Hello!
I was following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1246040
http://forum.xda-developers.com/showthread.php?t=1236027
And had no problems getting to 7392. After that though, things got weird. Upgrading to 7712 (Step 14 in the first link) did take ~1.5 hours, but what was strange was that the phone said update succesful while Zune said update failed.
I (probably unwisely) didn't think much of it since the phone said it was ok, so I continued on to install 7720. That gave me the following error in WP7 Update Cab Sender:
"Error: Update device 08b958c3 - 899aeab3 - f2ff1ads - b3b31663 Complete with error code: 8018004D, error message: IU <Image Update> installation failed on phone: No applicable packages."
Plus, the phone would tell me that the update failed and to read the messages Zune gave/try again.
Looking at the phone information in Settings/About though shows that it is running 7.10.7720.68. I seem to have all the Mango features too. Can anyone let me know if the phone is ok to use or what I did wrong? I really like Mango so far (quicker than NoDo for me) and I'd hate to load all my apps, contacts, etc, just to redo the entire installation again.
Thanks!
PS: Let me know if there's any information in my email that I should censor out for any reason, I'll come back and edit it (or mods are welcome to fix my post).
CronoZero said:
Hello!
I was following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1246040
http://forum.xda-developers.com/showthread.php?t=1236027
And had no problems getting to 7392. After that though, things got weird. Upgrading to 7712 (Step 14 in the first link) did take ~1.5 hours, but what was strange was that the phone said update succesful while Zune said update failed.
I (probably unwisely) didn't think much of it since the phone said it was ok, so I continued on to install 7720. That gave me the following error in WP7 Update Cab Sender:
"Error: Update device 08b958c3 - 899aeab3 - f2ff1ads - b3b31663 Complete with error code: 8018004D, error message: IU <Image Update> installation failed on phone: No applicable packages."
Plus, the phone would tell me that the update failed and to read the messages Zune gave/try again.
Looking at the phone information in Settings/About though shows that it is running 7.10.7720.68. I seem to have all the Mango features too. Can anyone let me know if the phone is ok to use or what I did wrong? I really like Mango so far (quicker than NoDo for me) and I'd hate to load all my apps, contacts, etc, just to redo the entire installation again.
Thanks!
PS: Let me know if there's any information in my email that I should censor out for any reason, I'll come back and edit it (or mods are welcome to fix my post).
Click to expand...
Click to collapse
Hi ChronoZero, it looks as though you are good to go!
You have the correct version number, and you if you didn't send provisioning, it can't be the RTM(which, confusingly has the same version number!). I think MS have simplified zune updating so it goes direct to 7720. the "no applicable packages" usually means you have them installed already. If it is the RTM, then you will get an offer to from zune to "cleanup" and won't lose any data anyway.
Enjoy!
Edit; Nothing wrong with your post. Welcome to the forum
Edit 2; You did do the hard reset at the end? It is important for unlocking the device etc.
Robbie P said:
Hi ChronoZero, it looks as though you are good to go!
You have the correct version number, and you if you didn't send provisioning, it can't be the RTM(which, confusingly has the same version number!). I think MS have simplified zune updating so it goes direct to 7720. the "no applicable packages" usually means you have them installed already. If it is the RTM, then you will get an offer to from zune to "cleanup" and won't lose any data anyway.
Enjoy!
Edit; Nothing wrong with your post. Welcome to the forum
Edit 2; You did do the hard reset at the end? It is important for unlocking the device etc.
Click to expand...
Click to collapse
Hi Robbie,
I had to do the send provisioning to do all the updates as I couldn't get the force Zune to update trick to work. Zune also hasn't tried to cleanup the phone and instead says "An update is in progress. Wait until it's complete. C101007B" when I look at the update screen in Zune.
I did do the hard reset at the end but not after 7712. Is that a problem?
Thanks!
CronoZero said:
Hi Robbie,
I had to do the send provisioning to do all the updates as I couldn't get the force Zune to update trick to work. Zune also hasn't tried to cleanup the phone and instead says "An update is in progress. Wait until it's complete. C101007B" when I look at the update screen in Zune.
