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simple enough i cant connect to my home wifi using my wizard.
It is able to find the network, and says it is "available" but when i press connect it goes ... "connecting" and then returns to "available"
Ive read through most threads on this forum and no one seems to have this problem, i have changed to power setting to best performance as well.
However i dont know what to put in the Enrole tab...? this is porbably the source of my problem.
please help me!
Hi, The problem could be the speed of your router connection. Set it to be able to connect to b end g clients.
In my case this worked. I Had the same problem you descibed, so give it a try!
Gert-Jan
thanks for the suggestion, but im running three computers over this wifi network already, and two have "g" wifi cards and one has a "b" card. so i dont think this is my problem.
jimmy_boy said:
thanks for the suggestion, but im running three computers over this wifi network already, and two have "g" wifi cards and one has a "b" card. so i dont think this is my problem.
Click to expand...
Click to collapse
My first problem was forgetting I'd got MAC filtering active on the AP. Once I'd added the Wizard's mac address things got better.
What encryption are you running?
Dox
Exact same problem as you jimmy_boy.
Quite frustrating not being able to connect to the wireless network.
I am wondering if it is a rom-specific problem...I am using an O2 XDA mini S, on vodafone. Would this cause the wifi to lock up?
Unsure as what to try next. If someone could shed some light on the situation it would be much appreciated.
Exact same problem as you jimmy_boy.
Quite frustrating not being able to connect to the wireless network.
I am wondering if it is a rom-specific problem...I am using an O2 XDA mini S, on vodafone. Would this cause the wifi to lock up?
Unsure as what to try next. If someone could shed some light on the situation it would be much appreciated.
gdap said:
I am wondering if it is a rom-specific problem...I am using an O2 XDA mini S, on vodafone. Would this cause the wifi to lock up?
Click to expand...
Click to collapse
Shouldn't do, I've got the same setup here and WiFi is fine.
gdap said:
Unsure as what to try next. If someone could shed some light on the situation it would be much appreciated.
Click to expand...
Click to collapse
If I have the power on anything but Best Performance, I get flakey throughput, even right on top of the AP. Both my laptop and iPAQ hx4700 will find the AP from all corners of the house, whereas the Wizards both want better signal strength before they'll connect.
Like I asked jimmy_boy, what encryption are you running?
Regards
Dox
I also experienced this problem and what I did to fix it was, changing the channel on my access point. I stepped through each channel stopping and trying it until I found a channel that worked.
I turned the encryption off. If I goto "Network adapters" it shows the name of my connection and "available", but when I goto "wireless lan" tab, it shows me no information on the connection at all.
Tried setting the power setting to max as well. Still nothing.
Would appreciate it, if someone could step by step explain how to do this.
thanks in advance.
I also have the exact same problem as described in the first post. I do have MAC filtering on, but I've also added the MAC of my Wizard.
I haven't tried changing the channel though...
yeah gdap thats exactly what i get, im running WEP encryption, but ive entered the network key into the wizard as well, i know this is correct, becasue i entered it in wrong on purpose to see if there is an error message and there is. So it knows the network key the network is available yet it stil wont connect!!!!!
Any ideas??
im running the uk t-mobile rom so i dont think its the roms problem.
changing the channel of all 4 computers ... oh the effort
but i might give it a shot
Same problem here
I can connect with my Exec, but not with my gf's Wizard. Same symptoms. It says the network is available if I get the key right, but then won't connect. Please help!
My Qtek 9100 can connect to my encrypted 802.11b AP, get's a valid IP address from the DHCP server, but is not able to communicate with TCP/IP. Also the other members of the wireless LAN can not see my Qtek nor is PING responding. PWLAN from Swisscom here in Switzerland is working well, the login page is showing up.
ch475
ch475 said:
My Qtek 9100 can connect to my encrypted 802.11b AP, get's a valid IP address from the DHCP server, but is not able to communicate with TCP/IP. Also the other members of the wireless LAN can not see my Qtek nor is PING responding. PWLAN from Swisscom here in Switzerland is working well, the login page is showing up.
ch475
Click to expand...
