Database Users

2.85 For a full body protector from http://www.stealthguards.com/

I am not affiliated in any way...
Just thought it was a good deal...
I just order'd mine. Payed 2.85 for shipping thats it.
http://www.stealthguards.com/
IF YOU WANT TO SEE A REVIEW : http://www.youtube.com/watch?v=AlwepqVDSb0

awesome thanks, just bought one

i like that it coveres the entire face. give a review when you get it.

ordered two the other day. waiting for them to come

Great find.
Sent from my SCH-I500 using XDA App

Mylt1 said:
i like that it coveres the entire face. give a review when you get it.
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For sure... i hope they are good...even if they arent... it was only 2.85 hahahaha

These are terrible. They are not properly cut. Avoid.

I got one a while ago (posted in turn Fascinate accessories forum about it). I'm only using the back part for extra grip so far. Yeah, they're not cut the greatest, but it's really not that hard to pull the apart, just might need a tweezers or something. Anyway, for the price, you can't go wrong.
Sent from my SCH-I500 using XDA App

It wasn't bad for 2.85, but like they said, the back only covers the actual back and not the sides. The front was cut great but there was a defect in my front screen and it has lines running down the whole right side of the screen. Other than that it's awesome.

I really like mine, for less than $3.00 you can't go wrong. Read the instructions before you install though.
Sent from my Voodoo'd Fascinate using XDA App

I bought the Extreme Guard ($5 shipped from Amazon) before seeing this. It works very well. My only complaint is that while it covers the sides/edges they could've done a little better getting the cut-out to get the entire surface (it covers about 98% of the back but there are small gaps on the corners where the phone curves). Overall it was a solid deal as well. I can't comment on the screen protector's quality as I already had another one on that I like and haven't felt like swapping it out yet.
I can't post links yet but you shouldn't have a problem searching for it on Amazon

Fishy...
Anybody else getting the StealthGuards website complaining that cookies are not enabled, and a little how-to guide on enabling them in Internet Explorer?
First of all, Cookies work for me on other websites JUST fine in both Chrome and Firefox. No problems. So it seems like the Stealth Guards website wants me to be using IE. ...Like I said, it feels fishy. Maybe it's just a glitch on the site for tonight.
Regardless, I'm updating my copy of MalwareBytes(.org) and running a scan. Call me paranoid. Whatever. Oh. and they have the price for the Fascinate screen protector listed as "free" right now too.
*edit* it could be just b/c I wasn't logged in yet that it wouldn't allow me to "add to cart" but every legitimate website I've gone to in the past few years has simply asked me to sign-up/sign-in after clicking add to cart.
I saw a couple other forums where people said that the website felt shady as well. I guess I'll stick with my Invisible Shield. It may have cost a lot more, but I've already used the warranty once, and I used it once or twice on my old Cowon S9 player as well.

Hmmm about those cookies
I actually did experience the exact cookie issue your referring too, however it cleared itself up when went to the website directly and did not use the provided link to the item.
The issue occurred in FFox, Chrome and IE8 which is why I got a little suspicious, but as I said as soon as went the web home as it were, the issue was resolved.

DarkAgent said:
These are terrible. They are not properly cut. Avoid.
Click to expand...
Click to collapse
mine for my Fascinate was perfect, no different than the Zagg product bought two years ago for my LG enV Touch , which still looks new to this day

Have any of you received yours? I'm about to file a paypal claim. Over 2 weeks since I ordered.

I got mine. It took about a week and a half. It just comes in a regular envelope so make sure you don't throw it out with the junk mail.
Sent from my SCH-I500 using XDA App

redlinegts85 said:
Have any of you received yours? I'm about to file a paypal claim. Over 2 weeks since I ordered.
Click to expand...
Click to collapse
Dont do that bro.....they aren't fast..like mentioned it will come in a plain envelope, looks very much like generic junk mail....some people have tossed them I think without knowing it
Sent from my SCH-I500 using XDA App

Got mine...for 3 bucks i am impressed. Very similar to zagg.
Sent from my SCH-I500 using XDA App

Can you take these off and reapply or will that just mess them up?

Mine took around 2 weeks as well, as mentioned it will be in plain white envelope your "not to bad of a Zagg knockoffs" will be incognito appearing as junk mail. Although getting all the bubbles out on the battery cover is difficult (as other brands may be as well) I'm sure they will work out fine.
*side note*
Verizon sales new fascinate battery covers for about 5.00$ free shipping, I ordered 2 with government discount for 8.00 shipped. I'm coating one with spray on rubber insulation like used on grips for tools. To get a good no slip grip. 8.00 at Home Depot in a spray can in flat black.

Springs for G2 keyboard

Hey guys I'm wondering if anybody that has replaced the keyboard springs in their G2 has a recommendation on where to get good replacement springs and what the exact specifications are.

