Database Users

Problem with Google Contacts Sync on updated ROM?

I just wanted to ask whether anyone else had run into the same problem or now. I have installed HTC Generic 2.73.405.5 with radio 63.18.55.06EU_6.35.06.18 on my unbranded Hero and it has been great. Really fast and it seems less buggy.
However I had one major issue. When I turned on my phone this morning all my contacts were gone! So I went into data synchronisation and made sure the box was ticked.
I ticked and unticked it, however things aren't quite syncing up properly at the moment. The contacts are back, but when I make edits on my phone they are not carrying through to google's servers ... Any advice? Anyone else having this problem?
EDIT: I have tried syncing my contacts again. After the little arrows stop spinning the last updated time still stays the same. It's stuck on 07:22 at the moment and it's 07:39 here ...
EDIT2: This problem exists on the wifi and mobile data connection.
Could it be that this is a problem on Google's end?

Woah! And we're back!
It seems to have fixed itself!

Not for me. Still have this issue, does anyone else?

God damn! My Hero deleted all its contacts again. It takes ages to sync changes and if you do too many at once it just doesn't do it, crashes and deletes all your contacts.
NOT awesome!

I have posted a support ticket with HTC, I'll see what they say.

I already experienced an "issue" with a delay from google contacts.
But I deleted everything, then synched and after a while (about 15 minutes) all contacts where shining in my Hero.

I have similar issue.
I can get my contacts from Google but cannot make new ones on the server side. I will check it thoroughly later on and report you back.

Google add to contact
The whole option to add to Google contacts is missing on mine. Google contacts are still present and seemingly updating.
So not exactly the same behaviour, but might be worth checking your phone.

Updates and Events problem

I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw

your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.

Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse

I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!

I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.

I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?

Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?

I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.

Refreshing Facebook Contact Photo

Hello All,
Am new to HTC Android Phone. I have setup my contacts photos to be picked up from the respective Facebook Profiles. Although this happened the first time, if a contact changes the photo on facebook it is not getting updated in the phone? Is there a way to manually force an update??
Facebook sync is enabled (i guess once every 12 hours) and it has been several days since the contact updated the profile pic on FB.
Thanks in advance...
--Ashwin

Hello,
I have the same problem, my contacts aren't updated >.<
Pretty annoying, but I have not found a way yet to fix it. Looks like a problem with facebook for android.
If anyone has more information, please tell us

It seems that the facebook sync method doesn't check if the facebook profile pic is updated or not. Probably to save network bandwidth and sync time. But it is kind of annoying that it is not updated.

I have exactly the opposite problem. The pictures assigned to my contacts in google keep getting updated with those in facebook. While I don't mind that for contacts that do not have pictures in Google, it is quite annoying for such that do.

i pressed the sync all widget and all my face book images updated
my legend is rooted and running the modaco rom tho

noobdeagle said:
i pressed the sync all widget and all my face book images updated
my legend is rooted and running the modaco rom tho
Click to expand...
Click to collapse
Strange that it works for you. Can't see how a root or new rom would change anything. I have the same problem, using stock unrooted rom. Kinda hoped it would be fixed with new update, but no luck

Contact Photo Update
noobdeagle said:
i pressed the sync all widget and all my face book images updated
my legend is rooted and running the modaco rom tho
Click to expand...
Click to collapse
Where is this "sync all" button? I am not able to find it. Is it something specific to the rom?
--Ashwin

kkashwin said:
Where is this "sync all" button? I am not able to find it. Is it something specific to the rom?
--Ashwin
Click to expand...
Click to collapse
It's an HTC widget

Skardy said:
It's an HTC widget
Click to expand...
Click to collapse
Oh! Thanks!
But it does not seem to solve my problem... The old FB photos are still stuck to the profile...
--Ashwin

I was also facing the problem of getting updated display pic from facebook and thought that there wasn't anyway to solve.. until after i ran into the FriendStream problem.
My FriendStream started acting strange and refuses to update friends' status today, it force closes when i try to launch the application proper. After reading up online, I did what others suggested, remove the facebook account and re-add it to FriendStream.. It got my FriendStream working again, plus a bonus - it "re-linked" with all my contacts in People and updated their profile pics! =D
Might take a while for it to fetch all the display pics again though, so I'd recommend doing it with a WiFi connection

