[Q] Sending SMS Messages While Roaming (Sprint) - Networking

I have been a Sprint customer for several years. A few years back I dropped Nextel services and upgraded to a Samsung Rant and had no problems.
Two years ago I upgraded to a HTC Hero and then a Samsung Epic. Since then I have not been able to send a text message while roaming (making phone calls while roaming is also spotty at best). At college it wasnt a problem, but when I go home I roam a lot. I thought it might have been my phone since I know 3 other people with Epics and they have the same problem.
Recently, however, I have upgraded to the Epic Touch and it does the same thing. I have talked to Sprint about it and they seem to be bewildered as to what the problem is and I sense that it will most likely never get anywhere. They are "talking with the engineers" to try to resolve it, whatever that means.
Has anyone experienced this problem or even heard of this before?

Related

Sprint Text Message Question...

I have a Mogul running DCD 3.1.2 with sprint as my carrier. Has anyone had any problems with text messages being delayed? Scenario: I'll send out a few text messages to a few friend, and I might not get their messages until 30 minutes later and they will all be at once. This has happened on other roms so I know its not a rom issue, and the friends are on different carriers so I don't think its a carrier specific issue. The only thing I can figure out is its a Windows Mobile issue or sprint issue. Any ideas? If this is a duplicate thread, please just send me a PM to a previous thread and delete this one.
Sprint issue, try switching it to roaming then sending and receiving, it should be much faster. Try sending a text to yourself under roaming, you will notice how instant it is
keepinitgangsta,
Works like a charm in roaming. Thanks for the help. Has anybody heard when sprint might possibly fix this issue?
I had a similar issue a while back. Called sprint tech support - They re-provisioned my account (whatever that means) and that seemed to help the issue, so you may want to give that a shot.
I am having the complete opposite problem while in roaming. I have contacted sprint and got them to reprovision everything. Something happened when the official HTC rom update came out(3.35) it knocked me off the roaming list when I was back up and running. Ever since that day I cannot receive texts in roaming. I can send just fine and I continue to receive messages but they are all repeats of the first message I get when entering roaming. I got the report from verizon (the tower I'm using) and it says 97% success rate on messages sent and received. I'm going to the store to ***** but its 20 miles away and lost the battery back in a drunken stuper the other evening.
I have done hard resets and also flashed and flashed and flashed the rom with different versions and none have changed the issue. I have yet to be able to revert back to any 2.0 versions of the rom like when I got it. It says device cannot be used or something like that. I have the official roms from HTC not cooked.
This all sucks because sprints map says 100% full coverage and EVDO at my address and I just the tower image or one tiny bar and it usually drops. So I am forced to roam all the time at home.

what's wrong with the service today

I don't know if this is happening to anybody else but today all day i had no service at random times, the onlyt way i'll have service for a couple of minutes is if I shut the phone off and turn it back on but it only last a couple of minutes and then no service again. I live in new york has this happened to anybody?
This happens to me occasionally, but I live in an area with crappy signal. I've found that my radio "Gives up" sometimes.
Solution: Use anycut to make a shortcut to "operator selection" you can select tmobile and you're right back on without restarting.
When this this start happening to you,cuz where I live the service was always great until today and I had my phone for about 2 weeks now with no problems until today.
T-Mobile is already aware that there is a problem with the network and working to fix it.
yeah i just read another guy's thread about the post,thanks
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
jkiller122 said:
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
Click to expand...
Click to collapse
Nope t-mobile said it is affecting voice and data for all phones. Although this could be in certain areas. I can confirm the LA area is having voice problems on 2G phones as well.
oh, thanks for posting the info,if you find out more let us know.
Well now that I think about it it has happened more than usual today, maybe even yesterday? It's hard to tell. I sort of live in a black hole.
just noticed... I am now able to get my location using the 3G network only... weird... and service is back in full for now LOL
The g1 is only affected because it is the only device that t-mobile sells that has its own apn's
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
grim1234 said:
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
Click to expand...
Click to collapse
Yeah I'm on border of scottsdale and phx, get 3g here. Mine has done this ever since I got my g1. I'm gonna try the shortcut idea, I usually turn off and on and it works again. Not just today for me.
This is not a G1 issue or a 3G issue. This is a network issue with all of t-mobiles networks. They are working on the situation and it should be fixed.
all internet or just g1 data problems
Here it's just the g1 (utah) My G1 has been spotty. My friend has a wing. I was trying to troubleshoot. Wile I couldn't connect, he connected just fine. We tried this several times during the day. This has been going on the last 3 or 4 days. Love my G1!
I am in Detroit and my phone was fine all day long. A few minutes ago I just noticed that my 3g icon on the top bar is gone, I tried using 2 g networks only and still no data service. My phone works for regular phone calls and wi-fi but no data coming. I will re-star the phone to see what happens.. Anyone else having this issue???
Just did rebooted and 3G is back on and working...

