Related
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
Hi guys, this is my first post but ive been lurking here for a while trying to learn more about my phone.
This is a bit long winded so please bare with me..
I bought this phone about a week ago from rogers wireless. It's locked to rogers and i updated the phone with the SE updater to the latest version they have. I bought the phone under my contract and then gave it to my wife (her old phone broke so i thought it would be nice to give her a new one)
She's now using her old simcard in the phone and other than the phonebook contacts keep disappearing, everything else works fine and all the txt msgs are intact.
1) whenever i switch sims from her's back to mine, the phonebook will be cleared.
2) today she told me that the phonebook cleared even though she didnt touch the simcard.
any idea as to why this is happening? she thinks the phone is defective i think its just something software. Im going to try and do a factory reset on the phone and setup the entire phone w/ her sim instead of mine (which is what i originally done) and then update again on SE updates.
Gmail sync
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Martin5000 said:
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Click to expand...
Click to collapse
Yeah that's just BS. I didn't sync with Gmail right at the start, so when I finally did it last weekend, I lost all of my 249 contacts. Luckily, I had them backed up on my old sim card, so I restored them, but all the contact pictures, facebook links etc were lost
Gmail sync fail
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
badhobz said:
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
Click to expand...
Click to collapse
You could just turn off google sync
well it seems like ive turned off google sync and yet it still has this problem. I figure it might be attributed to her having to log into google accounts??? there is a message on the notification bar sometimes that asks her to log into her google account. Could that be it?
Every time it doesn't detect a password/or has the user logged in, will it purge all the contacts? Is there even a safe way of backing up the contacts on SD card and then transferring that file to my HD so i can reformat the phone for her?
Hi guys,
I have to say, since I bought the Wildfire I'm amazingly unhappy.
This phone is seriously ****.
It's slow, it freezes, it crashes, it reboots by itself.
Today I tried to do a factory reset.
I used MyBackup to do a backup of everything.
Obviously it was a failure: it didn't save the apps, so now I have to reinstall everything by myself. It didn't save the data of the apps. I lost nothing important, only the data of some stupid game, but I lost it. It saved apparently all my data and settings.
I restored the contacts and now I have another problem.
They are duplicated. I delete from my gmail accounts the duplicates, but they are still there on the phone. And the ****ing phone synchronizes again all the contacts to my gmail account. And over and over and over.
Is there any solution to this problem beside removing manually on my phone? There are more than 300 duplicates!
Turn auto sync off... Is that so hard? As for the slowness, nothing wrong about mine or most other peoples phones.
When youre restoring your contacts make sure you only list to display one of your accounts e.g your gmail acc
This is obviously a user end problem and not the phone.
Turning off Auto sync doesn't fix the problem. It just avoids the problem. I already did it!!!
In this way, I will not able to sync anymore my contacts to Gmail since as soon as I started autosync again it starts again to sync in only one direction!
Yes sure, an end user problem caused by the lack of functions of the phone.
And for the slowness....probably you missed all the comments about people overclocking and complaining about it.
The overclocking complaints aren't about the phone being slow, its just not working on some sense roms. And imo the phone has all the necessary functions. Perhaps you should get it fixed.
Whenever i feel my wildfire is sluggish, i back up the phone, do a full factory reset and flush a new rom. Makes a huge difference. Sadly i still havent figured how to solve the duplicated..... no quadriplicated contacts that appear.
i think you guys should do a factory reset, add all your contacts once, back them up to sd card, and then when you install a rom, don't sync your contacts, just import them from the sd card file.
although i haven't had any issues with duplicates with syncing my contacts anyway. :S
Must admit the phonebook setup is a bit pish on the Android system, it tries to link everything together when all you want is just a simple phonebook with peoples numbers and emails.
So i've spent ages deleting all duplicates and unlinking ****. Finally after a number of hours it resembles a simple phonebook with people linked only to there facebook accounts and nothing else. Sometimes the software just tries too hard!
Did you sync facebook contacts ? I would recommend you to not do so. Facebook gave me quite a problem with contacts when i just got the phone.
Other than that, google contacts sync works just fine for me.
Finally the continuous synchronization stopped. I was able to remove duplicates from my gmail account. But....surprisingly several contacts disappeared. I used the "merge duplicates" function on Gmail.
Now I installed again the backup I did. My phone book is not synchronizing at all with gmail. Moreover, something else happened. It is not synchronizing with Facebook. When I go to view it says Facebook for HTC sense 0 contacts. But if you go do Online directory, they are there! But I cannot see to link in the contacts.
Oh yeah, obviously I still have 4 contacts per person.
