Random reboots - Droid Pro General

I have a motorola XPRT (sorry theres no forums for it) and for whatever reason, it constantly throughout the day reboots. Its not rooted, but there seems to be just a bunch of random reboots...can someone help...please?

Motorola are testing an update with certain trusted users *ahem* tonight so I expect an update is not far away.
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Random shut offs!

Is anyone having problems with your phone randomly shutting off?
Does anyone have any solutions?
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Ive had maybe one or two random soft reboots happen since getting my phone.
I haven't had one in quite a bit now though.
Really mine shuts off atleast twice a day
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You using a task killing app? If so how aggressive are you with it? Seems like task killers affect this phone WAAAAY more than on my Nexus One.
Random shut off for me = once a week
Yes I have it but ive never played with the settings just downloaded the app and went on from there.
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Also my droid x usually freezes alot when I only have 2 apps running. Have any tips? I've only dropped the phone once but its was about 1 foot away from the ground need help!!
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Mine doesn't freeze but will reboot twice a week our so on its own
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I have had this happen to me twice. I was more on the line of thinking that it is an app that I installed. I hadnt thought it was the task killer set to killing an app that would do this. I will turn off Auto Kill and also do an inventory of apps that I installed since I noticed the shutdowns.
-McMex
If I bring my phone to verizon what would they say?
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I used a task killer on my Nexus One because old habits die hard. So when I moved to the Droid X I still had this habit. I quit using ATK this last Friday and havent had a single glitch or reboot since.
Could this be the case for others with reboot issues? Maybe, Maybe not.
If you have a task killer installed try uninstalling it for 2-3 days and see what happens.
I have never used a task killer but I had the same issue. A factory reset nor an .sbf restore from a brick changed it. My new phone just shipped yesterday as a replacement.
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I was having atleast 2 reboots a day and when I deleted my task killer last week I haven't had any problems my phone is actually faster with out it. I think the task killer stops programs to make your phone run effectively.
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Im bringing my phone to verizon today and see what they tell me thanks alot guys
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I have been having the same issue. My phone will just rest to the animation screen not the motorola M. At first I thought it was chomp sms causing it cause a few times as sms texts would come in it reset. So I removed chomp but issue was still there so I wondered if set cpu was the issue cause I am ROOTED. So I remove that. Issue is still there. I done two factory resets and no help.
I do not see this being a hardware issue...... Tho if it is please someone enlighten me....
Reason is if it is software then I can wait til 2.2 or custom rom...
Please any help or insight would be great. My exchange period with verizon is ruining out. Don't want to return a item with proper hardware.
Please assist thank you.
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Any help at all?
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I haven't ever used a task killer on the x, and still had the same issue. It got slowly worse, up to 2 or 3 reboots and 2 or 3 freezes (battery pull required) per day. Verizon shipped me out a new phone, and I just got it yesterday.
edit: the speaker's a good bit better, too. Not great, but definitely distinctly louder than my original one.
Any idea if I was to un root it if it would matter? Or if rooting did cause this... Is the damage done then?
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Maybe this might be the issue
Too Xtreme said:
Is anyone having problems with your phone randomly shutting off?
Does anyone have any solutions?
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Hi guys. I was on the Motorola Droid X page, under owner support, and came across this:
"The battery charger shipped with this device is a high rate charger specifically designed for your DROID X.
Other chargers might take longer to charge your battery, cause your calls to fail during charging, or cause your phone to continuously power cycle."
I know that I had been using my BB Storm 2's charger with my DX since they both use the same connectors, unaware that the charger actually made a difference. I also noticed the shut-down/restart issue, and had called VZW about it twice, prompting the tech to send me out a new one. I only found this tidbit by chance afterwards. Maybe myself and others might be doing the same, and unknowingly creating a power issue...just my $0.02
tankyard said:
Hi guys. I was on the Motorola Droid X page, under owner support, and came across this:
"The battery charger shipped with this device is a high rate charger specifically designed for your DROID X.
Other chargers might take longer to charge your battery, cause your calls to fail during charging, or cause your phone to continuously power cycle."
I know that I had been using my BB Storm 2's charger with my DX since they both use the same connectors, unaware that the charger actually made a difference. I also noticed the shut-down/restart issue, and had called VZW about it twice, prompting the tech to send me out a new one. I only found this tidbit by chance afterwards. Maybe myself and others might be doing the same, and unknowingly creating a power issue...just my $0.02
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I believe the site is: motorola-global-portal.custhelp.com/app/answers/detail/a_id/48599/p_country_code/US

