Hi Guys,
This morning I was happy to see that my phone had pending updates and thought to myself: Gee Mango is Here!
However as I am trying to update my phone via Zune, I constantly get the following Error:
"Update Error
There was an error while trying to update your device with the latest software. Please try again.
The software mode reported by your phone isn't correct.
To see if there's more information about this error, click Web Help.
Error Code
801812C1"
Now I've tried the various other Mango update methods around the XDA forums but all gave me the same error as above.
I've searched in here but didnt find anything regarding this issue in DVP forums and could not find anything about this error code on Google that occurred with recent updates. (it's similar to a previously documented error on the Samsung 7 where the phone would reboot repeatedly in step 6 of the update process. The fix for that according to a post in the MS forums was to "wait and try again another day".)
Heck I've even done a factory reset on the phone and just tried to update fresh but no go either...
I was just wondering if anyone had any ideas? Thanks in advance for any assistance!
Additional FYI:
Carrier: T-Mobile-Unlocked
And I've just uninstalled/reinstalled Zune to run update again and still no go...
Edit: Just did a CLEAN install of Zune 4.7 on a factory reset unit and now I get "Device driver installation failed" windows error message during Step 6 of the Update process...
Related
So I hope XDA can help me...Thanks in advance
I unlocked my omnia 7 today and forced it to update to nodo and it contained its unlock. So now i want to update normaly via zune to 7.0.7392.0 but everytime i want to update it says after my omnia 7 rebooted the update failed and i get the error code 80180005.
Can anyone please help me?
Edit:
Tried it again and now i got a new error code: 80180048
Well scratch that now it's the same error code again -.-
Hi!
The error code 80180048 means (and as you wrote it yourself too), that you forced it to update, and didn't do it the official way, that's why Microsoft didn't let you
update it again. Luckily there's a fix for that. If you google just "80180048" that's the first page. (Sorry i can't paste link as i am a new user )
Hope this helps.
By the way, you can keep your device unlocked with an app. called Samsung Tools. Download it before the update, and than tick "Prevent Device Relocking". After that you can update the official way, and it keeps your phone unlocked.
Can anyone please explain what the Zune update error message actually means?
Have just spent the last hour searching the whole web and nobody seems to know.
I have managed to successfully download the Mango 7720 update from Zune on top of my previous BTTF rom. Had no problems with Mango update but now when i come to update the clean up update i constantly get the above message.
I have read all the solutions on the developers page (sorry but couldn't post this thread there) and have tried them all. So would just like to understand what the actual error means!!!
you maybe wining price for possible 100 or more asking same question here....
make sure your device not synced with Zune as Guest
disconnect phone
restart computer, restart phone
start Zune, connect phone
try update
if error occur again, restart phone few times...
It's a generic error code. Can mean a few different things; too low of battery (which is why I got it), USB port needs updating, device provisioning .cab wasn't used (so Zune won't recognize it to update it), settings for your Zune client, etc., etc.
^^ There's just a few examples of why you can get that error code, and I'm sure there's more. Hopefully one of the things I mentioned helps.
Sent from my King LEO using XDA Windows Phone 7 App
Thank you for providing some answers. Because I had just used Zune to get the Mango RTM update, I think I can eliminate, Zune client, guest sync and usb drivers. That leaves your suggestion of either low battery or cab install. I know I did cab install when doing the BTTF install. Therefore when I connected to Zune I got the 7720 RTM update.
Can I install the Device provision.cab again without causing any issues?
Zune 80004005 error code. On step 7 of 9
Trying to update from official zune 7403 to 7720 isv beta.
Tried taking sd card out sim out reserved space increased time zone changed.. Have already tried it about 5 times
Can anyone suggest anything else or should I push the cabs through?
OMG. After trying everything and giving up hope. I have just logged on to my PC upstairs and in a vein attempt clicked the install update button on Zune and hey presto, update installed. Technology is unpredictable and has a bloody mind of it's own.. So conclusion is just keep turning both your phone and pc on and off and pray it's your lucky day (7hrs later 30+ attempts)
A big thank you to everyone who has posted possible solutions.
Hey, congrats man! Glad you got it.
