Database Users

Sprint hero restarting after 2.1

I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.

I am having the same issue on the stock 2.1. The only answer I have gotten from HTC is hard reset. But I have already done this twice. So I am going to root my phone and hopefully get rid of this problem. It only started after I updated to 2.1.

BigDiz007 said:
I have installed several of the 2.1 roms out there. Each one that i install causes my phone to randomly restart. Is this a common issue with anyone else? As soon as I go back to 1.5, the restarting stops.
Click to expand...
Click to collapse
Silly question perhaps, but are you completely wiping data and dalvik cache before flashing any of these 2.1 ROMs? Sometimes this happens if you don't do a full wipe before installing new ROMs.

I'm having the same issue, and I did a full wipe, installed several different roms and finally settled on aloysius

i've had the same problems with every 2.1 rom with the exception of darchdroid.
for me it usually happened after i placed a phone call and tried to hang up
and yes everything was wiped before flashing....

im having the same issue i knew i wasnt the only one, has anyone figured out why this is???

I am getting that error trying to install ZenEXP.

Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.

I do not have any issues that have been listed here. I am running fresh rom and everything is working great.Just wanted to make sure all views arebeing represented in this thread

hmmm....had a thought, did the phone get really hot when it happened....cause that is what happened when i was on fresh....

NomadHellfire said:
Same issue here, only mine's been doing it out of the box, as I got mine the day the EVO was released. I've rooted it and attempted to install several ROMs hoping to get rid of the issue, but had no luck so far. Never had the luxury of having 1.5, as mine came with 2.1, so I just thought it was the phone, honestly. Interesting to know the issue doesn't occur with 1.5...
Anybody got a copy of the stock 1.5 from original release? I'd like to give it a shot.
Click to expand...
Click to collapse
You won't be able to go back to the stock 1.5 original. That has been tried already by a bunch of developers here and it didn't work. You would probably be able to flash a 1.5 ROM (browse way back into the Development pages forum here), but since you had stock 2.1, there's no way for you to go back to stock 1.5.
For all the rest of you, not sure why you are getting random reboots, but as mentioned in the previous post, sometimes the Heros do that when they get overheated or overworked. It would be best to root and start with a very stable, non-overclocked ROM. A couple of the most stable and reliable stock-based ROMs here in this section are DamageControl 2.09.1 and nfinitefx45's Stock 2.27.651.6. I recommend you try either of those out if you haven't already -- hopefully that will fix/solve some of your troubles.
Please report back if any if you have success or more problems with these...we want to make sure you get the help you need

overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.

shawnwojcik said:
overheating is defiantly not whats causing my restarting. im not trying to thread hijack so ill provide a link to the thread i started about this same issue. in my thread i have attached bug reports (i think thats what they are) and now i have stopped receiving help just when i provided the info needed to see whats casuing this
http://forum.xda-developers.com/showthread.php?t=684727
Im not any good at code so i cant read the big reports well. but i believe its a hardware issue because there is a small presentage of people having these errors and i cant seam to get anyone to be able to reproduce this if it doesnt happen to them.
Click to expand...
Click to collapse
Sorry, I don't understand much of the code myself. And I think a handful of our devs here who understand all that coding have already moved on to the EVO. I read your other thread too but don't know what else to suggest. Wish I could help more. You could just be one of the unlucky few who got a bad, buggy phone right out of the box.
Have you thought about just calling Sprint customer service and asking for a replacement phone? Certainly with all the trouble you're having it may be worth it. I think even if you don't have the insurance plan, a replacement phone is only around $35.

@chromiumleaf, yeah sadly i think its time for a different phone.

Android screen inversion problem

I was wondering if anyone else has experienced a problem with android on the hd2 where very occasionally on waking the screen up the colours become inverted? I couldn't find anything on the forums about it and it doesn't go away unless u reboot. U can still use the phone completely fine, it just makes things difficult to read.
I don't remember having the same problem in winmo which makes me think it's linked to android as I've only been running it on my handset for about a month.
I am using the cyanogen 6 android froyo rom with chucky's Droid rom for win and radio v2.10 (just in case that makes a difference!)
Next time it happens I'll try to get a screenshot too!
Any help/ideas on how to fix it would be much appreciated!
Pav
Sent from my HTC HD2 using XDA App