Click to collapse
I get the same issue: my 9100 connects to my router and receives a valid IP address. Even though the IP Address/Subnet Mask are valid, I cannot seem to get any access to the internet via wifi. I find this very frustrating, so if anyone has any suggestions, I'd appreciate it very much.
Exact same problem myself, but I think I only have my router set at 'G', where the o2 Mini is 'b' only.
Connected to both of my Morrisons supermarkets wireless network tho,they're both on 'b'........ no encryption in either of them.
problem solved!!!!!
stupidly i forgot to add the MAC address of my wizard :shock:
thanks for the help Dox
jimmy_boy said:
problem solved!!!!!
stupidly i forgot to add the MAC address of my wizard :shock:
thanks for the help Dox
Click to expand...
Click to collapse
Please explain
Check on the setup page on your router that MAC address filtering is not enabled. If it is you will need to add the MAC address of your Wizard's Wlan card in order to connect.
Often forgotten but excellent security feature is MAC address filtering
Sorted, as I thought, I had to set router to transmi b as well as g
No need to flash the Rom now :twisted:
SantfeKuss said:
jimmy_boy said:
problem solved!!!!!
stupidly i forgot to add the MAC address of my wizard :shock:
thanks for the help Dox
Click to expand...
Click to collapse
Please explain
Click to expand...
Click to collapse
On your wifi router settings on your computer, you have to add the MAC address of the wizard, which can be found by , settings, advanced tab on your wizard.
My WiFi was working fine on my Xoom, and now it gets stuck while "obtaining IP address." It says for a split second "remembered" as if it was connected and starts the ongoing circular process of "obtaining IP address" all over again. I saw that galaxy tab users had this same problem and found a resolution by connecting "static" instead of "DHCP." I didn't try that as I honestly don't know how. What I do know is that there are a few devices like my OG droid, my laptop, my mothers' laptop, my xbox 360 that are connected to the same WiFi network. This randomly happened, when I decided to disconnect from WiFi to run a speed test on 3G and I was unable to connect to WiFi ever since. I tried unplugging/plugging the routers, turning the Xoom off and on, and even went so far as to doing a factory reset on the Xoom and I still can't connect. 3G works fine, but I have a 1GB cap and I would rather only use that while I'm on the go, and obviously WiFi is definitely faster. If I can't resolve this, I still have enough time to return this thing. Call me a newb, but I need a little help!
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Bauxite said:
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Click to expand...
Click to collapse
How do I get the xoom to forget the network? How do I remove the xoom as a remembered device? Sorry but I really don't know how to do that..
EDIT: I went into settings>privacy>backup and restore> and unchecked "back up application data, Wi-Fi passwords, and other settings to googles servers and was still unable to connect.
I think if you long press on the wifi network it will give you the option to forget it.
As for the router, do you remember setting it up? The settings pages where you set the wifi name and password and such.. it should have a section where it tells you which devices are connected.
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
droiduser1988 said:
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
Click to expand...
Click to collapse
Of course, anything that's connected to the router should let you configure it. It's too complex to explain here, but you need to enter the router through it's IP address and find the configuration.
Find the manual for the router you have and go from there.
I'll try to look into that, any idea as to wtf happened? This is beyond an inconvenience..
I'm having much the same problem. After entering the passphrase it says 'obtaining ip address from....' and thats all. It never connects??? I have tried 'forget' several times and no luck.
I have been able to connect to unsecured wifi with no problems.
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
jcampbell037 said:
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
OK, tried it. NO GO! After entering the passphrase it STILL says 'obtaining ip address from....' I may be doing something wrong with the app since it comes with absolutely NO directions. If this is going to be an issue average folks will take it back!