I stretched mine, but if you find the loose hinge fixed thread there are several people that said home depot has a spring assortment kit that has one that fits. I would go check that threat out.
Sent from my T-Mobile G2 using XDA App

keele8 said:
I stretched mine, but if you find the loose hinge fixed thread there are several people that said home depot has a spring assortment kit that has one that fits. I would go check that threat out.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
How long has it been since you stretched it? I'm just wondering if I'll end up having to do it again in a month. Thanks

Just did it today so I am not sure how long it will last. I will get a replacement spring if it goes bad again. Honestly, taking the phone apart was way easy so you could stretch it to start and then go from there. That is what I am going to do.
Sent from my T-Mobile G2 using XDA App

keele8 said:
Just did it today so I am not sure how long it will last. I will get a replacement spring if it goes bad again. Honestly, taking the phone apart was way easy so you could stretch it to start and then go from there. That is what I am going to do.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Makes sense, how's it feel now? Like new?

someone used a Bic mechanical Pencil spring on a youtube video.

I used a mechanial pencil spring on my henge , it did real good for the first week shortly after that it got loose again. I'm opting for the sprring assortment kit at home depot.
Sent from my HTC Vision using XDA App

gambit07 said:
Hey guys I'm wondering if anybody that has replaced the keyboard springs in their G2 has a recommendation on where to get good replacement springs and what the exact specifications are.
Click to expand...
Click to collapse
smallparts.com/stainless-steel-compression-spring-length/dp/B000FOBAEQ/ref=sr_1_6?sr=1-6&qid=1293950161&filterBy.item_length_string-bin=0.375+inches&filterBy.item_diameter_string-bin=0.12+inches
This is what I used. Shipping was $11 but whatever, it was worth it. My hinge is so perfect it's not even funny.

Hey Gambit07
It feels great, better than new. My hinge never felt this good. Although in reading other posts it seems that this is truly a temporay fix. Sound like getting a new spring is the ticket. But I am going to leave well enough alone until I start having issues again, then I will get a new spring and tear it all apart again.

the website that the fix says to buy the springs on wont deliver to ireland, anyone know where else these springs can be purchased?

Beagan said:
the website that the fix says to buy the springs on wont deliver to ireland, anyone know where else these springs can be purchased?
Click to expand...
Click to collapse
Please don't revive threads from 6 months ago.
Sent from my T-Mobile G2 using XDA App

Somehow "broke" my replacement digitizer - help?

The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben

breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
Click to expand...
Click to collapse
I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk

ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.

So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium

Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund

sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
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Click to collapse
Thanks so much for the input guys.

let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk

breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
Click to expand...
Click to collapse
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App

pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk

nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
Sent from my MB860 using XDA App

The awful journey of my DZ and what should i do with it?

Hi DZ owners, I want to share a story with you:
*walloftext*
I had my DZ for about a year.
Then it was stolen one evening in a place full of people. I never thought I would see it again.
But then after about half a year I got 2 parties, which accused each other of having it.
Through intimidation on luck of one of them still having it I have got it back.
That imbecile did neither sell or use it. He just had it lying around in a cupboard as a kind of trophy, propably even smasehd it on ground some times... (And I wondered why I couldnt track it.)
Now the phone is a terrible mess. The battery was empty for a long time, degraded to not even last a day. The display (not the glass) was broken.
Then I bought a new battery and display for about 30€ replaced the display and while opening one of those small fragile connectors at the side of the board (I dont actually know what they connect, can someone tell me?), the lower one broke but I kludged it with a small piece of tape in place.
Fine everything worked, my Virtuous Unity install boots with /data as I left it.
The reading of my notes and contacts from that time really got me a nostalgia flash.
The sdcard was gone (I actually searched that guys box of stolen phones). Putting a new one in, phone mounts and stops complaining. After that I turned it off, wanting to sleep. The next day I loaded a fresh rom, QuadraSense because Virtuous Unity uses too much ram. Put it on SD and guess what? The SD (any of 5 microsds i have.) cant be mounted, not with FAT, not with EXT. Can the broken connector from the insides cause this?
But when I shake the phone the display brightness varies, (the kludged clip is not really stable) so I guess the connector is either for the display energy or the sensor but it could be multipurpose.
When I have fixed that, what will propably be the next problem with this phone?
Should I invest more time/replacement stuff into it or just buy a new one? Are there newer phones with physical keyboard?
I had a Motorola Milestone 2 for a while for really cheap but their keyboards suck because the keys stop working or stick, it seems like the existing MS2s have reached their end of life. (I have tested 4 MS2s all the same.)
I am thinking of a Galaxy Note if not keyboard. Anyone here knows about the openness and rom diversity? (I am browsing that forum right after this post so this is not just a lazyass question, more of an if someone just has the info in mind right now.)
lol at the existing tags!

sounds like the connection to the sdcard slot is damaged as well as the main flexcable as it sounds like you replaced the lcd
I don't know your situation but if it were me id find it gratifying to kick the guys ass and demand a brand new g2, but to each there own
personal opinion there isn't a better phone on the market right now than the g2/dz, at least not for my needs so it may be worth your time fixing this one
(that guy sounds like the kind of *******s that deserve very bad things)
Sent from my HTC Vision using xda premium