Sprint roaming issues

I had been using Sprints ROM for some time but I got the itch to try a new ROM when I was on duty in Montgomery, AL. Montgomery has excellent EVDO coverage and I never have to roam. I started noticing a problem when I went home to Decatur, AL where Sprints network isn't so great. Every time I was roaming and I would send a text it would immediately fail. I didn't notice the roaming=fail issue for a while but when I noticed it I put my phone on home network only and all is well. Unfortunately at home I roam nearly all the time which means no texts or calls. I would have to leave my phone on home network and basically could only send/recieve texts in certain locations in my home. Well a week went by and I kinda just lived with the issue... I tried to make a phone call roaming and got this message, "Welcome to Verizon Wireless. We're sorry, we are currently unable to authenticate your phone. Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone. Announcement 11 Switch 113-5." Just recently I flashed to DCD's latest rom and have the same issue. I use USB to flash my ROM... I tried dialing #8899 and it gives me an automated menu but it doesn't say Sprint or VZW...
Anyone have a clue on how to fix this?
anyone have any suggestions to point me in the right direction?
I really needed to make a phone call last night but I couldn't cause I didn't have any sprint signal... tried like 10 times on roaming but kept getting the same error..
Got it fixed. Had to spend 2.5 hours on the phone with Sprint. Changed settings on the phone about 50 times... finally they did something on their end. Lady said they had to cancel my account and recreate it to fix it in the system. Oh well.
For completeness, I think the thing you had to do was get an HLR Reload.
http://forum.xda-developers.com/archive/index.php/t-364418.html