Have any of you with this issue verified that the DHCP scope on the wireless network is not full or that DHCP is even allowed? The fact it works one place but not another tells me the issue may be with the network and not the device.
Dave
Sent from my Xoom using XDA App
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
je2345 said:
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
I also had this issue, I ended up fixing it by upgrading my router BIOS. the version that was on there was dated 2004 (yikes), and though the most current update was only 2006, it seems to have fixed the problem.
That or the reboot after the update as previous poster said and the update didn't really have anything to do with it, but either way it got fixed.
My Tab is brand new from Staples bought yesterday. After unpacking and charging,
wi-fi won't connect to my Verizon DSL wireless router. The Tab has v3.0.1 software.
I've read about plenty of wi-fi issues with the 3.1 upgrade, but, are there know issues with v 3.0.1 software.
I am looking for suggestions and help. Thanks
jostarr said:
My Tab is brand new from Staples bought yesterday. After unpacking and charging,
wi-fi won't connect to my Verizon DSL wireless router. The Tab has v3.0.1 software.
I've read about plenty of wi-fi issues with the 3.1 upgrade, but, are there know issues with v 3.0.1 software.
I am looking for suggestions and help. Thanks
Click to expand...
Click to collapse
a little more info might help, like what the wifi does, does it just join, but just says remember, or does it not find at all, or does wifi say error completely??
jakomo73 said:
a little more info might help, like what the wifi does, does it just join, but just says remember, or does it not find at all, or does wifi say error completely??
Click to expand...
Click to collapse
Thanks for your reply.
I never got connected. It says trying to obtain an IP address, or something like that. I also tried several resets using the paper clip procedure to no avail.
And is your router secured with a key? If so, were you prompted to add it before trying to connect? Did you add it correctly?
gammaRascal said:
And is your router secured with a key? If so, were you prompted to add it before trying to connect? Did you add it correctly?
Click to expand...
Click to collapse
It never asked for the password because it never got an IP address assigned to it.
jostarr said:
It never asked for the password because it never got an IP address assigned to it.
Click to expand...
Click to collapse
It can't get an IP address unless it has the WEP key to connect to it.
I take it your router isn't secured then.
Or maybe it's different for DSL *shrug* I don't know.
gammaRascal said:
It can't get an IP address unless it has the WEP key to connect to it.
I take it your router isn't secured then.
Or maybe it's different for DSL *shrug* I don't know.
Click to expand...
Click to collapse
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.
jostarr said:
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.
Click to expand...
Click to collapse
Take it back and exchange it.....
my first one had wifi issues as well... hardware issue.
jostarr said:
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.
Click to expand...
Click to collapse
I don't know. That might very well be a "DSL" thing. But in order to connect to a wireless router (which has been secured with a WEP key) one must first add the WEP key to the device then, and only then, will the device be able to connect - not the other way around.
Don't confuse 'password' with 'WEP key'. While their job is similar (preventing unauthorized users from connecting) the lack of a WEP key prevents connection, period, while a password requires a connection first.
But like I said, for DSL routers, maybe it's different - the only thing I can think of would be for you to log into your router from your laptop/desktop and check the wireless settings to see if it is indeed secured with a key - if so, write it down and try again from the tab, making sure that you input the key before it tries to connect.
Of course it *could* be a hardware issue. but it sounds to me like you're missing something.
gammaRascal said:
I don't know. That might very well be a "DSL" thing. But in order to connect to a wireless router (which has been secured with a WEP key) one must first add the WEP key to the device then, and only then, will the device be able to connect - not the other way around.
Don't confuse 'password' with 'WEP key'. While their job is similar (preventing unauthorized users from connecting) the lack of a WEP key prevents connection, period, while a password requires a connection first.
But like I said, for DSL routers, maybe it's different - the only thing I can think of would be for you to log into your router from your laptop/desktop and check the wireless settings to see if it is indeed secured with a key - if so, write it down and try again from the tab, making sure that you input the key before it tries to connect.
