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In the past couple of days, there has been three occasions when the PPC (Orange m700) would not resume from standby by pressing the on/off button.
It was still on, but not responsive at all and required a soft reset. It would not wake up with a regular pre-set alarm, and nor with a phone call either - calls sent straight to answerphone.
I uninstalled some software after the first ocasion, as I though that may be the problem, but apparently not.
I can't find any other forum posts on this probelm either
Hmm, I'm having the same problem since upgrading my P3600 to the latest official HTC ROM. Unit appears to be in standby but cannot be woken using the power button. Haven't tried calling it in this state to see if a call will wake it.
No idea what could be causing it, soft reset seems to fix the problem.
Anyone else with this problem?
before i have same problem like both off u, did u install u'r device with c3 st4r wm5 cr4ck?? because when i have install with that prog my device in black screen i couldn't wake my phone again & tried to call my device but the phone not active, now i'm using the original c3 st4r serial number from dopod for free, my device just work fine
I have recently noticed mine doiing this as well, although if i hold the button down for a while it will eventually wake up. I dont have a crack for core but have a serial posted on the XXXXXXXXXX site- didnt get a serial or the program with my dopod..... can someone help me with a different serial?
Mod edit we do not make WAREZ suggestions on XDA-Developers
It's happened on mine a couple times recently. For the moment, I'm attributing it to running the gmail applet...no theory, just based on practical observation. A friend recently installed opera mini and had the same problem on his device (it's an HP6515). Could it be the midlets?
i dont use midlets, and i have the same problem and worse... some times everything stops working even in standby mode, or when i use it it crashes and i have to wait some time before using it or i have to soft reset after a long period... it is not a software problem because i uninstalled alot of heavy progs, but i think that mini sd might be corupted and the apps using it crashes,(us when i listent o the musing file paths are gone and i have to softreset)
im just trying using the mini sd as hdd in windows through the phone and do a checkdisk and defragment to see if the problem resists.. if it does ill paint blue my trinity and throw it to the see *(greek exprsion).... ime so ungry of those stuck problems, and i think we gave so much money and we cant even recieve phonecalls...its a pain in the a**
This has happened to me on occasion.
I am wondering if you guys check mail (use HDSPA?)... I have a feeling this may be the cause...
happens every now and then, suspect batterystatus plug-in which is not really meant for trinity, but could be some other software...
For the past three days the phone was frozen in the morning.
I have two alarms set to get me up, and there have been a couple of reminders (tasks), so I wonder if these are related to the problem? The alarms never went off!
Also my phone memory is now round about 12mb, so I also wonder if this is an issue?
Also, it has taken me 2 soft resets to get the phone working again after it froze the past 2 times
I have noticed the same issue for a while. In my case at least I think it relates to wifi (and maybe BT). If left on my phone doesnt typically emerge from standyby. If I switch off then I dont seem to have this problem at all. Maybe not just me?
Guys, I suspect you have a software problem. I know it's painful, but you can do a hard reset to the device so that it returns to its clean initial state and test for a few days to see if it's recurring.
Then you'll know if it's a software problem or hardware one. Also, it helps you to explain the situation when you ever need to return it.
Had the same problem. Drove me absolutely nuts. Had phone exchanged 3 times and did numerous hard and soft resets. Virtually no additional software on it. Finally resolved after switching to WM6. Thank god!
i think it's a hardware problem.
I have a trinity now, but I had this problem with my atom exec. it would do exactly that... turn off, not turn back on, power button doesn't work, people think im not answering my phone, alarms don't sound. I tried all the roms, including changing my WWE rom to a CHT rom, didn't work, same problem.
I'm interested in hearing why people think this is software related.
i have the same problem with my p3600 :| sometime it don'r resume from standby when i press poweron/off button :| any solution?
I think you'd better send it back to HTC.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
try this
problem phone freeze from standby often hapened to me then i try to install "SystemSecurityMonitorPro(V2.2)"
use it before turn on phone from standby
i dont know how it work but it working for me
correct me if iam wrong
hilang said:
problem phone freeze from standby often hapened to me then i try to install "SystemSecurityMonitorPro(V2.2)"
use it before turn on phone from standby
i dont know how it work but it working for me
correct me if iam wrong
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Click to collapse
I'm not going to try and correct you as there can be different solutions to the problem depending on the cause, my solution will only solve the problem if its because of the sim/radio/network, other solutions are to update the radio, get a new SIM, do a hard reset etc etc etc. If it worked for you then it worked for you and your post is welcome.
Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per
omg i having the same problem...did you fix your phone yet?
I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.
i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G
Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.
dang my phone is rooted
Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.
Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.
kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
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Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.
this prob anyone got fixed??
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck
thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?
flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start
I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers
Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.
well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic
Hi guys,
i wondering if anyone of u had this problem.
I always encounter auto reset whenever i use some program.
Like for example
I was watching Youtube, watch half way it will just auto reset itself. sometime it will auto reset a few time b4 it becomes stable. there was once i on google map, same thing happen to me, auto reset. the latest was that i was on MSN, and listening to music at the same time, leo seem not able to take it. just auto reset on me again.
Seriously it is getting frustrating... wondering if anyone out here got solution to it? i realized my phone seem to be quite warm during charging. apparently there a time where i was on charging mode, i on msn and surf net, it just auto reset on me again! Also sometime when i use some app it seem warm to my HD2 also. dont know it is just me or im thinking too much.
I suggest you hard reset your phone and don't install any third party software, see if it resets again.
If it works, start installing third party software one at a time to see which software is conflicting.
you know what. just now my fren called. i was on charging mode, the moment i pick up, it auto reset!
I'm having the same problem and a hard reset didn't help. Any solutions would be welcomed.
Mike
I had the same problem with my Kaiser. Turned out the culprit was cheap chinese replacement battery I installed. For some reason the power could be interruped for a moment causing soft reset. This was never happening when the phone was just lying on a table, but every time this happned I was doing someing with the phone. When I installed the OEM battery, this problem disappeared.
but it can't be my batt, cos im using the orginal batt provided by HTC. *sigh*
I'm same problem, hard reset or install new rom is not help (I'm do all think about OS. and software) check in xda forum
h_t_t_p://forum.xda-developers.com/showthread.php?t=716288
some of problem fix by send HD2 back to HTC. they are replace mainboard and problem gone.
For me can not send HD2 back to HTC. because I'm in Thailand but by HD2 from SIS. Hongkong.
Hope some one can help us to fix this problem.
hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message
The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)
I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.
It happened again just now. Restarts on daily basis now
just make a hard reset
Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before
I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...
clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing
Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?
Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.
I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App
I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....
Hi,
I'm having a weird problem with my touch dual(O2).
One of the problems is that the battery drains fast and I don't know if the issue is because of the problem or the other way around.
I noticed a couple of times that my phone was drained to 1% without warning and that the phone was flipping between putting the volume on vibrate/silent/sound and putting the camera on and recording stuff etc.
cant really explain it any better, and I'll try to make a movie of it when I return home.
Just wondering if anyone ever experienced something like that before.
My first thought was that the phone was putting the phone in silent mode or off and same for the camera because of the empty battery. But it also happens when the battery is recharged afterwards.
Any help is appreciated, next thing I'll do when I get back is opening it up to see if there is a false contact.
*UPDATE*
I bricked my device trying to solve the problem, see the other section (ROM) for more info. Thanks.