I did do the hard reset at the end but not after 7712. Is that a problem?
Thanks!
Click to expand...
Click to collapse
Perhaps zune is waiting to finish the update or an earlier one.
Have you plugged the phone in and synched anything yet?
I would be tempted to restart zune and see if "in progress" message re-occurs.
I would also hard reset the phone now that you have 7720.
Then possibly re-install zune.
Robbie P said:
Perhaps zune is waiting to finish the update or an earlier one.
Have you plugged the phone in and synched anything yet?
I would be tempted to restart zune and see if "in progress" message re-occurs.
I would also hard reset the phone now that you have 7720.
Then possibly re-install zune.
Click to expand...
Click to collapse
I restarted my computer and ran Zune again. It did find a new update called "Mango ISV beta Bundle: Cleanup" and this time it looks like it was successful!
I'll hard reset my phone now and get immersed in Mango.
Thanks again!
CronoZero said:
I restarted my computer and ran Zune again. It did find a new update called "Mango ISV beta Bundle: Cleanup" and this time it looks like it was successful!
I'll hard reset my phone now and get immersed in Mango.
Thanks again!
Click to expand...
Click to collapse
Glad to hear it,
Good luck.
Related
My phone currently updating to version 7008 - needs update to Zune too which is downloading first.
Was on 7004.
Will let you know what happens!
I can't see any changes...
Also no saving of the changes you make in Camera or so on...
Is this the update before March Update!?
Yeah, this is just an update to pave the way for future updates. You'll find nothing new here.
skycamefalling said:
Yeah, this is just an update to pave the way for future updates. You'll find nothing new here.
Click to expand...
Click to collapse
Is the Camera any better...? could be into the realms of imagination here but took a photo and it seemed clearer than previous efforts on standard settings. Phone also 'seems' a little zippier.
Not totally sure so guess things aren't that different.
Backup worked nicely though.
Mine is in the process of updating. The backup process takes a while.
I wonder if we can use someone elses backup to restore a phone? I only ask because I flashed my UK T-Mobile device with the unbranded Samsung one because it was said that it fixed Bluetooth problems. However, it has had no effect, and now I can't take my phone back to T-Mo because it's not running the original firmware. If I can get it back to UK spec, then I can take it back to a shop and swap it for a (hopefully) working one...
Done. It is only a preparatory update for the actual update containing copy and paste, improvements to Windows Phone Marketplace et.al. Ergo, it doesn't contain any new functionality and won't remove or hinder any installed jailbreak functionality.
Yup, more playing, definitely no changes I can find...camera taking a better photo just happened to be a picture in better light.
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Sorry for that. I was afraid of this happening to me when the update stalled at the 7th step
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
Sorry about that. I was afraid of this happening to me, after the update stalled for an hour at the 7th step, so I disconnected. Luckily nothing happened to my device. But apparently several Omnia 7 are experiencing this.
Sort it out, MS.
First things first. I was updated Zune to the recent version, because I was curious it will resolve a problem with login user on one of my computers. One (Windows Vista) works fine, but another one, Windows 7 (both 32-bits versions) works fine with Zune + Market.
Silent Shark said:
I wonder if we can use someone elses backup to restore a phone? I only ask because I flashed my UK T-Mobile device with the unbranded Samsung one because it was said that it fixed Bluetooth problems. However, it has had no effect, and now I can't take my phone back to T-Mo because it's not running the original firmware. If I can get it back to UK spec, then I can take it back to a shop and swap it for a (hopefully) working one...
Click to expand...
Click to collapse
I've done the same. I have (branded) T-Mobile UK phone and decided update to unbranded one. I choose version I8700XENJK1 (but I tried another one before) - for me, one difference is language Dutch / Belgium if I remember correctly.
I've read this thread and I was wondering if my phone will find update... I had no information about this.