Of course it *could* be a hardware issue. but it sounds to me like you're missing something.
Click to expand...
Click to collapse
If it says it is still waiting for an IP address, I can't type anything in....WEP key or password. I may have not been clear with the problem. It "sees" my router, but is constantly trying to obtain an IP address. Sorry for the confusion.
There's no confusion. Of course it will see your router if the router is broadcasting its SSID. That still doesn't mean you *can* connect to it.
Log into your router and check if your wireless is secured with a key. If it is, then you need to add it to your tab *before* it can get an IP address. I can't be any clearer about that.
gammaRascal said:
There's no confusion. Of course it will see your router if the router is broadcasting its SSID. That still doesn't mean you *can* connect to it.
Log into your router and check if your wireless is secured with a key. If it is, then you need to add it to your tab *before* it can get an IP address. I can't be any clearer about that.
Click to expand...
Click to collapse
Ok, thanks. I know the WEP key. But I don't low how\where to enter it into the Tab. I would appreciate it if you could post step by step instructions. Up till now, I have been trying to follow what the Acer manual pdf says:
"If you did not connect to a Wi-Fi network when you first started your tablet, or want to connect to a new network, tap Apps > Settings > Wireless & networks to manage your connection settings. Alternatively, tap the Wi-Fi status icon in the bottom-right corner of the screen.
If Wi-Fi is not on, tap Turn on Wi-Fi, and wait for your tablet to detect nearby networks. Tap the name of your network and enter a security password, if needed."
Right. Click on the network, add the WEP key where it says 'password'.
I'll try it later when I get home from work and will post my results. Thanks for you help.
What you're doing sounds strange. I too have a DSL router, but it works no different than any other router I've ever had. I've had several Android devices including tablets, and they all work the same. When you try to connect to a protected network, it will prompt you for a password. It cannot obtain an IP without the password, this step occurs after the password verification.
I have had issues where my remembered networks just sometimes sit at "Obtaining an IP address...", and never connect. Usually a reboot solves this problem. I tend to have more issues with WPA networks than WEP, but almost nobody uses WEP anymore.
But, there really shouldn't be a trick to it. Click on the network and it will prompt you for a password (WEP or WPA, works the same). If you've already done this, try rebooting.
I've never had the experience that jostarr has, where I needed to enter a key before a password.
Otherwise, like one of the other posters stated, it could be a hardware issue.
Problem solved.
I tried the Factory Reset from the settings menu. It took a few minutes to reset and reboot. A s soon as I went to the Wi-Fi settings, it found my router, got great signal strength, and was asked for my password. It then connected immediately.
I then went to settings, and looked for any updates. It found the latest update, so I downloaded and installed OS v3.1. It took about 1 hour to complete the download and installation. My tab works great now. I could not be more pleased with it.
Many thanks to all on this forum and elsewhere who contributed their suggestions and advice.
congrats on solving your issue Jostarr. I'm happy you got it worked out.
There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Asovse1 said:
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Click to expand...
Click to collapse
I don't have access to the PC. It is owned by the hotel. I need a solution that I can apply client (Nexus) side.
Solution
I found a solution. I asked the guy to reset the router and both my Nexus and S3 immediately connected. Someone advised me to do this. I have no idea why it worked. Not really a solution since i cant go round cafes asking people to reset their routers for me.
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
I sometimes have this Problem when starting my accesspoint after enabeling wifi on my N7.
I have to reboot my N7 in that case to get an IP.
Happened to me quite a few times when I went out with it to a restaurant or something. It just loops and loops.
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Embraced with this problem
bobbyelliott said:
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Click to expand...
Click to collapse
Resetting the modem solves the problem if you don't make any change to the router settings. I don't understand why the hell google is not solving the problem yet...
many users are found to face the same problem..
eve I can connect with my Nokia E72 but not with my N7...