I also had that problem before, happened to me about 3 times with shu8i's previous build. But when you take a screenshot of, the screen shot is fine. CM6 related I guess but dont have clue. I just reboot

Same as above, couple of times on shui8, not a real pain, just rebooted.
Sent from my HTC HD2 using XDA App

Occured to me once on a sense build on Energy WM ROM.
Had to reboot to fix it

hmm guess its not necessarily android related then, and if the screenshot's coming out fine could even be the hardware! just seems to be happening to mine more recently, however since putting this post up it hasn't happened (of course!)
Cheers for the help guys, like you said its just an annoyance more than anything, just hope it doesnt get worse
Pav

I've had it once in FroyoStone V1, rebooted and then everything was fine.

inverted screen
hi guys, i've also experienced this problem, I was running at the Feather HD rev.3 at the time (great build BTW), and had this problem two times. As far as I am concerned I used my phone as usually ,so there is no root of this problem I am aware of. Obviously it is not even build related. I also attach screenshot.

I got the same inversion 4 times now with FroYo 4.6.
1/2 year with WiMo I didn't got it.
First I thought this occurs when unplug the power cord
but 1 hours ago I got an inversion just going from standby
to work.

This happened to me only once, while using sense ui, locking the screen and waking it. Rafdroid Desire HD Rom - MDJ Kernel
Can someone merge the thread with this one? http://forum.xda-developers.com/showthread.php?p=11161353#post11161353

same inversion
Hi, I have the same problem till reflashing to android, now I have MIUI and it happens approx. every 2nd day od use. Do somebody have any advice to this yet? Maybe it's related to version of RadioROM...?

[POSSIBLE FIX] Random Rebooting! Grr

***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?

Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of

Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App

i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers

My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..

Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.

deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!

Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?

i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?

i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.

Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..

jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around

jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)

I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.

Alot of us seems to get these reebots in win also...

I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....

i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no

herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?

i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??

Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.

[Q] Is anyone suffering from constant reboot after Nand flash?

Hi guys.
Thanks for the great work you guys achieved!
I have been enjoying my HD2 much more these days.
I have been testing and flashing the nand roms on this forum and it seems all the desire roms are giving me a random reboot on my phone.
Not constant but at least twice a day.
I've uninstalled(or not installed any) apps or killer tasks.
The most stable nand rom I used without crashing much was the nexus rom.
Has the bug from Desire creeped into the nand rom based on Desire?
I've searched the forum and it says it could be corrupt data on the SD card
but I've cleared and formatted the SD card many times.
Any ideas what is causing the crash?
One key point is that my phone is in a flat where the signal is not very good so it is constantly looking for signal from the provider.
Apart from that I have all the HARDSPL 2.08, MAGLDR 1.11 installed and never had a issue flashing the roms.
Any advice or solution would be grateful! Thanks~

are you using an overclocked kernal? cause sometimes it happens when you are using it at full speed and starts rebooting itself, imho...

+1 on the Kernel theory here... Not all silicone is created equal, some phones can take the OC, some can not. Try and throttle it down with SetCPU.
Are you freezing up before the reboots??
---
Sent from my HD2 DROID.

redevilz said:
Hi guys.
Thanks for the great work you guys achieved!
I have been enjoying my HD2 much more these days.
I have been testing and flashing the nand roms on this forum and it seems all the desire roms are giving me a random reboot on my phone.
Not constant but at least twice a day.
I've uninstalled(or not installed any) apps or killer tasks.
The most stable nand rom I used without crashing much was the nexus rom.
Has the bug from Desire creeped into the nand rom based on Desire?
I've searched the forum and it says it could be corrupt data on the SD card
but I've cleared and formatted the SD card many times.
Any ideas what is causing the crash?
One key point is that my phone is in a flat where the signal is not very good so it is constantly looking for signal from the provider.
Apart from that I have all the HARDSPL 2.08, MAGLDR 1.11 installed and never had a issue flashing the roms.
Any advice or solution would be grateful! Thanks~
Click to expand...
Click to collapse
I have the same problems.

I dunno
Now how would I check if I am using the overclocked kernal on my phone?