What cell phone does this guy use? You should just take it out of his hand and tell him you're even. I did that to a guy who stole my skateboard once. He was on steroids and weighed 50lbs more than me, but I guess I used the f word enough times loud enough that he realized he was wrong? I don't know if i'd try that again though hahaha
Sent from my HTC Vision using xda app-developers app

I fear it might be the end of your DZ and tbh if it was me in your position I would go with a Note or may be the SG3

I'll pay him a visit today when hes back from work, I think hes got enough money to buy a new one. His currently used phone is an old Sony Erricson thing. As for if I am even with him, dont know my physical condition is not the best but with the power of ale one can not fail. XD
EDIT: Thats the broken piece inside:
Meh embedding doesnt work with 3 MB pics, just the link: http://gheddo.biz/pic/desirez.JPG
Urgh phones get so filthy when you zoom in.

the parts aren't that expensive. U you can get them on eBay and repair it yourself
If you get a new phone. I'd get an sgs3
Sent from my SGH-T999 using xda premium

Illidan Pornrage said:
I'll pay him a visit today when hes back from work, I think hes got enough money to buy a new one. His currently used phone is an old Sony Erricson thing. As for if I am even with him, dont know my physical condition is not the best but with the power of ale one can not fail. XD
EDIT: Thats the broken piece inside:
Meh embedding doesnt work with 3 MB pics, just the link: http://gheddo.biz/pic/desirez.JPG
Urgh phones get so filthy when you zoom in.
Click to expand...
Click to collapse
Just so you know my post was half joke. Yes, I think he owes you a new phone, but I don't want to find out you got in a fistfight with him b/c of my joke advice. haha but still, if he knows he's wrong, you'd be surprised sometimes how compliant a guilty person can be.
Good luck! Let us know what you decide and how it turns out =)
Sent from my Desire Z using xda app-developers app

HTC still cant iron out those build issues.

My misses just got her HTC ONE for her upgrade as she likes mine.
She got the black one and i noticed they still have issues with the speaker grills not sitting right.
Love my phone and its been great ( performance wise and no issues technically ) and she likes hers, but I'd have thought by now they'd have ironed out these silly issues.
She hasn't noticed it and it's gone straight into a case so she isn't bothered, I'm just surprised about this.

They're only issues if you allow them to be issues. Seriously, it's only a issue if the grill is hanging off lol

Quality control is quality control. Don't get me wrong. I love HTC. But they should get their **** together if they want to be world beaters.
Sent from my GT-N7105 using Tapatalk 4

Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<

Theshawty said:
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Click to expand...
Click to collapse
Errare humanum est, perseverare diabolicum. Something like that i think.
Sent from my HTC One using Tapatalk 4

I'm also on my third HTC one. This one seems to be holding up pretty well though. Top speaker problems on the first 2.
Sent from my HTC One using Tapatalk 2

entreh which
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.

I just got my second One and it's in worse shape than the first One. The first was actually pretty good, build wise, I exchanged it for the camera issue. Now I have a phone with a couple of build issues and the camera issue is still there. I shouldn't have returned my first One

TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
There is no such thing as perfection, so it might be quite difficult for HTC to deliver.
Sent from my HTC One using XDA Premium 4 mobile app

TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
Click to expand...
Click to collapse
Although I do understand where you are coming from, people put these phones together. Unless the people are perfect, there's no way the phone is gonna be perfect.

TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.

Xperia23 said:
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Click to expand...
Click to collapse
The one is designed and manufactured to be as thin as possible. On top of that they also implemented their 'zero gap' design. If you read some of the teardown threads, it's assembled in a way that allows zero room for error. Taking into account the fact that most people who receive a One that they consider to be perfect don't usually post about it at all, I'd say the actual defects of the one are a much smaller percentage than they appear to be on XDA.
Where HTC really impresses me is the fact that they seem to be 100% willing to warranty any device with any build quality issue. Obviously they should, after advertising a premium device with no gap and superior build quality to plastic phones. However, what major companies should do, and what they really do are not always the same. They can not promise you a perfect phone, but they are willing to replace it until you receive on that satisfies you.
Where they fail, is with that replacement device. Any mass produced product is going to have defects, and some will make it past quality control, this is inevitable. But devices going to customers who have already sent in devices due to build quality issues should have added levels of quality control, to ensure no one gets two bad phone. That would save them a lot of negative publicity.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2

Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app

monkeypaws said:
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4

ridearoundsolo said:
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app

monkeypaws said:
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4

ridearoundsolo said:
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app

monkeypaws said:
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
Sent from my HTC One using Tapatalk 4

ridearoundsolo said:
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
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Im supposed to get mine today. Hopefully its acceptable enough for me to keep. Yeah I'd hate a different device also. There was a reason I chose this over sgs4.
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Update: finally got my replacement in the mail. I'd have to say they really worked on getting me a zero gap device. Everything is aligned. No glue stocking out of the grills. No problems with the buttons. No gaps at all. Software is also running great. I was gonna call right away again if there were issues but I'm actually shocked they came through. Now to see how fast they can get 4.3 out.
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