,MIUI and best roms hit HTC so quickly?
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?!??!?!?!??!?!??!?!?..we are talking about the same HTC right? for the record Samsung releases source same day or within a week usualy..HTC on the other hand still didnt release sources for many devices eve after people have been calling them for AGES to release them...
What makes HTC easier is many devs have worked with HTC phones for YEARS even before they had any protection on bootloaders or anything..we practically grew up with them..and with the N1 it contributed a lot as well..
See, I just don't believe any of that and ill tell you why; the myTouch 4g. That phone runs worse than my HERO did with stock software. And it does everything slow: pulling up the dialer, installing and loading apps, pulling up the market, everything. Its honestly probably one of the worst feeling phones I've ever used (that weren't running MotoBLUR... shutters) and even launcher pro couldn't salvage it.
The reason HTC is "better" than Samsung is just as TC said; people here have awfully selective memories. HTC is just as painfully slow at getting this done as everyone else, they just got paid a ton to get 2.2 (not even 2.2.1 which I believe it still doesn't even have) out for ONE phone and everyone just forgot. I can't wait for the Evo to take 9 years like every other phone to get gingerbread/ice cream sandwich so people can return to hating every company evenly.
Sent from my SPH-D700 using XDA App
bentiger said:
Most updates take a while for them to be released. There are always bugs that need to be fixed and the bugs are not usually easy to be fixed. The specs are slightly better on some other manufacturer phones, but the AMOLED screen keeps me sticking with Samsung.
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True,Samsung has the best hardware,and Amoled keeps me buying from Sammy.But when Samsung got a flagship phone that is out on 6 major phone carriers in US alone,plus 3 more in Canada and probably 5-10 more in EU and they neglect to update them and put in a little Extra time when making the software for them-Thats bad business.
Samsung have no vision thats why they will never have loyal costumers like Apple.Why year after year you see same people standing in line just to buy inferior iphones?Because they know that Apple will not abandon them.First iphone2g,iphone3g,3gs still get updated with new features.Samsung just too stingy to pay a few extra pennies that will earn them millions of exta dollars in a longrun.
Thanks for that very interesting and informative post. I can't claim to know about the intricacies of writing hardware device drivers, but even so, with all its resources it's tough to believe Samsung had so much trouble. But to keep perspective it's really mainly a U.S. problem. In other parts of the world they've had Froyo on Galaxy S for months. We have the differing builds and radios etc. they had to cope with. But enough devil's advocacy...my original incredulity is still in place about Samsung, if not Sprint. If the update lives up to at least most of our expectations, I guess it'll be bridge/water.
lviv73 said:
True,Samsung has the best hardware,and Amoled keeps me buying from Sammy.But when Samsung got a flagship phone that is out on 6 major phone carriers in US alone,plus 3 more in Canada and probably 5-10 more in EU and they neglect to update them and put in a little Extra time when making the software for them-Thats bad business.
Samsung have no vision thats why they will never have loyal costumers like Apple.Why year after year you see same people standing in line just to buy inferior iphones?Because they know that Apple will not abandon them.First iphone2g,iphone3g,3gs still get updated with new features.Samsung just too stingy to pay a few extra pennies that will earn them millions of exta dollars in a longrun.
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Wut?
Every phone Samsung has released under the Galaxy S banner other than the 4 major carriers in the US got Froyo in November.
Apple hasn't abandoned the iPhone 2g and 3g? Interesting.
DroidApprentice said:
Thanks for that very interesting and informative post. I can't claim to know about the intricacies of writing hardware device drivers, but even so, with all its resources it's tough to believe Samsung had so much trouble. But to keep perspective it's really mainly a U.S. problem. In other parts of the world they've had Froyo on Galaxy S for months. We have the differing builds and radios etc. they had to cope with. But enough devil's advocacy...my original incredulity is still in place about Samsung, if not Sprint. If the update lives up to at least most of our expectations, I guess it'll be bridge/water.
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Now this is something we should ponder. Samsung has ALL of the drivers already written for a majority of what is needed to get us to Gingerbread. They released the Nexus S which is the flagship gingerbread phone, and simply has to port over and update our 4g and cdma drivers basically. We should absolutely see Gingerbread in a very quick fashion, IF that is, Samsung is deciding to support this phone as they should.
muyoso said:
Wut?
Every phone Samsung has released under the Galaxy S banner other than the 4 major carriers in the US got Froyo in November.
Apple hasn't abandoned the iPhone 2g and 3g? Interesting.
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They haven't abandoned the 3g..it works by 2 years cycles..so 2g has been abandoned but 3g has not until the iphone 5...
That said it doesn't mean samsung has gave up on us completely..for all you know we may go up all the way to honeycomb and beyond...they just have been rather slow at it :/
lviv73 said:
Why year after year do you see the same people standing in line just to buy inferior iphones? Because Apple consumers are a cult made up of a certain type of people who are easily susceptible to being brainwashed by clever advertising and worship everything Steve Jobs says or does like he's the David Koresh of geekdom.
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Fixed. Half tongue-in-cheek, but half serious as well.
muyoso said:
Now this is something we should ponder. Samsung has ALL of the drivers already written for a majority of what is needed to get us to Gingerbread. They released the Nexus S which is the flagship gingerbread phone, and simply has to port over and update our 4g and cdma drivers basically. We should absolutely see Gingerbread in a very quick fashion, IF that is, Samsung is deciding to support this phone as they should.
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Click to collapse
Sure, that sounds sensible except I might beg the question...why then not take us right to Gingerbread? ;-) Coincidentally I was at a Best Buy tonight and played with a Nexus S. It really is weird how it's so similar to the phone I'm typing this on right now, but Google's sponsorship of it changes so much on the software side...

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