EVO Shift Touch Screen Problems - EVO Shift 4G General

Hi everyone.
My sister has an HTC EVO Shift that has sadly been dropped a few times. There is a problem with the screen now.
I'm not sure how to explain it, but the screen is registering a non-existent touch point!
And when that happens, the capacitive buttons are rendered useless.
Please any help would be appreciated.

szainmehdi said:
Hi everyone.
My sister has an HTC EVO Shift that has sadly been dropped a few times. There is a problem with the screen now.
I'm not sure how to explain it, but the screen is registering a non-existent touch point!
And when that happens, the capacitive buttons are rendered useless.
Please any help would be appreciated.
Click to expand...
Click to collapse
best bet would to take it to sprint. doubt we can help you with a broken screen

YoungCorruptionV2.0 said:
best bet would to take it to sprint. doubt we can help you with a broken screen
Click to expand...
Click to collapse
Mmk, I figured as much. But its not broken, nor is there any significant physical damage to the screen. Touching the housing at the top-left and top-right of the screen creates a touch point in the upper center of the screen somehow!

If it's been dropped and then the issue started occuring. Then it's most likely a Hardware issue. If it's rooted, RUU it back to stock unrooted. Take it in to Sprint and let them take care of it.

Related

Touch Screen "Smudge"

Hi all,
I've now seen two HTC Touch devices with the same "smudge" on the screen. It appears in the centre, underneath the top layer of screen, and is roughly 3cm long. It's almost as if dust has collected in the middle of the screen or something.
I'd have thought nothing of it until I saw another device with the same thing. Has anyone else experienced this? It's not always visible - with the screen off, or in direct sunlight you can see it, but otherwise it's not noticeable.
Anyone?
I have the same **** right in the center of my device
i've the same probleme on my screen
it's very boring
After how long did you begin to see this problem? I have only had my Touch a short amount of time and haven't had this issue but its not great that many people are dealing with it.
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Igor01 said:
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Click to expand...
Click to collapse
I was one of the few that never had paint peeling issue on my black Trinity so hopefully I can dodge this smudge issue too....
I think u will find that it is an inherent part of the hard touch screen. Device off on all touches should display what some call a blur. I have to put mine at an angle and I can see a small 1cm max. aboration. otherwise quite unnoticeable.
Had mine almost 8 weeks and not any hint of any smudge / blur or anything unusual
Guess what, I also have this blur at the center of my screen, I thought nothing of it at first because it is barely noticable and second I thought that maybe I accidently pressed on the screen to hard at one point while carrying in my pocket; However now I am more concerned due to the fact that others have this same issue...??
Same problem with mine.
to all that have the problem. Do you have an original Touch ore a branded version (XDA, MDA etc.)?
Well, i have that little piece of htc touch since about one week, the branded version XDA. don´t got that smudge on my screen, and i hope i never will. ... otherwise i will get it back to the shop and try to get a new one ... have got the experience that O2 (i´m having the htc from that privider in Germany) turned out to be quite nice in such things.
just something that you migh like to consider. Coming from unverified source:
http://www.pocketpcthoughts.com/forums/viewtopic.php?p=440676
see post by hamishmacdonald
...Unfortunately, my Touch has developed a patch of fog or dust under the screen, and HTC have confirmed they've had several reported cases of this. They were very helpful on the phone, though, and sound like they're going to be good about getting me a replacement quickly
can someone post a screenshot, that the other users
know, what you are talking about?
thanxs in advance
red.schumi
i see a big patch while starting the device where it says "smart mobility" but after that never noticed it :-/
i will try to take a pic of it ........
are you talking about that submarine or something below smart mobility?
Seed123 said:
are you talking about that submarine or something below smart mobility?
Click to expand...
Click to collapse
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
I'll try to get a photo of it tonight. It's basically a smudge that's 2cm high, and half a centimetre wide, right in the centre of the display. It's beneath the external covering on the screen, and almost looks like a neatly arranged collection of dust right in the middle.
I may have someone who can look into this for me, so I'll investigate and post here if anything turns up. It does sound like this is a problem with the device though, and is more widespread than I expected.
rahulkool said:
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
Click to expand...
Click to collapse
Yeah but I only noticed it when soft resetting and when someone posted it here so I looked below the smart mobility text carefully.. haven't noticed it otherwise..
Smudge
I had this problem just days after getting my Touch. I sent it back and got another... I have a smudge again... even though it isnt as bad. I will contact HTC again and see if I can send it back again. Not sure I will have a Touch after sending this one back.

CDMA Hero Bugs and Manufacturer Defects

I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?
paint on case is VERY easy to chip...
I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.
i agree with the paint issue.
my end button is totally red not silver and red
I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.
justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.
beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.
justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?
brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.
The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!
thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.
Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.

So i sent my nexus in for repair

it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry

Is my screen dieing?