T-Mobile National Outage for HD2

2-3 Days ago the 3G on my HD2 stopped working. Since I've added a fair number of apps and mods I spent a couple days trying to fix the problem and finally did a factory reset. Still no 3G. I upgraded the newly released upgrade, no 3g. I called T-Mobile and a rep told me that this is a problem all across the US that started several days ago that effected only HD2 phones. Further she said that it was not all HD2s, just some of them. Specifically, she said, many HD2s stopped connecting to the internet and that my problem of no 3g is probably related to it.
I came to the forum to read about others having this issue, but I can't find a thread. Is anyone having the issue the T-Mobile rep described?
My HD2 has been having trouble connecting to the t-mo network after it has been on my wifi network overnight. I am prompted for credentials once outside the wifi. I've been able to get past this by using start menu/settings/connections/autodata config on the energy ROM i have running now.
I talked to two different reps about connection problems 5/26 and 5/27. Neither mentioned the outage you are talking about. The second rep told me I had to do a factory reset as my next trouble shooting step. Shortly after that I found the autodata config so I didn't do it.
Huh?
I don't encounter a single internet problem with my HD2 though mine has custom ROM installed.
Where are you located?
I wouldn't say there is a National outage at all
I am located in Little Rock, AR. However, the rep was very clear to me that people all over the US were encountering connection problems, that, it was specific to HD2, that it started 2-4 days ago and that did not affect all HD2s.
If you do not have any connection problems at all, then according the the Tmobile rep, your HD2 is not affected by the outage. As I said in my original post, my HD2 connected fine up to 3 or so days ago, when it abruptly stopped connecting. Honestly, I think the Tmobile rep did not know what she was talking about. The Tmobile rep is suppose to call me back today (5/29) to check if I was still having connection problems, so I am trying to validate whethter anyone else is having that same issue.
So, is there anyone who has these issues:
2-4 Days ago (May 25-27) your connection to edge and 3g abruptly stopped working.
Or, 2-4 days ago (May 25-27) your connection to 3g abruptly stopped working
There were not software changes that could have caused the issue.
Their may be short intermittent periods since the problem started where the connection to edge or 3d works (emphasis on the short and intermittent part).
Uprading to the newest ROM update from the Tmobile web site does not help.
Thanks,
John
I'm in Socal and have had not issues with data.
No problems here in Phoenix, AZ
No problems here in Salt Lake City - actually I've been having some decent speed today...
I'm in Utah and I had problems with the data connection on the 25th. It wouldn't turn on. I went through a long process with the tmobile rep, but when he told me I needed to factory reset my phone, I decided to wait until I had more time. The next day it was working again. Since then, my data has shut off several times, but I a able to turn it back on through the settings.
I haven't changed anything on my phone other then to add a couple of programs. No changes or additions within a few days of when the problem started.
I'm in NorCal with a 100% factory stock HD2 (with the newest updates.. or whatever).. my 3G is working fine (spotty as usual).
I am in Salt Lake City as well, and I always have problems connecting to the internet. What is really strange is when I woke up this morning, I was having troubles logging into windows mobile facebook. Half of my contacts had lost their pictures that are linked to the facebook account. Could this be the same thing?
Edit, I was connecting to the internet through my wifi at home. I turned it off and turned on the data connection and got 3G just fine. But it was weird because I was signed out of facebook and windows marketplace. I had to log back into those. I don't know what else might be affected. I also have 3G connection problems mainly at work. I went to a baseball game last night and couldn't connect to 3G while sitting on the grass behind the outfield. The whole baseball field is sits down in a little valley.
markerichanson said:
My HD2 has been having trouble connecting to the t-mo network after it has been on my wifi network overnight. I am prompted for credentials once outside the wifi. I've been able to get past this by using start menu/settings/connections/autodata config on the energy ROM i have running now.
I talked to two different reps about connection problems 5/26 and 5/27. Neither mentioned the outage you are talking about. The second rep told me I had to do a factory reset as my next trouble shooting step. Shortly after that I found the autodata config so I didn't do it.
Click to expand...
Click to collapse
Where did you find the autodata config?
jwperez1 said:
I am located in Little Rock, AR. However, the rep was very clear to me that people all over the US were encountering connection problems, that, it was specific to HD2, that it started 2-4 days ago and that did not affect all HD2s.
If you do not have any connection problems at all, then according the the Tmobile rep, your HD2 is not affected by the outage. As I said in my original post, my HD2 connected fine up to 3 or so days ago, when it abruptly stopped connecting. Honestly, I think the Tmobile rep did not know what she was talking about. The Tmobile rep is suppose to call me back today (5/29) to check if I was still having connection problems, so I am trying to validate whethter anyone else is having that same issue.
So, is there anyone who has these issues:
2-4 Days ago (May 25-27) your connection to edge and 3g abruptly stopped working.
Or, 2-4 days ago (May 25-27) your connection to 3g abruptly stopped working
There were not software changes that could have caused the issue.
Their may be short intermittent periods since the problem started where the connection to edge or 3d works (emphasis on the short and intermittent part).
Uprading to the newest ROM update from the Tmobile web site does not help.
Thanks,
John
Click to expand...
Click to collapse
Try going into Settings and wireless control. Click on the Data Connection on the let to set it up....
Then just ok through all of the prompts and see if that brings it back. Happened to me more than once. That Rep has no clue. How could it only effect certain HD2's? Or any specific phone? It's just a glitch. You are using the 2.10 ROM right?
Yes, thankfully I'm not the only with the same problem, another coworker of mine has the same issue as well. I reside on Miami Beach, FL and for the last two days my phone has been unable to connect to the internet at all. My icon constantly stays on 3g and never switches to H. All my apps display the error message that they were unable to connect to the internet.
At first I thought it was my radio malfunctioning, but my coworker spoke to a TMOUS rep and he told him to update his phone to the latest version, but he is still unable to connect. I decided to update mine to the latest touch-extreme version and still nothing. My phone still brinks maybe for a second or two to H but then it comes back down to 3g.
crisisinthecity said:
Try going into Settings and wireless control. Click on the Data Connection on the let to set it up....
Then just ok through all of the prompts and see if that brings it back. Happened to me more than once. That Rep has no clue. How could it only effect certain HD2's? Or any specific phone? It's just a glitch. You are using the 2.10 ROM right?
Click to expand...
Click to collapse
Yes I have already tried that. Yes I'm using the 2.10.50.26 ROM version.
jwperez1 said:
Yes I have already tried that. Yes I'm using the 2.10.50.26 ROM version.
Click to expand...
Click to collapse
I meant I'm using the 2.10.50.26 radio version
Intermittent Data Outage on HD2
I and another friend are also experiencing the same issue here in Michigan constant up and down data connection on the HD2 I'm at the current ROM version that was released on their website actually the unit already had this version installed my unit is on only a week old during the second day of usage I contacted Tmobile a few times because of the data connection issue I finally got a rep who has an HD2 and was told it was affecting only the HD2 and some Android units I'm hoping it's not a bad chipset the only fix seems to power off then back on at some point I get my data connect back this issue does not affect my HTC PRO 2 another issue is the custom app Tmobile placed on the unit when calling 611 it pops up and displays info about your account etc.. the only problem is that it shuts down your speakerphone feature to fix this you have to soft reset the unit the Rep was aware of this issue also It seems the recent firmware upgrade does not address many issue yet. Seem like Tmobile is being to quiet with these problems. I have a few days left under the buyer’s remorse to return.
im in philadelphia pa this is the testing grounds for the hspa system and my hd2 devices jusmps between hspa and 3g depending on my enviroment havnt had any issuses with 3g but also i live a few blocks away from a tower ...
Tampa, FL - Me Too!
Problems with signal drops constantly on 2 brand new HD2's bought 1 week ago. Latest T-mobile rom and radio. I have not tried other roms/radio's yet, but will. It is very upsetting. I've tried a couple of setting configs found on some posts, but to no avail. Will be flashing roms & radios this week and see how things go from there.
New to T-mobile in my area so dunno if just coverage issue or HD2/T-mobile network connection issues. However, I live smack in downtown area where coverage is usually strong for any carrier and still have signal drops and fluctiations. Had no problems connecting to 3G in same areas with at&t. Also consistent drops around town as well on both my HD2's.
What radio are you all of you that are having good results using?
Maybe we should take a poll of what radio # people are having the most luck with?
I have had no issues here in Colorado Springs. I am still on stock firmware (2.13).