I had 2.2.1 on my phone and ActiveSync worked very well for Email, Contacts and Calendar. It would correctly 'ping' the folders, and go fetch updates when they happened.
Since moving to 2.3.3 with an official ROM (and any other ones I tested) I have always experienced an issue with the Calendar Sync portion of ActiveSync.
Email and Contacts still ping the Inbox and Contacts folders as expected but the Calendar has a mind of it's own.
Even though the Calendar folder is also pinged - it kicks off it's own independent 'Sync' request approximately every minute. And, what is worse is that after every one of these 'sync' requests it also initiates another ping on all folders Email, Contacts, and Calendar.
If I leave Calendar sync selected, multiple parallel ping requests end up clogging the server, and obviously this also has ramifications for data usage and battery draining.
I end up having to disable Calendar Sync for most of the time, only manually turning it on/off to sync any meetings I have set up or have accepted invitations to.
If you look at the attached screenshots, you can see that the date/time of the last update for Contacts is staying the same (09/08/2011 15:25) whereas the Calendar is updating every minute. This is happening even though nothing is changing on the Calendar on the server side.
Is this just me ? Or can other people please confirm that they are seeing the issue also.
EDIT: Well apparantly it wasn't just me - but there are very few people who run into this. Clearing the Email application data completely has cured the problem.
EDIT 23/08/2011:
The problem came back. And my original cure did not work. However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
ive been told that this was fixed in JVR
at least some calendar sync issue, do not know if this particular error...
This issue is not fixed in JVR. I loaded JVR specifically to see if it had been fixed, and it has not. I rolled back to stock JVH.
I have seen this issue on every Gingerbread ROM to date.
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
btw after a short google search
I was able to clear the client/server conversion error on an HTC Incredible by clearing all the data out of the calendar app using Menu/ Manage Applications. Then re-sync and the problem went away.
Click to expand...
Click to collapse
$omator said:
http://forum.xda-developers.com/showpost.php?p=16273547&postcount=321
so i gues he is wrong
ever thinked this might some issue on your site?
or your company server?
Click to expand...
Click to collapse
The same server works perfectly well with Android 2.2.1, Nokia MailforExchange, and WindowsMobile 6.5 -
It worked perfectly well syncing the Calendar on this phone too while it was on Android 2.2.1 - it was only when I went to 2.3.x that the problem surfaced, and it has been identical on all builds.
Regarding your other post - my phone was recently in for repair and came back completely wiped with a fresh install of the latest Vodafone approved 2.3.3
As soon as I set up the email client it immediately began to spin on the Calnedar again - so it seems very unlikely that clearing data would do anything.
trying it would hurt yes?
well all i am saying it works for anyone around you
you are aware that this version as well as jvr one got updated
maybe it needs updating on server side also to latest idk
try other server maybe
No, I'm not wrong On JVR exchange calendar sync works fine (finally).
Of course you may say that I photoshopped images, or created manually the calendar entry in my phone
Don't get me wrong. It is working for me too. I get all the appointments across.
It is just that the calendar is constantly synching for some reason.
If you look at the account sync options as I showed above, does your Calendar - last update timestamp change every minute ?
I don't use autosynchronization but my calendar entries are updated when I change something in my exchange calendar (currently my last update was around 10:00 AM). I believe it works the same way the email does - by "push". Maybe when using autosynchronization it does this constant updates? What are your email settings? It's also possible that some Exchange setting is forcing constant updates.
Following the suggestion $omator found from someone with a HTC Incredible, I did the following
1. Moved all my appointments on the server to a secondary (non-sync'ed calendar) - this step may not be necessary but I had already begun moving them anyway to see if one was corrupted.
2. Removed my ActiveSync account
3. Cleared the data from the Email application (it was showing that there was still 76K of data associated with it after removing the account)
4. Turned off the phone, and turned it back on again.
5. Added my ActiveSync account back, and allowed it to sync all content (Emails and Contacts - Calendar was still empty)
6. Once everything was settled (including calendar sync) - I moved back all my appointments to my synched calendar on the server.
7. Happy days ! No more constant synching.
Thanks again $omator for the suggestion. I am always nervous about that "Clear Data" button.
happy to hear!
and the fix i was talking about in jvr
is enabling multi calendars sync or something like that
I am using a stock JVR and have this problem as well. I also tried the solution posted but that didn't work either. Any other suggestions?
Found root cause - Contact BIRTHDAY field !
