My Acer is stock with only ADW Launcher. I've not rooted it or done any modifications to it otherwise. No SD card in it when OTA attempted.
The OTA attempted to download today but seemed to have failed and ultimatly seems to have bricked the tablet. I called Acer Support and they want me to send the tab in to be fixed but I'm hoping there is a way to fix it still.
The OTA prompte came up and I agreed to download.
Download progress bar started but an hour later when I came back to my desk it was still at 0%.
I tried to cancel but it wouldn't cancel nor could I get back to the desktop or to anything else, basically frozen.
Not sure whatelse to do, I powered it off and turned it back on.
The Acer logo comes on and then the Android logo and that is as far as it gets.
Acer had me try holding power and vol down button. That would get me to android with a yellow triangle but thats its.
I found online the hard reset of power/vol up and toggle switch and got 'Erasing Data' but it never gets further.
Anyone have any suggestions of what to try?
pbuder said:
My Acer is stock with only ADW Launcher. I've not rooted it or done any modifications to it otherwise. No SD card in it when OTA attempted.
The OTA attempted to download today but seemed to have failed and ultimatly seems to have bricked the tablet. I called Acer Support and they want me to send the tab in to be fixed but I'm hoping there is a way to fix it still.
The OTA prompte came up and I agreed to download.
Download progress bar started but an hour later when I came back to my desk it was still at 0%.
I tried to cancel but it wouldn't cancel nor could I get back to the desktop or to anything else, basically frozen.
Not sure whatelse to do, I powered it off and turned it back on.
The Acer logo comes on and then the Android logo and that is as far as it gets.
Acer had me try holding power and vol down button. That would get me to android with a yellow triangle but thats its.
I found online the hard reset of power/vol up and toggle switch and got 'Erasing Data' but it never gets further.
Anyone have any suggestions of what to try?
Click to expand...
Click to collapse
You could try a manual update to 3.2 using the official Acer ota ROM found here:
http://forum.xda-developers.com/showthread.php?t=1113878
Drop the ROM associated with your current GEN on your external SD card, rename it "update.zip", then boot with your external SD card in the slot while holding power and volume.
Should do the trick.
Okay... so got it out of its hung state and its now sporting Acer_A500_7.006.01_COM_GEN2. I lost everything somehow but I can deal with that. The problem now is that the Wifi won't make connection. It attempts too but never obtains the ip address. Everything else in the house connects fine. Is there a fix for this or do I need to attempt the downgrade back to 3.1 to get wifi back?
UPDATE: Fixed the wife... not sure exactly how though. Was trying the different roms from the thread below and now am showing Acer_A500_7.006.13_COM_GEN2 and wifi works.
http://forum.xda-developers.com/showthread.php?t=1113878
pbuder said:
Okay... so got it out of its hung state and its now sporting Acer_A500_7.006.01_COM_GEN2. I lost everything somehow but I can deal with that. The problem now is that the Wifi won't make connection. It attempts too but never obtains the ip address. Everything else in the house connects fine. Is there a fix for this or do I need to attempt the downgrade back to 3.1 to get wifi back?
UPDATE: Fixed the wife... not sure exactly how though. Was trying the different roms from the thread below and now am showing Acer_A500_7.006.13_COM_GEN2 and wifi works.
http://forum.xda-developers.com/showthread.php?t=1113878
Click to expand...
Click to collapse
Good job!
Related
I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Have you tried the 2.2.1 leak? This gives you a new kernel and bootloader.
Stoogie said:
I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Click to expand...
Click to collapse
If the phone is not rooted when you take it into the Verizon store then you will be fine. I would ensure that any traces of root have been removed from the SD card (apps that require root, etc). As long as the phone is stock when they see it then it will be fine. I have had to do this several times with roms and root access.
Can't you just SBF it? I'm fairly new to the X but I've had to SBF rescue my D1 and D2 multiple times.
OOOPS didn't read the SBF part...
If it is still hosed after an SBF install I would guess that you have a hardware issue and need to replace the phone.
Stoogie said:
I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Click to expand...