DroidTh3ory said:
+1 on the Kernel theory here... Not all silicone is created equal, some phones can take the OC, some can not. Try and throttle it down with SetCPU.
Click to expand...
Click to collapse
Not just overclocked kernels, undervolted kernels also don't work well for some people.
OP: which build are you currently using?

Install SetCPU and dial it down a little. If you don't know chances are you are not OC'ed, but that doesn't mean your CPU isn't taking some pain. Bring it down to say.... 800 and see if it holds on. Worth a shot.
---
Sent from my HD2 DROID.

Okie thanks for the quick reply
Currently I am running DFT stock Desire rom.
I think I flashed the phone with every nand rom on this forum....lol
The phone will just reboot when left alone.
So I don't know if it is crashing or freezing.
Sometimes it reboots while charging and sometimes just on standby doing nothing.
Doesn't seem to be getting warm but maybe I can't really feel it as it is bloody cold in my room.
I will try the SetCPU option and see what happens.

It may as well be something that simply occurs randomly. I flashed jdms nand 2 days ago & it worked great, yesterday tho I had to reflash wm coz I needed to reinstall copilot & deactivate it so I could get it on android. Once I went back to jdms nand, I started getting random reboots. So I went ahead & reflashed a 3rd time & its been stable once again.
sent from my HD2 android

It may also be just something it does early on, give it some time to settle...
sent from my HD2 android

i dont have this problem, i testing my rom on 3 days without sim-card. And it work well.

Thanks for the help guys!
Dialed down to 806 MHz.
I will report tomorrow if it reboots or not.
I get really jumpy when my phone suddenly vibrates on me...lol

i had it 2day for the first time, dont know why . im using the standerd rom from cotulla. i had it on the table while i was on my laptop n suddenly
it reboot itself

Yeah its scary coz you never expect it.
Imagine you are on your own watching the Ring or something and the phone jumps up!-_-;;

also keep in mind that your mainboard in the hd2 could be the problem. Had those reboot issues in winmo 6.5 (sometimes when doing nothing but mostly when watching youtube/cpu intensive service).
So i sent my phone to a repair center, they replaced the mainboard and since my phone doesn't reboot > sod whatever again and believe me there are an load of faulty mainboard around sadly

Second that, this girl had the same problem and she just got a warranty phone (new)
Sent from my HTC HD2 using XDA App

I had no problem what so ever when using windows rom, and I used whole bunch of them.
Had freezing from time to time but never reboot issue.
I've searched and there is a whole forum and issue on the HTC Desire rebooting constantly....
The phone rebooted itself just now even with the 800mhz drop.
I am going reflash to stock wm rom and then back to the most stable Nexus Android rom and see what happens from there.
Those of you who haven't had this problem yet let me inform you that this problem doesn't start right away after you flash the rom, maybe couple of days or a week after it started.
Let's try and get it sorted out~!

same problems here, using mdj gingerbread 1.3
but its always freeze while running heavy cpu load apps like games, earth, youtube etc
tried donwclock to around 800 mhz but dont solved =/

Same problem here , randomly reboot.
I m using JDMS 1.62 , only happen on android , WM rom is working fine without reboot.

Well it seems I am not the only one having this problem here.
Anybody running Nexus rom and still having random reboot issues?
Or anyone running Android on SD card without and random reboots?
Could it be the the data on the phone is rewriting the wrong information and causing it some process to fail and to reboot?
It doesn't seem to be the hardware fault(then it would happen alot more often as hardware fail will be permanent and problem would show more frequently) although I have read on the Desire forum people have been sending their phone back for motherboard replacement with mixed results.
Currently reflashing again!

[Q] SD & System Partitioning question

Hello everyone,
I'm trying to install a new ROM on my girlfriend's HD2. I use a SGS4G, and everything is much simpler there. I have Cyanogenmod installed on her phone currently, but I did that a while ago and I completely forgot how I did everything for it.
I'm trying to do the following:
- Repartition a new 16GB memory card so it works with the phone
- Install a stable/smooth ROM for her to use (this one looks good -- is it?)
The problem with the SD card partitioning is that I'm not exactly sure how to boot into CWM (assuming that's where you partition the SD card at). I can get into the aMAGLDR v1.13 screen, but I have no idea how to progress into the CWM screen.
The second problem is that I'm not sure how to format the system to 200mb and the cache to 5mb.
If someone could at least point me in the right direction. I wouldn't mind trial-and-error with my phone, but I'd really like to avoid bricking hers. Thanks!

get the 'nand tookit'
start phone into magldr, and choose 'usb flasher'
connect usb, run the toolkit, magldr repartition, select 200, and hit repartition. This will partition teh nand AND install Cwm
then, restart, in magldr choose 'ad recovery', this starts cwm, , in cwm - advanced - partition sd car (or words to that effect, i'm not restarting my phone to check) - it WILL wipe your card, so back up anything you wanna save.