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
do not forget to report it also to google
http://www.google.com/support/forum/p/Google+Mobile?hl=en
somewhere there =)
Thank you very much for this find! I too suffer from this problem since leaving 2.1 (i think). To all others: this IS a bug, even in JVR. Just about when you think deleting & recreating your exchange account solved this, this problem tends to raise its head again (sometimes after a day or so). Two independent Exchange servers cause this problem for me. The result is that the Calendar still syncs, but at the expense of a constant 10% load, halving battery life. Its even visible in the sync settings of the Exchange account; the spinning circle icon never disappears indicating the looping process. This has been reported to Google multiple times (search code.google.com) but they dont seem to mind.
Sent from my GT-I9000 using XDA App
LiverpoolFCfan said:
The problem came back. And my original cure did not work.
However, in troubleshooting, I realised that one of my colleagues phone's had also started doing the same - at the same time ! Tracing back I found that I had added a birthday field to one of our shared contacts (that both phones were synching) just before the issue started happening. So, having deleted/re-added/cleared data/etc. to no avail, I simply edited the contact on the server to remove the birthday from the contact and everything settled down again.
To verify the fix, I re-added a birthday record to another contact, and immediately the calendar sync started to spin again. I removed it, and immediately it settled down again.
(NOTE: This ties back to my original "fix" too as I had cleared out any suspect appointments/birthdays/anniversaries/etc during original troubleshooting, but the birthday fields were in non-"ping"ed Contact folders - so the contact records had not been refreshed on the phone until I had done a clear data and reloaded them.)
So, my suspicion is that when Android 2.3.3+ finds a birthday field on a contact it tries to add some kind of calendar event for it (I don't know where this event is, as it does not show up on the calendar as far as I can see.) Every time it asks the server to sync the calendar, it expects the server to have the same event - but when it doesn't find it, it asks for another Calendar sync again.
I also tried the same test with the Anniversary field, but that one did not appear to cause any issues.
Hopefully this will help others.
If anyone else is experiencing the issue, please report back if this fixes it for you.
And, if anyone has any ideas why the birthday field is breaking the sync, it would be great to get a full understanding.
Click to expand...
Click to collapse
I have exactly the same issue with GingerBread on an HTC EVO 3D, I followed your instructions to clear any Birthday info on my Exchange contacts, I will report back in a few days to see if this fixes my problem.
I only started having the sync issue when my company upgraded to Exchange 2010.
We've experienced sync issues on my company (using exchange 2003/2007) after some microsoft patches.... we still have MS engineers working to find what the heck broke the sync but without success...
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Gmail contacts also deleted when they are disappeared from phone
hp420 said:
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Click to expand...
Click to collapse
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
subhasis005 said:
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
Click to expand...
Click to collapse
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Re: Gmail contacts also deleted when they are disappeared from phone
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
Yes I restored my contacts they were fine. They came back to my phonebook but without any reason they disappeared again. I had to do same restore again in the gmail to bring them back in my phonebook. I had not faced this problem before. Thats why I am confused. And moreover can you tell me why no whatsapp and wechat contacts not shown in the phonebook while all the syncs are on? Please tell me if you have any ideas...Thank you in advance.
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
It's pretty clear to me. The OP added his Google account to his phone, sync'ed his contacts and then some time later found that they had vanished from both phone /and/ Google. He was fortunate to be able to recover them, but the fact that he was able to does not mean that it's not an issue. Likewise, the fact that it has happened again suggests that he needs a little more support that an implied PICNIC reply....
---------- Post added at 07:20 PM ---------- Previous post was at 07:19 PM ----------
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
I'd be looking into apps here - if a contact is deleted on your phone, this deletion will be sync'ed back to Google with the symptoms you've reported. Have you scoured your phone for a potential rogue here (either malicious or, more likely, buggy)...?
thanks for getting it finally
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
subhasis005 said:
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
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Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
SpookyTunes said:
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
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I have a similar problem but in my case there is absolutely no doubt that it is Google deleting contacts from my Nexus 4. I do not even want my contacts synchronized or backed up on Google's servers and prefer to use the phone memory (because I use other apps to back up my contacts). The first time Google deleted my contacts from phone I realized that I had only disabled synch for "contacts" but neglected to also do it for "people" so I made sure all of that was disabled before I went and started deleting duplicate contacts from Gmail (that's right, it not only deleted it from the phone it duplicated them there). I then proceeded to restore my contacts from a .vcf file directly to the phone memory and it worked fine at first. Then, the next day, Google had AGAIN deleted all contacts and again duplicated them on Gmail. The phone has Android 4.3 and is stock other than being rooted. I am hoping to avoid having to delete the google account from the phone altogether. Any ideas?