I can get the IP from my cell phone. But come on, what's the point of doing so?? Are you gonna assign the IP for each and every WiFi you connect?? Or if the IP changes everyday??
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
gcd0318 said:
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
Click to expand...
Click to collapse
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
What was the solution?
bobbyelliott said:
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
Click to expand...
Click to collapse
For a simple display of the values look at something like Network Signal Info of Wifi Analyser (both free)
jet1000 said:
What was the solution?
Click to expand...
Click to collapse
Use a static IP .
Sent from my Nexus 7 using xda app-developers app
You can only get internet access when you'll be using the correct IP, DNS etc. So try to find out what is the working IP setting...
Sent from my Nexus 7 using xda app-developers app
Deleted
I just started having a similar problem. I have a samsung galaxy tab with Sprint. I've had it for a year and this is the first time I've had this trouble.
The only difference is, I cannot connect to any wifi network at all. It keeps hanging on "obtaining IP address" and then disconnects. It doesn't matter if it's my home wifi or school or free wifi in a restaurant.
The only possible connection I can make is that I downloaded Lookout to check it out as a possible security app, I have since uninstalled it but that did not fix my problem.
Continuing to research this but any ideas on how to fix this would be fantastic.
I'm having this problem on my HTC One S. It happened yesterday without warning and it's really annoying. I went to a nearby cafe and the wifi worked perfectly, so it's something wrong here.
Static IP solution connects to me to the network but I can't actually use the internet, so I'm stumped.
i'm getting the same error with AOKP 4.2.2, and also know people with stock 4.2.2 with it.
the only way i found to fix it is to reboot the phone..... and wait for it to happen again and reboot it again
i cannot use static IP since in my university (and some other public places) it is not possible to connect it like that :S
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
How did you solve this? I Need help with my tf 300
bobbyelliott said:
There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Click to expand...
Click to collapse
Note: You Must have root.
Go to
/data/misc/dhcp/
and delete all 3 / 4 files there.
And voila it should work.
I just purchased the Samsung Galaxy S5 and I have a Western Digital My Net N750 Router. I have SSID Broadcast Disabled and the S5 won't connect. If I start broadcasting the SSID it has no problems connecting.
I have over 20 other devices that have no problems connecting with the SSID disabled, so I don't understand why the S5 can't do it. Even my 3 year old Samsung Galaxy Nexus has no problems connecting with SSID disabled.
I called Verizon and they said they haven't heard of this problem before and that the phone is defective and to return it for a replacement but I have a feeling I'll have the same problem with the replacement phone. I've searched Google trying to find people with similar problems but I can't find any other posts. Can you please help me! Thanks so much.
Apota said:
I just purchased the Samsung Galaxy S5 and I have a Western Digital My Net N750 Router. I have SSID Broadcast Disabled and the S5 won't connect. If I start broadcasting the SSID it has no problems connecting.
I have over 20 other devices that have no problems connecting with the SSID disabled, so I don't understand why the S5 can't do it. Even my 3 year old Samsung Galaxy Nexus has no problems connecting with SSID disabled.
I called Verizon and they said they haven't heard of this problem before and that the phone is defective and to return it for a replacement but I have a feeling I'll have the same problem with the replacement phone. I've searched Google trying to find people with similar problems but I can't find any other posts. Can you please help me! Thanks so much.
Click to expand...
Click to collapse
Perhaps so, but if you don't you won't know for sure. You can try to get it working, but if you exchange and it still continues to not work, then Verizon has it on the books that you had a defective device, and they can start working on fixing that silly problem.
kprice8 said:
Perhaps so, but if you don't you won't know for sure. You can try to get it working, but if you exchange and it still continues to not work, then Verizon has it on the books that you had a defective device, and they can start working on fixing that silly problem.
Click to expand...