Sent from my King LEO using XDA Windows Phone 7 App
dxdy said:
you maybe wining price for possible 100 or more asking same question here....
make sure your device not synced with Zune as Guest
disconnect phone
restart computer, restart phone
start Zune, connect phone
try update
if error occur again, restart phone few times...
Click to expand...
Click to collapse
Can U old point me to where this problem (error 800b010a) has been solved cause it wasn't my lucky yes'dat or today I'll keep tring but don't think it'll work. thanks
Sent from my HD2 using XDA Windows Phone 7 App
Hi
It hasn't been officially resolved. It just seems people are resolving this error due to different problems. I found the thread in the developers section useful, titled ISV beta clean up. Hope some of the answers in there help. If not, like me, just keep shutting down both your pc and phone and pray. Good luck!!!
http://forum.xda-developers.com/showthread.php?t=1281902
Mangledraver said:
Hi
It hasn't been officially resolved. It just seems people are resolving this error due to different problems. I found the thread in the developers section useful, titled ISV beta clean up. Hope some of the answers in there help. If not, like me, just keep shutting down both your pc and phone and pray. Good luck!!!
http://forum.xda-developers.com/showthread.php?t=1281902
Click to expand...
Click to collapse
thanks but good news for me at last it updated lost count how many times ive tried. funny thing is i did it as a guest in zune with a flat battery....lol
so my advice (that anit worth much) is try then try again then again then again until your sick of it all......then u guessed it buy an i-phone
i had the same error... i tried again and again and again........ finally done it!!
to update, you need a bit of luck, I did not reboot PC or phone, just disconnect and reconnect again for times(each time lease disconnected for couple of hours, just forget it...) then it works...
good luck!
Hello!
I was following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1246040
http://forum.xda-developers.com/showthread.php?t=1236027
And had no problems getting to 7392. After that though, things got weird. Upgrading to 7712 (Step 14 in the first link) did take ~1.5 hours, but what was strange was that the phone said update succesful while Zune said update failed.
I (probably unwisely) didn't think much of it since the phone said it was ok, so I continued on to install 7720. That gave me the following error in WP7 Update Cab Sender:
"Error: Update device 08b958c3 - 899aeab3 - f2ff1ads - b3b31663 Complete with error code: 8018004D, error message: IU <Image Update> installation failed on phone: No applicable packages."
Plus, the phone would tell me that the update failed and to read the messages Zune gave/try again.
Looking at the phone information in Settings/About though shows that it is running 7.10.7720.68. I seem to have all the Mango features too. Can anyone let me know if the phone is ok to use or what I did wrong? I really like Mango so far (quicker than NoDo for me) and I'd hate to load all my apps, contacts, etc, just to redo the entire installation again.
Thanks!
PS: Let me know if there's any information in my email that I should censor out for any reason, I'll come back and edit it (or mods are welcome to fix my post).
CronoZero said:
Hello!
I was following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1246040
http://forum.xda-developers.com/showthread.php?t=1236027
And had no problems getting to 7392. After that though, things got weird. Upgrading to 7712 (Step 14 in the first link) did take ~1.5 hours, but what was strange was that the phone said update succesful while Zune said update failed.
I (probably unwisely) didn't think much of it since the phone said it was ok, so I continued on to install 7720. That gave me the following error in WP7 Update Cab Sender:
"Error: Update device 08b958c3 - 899aeab3 - f2ff1ads - b3b31663 Complete with error code: 8018004D, error message: IU <Image Update> installation failed on phone: No applicable packages."
Plus, the phone would tell me that the update failed and to read the messages Zune gave/try again.
Looking at the phone information in Settings/About though shows that it is running 7.10.7720.68. I seem to have all the Mango features too. Can anyone let me know if the phone is ok to use or what I did wrong? I really like Mango so far (quicker than NoDo for me) and I'd hate to load all my apps, contacts, etc, just to redo the entire installation again.
Thanks!
PS: Let me know if there's any information in my email that I should censor out for any reason, I'll come back and edit it (or mods are welcome to fix my post).
Click to expand...
Click to collapse
Hi ChronoZero, it looks as though you are good to go!
You have the correct version number, and you if you didn't send provisioning, it can't be the RTM(which, confusingly has the same version number!). I think MS have simplified zune updating so it goes direct to 7720. the "no applicable packages" usually means you have them installed already. If it is the RTM, then you will get an offer to from zune to "cleanup" and won't lose any data anyway.