Click to collapse
It's a known issue with 2.3.15. gmanapps, the guy that created the hdmi app in the market said it was the video driver not loading up in time because of some code changes Motorola made; but supposedly it's fixed in 2.2.1. I suggest you don't upgrade to 2.2.1 until there is a full sbf.
I get stuck on the "M" logo 7 times out of 10 after every reboot; I just hold the power button down until the pop-up window comes up (of course I can't see it) and guess where the shutdown press is on the screen to power off the phone, and then power on again after a minute or two. This trick usually works.
Check it out here:
https://supportforums.motorola.com/message/256095#256095
My a500 is possibly very bricked, but I thought I would ask here before I sent it back to acer.
I was at 3.1 Acer_A500_4.010.40_COM_GEN1 and then I updated to stock 3.2 Acer_A500_4.010.40_7.006.03_COM_GEN1. I tried to go back to 3.1 and that of course did not work. So I tried to go back to 3.2. The update went along as usual and then it stopped about 90% of the way and sat there. I powered off and then on..
It went to the acer screen and the android screen and then to a black screen with the usual icons at the bottom (back, home, clock) and has an icon that looks like a pulley with the words "Android system" in the upper left corner.
I am just throwing this out here to see if anyone knows anything about this and a possible fix.
I formatted my sd card with the sd card formatter and the 3.2 update was decrypted. I don't think I used a corrupt update. I have also done the power button, vol +, toggle screen lock to flush my data and cache.
Thanks
Edit:
Not sure what happened but I thought I would do one more try and I was able to get to the 3.2 rom.
I had something similar happen. I reapplied the 3.1, then the decrypted 3.2 again and after a couple of times doing this the 3.2 update finally went all the way through again.
Hope this helps!
*edit*
Glad to see you got it
Thanks for the reply, I did try it one more time (for a total of about 10 flashes..) and it worked!!
I Fixed My Brick
After tons of searching on how I was going to get back to my rooted 3.1
Acer A500....That was after I accepted the 3.2 OTA Update (STUPID)
I ended up thinking I could just load one of the Full Package 3.1 's
and ended up Bricking the Darn THING ! (I am a Total NOOB with Android)
BUT...with the help of GAMEZR2EZ and the post at
http://forum.xda-developers.com/showthread.php?t=1277277
BACK UP AND RUNNING Thanks !
Im running a 4g xoom with 3.2.2 with custom kernal and running great . Can anyone guide me in the right direction to turn of the annoying ota update
The thing that worked for me...just go ahead and click install. Your Xoom will reboot and try to install the update. It will then freeze. Hold Vol Up and Power to reboot the tablet. Update doesn't work but the notification is gone! The problem, if you turn off the tablet and reboot, the notification will pop back up. But, how often do you need to turn off the tablet?
The other option, install the new Tiamat 4G ROM.
I updated, Tab rebooted and all is good, I was worried that I would loose something but nothing went wrong.
New stock A500 just out of the box this morning. Booted fine after the recommended 4 hour charge, running 3.0.1. Took the OTA update at the popup and rebooted fine. Checked in system and saw another update was available, downloaded and let it reboot, progress indicater went almost to end and failed. Tab won't boot now, shows status items and clock in lower right and small icon in upper left corner with 2 pulleys labeled "Android System", nothing happens when touching anything or pressing buttons. I've tried the reset button, cleared cache and data, have tried downloading several "update.zip" files and putting them on the SD card then rebooting into recovery. The updates start to install then I get a yellow triangle. I'm sure that there is a solution to this but I couldn't find it!
Thanks in advance,
Bob
EDIT: in addition to not booting since the failed update I have found that the tablet is no longer charging now too. Looks like this thing is going back to the store!
rlt9999 said:
New stock A500 just out of the box this morning. Booted fine after the recommended 4 hour charge, running 3.0.1. Took the OTA update at the popup and rebooted fine. Checked in system and saw another update was available, downloaded and let it reboot, progress indicater went almost to end and failed. Tab won't boot now, shows status items and clock in lower right and small icon in upper left corner with 2 pulleys labeled "Android System", nothing happens when touching anything or pressing buttons. I've tried the reset button, cleared cache and data, have tried downloading several "update.zip" files and putting them on the SD card then rebooting into recovery. The updates start to install then I get a yellow triangle. I'm sure that there is a solution to this but I couldn't find it!