I return home, connect Omnia to computer and update process start immediately. I had no problem with update at all. Phone during update reboots twice (or more) and it looks stable. I haven't noticed any changes or improvements... maybe it's working a little bit faster, but maybe it's a auto-suggestion.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. (...)
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
Sorry for that mate. I really had not problem with update.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
have you tried taking back battery and then reboot again?
http://twitter.com/#!/WinPhoneSupport
hard-reset Focus, should be similar to omnia 7
http://www.technipages.com/samsung-focus-hard-reset-using-hardware-keys.html
Update error
801012DD Error code - we couldnt create a backup of your phone
Help !!!!!
Have you got samsung tools installed?
I have tried twice to install the update. Both times I got stuck at 7 or of 100 with 100%.
The only thing I have done my phone is to unlock it with chevron.
Altough I did have it in flight mode at the time to prevent relocking.
Do you think that would have affected anything?
Still nothing showing up for me yet. Those who got the mini update does your 3 button combo into download mode now work if you had a phone that didnt let it happen before?
Lordao
lordao said:
Still nothing showing up for me yet. Those who got the mini update does your 3 button combo into download mode now work if you had a phone that didnt let it happen before?
Lordao
Click to expand...
Click to collapse
Three button combo now gives me the rather scary option to Format or Cancel. I thought Cancel would be the way to go....
Successful Updaters: Please post your Firmware revisions
For those who have managed to get the update installed without error, can you please post here your firmware revisions. We may be able to work out which models are affected by the issue.
There are rumours that this update only affects firmware versions JI9 and JJ4 while the JK1 firmware is unaffected.
http://www.zdnet.com/blog/hardware/windows-phone-7-update-bricking-some-samsung-omnia-handsets/11501
gc48067 said:
Three button combo now gives me the rather scary option to Format or Cancel. I thought Cancel would be the way to go....
Click to expand...
Click to collapse
Are you saying the Download Mode is no longer accessible after updating?
scoob101 said:
For those who have managed to get the update installed without error, can you please post here your firmware revisions. We may be able to work out which models are affected by the issue.
There are rumours that this update only affects firmware versions JI9 and JJ4 while the JK1 firmware is unaffected.
http://www.zdnet.com/blog/hardware/windows-phone-7-update-bricking-some-samsung-omnia-handsets/11501
Click to expand...
Click to collapse
How can I check which firmware revision I am using?
Hi Guys,
This morning I was happy to see that my phone had pending updates and thought to myself: Gee Mango is Here!
However as I am trying to update my phone via Zune, I constantly get the following Error:
"Update Error
There was an error while trying to update your device with the latest software. Please try again.
The software mode reported by your phone isn't correct.
To see if there's more information about this error, click Web Help.
Error Code
801812C1"
Now I've tried the various other Mango update methods around the XDA forums but all gave me the same error as above.
I've searched in here but didnt find anything regarding this issue in DVP forums and could not find anything about this error code on Google that occurred with recent updates. (it's similar to a previously documented error on the Samsung 7 where the phone would reboot repeatedly in step 6 of the update process. The fix for that according to a post in the MS forums was to "wait and try again another day".)
Heck I've even done a factory reset on the phone and just tried to update fresh but no go either...
I was just wondering if anyone had any ideas? Thanks in advance for any assistance!
Additional FYI:
Carrier: T-Mobile-Unlocked
And I've just uninstalled/reinstalled Zune to run update again and still no go...
Edit: Just did a CLEAN install of Zune 4.7 on a factory reset unit and now I get "Device driver installation failed" windows error message during Step 6 of the Update process...
Can anyone please explain what the Zune update error message actually means?
Have just spent the last hour searching the whole web and nobody seems to know.
I have managed to successfully download the Mango 7720 update from Zune on top of my previous BTTF rom. Had no problems with Mango update but now when i come to update the clean up update i constantly get the above message.
I have read all the solutions on the developers page (sorry but couldn't post this thread there) and have tried them all. So would just like to understand what the actual error means!!!
you maybe wining price for possible 100 or more asking same question here....
make sure your device not synced with Zune as Guest
disconnect phone
restart computer, restart phone
start Zune, connect phone
try update
if error occur again, restart phone few times...