So much for the SGS4G being easier lol. Thanks for the information!

adobrakic said:
So much for the SGS4G being easier lol. Thanks for the information!
Click to expand...
Click to collapse
Lol, no native Android phone is as easy to flash as the HD2 is HSPL, MAGLDR, CWM, Partition SD, ROM with no chance whatsoever of bricking it providing you have an EU HD2

Yeah, now that I see how the HD2 is done, I wish the SGS4G did the same.
I came back here for another question, however. My girlfriend said that her phone randomly becomes unresponsive. When she hits a button, the backlight for the buttons comes on, but the screen doesn't turn on. She's forced to pull the battery to reboot and have it working again. It happened once yesterday, and just now as well.
The rom I flashed to her phone is this one. I tried searching that thread, but was unable to find anything. Is that a hardware issue, or software? If it's a software thing, what's a different rom I can flash that won't have the same issue?
Thanks guys.

I offer you my understanding of the issue and what I've read about it. It's not definitive, but hopefully it helps.
The issue is often referred to as the black SOD (screen of death), so you can search this to try to find more. It appears to affect some HD2 roms, as well as various other android devices. As for the cause (hardware or software) I've seen people claim it was certain apps, roms, kernels, even the SD card (some said changing to a 2 or 4 GB card stopped the problem).
I currently have an issue with this, but mine started after I had a cracked screen replaced. When my screen goes black during a call it will occasionally exhibit the same symptoms you described, and I believe my issue is due to the screen install and the proximity sensor. To bring the screen back I hold the screen towards a bright light (or flick a lighter near the proximity sensor) and it's worked every time for me. Not a fix, but if it works for you it beats pulling the battery.
Lastly, my personal advice would be to consider a Gingerbread rom for her phone instead of ICS if there are any other problems. The ICS roms are still undergoing heavy development , where GB roms are usually highly tested and polished.

adobrakic said:
Yeah, now that I see how the HD2 is done, I wish the SGS4G did the same.
I came back here for another question, however. My girlfriend said that her phone randomly becomes unresponsive. When she hits a button, the backlight for the buttons comes on, but the screen doesn't turn on. She's forced to pull the battery to reboot and have it working again. It happened once yesterday, and just now as well.
The rom I flashed to her phone is this one. I tried searching that thread, but was unable to find anything. Is that a hardware issue, or software? If it's a software thing, what's a different rom I can flash that won't have the same issue?
Thanks guys.
Click to expand...
Click to collapse
Hmm, as stated above it could be the SOD, but that's extremely unlikely. This problem never existed on NAND builds and was solved a long time ago on SD builds. I would suggest trying a Gingerbread build (probably CM7 or MIUI, Sense is RAM consuming) and using that instead. No matter what the dev says ICS is NOT stable or fast on the HD2, it's all just advertising. You will not beat the speed of MIUI and CM7 and these are the most stable as well. Assuming your girlfriend isn't a power user MIUI is better as it has a better UI with more eye candy, although you probably will want to replace the stock launcher with GO Launcher because it's simply better than the stock one.

Would you mind linking me to a stable gingerbread CM rom? The one I flashed for her before the ICS one she has now also had the problem of the screen turning off and staying off. I don't mean to seem lazy, but I don't think she'd let me have her phone for long enough to test out all the roms. Thanks again, guys. I appreciate it.

Typhoon, look for it in the nand section.
ALL the ICS roms are still works in progress, no matter how much the author types 'for daily use', they aren't daily useable for everyone.

Gotcha. Thank you!

This ROM is smooth as heaven, have a try!
Hi m8! try this one: http://forum.xda-developers.com/showthread.php?t=769026
it has everything and bat performance is great!!
Cheers!!