Click to collapse
I was hoping someone with the same phone can test it to see if they have the same issues. I'm going to do a factory reset right now to see what happens for troubleshooting purposes. That's also what Verizon recommended that I do. Then I'm going to Verizon to exchange it. If someone else with the same phone can test it to see if it works on your phone or not I would greatly appreciate it!! Thanks so much!
I wonder if it's a compatibility issue with my router. Maybe I should go try it on someone elses router and not broadcast their SSID and see what happens. That will help me determine if my phones defective, or if it's a compatibility issue, etc.
I'll still do a factory reset and replace the phone if I still have problems to see what those results are too. It would also be helpful if people with the same phone tested it out to see what their results are. Thanks!
Apota said:
I wonder if it's a compatibility issue with my router. Maybe I should go try it on someone elses router and not broadcast their SSID and see what happens. That will help me determine if my phones defective, or if it's a compatibility issue, etc.
I'll still do a factory reset and replace the phone if I still have problems to see what those results are too. It would also be helpful if people with the same phone tested it out to see what their results are. Thanks!
Click to expand...
Click to collapse
I am using a Samsung Galaxy S5 and have zero issues connecting to my home network where the SSID is not being broadcast.
Dave
sgtcasey said:
I am using a Samsung Galaxy S5 and have zero issues connecting to my home network where the SSID is not being broadcast.
Dave
Click to expand...
Click to collapse
Thanks for the information. To help me trouble shoot it did you connect 2.4Ghz or 5Ghz? What's the make & model of your router? I'm trying to figure out if my phone is defective or it'a a compatibility issue with my router. I'm trying to connect 5Ghz so maybe I'll try 2.4Ghz now. I'll also try connecting with someone else's router. Thanks!
Try adding the network manually
Apota said:
I just purchased the Samsung Galaxy S5 and I have a Western Digital My Net N750 Router. I have SSID Broadcast Disabled and the S5 won't connect. If I start broadcasting the SSID it has no problems connecting.
I have over 20 other devices that have no problems connecting with the SSID disabled, so I don't understand why the S5 can't do it. Even my 3 year old Samsung Galaxy Nexus has no problems connecting with SSID disabled.
I called Verizon and they said they haven't heard of this problem before and that the phone is defective and to return it for a replacement but I have a feeling I'll have the same problem with the replacement phone. I've searched Google trying to find people with similar problems but I can't find any other posts. Can you please help me! Thanks so much.
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I had this same issue. It would happen if I had the SSID broadcasting, connected my S5, then turned off the broadcast on the router. It wouldn't work if the phone had found the network through a scan. I got mine to work (with my Netgear R6250) by adding wireless network manually on the phone. Hope this helps you, too.
Any resolution on this? I have the same issue. Since I'm rooted and happy, I really don't want to return my phone.
Sent from my SM-G900V using XDA Free mobile app
I am aware this reply is over a year later but I am assuming that there may be others this issue is happening to.
I also had the identical problem. When SSID was set to broadcast, the One Plus and Samsung Galaxy S5 would connect without any issues as normal. When the SSID was set not to broadcast, I would have an authentication error and/or show the WiFi connection saved. All this started after the router's f/w and both phones' (Android)OS were updated. This was on both the 2.4GHz and 5GHz frequencies.
Here's the solution - this is done on the phones/mobile units having the connection issues AND having your router's SSID's set not to broadcast.
1) Hold and press the WiFi connection and select "Forget"
You will now more than likely see those available. Make sure you don't use these connections
2) You now have to chose the option to "Add Network" from the menu (One Plus) or "Add Wifi Network" at the bottom of the WiFi settings on the Galaxy S5.
3) Manually type in the SSID you want to connect to, select the type of security and enter the password for your WiFi
4) Repeat steps 2) and 3) if you have a second SSID you want to connect to
5) You should be able to now connect to your Wifi network, if not reboot your phone/mobile device and you should now be able to connect.
Hope this helps you out.
MikeF