It's a generic error code. Can mean a few different things; too low of battery (which is why I got it), USB port needs updating, device provisioning .cab wasn't used (so Zune won't recognize it to update it), settings for your Zune client, etc., etc.
^^ There's just a few examples of why you can get that error code, and I'm sure there's more. Hopefully one of the things I mentioned helps.
Sent from my King LEO using XDA Windows Phone 7 App
Thank you for providing some answers. Because I had just used Zune to get the Mango RTM update, I think I can eliminate, Zune client, guest sync and usb drivers. That leaves your suggestion of either low battery or cab install. I know I did cab install when doing the BTTF install. Therefore when I connected to Zune I got the 7720 RTM update.
Can I install the Device provision.cab again without causing any issues?
Zune 80004005 error code. On step 7 of 9
Trying to update from official zune 7403 to 7720 isv beta.
Tried taking sd card out sim out reserved space increased time zone changed.. Have already tried it about 5 times
Can anyone suggest anything else or should I push the cabs through?
OMG. After trying everything and giving up hope. I have just logged on to my PC upstairs and in a vein attempt clicked the install update button on Zune and hey presto, update installed. Technology is unpredictable and has a bloody mind of it's own.. So conclusion is just keep turning both your phone and pc on and off and pray it's your lucky day (7hrs later 30+ attempts)
A big thank you to everyone who has posted possible solutions.
Hey, congrats man! Glad you got it.
Sent from my King LEO using XDA Windows Phone 7 App
dxdy said:
you maybe wining price for possible 100 or more asking same question here....
make sure your device not synced with Zune as Guest
disconnect phone
restart computer, restart phone
start Zune, connect phone
try update
if error occur again, restart phone few times...
Click to expand...
Click to collapse
Can U old point me to where this problem (error 800b010a) has been solved cause it wasn't my lucky yes'dat or today I'll keep tring but don't think it'll work. thanks
Sent from my HD2 using XDA Windows Phone 7 App
Hi
It hasn't been officially resolved. It just seems people are resolving this error due to different problems. I found the thread in the developers section useful, titled ISV beta clean up. Hope some of the answers in there help. If not, like me, just keep shutting down both your pc and phone and pray. Good luck!!!
http://forum.xda-developers.com/showthread.php?t=1281902
Mangledraver said:
Hi
It hasn't been officially resolved. It just seems people are resolving this error due to different problems. I found the thread in the developers section useful, titled ISV beta clean up. Hope some of the answers in there help. If not, like me, just keep shutting down both your pc and phone and pray. Good luck!!!
http://forum.xda-developers.com/showthread.php?t=1281902
Click to expand...
Click to collapse
thanks but good news for me at last it updated lost count how many times ive tried. funny thing is i did it as a guest in zune with a flat battery....lol
so my advice (that anit worth much) is try then try again then again then again until your sick of it all......then u guessed it buy an i-phone
i had the same error... i tried again and again and again........ finally done it!!
to update, you need a bit of luck, I did not reboot PC or phone, just disconnect and reconnect again for times(each time lease disconnected for couple of hours, just forget it...) then it works...
good luck!
I went from v2 - 7004-7392cab -devicepro.cab- zune to 7403 - 80004005 error trying to install isv 7720.
Looked all over the internet for this code and somebody found a solution on this website(half way down the page)...it relates to a samsung device but if somebody can explain how do i apply this to hd2??
http://answers.microsoft.com/en-us/...o/60e728c6-2cfe-47fc-a996-344a9d1c2c0d?page=2
Ps i try cab 7403 to 7661 but fails with error code straight away..WHY?? Do i need devicepro.cab again?? What would be your advice /route if i wanted to try the cab install to mango? Detailed guide would be awesome
Im running out of patience now i think
Why dont you try to flash your device over Zune?
Just install V2 ROM and then follow the instructions and update via Zune.
Rosetti you couldnt have said better. I Updated All Through Zune. DeviceProvisioning.cab is needed for going from NODO to MANGO.