My facebook profile pics update but there is a major delay between 12 and 24 hours) even though facebook and friend screen update every 10 minutes

I have this issue too, it seems to come from the last OTA ROM update
my FB pictures don't updates, and worse, new FB contacts don't appear in my phone book. when I manually sync my FB account, there is a process that returns an error
the solution I found to force an update was to run friend stream, friends, facebook, menu, update
it takes some time

Bricolo_fr said:
I have this issue too, it seems to come from the last OTA ROM update
my FB pictures don't updates, and worse, new FB contacts don't appear in my phone book. when I manually sync my FB account, there is a process that returns an error
the solution I found to force an update was to run friend stream, friends, facebook, menu, update
it takes some time
Click to expand...
Click to collapse
i know this is an old thread so hoping there was a better fix for this issue? terribly annoying

Doing a refresh in the friendstream app updates the photo in the app but not the contact photo
I have found no way to update the photos till now... have even tried unlinking the Facebook profile from the contact and readding - no use...
Sent from my HTC Legend using XDA App

so there's no solution ..

I use SyncMyPix, it works well. http://www.androlib.com/android.application.com-nloko-android-syncmypix-qxEz.aspx
But I do hope that this gets fixed with a software update.
Cheers

zbrinski said:
I use SyncMyPix, it works well.
But I do hope that this gets fixed with a software update.
Cheers
Click to expand...
Click to collapse
Thanks!

[Q] calendar sync and 2.1

I am sure most of you have noticed that on 2.1 for the Hero, and probably others, when you add a new event to your calendar via the phone the web version shows the event as an invitation pending acceptance.
This seems to be an issue with the latest ROM.
Are there any of you that have created your own ROM's that have resolved this issue?
I know this seems like a really minor thing but it is still something Google should be getting right.

Stock calendar inaccurate

My stock calendar sometimes shows the wrong date. For instance, today is Monday, Aug. 15, and my calendar widget is showing Saturday, Aug. 13.
Some days the calendar is in sync, some days it is not. But this is the first time it has been off by two days!
Anybody else experiencing this? If it was showing the wrong date every day I would think that I have the settings wrong. But, as a said, some days it is correct.
Anybody know how to fix this?

More info...
What firmware are you running? Some firmwares have possibility to take date from network in the date and time settings, others not etc.
Is it the tab showing the wrong date as well or just the widget, or calendar and widget? Does the lockscreen show correct when the other thing(s) are wrong?

stinky73 said:
More info...
What firmware are you running? Some firmwares have possibility to take date from network in the date and time settings, others not etc.
Is it the tab showing the wrong date as well or just the widget, or calendar and widget? Does the lockscreen show correct when the other thing(s) are wrong?
Click to expand...
Click to collapse
I don't have my tab with me right now so I don't know the firmware. But I've had it only for about three weeks.
The tab shows the correct date and time, and when I open the calendar, it shows the correct date. The lockscreen shows the correct date and time. Only the widget shows the wrong date.

cameraz said:
My stock calendar sometimes shows the wrong date. For instance, today is Monday, Aug. 15, and my calendar widget is showing Saturday, Aug. 13.
Some days the calendar is in sync, some days it is not. But this is the first time it has been off by two days!
Anybody else experiencing this? If it was showing the wrong date every day I would think that I have the settings wrong. But, as a said, some days it is correct.
Anybody know how to fix this?
Click to expand...
Click to collapse
Same issue here. My exchange calendar and email widget's both have this issue of not updating properly. Once the app is open the widget's seem to update immediately after and then go back to not updating. Have not found a fix.

Mine's the exact same way. Calendar widget is very inaccurate. I'm on my 2nd Tab and it's not any better. The calendar itself updates almost instantly like it should, as well as Gmail. I think the widget doesn't have/get instant updates from the calendar itself, the widget directly talks to Google's servers for its updates, and/or the widget has a long update interval... like 2-3 hours or something like that. I think that explains why the calendar widget can get 1-2 days behind if you don't have your Tab and the Wifi on most of the time. I've noticed that if I use it heavily or leave the Wifi on all the time, the widget doesn't lag behind the calendar as bad as if I only use the Tab a couple of quick times a day.
Yet something I hope gets fixed in HC 3.2 or ICS.