I keep getting random laginess and screen unresponsiveness. It doesn't seem to be rom specific as it has happened on cm7, myns 2.2, and now the rooted stock leak. There is a bright white spot that has been there since day 1 and that seems to be where it becomes most unresponsive. It also randomly scrolls and even the capacative buttons become unresponsive.
Help
Sent from my PC36100 using Tapatalk
flyboy1100 said:
I keep getting random laginess and screen unresponsiveness. It doesn't seem to be rom specific as it has happened on cm7, myns 2.2, and now the rooted stock leak. There is a bright white spot that has been there since day 1 and that seems to be where it becomes most unresponsive. It also randomly scrolls and even the capacative buttons become unresponsive.
Help
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
seems like your digitizer is lifting off the screen because mine would do the same until I fixed it by heating the screen with a hair drier for a bit then pushing the digitizer glass in around the edges.
The white spot is a very common defect-> my phone has it as well.
So its DIY or sprint tep to fix it. Good luck.
Problem with sprint is I think unless it does it all the time I don't think they will fix it. The closest store to me sucks, the last time I brought it in they told to just smash it because they wouldn't fix it. Maybe I will call customer service tomorrow as I don't see any physical defects, the screen is not lifting
Sent from my PC36100 using Tapatalk
Fresh warm 2.2 install, just did it again, so definetly hardware failure, I will call sprint tomorrow!
Sent from my PC36100 using Tapatalk
I tried the hairdryer thing, worked fine for 5 days, now the unresponsiveness is starting again, going to unroot and call sprint because u don't think there I'd a repair center near me
Sent from my EVO
Sprint is sending me a refurb. Gambling Iguess, but my phone is unusable right now.
Sent from my EVO
flyboy1100 said:
Sprint is sending me a refurb. Gambling Iguess, but my phone is unusable right now.
Sent from my EVO
Click to expand...
Click to collapse
Who knows you might get lucky , I wasn't. My original and refurb both have the screen issue but I can live with it. Just make sure to clean the screen regularly and u should be good.
I clean my screen daily, we will see. It is fine now, but an hour ago I couldn't do anything. Had to last really hard and beat on the screen to get it to work. 3 returns and you get a new one right?
Sent from my EVO
i have the light spot. Pretty sure its caused by heat. . Took it in and had the screen replaced by a repair center. It also had light leaks that also got fixed. The new screen is doing the light spots again though. I'm willing to to bet you have a novatec lcd panel. When it happened to me I took a pole and everyone who had this problem had the novatec over the epson. If my xoom does it ill be pretty pissed. My friend has a droidx that also has a light spot in the same area as my evo. Bottom middle, a little off center to the right. Am I right? Neither have screen unresponsiveness though.
flyboy1100 said:
I clean my screen daily, we will see. It is fine now, but an hour ago I couldn't do anything. Had to last really hard and beat on the screen to get it to work. 3 returns and you get a new one right?
Sent from my EVO
Click to expand...
Click to collapse
Actually for the screen I just turn it off and on and my problems go away.
This is actually my 2nd phone. First one the charging port broke off, I kept it and got a refurb. Then I dropped my refurb and cracked the screen. So I opened up and swapped my old evo's screen to my new one. Works fine, now.
boredmug said:
i have the light spot. Pretty sure its caused by heat. . Took it in and had the screen replaced by a repair center. It also had light leaks that also got fixed. The new screen is doing the light spots again though. I'm willing to to bet you have a novatec lcd panel. When it happened to me I took a pole and everyone who had this problem had the novatec over the epson. If my xoom does it ill be pretty pissed. My friend has a droidx that also has a light spot in the same area as my evo. Bottom middle, a little off center to the right. Am I right? Neither have screen unresponsiveness though.
Click to expand...
Click to collapse
Your right, its a defect in the novatech lcd, hence the change to epson lcd on newer hardware revisions
ok now that you mention it alex I do have screen unresponsiveness but I also fix by screen off then back on. Its random and I thought it was a cyanogen thing as I've been using that from for a long time now.
boredmug said:
ok now that you mention it alex I do have screen unresponsiveness but I also fix by screen off then back on. Its random and I thought it was a cyanogen thing as I've been using that from for a long time now.
Click to expand...
Click to collapse
I had the impression of it being the rom early on but after multiple flashes, its the hardware. I believe its due to the combination of lcd lifting and heat from the cpu. I had my swype keyboard on screen one day and noticed that the screen went berserk on/near the white spot on the lcd by watching the trace line
alexisprz said:
I had the impression of it being the rom early on but after multiple flashes, its the hardware. I believe its due to the combination of lcd lifting and heat from the cpu. I had my swype keyboard on screen one day and noticed that the screen went berserk on/near the white spot on the lcd by watching the trace line
Click to expand...
Click to collapse
Yup same here and I have a novatec. And turning the screen off and on doesn't have much affect. I have to do that 5 or 6 times, and run my thumbs from the bottom to the top pressing very hard, then it will start to work again
definitely not rom specific, as I am now completely unrooted running 3.70.
Maybe I will get get a refurb version 4
Sent from my EVO
flyboy1100 said:
Yup same here and I have a novatec. And turning the screen off and on doesn't have much affect. I have to do that 5 or 6 times, and run my thumbs from the bottom to the top pressing very hard, then it will start to work again
definitely not rom specific, as I am now completely unrooted running 3.70.
Maybe I will get get a refurb version 4
Sent from my EVO
Click to expand...
Click to collapse
Wow that sucks, I never had to go to those extremes when my screen acted up, good luck.
How do I tell what screen my new one has?
Sent from my EVO
So far no issues, figures, call for replacement and get it ordered and now my screen has been fine
Sent from my EVO
Acted up twice today, so glad a replacement is on the way
Sent from my EVO
how many refurbs do i have to go through before i get a new phone? 1 down so far.