Thanks in advance,
Bob
EDIT: in addition to not booting since the failed update I have found that the tablet is no longer charging now too. Looks like this thing is going back to the store!
Click to expand...
Click to collapse
You most likely could put it into fastboot mode and flash it to fix your problem. BUT I WOULD NOT mess with it if it is brand new and you've done nothing to it.
TAKE IT BACK AND GET A NEW ONE
Thanks for the reply, please tell me more about this fastboot option.I have another 13 days to return it to the store so I don't have anything to lose! All of the stores in the area are out of the a500 right now.
Sent from my DROIDX using XDA App
If you start playing around fastboot and flashing you will void your warranty. Take it back while you can and you can honestly tell them that you did nothing to it.
Yeah, I see that the warranty could be an issue later if I did get this tab running now. I did an online chat with Acer support this evening and they indicated to me that they believe the problem to be a hardware failure, they wanted me to send it in but I told them that it's going back Walmart and they can send it back. Thanks again for your help and advice.
Best regards,
Bob
My wonderful wife gave me an Acer a500 for Christmas. Awesome gift. I had rooted it immediately with no problems, since all of my phones and families phone are rooted, it just seemed to be the natural thing to do.
As someone that "plays" with their android a lot I did all of the backups. Well, the time came to have my tablet "approved" for use at my company and also have the appropriate "encryption" software and keys added. Just as a precaution I decided to restore the original backup and unroot the tab.
All was going well until I received the update message. I went ahead and downloaded the update and ran it. During the install process it froze. I thought it was just busy so I left it for a good 20 minutes and finally realized it was frozen. I rebooted and it went through a couple of reboots and finally settled on the lock screen. But now I find the touch screen unresponsive.
I plugged in a mouse and keyboard in hopes that I could get back into it and start over, but, although, the mouse shows up, it is jumpy sluggish and will not grab the lock to slide open and eventually freezes.
I have tried all of the "update.zip" files I could find and they all fail at one point or another.
ADB allows me to explore in shell but since I unrooted, I cannot get su privileges.
Acer is of course, useless and the vendor it was purchased from is worthless.
I have been through every thread I could find and tried every trick I could come up with. Now I'm just stuck.
Any help is appreciated
I've had this a couple of times already. Usually just turning the screen off and on a couple of times does the job (the issue seems to be with the driver, also on various custom roms). Just try it after each off-on cycle, most of the time it takes no more than two or three tries, though there are exceptions.
Thanks, but it has been rebooted many many times since it's demise.
Decided to skip sleep tonight and keep plugging away.
I found an update.zip recovery file for an a501. Figured I can't do much worse so I went ahead and ran it.
It froze at about 95% but.........
Good News:
The tablet is responsive and touch panel works again.
Bad News:
It boots straight into system settings and although you can open the settings menu, nothing actually launches.
Decided to try all of the old update.zips and still everything fails.
No more ADB response.
When you originally unrooted your device did you revert back to the stock recovery or did you leave cwm on your device?? If you left cwm on your device that may be the problem with the update.zips and OTAs.
You are sooo right. I've never gone back to a stock rom before and I completely forgot about reverting to the stock recovery.
As a matter of fact, I was on Civato's Flexstriker 3.2.1 rom with the new CWM before I reverted back to the stock rom.
Well, at least we've determined my stupid mistake, but now the question lies: "How do I get back to any working rom?"
Here's an update. I did find an update.zip file that also begins to load but does not finish. It stops at 95% still.
I will attach the photos in case someone notices something otherwise I am at a loss. In addition to all of the above, I tried everything I could to get into APX mode but nothing. I am willing to try almost anything at this point, so all suggestions are appreciated.
Something I noticed was the recovery for the a501 was android with gears spinning in the body. The recovery I have now is a package with an arrow. The recoveries are different. The current update file is Acer_A500_1.145.05_COM_GEN1
So this brings me to a question: Can I put Thor's 1.6 CWM back on the a500 and at least work from there? I do have my original backups and thought I might be able to get somewhere that way.