Innopath active care network failure

I am trying to download the verizon updates and when innopath active care shows me the update available, I hit ok and starts downloading it but it only downloads 10 %, and it shows network failure, how can I fix it?
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Same here for the past 2nd days. I have tried wifi on and off. Makes no difference. Horrible signal and drama... In done, jumping ship tomorrow for the X.
After all of my samsung instinct issues I should have known better. Good luck guys.
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Update, I finally got the phone to download the update, but when it reboots to install it it fails, when I click on info it reads, ip previous fail
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Random reboot fixed

Hello atrix users, I installed alien rom and the random reboots are now gone!
So if any of you is having random reboots, you should start with alien rom
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Yea I love my alien v3
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hard to tell for me since I keep flashing different roms, themes LOL
but yeah alien is the best IMO (so far) not counting CM7
Joelesprod said:
Hello atrix users, I installed alien rom and the random reboots are now gone!
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Is it still not rebooting? What kind of atrix are you on (ATT or international)? What firmware where you on (2.2, 2.3)?
Been on Alien rom for a while now. Great rom. but just recently started getting random reboots. Strange because it has been perfect for about six weeks. Must be something else causing it , because if i load my older backup all is good again.
I was even getting the random reboots on Alien, just as frequently as the stock rom. I've been on Cherry for the last week or so, and not a one reboot. And all the little bluetooth issues I was having are also gone.
Sometimes I wonder if random rebooted are only because of faulty hardware. I used to run a Nokia e71 that never rebooted, and then there was this bar by my friends house that was in a rural area that kept switching from Edge to 3G and back and my phone must have rebooted like 10 times in that night.
Never rebooted otherwise... *shrugs*
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Random reboots alot....

Okay my girlfriend's atrix reboots almost ten times an hour.....during a phone call it reboots sending/receiving texts or just sitting there probably getting background data. I had her get a new battery cause she had some **** off brand in it....didn't work...now she told me she washed her last atrix and got it replaced so im thinking she got her sim wet and that's why its rebooting or its hardware end....phone is completely stock not rooted...any ideas? Thanks in advance
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Unlock it root it and a custom rom fixed mine it did the same thing not as much as hers but still had a lot of random reboots on stock gb .now maybe one random reboot a month
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I wouldn't be so fast to unlock the bootloader. A phone that reboots that often most likely has hardware issues. Stock ROMs have issues, but not that radical.
Feed her a nice dinner and get her to come clean as to the evil thing she did to her phone. If there really have been no mishaps, get a warranty replacement. My advice is to not do anything to the phone that would make getting a replacement difficult.
Good Luck
Lol she told me what happened with her first one she gott replaced she washed it....so she got a new one that one rebooted...then she got another and its also rebooting
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I would tell u to download a gingerbread fruit cake, moto-fastboot, and do a complete wipe including system, data, webtop, preinstall, cache and boot. (Boot=kernel) then do a fastboot reboot into recovery and flash the 2.3.4 fruit cake. If u need detailed instructions on how to do this and where to get files pm me.
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Ten times a day is a frigging lot. I used to have random reboots with group but it was more like twice a day. Sometimes it would not boot up again until I did a battery pull......but flagging to Gingerbread solved all these errors. No random reboots or any problem at all since.
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Jibraldor said:
Ten times a day is a frigging lot. I used to have random reboots with group but it was more like twice a day. Sometimes it would not boot up again until I did a battery pull......but flagging to Gingerbread solved all these errors. No random reboots or any problem at all since.
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Sorry, what does "flagging to GB" mean?
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rlillard said:
Sorry, what does "flagging to GB" mean?
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I meant to write Flashing to gingerbread. Sorry for the typo, I am Swyping from my phone.
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Funny thing is she's on the gb ota...she's outta town for the weekend I think on Monday we are gonna try a new sim that doesn't work.....another replacement....ill keep you all updated incase there's another case of this!
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I thought "flagging" to be British slang.
The conclusion I would make from reading this thread is that while many if not the majority of frequent and seemingly random reboots are failed h/w, another failure mode is corruption of the installed kernel and/or support utilities (collectively called the OS). Re-flashing any of the various ROMs will clear the problem.
If f/w corruption is the actual problem,flashing anything requires unlocking the bootloader. If a replacement phone is an option, I would do that rather than risk unlocking the boot loader and then not being able to return it.

Phone do strange things

Has anyone else's ATRIX started acting up since they gave us the ota update notice? I have not updated yet but since getting the notifications starting yesterday my phone has since rebooted about ten times and my gps will no longer lock on.
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Frrrrrrunkis said:
Has anyone else's ATRIX started acting up since they gave us the ota update notice? I have not updated yet but since getting the notifications starting yesterday my phone has since rebooted about ten times and my gps will no longer lock on.
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Is it still acting up?
Yeah, my phone has been running really slow and eating through battery since the update notice appeared on my phone. I haven't updated yet because my phone is rooted and haven't had time to unroot it to upgrade.

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