Database Users

Email Asks For Incoming Mail L/P and Domain All Of A Sudden

My e-mail has ceased to work. It's configured via T-Mobile's website and I can download the settings right to my phone. When it tried to send/receive now it prompts me with Incoming E-Mail Password screen which also has a box for domain. The thing is the password is already entered in there and even if I select OK it just keeps asking for it. Any ideas?

No idea what's happening but mine started the same nonsense about 2 weeks ago. I just reconfigured the email to pull off my gmail account and it works fine but pulling from the tmobile site doesnt - go figure.

Unfortunately, I don't use Gmail nor do I want to. I tried deleting the accounts and re-instating them, but it's still doing the same thing. Can someone else advise? Thanks!

Weird. When I got home it worked. Perhaps, TMO's server was down.

Missing Email account in WinMo, but shows up in Sense

***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.

Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.

This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...

Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.

it happens on stock and on custom roms. havent seen a fix yet

Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.

I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...

Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.

It also happen to me. I believe this is because of the 2.13 update by T-MO.

Glad this thread exists. I ran in to this issue today too.

Problem setting up pop3 Email

I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi

Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.

Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting

weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................

Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!

Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.

ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both

Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.

Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.

Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Click to expand...
Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..

Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.

this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse

cannot connect to android market. password doesnt work

Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever

fuzzysig said:
Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever
Click to expand...
Click to collapse
Have you tried logging in to gmail via browser or from a computer? May be that logging in to gmail will allow apps to log in...? (Just a guess)

wow what a stupid program.
i was locked out. and there was nothing explaining why it wasnt working on the phone itsself.
im suspecting that google has some kind of check up to make sure you have the account linked to your phone or another email.
because i do not see any reason for this happening in the first place.

[Q] Change Gmail Password

I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?

I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.

Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?

mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved

"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>

if you use the actual gmail app on the phone, it should ask at some point when it tries to check.

Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D

diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
Click to expand...
Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.

mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.

diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.

mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.

I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App

diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!

mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?

Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Click to expand...
Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.

Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?

Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!