Missed calls despite good signal

Hi,
Just got the Galaxy S, im on orange and im finding that the phone is going straight to VM even with full signal, this seems to happen about 80% of the time, i get a message straight after saying i have a missed call. It seems to be worse when its in my pocket, i had a similar issue with my nokia 5800 but not as bad, i just thought it was the phone getting old.
I have a new sim but same number etc.
Anyone else having similar issues?
I had the exact same thing on mt old i8910hd on orange.I put it down to the fact the phone had a few knocks but who knows? Hasnt happened once on galaxy s with vodafone
Also on Vodafone, not encountered this problem yet.
You may have to consider that this is a problem with your provider. In the netherlands, tmobile had an issue with this due to an overloaded network. Since you live in london I guess that would be a likely reason (tmobile mainly had issues in crowded areas). My suggestion is to try and disable your 3G connection and see if that makes a difference. Here people couldn't receive calls when their 3G was on but when they turned it off, the problems seemed to disappear.
If this works for you, you may want to contact your operator. The sounds to me like it isn't a device related issue.
Sent from my GT-I9000 using XDA App
Thanks for the reply, stepping down to 2g did seem to help, i have found some other posts on other forums, one forum suggests that orange are aware of the issue, lets just hope they resolve it soon.
I had this problem with orange at least 8 months or so, so i wouldnt hold your breath

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