Strange S7 Edge screen sensitivity issue

The strange issue is when I'm not holding the phone (in it's cradle or sitting on my desk), the touch screen is almost dead. It takes 5-6 touches or a long press to register the touch. The strange part is when I hold the phone in my hand the sensitivity is normal (not all that sensitive but at least you can use it).
I do notice when it's out of my hands that if I touch the screen and hold anywhere with one finger and use another, It responds like normal. This makes it unbearable in the car.
I've tried the the pointer speed increase and the TSP firmware update also. But no luck.
I'm running the latest G935U rom PI3.
I've searched a lot and can't find anyone else with this same problem. Any help would be greatly appreciated.
Just tried it on my S7 Edge and touch works well.
There's a sensor called "grip sensor/detector" in our devices. It knows when You hold Your phone and when You don't. Maybe some app on Your phone is using it and somehow messes up Your screen?
If it gets too annoying then take it back to Samsung and show them the issue. They should fix it.
ProtoDeVNan0 said:
Just tried it on my S7 Edge and touch works well.
There's a sensor called "grip sensor/detector" in our devices. It knows when You hold Your phone and when You don't. Maybe some app on Your phone is using it and somehow messes up Your screen?
If it gets too annoying then take it back to Samsung and show them the issue. They should fix it.
Click to expand...
Click to collapse
Thanks for your response. That makes sense. I can't seem to find anyway to turn it off or at least modify the settings.
The only apps are the ones that come with the "U" firmware.
This might sound stupid, and if it doesn't apply to you I apologise.
But are you using a screen protector? Maybe this is inhibiting the sensitivity?
Just an idea
thedarkmunk said:
This might sound stupid, and if it doesn't apply to you I apologise.
But are you using a screen protector? Maybe this is inhibiting the sensitivity?
Just an idea
Click to expand...
Click to collapse
Not a stupid question. I forgot to mention it in the first post.
No screen protector of any kind.
BroncoKC said:
The strange issue is when I'm not holding the phone (in it's cradle or sitting on my desk), the touch screen is almost dead. It takes 5-6 touches or a long press to register
Click to expand...
Click to collapse
I have the exact opposite problem. My screen is so sensitive that every time I pick up my phone an app on the edge of the screen opens. While holding the phone, if my palm just barely touch the screen, apps will open. I've had this phone since the first day it was released and had planned to buy a Note 7 because of my overly sensitive screen. I really like this phone, best I have ever owned but I'm really getting tired of this screen issue.
Sent from my SM-T800 using XDA-Developers mobile app
Eddie Hicks said:
I have the exact opposite problem. My screen is so sensitive that every time I pick up my phone an app on the edge of the screen opens. While holding the phone, if my palm just barely touch the screen, apps will open. I've had this phone since the first day it was released and had planned to buy a Note 7 because of my overly sensitive screen. I really like this phone, best I have ever owned but I'm really getting tired of this screen issue.
Sent from my SM-T800 using XDA-Developers mobile app
Click to expand...
Click to collapse
I read quite a few posts about that same problem. I started this thread because I hadn't seen anyone with the same issues that I'm having.
Have you tried "Pointer Speed Decrease" or the TSP firmware update. Also, have you tried one of those glass screen protectors?
Just a thought.
BroncoKC said:
I read quite a few posts about that same problem. I started this thread because I hadn't seen anyone with the same issues that I'm having.
Have you tried "Pointer Speed Decrease" or the TSP firmware update. Also, have you tried one of those glass screen protectors?
Just a thought.
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I think I remember trying that TSP thing a few months ago. I believe it doesn't work with the Verizon S7's. Changing pointer speed doesn't help. I do have a plastic film screen protector. It's hard to find a reliable glass protector which I prefer. Thanks for the suggestions anyway.

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