Database Users

Email Asks For Incoming Mail L/P and Domain All Of A Sudden

My e-mail has ceased to work. It's configured via T-Mobile's website and I can download the settings right to my phone. When it tried to send/receive now it prompts me with Incoming E-Mail Password screen which also has a box for domain. The thing is the password is already entered in there and even if I select OK it just keeps asking for it. Any ideas?

No idea what's happening but mine started the same nonsense about 2 weeks ago. I just reconfigured the email to pull off my gmail account and it works fine but pulling from the tmobile site doesnt - go figure.

Unfortunately, I don't use Gmail nor do I want to. I tried deleting the accounts and re-instating them, but it's still doing the same thing. Can someone else advise? Thanks!

Weird. When I got home it worked. Perhaps, TMO's server was down.

gmail not working

got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please

I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Tried Imap, worked.

i cannot get it to work!

Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
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i hace had it working many times.

Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
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maybe wrong password?

i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.

gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
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Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.

Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.

I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!

Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.

I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.

It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything

I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail

gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
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I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.

Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.

Pop email not being downloaded after marking for download

Hey there, got my HD 2 yesterday, set up most software and am a happy camper. Until I tried downloading the rest of an email that I received.
I mark it for download and it just doesn't.
No matter if i connect through GSM/3G/Wifi. It does download new messages, but does not download attachments or the rest of the message.
Standard Pop3 email,, not outlook, imap or exchange. The full mails remain on the server for 10 days, so they are still on the server (i checked).
Do you guys know if there is a log file somewhere that might give me clues? Any ideas?
I will delete the mail account and set it up anew now. Will post if it fixes it.
Thankfull for any hints.

Fixed
Ok, this is weird. I just reviewed the account settings and found they had changed, the pop Username in particular. I can't remember changing it, since i had entered it correctly since i did receive the truncated mails properly in the first place...
Odd.

Bug found!
Ok, here's how it goes down. DO NOT GO BACK INTO ACCOUNT SETTINGS FROM THE SENSE EMAIL TAB.
It will replace the Username with the part before the @sign from the email address. So if your email is [email protected] but your username is username.popmail, it will automatically replace username.popmail by who.ever
Go through INBOX>MENU>TOOLS>OPTIONS to change your settings, they will be permanent there (as you end up in WinMo UI there).
This is anoying since you have to re-enter your pop login after you mistype MENU>SEND/RECEIVE from the Sense tab cause ACCOUNT SETTINGS is right next to it...

Gmail Password Problem

Hey guys!
A friend of mine bought a HD2 today and is currently trying to setup his gmail account with the automatic settings.. bad thing is that it always asks him for the password! De checked the box to save password but it still asks for it..
any suggestions?

You have to enter the email address in full not just the start, for example
[email protected]

tried everything! he also tried my settings, username and password! on my device it works like a charm but on his.. no chance.. no idea

Try typing the password on a place where it appears in clear (like the username box) to see if some letters wouldn't be swapped because of keyboard layout weirdness or such...

We also tried it on PC via MyMobiler but didnt work! The password is 100% correct..

is it a googlemail or gmail account?

i have the same problem on CleanEX ROM 2.01.

The built-in gmail option always worked perfect for me until today. Something happened yesterday that prevented phone from booting, so had to hard reset it. Reinstalled my normal apps, and now trying to set up gmail again and it keeps asking for passwords for both accounts. The passwords I'm typing are 100% correct, absolutely no doubt as to validity or typing correctly.
Edit: got home from work, and it's working fine now. didn't even have to enter in the passwords again. Not sure what the issue is/was, perhaps gmail issue?

same issue after a hard reset still asks my password.. noticed that in account setting option it automatically creates a long password (encrypted so I 'm not able to see what is it) and if I insert mine seems it doesn't recognize it... back in account settings I find again that long password..
EDIT: to solve I deleted the email account from device, then I removed email tab from those thare visualized... soft reset... re-visualized the email tab and then re-create my account ( I mean with the old data)

maybe it's the browser? if u r using opera, go to the settings/advanced and see if "allow cookies" is disabled. Mine is enabled and I get right thru

I get this too every now and then (happened today). It always sorts itself out in the end though. Give it some time and try again.

The problem with google.... This happened to me as well about 2 weeks ago but only on one of my accounts. I could log in the web service but not through my phone or outlook. I went in the web way and changed my email setting to forward all mail to another account then after a few days all was well again.

Problem setting up pop3 Email

I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi

Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.

Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting

weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................

Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!

Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.

ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both

Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.

Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.

Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
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DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..

Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.

this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
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