Yeah dude do it over Zune the last stages are way easier over zune
i can't believe i tried everything else but not this method...thanks all ..i will report back later 2nite..
I dont believe it!
all week i have been messing around with cabs files as people were constantly reporting errors with zune thats why i decided to avoid it but il be damned!
process took around 2hours from start to finish..still got cleanup to go but i rather get some sleep..
i just went from 7403 rom .turned phone off
format sd card
enter magldr - clear and enable stuff
usb mode
flash v2 rom
set up date and time
zune found february update
zune found 7392
Send devicepro.cab via cabsender
zune found 7720 took fooking ages
zune finds cleanup - gta wait till 2mro thou..
not one trick applied ie hard resets/change time zone/reserved space/virus off
it was as simple as that..good nite!
i followed yuki v2, then force update with zune i got 7xxx (forgot) then again force update i got 7392 but then i cant force it anymore to get 7403 (before final force to 7220). i tried 1 sec then pull the internet cable. no success. tried 3,4,5 secs, also no luck. comments?
Once I succeeded in installing Mango on HD2, but then I realised that it's not unlocked. So I flashed my phone again... and now I'm stuck on 7008 and Zune's not giving me any update.
Can you please help me? My hair is all grey
Matt.Murdock said:
Once I succeeded in installing Mango on HD2, but then I realised that it's not unlocked. So I flashed my phone again... and now I'm stuck on 7008 and Zune's not giving me any update.
Can you please help me? My hair is all grey
Click to expand...
Click to collapse
Have you tried forcing it??
I did and it worked now... (not before, didn't get the right timing)
Matt.Murdock said:
Once I succeeded in installing Mango on HD2, but then I realised that it's not unlocked.
Click to expand...
Click to collapse
How did you realise this, Venerable sir? Did it say it in toms xap(number of reasons)? Did you try to send dev-unlock-remove.cab then dev-unlock.cab?
You might have saved yourself some trouble and hair dye
Matt.Murdock said:
I did and it worked now... (not before, didn't get the right timing)
Click to expand...
Click to collapse
I have to say, I tried every possible timings (all between 0 and forever). Don't work for me. Worked with the NODO update on second try. Mango - no chance.
*edit: Don't know why. Yesterday cab sending did not work. Gave me an error. Went to bed. Just thought I'd give it a nother shot - worked. Sent the .cab and Zune found the update for my Phone instantly!
Now all I am lacking is the activation key - waiting for the replay by MS.
Thanks to all, that made this possible!
**EDIT²: Now after finding the update, and installing the first step to Mango, I get stuck at the CLEAN UP update. Can't get it solved. Any suggestions?
I follow the steps from this http://forum.xda-developers.com/showthread.php?t=1236027 , but the process is now 7004 -> 7008 -> 7392 (send DeviceProvisioning.cab) -> 7402 -> 7720.
From 7004 -> 7402 is OK, but I cant update from 7402 -> 7720. After downloading, transferring data, Preparing, it restarted my phone. And it stuck here. It took a lot of time for restarting my phone, then entered Install Updates, but it ran only some second and errors appear (step 7 of 9).
How can I do to update to 7720?
Hey I have the same probleme.When I update from 7402 to 7720 the installation always crashed and I have to start at the beginning.( install the Back to the Future rom). Has got anybody a solution for our problem?
try logging in with your live ID in zune, and then the update will be succesfull. it worked for me
Tgodfather said:
try logging in with your live ID in zune, and then the update will be succesfull. it worked for me
Click to expand...
Click to collapse
Do you mean the phone has to be logged in with live ID when the phone is at 7403? Zune doesnt have the function log in
Is there any one help me, plz??
quanbao said:
...It took a lot of time for restarting my phone, then entered Install Updates, but it ran only some second and errors appear (step 7 of 9).
How can I do to update to 7720?
Click to expand...
Click to collapse
I guess there are a lot of errors could happen. I think it will be easy to give us a joker - number of error.