Enjoy!
Edit; Nothing wrong with your post. Welcome to the forum
Edit 2; You did do the hard reset at the end? It is important for unlocking the device etc.
Robbie P said:
Hi ChronoZero, it looks as though you are good to go!
You have the correct version number, and you if you didn't send provisioning, it can't be the RTM(which, confusingly has the same version number!). I think MS have simplified zune updating so it goes direct to 7720. the "no applicable packages" usually means you have them installed already. If it is the RTM, then you will get an offer to from zune to "cleanup" and won't lose any data anyway.
Enjoy!
Edit; Nothing wrong with your post. Welcome to the forum
Edit 2; You did do the hard reset at the end? It is important for unlocking the device etc.
Click to expand...
Click to collapse
Hi Robbie,
I had to do the send provisioning to do all the updates as I couldn't get the force Zune to update trick to work. Zune also hasn't tried to cleanup the phone and instead says "An update is in progress. Wait until it's complete. C101007B" when I look at the update screen in Zune.
I did do the hard reset at the end but not after 7712. Is that a problem?
Thanks!
CronoZero said:
Hi Robbie,
I had to do the send provisioning to do all the updates as I couldn't get the force Zune to update trick to work. Zune also hasn't tried to cleanup the phone and instead says "An update is in progress. Wait until it's complete. C101007B" when I look at the update screen in Zune.
I did do the hard reset at the end but not after 7712. Is that a problem?
Thanks!
Click to expand...
Click to collapse
Perhaps zune is waiting to finish the update or an earlier one.
Have you plugged the phone in and synched anything yet?
I would be tempted to restart zune and see if "in progress" message re-occurs.
I would also hard reset the phone now that you have 7720.
Then possibly re-install zune.
Robbie P said:
Perhaps zune is waiting to finish the update or an earlier one.
Have you plugged the phone in and synched anything yet?
I would be tempted to restart zune and see if "in progress" message re-occurs.
I would also hard reset the phone now that you have 7720.
Then possibly re-install zune.
Click to expand...
Click to collapse
I restarted my computer and ran Zune again. It did find a new update called "Mango ISV beta Bundle: Cleanup" and this time it looks like it was successful!
I'll hard reset my phone now and get immersed in Mango.
Thanks again!
CronoZero said:
I restarted my computer and ran Zune again. It did find a new update called "Mango ISV beta Bundle: Cleanup" and this time it looks like it was successful!
I'll hard reset my phone now and get immersed in Mango.
Thanks again!
Click to expand...
Click to collapse
Glad to hear it,
Good luck.
Hi All,
I am trying to update my DVP to 7740, and it always gets stuck at step 6, and it gives me "A driver for your phone needs to be updated and couldn't be installed in time. Error CODE 81812C1".
I have researched this and it seems manu experience this on WP7 phones, and i tried all the solutions ive found, but none work on the DVP.
Anyone has any ideas what to do?
Many thanks.
Try another computer will work!
I've tried installing the latest update three times, but it keeps failing (it failed at 25% installation the first try and 30% the second try, and 25% on the third). The phone boots up normally and has the message "Failed to update software. Update failed. Your device will recover the original configuration". Has anyone else encountered this, or know how to fix this?
dts924s said:
I've tried installing the latest update three times, but it keeps failing (it failed at 25% installation the first try and 30% the second try, and 25% on the third). The phone boots up normally and has the message "Failed to update software. Update failed. Your device will recover the original configuration". Has anyone else encountered this, or know how to fix this?
Click to expand...
Click to collapse
I am manually downloading the firmware right now and will report back. I will also be mirroring the 5.0 firmware for everyone so we have more channels to download it from
androidfilesharing said:
I am manually downloading the firmware right now and will report back. I will also be mirroring the 5.0 firmware for everyone so we have more channels to download it from
Click to expand...
Click to collapse
I am having the same issue.. Have tried once so far and it failed. On the Galaxy Note III. I will try to see if I can install it manually as well and update this post.
Thank you
Used the Samsung Kies app and updated via my laptop and usb cable. Took a long time but it was successful. Now I am hoping to get writable access to my SD card.. fingers crossed.